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<p><strong>Job Description:</strong></p><p>Nexa Clinics is hiring a Receptionist / Front Desk Coordinator to join our growing team in Jidhafs, Bahrain.&nbsp;</p><p>As the first point of contact for our patients, you'll play a key role in creating a welcoming, organized, and professional experience from the moment they walk in or call.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong><br>Greeting and welcoming patients, answering and directing phone calls, scheduling and confirming appointments, managing patient records and front desk documentation, handling patient inquiries and coordinating with the clinical team, and maintaining a tidy and professional reception area.&nbsp;</p><p>&nbsp;</p><p><strong>Requirements:</strong><br>Friendly, organized, and patient-focused.&nbsp;</p><p>Previous experience in a receptionist or front desk role is preferred, ideally in a healthcare or clinic setting.&nbsp;</p><p>Strong communication skills and comfort using booking or clinic management software.&nbsp;</p><p>Arabic and English language skills are preferred.</p>

<p><strong>Job Title: Cashier and Receptionist</strong></p><p><strong>Job Summary:</strong></p><p>Responsible for welcoming customers and providing excellent service while processing payments and managing front desk operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist customers in a friendly manner.</li><li>Accurately and quickly handle payments.</li><li>Manage phone calls and inquiries.</li><li>Provide information about products and services.</li><li>Organize the reception area.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Prior experience in cashier or receptionist roles.</li><li>Strong communication skills and ability to work under pressure.</li></ul><p><strong>Skills:</strong></p><ul><li>Excellent customer service.</li><li>Effective organization and time management.</li></ul>

<p>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience. Handle check-in, check-out, room reservations, and guest inquiries efficiently. Process payments and maintain accurate guest records. Respond promptly to guest requests and coordinate with other departments to ensure exceptional service. Handle telephone calls, emails, and guest correspondence professionally. Maintain Front Office standards in line with Sofitel and Accor brand expectations. Ensure confidentiality of guest information and compliance with hotel procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English.</li><li>Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul>

<p>What you will be doing :</p><ul><li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel</li><li>Register and process check-in for all arrivals</li><li>Handle guest check-outs efficiently and professionally.</li><li>Update guest information in the computer after a complete check-in</li><li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise.</li><li>Excellent organizational skills</li><li>Multitasking and time management skills, with the ability to prioritize tasks.</li></ul>

<br> <br> <div>Job Description</div> <br> <ul> <li>Greet guests at the limousine and ensure that they are escorted safely to their Hotel room.</li> <li>Greet guests on arrival at the hotel and conduct check-in and registration procedures.</li> <li>Check suites prior to guest check-in to ensure they are clean, properly equipped and in high standard of maintenance.</li> <li>Implement and maintain guest guest recognition program.</li> <li>Handle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up.</li> <li>Maintain an up to date files and information on tours, sightseeing and points of general interest and make the necessary bookings when requested.</li> <li>Conduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary.</li> <li>Upsell all hotel rooms, spa, gallery and F&amp;B outlets.</li> <li>Entertain guests when appropriate.</li> <li>Assist the cashiers with guest billing procedures.</li> <li>Ensure that guest check out arrangements are in order, and to bid guests farewell.</li> <li>Carry out administrative requirements as directed. </li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> </ul> <br> <div><br></div><ul> </ul>

<p>The Spa Receptionist serves as the first point of contact for guests visiting the Spa &amp; Wellness Center. This role is responsible for delivering an exceptional guest experience through professional reception services, appointment scheduling, guest assistance, and administrative support. The ideal candidate is highly organized, customer-focused, and passionate about luxury hospitality. Arabic language proficiency is required for this role.</p><p>What you will do</p><ul><li>Welcome spa guests warmly and provide a personalized and professional experience.</li><li>Manage spa reservations, appointments, cancellations, and modifications through the reservation system.</li><li>Handle guest inquiries regarding spa treatments, services, products, promotions, and facility information.</li><li>Process payments, maintain accurate records, and reconcile daily transactions.</li><li>Promote spa services, retail products, and wellness offerings to maximize guest satisfaction and revenue opportunities.</li><li>Coordinate effectively with therapists, attendants, and other hotel departments to ensure seamless guest experiences.</li><li>Maintain cleanliness and organization of the spa reception area.</li><li>Respond promptly and professionally to guest requests, concerns, and feedback.</li><li>Ensure compliance with Four Seasons service standards, policies, and procedures.</li><li>Assist with administrative tasks, reporting, and inventory support as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What you bring</p><ul><li>Previous experience in a luxury hotel.</li><li>Excellent interpersonal and communication skills.</li><li>Fluency in Arabic and English is required.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and hotel/spa reservation systems is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Strong attention to detail and commitment to exceptional guest service.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul>

<p><strong>Join</strong> <strong> us at Accor, </strong> <strong>where</strong> <strong> life pulses </strong> <strong>with</strong> <strong> passion!</strong> </p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. </p> <p>By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. </p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! </p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. </p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p> <strong>Hospitality</strong> <strong> </strong> <strong>is</strong> <strong> a </strong> <strong>work</strong> <strong> of </strong> <strong>heart</strong> <strong>,</strong> <br> <strong>Join</strong> <strong> us and </strong> <strong>become</strong> <strong> a </strong> <strong>Heartist</strong> <strong> .</strong> </p> <br> <p>What you will be doing :</p> <ul> <li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel </li> <li>Register and process check-in for all arrivals </li> <li>Handle guest check-outs efficiently and professionally. </li> <li>Update guest information in the computer after a complete check-in</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure. </li> </ul> <br> <p> </p> <br> <ul> <li> <strong>Work as a team player </strong> </li> <li> <strong>Experience in a 3- to 4-star hotel in the same position </strong> </li> </ul> We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea &amp; spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1<p><strong>Desired Candidate Profile</strong></p><ul> <li>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry </li> <li>Professional attitude and appearance</li> <li>Solid written and verbal communication skills</li> <li>Ability to be resourceful and proactive when issues arise. </li> <li>Excellent organizational skills</li> <li>Multitasking and time management skills, with the ability to prioritize tasks. </li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>What you will be doing :</p><br><ul><li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel&nbsp;</li><li>Register and process check-in for all arrivals&nbsp;</li><li>Handle guest check-outs efficiently and professionally.&nbsp;</li><li>Update guest information in the computer after a complete check-in</li><li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.&nbsp;</li></ul><br>Qualifications<br><br><ul><li>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry&nbsp;</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise.&nbsp;</li><li>Excellent organizational skills</li><li>Multitasking and time management skills, with the ability to prioritize tasks.&nbsp;</li></ul><br>Additional Information<br><br><ul><li><strong>Work as a team player&nbsp;</strong></li><li><strong>Experience in a 3- to 4-star hotel in the same position&nbsp;</strong></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b><u>Join Our Team</u></b>&nbsp;</p><br><br><p>We are currently looking for a <b>Front Desk Agent</b> who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. </p><br><br><p><b>The Front Desk Receptionist key responsibilities will be:</b></p><br><br><ul><li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li><li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. </li><li>The ability to handle a multitude of keys.</li><li>The ability to quote and be familiar with room and rate availability for current and future dates.</li><li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li><li>The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.</li><li>The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.</li><li>The ability to handle guest problems or complaints.</li><li>The ability to utilize the computer system in running daily reports and in blocking special requests.</li><li>The ability to keep all support departments informed of necessary information or requests.</li><li>The ability to handle safety deposit box requests, including distributing, giving access to and closing procedures.</li><li>The ability to complete key packets and vouchers, and to modify registration cards.</li><li>The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.</li><li>The ability to maintain a balanced bank assigned to you from the hotel.</li><li>The ability to reconcile all transactions at the close of the shift and to cash out.</li><li>The ability to recite hours of operation&nbsp;of all hotel facilities and special service codes.</li><li>The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.</li><li>The ability to handle hotel emergency procedures and situations with maturity and professionalism.</li><li>The ability to perform as night receptionist and assist with the night audit procedures.</li><li>The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.</li></ul><br><p><b>Preferred Qualifications and Skills:&nbsp;</b></p><br><br><ul><li>Previous Front Desk or Front Office experience preferred, especially in a luxury environment.&nbsp;</li><li>The ability to work rotating shifts will be required and may change depending on Hotel’s occupancy.&nbsp;</li><li>Must have strong communication skills, and ability to adapt to constant change within the Hotel.&nbsp;</li><li>Previous customer experience and ability to work effectively under pressure.&nbsp;</li><li>Strong attention to detail and problem-solving skills&nbsp;</li><li>Must be able to work as part of a team.&nbsp;</li><li>Good communication skills - Reading, writing, and oral proficiency in the English language&nbsp;</li><li>Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred.&nbsp;</li></ul><br><p>We look forward to receiving your application!&nbsp;</p><br><br><br><br><br><br><br> </div>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>As a spa receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.<\/p>\n<ul>\n<li>Greet and welcome guests with a friendly and professional demeanor.<\/li>\n<li>Provide information about spa services, treatments, and wellness programs.<\/li>\n<li>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.<\/li>\n<li>Manage spa appointments and reservations using our booking system.<\/li>\n<li>Coordinate with spa therapists and other team members to ensure efficient scheduling.<\/li>\n<li>Handle changes or cancellations to bookings while accommodating guest needs.<\/li>\n<li>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.<\/li>\n<li>Process payments and manage cash handling accurately.<\/li>\n<li>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.<\/li>\n<li>Address guest requests, concerns, and feedback promptly and professionally.<\/li>\n<li>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.<\/li>\n<li>Ensure that all guest interactions are handled with the utmost respect and confidentiality.<\/li>\n<li>Stay informed about the spa\u2019s services, treatments, and retail products.<\/li>\n<li>Promote spa products and upsell treatments or packages as appropriate.<\/li>\n<li>Provide recommendations based on guest preferences and needs.<\/li>\n<li>Assist with any special events or promotions organized by the spa.<\/li>\n<li>Contribute to a positive and collaborative team environment.<\/li>\n<li>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.<\/li>\n<li>Ensure the privacy and confidentiality of guest information at all times.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<h4>Experience, certificates, education<\/h4>\n<ul>\n<li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality\/spa environment.<\/li>\n<li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.<\/li>\n<li>Proficient in English language (verbal and written).<\/li>\n<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.<\/li>\n<li>Must be flexible in terms of working hours.<\/li>\n<li>A hospitality diploma is an asset.<\/li>\n<li>Computer literacy in Windows, MS Office Suite is recommended.<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a passionate and service-oriented Butler to join our Club Mill sime team. As a Butler, you will be the heart of the Club Mill sime experience, delivering personalised, anticipatory and discreet service while creating memorable moments for our guests.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver personalised and attentive Butler service to Club Mill sime guests.</li><li>Anticipate guest needs and create tailor-made experiences throughout their stay.</li><li>Welcome, assist and farewell guests with warmth, elegance and professionalism.</li><li>Manage guest requests, preferences and special arrangements with discretion.</li><li>Coordinate closely with Front Office, Housekeeping, Food &amp; Beverage and other departments to ensure seamless service.</li><li>Assist with VIP arrivals, special occasions and personalised guest experiences.</li><li>Maintain a high level of knowledge of the hotel's facilities, services and local attractions.</li><li>Handle guest concerns professionally and ensure prompt follow-up and resolution.</li><li>Uphold Sofitel's luxury service standards, grooming standards and service culture at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of Butler experience from Luxury background including F&amp;B experience.</li><li>Strong communication skiils</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Strong interpersonal and problem solving abilities</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively and collaboratively as part of a team</li></ul>

<p>To provide professional front-of-house and reception services at the Head Office, ensuring an excellent visitor experience and effective coordination of visitor access, enquiries, deliveries and day-to-day administrative activities, while supporting Facilities Management and Security in maintaining a safe, organized, and professional workplace environment.</p><h4>Job Specifications:</h4><p><strong>Reception &amp; Visitor Management:</strong></p><ul><li><p>Operate the reception desk and serve as the first point of contact for visitors and guests.</p></li><li><p>Welcome visitors professionally, identify the purpose of their visit, and notify the relevant employee or department.</p></li><li><p>Coordinate visitor registration, visitor passes, and access requirements in accordance with company security procedures.</p></li><li><p>Support issuance, return, and tracking of temporary visitor/access cards as applicable.</p></li><li><p>Provide directions and assistance to visitors while maintaining a professional corporate image.</p></li><li><p>Support arrangements for VIP and Executive visitors when required.</p></li><li><p>Maintain an organized and presentable reception and waiting area.</p></li></ul><p><strong>Calls &amp; General Enquiries:</strong></p><ul><li><p>Answer and route incoming calls promptly and professionally.</p></li><li><p>Maintain appropriate confidentiality when handling employee, visitor, or corporate information.</p></li></ul><p><strong>Facilities Management Support:</strong></p><ul><li><p>Coordinate closely with Facilities Management and Security on visitor access, employee access requirements, and front-of-house matters.</p></li><li><p>Escalate access, security, safety, maintenance, or housekeeping concerns observed at reception.</p></li><li><p>Provide general administrative assistance to Facilities Management when required.</p></li><li><p>Support Facilities Management during events, executive visits, and special arrangements.</p></li></ul><p><strong>Administrative Support:</strong></p><ul><li><p>Where required, receive and coordinate incoming correspondence, documents, couriers, and deliveries.</p></li><li><p>Maintain reception-related records and logs.</p></li><li><p>Coordinate with relevant service providers and internal teams for front-of-house requirements.</p></li><li><p>Handle general enquiries and provide accurate information or redirect requests to the appropriate department.</p></li></ul><p>The job may require additional tasks assigned by the Line Manager, according to the company s policies to enhance the daily effectiveness of the operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's degree, preferably in Business Administration, Hospitality, Customer Service, or a related field.</p></li><li><p>Preferably 1 2 years of experience in reception, front office, hospitality, customer service, or a similar role.</p></li><li><p>Good command of Arabic and English, both written and spoken.</p></li><li><p>Good working knowledge of Microsoft Outlook, Word, Excel, and Teams.</p></li><li><p>Previous experience within a large corporation and/or hospitality environment is an advantage.</p></li></ul>

Job Description <div> <p>A <strong>Front Office Team Leader</strong> oversees daily reception and guest service operations, coordinates shift activities, and supports front desk staff to maintain high service standards.</p> <p> <strong>What is in it for you:</strong> </p> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <p> <strong>Key Responsibilities: </strong> </p> <p> </p> <ul> <li> <strong>Shift Supervision:</strong> Guide and support front office and reception agents during daily operations.</li> </ul> <ul> <li> <strong>Guest Operations:</strong> Coordinate smooth check-ins, check-outs, room assignments, and special requests.</li> </ul> <ul> <li> <strong>Service Recovery:</strong> Handle guest inquiries, resolve complaints promptly, and escalate major issues to the Manager in charge.</li> </ul> <ul> <li> <strong>Department Coordination:</strong> Communicate occupancy needs, VIP arrivals, and guest requests with Housekeeping and the Call Centre.</li> </ul> <ul> <li> <strong>System Management:</strong> Maintain accurate guest profiles and data inside Property Management Systems (such as Opera Cloud or Opera PMS).</li> </ul> <ul> <li> <strong>Team Training:</strong> Conduct shift briefings, provide ongoing coaching, and ensure adherence to brand and safety standards.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li> <strong>Experience:</strong> Minimum of 2 years in a front office or reception role, preferably within luxury hospitality.</li> </ul> <ul> <li> <strong>Technical Skills:</strong> Proficiency in hotel property management systems like Opera Cloud.</li> </ul> <ul> <li> <strong>Communication:</strong> Strong spoken and written English; additional languages (such as Arabic) are a strong advantage.</li> </ul> <ul> <li> <strong>Attributes:</strong> Calm demeanor under pressure, strong attention to detail, and flexible availability for rotating shifts, weekends, and holidays.</li></ul></div>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p> <p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>A <strong>Front Office Team Leader</strong> oversees daily reception and guest service operations, coordinates shift activities, and supports front desk staff to maintain high service standards.</p> <p> <strong>What is in it for you:</strong> </p> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <p> <strong>Key Responsibilities: </strong> </p> <p> </p> <ul> <li> <strong>Shift Supervision:</strong> Guide and support front office and reception agents during daily operations.</li> </ul> <ul> <li> <strong>Guest Operations:</strong> Coordinate smooth check-ins, check-outs, room assignments, and special requests.</li> </ul> <ul> <li> <strong>Service Recovery:</strong> Handle guest inquiries, resolve complaints promptly, and escalate major issues to the Manager in charge.</li> </ul> <ul> <li> <strong>Department Coordination:</strong> Communicate occupancy needs, VIP arrivals, and guest requests with Housekeeping and the Call Centre.</li> </ul> <ul> <li> <strong>System Management:</strong> Maintain accurate guest profiles and data inside Property Management Systems (such as Opera Cloud or Opera PMS).</li> </ul> <ul> <li> <strong>Team Training:</strong> Conduct shift briefings, provide ongoing coaching, and ensure adherence to brand and safety standards.</li> </ul> <br> <p> <strong>Our commitment to Diversity &amp; Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p> <strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ </p> <p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong> </p> We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea &amp; spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1<p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Experience:</strong> Minimum of 2 years in a front office or reception role, preferably within luxury hospitality.</li> </ul> <ul> <li> <strong>Technical Skills:</strong> Proficiency in hotel property management systems like Opera Cloud.</li> </ul> <ul> <li> <strong>Communication:</strong> Strong spoken and written English; additional languages (such as Arabic) are a strong advantage.</li> </ul> <ul> <li> <strong>Attributes:</strong> Calm demeanor under pressure, strong attention to detail, and flexible availability for rotating shifts, weekends, and holidays.</li> </ul> <ul> </ul>

<p><strong>Reservation Agent</strong></p><p></p><p><strong>SUMMARY OF POSITION</strong></p><p></p><p><strong>Financial Accountability:</strong> Responsible for maximizing room revenue by full filling guest needs</p><p><strong>Conditions of Work:</strong> Normal administrative office and hotel working conditions.</p><p></p><p><strong>Role Overview Purpose:</strong> To maximize room revenue and profit through pro-active selling techniques and referrals across the resort. To provide a point of contact for all Revenue associated processes.</p><p><strong>Summary of Responsibilities:</strong></p><p></p><ul><li>To maintain departmental brand standards.</li><li>Maximize room s revenue through the conversion of telephone calls into sales.</li><li>Achieve targeted goals in the LQA, Forbes, Hotel Mystery Shopping calls and LISTEN calls.</li><li>Maintain the accuracy and cleanliness of the PMS Database.</li><li>Ensure market segmentation is accurate for each reservation.</li><li>Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction.</li><li>Produce quotations and written confirmation to FIT guest &amp; Travel agencies.</li><li>Complete understand and effective use of the Hotel's telephone system.</li><li>Support the Reservations Team, Sales and Revenue Management with special projects as required.</li><li>To have full and up to date knowledge of the hotel products and services.</li><li>To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller s needs using a client-orientated approach.</li><li>To check arrival reports - 48 hours prior to arrival and 5 days prior to arrival</li><li>To process transportation &amp; trace reports.</li><li>To handle all reservations through different channels (via email/telephone/ OTAs/ Brand.com) efficiently.</li><li>To actively participate in maximizing revenue through up-selling &amp; cross-selling by using effective upselling techniques.</li><li>To follow up on non-guaranteed bookings and pending payment.</li><li>To handle no-shows and cancellations as per policy.</li><li>To handle all inquiries promptly within 24 hours, ensuring the customer receives a friendly, professional and efficient response that accurately meets their needs.</li><li>To handle complaints promptly and professionally, demonstrating genuine care and concern under the supervision of the Manager on Shift.</li><li>To liaise with the Supervisors/Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered.</li><li>To attend all necessary internal hotel meetings, i.e. function sheet meetings, operation meetings, etc, to fully represent the Revenue department when needed</li><li>To prepare, update and file all correspondence relating to reservations and sales</li><li>To maintain an effective mechanism for following up provisional business inquiries</li><li>To ensure that the hotel is communicated on a daily basis in regards to V.I.P s, Arrivals and Management to greet, etc.</li><li>To maintain the cleanliness and hygiene of the department, it s fixtures, fittings, and equipment. To demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene</li><li>To ensure all legal and statutory regulations and responsibilities are met in order to maintain a safe working environment for yourself, your colleagues and our customers.</li></ul><p><strong>GENERAL DUTIES:</strong></p><p><strong>Health and Safety</strong></p><ul><li>Ensure that all potential and real Hazards are reported immediately and rectified</li></ul><p></p><ul><li>Be fully conversant with all departmental Fire, Emergency and Bomb procedures</li></ul><p></p><ul><li>Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees</li><li>Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.</li></ul><p></p><ul><li>Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others</li></ul><p></p><p></p><ul><li>Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.</li></ul><p></p><p></p><p><strong>Confidentiality</strong></p><ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy</li><li>Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul><p></p><p></p><p></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Downtown Rotana Hotel. Manama, Bahrain.<br><br>As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>