وظائف مشرف فرع في البحرين

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives. Prepare duty roster ensuring most efficient use of manpower resources. Key in guest arrival details from guest registration cards accurately and punctually. Post charges to individual or group folios acurately and punctually. Ensure that all group billing instructions are properly adhered to. Obtain credit card approvals for in-house guests prior to departure. Check and post PPV bills to guests folios. Conduct money changing transactions accurately and efficiently as per hotel policy. Close at the end of each shift and balance individual transactions and cash float. Prepare and handle guest billing procedures on check out. Assist in the key inventory and control procedures. Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up. Coach, counsel, discipline and develop all subordinate employees. Assist in the selection, training and evaluation of subordinate employees. Carry out administrative requirements as directed. General Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with al health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or reputation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically and within the parameters of local law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in guest relations, customer service, or hospitality management Proven supervisory or team leadership experience managing staff in a customer-facing environment Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams Strong conflict resolution and problem-solving abilities with composure under pressure Proficiency in hospitality management systems and software Organizational skills with ability to manage multiple priorities simultaneously Multilingual capabilities (English required) Cultural awareness and knowledge of hospitality industry standards and best practices</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Team Leadership:</strong> Supervise and lead a team of security officers, providing guidance and support. Foster a culture of teamwork, accountability, and excellence within the security department.</li><li><strong>Security Operations Oversight:</strong> Oversee day-to-day security operations, ensuring compliance with established protocols. Conduct regular briefings and debriefings with the security team.</li><li><strong>Training and Development:</strong> Provide training to security personnel on procedures, protocols, and customer service. Identify areas for improvement and implement ongoing training programs.</li><li><strong>Patrols and Surveillance:</strong> Conduct regular security patrols to monitor and maintain a visible presence. Supervise the operation of CCTV and surveillance systems.</li><li><strong>Incident Response:</strong> Lead responses to security incidents, coordinating with internal and external stakeholders. Conduct thorough investigations of security-related incidents and prepare detailed reports.</li><li><strong>Access Control:</strong> Oversee access control systems, managing permissions and restrictions. Ensure proper verification of individuals accessing restricted areas.</li><li><strong>Collaboration with Departments:</strong> Collaborate with other hotel departments to integrate security measures seamlessly. Address security-related concerns and inquiries from guests and staff.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> High school diploma or equivalent; additional certifications in security management are a plus.</p><ul><li><strong>Experience:</strong> Proven experience in a supervisory role in security, preferably in a hospitality setting.</li><li><strong>Leadership Skills:</strong> Strong leadership, communication, and decision-making abilities. Ability to motivate and inspire a security team.</li><li><strong>Training and Development:</strong> Experience in developing and delivering security training programs.</li><li><strong>Regulatory Compliance: </strong>In-depth knowledge of local and national security regulations.</li><li><strong>Physical Aspects of Position:</strong></li><li>Ability to actively supervise security operations and respond to incidents effectively.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p> <ol> <li>Prepare duty roster ensuring most efficient use of manpower resources.</li> </ol> <p> </p> <ol> <li>Key in guest arrival details from guest registration cards accurately and punctually.</li> </ol> <p> </p> <ol> <li>Post charges to individual or group folios acurately and punctually.</li> </ol> <p> </p> <ol> <li>Ensure that all group billing instructions are properly adhered to.</li> </ol> <p> </p> <ol> <li>Obtain credit card approvals for in-house guests prior to departure.</li> </ol> <p> </p> <ol> <li>Check and post PPV bills to guests folios.</li> </ol> <p> </p> <ol> <li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li> </ol> <p> </p> <ol> <li>Close at the end of each shift and balance individual transactions and cash float.</li> </ol> <p> </p> <ol> <li>Prepare and handle guest billing procedures on check out.</li> </ol> <p> </p> <ol> <li>Assist in the key inventory and control procedures.</li> </ol> <p> </p> <ol> <li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li> </ol> <p> </p> <ol> <li>Coach, counsel, discipline and develop all subordinate employees.</li> </ol> <p> </p> <ol> <li>Assist in the selection, training and evaluation of subordinate employees. </li> </ol> <p> </p> <ol> <li>Carry out administrative requirements as directed.</li> </ol> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ol> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> </ol> <p> </p> <ol> <li>Performs additional duties as directed by supervisors.</li> </ol> <p> </p> <ol> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> </ol> <p> </p> <ol> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> </ol> <p> </p> <ol> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> </ol> <p> </p> <ol> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> </ol> <p> </p> <ol> <li>Attends meetings and training as required by supervisors.</li> </ol> <p> </p> <ol> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> </ol> <p> </p> <ol> <li>Interacts with guests actively soliciting feedback.</li> </ol> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li> <li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li> <li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li> <li>Strong conflict resolution and problem-solving abilities with composure under pressure</li> <li>Proficiency in hospitality management systems and software</li> <li>Organizational skills with ability to manage multiple priorities simultaneously</li> <li>Multilingual capabilities (English required)</li> <li>Cultural awareness and knowledge of hospitality industry standards and best practices</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p><br><ol><li>Prepare duty roster ensuring most efficient use of manpower resources.</li></ol><ol><li>Key in guest arrival details from guest registration cards accurately and punctually.</li></ol><ol><li>Post charges to individual or group folios acurately and punctually.</li></ol><ol><li>Ensure that all group billing instructions are properly adhered to.</li></ol><ol><li>Obtain credit card approvals for in-house guests prior to departure.</li></ol><ol><li>Check and post PPV bills to guests folios.</li></ol><ol><li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li></ol><ol><li>Close at the end of each shift and balance individual transactions and cash float.</li></ol><ol><li>Prepare and handle guest billing procedures on check out.</li></ol><ol><li>Assist in the key inventory and control procedures.</li></ol><ol><li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li></ol><ol><li>Coach, counsel, discipline and develop all subordinate employees.</li></ol><ol><li>Assist in the selection, training and evaluation of subordinate employees. &nbsp;&nbsp;</li></ol><ol><li>Carry out administrative requirements as directed.</li></ol><p><strong>General</strong></p><br><ol><li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li></ol><ol><li>Performs additional duties as directed by supervisors.</li></ol><ol><li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li></ol><ol><li>Is fully conversant with al health and safety, fire and emergency procedures.</li></ol><ol><li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li></ol><ol><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li></ol><ol><li>Attends meetings and training as required by supervisors.</li></ol><ol><li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li></ol><ol><li>Interacts with guests actively soliciting feedback.</li></ol><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li><li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li><li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li><li>Strong conflict resolution and problem-solving abilities with composure under pressure</li><li>Proficiency in hospitality management systems and software</li><li>Organizational skills with ability to manage multiple priorities simultaneously</li><li>Multilingual capabilities (English required)</li><li>Cultural awareness and knowledge of hospitality industry standards and best practices</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>PREFERRED QUALIFICATIONS</h3><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>PREFERRED QUALIFICATIONS</strong></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><strong>Job Purpose:</strong></p><br><br><p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.</p><br><br><p><strong>Job Outline:</strong></p><br><br><ul><li>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.</li><li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously</li><li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.</li><li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies</li><li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies</li><li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner</li><li>Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting</li><li>Supervisory accountabilities:<br>- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.<br>- Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.<br>- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.<br>- Act as the senior in charge where no manager / officer is on duty</li></ul><p><strong>Qualifications &amp; Experience:</strong></p><br><br><p>Educated to GCSE (or equivalent) with at least 6 years? experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.</p><br><br><br><p>OR</p><br><br><p>Educated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.</p><br><br>Qualification<p>Knowledge/skills:</p><br><br><p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate</p><br><br><p>Knowledge of Weight &amp; Balance procedures and Live Animal Regulations</p><br><br><p>PC based skills including Microsoft Word/ Excel/ E-mail</p><br><br><p>Analytical and numeracy skills</p><br><br><p>Fluency in English and the language of the country you are working is essential.</p><br><br><p>Other job related information</p><br><br><p>Please note that you must have the right to live and work in Bahrain </p><br><br><p>Shift pattern</p><br><br><p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.</p><br><br>Salary &amp; benefits<p>Competitive Salary.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.</p> <ul> <li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously</li> <li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.</li> <li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies</li> <li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies</li> <li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner</li> <li>Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting</li> <li>Supervisory accountabilities:<br>- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.<br>- Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.<br>- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.<br>- Act as the senior in charge where no manager / officer is on duty</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Purpose:</strong></p> <p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.</p> <p><strong>Qualifications &amp; Experience:</strong></p> <p>Educated to GCSE (or equivalent) with at least 6 years? experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.</p> <p>OR</p> <p>Educated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.</p> Qualification <p>Knowledge/skills:</p> <p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate</p> <p>Knowledge of Weight &amp; Balance procedures and Live Animal Regulations</p> <p>PC based skills including Microsoft Word/ Excel/ E-mail</p> <p>Analytical and numeracy skills</p> <p>Fluency in English and the language of the country you are working is essential.</p> <p>Please note that you must have the right to live and work in Bahrain</p> <p>Shift pattern</p> <p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>The Associate Relationship Manager is responsible for managing and growing Priority Banking and Personal Banking client relationships by understanding client needs and providing appropriate banking, wealth, and lending solutions. The role focuses on driving profitable portfolio growth through new client acquisition, relationship deepening, cross-selling, and delivering an exceptional client experience. The incumbent will also support service delivery by handling client requests, resolving queries, managing complaints, and supporting branch teams to achieve business objectives.</span><br><b>Key Responsibilities</b> <br> <span>Strategy – Relationship Management</span> </span><ul> <li><span>Drive the Affluent Banking strategy by achieving Net Sales Revenue (NSR) targets while maintaining productivity, efficiency, and risk standards.</span></li> <li><span>Build, manage, and deepen relationships with Priority and Personal Banking clients through proactive engagement and tailored financial solutions.</span></li> <li><span>Increase client share of wallet by promoting Wealth Management (WM), retail banking, lending, and deposit products.</span></li> <li><span>Provide regular portfolio reviews, financial guidance, and timely follow-up to support evolving client needs.</span></li> <li><span>Strengthen relationships with clients and, where appropriate, their family members, advisers, and other key influencers.</span></li> <li><span>Retain and grow high-value client portfolios while converting service recovery opportunities into long-term client loyalty.</span></li> <li><span>Resolve client queries effectively and deliver outstanding customer service.</span></li> </ul> <span>Business</span> <ul> <li><span>Contribute to branch performance by achieving revenue and portfolio growth targets while meeting productivity and risk management requirements.</span></li> </ul> <span>Processes</span> <ul> <li><span>Adhere to approved sales, onboarding, client service, complaint resolution, Customer Due Diligence (CDD), and operational processes to ensure consistent delivery and strong control standards.</span></li> </ul> <br> <br> <span>People &amp; Talent</span> <ul> <li><span>Demonstrate and promote the Group’s values, culture, and valued behaviours.</span></li> <li><span>Collaborate effectively with business, risk, and control partners.</span></li> <li><span>Complete all mandatory learning and compliance requirements.</span></li> </ul> <span>Risk Management</span> <ul> <li><span>Operate within the Bank’s Operational Risk framework and ensure compliance with internal policies and external regulations.</span></li> <li><span>Maintain strong knowledge of banking products, retail operations, credit processes, audit requirements, and risk controls.</span></li> <li><span>Ensure adherence to Anti-Money Laundering (AML) requirements and Customer Due Diligence (CDD) standards.</span></li> <li><span>Drive effective complaint management and minimise operational losses.</span></li> <li><span>Escalate suspicious transactions in line with fraud and financial crime procedures.</span></li> </ul> <span>Governance</span> <ul> <li><span>Maintain awareness of the regulatory environment and governance standards applicable to the role.</span></li> <li><span>Ensure client information is accessed, processed, and stored only with the required documented consent.</span></li> <li><span>Support effective governance by working openly and collaboratively with internal and external stakeholders, including regulators.</span></li> </ul> <br> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Uphold the highest standards of ethics, integrity, and professional conduct in line with the Group’s Values and Code of Conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li> <li><span>Support fair client outcomes, financial crime compliance, and responsible business practices.</span></li> <li><span>Proactively identify, escalate, and mitigate risk, conduct, and compliance concerns.</span></li> </ul> <br> <span>Key Stakeholders</span> <ul> <li><span>Head of Branches</span></li> <li><span>Branch Manager</span></li> <li><span>Head, Consumer, Private and Business Banking (CPBB) – Bahrain &amp; Middle East (excluding United Arab Emirates (UAE))</span></li> <li><span>Head of Client Acquisition</span></li> <li><span>Head of Retail Products &amp; Segments</span></li> <li><span>Country Legal &amp; Compliance</span></li> <li><span>Human Resources (HR)</span></li> <li><span>Credit, Operations, Finance, and Business &amp; Operational Risk teams</span></li> </ul> <br> <span>Other Responsibilities</span> <ul> <li><span>Embed the Group’s Here for Good brand promise and values across branch activities.</span></li> <li><span>Take personal responsibility for understanding and managing risk and compliance requirements.</span></li> <li><span>Promote a culture of integrity, accountability, and client-centricity across all interactions.</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Current Account and Savings Account (CASA) and Credit Card Products</span></li> <li><span>Personal Lending Products</span></li> <li><span>Wealth Management (WM) and Bancassurance (BANCA)</span></li> <li><span>Risk Management and Reputational Risk Awareness</span></li> <li><span>Governance, Oversight and Control (SIF)</span></li> <li><span>Banking Products, Processes&nbsp;and Market Knowledge</span></li> <li><span>Relationship Management and Client Portfolio Growth</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br>&nbsp;<br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br>&nbsp;<br>Together we:<br>&nbsp;<br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br>&nbsp;<br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Skillfully machine components and items of ships machinery/equipment in accordance with</p></li></ul><p>customer’s specifications and as directed by the Supervisor in charge.</p><ul><li><p>Checks and records all important sizes to ensure acceptable tolerances. Present readings to</p></li></ul><p>Supervisor in-charge pointing out any discrepancies.</p><ul><li><p>Assists the Machine Shop Supervisor/Machine Shop Work Preparator to determine any material</p></li></ul><p>requirements.</p><ul><li><p>Arranges items of consumable materials e.g. tools, cutters for carrying out machining work.</p></li><li><p>Performs any responsible duty considered within the individual’s ability as instructed by the</p></li></ul><p>Supervisor in charge.</p><ul><li><p>Maintains his workstation in an organized and tidy state.</p></li><li><p>Observe the Company’s Safety Procedures and maintain safe working practices.</p></li><li><p>Observe the Company’s Quality Control Procedures and maintain acceptable working standards.</p></li><li><p>Maintain “good housekeeping” in and around his place of work.</p></li><li><p>Observe good time keeping and maintain a high standard of conduct.</p></li><li><p>Undertake to assist and train any apprentice/trainee allocated to him.</p></li><li><p>Performs other job-related duties as assigned</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Good interpersonal and communication skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Ability to deal with people at all levels.</p></li><li><p>Flexible team-player who easily adapts to an ever-changing environment.</p></li><li><p>Ability to follow directions accurately.</p></li><li><p>Proactive, positive and a high sense of responsibility.</p></li><li><p>Honest, respectful, and trustworthy.</p></li><li><p>Ability to solve problems at workplace.</p></li><li><p>Familiarity working with various tools and equipment.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Downtown Rotana Hotel. Manama, Bahrain.</p> <p>As a Tailor you are responsible for daily tailoring duties as instructed by Superiors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Measure, make or alter uniforms for new employees<br>• Take care of basic alterations requested by guests<br>• Inform the linen room supervisor for replenishing sewing supplies<br>• Repair and maintain uniforms for all hotel employees<br>• Keep a detailed record of the daily work<br>• Convert discarded linen into usable items for re-circulation<br>• Organize and take inventory of all fabric materials<br>• Keep the tailoring area clean and tidy<br>• Assume duties and tasks assigned by Superiors</p> <p></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious Bahraini national to work as part of the Bahrain CIB Coverage team.</p><br><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Provide frontline over the counter service for corporate customers including addressing queries, handling documents with appropriate authorisation checks, routing queries and documents to the right HSBC teams internally and sharing of&nbsp; documents/instruments with authorized client representatives.</li><li>Manage Corporate Counter activities, including liaising with company representatives over the counter.</li><li>Act as the first point of contact for customers at the corporate counter.</li><li>Answer customer/accounts department queries and guide customers to the relevant HSBC department as required; share relevant RM/team information internally as needed.</li><li>Receive customer requests over the counter and accept documents after completing preliminary checks.</li><li>Perform preliminary checks prior to receiving documents, using HSBC systems for CIB for Corporate, GPS and GTS transactions.</li><li>Perform authorisation checks and release ready items (documents/cheques/cheque books/trade documents/trade guarantees and other ready documents).</li><li>Obtain relevant approvals in exception scenarios.</li><li>Provide counter back-up for the Trade counter during leave periods.</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Experience in customer-facing operations/service (counter or branch-style environment).</li><li>Attention to detail for preliminary checks and authorisation/signature validation.</li><li>Ability to manage customer queries and route requests to the correct internal teams.</li><li>Sound judgement to escalate and obtain approvals for exceptions (e.g., unauthorised messenger, signature mismatch).</li><li>Organised approach to handling documents and managing multiple requests.</li><li>Ability to handle documents and communicate with clients in English and Arabic</li><li>Ability to work collaboratively across teams, communicate clearly with diverse customer representatives, and ensure fair, consistent service.</li><li>Support colleagues through back-up coverage and share relevant information responsibly to help teams succeed together.</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Bahrain </div> </div>

<p><strong>Business Development</strong></p><ul><li><p>Develop and grow repair and fabrication business with Bahrain shipyard (ASRY) - vessel owners, superintendents and yard project teams - for boiler, heat exchanger, piping and steel fabrication scopes.</p></li><li><p>Develop business with Bahrain industrial clients: Bapco Refinery, GPIC, Alba, power and desalination plants, EPC contractors and plant maintenance companies.</p></li><li><p>Complete vendor registration and prequalification with key Bahrain clients and maintain approved-vendor status.</p></li><li><p>Track shutdown/turnaround schedules, dry-docking programmes and maintenance tenders to build a forward pipeline of opportunities.</p></li><li><p>Represent the company in client meetings, technical clarifications and industry events in Bahrain.</p></li></ul><br><p><strong>Techno-Commercial</strong></p><ul><li><p>Attend site surveys and joint inspections; assess boiler, heat exchanger and fabrication scopes; and define technically sound, competitive repair solutions. </p></li><li><p>Prepare estimates and quotations, negotiate terms and close orders while protecting margin.</p></li><li><p>Review client purchase orders, contract terms, payment terms and variation claims; manage commercial correspondence and disputes.</p></li></ul><p><strong>Operations</strong></p><ul><li><p>Plan and oversee execution of awarded jobs at the Bahrain branch: manpower deployment, materials, subcontractors, quality (welding/NDT) and HSE compliance.</p></li><li><p>Control branch project costs against estimates; monitor productivity and drive on-time, on-budget completion.</p></li><li><p>Coordinate manpower and equipment support with Dubai HO for peak workloads and shutdown campaigns.</p></li><li><p>Ensure invoicing is raised promptly and follow up on collections; manage branch P&L performance.</p></li><li><p>Prepare weekly and monthly reports to Dubai HO covering pipeline, order booking, execution status, cost and collections.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Degree / Diploma in Mechanical Engineering (or equivalent technical qualification).</p></li><li><p>Minimum 5 years' experience in a similar techno-commercial / operations role, or with an EPC contractor serving the marine, oil & gas or industrial sectors.</p></li><li><p>Strong working knowledge of boilers, heat exchangers and fabrication works - repair methods, materials, welding processes, NDT and testing requirements.</p></li><li><p>Familiar with the Bahrain market: established contacts within ASRY, Bahrain's industrial plants, EPC contractors and supply chain.</p></li><li><p>Proven ability to prepare estimates, quotations and commercial proposals, and to negotiate and close orders.</p></li><li><p>Fluent in both Arabic and English (written and spoken); proficiency in both languages is mandatory. </p></li><li><p>Valid driving license; transferable visa / Bahrain residency preferred.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for the professional installation, removal &amp; maintenance of automotive window tint films in accordance with company standards &amp; customer requirements. Ensures high-quality workmanship, customer satisfaction, compliance with safety standards, &amp; efficient use of materials.</p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements &amp; recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p>Prepare vehicle windows by thoroughly cleaning glass surfaces and removing contaminants prior to film installation.</p><p>Install automotive window tint films on various vehicle types with precision and high-quality finishing.</p><p>Prepare vehicle glass surfaces by cleaning, measuring, cutting, and fitting films accurately.</p><p>Ensure tint applications are free from bubbles, creases, contamination, and other defects.</p><p>Perform tint removal and replacement when required.</p><p>Inspect completed installations to ensure compliance with company quality standards.</p><p>Conduct final quality checks before vehicle delivery.</p><p>Rectify installation defects and customer concerns promptly.</p><p>Maintain tools, equipment, and workstations in a clean and good working condition and report any malfunction or shortage to the Supervisor.</p><p>Ensure proper handling and storage of tint films and related materials.</p><p>Minimize material wastage and report damaged stock or equipment.</p><p>Maintain accurate inspection records, quality reports, and customer feedback documentation.</p><p>Collaborate with the sales team to address customer inquiries, provide estimates, and support business growth opportunities.</p><p>Estimate service &amp; repair time to support efficient scheduling &amp; meet timelines set by the Supervisor.</p><p>Report operational, procedural, workflow, or system issues to the Supervisor in a timely manner to enable effective corrective action.</p><p>Ensure full compliance with company policies, internal procedures, and EHSQ requirements.</p><p>Maintain a clean, organized workspace and ensure proper handling of materials.</p><p>Contribute to improving installation protocols to reduce waste and increase precision.</p><p>Knowledge of approved and established procedures for conducting service and repairs.</p><p>Report to the Supervisor any difficulties or additional job required during work.</p><p>Communicate professionally with customers regarding tinting options, maintenance instructions, and aftercare requirements.</p><p>Support customer satisfaction by delivering quality workmanship &amp; timely completion of jobs.</p><p>Ensure that our customers receive the highest level of customer service at all times.</p><p>Handle customer vehicles and property with extreme care to prevent damage at all times.</p><p>Coordinate with workshop staff, service advisors, and supervisors to ensure efficient workflow.</p><p>Assist colleagues in related vehicle enhancement services when required.</p><p>Shall be knowledgeable of A.A. Bin Hindi Internal procedures and policies.</p><p>Perform other duties and responsibilities as agreed upon by the Division Head &amp; Job holder.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements &amp; recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Promote and market subscription-based services and packages.</p></li><li><p>Handle customer inquiries and provide excellent customer support.</p></li><li><p>Manage customer subscriptions, renewals, and related transactions.</p></li><li><p>Develop and execute marketing campaigns to increase sales and customer engagement.</p></li><li><p>Build and maintain strong relationships with customers and business partners.</p></li><li><p>Oversee daily branch operations and ensure smooth business activities.</p></li><li><p>Prepare sales and performance reports for management.</p></li><li><p>Coordinate with headquarters and support teams to achieve business objectives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Marketing, Business Administration, or a related field.</p></li><li><p>Proven experience in marketing, sales, customer service, or branch operations.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to engage directly with customers and build lasting relationships.</p></li><li><p>Experience with subscription-based products or services is an advantage.</p></li><li><p>Proficiency in Microsoft Office and digital marketing tools.</p></li><li><p>Fluent in English (Arabic is a plus).</p></li><li><p>Valid Bahrain driving license is preferred.</p></li></ul><p></p></section>

<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ensure the efficient and safe delivery of petroleum products to customers by providing clear directions to tanker drivers and overseeing the inspection of vehicles. This includes allocating and distributing delivery notes, instructing drivers on loading and overall driving procedures, and assisting the Shift Supervisor in tracking vehicles. The role is responsible for monitoring the loading and delivery process, ensuring proper allocation of delivery notes, and maintaining accountability for safe and efficient driving, delivery, and fuel discharging procedures by tanker drivers.</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Route Assessment and Planning<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assess and validate tanker routes for new customer sites to ensure safe and efficient access.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Identify potential risks such as road conditions, traffic constraints, height/weight restrictions, and environmental hazards.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Recommend optimal routes and alternative access options where required.<br>Site Accessibility Evaluation<br>•&nbsp;&nbsp;&nbsp;&nbsp;Conduct on-site evaluations for new and redeveloped locations to determine tanker accessibility.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assess entry/exit points, turning radius, loading/unloading areas, and safety conditions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide documented feedback and recommendations for Operations prior to site approval.<br>Training and Development of Drivers<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist in training new drivers in safe tanker operations, route familiarization, and company procedures.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support ongoing competency assessment of existing drivers through on-the-job evaluation and feedback.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Mentor drivers on safe driving practices, emergency response, and customer interaction standards.<br>Operational Support and Coordination<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide field support to Operations during new site activations or route changes.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist in resolving on-site operational issues related to tanker access or delivery challenges.<br>Documentation and Reporting<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare and submit reports on site assessments, route evaluations, and driver performance.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate records of observations, recommendations, and completed assessments.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Contribute to continuous improvement initiatives through data-driven insights.</p><br><br>Qualifications:<br><p>Minimum 10 Years’ experience in driving heavy vehicles preferably of articulated type.<br>High School or Higher<br>Driver with Valid License:<br>-&nbsp;&nbsp;&nbsp;&nbsp;H.V Exceeding 3000KG<br>-&nbsp;&nbsp;&nbsp;&nbsp;Trailer &amp; Semi-Trailer<br>-&nbsp;&nbsp;&nbsp;&nbsp;Tanker Truck&nbsp;<br>-&nbsp;&nbsp;&nbsp;&nbsp;Trailer Tanker<br>Handling Hazards Material&nbsp;<br>Familiar with the delivery, loading and unloading process of petroleum product&nbsp;<br>&nbsp;</p><br> </div>

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Reports to:</strong> Head of Cards<br> <strong>Relevant experience:</strong> 10 - 15 years cards sales, card campaign launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <ul> <li>Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards</li> <li>Knowledge of cards (debit, credit and prepaid) and key metrics</li> </ul> <h4>Purpose of the project</h4> <p>The credit card new sales & acquisition product manager will drive growth of the issuer's credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution. This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.</p> <h4>Key activities, core responsibilities and accountabilities</h4> <p><strong>1. Acquisition strategy & market growth</strong></p> <ul> <li>Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics</li> <li>Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape</li> <li>Define sales targets, growth levers, and acquisition KPIs across all channels</li> </ul> <p><strong>2. Data analytics & performance optimization</strong></p> <ul> <li>Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models</li> <li>Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency—consistent with data-driven approaches seen in acquisition programs</li> <li>Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing</li> </ul> <p><strong>3. Campaign planning & execution</strong></p> <ul> <li>Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region</li> <li>Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking</li> <li>Partner with marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates</li> </ul> <p><strong>4. Channel development & optimization</strong></p> <ul> <li>Drive performance across all acquisition channels—branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events</li> <li>Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences</li> <li>Identify new channel opportunities (e.g., partnerships, lead-generation platforms, fintech enablers) and develop scalable onboarding models</li> </ul> <p><strong>5. Credit policy & risk alignment</strong></p> <ul> <li>Collaborate with credit risk to optimize acquisition credit policies without compromising portfolio quality—supporting faster approvals, improved eligibility frameworks, and targeted risk models</li> <li>Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk</li> <li>Lead policy A/B testing, segment-based thresholds, and pre-approved programs</li> </ul> <p><strong>6. Sales enablement & training</strong></p> <ul> <li>Develop and deliver training programs for channel partners, acquisition teams, telesales, and branch staff—aligned with best practices highlighted in sales augmentation programs</li> <li>Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity</li> <li>Ensure acquisition teams articulate USP, offers, and competitive advantages clearly</li> </ul> <p><strong>7. Marketing communications & collateral</strong></p> <ul> <li>Work with marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion</li> <li>Ensure messaging accuracy, compliance, and alignment with product positioning—as reinforced by content governance roles seen in card teams</li> </ul> <p><strong>8. Cross-functional leadership</strong></p> <ul> <li>Partner with finance, credit, risk, digital, IT, legal, compliance, and operations teams to ensure seamless implementation of acquisition initiatives—similar to multi-function coordination demonstrated in lead acquisition-focused projects, from ideation to execution and performance reviews</li> <li>Ensure stakeholder alignment, consistent communication, and timely issue resolution</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor's or master's degree in business, finance, marketing, or related field</li> <li>Strong understanding of card payments, processing systems, and regulatory environments</li> <li>10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration</li> <li>Excellent analytical, communication, and stakeholder management skills</li> </ul></p><p></p>