وظائف مندوب علاقات عامه - المنامة البحرين
١٥٩ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>The Expeditor is responsible for monitoring and expediting purchase orders to ensure the timely delivery of materials, equipment, spare parts, and services required for the organization's operations. The role acts as a key liaison between suppliers, procurement, logistics, and internal departments to prevent delays and ensure continuity of operations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchase Order Expediting</strong></p><ul><li><p>Monitor the status of purchase orders from issuance through final delivery.</p></li><li><p>Follow up regularly with suppliers to ensure materials and services are delivered according to agreed schedules.</p></li><li><p>Identify potential delivery delays and proactively coordinate corrective actions.</p></li><li><p>Maintain accurate records of order status and expected delivery dates.</p></li></ul><p><strong>Supplier Coordination</strong></p><ul><li><p>Communicate with suppliers regarding production status, shipment schedules, and delivery commitments.</p></li><li><p>Obtain and review supplier progress updates and shipping documents.</p></li><li><p>Escalate critical delays or supplier performance issues to Procurement Management.</p></li><li><p>Support supplier performance evaluations related to delivery reliability.</p></li></ul><p><strong>Internal Coordination</strong></p><ul><li><p>Coordinate with Procurement, Stores, Logistics, Maintenance, Production, and Engineering departments regarding material requirements and delivery priorities.</p></li><li><p>Provide regular updates on critical and outstanding orders.</p></li><li><p>Assist in prioritizing urgent orders and expediting emergency purchases.</p></li></ul><p><strong>Logistics & Shipment Follow-Up</strong></p><ul><li><p>Coordinate with suppliers and logistics providers to track shipments.</p></li><li><p>Ensure shipping documentation is complete and submitted on time.</p></li><li><p>Monitor customs clearance and transportation status where applicable.</p></li><li><p>Assist in resolving shipping and delivery-related issues.</p></li></ul><p><strong>Reporting & Documentation</strong></p><ul><li><p>Prepare expediting reports and order status updates.</p></li><li><p>Maintain procurement tracking logs and delivery schedules.</p></li><li><p>Ensure accurate documentation of supplier communications and follow-up actions.</p></li><li><p>Support audit requirements by maintaining complete procurement records.</p></li></ul><p><strong>Continuous Improvement</strong></p><ul><li><p>Identify recurring delivery challenges and recommend process improvements.</p></li><li><p>Support initiatives aimed at improving supplier delivery performance and procurement efficiency.</p></li><li><p>Contribute to procurement KPI monitoring and reporting.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Procurement, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>2–5 years of experience in procurement, purchasing, logistics, supply chain, or expediting functions.</p></li><li><p>Experience in manufacturing, industrial, engineering, or cable manufacturing environments is preferred.</p></li><li><p>Experience with ERP systems such as Oracle, SAP, or Oracle Fusion is an advantage.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Knowledge of procurement and supply chain processes.</p></li><li><p>Strong follow-up and coordination skills.</p></li><li><p>Experience with ERP procurement systems.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li><li><p>Understanding of logistics, shipping, and supplier management processes.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Planning & Organization</p></li><li><p>Attention to Detail</p></li><li><p>Communication Skills</p></li><li><p>Time Management</p></li><li><p>Problem Solving</p></li><li><p>Negotiation & Coordination Skills</p></li><li><p>Analytical Thinking</p></li><li><p>Teamwork</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>On-Time Delivery Rate</p></li><li><p>Purchase Order Follow-Up Effectiveness</p></li><li><p>Reduction in Delivery Delays</p></li><li><p>Critical Order Fulfillment Rate</p></li><li><p>Supplier Delivery Performance</p></li><li><p>Accuracy of Expediting Reports</p></li><li><p>Procurement Cycle Time Support</p></li><li><p>Resolution Time for Delivery Issues</p></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Experience in manufacturing or industrial procurement environments.</p></li><li><p>Strong coordination and supplier relationship management skills.</p></li><li><p>Ability to manage multiple purchase orders and priorities simultaneously.</p></li><li><p>Familiarity with international sourcing, shipping, and logistics processes.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Identify and acquire new restaurant partners through cold calls, field visits, and networking. Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets. Present Talabat s value proposition, negotiate contracts, and close partnership agreements. Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings. Encourage clients/ restaurants to upload pictures of their menu on Talabat. Implement promotions, coupons, and vouchers to boost and generate sales growth. Collect market intelligence and competitor activity to refine sales strategies. Maintain accurate records of all sales activities and client interactions using CRM tools. Provide feedback from partners to help improve our platform and services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>1-3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English & Arabic.</li><li>A valid driving license is must.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Operator (Dry bulk) Execution of chartering contracts, which include voyage/TC contracts. Ensuring that the voyages are performed in compliance with the relevant contracts with due consideration to the commercial strategy. To be responsible for maximizing profit for each voyage. Responsible for following up on post fixture activities and day-to-day execution Monitoring of vessel movements for executing of activities including bunker planning, appointment & coordination with agents and obtaining necessary documentations. Responsible for the preparation, negotiation, and finalization of laytime calculations. To always think out of the box to maximize Dispatch and minimize the demurrage. Handling of voyage accounts for the ships including hire payments, freight payments, SOA and settlement of final voyage account with ship owner. Appointing agents, negotiating proforma D/A and reviewing/settling the final D/A documents. Coordinating with the Legal and Insurance team to minimize risk and exposure. Ensuring that disputes and claims are settled in a timely and efficient manner. Coordinating with account and commercial department on payments, BL collection, tallying of financial statement and following up of outstanding account with relevant parties. Liaise with various parties like ship master, ship brokers, bunker trader, port agents, marine surveyor and other service providers on day-to-day operation matters to ensure all voyages are running smoothly. Ensure compliance to relevant maritime laws, industry standards and insurance matters where appropriate. Working as operations PIC to update vessels ocean and port schedules, solution providing to minimize delays / optimize smooth voyage performance. Monitor vessel performance, analyze date and give regular feedback to Management. Review the stowage plans prepared by the master, study vessel s description and end up with conclusions to maximize cargo intake. Drawing and finalizing charter parties. To assist the chartering and operation manager as required. Any other duties that might be assigned by the management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors' Degree from a recognized university. Min two years of experience in dry bulk shipping industry with exposure to CP Terms negotiation and Laytime (Dry Bulk), as well as Bills of Lading and other shipping documentation. Self-motivated and enthusiastic with strong analytical and calculation skills. Self-driven with strong willingness to learn, result oriented, with a positive outlook, and imagination to bring new ideas and solutions to the table. Fast learner and able to work under pressure. Has integrity when dealing with confidential matters. Ability to negotiate with our business partners. An ability to develop relationships with dry bulk counter parties, including owners, charterers, operators, charterers and brokers. Team player with strong work ethics and excellent communication & organizational skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To provide support to Manager - Health, Safety, & Environment by assisting in daily office needs and managing the general administrative activities. KEY ACCOUNTABILITIES Coordinate office activities and operations to secure efficiency and compliance to company policies. To liaise with BAC to handle requests and queries from managers and other employees. To support budgeting and bookkeeping procedures. To create and/or update records and databases with personnel, finance and other data. To submit timely reports and prepare presentations/proposals as assigned. Initiate/follow up on work orders as request for various office needs. Write and distribute emails, correspondence memos, letters, faxes, and forms. Assist in updating organization charts and contact list, and emergency contact card. Assist with new employees on boarding and ensure arrangements for computer equipment set up and request appropriate access. Coordinate payroll and assist employees with time reporting. Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>QUALIFICATIONS, EXPERIENCE & SKILLS</b></p><p>Education / Qualifications</p><ul><li>Bachelor's degree in marketing or business administration</li></ul><p>Experience</p><ul><li>1-2 Years of working experience</li></ul><p>Job Specific Skills:</p><ul><li>Excellent command of the Arabic and English language</li><li>Excellent knowledge of MS Office and other software</li><li>Organized</li><li>Good at multi-tasking</li><li>Good attention to detail</li></ul><b>About Application Process</b><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chief Accountant – Accounts Payable is responsible for managing and overseeing the Accounts Payable function to ensure accurate, timely, and compliant processing of supplier invoices, payments, reconciliations, and financial reporting. The role supervises the Accounts Payable team, maintains strong internal controls, and ensures compliance with company policies, accounting standards, and regulatory requirements.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Payable Management</strong></p><ul><li><p>Oversee the end-to-end Accounts Payable process, including invoice verification, approval workflows, payment processing, and vendor reconciliations.</p></li><li><p>Ensure supplier invoices are processed accurately and within agreed timelines.</p></li><li><p>Review and approve payment vouchers, supplier payments, and accounting entries.</p></li><li><p>Monitor outstanding liabilities and ensure timely settlement of supplier obligations.</p></li><li><p>Manage month-end and year-end Accounts Payable closing activities.</p></li></ul><p><strong>Financial Control & Compliance</strong></p><ul><li><p>Ensure compliance with company policies, accounting standards, and internal control procedures.</p></li><li><p>Review AP transactions to ensure correct account coding and cost allocation.</p></li><li><p>Monitor and strengthen controls related to vendor payments and expense management.</p></li><li><p>Support internal and external audit requirements and address audit observations.</p></li></ul><p><strong>Vendor Management</strong></p><ul><li><p>Maintain positive relationships with suppliers and resolve payment-related issues.</p></li><li><p>Review and reconcile supplier statements regularly.</p></li><li><p>Coordinate with Procurement and other departments to resolve invoice discrepancies and contractual matters.</p></li><li><p>Monitor supplier account balances and aging reports.</p></li></ul><p><strong>Reporting & Analysis</strong></p><ul><li><p>Prepare Accounts Payable reports, accrual schedules, and liability analyses.</p></li><li><p>Support monthly financial reporting and balance sheet reconciliations.</p></li><li><p>Analyze payment trends and recommend improvements to optimize cash flow management.</p></li><li><p>Assist management with financial data and reporting requirements.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Supervise and guide Accounts Payable Accountants and Finance Assistants.</p></li><li><p>Allocate workloads and monitor team performance.</p></li><li><p>Provide coaching and support to ensure continuous development of team members.</p></li><li><p>Ensure compliance with departmental procedures and service levels.</p></li></ul><p><strong>ERP & Process Improvement</strong></p><ul><li><p>Maintain accurate records within the ERP system.</p></li><li><p>Participate in system enhancements and process automation initiatives.</p></li><li><p>Identify opportunities to improve efficiency, accuracy, and internal controls within the AP function.</p></li><li><p>Support ERP upgrades, testing, and implementation projects.</p></li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li><p>Coordinate with Procurement, Stores, Treasury, and other departments to ensure smooth processing of invoices and payments.</p></li><li><p>Support Finance leadership in budgeting, forecasting, and financial planning activities when required.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Accounting, Finance, or a related field.</p></li><li><p>Professional qualification such as ACCA, CPA, CMA, CA, or equivalent is preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 8–12 years of accounting experience.</p></li><li><p>At least 4–5 years of experience in a senior Accounts Payable or Chief Accountant role.</p></li><li><p>Experience within manufacturing, industrial, or large corporate environments is highly preferred.</p></li><li><p>Experience working with ERP systems such as Oracle, SAP, or Oracle Fusion.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of Accounts Payable processes and financial controls.</p></li><li><p>Thorough understanding of IFRS and accounting principles.</p></li><li><p>Advanced Microsoft Excel skills.</p></li><li><p>Experience with ERP systems and financial reporting tools.</p></li><li><p>Strong reconciliation, analysis, and reporting capabilities.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Leadership & Team Management</p></li><li><p>Financial Analysis</p></li><li><p>Attention to Detail</p></li><li><p>Problem Solving</p></li><li><p>Communication Skills</p></li><li><p>Time Management</p></li><li><p>Stakeholder Management</p></li><li><p>Integrity & Confidentiality</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Timeliness of Supplier Payments</p></li><li><p>Invoice Processing Accuracy</p></li><li><p>Supplier Reconciliation Completion Rate</p></li><li><p>Month-End Closing Timeliness</p></li><li><p>Audit Compliance and Findings</p></li><li><p>Outstanding Payables Management</p></li><li><p>AP Process Efficiency</p></li><li><p>Vendor Satisfaction and Issue Resolution</p></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Experience in manufacturing or industrial companies.</p></li><li><p>Strong ERP experience (Oracle, SAP, Oracle Fusion).</p></li><li><p>Proven experience leading Accounts Payable operations and teams.</p></li><li><p>Strong understanding of internal controls, audits, and financial compliance.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the professional installation, removal & maintenance of automotive window tint films in accordance with company standards & customer requirements. Ensures high-quality workmanship, customer satisfaction, compliance with safety standards, & efficient use of materials.</p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements & recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p>Prepare vehicle windows by thoroughly cleaning glass surfaces and removing contaminants prior to film installation.</p><p>Install automotive window tint films on various vehicle types with precision and high-quality finishing.</p><p>Prepare vehicle glass surfaces by cleaning, measuring, cutting, and fitting films accurately.</p><p>Ensure tint applications are free from bubbles, creases, contamination, and other defects.</p><p>Perform tint removal and replacement when required.</p><p>Inspect completed installations to ensure compliance with company quality standards.</p><p>Conduct final quality checks before vehicle delivery.</p><p>Rectify installation defects and customer concerns promptly.</p><p>Maintain tools, equipment, and workstations in a clean and good working condition and report any malfunction or shortage to the Supervisor.</p><p>Ensure proper handling and storage of tint films and related materials.</p><p>Minimize material wastage and report damaged stock or equipment.</p><p>Maintain accurate inspection records, quality reports, and customer feedback documentation.</p><p>Collaborate with the sales team to address customer inquiries, provide estimates, and support business growth opportunities.</p><p>Estimate service & repair time to support efficient scheduling & meet timelines set by the Supervisor.</p><p>Report operational, procedural, workflow, or system issues to the Supervisor in a timely manner to enable effective corrective action.</p><p>Ensure full compliance with company policies, internal procedures, and EHSQ requirements.</p><p>Maintain a clean, organized workspace and ensure proper handling of materials.</p><p>Contribute to improving installation protocols to reduce waste and increase precision.</p><p>Knowledge of approved and established procedures for conducting service and repairs.</p><p>Report to the Supervisor any difficulties or additional job required during work.</p><p>Communicate professionally with customers regarding tinting options, maintenance instructions, and aftercare requirements.</p><p>Support customer satisfaction by delivering quality workmanship & timely completion of jobs.</p><p>Ensure that our customers receive the highest level of customer service at all times.</p><p>Handle customer vehicles and property with extreme care to prevent damage at all times.</p><p>Coordinate with workshop staff, service advisors, and supervisors to ensure efficient workflow.</p><p>Assist colleagues in related vehicle enhancement services when required.</p><p>Shall be knowledgeable of A.A. Bin Hindi Internal procedures and policies.</p><p>Perform other duties and responsibilities as agreed upon by the Division Head & Job holder.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements & recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: Less than 1 year related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>As a Tapster you will:</p><ul><li>Provide quality customer care to inbound calls, chat and emails</li><li>Accurately categorize the reason for the customer call/chat</li><li>Raise support tickets with complete information to enable tracking and resolution of customer requests</li><li>Investigate and resolve customer complaints then close support tickets</li><li>Maintain a database of customer information</li><li>Escalate inquiries to the appropriate team</li><li>Assist customers with registration or account creation</li><li>Pass customer feedback onto the product or sales team to improve the organisation s offerings</li><li>Respond promptly to customer inquiries</li><li>Maintain a positive, empathetic, and professional attitude</li><li>Capture customer satisfaction at the end of every interaction.</li><li>Stay updated on emails and be updated and familiar with all supporting documents on the knowledge base</li><li>Contribute positively towards the achievement of performance targets in all aspects of the team s activities</li><li>Proactively provide solutions or improvements to Tap management that deliver improved complaints management processes for Tap Customers and where possible reduce the volume of complaints</li><li>Support a good team and working environment by assisting fellow employees and participating constructively in team objectives.</li><li>Work on a shift basis. (remote outside of business hours)</li><li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree holder</li><li>Ability to establish credibility and internal relationships</li><li>Understanding of client/merchant/stakeholder care</li><li>Awareness of how your role supports the business</li><li>Enthusiasm for working in a growing fintech</li><li>Ability to work in a team and follow daily tasks</li><li>Skills and knowledge to actively participate in meetings</li><li>Ability to deliver work on time</li><li>Problem-solving and quick-thinking skills</li><li>Ability to organize information and ask relevant questions</li><li>Strong communication skills in English, with a preference for Arabic language ability</li></ul><p>Are you ready to shape the future of payments in MENA?</p><p></p></section>
<p>The designee shall be qualified to maintain, modify, and repair electrical power generating and control systems, automatic transfer switches, heating, ventilation, air conditioning and refrigeration (HVAC) systems, and associated equipment. Performs scheduled periodic maintenance on systems and components, and adjusts systems to maintain proper voltage, refrigerant levels, current, frequency, and synchronization. Identifies, repairs, and records malfunctions by removing, repairing, and or replacing defective components. The designee shall maintain systems such as, but not limited to Cummins generator series' DGDK, DSGAB, DGBB, C15D6, C35D6 125D6D, MEPP series 1050, 1070A, PP- 3106A and utilize Cummins Inpower software for diagnostics. This designee shall be qualified to work from blueprints, drawings, and operating a variety of electrician s hand tools and testing instruments. Support various generator/HVAC systems identified in Table 4.5.1 C2 Systems and Associated Support Equipment; Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support equipment; Table 4.5.4 C2 Air Control Squadron O&M Support, Table 4.5.5 Regional Maintenance Center O&M and Support Equipment. Units range from 15kW to 250kW power generation and 1 - 5 ton HVAC split and roof top configurations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Universal 608 HVAC certification.</li><li>High School diploma or GED. Formal training on power generating equipment and associated equipment such as: military technical training school, vocational college, and/or a four (4) year apprentice program with experience in electrical power production maintenance and repair.</li><li>Willingness to perform other duties outside the HVAC trade.</li><li>Computer knowledge to navigate online training, time keeping and email.</li><li>Four (4) years of practical experience with equipment the technician will maintain. Six (6) months of Cummins Commercial, Advanced Medium Mobile Power Source (AMMPS) and InPower Software experience required.</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance. (Note: US Citizenship is required to obtain/maintain a Secret Clearance.)</li><li>Ability to lift of up 50 lbs.</li><li>Ability to do the following for sustained periods of time: stoop, bend, kneel, carry, reach, lift.</li><li>Ability to work in a fast paced, constantly changing environment</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li></ul>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills Required:</h4>
<ul>
<li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Knowledge of Private Equity fund structures and the fund administration industry</li>
<li>Understands regulatory requirements of Private Equity funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Excellent interpersonal and written communications skills</li>
<li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile and global team</li>
<li>The opportunity to innovate, bring discipline and really make a difference</li>
</ul>
<h4>Additional information:</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<h4>Disclaimer:</h4>
<p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training & Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health & Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: Less than 1 year related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing. Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it s an internal hire) and adhere to these established policies, procedure and controls Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc. Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc. Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV Responsible for Fund audits in relation to any TA related PBC requirements Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage. Possess good email etiquettes as the candidate will be communicating with the investors and clients Confident in communicating with investors and handle any situations that arise in line with Apex s policies Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity. Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes. Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through. Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Overall, 5-7 years of experience with a minimum of 3 years experience in Transfer Agency role</p><p></p></section>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Manama</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & Assurance | Associate</h4>
<p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li>
<li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li>
<li>Delivery of high-quality audits via a number of enablers like global audit imperatives, methodology, content, guidance, learning, and other tools.</li>
<li>Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements, and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting, auditing, or related field.</li>
<li>Relevant work experience (e.g., internships, summer positions, school jobs).</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li>
<li>Ability to prioritize tasks and work on multiple assignments.</li>
<li>Ability to work both independently and as part of a team with professionals at all levels.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.</p><p>We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir s implementation teams to support and strengthen the unique partnerships with Palantir's client s user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world s hardest problems.</p><p>This position is rotational and follows a 90/90 schedule.</p><p><strong>Core Responsibilities</strong></p><ul><li>Provide desk-side training to analysts</li><li>Train analysts/operators in a classroom setting</li><li>Ability to build initial dashboard products and assist users with building questions</li><li>Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues</li><li>Provide feedback to the Palantir engineering team about product</li><li>Proactively develop relationships with users at customer site and make suggestions to Palantir team on use cases to pursue</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience fusing intelligence capabilities in support of operations</li><li>Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration</li><li>Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus</li><li>Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner</li><li>Ability to work independently and as part of a team</li><li>Strong knowledge of Excel</li><li>Military/Special Operation/Law Enforcement experience is a plus</li><li>Willingness for 90 day deployments OCONUS (As required by U.S. Government contract)</li><li>U.S. citizenship (As required by U.S. Government contract)</li><li>TS/SCI clearance eligibility</li></ul><p></p></section>
<p><h4>At EY, we’re all in to shape your future with confidence.</h4>
<p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p>
<p>Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager with Wealth & Asset Management sector expertise to join the Bahrain Audit team to lead on complex audit engagements and support growth of the Audit business.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Partner and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<p>You'll actively establish, maintain and strengthen internal and external relationships and confirm that work delivered to clients is of a high quality. As part of this, you'll anticipate and identify risks and escalate issues, as appropriate. As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop through effectively supervising, coaching and mentoring. You will also contribute to people initiatives including recruiting, retaining and training Assurance professionals and contribute to the maintenance of an educational program to continually develop personal skills of staff.</p>
<h4>Skills and attributes for success</h4>
<p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Strong academic record, including a degree and accounting qualification, such as ACCA, CA or CPA</li>
<li>Should have external audit experience in Wealth & Asset Management sector (mandatory requirement)</li>
<li>10 years of professional experience in external audit</li>
<li>Thorough knowledge of current auditing techniques and experience managing teams</li>
<li>Experience with a Big 4 accounting firm</li>
<li>Experience of risk-based audit process</li>
<li>Project management experience</li>
<li>Understanding of currently applicable and upcoming IFRS</li>
<li>Knowledge of use of audit tools and data analytic tools</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Fluent English communication skills</li>
<li>Effective presentation skills</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<p>EY | Building a better working world</p>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p></p><p></p>
<div><strong>OCC Specialist</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do. </em><strong>DHL Global Forwarding</strong> has an opening for a <strong>OCC Specialist </strong>in <strong>Bahrain. </strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this OCC Specialist position </strong></p> <ul> <li>Execute plans and processes to implement the OFR pricing strategy</li> <li>Respond to pricing enquiries in an efficient and competitive manner</li> <li>Ensure the timely monitoring and accurate updating of local tariffs</li> <li>Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed</li> <li>Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p>Bachelor’s Degree or equivalent experience/qualification</p> </td> </tr> <tr> <td> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 4 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br></em><br><font color="#ffffff">#LI-MEA</font></p><span data-teams="true"><em ></em></span>
<p><h4>The after sales support - policy administrator</h4>
<p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p>
<h4>What you do</h4>
<ul>
<li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li>
<li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li>
<li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li>
<li>Issues periodic or daily report on performance.</li>
<li>Meets further complex requirements, such as new enhancements.</li>
<li>Keeps accurate records on the various activities for internal and external review.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelors degree (medical background is a plus).</li>
<li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>