وظائف كول سنتر - المنامة البحرين

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>DC Expansion &amp; Cost Performance:</strong></p> <ul> <li>Accountable for delivering DC operations within approved OPEX and Capex budgets.</li> <li>Own cost levers across pallets, logistics, manpower, and fleet utilization.</li> <li>Drive DC cost-to-serve improvement initiatives in collaboration with C&amp;P and Ops Excellence.</li> <li>Implement optimal DC to DSD scheduling to improve cost efficiency and service levels. </li> <li>Monitor and control 3PL performance against commercial terms and SLAs. (Cost and penalty framework)</li> <li>Lead DC expansion and capacity ramp up execution as per approved Capex plan.</li> <li>Work on optimising the route planning for last mile deliveries.</li> </ul> <p><strong>Operations Proficiency:</strong></p> <ul> <li>Drive productivity improvement initiatives across picking, loading, dispatch, and transfer execution.</li> <li>Own execution of transport network plans defined by Ops Excellence, ensuring local feasibility and compliance.</li> <li>Plan and deploy manpower and fleet at ground level to optimize capacity utilization (thru Ops-ex Models).</li> <li>Implement DC layout and process improvements to enhance throughput and reduce handling time in coordination with 3PL.</li> </ul> <p><strong>Process Compliance:</strong></p> <ul> <li>Ensure the DC team follows correct processes in on-ground operations and WMS postings to avoid matching errors.</li> <li>Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy.</li> <li>Maintain safety, regulatory compliance, and operational risk control standards.</li> </ul> <p><strong>Stakeholder Management:</strong></p> <ul> <li>Ensure proper information flow through the right communication channels.</li> <li>Engage on a daily basis with 3PL, regional and central teams.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What Did We Order?</strong></p> <p> Bachelor s degree with minimum 3-5 years of experience in a fast-paced DC environment (ideally in a 3PL or Ecommerce/Quick Commerce space) </p> <p> Two (2) to Three (3) years experience utilizing a major WMS platform like Manhattan/Infor/Microsoft Dynamics/etc</p> <p> Extremely organized and process-driven, Lean Six Sigma or 5S understanding preferred</p> <p> Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio, Tableau.</p> <p> Strong problem solving abilities with a process oriented mindset</p> <p> Strong written and verbal communication skills across a set of stakeholders</p><p></p></section>

<p><h4>Job description</h4> <p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customers’ interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversation and actions taken.</li> <li>Correspond with Care Center Management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><p>We're offering an exciting Care Center internship opportunity at Allianz Partners - Bahrain for motivated individuals who are eager to learn, grow, and make an impact.</p> <h4>About the role</h4> <p>As a Care Center intern, you will support the Care Center team in handling customer inquiries, providing exceptional service, and ensuring smooth day-to-day operations. You'll gain hands-on experience in customer communication, case management, and healthcare support processes within a leading global organization.</p> <h4>What you do</h4> <ul> <li>Handle inbound and outbound customer calls with professionalism and care.</li> <li>Support the team with case follow-ups, documentation, and data updates.</li> <li>Assist in coordinating with internal departments for timely resolution of requests.</li> <li>Contribute to improving customer satisfaction and service efficiency.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only</li> <li>Fresh university graduate</li> <li>No working experience</li> <li>Bachelor's degree (medical or health-related background preferred)</li> <li>Strong communication and time-management skills</li> <li>Proficiency in MS Office (Excel, Word, Outlook)</li> <li>Positive attitude and willingness to learn in a fast-paced environment</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The key principles of the role are the preparation and execution of Architectural Designs under the direction of the Manager in accordance with BAC procedures to meet and exceed client expectations whilst working within a multi-disciplined team and maintaining customer relationships. The role also requires the supervision of architecturally focused construction works and the ability to manage small/medium projects where the focus is primarily architecture or building oriented. KEY RESPONSIBILITIES Project Engineering Responsible for the success and execution of architectural designs assigned by the Line Manager or Senior Architect and any further assigned technical projects Carry out architectural analysis, design and detailing of architectural components of a buidling works Budget and Planning Establish a plan / programme on design works, define related objectives and follow up of design work through effective supervision on site during execution. Support the Line Manager or Senior Architect in the supervision of construction contractors to ensure that infrastructure works are constructed in accordance with the designs Assist the Line Manager in the review and comment on third party architectural proposals including designs and shop drawings Processes and Procedures Assist the Line Manager or Senior Architect in coordinating with other designers, including other architects, geotechnical and MEP engineers , to investigate all conditions affecting architectural design and to agree on safe designs and their fit with the aesthetic concept of the construction Capture and share learning in order to benefit future developments across the Group. RISK, COMPLIANCE AND BUSINESS CONTINUITY Compliance Follow all, risk, compliance, and Code of Conduct requirements when performing daily duties. Complete all mandatory compliance and safety training within the required timelines. Report suspected misconduct, policy violations, or regulatory concerns through approved channels. Risk and Information Security Protect business information at all time and adhere to information security procedures. Report any discrepancies, irregularities, or suspected information-security breaches immediately. Maintain accurate and accessible documentation relevant to assigned duties. Safety Comply with SMS safety procedures and guidelines Identify and report hazards, unsafe conditions and incidents promptly Use appropriate PPE and support a positive safety culture through responsible behavior Business Continuity Understand assigned BC responsibilities and follow organizational continuity plans Participate in all required BC drills, simulations, and training Remain reachable/on-call and report to work if required during Business Continuity or command center activation Notify management before international travel to support continuity planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>JOB REQUIREMENTS EDUCATION / QUALIFICATIONS Bachelor's Degree BSc/BEng in Architecture CEng, MICE, or equivalent EXPERIENCE A minimum of 2 years experience in Architecture Experience of Design Management would be beneficial but not essential About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph</p><p></p></section>

<p><h4>Key responsibilities / What you do:</h4> <p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customer's interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversations and actions taken.</li> <li>Correspond with care center management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor's degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About us</h4> <p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies</h4> <p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ol><li><p>Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.</p><br></li><li><p>Respond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.</p><br></li><li><p>Conduct personalized hotel site inspections and tours for event planners and decision-makers.</p><br></li><li><p>Negotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food &amp; beverage minimums.</p><br></li><li><p>Maximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.</p><br></li><li><p>Create detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.</p><br></li><li><p>Serve as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.</p><br></li><li><p>Forecast group room night pick-up weekly and monitor attrition risk to minimize penalty losses.</p><br></li><li><p>Track all sales activity, leads, and bookings in CRM (Delphi, Cvent, or similar) and achieve monthly room night production goals.</p><br></li><li><p>Maintain flexible schedule including evenings and weekends as required for event duty coverage and wedding functions.</p><br></li></ol><br>Qualifications<br><br><p>What you will bring to the role:</p><br><ul><li>Minimum 12 months’ experience in a proactive sales&nbsp;role, preferably in a hotel or conference and events focused business</li><li>Ability to work in a fast-paced environment where excellent planning and execution skills are needed</li><li>Exceptional attention to detail and comfortable communicating with&nbsp;all&nbsp;stakeholders</li><li>Sound understanding of emerging trends in the industry</li><li>Understanding of budgeting and forecasting, and ability to prepare reports</li><li>Able to work independently as well as build strong relationships within the hotel team</li><li>Confident and articulate, with&nbsp;negotiation and networking skills</li><li>Arabic Speaking is an added value.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE Observe, monitor, assess and comment on all aspects of the Cabin Appearance and product team, its provisioning on board and provide continual feedback on cabin appearance and cabin Product issues that may affect the brand, the Cabin Appearance. This includes providing guidance to Operations team, Technical team, and Ground handlers, and advise that Gulf Air aircraft in both appearance standards meet the specified guidelines set by Commercial team/Marketing department and ensure that the highest standard of hygiene and cleanliness are always observed by product and cleaning contractors. KEY RESPONSIBILITIES Conduct appraisals of departing and arriving aircraft to ensure presentation and provisioning meet company standards. Monitor the Cabin Appearance program, including special audits, and coordinate with Officers on all product-related subjects. Conduct pre-audit research, submit audit scope for approval, and review audit reports prior to managerial approval. Maintain accurate data entry for audit and inspection reports and prepare periodic evaluation reports on Cabin Appearance functions. Complete audits and reports as scheduled and conduct inspections to verify compliance with operational procedures and standards. Notify management of observed areas of nonconformity and follow up on corrective action plans. Monitor inspection teams to ensure hygiene and cleanliness standards are maintained by product and cleaning contractors. Prepare daily and monthly reports on cabin check activities, achievements, observations, and new ideas for management. Report any aircraft damage immediately to engineers and Cabin Appearance team. Ensure the team inspects aircraft cleaning to maintain Gulf Air standards and that all materials used on board are approved and safe. Perform any other duties related to the job assigned by the Management. RISK, COMPLIANCE AND BUSINESS CONTINUITY Compliance Follow all, risk, compliance, and Code of Conduct requirements when performing daily duties. Complete all mandatory compliance and safety training within the required timelines. Report suspected misconduct, policy violations, or regulatory concerns through approved channels. Risk and Information Security Protect business information at all time and adhere to information security procedures. Report any discrepancies, irregularities, or suspected information-security breaches immediately. Maintain accurate and accessible documentation relevant to assigned duties. Safety (Gulf Air) Follow the SMS policy and procedures. Report hazards/unsafe conditions promptly. Report incidents/near-misses immediately. Use PPE and safe practices. Keep required safety records accurate. Follow Business Case / command center instructions when activated. Safety (Bahrain Airport Company) Comply with SMS safety procedures and guidelines Identify and report hazards, unsafe conditions and incidents promptly Use appropriate PPE and support a positive safety culture through responsible behavior Business Continuity Understand assigned BC responsibilities and follow organizational continuity plans Participate in all required BC drills, simulations, and training Remain reachable/on-call and report to work if required during Business Continuity or command center activation Notify management before international travel to support continuity planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION / QUALIFICATIONS Bachelor's degree in Accounting, Banking and Finance, or an equivalent major in the related field EXPERIENCE 0-2 years of experience in the related field JOB SPECIFIC SKILLS &amp; ATTRIBUTES Strong mathematical skills. Good analytical skills with experience in data analysis and performance monitoring. Ability to work under pressure and manage multiple initiatives simultaneously.</p><p>About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph CV Qualifications Passport</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">- Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers<br>- 5 year experience in HVAC Industry or in data center mechanical engineering<br>- Bachelor of Engineering (BEng) in Mechanical Engineering<br>- Bachelor Degree or equal in mechanical engineer. As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:<br> Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.<br> Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.<br> Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.<br> Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.<br> Develop innovative solutions for AWS s data centers.<br> Work on concurrent projects, sometimes in multiple geographical regions.<br> Initiate and lead engineering audits including on-site visits within Amazon s data centers. Produce reports outlining risks with recommended mitigations and remediations.<br> Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.<br> <br>Key job responsibilities<br>Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:<br> Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.<br> Are detail and data oriented.<br> Have experience solving problems with engineered solutions.<br> Have experience managing engineering projects and consultants.<br> Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).<br> Are adaptable and inclined to get into the field to see things up close.<br> Excited about a mix of office and field work.<br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Knowledge of building codes and regulations for your region<br>- Knowledge of commercial or industrial power systems or mechanical systems<br>- Experience using a variety of web-based and other software tools for calculation and data processing<br>- Experience in electrical system<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.</p></section>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>

<p><br></p><p><strong>About the Role</strong><br>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</p><p><strong>Responsibilities</strong></p><ul><li>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales &amp; Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI &amp; Automation Awareness</li><li>Proposal &amp; Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial &amp; Financial Awareness</li><li>Market &amp; Competitive Analysis</li><li>Partner &amp; Vendor Management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>Experience in customer engagement and executive-level presentations</li></ul>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Good knowledge of all type Dx - Air conditioning units (Mainly in Ducted, Package, VRF, Minisplit &amp; window etc)</li><li>Should have minimum 5 Years Field Experience.</li><li>Able to quote all type of Dx Retrofit jobs.</li><li>Monitor Maintenance Team.</li><li>Plan day to day Service call &amp; Break down call.</li><li>Plan for Annual Maintenance Contract.</li><li>Preparing Client data base report.</li><li>Monitor Technician, Foremen and Supervisor.</li><li>Able to manage 25 - 30 call per day with 8 team of technician &amp; also plan AMC contract as per convenient.</li><li>Hand on experience on Dx – Air conditioning.</li><li>Good knowledge to identify Spare parts &amp; Brand.</li><li>Good Knowledge of DX- Market for Procurement of spare parts.</li><li>Good communication skill.</li><li>Computer literacy is must (Able to prepare report,letter to client, Quotation etc)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Experience : 3 to 7 Years</p></li><li><p>Education : Bachelor in Mechanical Engineering.</p></li><li><p>Language Requirement : English, Hindi &amp; Arabic will add advantage.</p></li><li><p>Age : “Between” 25 to 34</p></li></ul><p></p></section>

<p><h4>Company description</h4> <p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as <strong>The Palace of the Secret Garden.</strong> With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p> <h4>Job description</h4> <p>Oversee the daily operations of the Spa, Fitness Center, and all Recreation facilities, ensuring smooth and efficient service delivery.<br> Lead, motivate, and manage the Spa and Recreation team, including recruitment, training, scheduling, and performance evaluations.<br> Prepare and manage the departmental budget, monitor financial performance, and implement strategies to achieve revenue and profit targets.<br> Drive revenue through upselling treatments, retail products, fitness memberships, and exclusive leisure packages.<br> Develop and implement creative, culturally inspired recreational programs and wellness activities to enhance guest experience.<br> Ensure all health, safety, hygiene, and pool supervision protocols are strictly followed and compliant with local regulations.<br> Handle guest inquiries, requests, and complaints promptly and professionally, ensuring complete guest satisfaction.<br> Coordinate with Raffles Butlers, Engineering, Food & Beverage, and other departments to ensure seamless guest journeys.<br> Manage inventory, supplies, and equipment maintenance for all Spa and Recreation areas.<br> Maintain operational logs, prepare reports, and ensure all departmental records are accurately documented.<br> Ensure all Spa and Recreation services, facilities, and team interactions consistently meet Forbes 5-star service behaviors and LQA operational standards.</p> <h4>Qualifications</h4> <p><strong>Experience:</strong></p> <ul> <li>Minimum 5+ years of progressive experience in Spa, Recreation, or Leisure operations within a luxury hotel or resort environment.</li> <li>At least 2-3 years in a supervisory or assistant managerial role.</li> <li>Proven experience in a 5-star luxury property is mandatory.</li> </ul> <h4>Additional information</h4> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Personal Assistant is responsible for supporting the manager by handling correspondence and phone inquiries, scheduling meetings and appointments, preparing documents or reports, and maintaining an organized filing system for efficient information management.</p><p>Organize and oversee the day-to-day operations of the manager's professional and personal affairs to guarantee the provision of high-quality support.</p><p>Manage schedules for effective time management, coordinate activities, prioritize appointments and adjust schedules when needed.</p><p>Follow up on business trips and expenses of department members.</p><p>Manage, prioritize, screen and monitor the manager s correspondence, such as calls, emails, posts, and fax, ensuring timely responses.</p><p>Collect and research information on assigned matters, producing reports as required.</p><p>Maintain an efficient filing system to ensure accurate documentation.</p><p>Attend senior-level meetings and record meeting minutes for future reference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in English. Fluency in French is a plus.</li><li>Proficiency in MS Office.</li><li>Bachelor's degree in a related field.</li><li>Zero to one years of experience in a similar role.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.</li><li>Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.</li><li>Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear.</li><li>Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.</li></ul><p></p></section>

<p>Renowned Specialized Eye Center in Bahrain is looking for Nurse to join their team. The ideal candidate will be required to:</p><ul><li>Reviewing and updating patient records before appointments.</li><li>Conducting eye screenings (e.g., visual acuity, intraocular pressure).</li><li>Performing nursing procedures (e.g., eye irrigation, suture removal, eye drops, bandaging).</li><li>Providing patient guidance, support, and counseling.</li><li>Ensuring infection control, patient safety, and maintaining a clean environment.</li><li>Collaborating with the healthcare team for quality patient care.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate is an experienced nurse with expertise in ophthalmic care, capable of managing a high patient volume in a busy outpatient setting.</p><ul><li>Must have valid license as &#x27;Nurse&#x27; </li><li>Must have valid Dataflow Report</li><li>Bachelor&#x27;s in Nursing </li><li>Experience as a Nurse in clinical setup.</li></ul><br/><p>Only shortlisted candidates will be contacted.</p>

<p><h4>Position summary</h4> <p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p>Our client, a global financial institution in Bahrain has a vacancy for Security Operations Manager for their Bahrain office. Responsibilities: -Primarily responsible for managing the Security Operations team in monitoring, analysing, assessing security events and vulnerabilities in the infrastructure (i.e., software, hardware, and networks). -Primarily responsible for providing oversight and guidance during security incidents, ensure root cause analysis is undertaken, and remediation plans are executed. -Ensure incident monitoring, identification, assessment, quantification, reporting, and mitigation. -Identify security exposures and develop mitigation plans. -Assist in the enhancement of delivery and management of security platforms including: Endpoint Protection Platforms, Email Security Gateways, Web Proxies, Web Application Firewalls, IPS/IDS etc. -Leads the security operations unit to implement secure enterprise systems and identifies issues that could compromise data integrity or the security of the network. -Collaborate with IT Services to develop and maintain secure technology platforms and to ensure the firm`s cyber security goals continue to be met. -Leading and managing the Security Operations Center and a team of security operational staff members -Revise and develop processes to strengthen the current Security Operations Framework and provide continuous improvement to the Technology Security function. -Creation of reports, dashboards, metrics for security operations and presentation to management, including providing executive management with compliance reports and audit findings. -Provide security and design support to technology teams and ensure security controls</p><p>Education and Qualifications: -A minimum of 10 years of relevant experience with a minimum of five years of leadership or management experience in a technical or security Operational role. (BFSI industry experience is preferred). -Bachelor’s or master’s degree in Computer Science, Information Systems, or related field. -Certified Information Systems Security Professional (CISSP) -ISACA Certified Information Systems Auditor (CISA). -(ISACA) Certified Information Security Manager (CISM). -ITIL (Preferred). Candidates should be based in Bahrain Those interested send cv to info@1visionconsultancy.net</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>� We're Hiring – Academic Counselor &amp; Student Acquisition Executive � Location: Manama, Kingdom of Bahrain A reputed training center in Bahrain is looking for a dynamic and result-oriented professional to join its team as an Academic Counselor &amp; Student Acquisition Executive. Key Responsibilities: ✅ Counsel prospective students regarding training programs and career opportunities ✅ Convert enquiries into admissions through effective counselling and follow-up ✅ Build and maintain strong relationships with students and parents ✅ Coordinate training schedules, student onboarding, and administrative activities ✅ Support student acquisition initiatives, promotional campaigns, seminars, and events ✅ Ensure a positive student experience throughout the admission journey </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Eligibility Criteria: ✔ Graduate in any discipline from a recognized university (Tourism background preferred) ✔ 2–3 years of experience in a Training Centre, Educational Institution, or related field as a Training Coordinator, Academic Counselor, or Student Counselor ✔ Excellent communication, counselling, and interpersonal skills ✔ Strong sales aptitude and ability to achieve admission targets ✔ Well-organized, proactive, and customer-focused approach Preference: ✔ Bahrain residents with a transferable visa will be given preference. � Interested candidates may share their updated CV for consideration. Join a growing organization and be part of a team dedicated to shaping successful careers!</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>As a Tapster you will:</p><ul><li>Provide quality customer care to inbound calls, chat and emails</li><li>Accurately categorize the reason for the customer call/chat</li><li>Raise support tickets with complete information to enable tracking and resolution of customer requests</li><li>Investigate and resolve customer complaints then close support tickets</li><li>Maintain a database of customer information</li><li>Escalate inquiries to the appropriate team</li><li>Assist customers with registration or account creation</li><li>Pass customer feedback onto the product or sales team to improve the organisation s offerings</li><li>Respond promptly to customer inquiries</li><li>Maintain a positive, empathetic, and professional attitude</li><li>Capture customer satisfaction at the end of every interaction.</li><li>Stay updated on emails and be updated and familiar with all supporting documents on the knowledge base</li><li>Contribute positively towards the achievement of performance targets in all aspects of the team s activities</li><li>Proactively provide solutions or improvements to Tap management that deliver improved complaints management processes for Tap Customers and where possible reduce the volume of complaints</li><li>Support a good team and working environment by assisting fellow employees and participating constructively in team objectives.</li><li>Work on a shift basis. (remote outside of business hours)</li><li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree holder</li><li>Ability to establish credibility and internal relationships</li><li>Understanding of client/merchant/stakeholder care</li><li>Awareness of how your role supports the business</li><li>Enthusiasm for working in a growing fintech</li><li>Ability to work in a team and follow daily tasks</li><li>Skills and knowledge to actively participate in meetings</li><li>Ability to deliver work on time</li><li>Problem-solving and quick-thinking skills</li><li>Ability to organize information and ask relevant questions</li><li>Strong communication skills in English, with a preference for Arabic language ability</li></ul><p>Are you ready to shape the future of payments in MENA?</p><p></p></section>