وظائف مدير مبيعات في البحرين

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bar manager, you’re not just overseeing all aspects of beverage operations across the hotel’s outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.</li> <li><strong>Ensure seamless beverage operations:</strong> Manage all beverage operations for designated banquets and outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction.</li> <li><strong>Drive revenue growth:</strong> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability.</li> <li><strong>Enhance guest satisfaction and service excellence:</strong> Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.</li> <li><strong>Lead a high-performing team:</strong> Supervise and support team members, recruit new talent, monitor development and performance, provide coaching, and foster a positive and productive work environment.</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Position objective<\/h4>\n<p><strong>The position is responsible for:<\/strong><br>\n- Increasing business revenues<br>\n- Developing, implementing, and maintaining standard operating procedures required as per retail standards across stores to drive the business and gain customer satisfaction<br>\n- Overseeing the recruiting, hiring, and training needs of the store, and efficient decision making to enhance the overall performance of the store<br>\n- Representing the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience<br>\n- Providing leadership and support to all the employees<\/p>\n\n<h4>Key responsibilities<\/h4>\n\n<h4>Sales and profitability<\/h4>\n<ul>\n<li>Achieve quantitative measures of performance in the following areas: units per transaction, average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage<\/li>\n<li>Set store sales targets to maximize sales and profitability<\/li>\n<li>Guide area managers and store managers to maximize productivity in stores through effective utilization of available resources<\/li>\n<li>Effective management of operational costs, including reduction in operational costs by automation<\/li>\n<li>Adhere to and enforce company SOP, policies, and procedures; loss prevention audit guidelines in all the stores. Also monitor measures to ensure compliance by all employees<\/li>\n<li>Oversee the implementation and execution of the visual merchandising guidelines to be followed at all stores at all times<\/li>\n<li>Recruit and train staff on sales techniques, customer service, teamwork, and other etiquettes as per company and brand requirements<\/li>\n<li>Evaluate employee performance annually and promote open lines of communication through coaching and motivation<\/li>\n<li>Interpret and make decisions on operations and visual standards based on store and client\u2019s needs<\/li>\n<\/ul>\n\n<h4>Employee development<\/h4>\n<ul>\n<li>Identify store training and development needs in conjunction with the brand general manager and training department<\/li>\n<li>Formulate a succession plan in conjunction with the brand general manager<\/li>\n<li>Set KPIs and KRAs for direct subordinates and conduct performance appraisal and feedback<\/li>\n<li>Participate in the selection and recruitment of operational staff when required<\/li>\n<li>Ensure technical and behavioral proficiency of staff through appropriate learning and development initiatives<\/li>\n<\/ul>\n\n<h4>Communication<\/h4>\n<ul>\n<li>Conduct regional sales and operations meetings on a regular basis<\/li>\n<li>Provide frequent feedback to area managers and store managers on their performance in relation to company performance<\/li>\n<li>Ensure brand participation in loyalty program \u2018Club Apparel\u2019<\/li>\n<li>Hold weekly meetings with GM and senior management to discuss business plan vs. achievements and improvement areas<\/li>\n<\/ul>\n\n<h4>Stock management<\/h4>\n<ul>\n<li>Monitor store inventory in consultation with brand general manager and brand managers<\/li>\n<li>Promote a proactive relationship between GM, area manager, brand manager, store manager, and buyers\/planners to maximize sales<\/li>\n<li>Monitor slow-moving and outdated stock in consultation with brand managers<\/li>\n<li>Ensure stock security measures are effectively managed by store managers<\/li>\n<\/ul>\n\n<h4>Store design and projects management<\/h4>\n<ul>\n<li>Participate in the design and layout process of new store projects<\/li>\n<li>Design a \"New Store Schedule\" prior to commencement of the design process<\/li>\n<li>Provide guidance to concept architect during the design and implementation process<\/li>\n<li>Conduct regular project update meetings with the projects team<\/li>\n<li>Provide guidance and support to territory during set-up and merchandising phases<\/li>\n<\/ul>\n\n<h4>Miscellaneous<\/h4>\n<ul>\n<li>Ensure enhanced brand visibility and provide inputs for marketing and brand awareness<\/li>\n<li>Handle legal responsibilities related to store management, store opening, and planning<\/li>\n<\/ul><\/p><p><\/p>

<p>In this role, you will ensure seamless daily operations, maintain strict quality and brand standards, drive profitability, and deliver an exceptional guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Whatsapp on PHONE_NUMBER for more updates</p>

<p>Role Details Are you an experienced Service Leader with a strong background in the automotive industry? This is an exciting opportunity to lead a state-of-the-art aftersales operation in Bahrain . You will be a hands-on leader who is happy to lead by example, working closely with your team to achieve strong results. Your attention to detail will be important in managing manufacturer KPIs, and your ability to support and develop your team will help improve performance across the department. The main priority is providing an excellent customer experience while maintaining strong KPI performance.</p><p>The Role</p><ul><li>Lead and develop a high-performing aftersales team within a modern facility</li><li>Drive performance against manufacturer KPIs and internal targets</li><li>Maintain a strong focus on customer satisfaction and service excellence</li><li>Implement continuous improvement initiatives across processes and people</li><li>Take a hands-on approach to leadership, supporting the team on the ground</li><li>Develop and maintain strong relationship with OEM</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in Aftersales or Service Management within a premium automotive dealership</li><li>Strong understanding of manufacturer KPIs and performance management</li><li>A detail-oriented approach with excellent organisational skills</li><li>Demonstrated leadership and coaching ability to develop high-performing teams</li><li>Excellent communication skills, both written and verbal, fluency in English is essential</li><li>Experience with premium automotive brands is required</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p> <p>In this role, you will be responsible for developing and executing integrated digital marketing initiatives that enhance the hotel’s positioning and reinforce its reputation within the luxury landscape. You will oversee all aspects of digital communication and content strategy, ensuring that every touchpoint reflects the brand’s standards while driving awareness, engagement, and commercial performance across all channels.</p> <h4>Duties and responsibilities</h4> <ul> <li>Develop and execute integrated digital marketing and communications plans on a monthly, quarterly, and annual basis, aligned with business objectives and commercial priorities</li> <li>Lead and manage all digital platforms, including website and landing pages, ensuring optimal performance, user experience, and brand consistency</li> <li>Execute integrated marketing initiatives across social media, SEO, PPC, and email marketing, ensuring alignment with overall strategy</li> <li>Plan and implement monthly content calendars for the hotel, spa, restaurants, and lounges, ensuring timely, relevant, and on-brand communication</li> <li>Produce high-quality photo and video content that supports brand storytelling and positioning across all digital channels</li> <li>Lead the creative direction of all photo and video shoots, ensuring consistency with brand identity, visual standards, and messaging</li> <li>Define and guide the visual identity, art direction, and storytelling framework across all communication platforms</li> <li>Develop creative concepts, mood boards, and storyboards to support campaigns and content development</li> <li>Design and develop marketing materials, including digital assets and promotional collateral, utilizing tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as video editing tools such as Adobe Premiere Pro, Final Cut Pro or similar</li> <li>Ensure consistency of visual identity and full adherence to Four Seasons brand standards across all touchpoints</li> <li>Ensure alignment between online storytelling and the on-property guest experience, maintaining a seamless and elevated brand journey</li> <li>Monitor, analyze, and report on digital performance across all platforms, including monthly, quarterly, and annual reporting</li> <li>Lead data-driven decision-making through analytics, insights, and benchmarking tools to continuously enhance marketing effectiveness</li> <li>Translate performance insights into clear, actionable strategies and ongoing campaign optimization</li> <li>Actively manage the hotel’s online presence and reputation, engaging with guests and communities across all digital platforms in a timely and professional manner</li> <li>Collaborate with internal departments including F&B, rooms, spa, and sales to support business initiatives and campaigns</li> <li>Maintain and update digital asset libraries, press materials, and online platforms</li> <li>Manage timelines, suppliers, and production processes for marketing and communication materials</li> <li>Act as a brand ambassador and ensure compliance with Four Seasons standards and values</li> </ul> <h4>Qualifications & skills</h4> <ul> <li>Bachelor’s degree in marketing, communications, or related field. Minimum of 4–6 years’ experience in digital marketing, or a related role, preferably within a luxury hospitality environment.</li> <li>Strong knowledge of digital marketing tools, analytics, SEO, and PPC. Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li> <li>Strong communication, creativity, and organizational skills, with the ability to manage multiple projects in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p> <p>In this role, you will be responsible for developing and executing integrated digital marketing initiatives that enhance the hotel’s positioning and reinforce its reputation within the luxury landscape. You will oversee all aspects of digital communication and content strategy, ensuring that every touchpoint reflects the brand’s standards while driving awareness, engagement, and commercial performance across all channels.</p> <h4>Duties and responsibilities</h4> <ul> <li>Develop and execute integrated digital marketing and communications plans on a monthly, quarterly, and annual basis, aligned with business objectives and commercial priorities</li> <li>Lead and manage all digital platforms, including website and landing pages, ensuring optimal performance, user experience, and brand consistency</li> <li>Execute integrated marketing initiatives across social media, SEO, PPC, and email marketing, ensuring alignment with overall strategy</li> <li>Plan and implement monthly content calendars for the hotel, spa, restaurants, and lounges, ensuring timely, relevant, and on-brand communication</li> <li>Produce high-quality photo and video content that supports brand storytelling and positioning across all digital channels</li> <li>Lead the creative direction of all photo and video shoots, ensuring consistency with brand identity, visual standards, and messaging</li> <li>Define and guide the visual identity, art direction, and storytelling framework across all communication platforms</li> <li>Develop creative concepts, mood boards, and storyboards to support campaigns and content development</li> <li>Design and develop marketing materials, including digital assets and promotional collateral, utilizing tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as video editing tools such as Adobe Premiere Pro, Final Cut Pro or similar</li> <li>Ensure consistency of visual identity and full adherence to Four Seasons brand standards across all touchpoints</li> <li>Ensure alignment between online storytelling and the on-property guest experience, maintaining a seamless and elevated brand journey</li> <li>Monitor, analyze, and report on digital performance across all platforms, including monthly, quarterly, and annual reporting</li> <li>Lead data-driven decision-making through analytics, insights, and benchmarking tools to continuously enhance marketing effectiveness</li> <li>Translate performance insights into clear, actionable strategies and ongoing campaign optimization</li> <li>Actively manage the hotel’s online presence and reputation, engaging with guests and communities across all digital platforms in a timely and professional manner</li> <li>Collaborate with internal departments including F&B, rooms, spa, and sales to support business initiatives and campaigns</li> <li>Maintain and update digital asset libraries, press materials, and online platforms</li> <li>Manage timelines, suppliers, and production processes for marketing and communication materials</li> <li>Act as a brand ambassador and ensure compliance with Four Seasons standards and values</li> </ul> <h4>Qualifications & skills</h4> <ul> <li>Bachelor’s degree in marketing, communications, or related field. Minimum of 4–6 years’ experience in digital marketing, or a related role, preferably within a luxury hospitality environment.</li> <li>Strong knowledge of digital marketing tools, analytics, SEO, and PPC. Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li> <li>Strong communication, creativity, and organizational skills, with the ability to manage multiple projects in a fast-paced environment.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing. Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it s an internal hire) and adhere to these established policies, procedure and controls Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc. Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc. Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV Responsible for Fund audits in relation to any TA related PBC requirements Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage. Possess good email etiquettes as the candidate will be communicating with the investors and clients Confident in communicating with investors and handle any situations that arise in line with Apex s policies Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity. Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes. Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through. Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Overall, 5-7 years of experience with a minimum of 3 years experience in Transfer Agency role</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><ul><li>Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.</li><li>Utilizes revenue management to maximize revenue generation based on data.</li><li>Ensures Guest or Member satisfaction at all times by ensuring that safety and service are always the spa's priority.</li></ul><br>Qualifications<br><br><ul><li>Minimum of five (5) years experience in spa management with comprehensive knowledge of Spa operations.</li><li>Excellent customer service skills, guest-focused with a passion for standards excellence.</li><li>Strong knowledge of Opera, Microsoft Office application and spa management.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration &amp; Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication &amp; Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly.</p><p>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.</p><p>Ensures that projects/department milestones/goals are met and within budget.</p><p>Organizing workflow and ensuring that associates understand their duties or delegated tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level.</li><li>Good working knowledge of MS Excel, Word, &amp; Powerpoint.</li><li>High Degree of professionalism with sound human resources management and business acumen capabilities.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>Duties and Responsibilities</b> </p> <ul> <li> <p>Develop and execute integrated digital marketing and communications plans on a monthly, quarterly, and annual basis, aligned with business objectives and commercial priorities</p> </li> <li> <p>Lead and manage all digital platforms, including website and landing pages, ensuring optimal performance, user experience, and brand consistency</p> </li> <li> <p>Execute integrated marketing initiatives across social media, SEO, PPC, and email marketing, ensuring alignment with overall strategy</p> </li> <li> <p>Plan and implement monthly content calendars for the Hotel, Spa, Restaurants, and Lounges, ensuring timely, relevant, and on-brand communication</p> </li> <li> <p>Produce high-quality photo and video content that supports brand storytelling and positioning across all digital channels</p> </li> <li> <p>Lead the creative direction of all photo and video shoots, ensuring consistency with brand identity, visual standards, and messaging</p> </li> <li> <p>Define and guide the visual identity, art direction, and storytelling framework across all communication platforms</p> </li> <li> <p>Develop creative concepts, mood boards, and storyboards to support campaigns and content development</p> </li> <li> <p>Design and develop marketing materials, including digital assets and promotional collateral, utilizing tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as video editing tools such as Adobe Premiere Pro, Final Cut Pro or similar</p> </li> <li> <p>Ensure consistency of visual identity and full adherence to Four Seasons brand standards across all touchpoints</p> </li> <li> <p>Ensure alignment between online storytelling and the on-property guest experience, maintaining a seamless and elevated brand journey</p> </li> <li> <p>Monitor, analyze, and report on digital performance across all platforms, including monthly, quarterly, and annual reporting</p> </li> <li> <p>Lead data-driven decision-making through analytics, insights, and benchmarking tools to continuously enhance marketing effectiveness</p> </li> <li> <p>Translate performance insights into clear, actionable strategies and ongoing campaign optimization</p> </li> <li> <p>Actively manage the hotel s online presence and reputation, engaging with guests and communities across all digital platforms in a timely and professional manner</p> </li> <li> <p>Collaborate with internal departments including F&amp;B, Rooms, Spa, and Sales to support business initiatives and campaigns</p> </li> <li> <p>Maintain and update digital asset libraries, press materials, and online platforms</p> </li> <li> <p>Manage timelines, suppliers, and production processes for marketing and communication materials</p> </li> <li> <p>Act as a brand ambassador and ensure compliance with Four Seasons standards and values</p> </li> </ul> <p> </p> <p> <b>Qualifications &amp; Skills</b> </p> <ul> <li> <p>Bachelor s degree in Marketing, Communications, or related field. Minimum of 4 6 years experience in digital marketing, or a related role, preferably within a luxury hospitality environment.</p> </li> <li> <p>Strong knowledge of digital marketing tools, analytics, SEO, and PPC. Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</p> </li> <li> <p>Strong communication, creativity, and organizational skills, with the ability to manage multiple projects in a fast-paced environment.</p> </li> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you an experienced aviation engineering professional ready to lead a high-performing team in a fast-paced, world-class cargo airline? DHL Air Bahrain is seeking an Engineering Manager to join its team. DHL Air Bahrain is a cargo airline based in Bahrain. The airline operates a fleet of 10 Boeing 767 aircraft transporting freight across the Middle East. Reporting directly to the Director Technical, the Engineering Manager leads the Airline's Continuing Airworthiness Management Organisation (CAMO), overseeing Technical Services, Airline Maintenance, Technical Records, and the Technical Library while assuming full responsibility for project management and ensuring the continued airworthiness of the fleet.</p><p>Duties and Responsibilities:</p><ul><li>Introduce, revise, and manage maintenance and reliability programmes.</li><li>Instigate and control the review and implementation of incoming FAA ADs and SBs.</li><li>Prioritise work requirements to maintain aircraft in a serviceable condition through weekly meetings with teams to discuss all projects.</li><li>Manage the engineering team, including recruitment and staff development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10 years' relevant aircraft maintenance experience</li><li>5 years' experience in Technical Services</li><li>Bachelor's degree</li><li>Ideally hold an EASA, FAA, or ICAO Engineering Licence</li><li>Part-145 and Part-CAMO experience</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Technical Workshop Manager – Motor Rewinding &amp; Overhauling</p><p>Location: Bahrain</p><p>We are looking for an experienced Technical Workshop Manager to lead our motor rewinding and overhauling workshop, serving major industrial clients in Bahrain.</p><p>The ideal candidate must have strong hands-on and management experience in electric motor repairs, rewinding, and mechanical overhauling.</p><p>Key Responsibilities:</p><ul><li><p>Manage daily workshop operations for motor rewinding and overhauling.</p></li><li><p>Supervise technicians, fitters, and winders.</p></li><li><p>Plan and schedule jobs based on priority and delivery deadlines.</p></li><li><p>Inspect incoming motors and identify faults.</p></li><li><p>Control quality during dismantling, rewinding, assembly, and testing.</p></li><li><p>Ensure proper testing before delivery (IR, PI, surge, no-load, load test).</p></li><li><p>Coordinate with customers and provide technical support for quotations.</p></li><li><p>Monitor productivity, turnaround time, and workshop KPIs.</p></li><li><p>Manage materials, spare parts, and workshop tools.</p></li><li><p>Maintain safety and quality standards.</p></li></ul><p>Requirements:</p><ul><li><p>Minimum 10 years experience in motor rewinding and overhauling.</p></li><li><p>Strong knowledge of LV/HV motors, generators, and rotating equipment.</p></li><li><p>Experience in industrial repair workshops.</p></li><li><p>Strong knowledge in winding calculations, insulation systems, varnishing, balancing, and testing.</p></li><li><p>Good leadership and manpower management skills.</p></li><li><p>Ability to handle urgent jobs and customer deadlines.</p></li><li><p>Experience with industrial clients, refineries, power plants, or steel plants is preferred.</p></li></ul><p>Preferred Experience:</p><ul><li><p>Motors up to 11kV</p></li><li><p>Pumps and generators</p></li><li><p>Root cause failure analysis</p></li><li><p>Testing and commissioning</p></li></ul><p>We Offer:</p><ul><li><p>Competitive salary</p></li><li><p>Accommodation</p></li><li><p>Transportation</p></li><li><p>Career growth</p></li><li><p>Long-term opportunity with a leading industrial service company</p></li></ul><p>Interested candidates can send their CV</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 10 years experience in motor rewinding and overhauling</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Manama, Al Manāmah (Al ‘Āşimah), Bahrain<br><p><b>Job ID:</b></p><br><br>R0136554<br><p><b>Date Posted:</b></p><br><br>2026-07-30<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY TECHNOLOGIES W.L.L.<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p>The Project Management Engineering, Construction &amp; Commissioning Professional at Hitachi, Ltd. will be responsible for overseeing and managing complex engineering, construction, and commissioning projects from inception to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards.<br>Job Responsibilities:**<br>* Lead and manage all phases of large-scale engineering projects, including planning, execution, monitoring, and closure.<br>* Develop and maintain detailed project plans, schedules, budgets, and resource allocation strategies.<br>* Coordinate and collaborate with cross-functional teams, including engineering, procurement, construction, and operations, to ensure seamless project execution.<br>* Identify and mitigate project risks, develop contingency plans, and implement effective risk management strategies.<br>* Oversee and manage contractors, suppliers, and other third-party vendors, ensuring adherence to project specifications and contractual obligations.<br>* Establish and maintain strong relationships with stakeholders, including clients, regulatory bodies, and internal teams, providing regular project updates and addressing concerns.<br>* Ensure compliance with all relevant industry standards, safety regulations, and environmental policies.<br>* Conduct regular project reviews, assess performance against key metrics, and implement corrective actions as needed.<br>* Prepare comprehensive project reports, presentations, and documentation for internal and external stakeholders.<br>* Drive continuous improvement initiatives in project management processes and methodologies.<br>Job Qualifications:**<br>* Bachelor's degree in Engineering ( Electrical) or a related technical field. Master's degree preferred.<br>* Minimum of 14-16 years of progressive experience in project management within engineering, construction, and commissioning environments, preferably in large-scale industrial or infrastructure projects.<br>* Proven track record of successfully delivering complex projects on time and within budget.<br>* Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate diverse teams.<br>* Solid knowledge of relevant industry standards, codes, and regulations.<br>* Strong analytical and problem-solving abilities.<br>* Ability to travel as required for project needs.</p><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the job Corporate Tax Manager - Tax Advisory</b></p><br> <p><b>Location:&nbsp;</b>Bahrain</p><br> <p><b>Department:</b>&nbsp;Tax Advisory, Grant Thornton Abdulaal</p><br> <p><b>Designation:</b>&nbsp;Manager - Corporate Tax</p><br> <p><b>Primary Duties</b></p><br> <ul><li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li><li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li><li>Provide innovative tax planning and review complex tax returns.</li><li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li><li>Manage tax provision and tax compliance process.</li><li>Improve processes by developing or implementing best practices.</li><li>Manage and coordinate tax audits.</li><li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li><li>Manage and lead the tax advisory team.</li></ul> <p><b>Decision Making Authority</b></p><br> <ul><li>In coordination with Partner &amp; Senior Partner.</li></ul> <p><b>Competencies/Knowledge, Skills and Abilities</b></p><br> <ul><li>Excellent numeric and analytical skills.</li><li>Result-driven and client focus.</li><li>Ability to meet client deadlines.</li><li>Ability to withstanding work pressure.</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Degree in accounting, finance, commerce or related field.</li><li>Completed a professional qualification, such as CPA/ACCA/CA/ LLB/LLM/LLD/JSD.</li><li>5+ years of professional experience in the taxation field.</li><li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.<br> Utilizes revenue management to maximize revenue generation based on data.<br> Ensures guest or member satisfaction at all times by ensuring that safety and service are always the spa's priority.</p> <h4>Qualifications</h4> <ul> <li>Minimum of five (5) years experience in spa management with comprehensive knowledge of spa operations.</li> <li>Excellent customer service skills, guest-focused with a passion for standards excellence.</li> <li>Strong knowledge of Opera, Microsoft Office application and spa management.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong><br> When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times.&nbsp;</p><br><p>Ensure all reservations are accurately actioned within the same working day&nbsp;</p><br><p>To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.&nbsp;</p><br><br>Qualifications<br><br><p>English Language - Fluency is required</p><br><p>Knowledge of the Arabic language is an advantage&nbsp;</p><br><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><br><p>Excellent telephone presentation, sales skills, and ability to sell is a plus&nbsp;</p><br><p>Highly interactive and people-friendly attitude&nbsp;</p><br><p>Knowledge of Opera PMS is mandatory</p><br><br>Additional Information<br><br><ul><li>Team player and dedication&nbsp;</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p>&nbsp;</p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p>&nbsp;</p><p><br></p><p>CANDIDATE PROFILE&nbsp;</p><p><br></p><p>&nbsp;</p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p>&nbsp;</p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p>&nbsp;</p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>