وظائف مندوب علاقات عامه - المنامة البحرين
١٥٩ وظائف شاغرة
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Ensure the smooth operation and coordination of the hotel through respective department heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary).<br>\nProvide leadership that engages and motivates our team of exceptionally guest oriented Heartists.<br>\nDirect operational needs to ensure compliance with the hotel\u2019s annual budget and 5 year strategic plan.<br>\nProvide coaching, leadership development, and goal setting with hotel department heads.<br>\nAssist in the preparation of the annual operations budget\/plan and achieve the profit objectives therein.<br>\nEnsure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved.<br>\nPlay a lead role in yield management for Rooms, Food & Beverage and Spa.<br>\nBe a key player in redevelopment and capital projects from an operations viewpoint.<br>\nEnsure the implementation and delivery of all Raffles standards.<br>\nHandle all guest concerns and ensure effective follow up thereof.<br>\nAssist in labor management and the maintenance of productivity levels.<br>\nFollow up on all guest comments, responding to any guest complaints or requests.<br>\nProvide active leadership role in the culture of health and safety and accident prevention.<br>\nAct as hotel champion and culture leader in hotel committees.<br>\nFunction as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team.<br>\nPlay a key role and lead change management for Rooms and Food & Beverage initiatives.<br>\nAssume the responsibilities of the General Manager in his\/her absence.<\/p>\n<h4>Qualifications<\/h4>\n<p>Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience.<br>\nClear knowledge of budget planning and execution.<br>\nPost secondary diploma\/degree in hospitality an asset.<br>\nProven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results.<br>\nExceptional interpersonal and guest relations skills.<br>\nProven team-leader with outstanding motivational skills and coaching ability.<br>\nAbility to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions.<br>\nComfortable working evenings, weekends, holidays and various schedules.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain.<br>\nEmployee benefit card offering discounted rates in Accor worldwide.<br>\nLearning programs through our Academies.<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During your tenure as a Senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus.</li>
<li>Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<p>Leadership Capabilities:</p>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Accounting or related field.</p>
<p>Graduate degree is desired.</p>
<p>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</p>
<p>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</p>
<p>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</p>
<p>International accounting qualification is desired: CA, ACCA, or CPA.</p>
<p>Preferably CA.</p>
<p>Fluent in English (Reading, Speaking and Writing).</p>
<p>Preference will be given to Bilingual candidates (Arabic/English).</p><p></p></section>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm standard. Cook any food on a daily basis according to business requirements.<br>\nTo report for duty punctually wearing the correct uniform and name badges at all times.<br>\nOrganize together with the Chef de Partie the shift on his\/her section with regards to mise-en-place production and its service.<br>\nTake orders from his\/her Chef de Partie and carry them out in the correct manner.<br>\nTogether with his\/her Chef de Partie, write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef \/ Executive Sous Chef in order to achieve the high stock rotation desired in the section.<br>\nMaintain good employee relations and motivate colleagues.<br>\nWork to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.<br>\nResponsible for completing the daily checklist regarding mise-en-place and food storage.<br>\nAttend daily and monthly meetings with the Chef de Cuisine and other meetings as requested by the Executive Chef \/ Executive Sous Chef.<br>\nReport any problems regarding failure of machinery and small equipment to the Chef de Cuisine and follow up to ensure the necessary work has been carried out.<br>\nCheck the main information board regarding changes in any banquets or other information regarding the organization.<br>\nKeep the section clean and tidy.<br>\nPass all information to the next shift.<br>\nAccidents and sickness to be written in the logbook and reported to the Executive Chef \/ Executive Sous Chef.<br>\nCheck Commis Chefs on his\/her section, for example regarding personal hygiene.<br>\nAssist the Chef de Cuisine in composing new recipes and menu ideas.<br>\nHave a complete understanding of and adhere to the company\u2019s policy relating to fire, hygiene and safety.<br>\nThe above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate.<\/p>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Reading, writing and oral proficiency in the English language.<\/li>\n<li>Good communication and customer contact skills.<\/li>\n<li>Team player.<\/li>\n<li>Minimum 1-year experience in similar role.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Job summary</h4>
<p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting management of spa operations and budgets</h4>
<ul>
<li>Assumes the responsibilities of the Spa Director in his/her absence.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Manages supplies and equipment inventories within budget.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
<li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li>
</ul>
<h4>Ensuring and delivering exceptional customer service</h4>
<ul>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li>
<li>Strives to improve service performance.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Observes service behaviors of employees and providing feedback to individuals.</li>
<li>Participates in employee progressive discipline procedures.</li>
<li>Participates in an on-going employee recognition program.</li>
<li>Reviews comment cards and guest satisfaction results with employees.</li>
<li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Supervises on-going training initiatives and conducting training when appropriate.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p>
<p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p>
<p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p>
<p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p>
<p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p>
<h4>Job description</h4>
<p>Mövenpick Hotel Bahrain is seeking an experienced and motivated <strong>Housekeeping Supervisor</strong> to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p>
<ul>
<li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li>
<li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li>
<li>Coordinate room assignments, duty rosters, and staff scheduling.</li>
<li>Train, coach, and evaluate room attendants and housekeeping staff.</li>
<li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li>
<li>Respond promptly to guest requests and follow up to ensure satisfaction.</li>
<li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li>
<li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li>
<li>Strong leadership and organizational skills.</li>
<li>High attention to detail and guest service standards.</li>
<li>Ability to lead by example and work under pressure.</li>
<li>Good communication skills.</li>
<li>Familiarity with housekeeping management systems is a plus.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Sofitel Bahrain Zallaq Thalassa Sea & Spa is looking for a professional and guest-focused receptionist to join our front office team.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li>
<li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li>
<li>Process payments and maintain accurate guest records.</li>
<li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li>
<li>Handle telephone calls, emails, and guest correspondence professionally.</li>
<li>Maintain front office standards in line with Sofitel and Accor brand expectations.</li>
<li>Ensure confidentiality of guest information and compliance with hotel procedures.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience as a receptionist or front office agent in a hotel environment.</li>
<li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong customer service orientation with a passion for hospitality.</li>
<li>Ability to multitask and work efficiently in a fast-paced environment.</li>
<li>Good command of written and spoken English. Additional languages are an advantage.</li>
<li>Flexibility to work shifts, including weekends and public holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team & working environment:</strong> Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Bank overview</h4>
<p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p>
<p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p>
<p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p>
<p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p>
<h4>Responsibilities of the role</h4>
<p>The job holder will be responsible for:</p>
<h4>Strategy and governance</h4>
<ul>
<li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li>
<li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li>
<li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li>
<li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li>
<li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li>
</ul>
<h4>Application ecosystem management</h4>
<ul>
<li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li>
<li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li>
<li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li>
<li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li>
<li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li>
</ul>
<h4>Collaboration and stakeholder management</h4>
<ul>
<li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li>
<li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li>
<li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li>
<li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li>
<li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li>
</ul>
<h4>Leadership and people management</h4>
<ul>
<li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li>
<li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li>
<li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li>
<li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li>
<li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>20+ years of technology, digital or application support experience.</li>
<li>10+ years in a managerial and leadership role (mandatory).</li>
<li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li>
<li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li>
<li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li>
<li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li>
<li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li>
<li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li>
<li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li>
<li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li>
<li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li>
<li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li>
<li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li>
<li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li>
<li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li>
<li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li>
<li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li>
<li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li>
<li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li>
<li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li>
<li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Role Summary</strong> A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p><p><strong>What's On Your Plate?</strong></p><ul><li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider s at a city/country level in coordination with several stakeholders</li><li>Plan budget, track actual spends, maximise impact and evaluate success</li><li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li><li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li><li>Conduct regular surveys, focused group discussions and frequent interactions with Rider s to hear their issues and understand their needs</li><li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li><li>Implement and regulate communication channels between Rider s, 3PLs and other internal stakeholders for a continuous two-way communication</li><li>Be the custodian for smooth offboarding/exit processes for our Rider s</li><li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What Did We Order?</strong></p><ul><li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li><li>Proven track record of taking ownership and driving results</li><li>Prior experience in offline, online engagement activities</li><li>Ability to manage multiple projects at the same time with cross-functional teams</li><li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The role shall support the Assistant Manager - Environment Section in developing and executing environmental procedures, strategies and action plans to ensure pollution prevention techniques applied and the environment is protected during all time. The role of this position is also assisting Environment Section Head to ensure compliance with local regulations such as Supreme Council for Environment, international environmental standards, and ISO 14001. The position should provide expert opinions in environmental matters and provide recommendations on latest environmental technologies, best practices, and international standards that are applicable at BAC and BIA.</p><p>KEY ACCOUNTABILITIES Introduce environmental programs that promote a positive environment culture throughout BAC and it subsidiary and sister companies, stakeholders, and BIA community. Support the Head in developing, implementing, and maintaining the environment management system and ensure that the system is followed by all BAC departments and for any activity being carried out at BIA. Plan awareness programs on environmental requirements/ pollution control, prevention & development. Support Head Environment in developing and enhancing the environmental Monitoring program and its implementation for BAC activities, stakeholders, and contractors. Inspect facilities, identifying potentially environmental hazards and provide engineering solution. Provide recommendations on various processes and improvements that will reduce environmental risks and pollution. Develop a high-level understanding of workplace processes and equipment to best discern opportunities for improvement and the elimination of any potential environmental impacts. Ensure awareness of environment and developments are communicated. Accurate and effective reporting / auditing documentation Perform root cause analysis for environmental incidents that occur within BIA to prevent reoccurrence. Provide regular updates to the Head Environment on environmental matters. Maintain knowledge of relevant and up to date environmental laws, legislation, latest technologies, and best practices to ensure that BIA follows and implements the best industry standards and practices within Bahrain and relevant external accrediting bodies. Perform regular audits on internal and external stakeholder ensuring that all environmental policies and procedures are being followed and ensuring the overall protection of environment. Perform Ad-hoc tasks as requested by Environment Head.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education / Qualifications Bachelor s degree in engineering, environment engineering, or environment science. Professional certificate in environment (e.g. Nebosh Environment, ISO 14001, etc) or environmental experience</p><p>Experience A minimum of 0-2 years experience in relevant field</p><p>Job Specific Skills : Proficient in English and Arabic Proficient in MS Office High Level Communication Skills Awareness of industry procedures and best practice and key industry environmental principles. Strong analytical skills</p><p></p></section>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li>
</ul>
<h4>Key requirements</h4>
<ul>
<li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.<\/p>\n<ul>\n<li>Prepare duty roster ensuring most efficient use of manpower resources.<\/li>\n<li>Key in guest arrival details from guest registration cards accurately and punctually.<\/li>\n<li>Post charges to individual or group folios accurately and punctually.<\/li>\n<li>Ensure that all group billing instructions are properly adhered to.<\/li>\n<li>Obtain credit card approvals for in-house guests prior to departure.<\/li>\n<li>Check and post PPV bills to guests folios.<\/li>\n<li>Conduct money changing transactions accurately and efficiently as per hotel policy.<\/li>\n<li>Close at the end of each shift and balance individual transactions and cash float.<\/li>\n<li>Prepare and handle guest billing procedures on check out.<\/li>\n<li>Assist in the key inventory and control procedures.<\/li>\n<li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.<\/li>\n<li>Coach, counsel, discipline and develop all subordinate employees.<\/li>\n<li>Assist in the selection, training and evaluation of subordinate employees.<\/li>\n<li>Carry out administrative requirements as directed.<\/li>\n<\/ul>\n\n<h4>General<\/h4>\n<ul>\n<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.<\/li>\n<li>Performs additional duties as directed by supervisors.<\/li>\n<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.<\/li>\n<li>Is fully conversant with all health and safety, fire and emergency procedures.<\/li>\n<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.<\/li>\n<li>Is polite and professional in any situation where the image or reputation of the hotel is represented.<\/li>\n<li>Attends meetings and training as required by supervisors.<\/li>\n<li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.<\/li>\n<li>Interacts with guests actively soliciting feedback.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Minimum 3 years of experience in guest relations, customer service, or hospitality management<\/li>\n<li>Proven supervisory or team leadership experience managing staff in a customer-facing environment<\/li>\n<li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams<\/li>\n<li>Strong conflict resolution and problem-solving abilities with composure under pressure<\/li>\n<li>Proficiency in hospitality management systems and software<\/li>\n<li>Organizational skills with ability to manage multiple priorities simultaneously<\/li>\n<li>Multilingual capabilities (English required)<\/li>\n<li>Cultural awareness and knowledge of hospitality industry standards and best practices<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the senior manager or head of department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective applicable various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities:</h4>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Aligned with financial savings target, this is to be delivered by the team but also individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiations with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust applicable provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as claims, business development, CRM, operations, and finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li><strong>Work effectively with AI, machine learning, data analytics, and cloud-based tools,</strong> adhering to high standards of data governance, security, and ethical use.</li>
<h4>Key requirements:</h4>
<li><strong>Education:</strong> Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Sofitel Bahrain is looking for a motivated and customer-focused gym instructor to join our wellness & recreation team. The ideal candidate will be passionate about fitness, committed to delivering exceptional guest experiences, and dedicated to promoting a safe and welcoming environment in our fitness facilities.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Welcome guests and provide a professional, friendly, and personalized fitness experience.</li>
<li>Conduct gym orientations and demonstrate the safe use of fitness equipment.</li>
<li>Design personalized fitness programs based on guests' goals and fitness levels.</li>
<li>Monitor guests during workouts to ensure correct exercise techniques and safety.</li>
<li>Maintain the cleanliness, organization, and presentation of the fitness center.</li>
<li>Perform routine inspections of gym equipment and report any maintenance issues.</li>
<li>Support wellness activities, fitness classes, and hotel events as required.</li>
<li>Ensure compliance with health, safety, and emergency procedures.</li>
<li>Promote the hotel's wellness facilities and services.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or certification in fitness, physical education, sports science, or a related field.</li>
<li>Valid gym/fitness instructor or personal trainer certification.</li>
<li>CPR and first aid certification is preferred.</li>
<li>Minimum 2 years of experience as a gym instructor or personal trainer, preferably in a luxury hotel, resort, or fitness club.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Positive attitude with a strong focus on guest service.</li>
<li>Ability to work flexible shifts, including weekends and public holidays.</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private beach club, an interactive kids club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>Key accountabilities:</strong> <p></p>
<ul>
<li>Assist the Head of the section in preparing and evaluating current policies, roadmap and plans to propose changes, if necessary, to further promote payments and financial market infrastructures (FMIs), and ensure their safety, efficiency, and soundness.</li>
<li>Coordinate, organize and carryout the tasks relating to studying and analysing the developments in the payments and FMIs.</li>
<li>Organize and conduct analytical work, studies, research, consultation papers, surveys and specific assessments to: (i) evaluate risks & inefficiencies; (ii) evaluate existing regulatory requirements; (iii) recommend corrective measures; and (iv) propose the regulatory requirements in the form of regulations, directives, rules, circulars, or instructions (including amendments).</li>
<li>Regularly collecting and tabulating data and maintaining the database in a confidential manner.</li>
<li>Monitor operations of FMIs and the major operational incidents reporting, classifications, and assessments of the operators and participants of the payment systems, to identify noncompliance with the directives/regulations and propose remedial measures and/or policy updates and amendments.</li>
<li>Draft directives, circulars, regulations, and other legislative documents, and review such documents (when necessary).</li>
<li>Draft reports, letters, press releases to increase awareness among the stakeholders and the public.</li>
<li>Ensure alignment of payments and FMIs with the best international practices and standards, such as Principles for Financial Market Infrastructure (PFMI).</li>
<li>Propose recommendations to implement and comply with the PFMI & other standards adopted by the CBB.</li>
<li>Coordinate, supervise and carry out the work relating to the collection and maintenance of the database on FMIs, in accordance with the BIS Redbook format & definitions, and publish the data & information (where necessary).</li>
<li>Assess proposals of the implementation and development of FMIs and payment projects and enhancements against the relevant CBB regulatory requirements and international standards (such as PFMIs); and propose, recommend desired specifications and functions of the FMIs.</li>
<li>Closely monitor and follow-up on the work progress relating to implementation and development of FMIs and payment projects and enhancements ensuring timely and high-quality delivery; propose the required regulatory requirements by way of conditions, regulations, and directives; and review operating rules of FMI.</li>
<li> Effectively participate in working committees and make necessary arrangements (including arranging meetings, preparing documents, minutes etc.) to assist the Head-Payment System Policy to maintain a close dialogue with the FMI owners, operators, and participants.</li>
<li>Effectively participate (or lead) in technical committees appointed by the CBB, enabling the CBB to carry out its role relating to the policy and development of the FMIs.</li>
<li>Cooperate with the relevant officials of the central banks and monetary authorities of the GCC and AMF in implementing collective actions to promote the development of regional and cross-border FMIs and further enhancing regulatory cooperation including surveys.</li>
<li>Deliver clear, accurate, and timely ad hoc analytical presentations to senior management and committees, enabling well informed decisions even under tight deadlines.</li>
</ul>
<p> <strong>Minimum Qualification:</strong> </p>
<p>Bachelor s or master s degree in Banking/Finance/Economics/Data Science/MIS or equivalent. Professional certifications in project management are appreciated.</p>
<p> </p>
<p> <strong>Minimum Experience:</strong> </p>
<p>5-7 years in relevant field</p>
<div> <div><br></div></div></div></section>
<p>Perform L1 and L2 roles and responsibilities by being the ICT Point of Contact. ICT Field Support shall attend Users incidents and service requests in which technical competence meets customer relations. ICT field support is a centralized knowledge competency for the various ICT systems that runs Bahrain International Airport in which the knowledge is transformed to actions by maintains systems and resolving issues as well as providing new services to BAC ICT customers/users by following the department's SOP, policies and procedures. ICT field support shall Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner.</p><p><strong>MAIN DUTIES</strong></p><ul><li>Receive incident reports and Service requests from Users via telephone, SAHAB or email</li><li>Perform incident classification, prioritization, and correlation with other reported incidents and matching against known errors</li><li>Record all required incident details on the incident management system</li><li>Link the incident record to the User ID and configurations</li><li>First level support to attempt to resolve the incident, use remote control if necessary for incident resolution</li><li>If the incident requires escalation to level 3 support, the helpdesk staff creates a work order on Service Desk and assigns it to the appropriate level 3 Support group.</li><li>Track the incident until closure and keep the User up to date with the incident status</li><li>Functional escalation in case the incident resolution times exceed the agreed service levels</li><li>Selective quality checks on closed incidents & service requests</li><li>Link the service request record to the User ID and configurations</li><li>Forward the service request to the proper IT support group, in accordance with the service request procedures</li><li>Track the service request until closure and keep the User up to date with the status</li><li>Functional escalation in case the service request completion times exceed the agreed service levels</li><li>Maintain and updates documentations relating to technical procedures, user guides and applications.</li><li>Preparation of new PCs/notebook computers for deployment, including the unpacking, installation of the operating system, installation of applications and clients and setting of user profiles, & PC BIOS parameters as per BAC policies.</li><li>Installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper desktop, power outlets, & network outlets in a timely manner.</li><li>Installation of additional applications as per user s requirements such as Airport Operating System applications, Acrobat reader, AUTOCAD etc.</li><li>Preparation and onsite installation of Networked printers that will serve BAC Business Applications users.</li><li>Preparation and onsite installation of Printers for users and airport Operation systems.</li><li>Inspecting and troubleshooting the Time attendance recording devices distributed across all sites.</li><li>Upgrade of operating systems and applications as per BAC Business requirements.</li><li>Recovery (If possible) of lost user s data caused by hardware or software.</li><li>Relocation of PCs & Peripherals as required by users.</li><li>Configuration and fine tuning of existing applications on PCs such as internet browsers and office automation application settings.</li><li>Attend on-site troubleshooting upon escalation</li><li>Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues</li><li>Provide advice, plan, and assist with major desktop OS rollouts.</li><li>Provide input and assistance into software licensing.</li><li>Track hardware and software model, version, serial numbers, licensing model,</li><li>Any other tasks are required as part pf L1 & L2 support</li><li>Performing initial level of diagnosis of incidents and resolving them when appropriate</li><li>Demonstrating a good understanding of the customer s business needs and applying them to the management of system events & incidents</li><li>Developing and maintaining an understanding of customer Service Level Agreements</li><li>Accept cases from the support queue and assign it to service desk L2 and third line support</li><li>IT Support relating to technical issues involving Microsoft s core business applications and operating systems</li><li>Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.</li><li>Implement and support disaster recovery solutions</li><li>Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security</li><li>Perform related duties as assigned by supervisor</li><li>Maintain compliance with all company policies and procedures</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a Diploma degree is required, while a BSc. in Computer Science or equivalent is preferred.</p><p>A minimum of 0-2 years of experience in a related field.</p><p><br></p><ul><li><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Control the section for which responsible.</p><p>Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard.</p><p>Cook any food on a daily basis according to business requirements.</p><p>To report for duty punctually wearing the correct uniform and name badges at all times</p><p>Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.</p><p>Take orders from his/her Chef de Partie and carry them out in the correct manner</p><p>Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.</p><p>Maintain good employee relations and motivate colleagues</p><p>Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.</p><p>Responsible for completing the daily checklist regarding mise-en-place and food storage.</p><p>Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.</p><p>Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.</p><p>Check the main information board regarding changes in any Banquets or other information re the organization.</p><p>Keep the section clean and tidy.</p><p>Pass all information to next shift</p><p>Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.</p><p>Check Commis Chefs on his/her section: e.g. regarding personal hygiene.</p><p>Assist the Chef de cuisine in composing new recipes and menu ideas.</p><p>Have a complete understanding of and adhere to the company s policy relating to fire, hygiene and safety.</p><p>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Reading, writing and oral proficiency in the English language.</p><p>Good communication and customer contact skills.</p><p>Team Player</p><p>Minimum 1-year experience in similar role</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>Role Summary</strong> </p> <p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p> <p> <strong>What s On Your Plate?</strong> </p> <ul> <li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider s at a city/country level in coordination with several stakeholders</li> <li>Plan budget, track actual spends, maximise impact and evaluate success</li> <li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li> <li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li> <li>Conduct regular surveys, focused group discussions and frequent interactions with Rider s to hear their issues and understand their needs</li> <li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li> <li>Implement and regulate communication channels between Rider s, 3PLs and other internal stakeholders for a continuous two-way communication</li> <li>Be the custodian for smooth offboarding/exit processes for our Rider s</li> <li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order?</strong> </p> <ul> <li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li> <li>Proven track record of taking ownership and driving results</li> <li>Prior experience in offline, online engagement activities</li> <li>Ability to manage multiple projects at the same time with cross-functional teams</li> <li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li> <li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li> <li>Influencer and a negotiation with good public speaking and presentation skills</li> <li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul></div><p></p></section>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>