وظائف تقنية المعلومات في البحرين

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p><strong>What you will be doing:</strong></p><br><p>Reporting to the Director of Finance ,&nbsp;responsibilities and essential job functions include but are not limited to the following:&nbsp;</p><br><p><strong>Management:</strong></p><br><ul><li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li><li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li><li>Is creating business cases for justification of investments and expenditures to support the approval process.</li><li>Is responsible for a regular status report about the hotel's actual IT situation to the &nbsp;GM and to the Area IT Director.</li><li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li><li>Compliance of PCI DSS &amp; GDPR</li></ul><p><strong>Hardware:</strong></p><br><ul><li>Ensures that the hotel works with Accor Hardware partners.</li><li>Has a good relationship with Hardware Partners.</li><li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li><li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li></ul><p><strong>Software:</strong></p><br><ul><li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li><li>Ensures that only original and properly licensed application programs according to the IT management’s policy and requirements are running on the hotel’s systems and computers.</li><li>Has a good relationship to the Software suppliers.</li><li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li></ul><p><strong>User:</strong></p><br><ul><li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li><li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning &amp; Development department).</li><li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li></ul><p><strong>Security / Datasafe:</strong></p><br><ul><li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li><li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li><li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li><li>Servers Infrastructure – Physical and Virtual</li><li>Networks – Data, Voice and Wi-Fi</li><li>Property management systems (PMS) and Sales &amp; Catering System (S&amp;C) replacement or upgrade and alignment</li><li>Central profile solutions (CP)</li><li>Central reservations systems (CRS)</li><li>Revenue management systems (RMS)</li><li>Various middleware / Interfaces</li><li>Data warehouse, reporting, and Business Intelligence (BI) – Interface Only</li><li>Sales force automation (SFA) - Interface</li><li>Customer relationship management (CRM)</li><li>Point of Sales application</li><li>Back office accounting software application</li><li>Procurement and inventory management application</li><li>IP TV</li><li>Human resources management system</li><li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li></ul><p><strong>Scope:</strong></p><br><ul><li>Smooth running of all computer systems.</li><li>Training of basic functions of user software.</li><li>Regular information to IT management about the new computer trends for the future.</li><li>Regular data safe /backup.</li><li>Budgeting, Planning, and managing the approval process for IT Expenditures</li><li>Compliance with IT Policies and Guidelines</li><li>IT project management</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum 5 years’ experience in a similar role, preferably in an international hotel brand.</li><li>Strategic thinker, results-driven, process-oriented, and attentive to details.&nbsp;</li><li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li><li>Change instigator, positive influencer, strong communicator, and team collaborator.</li><li>Strong listening skills and the ability to anticipate business needs.</li><li>Able to build and develop relationships with the business partners, and intermediaries.</li><li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li><li>Fluency in English.</li><li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li><li>Strong decision-making skills, calm under pressure, and able to prioritize workflows.&nbsp;</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leads the strategy, installation, deployment, security, and ongoing management of all technology infrastructure for the luxury property during its pre-opening phase and into full operations. The role acts as the primary technical authority ensuring all hotel infrastructure meets Kempinski brand standards, local data regulations, and municipal compliance.<br><br><strong>Pre-Opening Technology Deployment &amp; Handover</strong><br><ul><li>Oversee the complete lifecycle of IT setup, including hardware installation, software configuration, system integration, and rigorous testing prior to launch.</li><li>Deploy core hospitality systems: <strong>Opera PMS</strong>, <strong>Simphony POS</strong>, Revenue Management Systems (RMS), Electronic Keycard Access, Guest Wi-Fi (HSIA), PABX/Telephony, and IPTV systems.</li><li>Work closely with MEP contractors, network consultants, and site developers during cable laying, server room setup, network rack installation, and commissioning.</li></ul><strong>Infrastructure, Uptime &amp; Operations</strong><br><ul><li>Design and implement local high-availability network architectures (Cisco networking, Microsoft Server environments, VLANs, and firewall configurations).</li><li>Establish preventive maintenance and 24/7 technical support operations to ensure continuous system uptime across guest and Back-of-House (BOH) zones.</li></ul><strong>Data Security, Compliance &amp; Disaster Recovery</strong><br><ul><li>Implement end-to-end cybersecurity protocols, role-based access controls, data backup frameworks, and business continuity/disaster recovery plans.</li><li>Ensure strict adherence to Kempinski corporate IT standards, PCI-DSS payment security compliance, and Bahrain local data protection regulations.</li></ul><strong>Vendor, Procurement &amp; Budget Management</strong><br><ul><li>Administer vendor SLAs, software licensing, system warranties, and maintenance contracts.</li><li>Manage departmental Operating Expenses (OpEx) and pre-opening Capital Expenditure (CapEx) budgets for all hardware and tech acquisitions.</li></ul>&nbsp;<strong>User Support, Training &amp; Team Leadership</strong><br><ul><li>Recruit, onboard, and train the IT support team.</li><li>Establish helpdesk workflows and deliver hotel-wide staff training on PMS/POS usage, core operational software, and cybersecurity awareness.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership &amp; Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications &amp; Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud &amp; Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms &amp; End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation &amp; Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance &amp; Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset &amp; Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications &amp; Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<p>We are seeking a results-driven Business Development Manager to drive new business growth and expand enterprise accounts in Bahrain and across the Middle East. The role focuses on solution selling of IT, digital engineering, and enterprise technology services.</p><p>Drive end-to-end revenue growth for IT, Digital, and Engineering services</p><p>Acquire new enterprise accounts and expand existing ones across the region</p><p>Sell Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Achieve quarterly and annual revenue targets</p><p>Build strong relationships with C-level and senior stakeholders</p><p>Manage a healthy sales pipeline, forecasting, and reporting</p><p>Lead contract negotiations and commercials with internal teams</p><p>Collaborate with technical and delivery teams for solution positioning</p><p>Identify new market opportunities and improve sales effectiveness</p><p><strong>Desired Candidate Profile</strong></p><p>8+ years in Enterprise Sales / Business Development / Solution Selling</p><p>Experienced in selling IT, Digital, or Engineering services</p><p>Proven success in solution sales in Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Mandatory experience in Bahrain and Middle East markets</p><p>Understanding of offshore/global delivery models (India/GCC)</p><p>Strong consultative and value-based selling expertise</p><p>Proven hunter-farmer capability for enterprise accounts</p><p>MBA preferred; Engineering background is a plus</p><p>Prior experience in Engaging with CXO, VP, Director-level stakeholders</p><p>Prior experience in managing complex, large enterprise deals</p><p>Strong negotiation, pricing, and SLA management skills</p><p>Strong commercial acumen and result orientated</p><p>Excellent communication, presentation, and negotiation skills</p><p>Strong local network in Bahrain (enterprise/government preferred)</p><p>Fluent in English and Arabic (mandatory)</p>

<p><b>Key accountabilities</b>: Contribute to the development of the Risk-Based Internal Audit Plan, ensuring alignment with the CBB strategic goals, risk profile, global internal auditing standards and best practices. Oversee the execution of the Internal Audit Plan by the General Audit team, ensuring timely and effective delivery of audit engagements. Manage the development and implementation of internal audit policies and procedures to establish clear, standardized guidelines for conducting audits across the CBB. Keep the General Audit team informed of emerging trends, tools, and best practices in internal auditing to promote continuous improvement and professional growth.t stage. Update the Internal Audit policies, systems, and processes to ensure alignment with relevant standards and best practices. Guide the general audit team to ensure audit objectives are achieved and aligned with approved plans. Update and maintain the Risk and Control Register based on audit outcomes and evolving risks. Evaluate and enhance the effectiveness of internal control systems to ensure comprehensive risk mitigation. Recommend adjustments to audit activities and propose measures to enhance audit coverage and methodology. Lead the Internal Audit Self-Assessment and Quality Assurance Program to ensure continuous improvement and conformance with Global Internal Audit Standards, achievement of performance objectives, and pursuit of continuous improvement. Implement recommendations from external assessments under the Quality Assurance and Improvement Program. Ensure adherence to professional standards in audit planning, execution, and documentation of evidentiary data. Oversee follow-up on agreed audit recommendations and action plans to ensure timely and effective implementation and assist in preparing periodic status reports on internal and external (non-IT) audit recommendations. Review internal audit reports and supporting documentation prepared by the General Section and submit them to the Chief Internal Auditor. Participate in discussions of draft audit reports with relevant management to ensure clarity and consensus. Ensure timely execution of general (non-IT) audits assigned as per the approved Internal Audit plan. Assist in executing ad-hoc audits assigned by the Board, relevant Board committee, or H.E. the Governor. Liaise with external parties including auditors on matters related to professional audit standards, as requested by the Chief Internal Auditor. Provide consultation on systems, operations, and process controls to support the CBB s objectives, in consultation with the Chief Internal Auditor. Perform general audits as directed by the Chief Internal Auditor. Support the Chief Internal Auditor in executing the functions of the Internal Audit Unit, as requested. Provide leadership and direction to subordinates to support the achievement of departmental goals and objectives. Guide, motivate, and support team members to enhance performance, ensure high-quality output, and promote continuous professional development for future leadership roles. Discuss performance evaluations and appraisal reports for direct reports with Chief Internal Auditor to assess productivity, track progress, and identify training and development needs. Ensure team members remain informed about organizational changes and developments within the Central Bank of Bahrain (CBB).</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification: Bachelor s degree in accounting, Finance, or its equivalent. Professional accounting or internal audit qualifications such as ACCA/CIA/CPA. Minimum Experience: 7+ years of experience, with at least 5 years experience in a similar role preferably in the financial services sector or with a Big4 firm. 5+ years of working experience in Bahrain, with appropriate familiarity with the local market and its regulations.</p>

<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach &amp; Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk &amp; Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&amp;CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>

<p>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following: Management: Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users. Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines. Is creating business cases for justification of investments and expenditures to support the approval process. Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director. Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel. Compliance of PCI DSS &amp; GDPR Hardware: Ensures that the hotel works with Accor Hardware partners. Has a good relationship with Hardware Partners. Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components. Software: Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers. Has a good relationship to the Software suppliers. Supports the hotel in resolving Software issues by escalating of issues to Software suppliers. User: Ensures that no user in the hotel has access to programs other than those needed to perform the job. He/she is in charge of providing and maintaining a training program (in coordination with the Learning &amp; Development department). This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel. Security / Datasafe: Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection. Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems. He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security. Servers Infrastructure Physical and Virtual Networks Data, Voice and Wi-Fi Property management systems (PMS) and Sales &amp; Catering System (S&amp;C) replacement or upgrade and alignment Central profile solutions (CP) Central reservations systems (CRS) Revenue management systems (RMS) Various middleware / Interfaces Data warehouse, reporting, and Business Intelligence (BI) Interface Only Sales force automation (SFA) - Interface Customer relationship management (CRM) Point of Sales application Back office accounting software application Procurement and inventory management application IP TV Human resources management system Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...) Scope: Smooth running of all computer systems. Training of basic functions of user software. Regular information to IT management about the new computer trends for the future. Regular data safe /backup. Budgeting, Planning, and managing the approval process for IT Expenditures Compliance with IT Policies and Guidelines IT project management</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years experience in a similar role, preferably in an international hotel brand. Strategic thinker, results-driven, process-oriented, and attentive to details. Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals. Change instigator, positive influencer, strong communicator, and team collaborator. Strong listening skills and the ability to anticipate business needs. Able to build and develop relationships with the business partners, and intermediaries. Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels. Fluency in English. Adaptable, self-motivating individual with the ability to bring others along on the journey. Strong decision-making skills, calm under pressure, and able to prioritize workflows.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><ul><li>Manage the full lifecycle of IT hardware and software assets from acquisition through deployment, transfer, maintenance, recovery, and disposal.</li><li>Maintain accurate and up-to-date asset records in the Asset Management System and CMDB.</li><li>Record and track asset movements, assignments, ownership, locations, status, and configuration details.</li><li>Perform regular physical inventory checks and asset audits.</li><li>Investigate and reconcile discrepancies between physical assets and system records.</li><li>Manage asset issuance, transfer, return, replacement, and recovery processes.</li><li>Coordinate asset recovery during employee transfers, offboarding, and device replacement.</li><li>Monitor stock levels and asset availability and support operational requirements.</li><li>Maintain proper documentation for asset receipts, handovers, transfers, returns, and disposals.</li><li>Ensure all asset transactions are updated promptly and accurately in the relevant systems.</li><li>Support software asset management and basic software license compliance activities.</li><li>Coordinate End-of-Life (EOL), End-of-Support (EOS), disposal, and asset retirement activities in line with organizational policies.</li><li>Support internal, external, compliance, and financial audits by providing accurate asset records and supporting documentation.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Technical Skills</p><ul><li>Strong understanding of IT Asset Management (ITAM) and asset lifecycle management.</li><li>Knowledge of hardware and software inventory management.</li><li>Good understanding of CMDB concepts and configuration records.</li><li>Experience in asset reconciliation and physical audits.</li><li>Knowledge of asset assignment, recovery, transfer, and disposal processes.</li><li>Basic understanding of software licensing and software asset management.</li><li>Ability to maintain accurate records and supporting documentation.</li><li>Good reporting and data analysis skills.</li><li>Proficiency in Microsoft Excel or similar reporting tools.</li><li>Understanding of IT Service Management processes is preferred.</li></ul><p><br></p><p>Tools &amp; Technologies</p><p>Experience with one or more of the following is preferred:</p><ul><li>IT Asset Management systems</li><li>CMDB platforms</li><li>Inventory and discovery tools</li><li>ITSM / Service Desk tools</li><li>Microsoft Excel and reporting tools</li><li>ServiceNow or similar enterprise ITSM platforms would be an advantage</li></ul><p><br></p><p>Experience Level</p><ul><li>2–5 years of relevant experience in IT Asset Management, IT inventory management, or a similar role.</li><li>Previous experience working in a large or enterprise IT environment is preferred.</li><li>Demonstrated experience managing asset records, inventory, audits, and lifecycle activities.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p><br></p><p>We are seeking a Cybersecurity Solutions Sales Representative with strong exposure to OT/Industrial Cybersecurity to drive business development and sales across IT and OT environments.</p><p><br></p><p>The ideal candidate will have experience selling cybersecurity solutions to industrial and critical infrastructure clients, understanding customer requirements, working with technical teams, and developing solutions that address both IT and OT security challenges.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Identify and develop new business opportunities for IT and OT cybersecurity solutions.</p><p>Engage customers across Oil &amp; Gas, Energy, Utilities, Manufacturing, and Critical Infrastructure sectors.</p><p>Understand customer cybersecurity requirements across IT/OT environments and recommend appropriate solutions.</p><p>Build and maintain strong relationships with CISOs, IT/OT managers, cybersecurity teams, engineering teams, and senior decision-makers.</p><p>Sell solutions covering OT network security, industrial firewalls, network monitoring, segmentation, vulnerability management, SIEM, SOC, endpoint security, and industrial cybersecurity.</p><p>Work closely with technical and presales teams to develop tailored solutions, proposals, and presentations.</p><p>Manage the complete sales cycle from prospecting and qualification through negotiation and closing.</p><p>Maintain an accurate sales pipeline and customer activities through CRM.</p><p>Identify cross-selling and upselling opportunities within existing accounts.</p><p>Achieve monthly and quarterly sales targets.</p><p>Monitor OT cybersecurity trends, competitors, technologies, and emerging threats.</p><p>Requirements</p><p><br></p><p>Bachelor's degree in Cybersecurity, Information Technology, Engineering, Business, or a related field.</p><p>3–5+ years of experience in cybersecurity, IT, OT, industrial automation, or technology solution sales.</p><p>Proven experience selling cybersecurity or technology solutions to enterprise/industrial customers.</p><p>Strong understanding of OT/ICS environments and industrial cybersecurity.</p><p>Experience dealing with sectors such as Oil &amp; Gas, Energy, Utilities, Manufacturing, or Critical Infrastructure is highly preferred.</p><p>Strong consultative selling, negotiation, presentation, and relationship-building skills.</p><p>Proven ability to manage sales pipelines and close complex B2B deals.</p><p>Self-motivated and capable of working independently.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Preferred Knowledge</p><p>OT/ICS security and industrial control systems.</p><p>SCADA, PLC, DCS, HMI, industrial networks, and OT environments.</p><p>OT network segmentation and monitoring.</p><p>Cybersecurity frameworks such as IEC 62443, NIST, and ISO 27001.</p><p>Cybersecurity vendors and solutions serving industrial environments.</p><p>Certifications such as CompTIA, CISSP, ISA/IEC 62443, or other relevant certifications are an advantage.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> IT Operations Specialist </strong>for our<strong> Bahrain </strong>operations with the following skillsets &amp; terms and conditions:</p><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum bachelor’s degree.</li></ul><p><strong>Experience</strong></p><br><p>Minimum 1-2 years of experience in IT Operations.</p><br><p><strong>Scope of the Job:</strong></p><br><ul><li>Running all operation tasks on all mission critical Banking applications</li><li>Monitor and ensure service availability for 24x7 hours.</li><li>Take Data Backup of all Business Applications.</li><li>Ensure data replication main sites to DR site (Bahrain and London).</li><li>Escalate user reported and system/application faults.</li><li>Takeover first-levels help desk responsibility after normal working hours.</li><li>Support other IT teams.</li></ul><p><strong>Areas of Knowledge / Experience</strong></p><br><ul><li>Data Center Operations experience in monitoring, incident handling and escalation</li><li>Should have worked on Banking domain / Financial institutions.</li><li>Working Knowledge on DB like Oracle, SQL Server Databases.</li><li>IT Certifications in Windows, Linux, SQL etc.&nbsp; Will be added advantage.</li><li>Non-IT certifications like ITIL is plus.</li></ul><p><strong>Principle responsibilities:</strong></p><br><ul><li>Running IT operations like End of Days, Start of Day, Backups, Restores and replication etc.</li><li>Knowledge of the bank operation procedures to give support to the Bank for round the clock.</li><li>Knowledge of operating systems including Windows, Solaris, Linux.</li><li>Knowledge of Hardware components and their functions.</li><li>Knowledge of the bank data replication procedures.</li><li>Knowledge of how to use Help Desk application.</li><li>Able to manage and maintain Backup / Restore procedures.</li><li>Monitoring the database performance and tune the memory, I/O, SQL etc. escalate when necessary</li><li>Database recovery in case of failure.</li><li>Knowledge of how to activate and operate the disaster recovery centers.</li><li>Monitor &amp; escalate database growth and disk space.</li><li>Monitor &amp; escalate the alert log files for the possible database problems.</li><li>Monitor the offline &amp; online cold backup using Veritas NetBackup and VEEAM software’s.</li><li>Monitor alerts and Job flows on Control-M</li></ul><br><br> </div>