وظائف نظم معلومات ادارية في البحرين

<p><h4>Main duties</h4> <p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer's interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Documents details of telephone conversation and actions taken.</li> <li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / What you bring</h4> <ul> <li>Bachelor's degree; medical background preferred.</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About Allianz Partners</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies at Allianz Partners</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>Main duties</h4> <p>The main duty of a Care Centre – Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversations and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre – Team Leader and Care Centre – Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do:</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication and update expectations with clients, in accordance with the Nextcare policies, scheme, or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers and providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer’s interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing or prospective customer/member.</li> <li>Documents details of telephone conversations and actions taken.</li> <li>Corresponds with Care Centre – Team Leader and Care Centre – Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor’s degree; medical background preferred.</li> <li>2+ years experience in a call centre, customer service environment, TPA hospitals, or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen Ensure compliance with hygiene and safety standards at all times Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items Support and guide junior team members in pastry preparation techniques and culinary skills Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies Conduct regular quality checks on pastry products to uphold our standards of excellence Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items Strong presentation skills and meticulous attention to detail Proficiency in food hygiene practices, HACCP, and ISO standards Excellent organizational and time management skills Ability to work efficiently under pressure in a fast-paced environment</p>

<p>Role Details Are you an experienced Service Leader with a strong background in the automotive industry? This is an exciting opportunity to lead a state-of-the-art aftersales operation in Bahrain . You will be a hands-on leader who is happy to lead by example, working closely with your team to achieve strong results. Your attention to detail will be important in managing manufacturer KPIs, and your ability to support and develop your team will help improve performance across the department. The main priority is providing an excellent customer experience while maintaining strong KPI performance.</p><p>The Role</p><ul><li>Lead and develop a high-performing aftersales team within a modern facility</li><li>Drive performance against manufacturer KPIs and internal targets</li><li>Maintain a strong focus on customer satisfaction and service excellence</li><li>Implement continuous improvement initiatives across processes and people</li><li>Take a hands-on approach to leadership, supporting the team on the ground</li><li>Develop and maintain strong relationship with OEM</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in Aftersales or Service Management within a premium automotive dealership</li><li>Strong understanding of manufacturer KPIs and performance management</li><li>A detail-oriented approach with excellent organisational skills</li><li>Demonstrated leadership and coaching ability to develop high-performing teams</li><li>Excellent communication skills, both written and verbal, fluency in English is essential</li><li>Experience with premium automotive brands is required</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>One of our biggest clients in the telecom industry is looking for a Taxation Specialist .</p><p>Duties &amp; Responsibilities:</p><p>Provide ongoing onsite tax technical support, including assistance with the preparation and review of tax returns for a group of companies.</p><p>Conduct tax compliance reviews, including invoice assessments, tax ledger reconciliations, and validation of tax treatments.</p><p>Support responses to requests and inquiries from the National Bureau for Revenue (NBR) and external auditors during audit and review processes.</p><p>Coordinate with external VAT advisors on agreed scope, deliverables, and tax-related projects.</p><p>Identify potential tax risks, assess their impact, and recommend appropriate corrective actions.</p><p>Review periodic tax returns to ensure accuracy, completeness, and compliance with applicable regulations.</p><p>Support the implementation and ongoing compliance of e-invoicing requirements.</p><p>Coordinate with external consultants and advisors on Corporate Income Tax (CIT) and Domestic Minimum Top-up Tax (DMTT) matters.</p><p>Monitor changes in tax legislation and regulations and assess their impact on the organization.</p><p>Maintain accurate tax documentation and support management with tax-related reporting and analysis</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Accounting/Finance, or any related field.</p><p>1-2 year experience in tax and compliance.</p><p>Strong knowledge of Bahrain tax regulations, including VAT, DMTT, and CIT.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Beond is the world's first premium leisure airline.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Ground Operations to lead the development, certification and oversight of the ground operations function for our Bahrain AOC, based in Manama, Bahrain.<br> The Nominated Postholder Ground Operations is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility, and set Ground Operations safety standards Define the Ground Operations budget and liaise with the Nominated Postholder – Flight Operations on new airports and unique ground-handling or loading requirements Oversee and coordinate ground-handling contracts and the outsourcing of ground-handling functions Ensure all aircraft are operated in compliance with the AOC and that Compliance Monitoring findings are followed up and closed in a timely manner Supervise ground crew and their licences, medicals and ratings, and check that procedures and flight-safety standards are applied, taking corrective action where needed Provide oversight and control of the carriage of dangerous goods and the identification and mitigation of hazards and risks Issue handling documents in accordance with the applicable Bahrain ANTR and BCAA requirements, ICAO, IATA and airport-authority regulations, establish and issue the Ground Operations Manual (GOM), and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA.<br> Mandatory • Thorough knowledge of the AOC holder's ground operations concept and the applicable Bahrain ANTR and BCAA AOC certification requirements At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position Knowledge of the applicable Bahrain ANTR and BCAA requirements, dangerous-goods regulations and ground-handling standards Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system Must be acceptable to BCAA following formal assessment Desirable • Working knowledge of IATA AHM / IGOM.<br> • Experience managing third-party ground-handling providers.<br> • Station or AOC start-up experience.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role</p><p>As a Marketplace Project Fellow , you'll join our Project Management Track , helping shape one of Calo's fastest-growing business verticals. Marketplace is a dynamic part of our business, connecting customers with a growing ecosystem of products and services. As it continues to scale, so does the need for someone who can bring structure, alignment, and momentum to cross-functional initiatives. In this role, you'll become the dedicated project owner across Marketplace and Calo Now, working with teams across Product, Operations, Commercial, Customer Experience, Marketing, and more to identify opportunities, improve processes, and drive projects from idea to execution. Think of yourself as an internal consultant. You'll investigate how things work, uncover gaps, recommend improvements, and help turn those ideas into real outcomes that make the Marketplace stronger for both our customers and our teams.</p><p>What you'll be working on</p><ul><li>Lead and coordinate cross-functional projects across Marketplace and Calo Now.</li><li>Identify operational gaps and recommend practical, scalable improvements.</li><li>Work closely with stakeholders to align priorities and keep initiatives moving forward.</li><li>Analyze workflows, identify bottlenecks, and improve operational processes.</li><li>Track project timelines, milestones, risks, and outcomes.</li><li>Prepare presentations, updates, and recommendations for leadership and key stakeholders.</li><li>Take ownership of initiatives from discovery through implementation and continuous improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We're not looking for years of experience. We're looking for future operators and problem-solvers. You'll likely be a great fit if you:</p><ul><li>Recently graduated from high school or university.</li><li>Have little or no professional experience but are excited to learn.</li><li>Love solving complex problems and bringing order to ambiguity.</li><li>Enjoy organizing projects, people, and ideas.</li><li>Ask thoughtful questions before jumping to solutions.</li><li>Communicate clearly and confidently with different people.</li><li>Take ownership and follow through on commitments.</li><li>Learn quickly and enjoy working in fast-paced environments where every day is different.</li><li>Are curious about how businesses scale and continuously improve.</li></ul><p>Experience with Google Workspace, Notion, Excel, project management tools, AI tools, or data visualization platforms is a plus, but absolutely not required.</p><p>The kind of person who thrives at Calo</p><p>At Calo, we hire for mindset first. Our Fellows are people who:</p><ul><li>Stay curious.</li><li>Learn fast.</li><li>Take ownership.</li><li>Care deeply about the quality of their work.</li><li>Solve problems instead of waiting for someone else to.</li><li>Are comfortable with change and enjoy moving quickly.</li><li>Support the people around them and celebrate team success.</li><li>Show humility, resilience, and a genuine desire to grow.</li></ul><p>If that sounds like you, we'd love to meet you.</p><p>Who can apply?</p><p>We're looking for exceptional people, wherever they are. We welcome applications from:</p><ul><li>Recent high school graduates.</li><li>Recent university graduates.</li><li>Candidates with little to no professional experience.</li><li>Applicants based in Bahrain, Saudi Arabia, the UAE, Qatar, Kuwait, or Oman, where the Fellowship can be completed in a hybrid setup.</li><li>Exceptional candidates from anywhere else in the world who are excited to join us remotely.</li><li>English speakers, Arabic speakers, or bilingual candidates.</li></ul><p>You're welcome to apply in whichever language you're most comfortable using.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space.&nbsp;Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>Ensures knowledge and understanding of OSHA regulations are up to date.<br>Oversees all lost and found procedures.<br>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. <br>Inventories stock to ensure adequate supplies.<br>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>Works effectively with the Engineering department on guest room maintenance needs.<br>Understands and complies with loss prevention policies and procedures.<br>Ensures all employees have proper supplies, equipment and uniforms.<br>Assists in supervising an effective inspection program for all guestrooms and public space.<br>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>Assists in the review of comment cards and guest satisfaction results with employees.<br>Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject matter expert responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p><p>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:</p><ul><li>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.</li><li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul><p>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.</p><p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p><p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p><p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions all while learning in a dynamic environment and earning competitive pay and benefits.</p><p>#SAPAcademyforCustomerSuccess</p><p>#SAPNextGen</p><p>SAP Next Gen is our global experience for students and early talent (0 3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</p><p>SAP s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of professional experience with a strong foundation in Finance Topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.</p><p>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.</p><p>A cooperative and productive approach to working relationships, internally and externally.</p><p>Quote To Cash (Q2C) is strongly preferred</p><p>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</p><p>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</p><p>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</p><p>Proficiency in English to engage with our global network.</p><p>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)</p><p>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</p><p>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.</p><p>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.</p><p>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following:</p><p>Assist supervisors with management issues and Heartist development</p><p>Attend professional conferences and professional development seminars</p><p>Accommodate VIP guest preferences and special requests</p><p>Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.</p><p>Review hotel occupancy forecasts and recreation schedules</p><p>Assist with guest relations and scheduling when necessary</p><p>Handle emergency situations with urgency and discretion</p><p>Assign job tasks to recreation personnel as suited to their position and ability</p><p>Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy</p><p>Check that all areas of the recreation are set as per the standard operating manual</p><p>Evaluate operations and procedures and implement improvements</p><p>Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items.</p><p>Efficiently manage retail inventories and stock keeping units movement</p><p>Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities</p><p>Address all damages and repairs</p><p>Maintain a clean and well organized back stock area</p><p>Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel</p><p>Excellent communication and organizational skills</p><p>Strong interpersonal and problem solving abilities</p><p>Highly responsible &amp; reliable</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Love Football (Soccer)?<br> Love Business?<br> Stranger Soccer is rolling out to key cities globally, and we’re seeking a License Owner / Operator to launch and operate the Stranger Soccer brand in Bahrain.<br> This isn’t your regular management role — it’s truly built for someone who wants to run, grow, and own their own venture, while helping make football more accessible in their city.<br> Best suited for entrepreneurial individuals who love football and enjoy seeing tangible results from their work.<br> ⚽ About the Role As License Owner/Operator, you will be responsible for establishing and growing Stranger Soccer in Bahrain.<br> You will oversee daily operations while building a strong, engaged football community.<br> This opportunity goes beyond typical employment — it is ideal for someone who enjoys hands-on ownership, is driven by performance, and wants to make a real impact in their city.<br> ? What You’ll Do Launch and grow Stranger Soccer operations in Bahrain Secure and manage partnerships with football venues Recruit, train, and manage game hosts and part-time staff Drive player acquisition through creative marketing and community engagement Ensure a high-quality, consistent game experience that keeps players coming back Continuously improve and scale operations You’ll be supported by our headquarters team in Singapore, including: Technology platform (app, payments, automation) Proven operating model Ongoing operational and marketing guidance ? Who We’re Looking For Passionate about football with strong local insight Entrepreneurial mindset with a bias for action Comfortable taking ownership and driving measurable results Experience in operations, events, community building, or similar areas Strong communication and people leadership skills ? What Makes This Opportunity Unique Full ownership and autonomy over local operations Direct impact on growth and success in your city Performance-driven structure with strong upside potential Opportunity to build and lead a local team ? About Stranger Soccer Stranger Soccer makes playing football as easy as going for a jog.<br> Through our mobile app, players can browse games, book slots, and play anytime.<br> Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run.<br> We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.<br> ? How to Apply To learn more about this opportunity, please visit: www.<br>strangersoccer.<br>com (see “Bring Stranger Soccer to your City” ) If this aligns with your ambitions, we’d love to hear from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Love Football (Soccer)?<br> Love Business?<br> Stranger Soccer is rolling out to key cities globally, and we’re seeking a License Owner / Operator to launch and operate the Stranger Soccer brand in Bahrain.<br> This isn’t your regular management role — it’s truly built for someone who wants to run, grow, and own their own venture, while helping make football more accessible in their city.<br> Best suited for entrepreneurial individuals who love football and enjoy seeing tangible results from their work.<br> ⚽ About the Role As License Owner/Operator, you will be responsible for establishing and growing Stranger Soccer in Bahrain.<br> You will oversee daily operations while building a strong, engaged football community.<br> This opportunity goes beyond typical employment — it is ideal for someone who enjoys hands-on ownership, is driven by performance, and wants to make a real impact in their city.<br> ? What You’ll Do Launch and grow Stranger Soccer operations in Bahrain Secure and manage partnerships with football venues Recruit, train, and manage game hosts and part-time staff Drive player acquisition through creative marketing and community engagement Ensure a high-quality, consistent game experience that keeps players coming back Continuously improve and scale operations You’ll be supported by our headquarters team in Singapore, including: Technology platform (app, payments, automation) Proven operating model Ongoing operational and marketing guidance ? Who We’re Looking For Passionate about football with strong local insight Entrepreneurial mindset with a bias for action Comfortable taking ownership and driving measurable results Experience in operations, events, community building, or similar areas Strong communication and people leadership skills ? What Makes This Opportunity Unique Full ownership and autonomy over local operations Direct impact on growth and success in your city Performance-driven structure with strong upside potential Opportunity to build and lead a local team ? About Stranger Soccer Stranger Soccer makes playing football as easy as going for a jog.<br> Through our mobile app, players can browse games, book slots, and play anytime.<br> Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run.<br> We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.<br> ? How to Apply To learn more about this opportunity, please visit: www.<br>strangersoccer.<br>com (see “Bring Stranger Soccer to your City” ) If this aligns with your ambitions, we’d love to hear from you.<br></span> </div>

<p>Job Overview</p><p>We are seeking a motivated and detail-oriented Dental Assistant to join our dynamic dental team in Bahrain. The successful candidate will support dentists in delivering high-quality patient care, ensure smooth operation of daily clinic activities, and maintain a clean, safe, and welcoming environment for patients. This entry-level role offers a pathway to develop clinical skills, patient interaction abilities, and a solid foundation in dental assisting within a professional healthcare setting.</p><p>About the Company</p><p>Our practice is dedicated to delivering compassionate, patient-centered dental care using the latest technology and evidence-based treatment modalities. We foster a collaborative work culture, invest in ongoing staff development, and strive to create a positive experience for every patient who walks through our doors.</p><p>Key Responsibilities and Duties</p><ul><li>Prepare treatment areas, instruments, and materials for procedures in accordance with infection control protocols.</li><li>Assist dentists during a variety of dental procedures, including examinations, fillings, extractions, and preventive treatments.</li><li>Prepare and sterilize instruments, and ensure proper inventory management of dental supplies.</li><li>Take and develop dental radiographs (X-rays) as directed, ensuring patient safety and comfort.</li><li>Capture and update patient records, including medical histories, treatment plans, and progress notes in the electronic health record system.</li><li>Provide chair-side support, including patient positioning, suctioning, and delivering dental materials as required.</li><li>Assist with patient education and post-procedure care instructions to promote optimal outcomes.</li><li>Maintain a clean, organized, and disinfected clinical environment in compliance with regulatory standards.</li><li>Coordinate appointment scheduling, patient flow, and administrative tasks as needed to support front desk operations.</li><li>Handle minor administrative duties such as confirming appointments and processing basic insurance documentation under supervision.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor’s degree from a recognized university (education requirement specified).</li><li>Entry-level position; prior professional dental experience is beneficial but not required.</li><li>Basic understanding of dental terminology, radiography safety, and infection control protocols.</li><li>Willingness to learn and adapt to new technologies and procedures.</li><li>Strong communication and interpersonal skills with a patient-centric approach.</li><li>Ability to work as part of a multidisciplinary team and support a busy clinical environment.</li><li>Attention to detail, excellent organizational skills, and reliability.</li><li>Fluency in English; proficiency in Arabic is a plus&nbsp;</li></ul><p>Required Skills</p><ul><li>Chair-side assistance and patient comfort techniques</li><li>Sterilization and infection control compliance</li><li>Radiography and imaging support</li><li>Clinical documentation and EHR proficiency</li><li>Patient communication and education</li><li>Team collaboration and time management</li><li>Basic administrative support and front desk coordination</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary with potential for progression based on performance</li><li>Comprehensive onboarding and ongoing professional development opportunities</li><li>Health and dental benefits</li><li>Paid time off and national holidays in Bahrain</li><li>Supportive work environment with a focus on work-life balance</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds.</p><p>Applicant will be expected to be proactive and independent in execution of client service delivery.</p><p>The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p><p>Responsibilities will include:</p><ul><li>Manage production of client quarterly and annual reporting and related accounting activities;</li><li>Perform reviews of client quarterly and annual reporting and related accounting activities;</li><li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner;</li><li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures;</li><li>Review of annual financial statements;</li><li>Oversee clients' audit process;</li><li>Calculation and processing of fund capital calls and distributions;</li><li>Build excellent working relationships with clients;</li><li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations;</li><li>Review and recommend changes to client deliverable processes;</li><li>Review, recommend and implement agreed changes to accounting procedures;</li><li>Keep up to date with changes to accounting standards and regulatory requirements;</li><li>Follow Company procedure at all times;</li><li>Collaborate with team members to ensure timely completion of deliverables;</li><li>Provide cover to team members if required;</li><li>Manage the set-up process of the accounting functions for new funds;</li><li>Perform investor AML-related risk assessments and due diligence checks;</li><li>Perform periodic review of investor AML/LYC files;</li><li>Review FATCA/CRS returns and oversee filing process;</li><li>Address client and investor queries;</li><li>Ensure regulatory and tax filings are completed on time;</li><li>Act in accordance with the Apex Code of Conduct;</li><li>Deliver the Apex Client Charter.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills Required:</p><ul><li>Has relevant experience of 5-8 years in a similar role incorporating the above functions,</li><li>Has knowledge of Real Estate fund structures and the fund administration industry,</li><li>Understands Regulatory requirements of Real Estate funds,</li><li>Knowledge of e-Front / Yardi Voyager preferred,</li><li>Has professional degree in accounting or finance,</li><li>Quick to grasp and implement knowledge,</li><li>Has strong MS office skills including Word, Excel, Powerpoint,</li><li>Possess excellent interpersonal and written communications skills,</li><li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail,</li><li>Has ability to work under pressure and meet tight deadlines;</li><li>Has ability to multi-task and manage projects</li></ul><p></p></section>

<p><h4>Key responsibilities / What you do:</h4> <p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customer's interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversations and actions taken.</li> <li>Correspond with care center management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor's degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About us</h4> <p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies</h4> <p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Quality Automation Fellow , you'll join our AI &amp; Automation Track , where you'll help shape the future of how quality is managed across Calo. Quality is at the heart of everything we do. As we continue to grow, we want to move beyond manual processes and build intelligent systems that help us identify issues faster, improve consistency, and raise the bar across our operations. In this role, you'll work alongside our Quality team to identify repetitive tasks, explore opportunities for automation, and build AI-powered solutions that make a real difference. One of your biggest opportunities will be helping us build a network of AI agents that monitor operations across our kitchens, surface insights in real time, and allow our teams to focus on solving problems instead of searching for them. If you enjoy technology, love solving problems, and get excited about building things that people actually use, you'll feel right at home.</p><p>What you'll be working on</p><ul><li>Identify repetitive quality processes that can be improved through AI and automation.</li><li>Design and build practical solutions that make our operations smarter, faster, and more reliable.</li><li>Develop dashboards, workflows, and AI-powered tools used by the Quality team.</li><li>Work closely with stakeholders to understand operational challenges and turn them into scalable solutions.</li><li>Experiment with new technologies, test ideas, and continuously improve what you build.</li><li>Share your progress, present your work, and contribute to the future of Quality at Calo.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What we're looking for</h2><p>We're not looking for years of experience. We're looking for builders. You'll likely be a great fit if you:</p><ul><li>Recently graduated from high school or university.</li><li>Have little or no professional experience but are excited to learn.</li><li>Love technology and are curious about AI and automation.</li><li>Enjoy solving problems and thinking creatively.</li><li>Learn quickly and aren't afraid to explore unfamiliar tools.</li><li>Take ownership and enjoy figuring things out independently.</li><li>Care about quality and pay attention to the details.</li><li>Communicate well and enjoy collaborating with different people.</li><li>Are resilient, humble, and open to feedback.</li></ul><p>Experience with tools such as ChatGPT, Claude, Gemini, Python, Google Sheets, Notion, or automation platforms is a plus, but absolutely not required.</p><p>The kind of person who thrives at Calo</p><p>At Calo, we hire for mindset first. Our Fellows are people who:</p><ul><li>Stay curious.</li><li>Learn fast.</li><li>Take ownership.</li><li>Care deeply about the quality of their work.</li><li>Solve problems instead of waiting for someone else to.</li><li>Are comfortable with change and enjoy moving quickly.</li><li>Support the people around them and celebrate team success.</li><li>Show humility, resilience, and a genuine desire to grow.</li></ul><p>If that sounds like you, we'd love to meet you.</p><h2>Who can apply?</h2><p>We're looking for exceptional people, wherever they are. We welcome applications from:</p><ul><li>Recent high school graduates.</li><li>Recent university graduates.</li><li>Candidates with little to no professional experience.</li><li>Applicants based in Bahrain, Saudi Arabia, the UAE, Qatar, Kuwait, or Oman, where the Fellowship can be completed in a hybrid setup.</li><li>Exceptional candidates from anywhere else in the world who are excited to join us remotely.</li><li>English speakers, Arabic speakers, or bilingual candidates. You're welcome to apply in whichever language you're most comfortable using.</li></ul><h2>How to apply</h2><p>Your application is more than a CV, we'd love to get to know you. Along with your resume, we'd encourage you to include something that helps your personality shine. This could be:</p><ul><li>A short video (1 2 minutes) introducing yourself and telling us why you're excited about the Fellowship.</li><li>A project you've built, a challenge you've solved, or something you're proud of creating.</li><li>A portfolio, GitHub profile, personal website, or anything else that showcases your curiosity and initiative.</li></ul><p>Don't worry about having the "perfect" application. We're not looking for the most experienced candidate, we're looking for people with the curiosity to learn, the courage to take ownership, and the ambition to build something meaningful.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a talented Senior Chef de Partie - Pastry for the Calo Kitchen. You will work closely with the Head Chef to lead the daily operations of the pastry section, overseeing production, supervising and developing the pastry team, ensuring consistent product quality, and managing inventory and stock levels. The successful candidate will leverage their culinary expertise and leadership skills to maintain the highest standards of quality, drive operational excellence, and deliver an exceptional customer experience.</p><p>Main Responsibilities</p><ul><li>Ensure the pastry section operates efficiently and meets Calo's quality standards.</li><li>Lead and support the pastry team in daily production.</li><li>Oversee the production of in-house baked goods and desserts.</li><li>Assist the Head Chef in planning and directing food preparation when required.</li><li>Train, guide, and motivate junior team members.</li><li>Ensure consistency in product quality, taste, and presentation.</li><li>Order supplies and manage inventory appropriately.</li><li>Comply with and enforce sanitation regulations and safety standards.</li><li>Resourcefully solve operational issues as they arise.</li><li>Maintain a positive and professional approach with co-workers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Pastry Chef de Partie, with experience leading a team.</li><li>Minimum of 5 years' experience within the hospitality or catering industry.</li><li>Professional pastry or culinary training is preferred.</li><li>Proficient in English.</li></ul><p>Knowledge and Competency</p><ul><li>Proven leadership and team management skills.</li><li>Strong knowledge of pastry production and kitchen operations.</li><li>Ability to organize work, delegate tasks, and monitor progress.</li><li>Excellent communication and problem-solving skills.</li><li>Up-to-date with food safety standards and pastry trends.</li></ul><p>Personality</p><ul><li>Strong communicator.</li><li>Positive and approachable leader.</li><li>Passionate about pastry and quality.</li><li>Customer-focused mindset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following: Assist supervisors with management issues and Heartist development Attend professional conferences and professional development seminars Accommodate VIP guest preferences and special requests Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair. Review hotel occupancy forecasts and recreation schedules Assist with guest relations and scheduling when necessary Handle emergency situations with urgency and discretion Assign job tasks to recreation personnel as suited to their position and ability Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy Check that all areas of the recreation are set as per the standard operating manual Evaluate operations and procedures and implement improvements Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units movement Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities Address all damages and repairs Maintain a clean and well organized back stock area Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br><u>Job Description</u></p><br><p>Ready to make waves in the airline industry? As a Marketiang Manager, you'll craft dynamic marketing strategies, launch high-impact campaigns, and build brand love across key markets. From digital storytelling to strategic partnerships and sponsorships, you'll play a key role in driving demand and market growth.</p><br><p>Reporting to the Head of Marketing, you’ll take charge of marketing initiatives, distribution strategies, and market development for AirAsia. If you’re a creative thinker with a passion for travel and a knack for turning insights into action, this is your chance to take flight!&nbsp;</p><br><p>WHAT YOU’LL CHAMPION:&nbsp;</p><br><ul><li><p>Campaign Boss – Brief internal teams and agencies, review creative concepts, approve media plans, and oversee campaign production for a flawless launch.</p><br></li><li><p>Performance Tracker – Monitor, analyze, and report campaign success, ensuring every move aligns with business objectives.</p><br></li><li><p>Event Planner Extraordinaire – Organize and execute marketing events, activations, and sponsorships to enhance brand engagement and customer experience.</p><br></li><li><p>Team Player – Work closely with creative, social media, PR, digital, and brand teams to ensure campaigns are seamless and communications are consistent.</p><br></li><li><p>Creative Thinker – Maximize promotional opportunities through innovative channels while keeping costs efficient and engagement high.</p><br></li><li><p>Brand Champion – Spread the AirAsia love and establish it as a leading name in travel and e-commerce.</p><br></li><li><p>Content Strategist – Help craft compelling campaign content across social media, promotions, EDMs, and more.</p><br></li><li><p>Media Connector – Build and maintain strong relationships with media vendors and publishers for impactful collaborations.</p><br></li><li><p>Data-Driven Marketer – Keep a pulse on campaign performance and continuously optimize for better results.</p><br></li><li><p>All-Rounder – Support the marketing team with any ad-hoc tasks to keep things running smoothly.</p><br></li></ul><p>WHO YOU ARE:</p><br><ul><li><p>Data Geek Meets Storyteller – You love analyzing numbers just as much as crafting compelling campaigns.</p><br></li><li><p>Marketing Whiz – Proven experience in running killer marketing, advertising, and social media campaigns with an eagle eye for detail.</p><br></li><li><p>Multitasking Ninja – Juggling multiple projects (both strategic and tactical) in a fast-paced environment is second nature to you.</p><br></li><li><p>Agility Champ – You embrace change and adapt quickly, always ready to switch gears when needed.</p><br></li><li><p>Top-Notch Communicator – Whether it’s pitching ideas to senior management or collaborating with external partners, you know how to get your message across with impact.</p><br></li><li><p>Proficiency in optimizing and executing SEM, PPC as well as Paid Ads, and Display Advertising</p><br></li><li><p>Able to use consumer insights and human psychology to come up with and develop creative marketing tactics</p><br></li><li><p>Proven ability to orchestrate large campaigns spanning numerous marketing channels</p><br></li><li><p>Results and performance driven, preferring data to drive your everyday decisions</p><br></li><li><p>Possess a hands-on mentality and an analytical and structured way of working</p><br></li><li><p>Able to operate successfully in a lean, fast-paced organization to scale quickly</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals &amp; Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding &amp; Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account &amp; Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination &amp; Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth &amp; Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting &amp; Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer &amp; Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>