وظائف مندوب علاقات عامه - المنامة البحرين

<p><h4>Main duties</h4> <p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer's interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Documents details of telephone conversation and actions taken.</li> <li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / What you bring</h4> <ul> <li>Bachelor's degree; medical background preferred.</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About Allianz Partners</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies at Allianz Partners</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>Main duties</h4> <p>The main duty of a Care Centre – Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversations and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre – Team Leader and Care Centre – Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do:</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication and update expectations with clients, in accordance with the Nextcare policies, scheme, or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers and providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer’s interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing or prospective customer/member.</li> <li>Documents details of telephone conversations and actions taken.</li> <li>Corresponds with Care Centre – Team Leader and Care Centre – Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor’s degree; medical background preferred.</li> <li>2+ years experience in a call centre, customer service environment, TPA hospitals, or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!<br> As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.<br> By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.<br> You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br> You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br> Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br> Hospitality is a work of heart.<br> Join us and become a Heartist®.</p> <h4>Job description</h4> <ul> <li>Manage cash operations</li> <li>Ensure accuracy</li> <li>Support financial reporting</li> <li>Work across 2 leading hotels</li> <li>Maintain records and reconciliation</li> <li>Safeguard funds and internal controls</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience as a general cashier, cashier or finance assistant in the hospitality industry</li> <li>Strong numerical and reconciliation skills</li> <li>Proficiency in Microsoft Excel and financial systems</li> <li>High level of integrity, accuracy and attention to detail</li> <li>Excellent organizational and communication skills</li> <li>Experience in hotel operations is preferred</li> </ul></p><p></p>

<p>We are looking for a Spa Attendant who takes pride in creating a clean, comfortable, welcoming, and relaxing environment for our guests.</p><p>YOUR ROLE</p><ul><li>Maintain the cleanliness, hygiene, and presentation of all Thalassa Spa areas.</li><li>Prepare treatment rooms, relaxation areas, changing rooms, and other spa facilities.</li><li>Ensure towels, amenities, and supplies are replenished and presented beautifully.</li><li>Support the Spa team in maintaining a smooth and enjoyable guest experience.</li><li>Respond to guest requests in a warm, professional, and helpful manner.</li><li>Follow all hygiene, safety, and cleanliness standards.</li><li>Ensure the spa environment consistently reflects our luxury standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in housekeeping, spa, wellness, or a similar service environment is an advantage.</li><li>Excellent attention to detail.</li><li>Positive attitude with a genuine passion for hospitality.</li><li>Well-presented, reliable, and service-oriented.</li><li>Ability to work effectively as part of a multicultural team.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>

<p>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience. Handle check-in, check-out, room reservations, and guest inquiries efficiently. Process payments and maintain accurate guest records. Respond promptly to guest requests and coordinate with other departments to ensure exceptional service. Handle telephone calls, emails, and guest correspondence professionally. Maintain Front Office standards in line with Sofitel and Accor brand expectations. Ensure confidentiality of guest information and compliance with hotel procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English.</li><li>Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul>

<p>We are looking for a Spa Attendant who takes pride in creating a clean, comfortable, welcoming, and relaxing environment for our guests.</p><p>YOUR ROLE</p><ul><li>Maintain the cleanliness, hygiene, and presentation of all Thalassa Spa areas.</li><li>Prepare treatment rooms, relaxation areas, changing rooms, and other spa facilities.</li><li>Ensure towels, amenities, and supplies are replenished and presented beautifully.</li><li>Support the Spa team in maintaining a smooth and enjoyable guest experience.</li><li>Respond to guest requests in a warm, professional, and helpful manner.</li><li>Follow all hygiene, safety, and cleanliness standards.</li><li>Ensure the spa environment consistently reflects our luxury standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in housekeeping, spa, wellness, or a similar service environment is an advantage.</p><p>Excellent attention to detail.</p><p>Positive attitude with a genuine passion for hospitality.</p><p>Well-presented, reliable, and service-oriented.</p><p>Ability to work effectively as part of a multicultural team.</p><p>Flexible to work shifts, weekends, and public holidays.</p>

<p><h4>About the role</h4> <p>As an MPM intern, you will support the Medical Provider Management (MPM) department in strengthening our provider network across Bahrain and the region.</p> <p>This role will give you real exposure to healthcare operations, data management, and provider relations within a global organization.</p> <h4>What you do</h4> <ul> <li>Conduct gap analysis for the medical provider network.</li> <li>Manage empanelment requests from medical providers - from registration to contract preparation.</li> <li>Support provider database maintenance and ensure data accuracy.</li> <li>Assist in providing negotiations and coordination with internal departments.</li> <li>Prepare and maintain contract documentation and related records.</li> <li>Participate in network list preparation, compliance tracking, and performance monitoring.</li> <li>Collaborate with regional and global teams on special projects.</li> <li>Contribute to provider training, complaint management, and record keeping.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only.</li> <li>Fresh university graduate.</li> <li>No working experience required.</li> <li>A bachelor's degree in healthcare administration, business administration, or a related field.</li> <li>Understanding of healthcare industry regulations and standards.</li> <li>Excellent administrative and communication skills.</li> <li>Ability to handle multiple tasks, work under pressure, and maintain confidentiality.</li> <li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).</li> <li>A proactive, organized, and detail-oriented mindset.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p><h4>About the role</h4> <p>As an MPM intern, you will support the Medical Provider Management (MPM) department in strengthening our provider network across Bahrain and the region.</p> <p>This role will give you real exposure to healthcare operations, data management, and provider relations within a global organization.</p> <h4>What you do</h4> <ul> <li>Conduct gap analysis for the medical provider network.</li> <li>Manage empanelment requests from medical providers — from registration to contract preparation.</li> <li>Support provider database maintenance and ensure data accuracy.</li> <li>Assist in providing negotiations and coordination with internal departments.</li> <li>Prepare and maintain contract documentation and related records.</li> <li>Participate in network list preparation, compliance tracking, and performance monitoring.</li> <li>Collaborate with regional and global teams on special projects.</li> <li>Contribute to provider training, complaint management, and record keeping.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only</li> <li>Fresh university graduate</li> <li>No working experience</li> <li>A bachelor’s degree in healthcare administration, business administration, or a related field.</li> <li>Understanding of healthcare industry regulations and standards.</li> <li>Excellent administrative and communication skills.</li> <li>Ability to handle multiple tasks, work under pressure, and maintain confidentiality.</li> <li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).</li> <li>A proactive, organized, and detail-oriented mindset.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a professional and guest-focused Receptionist to join our Front Office team. Key Responsibilities Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience. Handle check-in, check-out, room reservations, and guest inquiries efficiently. Process payments and maintain accurate guest records. Respond promptly to guest requests and coordinate with other departments to ensure exceptional service. Handle telephone calls, emails, and guest correspondence professionally. Maintain Front Office standards in line with Sofitel and Accor brand expectations. Ensure confidentiality of guest information and compliance with hotel procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English.</li><li>Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p></p></section>

<p>The TTT Assistant Manager is an execution-focused, client-facing role responsible for delivering day-to-day work products across Corporate Tax, Indirect Tax, Accounting Compliance &amp; Reporting, eInvoicing, and AI-enabled tax use cases. The role works closely with client Tax/Finance/Technology stakeholders to translate requirements into practical solutions building data pipelines, reconciliations, dashboards, test packs, and implementation documentation that enable measurable compliance and reporting outcomes.<br>The Assistant Manager operates as a key engine room contributor on engagements owning discrete modules/tasks end-to-end (under Manager/Senior Manager direction) and ensuring delivery is accurate, well-documented, and client-ready.</p><p>A. Tax &amp; compliance delivery outcomes (Corporate Tax / Accounting Compliance &amp; Reporting)<br>Produces accurate, traceable outputs that support tax and accounting compliance reporting (datasets, reconciliations, exception logs, reporting packs) with minimal rework.<br>Demonstrates consistent delivery hygiene: clear documentation, repeatable logic, and evidence-ready outputs.<br>B. Indirect Tax &amp; eInvoicing outcomes<br>Supports indirect tax reporting improvements through data readiness activities, validations, and exception handling routines.<br>Where in scope, supports eInvoicing delivery by preparing/validating data, assisting with requirements and testing, and validating reporting outputs (including data-driven VAT reporting frameworks).<br>C. Analytics outcomes (tools-driven execution)<br>Builds and maintains repeatable analytics workflows using tools such as Alteryx, produces dashboards using Tableau, and performs validations using SQL to support reconciliations and reporting confidence.<br>D. AI outcomes (practical support + validation)<br>Supports AI/GenAI-enabled use cases by preparing structured inputs, documenting requirements, validating outputs against acceptance criteria, and supporting user adoption activities.<br>E. Client experience outcomes<br>Earns client trust through responsiveness, clarity, and structured execution; contributes to workshops with well-prepared materials, crisp analysis, and clear next steps.</p><p>A. Client collaboration and co-creation (mandatory)<br>Partners with client users to clarify requirements, validate scenarios, and iterate quickly on solutions and outputs.<br>B. Ownership and accountability<br>Owns assigned deliverables end-to-end (data prep, dashboard build, test packs, documentation) and drives closure through disciplined follow-up and dependency management.<br>C. Quality and precision<br>Demonstrates strong attention to detail; proactively checks data quality, logic integrity, and documentation completeness before submitting outputs.<br>D. Learning agility<br>Learns new client systems, datasets, and reporting requirements quickly; applies feedback to improve execution quality.<br>E. Professional integrity &amp; secure delivery (mandatory)<br>Handles client data securely and maintains confidentiality; follows engagement documentation and quality standards.<br>F. Mobility (mandatory)<br>Willingness to travel across MENA (and occasionally beyond) based on engagement needs.</p><p>A. Tax and compliance functional capability (execution depth)<br>Working understanding of tax and compliance process flows and the data required to produce reporting outputs across Corporate Tax, Indirect Tax, and accounting-related compliance reporting.<br>B. Data, analytics &amp; validation (tools capability required)<br>Hands-on capability in SQL (extract/validate data, joins/aggregations, reconciliation support).<br>Hands-on proficiency in Alteryx for data preparation/workflows and Tableau for dashboarding/insights (or equivalent tools used on engagements).<br>Ability to execute data quality checks, reconciliations, and exception monitoring rules; ability to explain results clearly to client stakeholders.<br>C. eInvoicing &amp; digital indirect tax reporting (preferred but valuable)<br>Understanding of eInvoicing implementation components (data fields, process impacts, integration touchpoints) and ability to support VAT reporting frameworks through validation and testing support.<br>D. AI/GenAI delivery support (required awareness)<br>Ability to support AI/GenAI initiatives by preparing validation datasets, documenting acceptance criteria, testing output quality, and supporting adoption activities.<br>E. Solution design &amp; SDLC execution (required at task/module level)<br>Ability to produce high-quality delivery artifacts: user stories/requirements notes, data mapping sheets, process flows, test scenarios, defect logs, and release readiness checklists.<br>Familiarity with basic software delivery lifecycle concepts (build/test/release), and ability to collaborate effectively with developers/technical teams on requirements and testing.<br>F. Change enablement (execution support)<br>Ability to support adoption by creating user guides, training materials, and handover documentation; captures user feedback and incorporates improvements.</p><p>A. Requirements support and solution development (client collaboration)<br>Support requirements gathering through workshops and working sessions; document requirements, scenarios, and acceptance criteria.<br>Translate requirements into structured artifacts (data mappings, business rules, process steps) and validate with client stakeholders.<br>B. Data preparation, validation and reconciliation (hands-on delivery)<br>Extract and validate data using SQL; perform reconciliations, investigate variances, and document findings clearly.<br>Build repeatable workflows using Alteryx (or equivalent) to clean, transform, and standardize datasets for reporting/analytics.<br>C. Dashboarding and reporting insights (hands-on delivery)<br>Develop dashboards and analytics outputs using Tableau (or equivalent), ensuring metrics are defined correctly, visuals are clear, and outputs are refreshable and repeatable.<br>D. eInvoicing and VAT reporting support (where applicable)<br>Support eInvoicing activities: data readiness, validation of mandatory fields, testing support, and reporting output checks (including data-driven VAT reporting frameworks where in scope).<br>E. Testing and implementation support (build-test-deploy)<br>Prepare SIT/UAT assets: test scenarios, test scripts, test data, execution trackers, defect logs, and retest evidence.<br>Support deployment readiness through checklists, user readiness inputs, and hypercare issue triage.<br>F. AI/GenAI use case support<br>Support AI/GenAI solutions by documenting requirements, preparing validation datasets, validating outputs, and supporting adoption readiness activities.<br>G. Delivery governance and reporting (mandatory)<br>Maintain task/workplan updates; provide RAID inputs; highlight dependencies early; escalate risks/issues promptly.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Typically 7+ years experience in tax technology delivery, tax/compliance reporting transformation, data &amp; analytics delivery, or consulting/industry roles involving tax data and reporting.<br>Hands-on capability with SQL and at least one analytics workflow and dashboarding tool preferably Alteryx and Tableau to deliver reconciliations, dashboards, and reporting outputs.<br>Demonstrated ability to support testing cycles (SIT/UAT), manage defects, and produce clear documentation for software-enabled solutions.<br>Experience supporting eInvoicing and VAT digital reporting initiatives, including data-driven VAT reporting frameworks.<br>Exposure to AI/GenAI-enabled delivery support activities (validation, adoption support, controls through human oversight).<br>Relevant credentials aligned to role focus (tax/accounting qualification, data/analytics certifications, agile/testing credentials) (recommendation).</p>

<p><h4>Company description</h4> <p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as <strong>The Palace of the Secret Garden.</strong> With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p> <h4>Job description</h4> <p>Oversee the daily operations of the Spa, Fitness Center, and all Recreation facilities, ensuring smooth and efficient service delivery.<br> Lead, motivate, and manage the Spa and Recreation team, including recruitment, training, scheduling, and performance evaluations.<br> Prepare and manage the departmental budget, monitor financial performance, and implement strategies to achieve revenue and profit targets.<br> Drive revenue through upselling treatments, retail products, fitness memberships, and exclusive leisure packages.<br> Develop and implement creative, culturally inspired recreational programs and wellness activities to enhance guest experience.<br> Ensure all health, safety, hygiene, and pool supervision protocols are strictly followed and compliant with local regulations.<br> Handle guest inquiries, requests, and complaints promptly and professionally, ensuring complete guest satisfaction.<br> Coordinate with Raffles Butlers, Engineering, Food & Beverage, and other departments to ensure seamless guest journeys.<br> Manage inventory, supplies, and equipment maintenance for all Spa and Recreation areas.<br> Maintain operational logs, prepare reports, and ensure all departmental records are accurately documented.<br> Ensure all Spa and Recreation services, facilities, and team interactions consistently meet Forbes 5-star service behaviors and LQA operational standards.</p> <h4>Qualifications</h4> <p><strong>Experience:</strong></p> <ul> <li>Minimum 5+ years of progressive experience in Spa, Recreation, or Leisure operations within a luxury hotel or resort environment.</li> <li>At least 2-3 years in a supervisory or assistant managerial role.</li> <li>Proven experience in a 5-star luxury property is mandatory.</li> </ul> <h4>Additional information</h4> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Assisting in Management of Restaurant Team</strong></p> <p>Handles employee questions and concerns.</p> <p>Monitors employees to ensure performance expectations are met.</p> <p>Provides feedback to employees based on observation of service behaviors.</p> <p>Assists in supervising daily shift operations.</p> <p>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</p> <p>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p> <p><strong>Conducting Day-to-Day Restaurant Operations</strong></p> <p>Ensures all employees have proper supplies, equipment and uniforms.</p> <p>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</p> <p>Ensures compliance with all restaurant policies, standards and procedures.</p> <p>Monitors alcohol beverage service in compliance with local laws.</p> <p>Manages to achieve or exceed budgeted goals.</p> <p>Performs all duties of restaurant employees and related departments as necessary.</p> <p>Opens and closes restaurant shifts.</p> <p><strong>Providing Exceptional Customer Service</strong></p> <p>Interacts with guests to obtain feedback on product quality and service levels.</p> <p>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p>Encourages employees to provide excellent customer service within guidelines.</p> <p>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</p> <p>Strives to improve service performance.</p> <p>Sets a positive example for guest relations.</p> <p>Assists in the review of comment cards and guest satisfaction results with employees.</p> <p>Meets and greets guests.</p> <p><strong>Conducting Human Resource Activities</strong></p> <p>Supervises on-going training initiatives.</p> <p>Uses all available on the job training tools for employees.</p> <p>Communicates performance expectations in accordance with job descriptions for each position.</p> <p>Coaches and counsels employees regarding performance on an on-going basis.</p> <p><strong>Additional Responsibilities</strong></p> <p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p>Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p>Assists servers and hosts on the floor during meal periods and high demand times.</p> <p>Recognizes good quality products and presentations.</p> <p>Supervises daily shift operations in absence of Restaurant Manager.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>

<p>We're hiring for our prestigious client in Bahrain Group General Manager Location: Bahrain Reports to: Board of Directors Industry Focus: Real Estate, Travel &amp; Tours, FMCG Position Overview We are seeking an experienced and visionary Group General Manager to lead a diversified holding company with business interests spanning Real Estate development &amp; portfolio management, Travel &amp; Tourism services, and FMCG distribution &amp; retail operations. The GM will be responsible for shaping strategy, driving sustainable growth, and ensuring operational excellence across all subsidiaries, while building long-term value for shareholders. Key Responsibilities Strategic Leadership Develop and execute a unified group strategy that aligns Real Estate, Travel &amp; Tours, and FMCG divisions with the companys overall vision. Identify opportunities for cross-sector synergies, joint ventures, partnerships, and investments to expand market presence and profitability. Advise the Board on long-term growth, diversification, and capital allocation priorities. Operational &amp; Financial Management Oversee the performance of all business units, ensuring profitability, efficiency, and compliance with industry standards. Lead annual budgeting, forecasting, and financial reporting across subsidiaries. Implement robust governance, risk management, and cost-control frameworks to safeguard and enhance shareholder value. Business Development &amp; Growth Expand the real estate portfolio with profitable projects, maximizing yield and asset value. Grow the Travel &amp; Tours business by introducing innovative travel solutions, partnerships, and customer-centric offerings. Drive FMCG distribution and retail expansion, ensuring competitive positioning and strong brand visibility in the market. People &amp; Culture Lead, mentor, and develop senior management teams across each business sector. Foster a culture of accountability, innovation, and collaboration across the organization. Attract, retain, and inspire top talent to support business growth and operational excellence. Stakeholder Engagement Represent the company with key stakeholders, including government authorities, investors, financial institutions, and strategic partners. Build strong external relationships to enhance the company's brand reputation and market influence. Ensure clear, transparent, and timely communication with the Board of Directors.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record (minimum 15-20 years) in senior leadership roles, preferably as a General Manager, Managing Director, or equivalent, in diversified industries. Strong background in at least two of the following: Real Estate, Travel &amp; Tourism, FMCG. Demonstrated ability to lead multi-sector operations and manage complex P&amp;L structures. Experience in strategic planning, capital allocation, and investment management. Strong financial acumen with the ability to interpret and act on complex financial data. Excellent leadership, communication, and negotiation skills. Advanced degree (MBA, Finance, or related field) preferred. Key Competencies Strategic Vision &amp; Execution Business Development &amp; Market Expansion Financial &amp; Risk Management Leadership &amp; People Development Stakeholder &amp; Investor Relations Innovation &amp; Change Management</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is a leading regional developer of large-scale public-private partnership (PPP) projects across oil and gas, energy transition, water distribution, and social infrastructure, with a substantial portfolio of projects under management and a growing family of operating companies. Alongside its development business, the group runs an active investment platform backing high-potential, fast-growth technology companies. The group's headquarters is based in the Kingdom of Bahrain, supporting operations across the wider region. We are seeking a detail-oriented HR Administrator to support the human resources function at the group's headquarters in Bahrain. This is a hands-on HR support role focused on accurate record-keeping, lifecycle administration, and compliance. The successful candidate will be a dependable point of contact for employee HR matters, comfortable managing documentation and deadlines, and trusted to handle confidential information with discretion in a corporate head-office environment.</p><p>Key Responsibilities:</p><ul><li>Maintain accurate and up-to-date employee records and HR files, ensuring data integrity and strict confidentiality.</li><li>Support the full employee lifecycle, including onboarding, contract and offer letter preparation, confirmations, transfers, and offboarding documentation.</li><li>Coordinate visa, work permit, and residency processes through the relevant Bahrain authorities (LMRA, GOSI, and related bodies), working with PRO services as needed.</li><li>Assist with payroll preparation by collating and verifying attendance, leave, and related inputs for review.</li><li>Administer and track leave, attendance, and probation records, and respond to employee queries on HR policies and procedures.</li><li>Provide recruitment administration support, including scheduling interviews, candidate correspondence, and coordination with the talent acquisition team.</li><li>Prepare HR letters, certificates, and standard correspondence as required.</li><li>Support HR reporting by maintaining trackers and compiling data for periodic reviews.</li><li>Help ensure compliance with Bahrain Labour Law, GOSI requirements, and internal HR policies and procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Three to six years of HR administration experience, ideally within a corporate, infrastructure, energy, or holding-company environment.</li><li>Working knowledge of Bahrain Labour Law, LMRA and GOSI processes, and government documentation requirements.</li><li>Strong organizational skills with high attention to detail and the ability to manage competing deadlines.</li><li>A high level of discretion and professionalism when handling confidential information.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); experience with an HRIS is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English required; Arabic strongly preferred.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>What you will be doing:</strong></p> <ul> <li>Oversee the daily operations, ensuring exceptional service and guest satisfaction.</li> <li>Manage and train restaurant staff, fostering a positive and efficient work environment.</li> <li>Develop and implement innovative strategies to enhance the dining experience and increase revenue.</li> <li>Curate and maintain an extensive wine list, providing expert recommendations to guests.</li> <li>Ensure compliance with health and safety regulations and uphold the highest standards of cleanliness and presentation.</li> <li>Collaborate with the culinary team to create and update the menu, reflecting seasonal ingredients and trends.</li> <li>Monitor inventory levels and oversee purchasing to ensure the restaurant is well-stocked.</li> <li>Handle guest feedback and resolve any issues to maintain a high level of service.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Proven experience as an assistant restaurant manager, preferably in a fine dining or upscale restaurant environment.</li> <li>Exceptional leadership skills with a passion for hospitality and guest service.</li> <li>Strong communication and interpersonal skills, with the ability to engage with guests and staff.</li> <li>Knowledge of Greek cuisine and culture is a plus.</li> <li>Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.</li> <li>Flexibility to work evenings, weekends, and holidays as required.</li> </ul> <h4>Additional information</h4> <p><strong>Your team & working environment:</strong><br> Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>The Quality Control HEAD will lead and oversee the quality assurance processes in the</p><p>manufacturing of Aluminum Rods , Wires and Over head Conductors with a strong emphasis on</p><p>statistical analysis to ensure product quality. This role involves developing and implementing control</p><p>plans and procedures , conducting statistical analysis, and ensuring compliance with industry</p><p>standards and regulations. The QC HEAD will collaborate closely with production teams to identify</p><p>and resolve quality issues, ensuring that all products meet or exceed customer expectations. The</p><p>right candidate shall have excellent communication and listening skills, with strong observational,</p><p>analytical, and problem-solving skills. Ability to understand regulatory compliance and technical</p><p>requirement is a must.</p><br><p><strong>Key responsibilities:</strong></p><br><p><strong>Contract review</strong></p><p>a. Understanding the products technical and compliance requirements and validating</p><p>with manufacturing capabilities</p><br><p><strong>Inspection and Testing</strong></p><p>a. Oversee and conduct regular inspections and tests on raw materials, in-process</p><p>products, and finished goods.</p><p>b. Utilize various testing methods to ensure product specifications and quality</p><p>standards are met.</p><br><p><strong>Process Improvement</strong></p><p>a. Identify areas for improvement in manufacturing processes to enhance product</p><p>quality.</p><p>b. Implement corrective and preventive actions (CAPA) to resolve product quality</p><p>issues.</p><p>c. Lead root cause analysis investigations for quality issues.</p><p>d. Utilize statistical tools to monitor and improve product quality and manufacturing</p><p>processes.</p><br><p><strong>Documentation and Reporting</strong></p><p>a. Maintain detailed records of quality inspections, test results, and non-</p><p>conformances.</p><p>b. Prepare quality reports and present findings to senior management.</p><br><p><strong>Compliance and Audits</strong></p><p>a. Ensure all products comply with industry standards and regulations.</p><p>b. Prepare for and manage internal and external quality audits.</p><br><p><strong>Team Leadership</strong></p><p>a. Supervise and train quality control inspectors and technicians.</p><p>b. Foster a culture of continuous improvement and quality consciousness among the</p><p>staff.</p><br><p><strong>Customer relations</strong></p><p>a. Address customer complaints regarding product quality.</p><p>b. Work with the sales and customer service teams to meet customer quality</p><p>requirements and specifications.</p><br><p><strong>Qualifications:</strong></p><p><strong>Educational</strong></p><p>a. Bachelor’s degree in Engineering (Electrical /Mechanical), Metallurgy, Material</p><p>Science or of a related field.</p><p>b. Certification in Lean Six Sigma , SPC ,FMEA will be given additional merit.</p><br><p><strong>Experience</strong></p><p>a. Minimum 5 years work experience in quality control within a manufacturing industry</p><p>preferably in Aluminum rod /cable and conductor manufacturing</p><p>b. Conversant with the requirement of ISO Quality Management system and audit</p><p>procedures</p><p>c. Knowledge of different aluminum grades used in the industry and applicable</p><p>standards</p><p>d. Knowledge of testing requirements and Sizing Calculations related to over head</p><p>conductors.</p><p>e. General information related to Power transmission & Distribution conductor</p><p>installation methods and standards applicable.</p><br><p><strong>Language/software skills</strong></p><p>a. Good communication and presentation skills in English.</p><p>b. Proficiency in the use of MS Office Applications and exposure to ERP system.</p><p>c. Working knowledge of PLS-CADD, SAG10 , ASPEN -etc will be preferred.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>

<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>Sofitel Bahrain is looking for a motivated and customer-focused <strong>Gym Instructor</strong> to join our Wellness &amp; Recreation team. The ideal candidate will be passionate about fitness, committed to delivering exceptional guest experiences, and dedicated to promoting a safe and welcoming environment in our fitness facilities.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Welcome guests and provide a professional, friendly, and personalized fitness experience.</li> <li>Conduct gym orientations and demonstrate the safe use of fitness equipment.</li> <li>Design personalized fitness programs based on guests' goals and fitness levels.</li> <li>Monitor guests during workouts to ensure correct exercise techniques and safety.</li> <li>Maintain the cleanliness, organization, and presentation of the fitness center.</li> <li>Perform routine inspections of gym equipment and report any maintenance issues.</li> <li>Support wellness activities, fitness classes, and hotel events as required.</li> <li>Ensure compliance with health, safety, and emergency procedures.</li> <li>Promote the hotel's wellness facilities and services.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Diploma or certification in Fitness, Physical Education, Sports Science, or a related field.</li> <li>Valid Gym/Fitness Instructor or Personal Trainer certification.</li> <li>CPR and First Aid certification is preferred.</li> <li>Minimum 2 years of experience as a Gym Instructor or Personal Trainer, preferably in a luxury hotel, resort, or fitness club.</li> <li>Excellent communication and interpersonal skills.</li> <li>Positive attitude with a strong focus on guest service.</li> <li>Ability to work flexible shifts, including weekends and public holidays.</li> </ul> <br> <div>Additional Information</div> <br> <p> <strong>Your team and working environment:</strong> </p> <ul> <li> <strong>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa</strong> is a 5-star luxury resort featuring <strong>262 elegantly appointed rooms and suites, plus 4 water villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts <strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature <em>Yamaz</em> Greek restaurant, <em>Fiamma</em> Italian, and <em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent <strong>Al Nakheel Grand Ballroom</strong> (divisible into 3 sections), <strong>Al Nasreya Hall</strong>, <strong>5 dedicated meeting rooms</strong>, and the exclusive, private <em>Sofi Island</em> for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned <strong>Thalassa Sea &amp; Spa, </strong>reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.<br> https://careers.accor.com/ </li> </ul> <p> <strong>Our commitment to Diversity &amp; Inclusion:</strong> </p> <ul> <li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li> </ul> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section>

<p>The Student Marketeer supports the Field Marketing team in building the local face of the brand in their field in the most relevant way in line with the national strategies and priorities. They work with the Field Marketing Specialist to build strong local networks, including opinion-leaders and key influencers and establishing relationships with key stakeholders. They help to create and implement marketing initiatives in the four key pillars of the marketing mix (Consumer Collecting, Sports, Culture and Communications), working closely with sales teams to ensure perfect distribution and product availability. Their main objective is to integrate the product into the consumer lifestyle through the planning and execution of marketing activities, sales initiatives and projects. RESPONSIBILITIES Areas that play to your strengths All the responsibilities we'll trust you with: Expand all Brand Representation &amp; Ambassadorship Represents the brand in their environment by living and breathing the brand personality traits and company values. Ensures a positive and credible brand image is delivered amongst consumers by continually activating creative, innovative and daring initiatives, including social tactics and moment-based hacks which are locally relevant. Creates, maintains and grows the strongest brand that consumers are passionate about and can relate to. Local Network &amp; Stakeholder Relations Spots trends and identifies opportunities to integrate the brand by conducting market and campus research. Establishes and maintains relationships with stakeholders and individuals, including key opinion leaders on and off campus, to keep the brand desirable. Continually seeks opportunities to develop the brand profile, image and credibility on and off campus. Sales &amp; Marketing Execution Develops and executes targeted sales and marketing plans to meet the needs of consumers in their field. Collaborates with Sales to maximize sales and distribution, in the bull's eye, bull ring and beyond. Contributes to the consumer life - a lifestyle choice to be continued post interaction stage. Innovation &amp; Project Management Maintains a dynamic mix of projects, activities and event involvement, always with social and digital media at the heart of what we do. Drives the entrepreneurial, innovative and creative implementation of the brand marketing mix. Reporting &amp; Execution Excellence Completes the communication and reporting tasks associated with the Student Marketeer role in a timely manner and with accuracy. Achieves set goals and meets all deadlines. Delivers executional excellence and shows love for the details in all areas of their role.</p><p><strong>Desired Candidate Profile</strong></p><p><b>EXPERIENCE </b>Your areas of knowledge and expertise that matter most for this role: A strategic thinker who takes initiative and ownership and "makes things happen". Leadership, motivation and team skills, solution oriented. Strong written and verbal communication, project management skills, and familiar with Microsoft Office. Understanding of the core scenes in the region and strong networking skills. Excellent communication skills, including presenting. Passionate and energetic personality, Friendly, open-minded and approachable, Professional and autonomous. 1st, 2nd, or 3rd year university student Fluency in English (verbal &amp; written),</p>

<p>Main Purpose of Job: The Insurance Operations Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards. The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><p>Key Responsibilities:</p><ol><li>Quotation and Placement Management Receive and review all lead submissions and closed deals from telesales and verify completeness of required information. Obtain quotations from approved insurers according to underwriting guidelines and client requirements. Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer. Negotiate terms, premiums, and special conditions with insurers to secure optimal cover. Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li><li>Policy Administration and Documentation Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system. Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients. Coordinate with insurers for any discrepancies, corrections, or reissuance. Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc). Support compliance with PDPL, CBB, and company data handling procedures.</li><li>Renewal Management Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry. Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness. Coordinate with telesales or relationship managers to finalize renewal placements. Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li><li>Insurer and Product Relations Maintain strong working relationships with insurer underwriting and operations teams. Track insurer response times, turnaround quality, and maintain placement performance metrics. Support product development and new insurer onboarding by providing market feedback. Stay updated on insurer product offerings, coverage updates, and special promotions.</li><li>Operational Excellence and Compliance Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements. Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance. Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows. Participate in training and continuous improvement programs.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Educational, Skills and Experience:</h2><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor s Degree (Insurance, Business, or related field preferred).</li><li>2 4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul>