Urgently Required Accountant
١١ وظائف شاغرة
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<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
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<span>Virtual Assistant (Executive Support / CRM / Operations) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexible based on client needs) About the Role We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across multiple business functions.<br> This is not a passive admin role.<br> You’ll act as a reliable execution partner , ensuring tasks are completed on time, communication stays organized, and nothing falls through the cracks.<br> If you’re highly organized, proactive, and comfortable handling multiple responsibilities — this role fits you well.<br> What You’ll Own Calendar, Inbox & Admin Management (Core) Manage calendars, schedule meetings, and coordinate across time zones Organize inboxes, respond to emails, and flag priorities Draft professional communication (emails, memos, documents) Prepare meeting notes and track follow-ups Data & System Management Maintain records in: Google Sheets Microsoft Excel CRMs like HubSpot / Salesforce Keep data accurate, updated, and well-structured Organize files across: Google Drive Dropbox Microsoft SharePoint Research & Task Execution Conduct research on: Competitors Vendors Market insights Compile findings into structured summaries or presentations Support ad hoc requests and small projects Client, Vendor & Communication Support Respond to client inquiries or route them appropriately Follow up with vendors and track outstanding items Ensure clear, timely communication across stakeholders Operations & Project Support Assist with: Invoicing and expense tracking Light bookkeeping (if required) Maintain project trackers in: Asana Trello Notion Monday.<br>com Keep workflows organized and updated What Makes You a Strong Fit You are highly organized and detail-oriented You take initiative without being asked You communicate clearly and professionally You can manage multiple tasks without losing track You are reliable and follow through consistently Required Experience & Skills 1–2 years of Virtual Assistant, admin, or operations support experience Strong proficiency in: Microsoft Office / Google Workspace Excellent written and verbal communication skills Strong time management and organizational ability Reliable internet and ability to work independently Nice to Have (Top Candidates) Experience with CRMs: HubSpot / Salesforce / Zoho Familiarity with: QuickBooks Xero Experience supporting: Founders Startups Remote teams Handling multiple clients or executives simultaneously What a Typical Day Looks Like Manage calendar and inbox, prioritizing urgent tasks Update CRM records and organize documents Prepare reports, documents, or presentations Conduct research for ongoing projects Follow up with vendors and stakeholders Review tasks and prepare next-day priorities In short: You ensure operations run smoothly and nothing slips through the cracks .<br> Key Metrics (KPIs) Tasks completed accurately and on time Zero missed meetings or scheduling errors Fast and professional communication response times Organized and up-to-date records Positive feedback from clients and stakeholders Why This Role Stands Out High ownership and autonomy Exposure to multiple business functions Opportunity to grow into: Operations Manager Executive Assistant Project Coordinator Apply Now If you: Are highly organized Take ownership of tasks Communicate clearly and reliably This role is a strong fit.<br></span> </div>
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<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Position Title: C2 Systems Common Operational Picture (COP) SME Location: Germany (DEU) Position Type: Full-time Salary Range : $80,000 - $90,000 plus uplifts Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3-5 years in relevant field Roles and Responsibilities: This position reports directly to the PM, Site Lead, or their designee.<br> The C2 Systems Analyst serves as the subject matter expert (SME) to enable C4I systems throughout the DoD to share information to build a common operational picture (COP) and Common Tactical Picture (CTP) to enable leaders to make accurate and informed decisions based on situational awareness.<br> The Joint Tactical Common Operational Picture Workstation (JTCW) is a Windows-based tactical COP suite designed for battalion level and above to facilitate command and control functions by enhancing situational awareness and operational/tactical decision making.<br> These support efforts are provided to military units while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations.<br> The C2 Systems Analyst will primarily provide support to US Marine Corps Forces Europe and Africa (MARFOREUR/AF) and also assist deployed or allocated Fleet Marine Force (FMF) units and other DoD agencies to configure, integrate, resolve issues, and establish their Command-and-Control architecture to meet exercise and contingency operations in European and African OCONUS regions.<br> This position is responsible for integrating a wide variety of C2 systems including, but not limited to Agile Client, Command-and-Control Personal Computer (C2PC), Tactical Assault Kit (TAK), Joint Tactical COP Workstation (JTCW), Tactical Service Orientated Architecture (TSOA), Advanced Field Artillery Tactical Data System (AFATDS) and Data Dissemination Service (DDS).<br> The C2 Systems Analyst will work cross-functionally with several departments, but most importantly with the Command Post Systems Advisor (CPSA) and those who are performing work at the Government Customers’ sites.<br> Travel is expected up to 25%.<br> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.<br> All positions located at the Government Customer Site require in-person/on-site attendance due to facility clearance and ISO operating standards.<br> Configure GCCS-TCO (JTCW/TCS) software to provide Marine Air Ground Task Force (MAGTF) Commanders the ability to map and display friendly and enemy locations as well as plan, develop, display, and transmit to overlays of intended movements for Command and Control (C2) Situational Awareness (SA).<br> Establish Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with higher, adjacent, and lower echelon commands.<br> Act as an alternate administrator for MCEN-S, TIE-S, and FMF-NS Tactical COP servers in coordination with the MARFOREUR/AF CPSA.<br> Provide over-the-shoulder C2 systems user training to MARFOREURAF Command Center watch standers, and be prepared to deploy with the Command Center personnel to offsite locations, such as during Continuity of Operations (COOP) events, both for training and real-world scenarios.<br> Provide executive-level C2 technical advice and support Battle Staffs with the identification of information flow required to support Mission Essential Tasks (MET) in the identification of the configuration and integration of C2 systems.<br> Provide technical support to MARFOREURAF and deployed or allocated FMF units within the USEUCOM and USAFRICOM Areas of Operation on C2 related systems such as Agile Client, C2PC, GCCS-J, MCH, , TAK, JADOCS, AFATDS (to include ASCA communications), and new or emergent capabilities.<br> Introduce MARFOREURAF to the Tactics, Techniques, and Procedures (TTPs) and advances to emergent capabilities to achieve interdependence and operational effectiveness.<br> Resolve complex C2 Systems issues related to system upgrades, network restrictions (ports, protocols, firewalls), and system versions.<br> Interface with FMF personnel and US Government employees to provide break/fix support to C2 systems in a fast-paced, high-energy environment.<br> Provide support for interoperability between FMF and NATO units and systems in test and/or exercise events.<br> Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).<br> Identify and elevate situations requiring urgent attention.<br> Configure and federate TAK Servers over a wide variety of communication paths.<br> Note – this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.<br> Duties, responsibilities, and activities may change at any time with or without notice.<br> Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company www.<br>c4plans.com TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations.<br> Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.<br> Experience supporting Marine Corps C4I systems and equipment.<br> Minimum of 3 years’ experience in military training and education.<br> Direct participation in real-world operations is desired.<br> Strong active listening, data entry, and documentation skills.<br> Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling.<br> Competencies: Familiar with configuring GCCS-TCO software (JTCW and TCS) to provide Marine Air Ground Task Force (MAGTF) Commanders a Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with allied, coalition, higher, adjacent, and lower echelon commands.<br> Familiarity with and knowledge of using Maven Smart Systems to integrate GCCS, and other C2 Systems Information.<br> Familiar with configuring JADCOS, AFATDS, and other fires systems to provide MAGTF firing agencies with a full digital kill web.<br> Familiar with Tactical Receive Suite (TRS) software and Embedded National Technical Receiver (ENTR) to support the theater missile warning mission.<br> Understand and troubleshoot basic computer, Linux, Android and IOS configurations.<br> Intermediate understanding of Red Hat Enterprise Linux and PostgreSQL database system.<br> Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.<br> Strong active listening, data entry, and documentation skills.<br> Experience writing technical solutions, after-action reports, and commercial knowledge base articles.<br> Advanced analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems.<br> Certification Requirements: CompTIA Security+</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>The Purchaser is responsible for sourcing, negotiating, and procuring materials, equipment, spare parts, and services required for the organization's operations. The role ensures the timely availability of goods while maintaining quality standards, cost efficiency, and compliance with company procurement policies.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchasing Operations</strong></p><ul><li><p>Receive and review purchase requisitions from various departments.</p></li><li><p>Source suppliers and obtain quotations in line with procurement requirements.</p></li><li><p>Evaluate supplier quotations based on price, quality, delivery, and service.</p></li><li><p>Prepare and issue Purchase Orders (POs) in accordance with company procedures.</p></li><li><p>Follow up with suppliers to ensure timely delivery of materials and services.</p></li></ul><p><strong>Supplier Management</strong></p><ul><li><p>Develop and maintain effective relationships with suppliers and vendors.</p></li><li><p>Negotiate pricing, payment terms, and delivery schedules.</p></li><li><p>Monitor supplier performance and recommend improvements where necessary.</p></li><li><p>Resolve supplier-related issues, discrepancies, and delivery delays.</p></li></ul><p><strong>Coordination & Follow-Up</strong></p><ul><li><p>Coordinate with Stores, Maintenance, Production, Engineering, and other departments regarding purchasing requirements.</p></li><li><p>Track order status and expedite urgent purchases when required.</p></li><li><p>Ensure purchased items meet technical specifications and operational requirements.</p></li><li><p>Coordinate with Finance for invoice verification and payment processing.</p></li></ul><p><strong>Documentation & Compliance</strong></p><ul><li><p>Maintain accurate procurement records, quotations, purchase orders, and supplier documentation.</p></li><li><p>Ensure purchasing activities comply with company policies and procedures.</p></li><li><p>Support internal and external audit requirements.</p></li><li><p>Maintain confidentiality of commercial and contractual information.</p></li></ul><p><strong>Cost Control & Continuous Improvement</strong></p><ul><li><p>Identify cost-saving opportunities and alternative sourcing options.</p></li><li><p>Conduct market research to identify new suppliers and products.</p></li><li><p>Support initiatives to improve procurement efficiency and supplier performance.</p></li><li><p>Monitor market trends and pricing fluctuations.</p></li></ul><p><strong>ERP & Reporting</strong></p><ul><li><p>Process procurement transactions through ERP systems (Oracle, SAP, Oracle Fusion, etc.).</p></li><li><p>Maintain supplier and purchasing data within the system.</p></li><li><p>Prepare purchasing reports and procurement status updates as required.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Business Administration, Supply Chain Management, Procurement, Logistics, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>2–5 years of experience in purchasing, procurement, or supply chain operations.</p></li><li><p>Experience in manufacturing, industrial, engineering, or cable production environments is preferred.</p></li><li><p>Experience using ERP systems such as Oracle, SAP, or Oracle Fusion is an advantage.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Knowledge of procurement and purchasing processes.</p></li><li><p>Strong negotiation and supplier management skills.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li><li><p>Experience with ERP procurement modules.</p></li><li><p>Understanding of commercial terms, contracts, and purchasing procedures.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Negotiation Skills</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li><li><p>Planning & Organization</p></li><li><p>Analytical Thinking</p></li><li><p>Problem Solving</p></li><li><p>Cost Awareness</p></li><li><p>Teamwork</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Purchase Order Processing Time</p></li><li><p>On-Time Delivery Performance</p></li><li><p>Cost Savings Achieved</p></li><li><p>Supplier Performance Rating</p></li><li><p>Procurement Cycle Time</p></li><li><p>Purchase Order Accuracy</p></li><li><p>Reduction in Emergency Purchases</p></li><li><p>Vendor Issue Resolution Time</p></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Experience in manufacturing or industrial environments.</p></li><li><p>Strong negotiation and supplier relationship management skills.</p></li><li><p>Ability to handle multiple procurement activities simultaneously.</p></li><li><p>Familiarity with spare parts, raw materials, and operational procurement requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>
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<span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing & Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis & Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline & CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience & Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing & Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis & Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline & CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience & Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE <br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company. <br>Education <br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include: <br>Guest Engagement<br>Achieve guest voice & full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services & amenities.<br>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club. <br>Recreation Financial Performance<br>Exceed revenue goals, & profitability by : <br>Inventory management, reduce expenses <br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing & positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges. <br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment <br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>