وظائف لخريجي كلية التربية في البحرين

<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Senior Process Engineer</p><b>Job Description</b><p>Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. &nbsp;At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.&nbsp;</p><br><p>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.</p><br><p>In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.</p><br><p><span>We are looking for a <b>Senior Process Engineer</b> to provide technical leadership, development and control to the Family care Asset Tissue machine at Askar mill. so that it maintains the highest levels of productivity and profitability while maintaining high EHS and quality levels. Provide technical support to the Operations Team to ensure continuous and</span></p><br><p><span>competitive operations, to ensure smooth transition of production at converting section. </span></p><br><p><b>Key Responsibilities:</b></p><br><ul><li><span>Achieve a safe operating environment by promoting and auditing both EHS practices and training measures within the GCC Manufacturing. </span></li><li><span>Participate in the design programs that maintain occupational health, EHS and</span>&nbsp;<span>environment of the highest standard.</span></li><li><span>Comply with Corporate policies, procedures and statutory requirements by attendance at internal and external seminars and courses, reading books and journals and communicating with manufacturers’ representatives and assimilate the information for the purpose of achieving the highest levels of plant reliability and EHS.</span></li><li><span>All Regulatory Standards must be followed and achieved.</span></li><li><span>Monitor quality conformance, investigate causes of deviation and recommend</span>&nbsp;<span>appropriate solutions. Assist in the maintenance of quality specifications and the</span>&nbsp;<span>Centerline System to enable conformance to both customer requirements and machine capabilities</span>. <span>The development of a comprehensive quality control program that minimize waste and improves customer perception.</span></li><li><span>Ensure that the environmental design and operations of the project are within compliance of the standards of the Corporation and the Government.</span></li><li><span>Provide technical support on defined projects and ongoing improvements of processes, products and quality through innovative solutions to problems and the application of new technology. Maintain a technical monitoring service to the facility by applying accumulated experience of local technology and keeping abreast of external technology</span></li><li><span>Provide professional engineering knowledge and expertise for the solution of Mill daily operating problems. Utilize LEAN Manufacturing tools to address root causes and set standards to avoid repeated failures. </span></li><li><span>Develop and provide training programs for Operation crews </span><span>in order to</span><span> elevate their knowledge of process and equipment</span></li><li><span>Audit and make recommendations for the solution of problems relating to production, cost and quality of all production to assure the attainment of Mill Objectives and compliance with government regulations.</span></li><li><span>Recommend items for Capital Budgets and major maintenance budgets and implement project assignments on authorized budgets within the prescribed time limits and cost allowances.</span></li><li><span>Statistical analysis of process and quality data utilizing existing tools. </span></li><li><span>Continuously seek innovative solutions and lead by example</span></li><li><span>The incumbent is responsible for liaising with the suppliers to optimize all materials used.</span></li><li><span>Be a lead and role model for the Process engineers that report to him/her</span></li><li><span>Successful implementation of projects and trials on various assets and the maintenance</span>&nbsp;<span>of MSDS’s</span></li><li><span>All Material usages to be investigated and optimized</span></li><li><span>Implementing center lining and LEAN Manufacturing principles</span></li><li><span>Owner of Safety Element standard as part of EHS Management System</span></li><li><span>Drive Cost Transformation target with Lever 2 &amp; 4 by improving efficiency and reducing </span><span>waste as well as optimizing cost of material</span></li></ul><ul><li><u><b>People Management</b></u></li><li><span>Provide coaching and development for teams and individual employees</span></li><li><span>Identifies training needs and arranges on-the-job training, and the development of</span>&nbsp;<span>subordinates</span></li><li><span>Establish a culture of consequence</span></li><li><span>Manage the performance assessment sessions for organization. Convey said ratings to</span>&nbsp;<span>people with specific feedback for improvement</span></li><li><span>Manage a succession planning system for your organization, identify potential growth</span>&nbsp;<span>opportunities for people and help them achieve. Identify potential resignation, retirement,</span>&nbsp;<span>etc. and ensure the company is ready for it</span></li><li><span>Create an environment of continuous improvement through empowerment, education</span>&nbsp;<span>and training. Develop a sense of belonging by creating a workplace that encourages high</span>&nbsp;<span>involvement and maximizes the capabilities of team and individuals. Focus on identifying</span>&nbsp;<span>potential leaders through KC Culture demonstration: 6 main behaviors in our culture:</span>&nbsp;<span>win consistently, continuously improve, build trust, build talent, make decisions, think</span>&nbsp;<span>customer. 4 values: caring, accountability, innovation, authentic.</span></li><li><span>Be the champion of Culture of Coaching ad Culture of Accountability</span></li></ul><ul><li><u><b>Compliance</b></u></li><li><span>Promote Up Stander culture in the facility</span></li><li><span>Know departmental related work instructions, SOP s and CFI s and perform Family </span></li><li><span>Care Manufacturing accordingly</span></li></ul><p><b>To succeed in this role, you will need the following qualifications:</b></p><br><ul><li><span>Graduate Chemical or Mechanical Engineering degree or equivalent.</span></li><li><span>Min. 5 years of Technical/Production experience in family Care manufacturing</span></li><li><span>A strong record of success in process improvement</span></li><li><span>Professional credibility</span></li><li><span>Lean Six Sigma exposure</span></li><li><span>Capable physically to work at Family care environment (Tissue Machine, RO plant, ETP, boiler) and to communicate withcross support team members. </span></li></ul><p><b>Led by Purpose. Driven by You.</b></p><br><p><b>And finally, the fine print….</b></p><br><p><br>For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses&nbsp;the experiences of our consumers. &nbsp;When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.&nbsp;</p><br><p>The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.&nbsp;</p><br><p>Employment is subject to verification of local policies.</p><br><b>Primary Location</b>Olayan Facility<b>Additional Locations</b><b>Worker Type</b>Employee<b>Worker Sub-Type</b>Regular<b>Time Type</b>Full time </div>

<p><h4>Description</h4> <p><strong>About Lucidya</strong><br> Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <ul> <li><strong>Design experiences that make AI feel trustworthy</strong><br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li><strong>Turn complex problems into intuitive workflows</strong><br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li><strong>Raise the quality bar across the product</strong><br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li><strong>Help customers adopt AI faster</strong><br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li><strong>Design for Arabic-first enterprise users</strong><br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li><strong>Build systems, not just screens</strong><br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li><strong>Use research to inform decisions</strong><br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li><strong>Elevate the people around you</strong><br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> </ul> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <ul> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> </ul> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <ul> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> </ul> <p>Beyond experience, you'll thrive here if:</p> <ul> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> </ul> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <ul> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> </ul> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <ol> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li> </ol></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition.</span></p><br><p>This is a temporary, project-based consultancy position.</p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</span></p><br></li><li><p><span>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</span></p><br></li><li><p><span>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</span></p><br></li><li><p><span>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</span></p><br></li><li><p><span>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</span></p><br></li><li><p><span>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</span></p><br></li><li><p><span>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</span></p><br></li><li><p><span>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</span></p><br></li><li><p><span>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</span></p><br></li><li><p><span>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</span></p><br></li><li><p><span>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</span></p><br></li><li><p><span>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</span></p><br></li><li><p><span>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</span></p><br></li><li><p><span>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</span></p><br></li><li><p><span>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</span></p><br></li><li><p><span>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</span></p><br></li><li><p><span>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</span></p><br></li><li><p><span>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</span></p><br></li><li><p><span>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</span></p><br></li></ul> <br> <br><br> Education and Experience <br> <ul><li><p><span>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</span></p><br></li><li><p><span>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</span></p><br></li><li><p><span>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</span></p><br></li><li><p><span>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</span></p><br></li><li><p><span>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</span></p><br></li><li><p><span>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</span></p><br></li><li><p><span>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</span></p><br></li><li><p><span>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction.&nbsp;<br>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.<br>He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Essential Position Expectations and Job Functions:<br>Maintains complete knowledge of:<br>Daily schedule of group functions, times, locations, amount of people and specific requirements<br>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge<br>Labor Management System or Financial Labor Control<br>All department / hotel policies, procedures, and standards<br>Safety guidelines<br>Plans and organizes for both daily and long range goals and objectives<br>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.<br>Works closely with Culinary Team to ensure effective communication<br>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.<br>Reviews all changes with F&amp;B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.<br>Up and service of each meal period.<br>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.<br>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.<br>Ensures compliance to local liquor control laws<br>Ensures compliance to local and city health department requirements<br>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.<br>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s<br>Documents pertinent information in the departmental log book.<br>Completes all paperwork and closing &amp; or opening duties in accordance with departmental standards.<br>Maintains daily checklists in accordance with departmental standards.<br>Develops staff through progressive training and continuous review<br>Assists In outlets when business dictates and during meal pick periods<br>Secondary Functions:<br>Attends and participates in all scheduled departmental meetings<br>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews<br>Monitors Daily Payroll edits and record keeping<br>Dir. Of Food &amp; Beverage, Assistant Director of Food &amp; Beverage &amp; his assistants, Executive Chef as needed.<br>PROFILE<br>Experience<br>Must have at least 2 years experience as assist. Manager.<br>Must have experience with an up scale restaurant.<br>8 Years in hotel / food and beverage operations at the luxury level&nbsp;<br>Education<br>Hotel Management School graduate or Voyager Program<br>Required Skills<br>Ability to express creativity in the dining environment<br>Highly adaptable to changes<br>Knowledge of coordinating group reservations and requests&nbsp;<br>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events<br>Excellent verbal and written communications skills.<br>Excellent Italian or another language skills.<br>Knowledge of cost controls as they relate to labor and supplies<br>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers<br>Must be very detail oriented and able to pinpoint defects in a timely manner<br>Must be a good public speaker, the ability to communicate clearly the goals and objectives<br>Must have computer skills that include word, excel, PowerPoint.<br>Ability to communicate in the English language, preferably one or two more languages<br>Knowledge of Micros, eat app.<br>Ability to ensure the highest level of quality in all areas of the operation<br>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy.<br>Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers<br>Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss<br>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores<br>Will be required to ensure all employees receive performance reviews on anniversary dates or before<br>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings<br>Ability to enforce hotel standards policies and procedures with staff<br>Ability to prioritize and organize work assignments, delegate work<br>Ability to direct performance of staff and follow up with connections where needed<br>Ability to motivate staff and maintain a cohesive team<br>Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average &amp; company standards.<br>Ability to ascertain department training needs and provide training in needed areas<br>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment<br>Ability to input and access information into computer<br>Ability to ensure confidentiality of guest and hotel information<br>Ability to ensure security of storage room and to access hotel property<br>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>The assistant restaurants manager is responsible for the management support of the indicated hotel outlets. He/she is responsible for maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold Standards. He/she works closely with the culinary team to execute flawless dining experiences for our guests. He/she ensures that all dining experiences are quick and efficient and meet set and expected time requirements to ensure satisfaction.</p> <p>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. He/she is responsible for financial and quality requirements for all food and beverage outlets. He/she must meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.</p> <p>He/she is responsible for maintaining a close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Essential position expectations and job functions:</h4> <ul> <li>Maintains complete knowledge of: <ul> <li>Daily schedule of group functions, times, locations, amount of people and specific requirements</li> <li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off-property sites, detailed information on activities and restaurant knowledge</li> <li>Labor Management System or Financial Labor Control</li> <li>All department/hotel policies, procedures, and standards</li> <li>Safety guidelines</li> </ul> </li> <li>Plans and organizes for both daily and long-range goals and objectives</li> <li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff</li> <li>Works closely with culinary team to ensure effective communication</li> <li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities</li> <li>Reviews all changes with F&B managers/assistants to ensure that staffing levels are adjusted according to outlet needs and/or hotel occupancy level</li> <li>Oversees up and service of each meal period</li> <li>Meets with meeting planners/clients on site inspections or in pre-con meetings to ensure proper understanding of program needs</li> <li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests</li> <li>Ensures compliance to local liquor control laws</li> <li>Ensures compliance to local and city health department requirements</li> <li>Observes guests' reactions and confers frequently with staff to ensure guest satisfaction</li> <li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s</li> <li>Documents pertinent information in the departmental log book</li> <li>Completes all paperwork and closing and/or opening duties in accordance with departmental standards</li> <li>Maintains daily checklists in accordance with departmental standards</li> <li>Develops staff through progressive training and continuous review</li> <li>Assists in outlets when business dictates and during meal peak periods</li> </ul> <h4>Secondary functions:</h4> <ul> <li>Attends and participates in all scheduled departmental meetings</li> <li>Assists managers and assistant managers with coaching and counseling as well as employee reviews</li> <li>Monitors daily payroll edits and record keeping</li> <li>Coordinates with Director of Food & Beverage, Assistant Director of Food & Beverage and assistants, Executive Chef as needed</li> </ul> <h4>Profile</h4> <p><strong>Experience</strong></p> <ul> <li>Must have at least 2 years experience as assistant manager</li> <li>Must have experience with an upscale restaurant</li> <li>8 years in hotel/food and beverage operations at the luxury level</li> </ul> <p><strong>Education</strong></p> <ul> <li>Hotel Management School graduate or Voyager Program</li> </ul> <p><strong>Required skills</strong></p> <ul> <li>Ability to express creativity in the dining environment</li> <li>Highly adaptable to changes</li> <li>Knowledge of coordinating group reservations and requests</li> <li>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events</li> <li>Excellent verbal and written communication skills</li> <li>Excellent Italian or another language skills</li> <li>Knowledge of cost controls as they relate to labor and supplies</li> <li>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers</li> <li>Must be very detail oriented and able to pinpoint defects in a timely manner</li> <li>Must be a good public speaker with the ability to communicate clearly the goals and objectives</li> <li>Must have computer skills that include Word, Excel, PowerPoint</li> <li>Ability to communicate in the English language, preferably one or two more languages</li> <li>Knowledge of Micros, Eat App</li> <li>Ability to ensure the highest level of quality in all areas of the operation</li> <li>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy</li> <li>Must have extensive food and beverage knowledge</li> <li>Would prefer Level 1 certification in the Court of Master Sommeliers</li> <li>Will be responsible for financial performance of department, including payroll, equipment purchases, breakage and loss</li> <li>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction</li> <li>Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores</li> <li>Will be required to ensure all employees receive performance reviews on anniversary dates or before</li> <li>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings</li> <li>Ability to enforce hotel standards policies and procedures with staff</li> <li>Ability to prioritize and organize work assignments, delegate work</li> <li>Ability to direct performance of staff and follow up with connections where needed</li> <li>Ability to motivate staff and maintain a cohesive team</li> <li>Will ensure employee satisfaction and ensure all outlet employee satisfaction is above hotel average and company standards</li> <li>Ability to ascertain department training needs and provide training in needed areas</li> <li>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment</li> <li>Ability to input and access information into computer</li> <li>Ability to ensure confidentiality of guest and hotel information</li> <li>Ability to ensure security of storage room and to access hotel property</li> <li>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community</li> </ul> <h4>About us</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings. The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p> <h4>Candidate profile</h4> <p><strong>Experience</strong><br> Must have a minimum of 5 years spent in the recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p> <p><strong>Education</strong><br> University degree required or equivalent. Hospitality industry certifications.</p> <h4>Core work activities</h4> <p>The primary responsibilities of the role include:</p> <h4>Guest engagement</h4> <ul> <li>Achieve guest voice and full engagement fitness.</li> <li>Responsible for entire sports club financial and business operations including memberships.</li> <li>Implement new beach club service initiatives to achieve our vision.</li> <li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li> <li>Enhance water sports and marina services.</li> <li>Continuously improve the facility in terms of renewing equipment, brainstorm and come up with ideas of new initiatives and diversify the choice of facilities for our guests.</li> <li>Ensure safety and security around the resort and especially while guests are at sea.</li> <li>Be present in the operation for personalized guests’ interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li> <li>Embrace community footprints and engage guests in these activities.</li> <li>Quality follow-up with members, member and guest recognition.</li> <li>Overlook all areas under The Ritz Kids program.</li> </ul> <h4>Enhance the overall resort experience</h4> <ul> <li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li> <li>Add additional unique services and amenities.</li> <li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li> <li>Enhance joggers experience.</li> <li>Plan and organize monthly and annual events that are planned for the members.</li> <li>Enhance incentive groups experience and team-building exercises.</li> </ul> <h4>Events, activities and entertainment</h4> <ul> <li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li> <li>Maximize guests participation in all events organized.</li> <li>Lead the team in organizing sports club events and activities.</li> <li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li> <li>Improve merchandising within sports club.</li> </ul> <h4>Recreation financial performance</h4> <p>Exceed revenue goals and profitability by:</p> <ul> <li>Inventory management, reduce expenses.</li> <li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li> <li>Evaluate potential marina members and increase membership base including dry storage options.</li> <li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li> <li>Strengthen corporate membership relations and opportunities.</li> <li>Smart approach to membership to ensure our database count is increased.</li> <li>Create loyalty program for group corporate membership accounts.</li> <li>Membership pricing and positioning strategy.</li> <li>Protect and maintain all property assets by taking charge of regular maintenance.</li> </ul> <h4>Leadership</h4> <ul> <li>Integration with health club operations.</li> <li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li> <li>Execute urgent matters without hesitation and complete daily tasks.</li> <li>Adapt to changes and overcome difficult challenges.</li> <li>Maintain a professional attitude at all times.</li> <li>Consistently plan ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li> <li>Display an open-minded approach and actively want to improve as a leader.</li> <li>Open to critique and understands its value for professional improvement.</li> <li>Interested in learning from superiors and colleagues.</li> <li>Spend time to understand business and relationships at the hotel.</li> <li>Work toward setting specific achievable goals for self and team members.</li> <li>Effectively work within a fast-paced dynamically changing business.</li> <li>Achieve guest engagement goals.</li> <li>Attend and participate in weekly leadership (CE) meetings.</li> </ul> <h4>Employee engagement (ES)</h4> <ul> <li>Take charge of the monthly departmental meeting and record minutes.</li> <li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li> <li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li> <li>Respond openly to each request coming from the team members by practicing the open door policy.</li> <li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li> <li>Achieve turnover goal (18% and below).</li> <li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li> <li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li> <li>Build great relationships with team members.</li> <li>Use past experiences and new leadership tools to improve daily work processes.</li> <li>Support team members by presenting clear job breakdowns and job descriptions.</li> <li>Achieve minimum of 3 hours training for each employee per week.</li> <li>Energize effective and energizing line-ups on a daily basis.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>More About the Role:</b><br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p><br><p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p><br><p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p><br><p><b>What You'll Get to Do:</b><br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p><br><p><br>• Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br>• Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br>• Update UCA status in the UCA tracker for the assigned region.<br>• Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br>• Track daily activities in the approved ticketing system.<br>• Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br>• Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br>• Perform other related duties as assigned.</p><br><p><b>You'll Bring These Qualifications:</b><br>•Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br>•Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br>•Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br>•Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br>•Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br>•Plans implementation of enhancements and upgrades to the network.<br>•Advise network users of hardware requirements, configurations, and limitations.<br>•Willing to provide On-Site/On-call support. 24/7 365 days a year.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br>•Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p><br><p>NGEN<br>&nbsp;</p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>July 6, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $40,300.00 - $72,850.00<p><span>The Leidos pay range for this job level is a general guideline only&nbsp;and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for successfully executing all operations in two departments (Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Providing for and Managing the Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all guests.<br>• Extends professionalism and courtesy to guests at all times.<br>• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeds them.<br>• Ensures that all employees, team leaders (if applicable) and manager(s) understand the brand service culture.<br>• Responds timely to customer service department request.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with OSHA/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Ensures a viable key control program is in place.<br>• Follows property specific second effort and recovery plan.<br>Managing Property Operations and Department Budgets<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity, goal achievement and to determine areas in need of cost reduction and program improvement.<br>• Assists/teaches the team scheduling (using Scheduling Tool) against guest and hours/occupied room goals.<br>• Ensures barriers to achieving goals are being discussed and resolved by the team.<br>• Extends professionalism and courtesy to employees at all times.<br>• Ensures that the team has the capabilities to meet expectations.<br>• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.<br>• Leads by example and demonstrates self-confidence, energy and enthusiasm.<br>Conducting Human Resources Activities<br>• Ensures that staffing levels are appropriate to exceed guest expectations.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Maintains current licenses and permits as prescribed by local, state and federal agencies.<br>• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.<br>• Solicits feedback for continuous improvement.<br>• Ensures training plans are in place and being executed.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>• Ensures Continuous Improvement Meetings (CIMS) are taking place weekly in each department.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides support for operations functions as appropriate<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Admin Assistant (Bookkeeping &amp; Inventory Management) Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We are seeking a highly detail-oriented and proactive Admin Assistant to support the financial and operational backbone of a creative, service-driven business.<br> This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.<br> This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes.<br> The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.<br> You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.<br> Responsibilities Bookkeeping &amp; Financial Operations • Manage daily bookkeeping activities and maintain organized, accurate financial records • Process invoices, expenses, reconciliations, and transaction tracking • Support payroll calculations and ensure timely and accurate payment processing • Prepare and organize required financial and tax documentation • Assist in maintaining compliance with financial processes and reporting standards • Support implementation and optimization of accounting systems and workflows • Maintain organized digital records for financial reporting and audit readiness Inventory Management • Monitor inventory levels, stock movement, and usage trends • Coordinate inventory ordering and restocking processes • Maintain accurate inventory tracking systems and documentation • Identify shortages, overstocking, or inefficiencies and proactively recommend solutions • Generate inventory reports and cost tracking summaries as needed Vendor &amp; Expense Management • Build and maintain professional vendor relationships • Track vendor invoices, contracts, payment schedules, and obligations • Execute expense management and vendor optimization initiatives • Coordinate vendor communications regarding orders, billing, or service issues • Support cost control and operational efficiency efforts Administrative &amp; Operational Support • Maintain organized documentation across bookkeeping, inventory, and vendor systems • Create and update spreadsheets, trackers, and operational reports • Support internal process consistency and administrative workflows • Ensure data accuracy across reports, systems, and operational records • Assist leadership with administrative and operational support tasks as needed What Makes You a Strong Fit • Highly detail-oriented with strong accuracy and organizational discipline • Reliable, proactive, and comfortable working independently in a remote environment • Strong problem-solving mindset with the ability to manage multiple responsibilities calmly • Enjoys creating structure, maintaining systems, and improving operational processes • Communicates professionally and effectively with vendors and internal stakeholders • Process-driven with strong ownership and follow-through Required Experience &amp; Skills • Proven experience in bookkeeping, accounting support, or financial administration • Hands-on experience with inventory management and vendor coordination • Strong proficiency with QuickBooks, Square, or similar accounting/payment systems • Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking • Excellent written and verbal communication skills • Strong organizational and time-management abilities • Ability to prioritize tasks and manage workflows independently Preferred Experience &amp; Tools • Previous experience supporting small businesses, creative agencies, or service-based businesses • Familiarity with U.<br>S. small business tax processes and compliance requirements • Experience with inventory management systems and operational reporting • Exposure to payroll processing and vendor contract management • Experience creating operational SOPs or process documentation Education • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred • Relevant certifications or bookkeeping/accounting training are a plus What Does a Typical Day Look Like?<br> An Admin Assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows.<br> You will: • Manage and reconcile financial transactions and bookkeeping records • Process payroll-related tasks and maintain compliance documentation • Monitor inventory levels and coordinate restocking activities • Communicate with vendors and manage payment tracking • Update spreadsheets, reports, and operational documentation • Support process organization and improve administrative efficiency In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.<br> Key Metrics for Success (KPIs) • Accuracy and timeliness of bookkeeping and payroll processing • Inventory accuracy and stock availability • Vendor performance and expense optimization • Compliance with reporting and documentation requirements • Organization and reliability of operational systems and records • Timely completion of administrative and financial workflows Interview Process • Initial Phone Screen • Video Interview with Recruiter • Practical Assessment (Bookkeeping or Inventory Management Scenario) • Final Interview • Offer &amp; Background Verification #Bookkeeping #AdminAssistant #InventoryManagement #OperationsSupport #QuickBooks #RemoteWork #FinancialOperations #VendorManagement #AccountingSupport #BusinessOperations #AdministrativeSupport #Payroll #Excel #SmallBusinessOperations</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales &amp; marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities&nbsp;<br>• Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities&nbsp;<br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.&nbsp;Bede</p><br><p><span>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event — from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) — is processed accurately, completely, and in line with how each product and process was designed to operate.</span></p><br><p><span>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports — supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology — to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.</span></p><br><p><span>The role covers Bede's full current product suite — microfinance, prepaid cards, wallet services, and remittances — and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The </span><span>Reconciliation Analyst</span><span>role</span><span> acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.</span></p><br> <br> <br><br> What We Need From You <br> <p><b><span>1. Process Understanding &amp; Data Access</span></b></p><br><ul><li><p><span>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end — from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).</span></p><br></li><li><p><span>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.</span></p><br></li><li><p><span>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed — then map this against what is needed to build complete and effective reconciliations and validations.</span></p><br></li><li><p><span>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.</span></p><br></li><li><p><span>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.</span></p><br></li><li><p><span>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates — not just how it is assumed to operate.</span></p><br></li></ul><p><b><span>2. End-to-End Transaction Reconciliation</span></b></p><br><ul><li><p><span>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.</span></p><br></li><li><p><span>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.</span></p><br></li><li><p><span>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.</span></p><br></li><li><p><span>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.</span></p><br></li><li><p><span>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.</span></p><br></li><li><p><span>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.</span></p><br></li></ul><p><b><span>3. Revenue Leakage Detection &amp; Process Controls</span></b></p><br><ul><li><p><span>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.</span></p><br></li><li><p><span>Investigate anomalies independently — trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.</span></p><br></li><li><p><span>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.</span></p><br></li><li><p><span>Escalate critical findings — significant financial exposure, systemic errors, or unresolved discrepancies beyond defined thresholds — to the Finance Manager promptly.</span></p><br></li><li><p><span>Monitor that internal financial controls are operating as designed and flag any control gaps or failures.</span></p><br></li></ul><p><b><span>4. Process Integrity Monitoring</span></b></p><br><ul><li><p><span>Validate that all system-to-system interfaces and automated processes — disbursements, repayment postings, fee calculations, and settlements — are operating in line with how they were designed and configured.</span></p><br></li><li><p><span>Cross-check system-generated entries against expected outputs to identify processing errors, missed postings, or incorrect amounts.</span></p><br></li><li><p><span>Liaise with the Technology and Operations teams to investigate and resolve system-related processing issues that affect financial accuracy.</span></p><br></li><li><p><span>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.</span></p><br></li></ul><p><b><span>5. Reporting &amp; KPI Tracking</span></b></p><br><ul><li><p><span>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.</span></p><br></li><li><p><span>Maintain and update Tableau dashboards used to track reconciliation performance, revenue leakage metrics, and control effectiveness.</span></p><br></li><li><p><span>Contribute to the development and tracking of KPIs including reconciliation completeness, leakage detected vs. recovered, and open item resolution timelines.</span></p><br></li><li><p><span>Produce periodic management reports summarising financial control status across all product lines.</span></p><br></li></ul><p><b><span>6. Collaboration with BI/BA and Revenue Assurance</span></b></p><br><ul><li><p><span>Work closely with the BI/BA team to ensure the correct data is available, extracted accurately, and structured to support effective reconciliation and monitoring.</span></p><br></li><li><p><span>Coordinate with the Revenue Assurance function to apply the correct methodology, control frameworks, and best practices to Bede's reconciliation processes.</span></p><br></li><li><p><span>Raise data quality or system reporting issues identified during reconciliation work to the BI/BA team for investigation and resolution.</span></p><br></li><li><p><span>Contribute to the development of automated reconciliation controls and dashboards as Bede's systems and tooling mature.</span></p><br></li></ul><p><b><span>7. Documentation &amp; Continuous Improvement</span></b></p><br><ul><li><p><span>Document all reconciliation procedures, control checks, and investigation steps in a structured and accessible format.</span></p><br></li><li><p><span>Identify opportunities to improve the efficiency, coverage, and accuracy of the reconciliation process and present proposals to the Finance Manager.</span></p><br></li><li><p><span>Support internal and external audit activities by providing reconciliation documentation, evidence, and explanations as required.</span></p><br></li><li><p><span>Stay current with best practices in financial reconciliation, revenue assurance, and process controls relevant to fintech and regulated financial services.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Qualifications and Education <br> <ul><li><p><span>Bachelor’s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.</span></p><br></li><li><p><span>3-5</span><span> years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.</span></p><br><p><b><span>Preferred Experience</span></b></p><br><ul><li><p><span>Fintech, digital banking, or Islamic finance exposure</span></p><br></li><li><p><span>Experience using Tableau or a similar BI/dashboard tool</span></p><br></li><li><p><span>E</span><span>xperience in audit, reconciliation, or financial controls</span></p><br></li></ul></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.</span></p><br></li><li><p><span>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.</span></p><br></li><li><p><span>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.</span></p><br></li><li><p><span>Strong analytical and numerical reasoning skills</span></p><br></li><li><p><span>High attention to detail and accuracy in financial data work</span></p><br></li><li><p><span>Ability to </span><span>understand</span><span>, interpret, and cross-reference financial reports and dashboards</span></p><br></li><li><p><span>Structured approach to documenting findings, discrepancies, and resolutions</span></p><br></li><li><p><span>Strong written and verbal communication for reporting and escalation</span></p><br></li><li><p><span>Understanding of end-to-end transaction and process flows in a financial services context</span></p><br></li><li><p><span>Ability to work independently, take initiative, and follow through on open items</span></p><br></li><li><p><span>Proficiency in Microsoft Excel for data comparison, analysis, and reporting</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date with all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning and applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical and procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>About Marriott International and The Ritz-Carlton</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <ul> <li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li> </ul> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date on all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning & applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical/procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>