وظائف مدير معرض - المنامة البحرين

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as <strong>\"The Palace of the Secret Garden.\"<\/strong> With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>As a therapist at Raffles, our guests will enjoy an exceptional wellness experience provided by you. You will offer a wide variety of high-quality spa treatments in an unparalleled setting to ensure their relaxation, satisfaction, and well-being.<br>\nThe experience and attention to detail you provide during treatments will ensure that our guests leave with a memorable experience to share.<\/p>\n\n<h4>Responsibilities<\/h4>\n<ul>\n <li>Provide a professional, friendly, and engaging service.<\/li>\n <li>Maintain a service-oriented attitude, offering guests information about your department and other hotel facilities in a professional and courteous manner.<\/li>\n <li>Perform massages, body treatments, and facials as required, ensuring guests' comfort at all times.<\/li>\n <li>Guarantee personalized service for guests by recognizing and responding to their needs and expectations.<\/li>\n <li>Maintain a clean, hygienic, and organized workspace at all times, ensuring that all equipment operates according to safety and hygiene standards.<\/li>\n <li>Actively participate in other spa-related activities, such as promotions in different resort areas, product or service sales, workshops, and leisure activities related to the department.<\/li>\n <li>Work collaboratively with the team of receptionists, fitness instructors, and other spa department members to create an excellent work environment and team spirit.<\/li>\n <li>Follow departmental, safety, and hygiene policies and procedures.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n <li>High school diploma<\/li>\n <li>Minimum 2 years' experience in hospitality industry preferably in a 5 star luxury resort.<\/li>\n <li>Fluent in spoken English.<\/li>\n <li>Flexible and friendly personality.<\/li>\n <li>Familiar with spa software operation and Micros.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n <li>Opportunity to join the first Raffles in Bahrain<\/li>\n <li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n <li>Learning programs through our academies<\/li>\n <li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n <li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.<br>\nRespond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.<br>\nConduct personalized hotel site inspections and tours for event planners and decision-makers.<br>\nNegotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food & beverage minimums.<br>\nMaximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.<br>\nCreate detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.<br>\nServe as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.<br>\nForecast group room night pick-up weekly and monitor attrition risk to minimize penalty losses.<br>\nTrack all sales activity, leads, and bookings in CRM (Delphi, Cvent, or similar) and achieve monthly room night production goals.<br>\nMaintain flexible schedule including evenings and weekends as required for event duty coverage and wedding functions.<\/p>\n\n<h4>Qualifications<\/h4>\n<p>What you will bring to the role:<\/p>\n<ul>\n<li>Minimum 12 months\u2019 experience in a proactive sales role, preferably in a hotel or conference and events focused business<\/li>\n<li>Ability to work in a fast-paced environment where excellent planning and execution skills are needed<\/li>\n<li>Exceptional attention to detail and comfortable communicating with all stakeholders<\/li>\n<li>Sound understanding of emerging trends in the industry<\/li>\n<li>Understanding of budgeting and forecasting, and ability to prepare reports<\/li>\n<li>Able to work independently as well as build strong relationships within the hotel team<\/li>\n<li>Confident and articulate, with negotiation and networking skills<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>As a cigar sommelier at Raffles Al Areen Palace Bahrain, you are responsible to ensure that the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars, wines, and spirits that will complement the menu items to deliver an excellent guest and member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:<\/p>\n<ul>\n<li>Have a thorough knowledge of the cigar, food and beverage menu that is served in the cigar lounge<\/li>\n<li>Create and develop a PAR stock based on sustainable cigar program and guest preferences building a cigar database<\/li>\n<li>Create a relationship with suppliers (cigars and beverage) to create theme nights and promotions based on cigars<\/li>\n<li>Assist in maintaining and improving the cigar lounge standards of service in selling and serving the cigars<\/li>\n<li>Ensure the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars, wines, and spirits that will complement the menu items<\/li>\n<li>Assist guests with their cigar selection and upsell with wines and spirits<\/li>\n<li>Actively train staff in cigar knowledge, upselling, and pairing<\/li>\n<li>Pass information which is beneficial to the team so that the \u2018guest profile\u2019 can be maintained in relation to favourite wines, spirits, and cigar vintages<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>Experience and qualifications as sommelier<\/li>\n<li>Very good knowledge of cigars<\/li>\n<li>Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure remaining calm, professional, efficient, detail-oriented, attentive, and patient<\/li>\n<li>Active listening and effective communication skills<\/li>\n<li>Team spirit and the right attitude<\/li>\n<li>Fluent written and oral communication in English<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales and marketing communications report.</li> <li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events and trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet and intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and/or print shop.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<h4>Graphic designer \u2013 job description<\/h4>\n<h4>Key responsibilities:<\/h4>\n<ul>\n<li>Develop creative and visually compelling designs for digital and print media.<\/li>\n<li>Create engaging content for social media platforms, marketing campaigns, and brand communications.<\/li>\n<li>Design promotional materials, including advertisements, brochures, presentations, banners, and event collateral.<\/li>\n<li>Edit and enhance photos, videos, and other visual assets to ensure high-quality output.<\/li>\n<li>Collaborate with the marketing and content teams to develop creative concepts and campaign visuals.<\/li>\n<li>Ensure all designs align with brand guidelines and maintain a consistent visual identity.<\/li>\n<li>Produce creative content that increases audience engagement and supports business objectives.<\/li>\n<li>Stay up to date with design trends, tools, and industry best practices.<\/li>\n<li>Manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.<\/li>\n<li>Contribute innovative ideas and creative solutions to support marketing and branding initiatives.<\/li>\n<\/ul>\n<h4>Requirements:<\/h4>\n<ul>\n<li>Proven experience as a graphic designer, creative designer, or similar role.<\/li>\n<li>Strong portfolio demonstrating creativity, design expertise, and branding capabilities.<\/li>\n<li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools.<\/li>\n<li>Experience in content creation for social media and digital marketing platforms.<\/li>\n<li>Knowledge of video editing and motion graphics is an advantage.<\/li>\n<li>Strong understanding of typography, color theory, layout design, and visual storytelling.<\/li>\n<li>Ability to transform concepts and ideas into impactful visual content.<\/li>\n<li>Excellent communication and collaboration skills.<\/li>\n<li>Strong organizational skills with the ability to manage multiple priorities.<\/li>\n<li>Creative mindset with a keen eye for detail and aesthetics.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>Minimum 3+ years of experience in graphic design, preferably within luxury hospitality brands<\/li>\n<li>Strong portfolio showcasing high-end creative work across digital and print<\/li>\n<li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)<\/li>\n<li>Experience working with brand guidelines and multi-brand environments<\/li>\n<li>Understanding of digital design requirements (social, web, performance marketing assets)<\/li>\n<li>Experience in pre-opening or destination marketing is a strong advantage<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description</h4> <p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as <strong>The Palace of the Secret Garden.</strong> With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p> <h4>Job description</h4> <p>Greet guests at the limousine and ensure that they are escorted safely to their hotel room.<br> Greet guests on arrival at the hotel and conduct check-in and registration procedures.<br> Check suites prior to guest check-in to ensure they are clean, properly equipped and in high standard of maintenance.<br> Implement and maintain guest recognition program.<br> Handle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up.<br> Maintain up-to-date files and information on tours, sightseeing and points of general interest and make the necessary bookings when requested.<br> Conduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary.<br> Upsell all hotel rooms, spa, gallery and F&B outlets.<br> Entertain guests when appropriate.<br> Assist the cashiers with guest billing procedures.<br> Ensure that guest check-out arrangements are in order, and bid guests farewell.<br> Carry out administrative requirements as directed.</p> <h4>General</h4> <p>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.<br> Performs additional duties as directed by supervisors.<br> Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.<br> Is fully conversant with all health and safety, fire and emergency procedures.<br> Maintains a high standard of personal hygiene, dress, uniform, and body language.<br> Is polite and professional in any situation where the image or reputation of the hotel is represented.<br> Attends meetings and training as required by supervisors.<br> Ensures that all activities are carried out honestly, ethically and within the parameters of local law.<br> Interacts with guests actively soliciting feedback.</p> <h4>Qualifications</h4> <p><strong>What will you bring to this role?</strong></p> <ul> <li>Fluent in English (written and spoken); proficient in Russian</li> <li>Previous experience in Guest Relations, Front Office, or luxury hospitality preferred</li> <li>Excellent communication and interpersonal skills with a naturally engaging personality</li> <li>Strong problem-solving abilities and emotional intelligence</li> <li>Ability to remain calm, professional, and detail-oriented under pressure</li> <li>Proficiency in Opera PMS or similar hotel management systems is an advantage</li> <li>Passion for creating exceptional guest experiences and meaningful connections</li> </ul> <h4>Additional information</h4> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities</li> </ul></p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>As a spa receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.<\/p>\n<ul>\n<li>Greet and welcome guests with a friendly and professional demeanor.<\/li>\n<li>Provide information about spa services, treatments, and wellness programs.<\/li>\n<li>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.<\/li>\n<li>Manage spa appointments and reservations using our booking system.<\/li>\n<li>Coordinate with spa therapists and other team members to ensure efficient scheduling.<\/li>\n<li>Handle changes or cancellations to bookings while accommodating guest needs.<\/li>\n<li>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.<\/li>\n<li>Process payments and manage cash handling accurately.<\/li>\n<li>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.<\/li>\n<li>Address guest requests, concerns, and feedback promptly and professionally.<\/li>\n<li>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.<\/li>\n<li>Ensure that all guest interactions are handled with the utmost respect and confidentiality.<\/li>\n<li>Stay informed about the spa\u2019s services, treatments, and retail products.<\/li>\n<li>Promote spa products and upsell treatments or packages as appropriate.<\/li>\n<li>Provide recommendations based on guest preferences and needs.<\/li>\n<li>Assist with any special events or promotions organized by the spa.<\/li>\n<li>Contribute to a positive and collaborative team environment.<\/li>\n<li>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.<\/li>\n<li>Ensure the privacy and confidentiality of guest information at all times.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<h4>Experience, certificates, education<\/h4>\n<ul>\n<li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality\/spa environment.<\/li>\n<li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.<\/li>\n<li>Proficient in English language (verbal and written).<\/li>\n<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.<\/li>\n<li>Must be flexible in terms of working hours.<\/li>\n<li>A hospitality diploma is an asset.<\/li>\n<li>Computer literacy in Windows, MS Office Suite is recommended.<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<h4>Key deliverables and responsibilities:<\/h4>\n<ul>\n<li>Organize the store efficiently and maintain high hygiene standards.<\/li>\n<li>Ensure cleanliness in all storage areas, including shelves and chillers.<\/li>\n<li>Assist during vegetable receiving.<\/li>\n<li>Sanitize vegetables and fruits and transfer to vegetable storage.<\/li>\n<li>Arrange vegetables properly in the designated chiller, following standard procedures.<\/li>\n<li>Regularly monitor storage temperatures of chillers, freezers, and dry store.<\/li>\n<li>Record temperature readings diligently.<\/li>\n<li>Communicate any temperature variations immediately to the engineering department and department head.<\/li>\n<li>Adhere to HACCP procedures and policies to ensure food safety.<\/li>\n<li>Help in issuing food items to F&B outlets and kitchens based on approved requests from the executive chef.<\/li>\n<\/ul>\n<h4>Generic aspects on hygiene, personal safety, environment, and confidentiality:<\/h4>\n<ul>\n<li>Ensure proper care of all equipment and furniture entrusted for Heartists use.<\/li>\n<li>Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises, and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, blackout, and evacuation.<\/li>\n<li>Know the safety regulations and ensure their application and ensure the safety of people and property in the hotel.<\/li>\n<li>Respect and ensure respect of the hotel's commitments to the \"Environment Charter\" of sustainability program (saving energy, recycling, sorting waste, etc.).<\/li>\n<li>Understand and strictly adhere to the rules and regulations established in the Heartists Handbook and the hotel\u2019s policy on fire, hygiene, health, and safety.<\/li>\n<li>Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.<\/li>\n<li>Do not disclose any financial information or any other information of Accor Hotels.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>Good organizational skills are essential.<\/li>\n<li>Possess basic understanding of hygiene and food safety standards.<\/li>\n<li>Basic record-keeping skills are crucial.<\/li>\n<li>Ability to lift and move boxes and products.<\/li>\n<li>Minimum 1\u20132 years of experience in a similar storekeeper or materials\/inventory role, ideally within a hotel or hospitality environment.<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm standard. Cook any food on a daily basis according to business requirements.<br>\nTo report for duty punctually wearing the correct uniform and name badges at all times.<br>\nOrganize together with the Chef de Partie the shift on his\/her section with regards to mise-en-place production and its service.<br>\nTake orders from his\/her Chef de Partie and carry them out in the correct manner.<br>\nTogether with his\/her Chef de Partie, write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef \/ Executive Sous Chef in order to achieve the high stock rotation desired in the section.<br>\nMaintain good employee relations and motivate colleagues.<br>\nWork to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.<br>\nResponsible for completing the daily checklist regarding mise-en-place and food storage.<br>\nAttend daily and monthly meetings with the Chef de Cuisine and other meetings as requested by the Executive Chef \/ Executive Sous Chef.<br>\nReport any problems regarding failure of machinery and small equipment to the Chef de Cuisine and follow up to ensure the necessary work has been carried out.<br>\nCheck the main information board regarding changes in any banquets or other information regarding the organization.<br>\nKeep the section clean and tidy.<br>\nPass all information to the next shift.<br>\nAccidents and sickness to be written in the logbook and reported to the Executive Chef \/ Executive Sous Chef.<br>\nCheck Commis Chefs on his\/her section, for example regarding personal hygiene.<br>\nAssist the Chef de Cuisine in composing new recipes and menu ideas.<br>\nHave a complete understanding of and adhere to the company\u2019s policy relating to fire, hygiene and safety.<br>\nThe above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate.<\/p>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Reading, writing and oral proficiency in the English language.<\/li>\n<li>Good communication and customer contact skills.<\/li>\n<li>Team player.<\/li>\n<li>Minimum 1-year experience in similar role.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Greet guests at the limousine and ensure that they are escorted safely to their hotel room.<br>\nGreet guests on arrival at the hotel and conduct check-in and registration procedures.<br>\nCheck suites prior to guest check-in to ensure they are clean, properly equipped, and in a high standard of maintenance.<br>\nImplement and maintain guest recognition program.<br>\nHandle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up.<br>\nMaintain up-to-date files and information on tours, sightseeing, and points of general interest and make the necessary bookings when requested.<br>\nConduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary.<br>\nUpsell all hotel rooms, spa, gallery, and F&B outlets.<br>\nEntertain guests when appropriate.<br>\nAssist the cashiers with guest billing procedures.<br>\nEnsure that guest check-out arrangements are in order, and bid guests farewell.<br>\nCarry out administrative requirements as directed.<\/p>\n\n<h4>General<\/h4>\n<p>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.<br>\nPerforms additional duties as directed by supervisors.<br>\nMakes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.<br>\nIs fully conversant with all health and safety, fire, and emergency procedures.<br>\nMaintains a high standard of personal hygiene, dress, uniform, and body language.<br>\nIs polite and professional in any situation where the image or reputation of the hotel is represented.<br>\nAttends meetings and training as required by supervisors.<br>\nEnsures that all activities are carried out honestly, ethically, and within the parameters of local law.<br>\nInteracts with guests actively soliciting feedback.<\/p>\n\n<h4>Qualifications<\/h4>\n<p>What will you bring to this role?<\/p>\n<ul>\n<li>Fluent in English (written and spoken); proficient in Russian<\/li>\n<li>Previous experience in guest relations, front office, or luxury hospitality preferred<\/li>\n<li>Excellent communication and interpersonal skills with a naturally engaging personality<\/li>\n<li>Strong problem-solving abilities and emotional intelligence<\/li>\n<li>Ability to remain calm, professional, and detail-oriented under pressure<\/li>\n<li>Proficiency in Opera PMS or similar hotel management systems is an advantage<\/li>\n<li>Passion for creating exceptional guest experiences and meaningful connections<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job summary</h4> <p>The assistant restaurants manager is responsible for the management support of the indicated hotel outlets. He/she is responsible for maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold Standards. He/she works closely with the culinary team to execute flawless dining experiences for our guests. He/she ensures that all dining experiences are quick and efficient and meet set and expected time requirements to ensure satisfaction.</p> <p>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. He/she is responsible for financial and quality requirements for all food and beverage outlets. He/she must meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.</p> <p>He/she is responsible for maintaining a close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Essential position expectations and job functions:</h4> <ul> <li>Maintains complete knowledge of: <ul> <li>Daily schedule of group functions, times, locations, amount of people and specific requirements</li> <li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off-property sites, detailed information on activities and restaurant knowledge</li> <li>Labor Management System or Financial Labor Control</li> <li>All department/hotel policies, procedures, and standards</li> <li>Safety guidelines</li> </ul> </li> <li>Plans and organizes for both daily and long-range goals and objectives</li> <li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff</li> <li>Works closely with culinary team to ensure effective communication</li> <li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities</li> <li>Reviews all changes with F&B managers/assistants to ensure that staffing levels are adjusted according to outlet needs and/or hotel occupancy level</li> <li>Oversees up and service of each meal period</li> <li>Meets with meeting planners/clients on site inspections or in pre-con meetings to ensure proper understanding of program needs</li> <li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests</li> <li>Ensures compliance to local liquor control laws</li> <li>Ensures compliance to local and city health department requirements</li> <li>Observes guests' reactions and confers frequently with staff to ensure guest satisfaction</li> <li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s</li> <li>Documents pertinent information in the departmental log book</li> <li>Completes all paperwork and closing and/or opening duties in accordance with departmental standards</li> <li>Maintains daily checklists in accordance with departmental standards</li> <li>Develops staff through progressive training and continuous review</li> <li>Assists in outlets when business dictates and during meal peak periods</li> </ul> <h4>Secondary functions:</h4> <ul> <li>Attends and participates in all scheduled departmental meetings</li> <li>Assists managers and assistant managers with coaching and counseling as well as employee reviews</li> <li>Monitors daily payroll edits and record keeping</li> <li>Coordinates with Director of Food & Beverage, Assistant Director of Food & Beverage and assistants, Executive Chef as needed</li> </ul> <h4>Profile</h4> <p><strong>Experience</strong></p> <ul> <li>Must have at least 2 years experience as assistant manager</li> <li>Must have experience with an upscale restaurant</li> <li>8 years in hotel/food and beverage operations at the luxury level</li> </ul> <p><strong>Education</strong></p> <ul> <li>Hotel Management School graduate or Voyager Program</li> </ul> <p><strong>Required skills</strong></p> <ul> <li>Ability to express creativity in the dining environment</li> <li>Highly adaptable to changes</li> <li>Knowledge of coordinating group reservations and requests</li> <li>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events</li> <li>Excellent verbal and written communication skills</li> <li>Excellent Italian or another language skills</li> <li>Knowledge of cost controls as they relate to labor and supplies</li> <li>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers</li> <li>Must be very detail oriented and able to pinpoint defects in a timely manner</li> <li>Must be a good public speaker with the ability to communicate clearly the goals and objectives</li> <li>Must have computer skills that include Word, Excel, PowerPoint</li> <li>Ability to communicate in the English language, preferably one or two more languages</li> <li>Knowledge of Micros, Eat App</li> <li>Ability to ensure the highest level of quality in all areas of the operation</li> <li>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy</li> <li>Must have extensive food and beverage knowledge</li> <li>Would prefer Level 1 certification in the Court of Master Sommeliers</li> <li>Will be responsible for financial performance of department, including payroll, equipment purchases, breakage and loss</li> <li>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction</li> <li>Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores</li> <li>Will be required to ensure all employees receive performance reviews on anniversary dates or before</li> <li>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings</li> <li>Ability to enforce hotel standards policies and procedures with staff</li> <li>Ability to prioritize and organize work assignments, delegate work</li> <li>Ability to direct performance of staff and follow up with connections where needed</li> <li>Ability to motivate staff and maintain a cohesive team</li> <li>Will ensure employee satisfaction and ensure all outlet employee satisfaction is above hotel average and company standards</li> <li>Ability to ascertain department training needs and provide training in needed areas</li> <li>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment</li> <li>Ability to input and access information into computer</li> <li>Ability to ensure confidentiality of guest and hotel information</li> <li>Ability to ensure security of storage room and to access hotel property</li> <li>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community</li> </ul> <h4>About us</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly organized, proactive, and detail-oriented <strong>Executive Assistant</strong>. The successful candidate will provide high-level administrative and coordination support, ensuring effective management of schedules, communications, meetings, and business priorities.</p><p>This role requires excellent organizational abilities, strong communication skills, discretion, and the ability to manage multiple responsibilities in a fast-paced business environment.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and coordinate the Managing Director’s calendar, appointments, meetings, and daily priorities.</p></li><li><p>Prepare meeting schedules, agendas, presentations, reports, and other required documents.</p></li><li><p>Coordinate communication between the Managing Director and internal teams, clients, and external stakeholders.</p></li><li><p>Maintain follow-up on assigned tasks, action points, and ongoing activities to ensure timely completion.</p></li><li><p>Assist in coordinating projects and business initiatives across different departments.</p></li><li><p>Conduct research, collect relevant information, and prepare summaries as required.</p></li><li><p>Handle confidential documents, correspondence, and business information with professionalism.</p></li><li><p>Organize travel arrangements, meetings, and executive requirements.</p></li><li><p>Maintain proper filing systems and ensure important information is easily accessible.</p></li><li><p>Support the Managing Director with administrative coordination and business-related activities.</p></li></ul><br><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary package.</p></li><li><p>Professional working environment.</p></li><li><p>Opportunity to work closely with senior management and gain exposure to diverse business operations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Management, or a related field preferred.</p></li><li><p>Minimum 5 years of experience as an Executive Assistant, Senior Administrative Assistant, Executive Coordinator, or similar role.</p></li><li><p>Previous experience supporting senior executives, Managing Directors, or business owners is preferred.</p></li><li><p>Excellent command of English (written and verbal).</p></li><li><p>Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>Ability to handle confidential information with integrity and professionalism.</p></li><li><p>Strong problem-solving skills and ability to work independently.</p></li><li><p>Ability to manage multiple priorities and meet deadlines.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience working in a fast-paced business environment.</p></li><li><p>Strong coordination and stakeholder management skills.</p></li><li><p>Professional communication and interpersonal skills.</p></li><li><p>Proactive approach with strong attention to detail.</p></li></ul><p></p></section>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.<\/p>\n<ul>\n<li>Prepare duty roster ensuring most efficient use of manpower resources.<\/li>\n<li>Key in guest arrival details from guest registration cards accurately and punctually.<\/li>\n<li>Post charges to individual or group folios accurately and punctually.<\/li>\n<li>Ensure that all group billing instructions are properly adhered to.<\/li>\n<li>Obtain credit card approvals for in-house guests prior to departure.<\/li>\n<li>Check and post PPV bills to guests folios.<\/li>\n<li>Conduct money changing transactions accurately and efficiently as per hotel policy.<\/li>\n<li>Close at the end of each shift and balance individual transactions and cash float.<\/li>\n<li>Prepare and handle guest billing procedures on check out.<\/li>\n<li>Assist in the key inventory and control procedures.<\/li>\n<li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.<\/li>\n<li>Coach, counsel, discipline and develop all subordinate employees.<\/li>\n<li>Assist in the selection, training and evaluation of subordinate employees.<\/li>\n<li>Carry out administrative requirements as directed.<\/li>\n<\/ul>\n\n<h4>General<\/h4>\n<ul>\n<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.<\/li>\n<li>Performs additional duties as directed by supervisors.<\/li>\n<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.<\/li>\n<li>Is fully conversant with all health and safety, fire and emergency procedures.<\/li>\n<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.<\/li>\n<li>Is polite and professional in any situation where the image or reputation of the hotel is represented.<\/li>\n<li>Attends meetings and training as required by supervisors.<\/li>\n<li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.<\/li>\n<li>Interacts with guests actively soliciting feedback.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Minimum 3 years of experience in guest relations, customer service, or hospitality management<\/li>\n<li>Proven supervisory or team leadership experience managing staff in a customer-facing environment<\/li>\n<li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams<\/li>\n<li>Strong conflict resolution and problem-solving abilities with composure under pressure<\/li>\n<li>Proficiency in hospitality management systems and software<\/li>\n<li>Organizational skills with ability to manage multiple priorities simultaneously<\/li>\n<li>Multilingual capabilities (English required)<\/li>\n<li>Cultural awareness and knowledge of hospitality industry standards and best practices<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food &amp; Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM &amp; HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification &amp; Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Supports butlers in creating personal connections with guests through emotional luxury.<br>\nResponsible to have full knowledge of in suite and maxi bar set-ups.<br>\nSupports butler in regular service offerings including unpacking, packing, light laundry handling, shoe-shine service if needed.<br>\nFully understands the difference of room categories and guest levels \/ VIPs.<br>\nPromptly answers calls, instant messages from the butler they work with as well as in their department.<br>\nEngages, customizes and organises in suite maxi bar set-ups for the occupied suites with the instructions of the butler.<br>\nMake sure to report used items in suites maxi bars and are charged to the guest\u2019s accounts.<br>\nMake sure butler trolleys and dedicated pantries are well-stocked and ready for the next shift.<br>\nCleans and maintains all butler working areas including guest suites, pantries, stores, equipment, perishables, stationery, etc. with the instruction and support of the butler they work with.<br>\nFollows up necessary hygiene procedures on daily basis.<br>\nCompletes the missing products from purchasing department and stocks them neatly in the designated pantries \/ storages.<br>\nWorks closely with in room dining and engages \/ customizes replenishment of amenities for the occupied suites with the instructions of the butler.<br>\nResponsible for removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and maxi bars for occupied suites with the instructions of the butler.<br>\nEnsures all communication is carried clearly amongst the team.<br>\nIntuitively anticipates through observation and interactions guests\u2019 needs and wants. Shares guest preferences with butlers to be recorded on guest\u2019s profile.<br>\nEnsures service standards and individual performance are aligned with Accor Hotels values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.<br>\nCooperates closely with butlers and butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel.<br>\nAddresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.<br>\nPerforms any duties and special projects as requested by management whether in your own department or any other department in the hotel.<br>\nFollows hotel evacuation policy in case of an emergency.<\/p>\n<h4>Qualifications<\/h4>\n<p>Possesses strong interpersonal skills and ability to communicate in a second language.<br>\nAscertains and addresses guest\/colleague needs.<br>\nFocuses on service with an eye for detail and an approachable attitude.<br>\nWorks well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.<br>\nPrioritizes and organizes work assignments and delegates work effectively.<br>\nSelf-motivates and shows good initiative in a dynamic environment.<br>\nEnsures security and confidentiality of guest and hotel information.<br>\nEmbraces and responds to change effectively.<br>\nUnderstands international luxury travelers and their needs.<br>\nAn understanding of cultural nuances in dealing with local and Middle Eastern guests.<br>\nAnticipates the needs and the assistance a butler might need upon a guest\u2019s stay, from their arrival to departure.<br>\nStrives an effort to capture the fineness of the everyday work.<br>\nShows enthusiasm for self-development.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain<br>\nEmployee benefit card offering discounted rates in Accor worldwide<br>\nLearning programs through our Academies<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>We invite you to join the world of luxury hospitality at Raffles Bahrain as our new Laundry Attendant.<\/p>\n<p>As a Laundry Attendant at Raffles Bahrain, you will be responsible for delivering exceptional standards of garment and linen care to support a seamless luxury guest experience. Representing the elegance and service excellence of both Raffles and Fairmont, you will ensure all hotel linens, uniforms, and guest laundry are handled with the utmost care, efficiency, and attention to detail in accordance with the highest hospitality standards.<\/p>\n<p>You will play an integral role in maintaining the impeccable presentation and operational excellence of the hotel by ensuring laundry services are completed accurately, timely, and professionally. Working closely with the Housekeeping and Laundry teams, you will contribute to creating exceptional guest experiences while upholding the distinguished reputation of Raffles Bahrain.<\/p>\n<h4>Key responsibilities:<\/h4>\n<li>Operate and maintain laundry equipment, including washing machines, dryers, pressing machines, and ironing equipment, in accordance with hotel standards and safety procedures.<\/li>\n<li>Ensure all hotel linens, uniforms, and guest laundry are cleaned, pressed, and presented to the highest luxury hospitality standards.<\/li>\n<li>Handle guest laundry requests efficiently and professionally, ensuring timely delivery and exceptional attention to detail.<\/li>\n<li>Sort, wash, dry, fold, press, and organize laundry items while following proper fabric care and laundry procedures.<\/li>\n<li>Inspect linens, uniforms, and guest garments for damage, stains, or wear, reporting any issues to supervisors promptly.<\/li>\n<li>Maintain cleanliness and organization of the laundry area, storage rooms, and equipment at all times.<\/li>\n<li>Monitor inventory levels of laundry supplies, chemicals, linens, and uniforms, reporting shortages as required.<\/li>\n<li>Adhere to hygiene, sanitation, and health & safety standards while handling laundry chemicals and equipment responsibly.<\/li>\n<li>Coordinate closely with the Housekeeping team and other departments to support seamless hotel operations and guest satisfaction.<\/li>\n<li>Respect guest privacy and maintain confidentiality of guest information and belongings at all times.<\/li>\n<li>Handle guest concerns and special laundry requests professionally, ensuring prompt resolution and service excellence.<\/li>\n<li>Contribute to a positive and collaborative team environment while upholding the luxury service culture of Raffles Bahrain.<\/li>\n<h4>Qualifications<\/h4>\n<h4>What will you bring to this role?<\/h4>\n<li>Previous experience in laundry operations, housekeeping, or a similar role within a luxury hotel environment preferred.<\/li>\n<li>Basic knowledge of laundry procedures, fabric care, stain removal techniques, and laundry equipment operation preferred.<\/li>\n<li>Strong attention to detail with a commitment to maintaining the highest standards of cleanliness, presentation, and garment care.<\/li>\n<li>Excellent interpersonal and communication skills with a passion for delivering exceptional guest service.<\/li>\n<li>Ability to handle guest requests professionally, courteously, and with discretion.<\/li>\n<li>Physically fit and able to perform laundry duties efficiently in a fast-paced environment, including lifting, standing, and repetitive tasks.<\/li>\n<li>Ability to multitask, prioritize responsibilities, and work independently while maintaining operational excellence.<\/li>\n<li>Strong organizational skills and the ability to follow departmental procedures, hygiene standards, and brand standards consistently.<\/li>\n<li>Ability to work collaboratively within a diverse and multicultural team environment.<\/li>\n<li>Flexibility to work rotating shifts, weekends, and public holidays as required.<\/li>\n<li>Embrace the Raffles Bahrain brand promise and luxury in your role and in all your interactions.<\/li>\n<li>Foster an inclusive environment where every individual feels valued and respected.<\/li>\n<li>Create an environment where colleagues are empowered, supported and recognized.<\/li>\n<h4>Additional information<\/h4>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our Academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li><\/p><p><\/p>