وظائف مدير صيانة في البحرين

<p><h4>Description</h4> <p>We are looking for a proactive and analytical project manager to support the performance and growth of a leading destination in Bahrain.</p> <p>In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.</p> <h4>Main responsibilities</h4> <ul> <li>Analyze visitor, membership, and revenue data to identify trends and opportunities.</li> <li>Monitor customer behavior, including patterns and spending habits.</li> <li>Prepare reports and dashboards to track business performance and key metrics.</li> <li>Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li> <li>Support the implementation and tracking of business improvement initiatives.</li> <li>Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li> <li>Evaluate the effectiveness of promotions, events, and new initiatives.</li> <li>Conduct market research and benchmark industry trends and best practices.</li> <li>Provide ad-hoc analysis and operational support to management.</li> </ul> <h4>Requirements</h4> <ul> <li>2-5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li> <li>Strong analytical and problem-solving skills.</li> <li>Advanced proficiency in Microsoft Excel or Google Sheets.</li> <li>Ability to interpret data and translate insights into practical recommendations.</li> <li>Strong organizational and project coordination skills.</li> <li>Excellent communication and stakeholder management abilities.</li> <li>Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li> <li>Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li> <li>Based in Bahrain.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Manager, Leasing | MAF Properties | Asset Management Bahrain<br><strong>ROLE SUMMARY</strong><br>The Leasing Manager is responsible for executing leasing operations and managing tenant relationships across a defined regional portfolio of malls. The role ensures occupancy targets, revenue goals, and tenant satisfaction are met by driving timely lease transactions and proactive account management.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Manage leasing activities across assigned assets, including new leases, renewals, and replacements.</li><li>Prepare and present proposals, rent justifications, and internal approval documentation.</li><li>Negotiate lease terms in accordance with regional pricing guidelines and governance standards.</li><li>Maintain ongoing communication with tenants to address operational and commercial concerns.</li><li>Support anchor tenant negotiations and relationship development.</li><li>Ensure high tenant satisfaction through responsive servicing and coordination with mall operations.</li><li>Analyze market trends, category performance, and competitor benchmarks.</li><li>Track KPIs including occupancy rate, rent yield, and lease maturity schedules.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration or any relevant field.</li><li>6–10 years of experience in leasing or property management, ideally within regional or multi-asset portfolios.</li><li>Exposure to Bahrain or GCC retail markets.</li><li>Excellent communication and negotiation skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p><h4>Role summary</h4> <p>The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards. The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out. The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.</li> <li>Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.</li> <li>Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.</li> <li>Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.</li> <li>Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.</li> <li>Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.</li> <li>Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.</li> <li>Review and approve project methodologies, work plans, method statements, and construction sequences.</li> <li>Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.</li> <li>Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.</li> <li>Administer contracts, evaluate variations, manage claims, and support commercial negotiations.</li> <li>Identify opportunities for value engineering and continuous process improvement.</li> <li>Conduct regular project review meetings and ensure timely resolution of technical and operational issues.</li> <li>Oversee project commissioning, handover, documentation, and successful project close-out.</li> </ul> <h4>Qualifications and skills</h4> <ul> <li>Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.</li> <li>Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.</li> <li>Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.</li> <li>Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.</li> <li>Proficiency in project management software such as Primavera P6 and Microsoft Project.</li> <li>Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.</li> <li>Excellent leadership, communication, negotiation, and stakeholder management skills.</li> <li>Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.</li> <li>Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.</li> </ul></p><p></p>

<p>A leading construction and fit-out company is seeking a Project Manager – Fit-Out Construction to manage small fit-out construction projects from planning to completion. The role is responsible for coordinating site activities, contractors, suppliers, and project timelines to ensure projects are delivered on time, within budget, and to the required quality and safety standards. • Manage and supervise small fit-out construction projects from start to handover. • Plan project schedules and coordinate site activities, contractors, and suppliers. • Monitor project progress, quality of work, costs, and timelines. • Review drawings, specifications, and material requirements to ensure smooth execution. • Conduct regular site visits to monitor progress and resolve site-related issues. • Ensure projects are completed in line with approved designs, quality standards, and safety requirements. • Coordinate with consultants, subcontractors, and internal stakeholders throughout the project lifecycle. • Review project costs, contractor quotations, and variation work when required. • Prepare regular progress reports and updates for management. • Oversee project completion, snagging, and final handover.</p><p>• Bachelor's degree or diploma in Civil Engineering, Construction Management, Architecture, or a related field. • 3–5 years of experience in fit-out construction or interior construction project management. • Experience managing small to medium-sized construction fit-out projects. • Good knowledge of site execution, project planning, contractor coordination, and budgeting. • Strong leadership, communication, and problem-solving skills. • Proficiency in MS Office; knowledge of AutoCAD and project scheduling tools is an advantage. • Excellent organizational and time management abilities. • Strong communication and stakeholder management skills. • Ability to work under pressure and manage multiple tasks simultaneously. • Attention to detail and commitment to quality. • Problem-solving mindset with the ability to resolve site issues effectively</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span>&nbsp;8-10&nbsp;Years</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br> <p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br> <p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li> <li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li> <li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li> <li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li> <li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li> <li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li> <li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li> <li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li> <li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li> <li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li> <li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li> <li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Stakeholder &amp; Customer Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Team &amp; People Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Process &amp; Governance</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Operational Excellence &amp; Continuous Improvement</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking a quality manager who will lead and manage the organization’s quality assurance function to ensure products, services, and processes meet established standards, client requirements, and regulatory guidelines. The role is responsible for developing, implementing, and continuously improving quality management systems (QMS) to drive operational excellence and customer satisfaction. The quality manager will oversee quality planning, inspection, testing, and auditing activities to verify compliance with contractual, technical, and regulatory requirements. They will establish quality policies, procedures, and performance metrics, ensuring alignment with industry standards such as ISO 9001 and company objectives. The manager will additionally provide leadership, direction, and mentorship to quality teams, ensuring effective execution of quality processes and continuous professional development.</p> <p><strong>This will be an onsite position with full-time deployment to NSA Bahrain in Manama, Bahrain.</strong></p> <h4>Roles and responsibilities</h4> <ul> <li>Develop and maintain the Quality Management System (QMS).</li> <li>Analyze quality data and performance indicators to identify trends, risks, and opportunities for improvement.</li> <li>Lead root cause analysis and corrective/preventive action initiatives to address non-conformances and enhance product reliability and process efficiency.</li> <li>Ensure successful completion of internal and external audits and promote a culture of continuous improvement, safety, and compliance.</li> <li>Collaborate with cross-functional teams—including engineering, operations, procurement, and HSE—to embed quality throughout the project lifecycle.</li> <li>Serve as the primary point of contact for clients, auditors, and regulatory bodies on quality-related matters.</li> <li>Analyze quality metrics and drive continuous improvement initiatives.</li> <li>Implement corrective and preventative actions (CAPA).</li> <li>Ensure compliance with industry standards and regulations.</li> <li>Manage and mentor quality assurance personnel.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Must be a US citizen.</li> <li>Bachelor’s degree in engineering, quality management, or a related field.</li> <li>Typically 8-12+ years of relevant experience in quality assurance/quality management.</li> <li>Strong knowledge of quality standards (e.g., ISO 9001) and auditing practices.</li> <li>Experience with quality tools (e.g., RCA, Six Sigma, statistical analysis).</li> <li>Excellent leadership, communication, and problem-solving skills.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li> <li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience.</li> <li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance.</li> <li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales.</li> <li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence.</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms.<br> In this role, you will be the day-to-day point of contact for a portfolio of partners.<br> You will manage relationships, support campaign delivery, and help partners get the most out of the platform.<br> This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.<br> Main Responsibilities • Manage a portfolio of partners — serving as their primary contact for day-to-day queries, updates, and renewals • Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly • Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief • Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly • Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events • Keep partner records, activity logs, and pipeline data up to date in the internal systems • Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team • 1–2 years of experience in account management, sales, partnerships, or a client-facing role — fresh graduates with strong internship experience will be considered • Strong communicator — comfortable building rapport with partners over email, phone, and in person • Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously • A genuine interest in the student market and the brands that serve it • Fluency in Arabic and English is a strong advantage • Based in or willing to operate across Saudi Arabia or Bahrain</span> </div>

<p>A leading construction and fit-out company is seeking a Project Manager – Fit-Out Construction to manage small fit-out construction projects from planning to completion. The role is responsible for coordinating site activities, contractors, suppliers, and project timelines to ensure projects are delivered on time, within budget, and to the required quality and safety standards. • Manage and supervise small fit-out construction projects from start to handover. • Plan project schedules and coordinate site activities, contractors, and suppliers. • Monitor project progress, quality of work, costs, and timelines. • Review drawings, specifications, and material requirements to ensure smooth execution. • Conduct regular site visits to monitor progress and resolve site-related issues. • Ensure projects are completed in line with approved designs, quality standards, and safety requirements. • Coordinate with consultants, subcontractors, and internal stakeholders throughout the project lifecycle. • Review project costs, contractor quotations, and variation work when required. • Prepare regular progress reports and updates for management. • Oversee project completion, snagging, and final handover.</p><p>• Bachelor's degree or diploma in Civil Engineering, Construction Management, Architecture, or a related field. • 3–5 years of experience in fit-out construction or interior construction project management. • Experience managing small to medium-sized construction fit-out projects. • Good knowledge of site execution, project planning, contractor coordination, and budgeting. • Strong leadership, communication, and problem-solving skills. • Proficiency in MS Office; knowledge of AutoCAD and project scheduling tools is an advantage. • Excellent organizational and time management abilities. • Strong communication and stakeholder management skills. • Ability to work under pressure and manage multiple tasks simultaneously. • Attention to detail and commitment to quality. • Problem-solving mindset with the ability to resolve site issues effectively</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><u>Our Services:</u></p><br><p><b>Investor Due Diligence:</b></p><br><p>AML screening to ensure investor compliance with money laundering</p><br><p>All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|)</p><br><p>Collection and Identification of Beneficial Owners and Shareholders</p><br><p>Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)</p><br><p>PEP identification and Reporting</p><br><p><b>Registration and Static Data:</b></p><br><p>Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.</p><br><p>Distribute Investor Communications/ mailings via manual email, portal or system generated</p><br><p><b>Dealing &amp; Cash:</b></p><br><p>Receive and Process Subscriptions, Redemptions, Transfers, and Switches</p><br><p>Approve bank information for wires</p><br><p>Match money received to money in the bank</p><br><p><b>Reconciliations:</b></p><br><p>Reconcile money movements related to subscriptions, redemptions, switches and distribution</p><br><p>Investigate reconciliation breaks</p><br><p>Chase for missing monies related to partial or unsettled payments</p><br><p>Ensure custodians/ distributors are all reconciled by the end of each month</p><br><p><b>Reporting:</b></p><br><p>Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)</p><br><p>Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows</p><br><p>Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption,</p><br><p>Capital Calls, Dividend distribution notices or any other communication requested by Board</p><br><p>of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream,</p><br><p>Allfunds and more</p><br><p>Family Office reporting: Updating FO investor accounts</p><br><p><b>Tax, FATCA/CRS:</b></p><br><p>Collection of relevant FATCA/CRS forms</p><br><p>TIN and GIIN verification</p><br><p>Tax declaration collection</p><br><p>Defining tax status of every investor in system</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>

<p><h4>Description</h4> <p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p> <p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p> <h4>Responsibilities</h4> <p><strong>1. Member & guest experience</strong></p> <ul> <li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li> <li>Ensure every member interaction reflects the standards of a luxury private club</li> <li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li> <li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li> <li>Identify opportunities to surprise and delight members through personalised experiences</li> <li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li> </ul> <p><strong>2. Hospitality operations & service excellence</strong></p> <ul> <li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li> <li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li> <li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li> <li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li> <li>Monitor daily operations to ensure a seamless member journey across every department</li> </ul> <p><strong>3. Cross-functional service leadership</strong></p> <ul> <li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li> <li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li> <li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li> <li>Promote collaboration and accountability for service excellence across the organisation</li> </ul> <p><strong>4. Quality assurance & continuous improvement</strong></p> <ul> <li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li> <li>Conduct regular mystery audits and operational walkthroughs</li> <li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li> <li>Lead service improvement projects and monitor implementation across departments</li> <li>Benchmark the club against leading luxury hospitality and private club standards</li> </ul> <p><strong>5. Training & service culture</strong></p> <ul> <li>Champion a hospitality-first culture throughout the organisation</li> <li>Design and deliver customer service training programmes for all member-facing employees</li> <li>Coach managers and supervisors on luxury service delivery and member engagement</li> <li>Reinforce standards through regular observations, coaching, and feedback</li> <li>Recognise and celebrate exceptional service across teams</li> </ul> <p><strong>6. Club ambience & member engagement</strong></p> <ul> <li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li> <li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li> <li>Support the delivery of exclusive member experiences and hospitality activations</li> <li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li> <li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li> <li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li> <li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li> <li>Experience leading cross-functional service improvement initiatives</li> <li>Exceptional interpersonal, communication, and relationship-building skills</li> <li>Comfortable engaging with senior executives, VIPs, members, and international guests</li> <li>Experience designing service standards and delivering hospitality training is highly desirable</li> </ul></p><p></p>

<p>At EY, we re all in to shape your future with confidence.</p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>EY Parthenon is recruiting for a Valuations Senior Manager to assist our MENA based Oil and Gas clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p>Your key responsibilities</p><p>As a Valuations Senior Manager, you'll be working on large Oil and Gas clients delivering valuations and modelling projects to high standards. You will also be engaged in driving growth through business development and active solution positioning.</p><p>You'll perform valuations and modelling assignments, as well as being involved in drafting presentations and reports, formulating views, presenting conclusions to client and teams.</p><p>Skills and attributes for success</p><p>Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in finance, economics, accounting, or business.</p><p>At least 7 years of valuation work experience with Oil and Gas/Energy clients with a significant part spent working at a Big 4.</p><p>Experience managing valuation projects for M&amp;A, Purchase Price Allocations, and Fair Valuations.</p><p>Financial modeling skills, including building and reviewing models for Energy businesses.</p><p>Proven ability to write and own valuation reports for M&amp;A and Financial Reporting.</p><p>Have hunger to grow and develop professionally.</p><p>Have valuation experience in a professional services/Big 4 firmand working with large clients.</p><p>Have commercial drive and hunger for business development</p><p>Made progress towards a CFA, CA, or other professional qualification.</p><p>We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.</p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job summary</h4> <p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of spa operations and budgets</h4> <ul> <li>Assumes the responsibilities of the Spa Director in his/her absence.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> <li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li> <li>Manages supplies and equipment inventories within budget.</li> <li>Maintains cleanliness of spa and related areas and equipment.</li> <li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li> </ul> <h4>Ensuring and delivering exceptional customer service</h4> <ul> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li> <li>Strives to improve service performance.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> <li>Observes service behaviors of employees and providing feedback to individuals.</li> <li>Participates in employee progressive discipline procedures.</li> <li>Participates in an on-going employee recognition program.</li> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Supervises on-going training initiatives and conducting training when appropriate.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li> <li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>About the role</h4> <p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels.<br> This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.<br> The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility.<br> The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p> <h4>Responsibilities</h4> <strong>Strategy & marketing leadership</strong> <ul> <li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li> <li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li> <li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li> <li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li> <li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li> </ul> <strong>Campaign management & growth execution</strong> <ul> <li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li> <li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li> <li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li> <li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li> <li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li> </ul> <strong>Analytics, optimization & reporting</strong> <ul> <li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li> <li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li> <li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li> <li>Present actionable recommendations and performance updates to leadership regularly</li> <li>Continuously optimize campaigns through A/B testing and experimentation</li> </ul> <strong>Content, branding & messaging</strong> <ul> <li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li> <li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li> <li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li> <li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li> </ul> <strong>Cross-functional collaboration</strong> <ul> <li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li> <li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li> <li>Contribute to broader growth strategy discussions and go-to-market initiatives</li> </ul> <h4>What makes you a perfect fit</h4> <ul> <li>Strategic thinker who connects marketing execution to business outcomes</li> <li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li> <li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li> <li>Creative storyteller capable of building compelling brand and campaign messaging</li> <li>Strong communicator and collaborative leader who works effectively across teams</li> </ul> <h4>Required experience & skills</h4> <ul> <li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li> <li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li> <li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li> <li>Experience balancing strategic planning with hands-on execution</li> <li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li> <li>Excellent leadership, communication, and project management skills</li> </ul> <h4>Preferred experience & skills</h4> <ul> <li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li> <li>Background in account-based marketing (ABM) or performance-driven demand generation</li> <li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li> <li>Experience managing cross-functional marketing teams or external agencies</li> <li>Strong branding, storytelling, and positioning capabilities</li> <li>Experience scaling marketing systems in high-growth environments</li> </ul> <h4>What does a typical day look like?</h4> <p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p> <ul> <li>Review campaign dashboards and optimize active marketing initiatives</li> <li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li> <li>Launch and refine campaigns across paid and organic channels</li> <li>Monitor lead flow, pipeline quality, and funnel conversion performance</li> <li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li> <li>Analyze campaign data and prepare actionable reports and recommendations</li> </ul> <p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li> <li>Customer acquisition cost (CAC) and marketing ROI</li> <li>Website traffic and conversion rate growth</li> <li>Lead-to-opportunity and opportunity-to-customer conversion rates</li> <li>Paid campaign performance and ROAS</li> <li>Brand visibility, engagement, and audience growth across channels</li> </ul> <h4>Interview process</h4> <ul> <li>Application review – assessment of experience and role alignment</li> <li>Initial interview – discussion of background, marketing expertise, and growth mindset</li> <li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li> <li>Final interview – leadership and culture fit discussion with the client team</li> <li>Offer & background verification</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue. This is not a support-only role.</p> <p>You will:</p> <ul> <li>Manage a portfolio of accounts</li> <li>Drive onboarding and adoption</li> <li>Identify risks early and prevent churn</li> <li>Own renewals and expansion opportunities</li> </ul> <p>If you think in terms of retention, expansion, and client value — this role is built for you.</p> <h4>What you’ll own</h4> <p><strong>1. Onboarding & product adoption</strong><br> Lead onboarding and define success criteria<br> Configure accounts and deliver training<br> Ensure smooth implementation<br> Track early adoption and close gaps</p> <p><strong>2. Account & relationship management</strong><br> Manage 20–40 client accounts<br> Act as the primary point of contact<br> Build strong relationships with stakeholders<br> Conduct regular check-ins and strategic calls</p> <p><strong>3. Proactive client engagement</strong><br> Monitor usage via:<br> Gainsight<br> ChurnZero<br> Totango<br> Identify at-risk accounts early<br> Execute re-engagement playbooks<br> Deliver Quarterly Business Reviews (QBRs) aligned with ROI</p> <p><strong>4. Support coordination & escalation</strong><br> Triage client issues and escalate internally<br> Work with product/technical teams for resolution<br> Ensure issues are fully resolved and clients are satisfied</p> <p><strong>5. Revenue growth & retention</strong><br> Identify upsell and cross-sell opportunities<br> Collaborate with sales teams on expansion<br> Own renewal pipeline and timelines<br> Prepare contracts and ensure smooth renewals</p> <p><strong>6. Reporting & feedback loop</strong><br> Track and report:<br> Client health<br> Usage metrics<br> Renewal status<br> Capture client feedback and share with product teams<br> Improve overall customer experience</p> <h4>What makes you a strong fit</h4> <ul> <li>You think in revenue (retention + expansion), not just support</li> <li>You’re a strong communicator with executive presence</li> <li>You balance client advocacy and business outcomes</li> <li>You’re proactive — not reactive</li> <li>You can manage multiple accounts without dropping the ball</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–3+ years in: <ul> <li>Customer success</li> <li>Account management</li> <li>Client-facing roles</li> </ul> </li> <li>Experience with: <ul> <li>Salesforce or HubSpot</li> <li>CS platforms (e.g., Gainsight, ChurnZero, Totango)</li> </ul> </li> <li>Strong presentation skills (QBRs, demos, client reviews)</li> <li>Proven ability to: <ul> <li>Manage accounts</li> <li>Drive renewals</li> </ul> </li> </ul> <h4>Nice to have</h4> <ul> <li>3–5 years CSM/AM experience with revenue targets</li> <li>SaaS, B2B tech, or professional services background</li> <li>Familiarity with: <ul> <li>NPS / CSAT</li> <li>Customer health scoring</li> </ul> </li> <li>Experience creating: <ul> <li>Playbooks</li> <li>Client decks</li> <li>Case studies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review dashboards for: <ul> <li>At-risk accounts</li> <li>Growth opportunities</li> </ul> </li> <li>Conduct client calls (onboarding, check-ins, QBRs)</li> <li>Coordinate internally with: <ul> <li>Support</li> <li>Product</li> <li>Sales</li> </ul> </li> <li>Track renewals and expansion opportunities</li> <li>Update CRM and health scores</li> <li>Prepare insights and recommendations</li> </ul> <p>In short: You ensure customers see value, stay, and grow.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Net Revenue Retention (NRR) ? 100%</li> <li>Renewal rate 90–95%</li> <li>Expansion / upsell revenue</li> <li>Client health score improvement</li> <li>NPS / CSAT performance</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct ownership of revenue retention + growth</li> <li>High-impact role across product, sales, and customer experience</li> <li>Strong exposure to client strategy and decision-making</li> <li>Opportunity to build long-term client relationships</li> <li>Remote flexibility with structured expectations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview</li> <li>Practical task (QBR / account strategy scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re someone who:</p> <ul> <li>Builds strong client relationships</li> <li>Thinks in retention and expansion</li> <li>Drives outcomes, not just activity</li> </ul> <p>This role is a strong fit.</p></p><p></p>

<p><h4>Job overview</h4> <p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li> <li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li> <li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li> <li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li> <li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li> <li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li> <li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li> <li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li> <li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li> <li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li> <li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li> </ul> <h4>Key requirements</h4> <ul> <li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li> <li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li> <li><strong>Skills:</strong></li> <ul> <li>Strong negotiation and contract management skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Analytical and problem-solving abilities.</li> <li>Knowledge of healthcare regulations and accreditation standards.</li> <li>Proficiency in relevant software and technology tools.</li> <li>Regional medical industry knowledge.</li> </ul> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Job overview</h4> <p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the senior manager or head of department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective applicable various revenue streams and execution of identified revenue generation strategies.</p> <h4>Key responsibilities:</h4> <li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li> <li><strong>Develop cost savings strategies:</strong> Aligned with financial savings target, this is to be delivered by the team but also individually.</li> <li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li> <li><strong>Medical provider contracting:</strong> Negotiations with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust applicable provider revenues.</li> <li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li> <li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li> <li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li> <li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li> <li><strong>Collaboration:</strong> Work closely with other departments such as claims, business development, CRM, operations, and finance to support overall organizational goals.</li> <li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li> <li><strong>Work effectively with AI, machine learning, data analytics, and cloud-based tools,</strong> adhering to high standards of data governance, security, and ethical use.</li> <h4>Key requirements:</h4> <li><strong>Education:</strong> Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.</li> <li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li> <li><strong>Skills:</strong></li> <ul> <li>Strong negotiation and contract management skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Analytical and problem-solving abilities.</li> <li>Knowledge of healthcare regulations and accreditation standards.</li> <li>Proficiency in relevant software and technology tools.</li> <li>Regional medical industry knowledge.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>