وظائف مدير البرامج في البحرين

<p><h4>About the role</h4> <p>We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong><br> Handle 50–100 daily support tickets using platforms like:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <p>Respond via:</p> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <p>Aim for first-contact resolution (FCR)<br> Escalate complex issues to Tier 2 or technical teams</p> <p><strong>Ticket & SLA management</strong><br> Prioritize tickets based on urgency and SLA requirements<br> Track and manage open cases to ensure timely resolution<br> Document all interactions clearly in the system<br> Maintain organized and complete ticket records</p> <p><strong>Knowledge base & efficiency</strong><br> Update internal knowledge bases and FAQs<br> Create and improve:</p> <ul> <li>Response templates</li> <li>Macros</li> </ul> <p>Help reduce repetitive tickets through better documentation</p> <p><strong>Customer experience & feedback</strong><br> Communicate with empathy and professionalism<br> Capture customer feedback (CSAT, NPS)<br> Identify recurring issues and flag trends<br> Escalate negative experiences for quick resolution</p> <p><strong>Collaboration</strong><br> Work closely with:</p> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <p>Provide insights to improve customer experience and product quality</p> <p><strong>Compliance & quality</strong><br> Ensure compliance with:</p> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <p>Maintain confidentiality when handling customer data<br> Follow quality standards for all interactions</p> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong><br> 1–2+ years in:</p> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <p>Experience using at least one platform:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <p><strong>Skills</strong><br> Strong typing and multitasking ability<br> Excellent written and verbal English<br> Proficiency with:</p> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <p>Ability to manage multiple tickets and priorities simultaneously</p> <h4>Nice to have</h4> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The beauty advisor is responsible for advising customers on beauty products and assisting in sales through knowledgeable and engaging interactions. The role involves maintaining high standards of customer service, ensuring product knowledge, and driving sales by promoting featured products and services. The beauty advisor also plays a role in merchandising, maintaining stock, and complying with operational procedures to enhance the store's effectiveness and profitability.</p> <h4>What you will do</h4> <strong>Sales and customer engagement</strong><br> <li>Recommend appropriate products and provide information highlighting the features, advantages, and benefits to customers.</li> <li>Assist customers in locating, selecting, and purchasing desired products based on their preferences.</li> <li>Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase average transaction value (ATV).</li> <li>Attend to all customer queries and needs, ensuring satisfaction and resolving complaints within set standards.</li> <strong>Stock and merchandise management</strong><br> <li>Monitor availability of GOBE products and update reports on product shelf life.</li> <li>Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.</li> <li>Timely display all products following set planograms and guidelines.</li> <li>Replenish products on display as needed with complete shelf tag price and price tags.</li> <strong>Operational compliance and standards</strong><br> <li>Maintain cleanliness and orderliness of the assigned area.</li> <li>Comply with all set customer service standards, including smile and greet and offers basket.</li> <li>Prepare and set up store promotions using marketing collaterals effectively.</li> <li>Monitor and update price changes and shelf/price tags as needed.</li> <li>Strictly comply with company policies, including attendance, punctuality, and grooming standards.</li> <strong>Personal development and team collaboration</strong><br> <li>Accomplish MFP and PDP on time.</li> <li>Participate in and implement agreed employee engagement survey action plans.</li> <li>Develop leadership and problem-solving skills.</li> <li>Proactively contribute with a good team spirit and take initiatives.</li> <h4>Required skills to be successful</h4> <li>Customer service excellence and empathy with strong relationship skills.</li> <li>Proficiency in retail operations and stock management.</li> <li>Leadership and problem-solving capabilities.</li> <li>Integrity, trustworthiness, and the ability to deal with ambiguity.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent; degree not essential.</li> <li>Minimum 2 to 4 years of retail experience with a focus on the beauty or fashion sector.</li> <li>In-depth knowledge of fashion/beauty industry and trends.</li> <li>Skills in retail operations, including stock management, visual merchandising, systems, and cash handling.</li> <li>Excellent customer service, empathy, and results orientation.</li> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.</p> <h4>What you will do</h4> <p><strong>Store safety</strong><br> Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.</p> <p><strong>Excellent customer service</strong><br> Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.<br> Greets customers immediately upon entering the store with a smile and a sincere non-business-like greeting.<br> Provides customers with current, relevant information about the product.<br> Sincerely thanks all customers for shopping as they exit the store and invites them back.</p> <p><strong>Quality</strong><br> Provides quality service in the fitting rooms, follows up with customers promptly, maintains cash wrap cleanliness, and attempts to add on to the sale.</p> <p><strong>Administrative</strong><br> Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.</p> <h4>Required skills to be successful</h4> <ul> <li>Extensive experience in sales, marketing, and operations and working in the retail/brand management industry specifically in fashion.</li> <li>Sound in-depth knowledge of the market, brand positioning, and trends.</li> <li>An understanding of the current economic situation, impacts of potential threats, and competitors.</li> </ul> <h4>What equips you for the role</h4> <p><strong>Minimum qualification and knowledge:</strong><br> Education: High school diploma or equivalent.<br> Minimum experience: Minimum 2 years of retail sales experience.</p> <p><strong>Job-specific/technical skills required to complete the tasks:</strong></p> <ul> <li>Good verbal communication skills.</li> <li>Some heavy lifting.</li> <li>Ability to stand for a minimum of 8 hours.</li> <li>Strong customer service.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.</p> <h4>What you will do</h4> <ul> <li><strong>Store safety</strong><br> Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.</li> <li><strong>Excellent customer service</strong><br> Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.<br> Greets customers immediately upon entering the store with a smile and a sincere non-business-like greeting.<br> Provides customers with current, relevant information about the product.<br> Sincerely thank all customers for shopping as they exit the store and invite them back.</li> <li><strong>Quality</strong><br> Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.</li> <li><strong>Administrative</strong><br> Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Extensive experience in sales, marketing and operations and working in the retail/brand management industry specifically in fashion.</li> <li>Sound in-depth knowledge of the market, brand positioning and trends.</li> <li>An understanding of the current economic situation impacts of potential threats and competitors.</li> </ul> <h4>What equips you for the role</h4> <p><strong>Minimum qualification and knowledge:</strong></p> <ul> <li><strong>Education:</strong> High school diploma or equivalent</li> <li><strong>Minimum experience:</strong> Minimum 2 years of retail sales experience.</li> </ul> <p><strong>Job-specific/technical skills required to complete the tasks:</strong></p> <ul> <li>Good verbal communication skills</li> <li>Some heavy lifting</li> <li>Ability to stand for a minimum of 8 hours</li> <li>Strong customer service</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis, part of the Luxury &amp; Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Duty Engineer</strong></p><br><p>As the Duty Engineer, your role encompasses attending morning briefings and meetings with the Assistant Chief Engineer/Dir of Engineer. You'll be responsible for planning, supervising, and inspecting maintenance, repair, and construction activities, ensuring adherence to preventive maintenance plans and generating necessary reports. Coordinating work orders, troubleshooting equipment, and providing technical assistance to technicians are integral aspects. Additionally, overseeing manpower distribution, responding to maintenance requests and emergencies, and ensuring compliance with safety protocols are vital. Your role involves reporting major issues promptly and participating in ongoing training sessions to uphold operational efficiency and safety standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li><strong>Engage in conservation</strong>&nbsp;efforts and help preserve wildlife.</li><li><strong>Enjoy sustainable adventures</strong>&nbsp;with exclusive rewards.</li><li><strong>Celebrate locality</strong>&nbsp;and heritage in a vibrant community.</li><li><strong>Advance your career</strong>&nbsp;with global development opportunities.</li><li><strong>Drive change</strong>&nbsp;through impactful social initiatives.</li><li><strong>Collaborate</strong>&nbsp;with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Administrative Duties</strong>: Attend regular morning briefings with the Assistant Chief Engineer/Dir of Engineer, along with all other employees in the Engineering Office/Workshop. Additionally, maintain records, files, and prepare reports, and attend and participate in meetings regarding work to be done and training classes.</li><li><strong>Maintenance Planning and Supervision</strong>: Plan, assign, inspect, and supervise maintenance, repair, and construction activities, and perform and follow up on preventive maintenance plans regularly to update and generate daily, weekly, and monthly reports, including reviewing all work orders before and after completion.</li><li><strong>Work Order Management</strong>: Assign and distribute work orders and work requests, inform supervisors of completed and outstanding work orders, and coordinate work with others wherever required.</li><li><strong>Technical Support and Emergency Response</strong>: Check and troubleshoot equipment, provide technical assistance to technicians when requested, perform emergency repairs, maintain tools, order supplies, and make routine adjustments to maximize operational efficiency. Additionally, attend to maintenance requests, maintenance calls, breakdowns, faults, and emergency jobs in electrical, plumbing, carpentry, and all major equipment.</li><li><strong>Safety and Coordination</strong>: Cooperate with the store to determine which parts should be ordered for stock and maintain cleanliness around the surroundings of all engineering workshops and where the job has been done. Attend duties on time as per the duty roster and report to the Assistant Chief Engineer/Dir of Engineer of any major issues as far as daily operations are concerned. Additionally, help and assist engineering crews in times of emergency or in the case of fire or natural disaster.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience and Qualifications</strong>: A minimum of three (3) years’ experience in a similar position within a five-star hotel or similar organization is required, along with possession of the required trade license, certification, or Diploma, with previous experience in the field considered an asset.</li><li><strong>Specialization and Skills</strong>: Specialization in Electrical, Mechanical, or General Civil trades is preferred, alongside strong interpersonal written and verbal communication skills, which are necessary.</li><li><strong>Additional Requirements</strong>: Possession of required trade license, certification, or Diploma is essential, with previous experience in the field considered an asset.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>

<p><h4>Primary duties</h4> <p>Deliver a full range of tax advisory services in compliance with local laws and regulations. Build relationships and interact with clients to provide excellent planning, consulting, and expertise. Provide innovative tax planning and review complex tax returns. Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications. Manage tax provision and tax compliance processes. Improve processes by developing or implementing best practices. Manage and coordinate tax audits. Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes. Manage and lead the tax advisory team.</p> <h4>Decision making authority</h4> <p>In coordination with senior managers, directors, and partners.</p> <h4>Supervisory responsibility</h4> <p>Strong client relations and ability to perform new jobs. Recognize and evaluate the materiality and significance of tax-related issues and recommend appropriate means for obtaining compliance. Ability to gain cooperation of clients in completing the audit and in implementing the recommendations contained in the audit report. Have responsibility and enjoy the challenges of various industries.</p> <h4>Competencies, knowledge, skills and abilities</h4> <ul> <li>Excellent numeric and analytical skills.</li> <li>Result-driven and client focus.</li> <li>Ability to meet client deadlines.</li> <li>Ability to withstand work pressure.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in accounting, finance, commerce, or related field.</li> <li>Completed a professional qualification, such as CPA, ACCA, CA, LLB, LLM, LLD, or JSD.</li> <li>1-5 years of professional experience in the taxation field.</li> <li>Excellent knowledge of tax accounting, tax compliance, and all types of tax returns.</li> <li>Good knowledge of business processes.</li> </ul></p><p></p>

<p>We are looking for a Service Supervisor who will be responsible for assisting internal and external customers, providing technical training, troubleshooting, issue resolution, repair, and sales support. Essential Duties and Responsibilities Supervise and coordinate daily service activities, ensuring effective planning, execution and completion of field service operations. Lead, guide and support service engineers and technicians to ensure proper troubleshooting, repair, commissioning and maintenance activities are carried out according to company standards. Provide technical support to customers, dealers and internal teams for troubleshooting, diagnostics and resolution of complex technical issues. Conduct site visits to support critical breakdowns, warranty cases, commissioning activities and customer escalations. Ensure service activities are performed safely, efficiently and in compliance with company procedures, quality standards and safety requirements. Develop strong relationships with customers, dealers and service partners by providing professional technical support and maintaining excellent communication. Coordinate and deliver technical training programs for customers, dealers and service teams to improve product knowledge and service capabilities. Monitor warranty cases, technical complaints and field issues, ensuring proper documentation, root cause analysis and timely closure. Prepare and review service reports, inspection reports, commissioning documents and technical feedback for internal and external stakeholders. Collaborate with sales, parts, engineering and factory teams to resolve technical concerns and provide effective solutions. Support spare parts identification, technical recommendations and service-related sales opportunities. Monitor service team performance, identify training requirements and continuously improve technical skills and competency levels. Ensure proper utilization and maintenance of service tools, equipment and company resources. Stay updated with new technologies, product developments, industry standards and best practices in service management.</p><p><strong>Desired Candidate Profile</strong></p><p>4+ years related experience in the role Technical background Customer service and support experience in industrial equipment or similar industries Customer oriented approach Preferred Qualifications Excellent troubleshooting skills, ability to make independent decisions and work with minimal supervision. Excellent written and verbal communication skills Ability to present technical training content in a group setting.</p>

<p><br></p><p>About the Role As a Senior .NET Developer, the individual takes a lead role in designing, developing, and maintaining robust software solutions across desktop applications, services, APIs, and integrations. They are responsible for delivering scalable and secure .NET-based systems that align with business requirements, while ensuring performance, reliability, and maintainability. The Senior .NET Developer works closely with business stakeholders, architects, and cross-functional teams to drive end-to-end solution delivery.</p><p>What We Need From You</p><ul><li>Design, develop, and maintain .NET applications including desktop, console, Windows services, and web-based solutions.</li><li>Lead the development and integration of high-availability APIs and backend services.</li><li>Implement and maintain secure and scalable REST and WCF services.</li><li>Design and deploy applications on IIS with a focus on performance tuning and load balancing.</li><li>Collaborate with business stakeholders to gather, analyze, and refine requirements.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform impact analysis, scoping, and solution design.</li><li>Troubleshoot application issues, conduct root cause analysis, and implement fixes.</li><li>Optimize performance of code, database queries, and application behavior.</li><li>Develop and integrate with SQL Server: tables, stored procedures, functions, views, and PLSQL where required.</li><li>Integrate systems with third-party APIs and services including TCP/IP and WebSocket-based communication.</li><li>Conduct code reviews and provide technical mentorship to other developers.</li><li>Lead planning and estimation sessions, and ensure timely delivery of tasks.</li><li>Work with version control systems (e.g., Git) and collaborative development workflows.</li><li>Collaborate with infrastructure and DevOps teams to ensure smooth deployments and environment readiness.</li><li>Work closely with QA for testing, validation, and bug fixing.</li><li>Engage in ongoing reporting, system monitoring, and tuning activities.</li><li>Participate in business meetings, requirement workshops, and sprint planning sessions.</li><li>Ensure security best practices are followed in application design and implementation.</li><li>Stay up to date on industry trends, emerging technologies, and recommend improvements to existing systems.</li><li>Experience or exposure to telecom systems and protocols is considered a strong plus.</li><li>Perform tasks as requested.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor s Degree in relevant field ( Computer science, Programming)</li><li>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET.</li><li>Telecom industry experience is a plus.</li><li>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</li><li>In-depth experience with WCF and RESTful services.</li><li>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</li><li>Experience with version control systems (e.g., Git) and collaborative development workflows.</li><li>Experience gathering business requirements, performing impact analysis, and documenting design specs.</li><li>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</li></ul><p>Skills and Knowledge</p><ul><li>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</li><li>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</li><li>Proven ability to troubleshoot application, performance, and network-related issues.</li><li>Excellent communication skills and experience working directly with business users.</li><li>Strong planning and organizational skills able to manage multiple tasks and meet deadlines.</li><li>Understanding of security principles in .NET applications.</li><li>Knowledge of reporting tools and performance diagnostics.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in relevant field ( Computer science, Programming)</li><li>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET.</li><li>Telecom industry experience is a plus.</li><li>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</li><li>In-depth experience with WCF and RESTful services.</li><li>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</li><li>Experience with version control systems (e.g., Git) and collaborative development workflows.</li><li>Experience gathering business requirements, performing impact analysis, and documenting design specs.</li><li>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</li><li>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</li><li>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</li><li>Proven ability to troubleshoot application, performance, and network-related issues.</li><li>Excellent communication skills and experience working directly with business users.</li><li>Strong planning and organizational skills able to manage multiple tasks and meet deadlines.</li><li>Understanding of security principles in .NET applications.</li><li>Knowledge of reporting tools and performance diagnostics.</li></ul>

<p><h4>Job description</h4> <p>We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.</p> <p>As a software engineer III-automation test at JPMorgan Chase within the commercial and investment bank for payments technology business, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.</p> <h4>Job responsibilities</h4> <ul> <li>Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems</li> <li>Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems</li> <li>Automation using Cucumber, Cypress, Selenium, Playwright</li> <li>Ability to customize BDD/Selenium in various integrations</li> <li>Knowledge and ability to design, build, maintain test automation framework</li> <li>Automation test cases and feature file creation</li> <li>Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness</li> <li>Applies knowledge of tools within the software development life cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation</li> <li>Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development</li> </ul> <h4>Required qualifications, capabilities, and skills</h4> <ul> <li>Formal training or certification in software engineering concepts and 6+ years of applied experience</li> <li>Experience working in agile delivery environments and understanding of the software development life cycle (SDLC)</li> <li>Functional testing experience, including test preparation, test design, execution, and results reporting</li> <li>Experience partnering with QA (manual and automation), developers, and subject matter experts (SMEs) to understand the business domain, requirements, and system functionality</li> <li>Experience designing, developing, maintaining, executing, and reporting automated test suites using Cucumber, Cypress, Selenium, and Playwright, including tracking and communicating automation status and quality metrics</li> <li>Experience with defect lifecycle management, including defect logging, verification/re-testing, and tracking through closure in collaboration with engineering teams</li> <li>Hands-on experience across system design, application development, testing, and operational stability concepts</li> <li>Experience developing, debugging, and maintaining code in a large-scale enterprise environment using one or more modern programming languages</li> <li>Experience with Oracle/RDBMS to support testing and troubleshooting, with a solid understanding of CI/CD, application resiliency, and security considerations, and strong interpersonal skills to collaborate across teams and support timely problem resolution</li> </ul> <h4>Preferred qualifications, capabilities, and skills</h4> <ul> <li>Experience within trade domain</li> </ul> <h4>About us</h4> <p>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.</p> <p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</p> <h4>About the team</h4> <p>J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.&nbsp;</span></p><br><p>As a Software Engineer III-Automation Test at JPMorgan Chase within the Commercial and Investment bank for payments technology business, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.</p><br><p><strong>Job responsibilities</strong></p><br><ul><li>Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems</li><li>Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems</li><li><p><span>Automation Using Cucumber, Cypress, Selenium, Playwright</span></p><br></li><li><p><span>Ability to customize BDD/Selenium in various integrations</span></p><br></li><li><p><span>Knowledge and ability to design, build maintain test automation framework</span></p><br></li><li><p><span>Automation test cases and feature file creation</span></p><br></li><li>Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.</li><li>Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.</li><li>Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development</li></ul><p><strong>Required qualifications, capabilities, and skills</strong></p><br><ul><li>Formal training or certification in software engineering concepts and <strong>6+ years</strong> of applied experience.</li><li>Experience working in Agile delivery environments and understanding of the Software Development Life Cycle (SDLC).</li><li>Functional testing experience, including test preparation, test design, execution, and results reporting.</li><li>Experience partnering with QA (manual and automation), developers, and subject matter experts (SMEs) to understand the business domain, requirements, and system functionality.</li><li>Experience designing, developing, maintaining, executing, and reporting automated test suites using <strong>Cucumber, Cypress, Selenium, and Playwright</strong>, including tracking and communicating automation status and quality metrics.</li><li>Experience with defect lifecycle management, including defect logging, verification/re-testing, and tracking through closure in collaboration with engineering teams.</li><li>Hands-on experience across system design, application development, testing, and operational stability concepts.</li><li>Experience developing, debugging, and maintaining code in a large-scale enterprise environment using one or more modern programming languages.</li><li>Experience with <strong>Oracle/RDBMS</strong> to support testing and troubleshooting, with a solid understanding of <strong>CI/CD</strong>, application resiliency, and security considerations, and strong interpersonal skills to collaborate across teams and support timely problem resolution.</li></ul><p><strong>Preferred qualifications, capabilities, and skills</strong></p><br><ul><li>Experience within Trade Domain</li></ul><br>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br> &nbsp;&nbsp; We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our&nbsp;FAQs&nbsp;for more information about requesting an accommodation. <br><br> </div>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>As a minibar attendant, you will play a crucial role in ensuring that our guests' in-room mini bars are stocked, organized, and up to the highest standards. Your responsibilities include maintaining inventory levels, replenishing items, ensuring the cleanliness and presentation of mini bars, and providing exceptional service to our guests.<\/p>\n<p>This role requires excellent attention to detail, organisational skills, and a commitment to delivering a high-quality guest experience.<\/p>\n\n<h4>Qualifications<\/h4>\n<ul>\n <li>Previous experience in a hospitality or customer service role is preferred.<\/li>\n <li>Strong attention to detail and organizational skills.<\/li>\n <li>Ability to work independently and manage time effectively.<\/li>\n <li>Excellent communication and customer service skills.<\/li>\n <li>Basic knowledge of inventory management and stock control.<\/li>\n <li>Flexibility to work various shifts, including weekends and holidays.<\/li>\n <li>Commitment to maintaining high standards of cleanliness and hygiene.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n <li>Opportunity to join the first Raffles in Bahrain<\/li>\n <li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n <li>Learning programs through our Academies<\/li>\n <li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n <li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Works under close guidance and supervision of the Chef de Partie<br>\nPrepares mis-en-place according to standard recipes<br>\nIs required to know basic cooking methods<br>\nObserves and tastes food items when being cooked<br>\nTake notes and records all recipes in your own recipe book<br>\nAssists in the preparation of functions and buffets<br>\nTransports food to and from outlets<br>\nCleans and maintains work areas, equipment, utensils, and cold rooms at all times<br>\nAssists Commi and Chef de Partie in performance of his\/her duties<br>\nWorks continually using the Customer Comes First values<br>\nPerforms any other duties that may be assigned to him<br>\nReceives and transports the grocery items ordered by the section from store to kitchen<br>\nMay be required to take part in hotel\/kitchen training<br>\nDispenses food only with a micros check or valid captain's order<\/p>\n\n<h4>Qualifications<\/h4>\n<ul>\n <li>Creative and passionate about food and customer service<\/li>\n <li>Able to work in a high-pressure environment<\/li>\n <li>Excellent interpersonal and communication skills; a team player<\/li>\n <li>Add diplomas\/certifications required if needed<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain<br>\nEmployee benefit card offering discounted rates in Accor worldwide<br>\nLearning programs through our Academies<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are seeking an experienced Senior Portfolio &amp; Options Risk Analyst to join a high-performing private investment office managing a concentrated technology-focused equity portfolio with an active options strategy. This is a unique opportunity to work directly alongside the Principal as the primary analytical and risk partner, contributing to portfolio construction, derivatives oversight, and investment decision-making. The successful candidate will play a key role in the firm's long-term vision of evolving into a licensed Single Family Office.</p><br><p>Key Responsibilities</p><ul><li><p>Act as the independent risk counterweight by identifying downside risks and challenging investment assumptions through rigorous analysis.</p></li><li><p>Build and maintain quantitative stress-testing models covering market drawdowns, volatility expansion, liquidity events, and macroeconomic scenarios.</p></li><li><p>Perform deep fundamental analysis on concentrated equity positions to identify thesis risks.</p></li><li><p>Manage and optimize short-options strategies, including roll decisions, Greeks monitoring, and portfolio restructuring.</p></li><li><p>Oversee Interactive Brokers (IBKR) Portfolio Margin utilization, maintenance requirements, buying power, and liquidity management.</p></li><li><p>Assess macroeconomic developments, geopolitical events, and sector trends for portfolio impact.</p></li><li><p>Evaluate investment ideas before implementation and ensure analytical rigor.</p></li><li><p>Identify relative value opportunities and volatility mispricing across equities and options markets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate Requirements</p><ul><li><p>4–7 years of institutional experience in investment management, derivatives trading, treasury, asset management, hedge funds, or sophisticated family offices.</p></li><li><p>Candidates with 8–10 years of experience who remain technically hands-on are also encouraged to apply.</p></li><li><p>Proven experience managing short-options strategies through periods of significant market volatility.</p></li><li><p>Strong understanding of Portfolio Margin mechanics, options Greeks, and derivatives risk management.</p></li><li><p>Experience with Interactive Brokers (IBKR) Portfolio Margin is highly desirable.</p></li><li><p>Bachelor's degree in Finance, Mathematics, Engineering, Economics, or another quantitative discipline.</p></li><li><p>FRM qualification is preferred.</p></li><li><p>Strong analytical, quantitative, and independent decision-making abilities.</p></li></ul><br><p>Why Join Us?</p><ul><li><p>Work directly with the Principal on a sophisticated, high-conviction investment strategy.</p></li><li><p>Take ownership of portfolio risk across concentrated equity and derivatives positions.</p></li><li><p>Influence key investment decisions in a highly entrepreneurial environment.</p></li><li><p>Join at an early stage and help build a world-class investment office from the ground up.</p></li></ul><p></p></section>

<p><h4>Powering the world's payments ecosystem</h4> <p>ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACI'ers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.</p> <p>As a senior solution consultant in Bahrain or Saudi Arabia, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!</p> <h4>The purpose of the senior solution consultant role is:</h4> <p>The senior solution consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the market product managers as we develop our solution product strategies and roadmaps.</p> <p>Working with the market product managers and product marketing, the senior solution consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects.</p> <p>The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers.</p> <h4>A typical day at ACI for a senior solution consultant is:</h4> <h4>Sales and implementation</h4> <p>Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities. Defines value propositions and long term solution strategies for specific opportunities to assist sales in progressing deals in line with strategic sales plans. Successfully defines and obtains agreement regarding customer requirements. Identifies business development opportunities through scoping customer and external industry engagements. Identifies and provides advice and business consultancy to prospects/customers on solution design options, and impacts of modifications on the existing system. Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process. Builds presentations, proposals, and papers designed to assist in the sales of product solutions. Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team. Develops value propositions within multiple industry and product families. Works in an independent environment. Works at an expert level for both product and industry in the sales arena. Works on medium complexity accounts and opportunities.</p> <h4>Learning and development</h4> <p>Creates and executes against an individual development plan with management support. Strives for more competency development. Desires and capitalizes on continual development in the workplace within their industry discipline.</p> <h4>Communication and executive presence</h4> <p>Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment. Supports market product managers and product marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map. Maintains value proposition tool, algorithms, and KPIs, and updates ROI calculators by working with the account executive for their specific accounts. Clearly indicates expertise through effective communication and strong business acumen. Organizes and expresses business value and overcomes customer objections. Performs other duties as assigned. Understands and adheres to all corporate policies to include but not limited to the ACI code of business conduct and ethics.</p> <h4>Knowledge, skills, and experience required for the job:</h4> <ul> <li>Bachelor's degree in a related field or equivalent experience in software development</li> <li>Four years of related work experience</li> <li>Strong verbal and written communication skills</li> <li>Strong collaborative, analytical, and problem-solving skills</li> <li>Ability to understand and communicate business value to their team(s), stakeholders, and customers</li> </ul> <h4>Preferred knowledge, skills, and experience needed for the job:</h4> <ul> <li>Excellent facilitation, accountability, leadership, and organizational skills</li> <li>Ability to operate as a change agent, influences and drives improvements at all levels</li> </ul> <h4>Core capabilities:</h4> <p>We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:</p> <ul> <li><strong>Ensure accountability:</strong> holding self and others accountable to meet commitments.</li> <li><strong>Drives results:</strong> consistently achieving results, even under tough circumstances.</li> <li><strong>Customer focus:</strong> building strong customer relationships and delivering customer-centric solutions.</li> <li><strong>Cultivate innovation:</strong> creating new and better ways for the organization to be successful.</li> <li><strong>Collaborates:</strong> building partnerships and working collaboratively with others.</li> <li><strong>Courage:</strong> stepping up to address difficult issues, saying what needs to be said.</li> </ul> <p>In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.</p> <p>Are you ready to help us transform the payments ecosystem?</p> <p><strong>Equal opportunity employer statement:</strong> ACI Worldwide is an equal opportunity employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an equal opportunity employer globally.</p> <p><strong>Important notice about recruitment scams:</strong> Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company. The ACI Worldwide recruitment team will always follow official channels and will never request payment.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p> <p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p> <p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p> <p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p> <h4>What you’ll own</h4> <p><strong>Prospect research & list building</strong><br> • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools<br> • Segment prospects by ICP, industry, role, company size, and geography<br> • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout<br> • Maintain organized prospect databases and outreach tracking systems</p> <p><strong>Cold email campaign execution</strong><br> • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences<br> • Build and launch multi-step outbound campaigns across 4–8 touchpoints<br> • Personalize messaging using prospect, company, and industry insights<br> • Monitor campaigns daily and optimize based on engagement and performance metrics</p> <p><strong>Deliverability & inbox health</strong><br> • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms<br> • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics<br> • Rotate inboxes and sending accounts to maintain campaign performance<br> • Troubleshoot deliverability issues proactively before performance drops</p> <p><strong>Campaign optimization & reporting</strong><br> • A/B test subject lines, messaging, CTAs, and send times<br> • Track open rates, positive reply rates, bounce rates, and conversion metrics<br> • Continuously optimize messaging and targeting strategies based on data<br> • Maintain organized reporting dashboards and outreach documentation</p> <p><strong>Lead qualification & CRM management</strong><br> • Monitor campaign replies and categorize prospect responses accurately<br> • Identify and route qualified leads to sales teams with proper context and notes<br> • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems<br> • Ensure all engagement data remains clean and organized</p> <p><strong>Compliance & best practices</strong><br> • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards<br> • Maintain suppression lists and opt-out processes correctly<br> • Follow outbound best practices to protect sender reputation and campaign performance</p> <h4>What makes you a great fit</h4> <p>• Strong persuasive and concise copywriting skills<br> • Highly analytical and performance-driven mindset<br> • Comfortable working with outbound tools and technical deliverability systems<br> • Organized, proactive, and execution-focused<br> • Strong attention to detail with campaign monitoring and reporting<br> • Comfortable testing, iterating, and optimizing continuously</p> <h4>Required experience & skills</h4> <p>• 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles<br> • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker<br> • Experience writing outbound email copy and managing campaigns<br> • Strong Excel or Google Sheets skills for prospect and campaign management<br> • Excellent written English communication skills</p> <h4>Preferred experience</h4> <p>• Experience managing deliverability and inbox health at scale<br> • Familiarity with DNS setup, SPF, DKIM, and DMARC basics<br> • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses<br> • Experience working closely with SDR or Account Executive teams<br> • Familiarity with outbound automation and CRM workflows</p> <h4>What a typical day looks like</h4> <p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p> <p>• Research and build targeted prospect lists<br> • Launch and monitor cold email sequences<br> • Review deliverability metrics and inbox health<br> • Optimize messaging, targeting, and campaign structure<br> • Manage replies and qualify interested prospects<br> • Update CRM systems and maintain campaign documentation</p> <p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p> <h4>Key metrics for success (KPIs)</h4> <p>• Open rates consistently meeting or exceeding benchmarks<br> • Positive reply rates and qualified conversations generated<br> • Bounce rates maintained below acceptable thresholds<br> • Consistent outbound campaign execution and optimization<br> • CRM accuracy and lead tracking completeness<br> • Growth in qualified outbound pipeline opportunities</p> <h4>Interview process</h4> <p>• Initial phone screen<br> • Video interview with recruiter<br> • Practical assessment (cold email sequence exercise)<br> • Client interview<br> • Offer and background verification</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Adventure & activities guide</strong><br> As an Adventure & Activities Guide at Hawar Resort by Mantis, you will lead and manage a diverse range of exhilarating land and sea activities designed to create unforgettable experiences for our guests. The ideal candidate is adventurous, enthusiastic, and skilled in delivering engaging activities while ensuring the highest standards of safety, leadership, and guest satisfaction. Proficiency in English, coupled with excellent communication skills, is essential for success in this role.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li><strong>Water-based activities:</strong> Lead and facilitate engaging marine experiences, ensuring guests enjoy safe, memorable, and professionally guided activities while maintaining the highest safety standards.</li> <li><strong>Land-based activities:</strong> Coordinate and deliver exciting outdoor and recreational experiences that promote guest enjoyment, engagement, and overall satisfaction in a safe environment.</li> <li><strong>Guest engagement:</strong> Provide exceptional guest service by creating welcoming, informative, and enjoyable experiences through clear activity briefings and personalized interaction.</li> <li><strong>Safety & compliance:</strong> Uphold all health, safety, and operational standards through regular equipment inspections, risk awareness, and proactive guest care.</li> <li><strong>Team collaboration:</strong> Work closely with cross-functional resort teams to ensure seamless activity operations while contributing innovative ideas to enhance guest experiences and activity programs.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Experience:</strong> Minimum of 4 years in guiding adventure and outdoor activities.</li> <li><strong>Language proficiency:</strong> Fluency in English and Arabic (spoken and written).</li> <li><strong>Swimming and water activities:</strong> Strong swimming skills with experience in snorkeling and fishing activities.</li> <li><strong>Land-based expertise:</strong> Proficient in guiding desert mountain biking, safari tours, hiking, and camping.</li> <li><strong>Driving license:</strong> Valid GCC driving license or convertible license from the home country.</li> <li><strong>Interpersonal skills:</strong> Excellent communication and interpersonal abilities to engage with guests and team members.</li> <li><strong>Passion and focus:</strong> Enthusiastic about adventure activities, emphasizing safety and guest satisfaction.</li> <li><strong>Adaptability:</strong> Capable of meeting diverse guest needs and preferences.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Beauty Advisor is responsible for advising customers on beauty products and assisting in sales through knowledgeable and engaging interactions. The role involves maintaining high standards of customer service, ensuring product knowledge, and driving sales by promoting featured products and services. The Beauty Advisor also plays a role in merchandising, maintaining stock, and complying with operational procedures to enhance the store's effectiveness and profitability.</p> <h4>What you will do</h4> <strong>Sales and customer engagement</strong><br> <li>Recommend appropriate products and provide information highlighting the features, advantages, and benefits to customers.</li> <li>Assist customers in locating, selecting, and purchasing desired products based on their preferences.</li> <li>Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase Average Transaction Value (ATV).</li> <li>Attend to all customer queries and needs, ensuring satisfaction and resolving complaints within set standards.</li> <br><strong>Stock and merchandise management</strong><br> <li>Monitor availability of GOBE products and update reports on product shelf life.</li> <li>Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.</li> <li>Timely display all products following set planograms and guidelines.</li> <li>Replenish products on display as needed with complete shelf tag price and price tags.</li> <br><strong>Operational compliance and standards</strong><br> <li>Maintain cleanliness and orderliness of the assigned area.</li> <li>Comply with all set customer service standards, including Smile and Greet and Offers Basket.</li> <li>Prepare and set up store promotions using marketing collaterals effectively.</li> <li>Monitor and update price changes and shelf/price tags as needed.</li> <li>Strictly comply with company policies, including attendance, punctuality, and grooming standards.</li> <br><strong>Personal development and team collaboration</strong><br> <li>Accomplish MFP and PDP on time.</li> <li>Participate in and implement agreed Employee Engagement Survey action plans.</li> <li>Develop leadership and problem-solving skills.</li> <li>Proactively contribute with a good team spirit and take initiatives.</li> <h4>Required skills to be successful</h4> <li>Customer service excellence and empathy with strong relationship skills.</li> <li>Proficiency in retail operations and stock management.</li> <li>Leadership and problem-solving capabilities.</li> <li>Integrity, trustworthiness, and the ability to deal with ambiguity.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent; degree not essential.</li> <li>Minimum 2 to 4 years of retail experience with a focus on the beauty or fashion sector.</li> <li>In-depth knowledge of fashion/beauty industry and trends.</li> <li>Skills in retail operations, including stock management, visual merchandising, systems, and cash handling.</li> <li>Excellent customer service, empathy, and results orientation.</li> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Life guard:</strong> This position exists to maintain swimmer safety. Lifeguards monitor water conditions and guest behavior, enforcing safety rules and paying close attention to swimmer activities and behavior. Lifeguards may issue warnings when a visitor is creating an unsafe environment and may determine when they need to ask a guest to leave. Lifeguards may also assist new swimmers to help them safely enjoy the water.</p> <h4>What is in it for you:</h4> <ul> <li>Free accommodation, transportation, visa/work permit, medical health insurance</li> <li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li> <li>Learning programs through our academies designed to sharpen your skills</li> <li>Ability to make a difference through our corporate social responsibility</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Ensure the safety of all guests at the pool and beach areas</li> <li>Monitor activities and respond quickly in case of emergencies</li> <li>Enforce safety rules and regulations</li> <li>Provide first aid when required</li> <li>Maintain cleanliness and organization of the poolside area</li> </ul> <h4>Qualifications</h4> <ul> <li>Valid lifeguard certification (mandatory)</li> <li>CPR & first aid certification</li> <li>Previous experience in a similar role preferred</li> <li>Strong observation and communication skills</li> <li>Ability to remain calm and act quickly in emergencies</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury hotel with 262 luxury rooms and suites including 1 royal suite, 6 opera suites, 21 prestige suites, 32 club millesime rooms, 202 luxury rooms, 5 restaurants and 4 bars, 1 grand ballroom, 2 meeting rooms, beach club, kids club and the first Thalassa Spa in the Gulf Cooperation Council countries (GCC).</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.</b></p><br><p>Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.</p><br>We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.We are looking for a&nbsp;Service Supervisor&nbsp;who&nbsp;will be responsible for assisting internal and external customers, providing technical training, troubleshooting, issue resolution, repair, and sales support.<p><b>Essential Duties and Responsibilities</b></p><br><ul><li>Supervise and coordinate daily service activities, ensuring effective planning, execution, and completion of field service operations.</li><li>Lead, guide, and support service engineers and technicians to ensure proper troubleshooting, repair, commissioning, and maintenance activities are carried out according to company standards.</li><li>Provide technical support to customers, dealers, and internal teams for troubleshooting, diagnostics, and resolution of complex technical issues.</li><li>Conduct site visits to support critical breakdowns, warranty cases, commissioning activities, and customer escalations.</li><li>Ensure service activities are performed safely, efficiently, and in compliance with company procedures, quality standards, and safety requirements.</li><li>Develop strong relationships with customers, dealers, and service partners by providing professional technical support and maintaining excellent communication.</li><li>Coordinate and deliver technical training programs for customers, dealers, and service teams to improve product knowledge and service capabilities.</li><li>Monitor warranty cases, technical complaints, and field issues, ensuring proper documentation, root cause analysis, and timely closure.</li><li>Prepare and review service reports, inspection reports, commissioning documents, and technical feedback for internal and external stakeholders.</li><li>Collaborate with sales, parts, engineering, and factory teams to resolve technical concerns and provide effective solutions.</li><li>Support spare parts identification, technical recommendations, and service-related sales opportunities.</li><li>Monitor service team performance, identify training requirements, and continuously improve technical skills and competency levels.</li><li>Ensure proper utilization and maintenance of service tools, equipment, and company resources.</li><li>Stay updated with new technologies, product developments, industry standards, and best practices in service management.</li></ul><p><b>Minimal Qualifications</b></p><br><ul><li>4+ years related experience in the role</li><li>Technical background</li><li>Customer service and support experience in industrial equipment or similar industries&nbsp;</li><li>Customer oriented approach</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Excellent troubleshooting skills, ability to make independent decisions and work with minimal supervision.&nbsp;</li><li>Excellent written and verbal communication skills&nbsp;</li><li>Ability to present technical training content in a group setting.&nbsp;</li></ul> </div>