وظائف سجلات طبية

<p><strong>Job Description:</strong></p><p>Nexa Clinics is hiring a Receptionist / Front Desk Coordinator to join our growing team in Jidhafs, Bahrain.&nbsp;</p><p>As the first point of contact for our patients, you'll play a key role in creating a welcoming, organized, and professional experience from the moment they walk in or call.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong><br>Greeting and welcoming patients, answering and directing phone calls, scheduling and confirming appointments, managing patient records and front desk documentation, handling patient inquiries and coordinating with the clinical team, and maintaining a tidy and professional reception area.&nbsp;</p><p>&nbsp;</p><p><strong>Requirements:</strong><br>Friendly, organized, and patient-focused.&nbsp;</p><p>Previous experience in a receptionist or front desk role is preferred, ideally in a healthcare or clinic setting.&nbsp;</p><p>Strong communication skills and comfort using booking or clinic management software.&nbsp;</p><p>Arabic and English language skills are preferred.</p>

<p><strong>Job description:</strong></p><p>Dermatologist – Aesthetic &amp; Medical Dermatology</p><p>Location:&nbsp;Diyar Al Muharraq, Bahrain<br>Clinic:&nbsp;Serendipity Medical Center</p><p>&nbsp;</p><p><strong>About Us</strong></p><p>Serendipity Medical Center is a modern, NHRA-licensed dermatology and aesthetic clinic in Bahrain specializing in advanced skincare, laser, and cosmetic procedures.&nbsp;</p><p>Our vision is to combine medical expertise with aesthetic precision, offering world-class treatments and patient-centered care in a luxurious setting.</p><p>&nbsp;</p><p><strong>Position Overview</strong></p><p>We are seeking a&nbsp;qualified Dermatologist&nbsp;(Licensed or NHRA-eligible) to join our growing medical and aesthetic team.&nbsp;</p><p>The ideal candidate will provide comprehensive dermatological consultations, perform both&nbsp;medical and cosmetic procedures, and ensure the highest level of patient care and safety.</p><p>This role is ideal for a professional who is passionate about dermatology, aesthetic innovation, and long-term patient relationships.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct detailed&nbsp;skin consultations, diagnoses, and treatment planning.</li><li>Perform a range of&nbsp;dermatological and cosmetic procedures, including:</li><li>Laser treatments (Pico, CO₂, BBL, Q-switch, etc.)</li><li>Botox, fillers, PRP, mesotherapy</li><li>Acne, pigmentation, and scar management</li><li>Mole, wart, and skin tag removal</li><li>Oversee patient care from initial consultation to follow-up.</li><li>Supervise nursing staff during clinical procedures.</li><li>Ensure adherence to&nbsp;NHRA and infection control standards.</li><li>Stay updated with the latest advancements in dermatology and aesthetics.</li><li>Recommend and prescribe medical-grade skincare and treatment plans.</li></ul><p>&nbsp;</p><p><strong>Qualifications &amp; Requirements</strong></p><ul><li>Medical Degree (MD / MBBS)&nbsp;with specialization in&nbsp;Dermatology (MD / DDVL / equivalent).</li><li>NHRA license or eligibility to obtain one&nbsp;in Bahrain.</li><li>Minimum&nbsp;3 years of experience&nbsp;in clinical or aesthetic dermatology.</li><li>Proficiency in laser and cosmetic procedures (training certificates preferred).</li><li>Strong communication and interpersonal skills.</li><li>Commitment to ethical, safe, and evidence-based practice.</li></ul><p>&nbsp;</p><p><strong>Preferred Skills</strong></p><ul><li>Experience with&nbsp;Korean, American, or European laser systems.</li><li>Knowledge of&nbsp;cosmetic injectables&nbsp;and&nbsp;anti-aging treatments.</li><li>Ability to develop&nbsp;treatment protocols&nbsp;and&nbsp;train nursing staff.</li><li>Multilingual (English required; Arabic or other languages a plus).</li></ul><p>&nbsp;</p><p><strong>Benefits</strong></p><ul><li>Competitive salary with performance-based incentives.</li><li>Modern, well-equipped clinic environment.</li><li>Continuing education and professional development opportunities.</li><li>Supportive management and collaborative team culture.</li></ul>

<p><p>We're offering a great medical internship opportunity at Allianz Partners - Bahrain for passionate individuals eager to gain practical experience in the medical operations field.</p> <h4>About the role</h4> <p>As a Medical Officer (Precertification) Intern, you will assist in reviewing and assessing medical cases, coordinating with healthcare providers, and supporting the pre-approval process. This role provides exposure to real-world medical case management and healthcare administration within a leading global organization.</p> <h4>What you do</h4> <ul> <li>Review and assess medical requests for pre-approval.</li> <li>Support the medical team in coordinating with hospitals, clinics, and doctors.</li> <li>Ensure timely communication and follow-up for pending cases.</li> <li>Maintain documentation accuracy and compliance with company standards.</li> <li>Assist in preparing reports and case summaries as required.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only</li> <li>Fresh university graduate</li> <li>No working experience</li> <li>Bachelor's degree in Medicine, Nursing, Pharmacy, or a related medical field</li> <li>Strong communication and analytical skills</li> <li>Attention to detail and ability to handle confidential information</li> <li>Proficient in MS Office and comfortable in a fast-paced environment</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p><h4>Job overview</h4> <p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the senior manager or head of department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective applicable various revenue streams and execution of identified revenue generation strategies.</p> <h4>Key responsibilities:</h4> <li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li> <li><strong>Develop cost savings strategies:</strong> Aligned with financial savings target, this is to be delivered by the team but also individually.</li> <li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li> <li><strong>Medical provider contracting:</strong> Negotiations with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust applicable provider revenues.</li> <li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li> <li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li> <li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li> <li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li> <li><strong>Collaboration:</strong> Work closely with other departments such as claims, business development, CRM, operations, and finance to support overall organizational goals.</li> <li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li> <li><strong>Work effectively with AI, machine learning, data analytics, and cloud-based tools,</strong> adhering to high standards of data governance, security, and ethical use.</li> <h4>Key requirements:</h4> <li><strong>Education:</strong> Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.</li> <li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li> <li><strong>Skills:</strong></li> <ul> <li>Strong negotiation and contract management skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Analytical and problem-solving abilities.</li> <li>Knowledge of healthcare regulations and accreditation standards.</li> <li>Proficiency in relevant software and technology tools.</li> <li>Regional medical industry knowledge.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Job overview</h4> <p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li> <li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li> <li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li> <li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li> <li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li> <li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li> <li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li> <li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li> <li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li> <li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li> <li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li> </ul> <h4>Key requirements</h4> <ul> <li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li> <li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li> <li><strong>Skills:</strong></li> <ul> <li>Strong negotiation and contract management skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Analytical and problem-solving abilities.</li> <li>Knowledge of healthcare regulations and accreditation standards.</li> <li>Proficiency in relevant software and technology tools.</li> <li>Regional medical industry knowledge.</li> </ul> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p>Renowned Specialized Eye Center in Bahrain is looking for Nurse to join their team. The ideal candidate will be required to:</p><ul><li>Reviewing and updating patient records before appointments.</li><li>Conducting eye screenings (e.g., visual acuity, intraocular pressure).</li><li>Performing nursing procedures (e.g., eye irrigation, suture removal, eye drops, bandaging).</li><li>Providing patient guidance, support, and counseling.</li><li>Ensuring infection control, patient safety, and maintaining a clean environment.</li><li>Collaborating with the healthcare team for quality patient care.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate is an experienced nurse with expertise in ophthalmic care, capable of managing a high patient volume in a busy outpatient setting.</p><ul><li>Must have valid license as &#x27;Nurse&#x27; </li><li>Must have valid Dataflow Report</li><li>Bachelor&#x27;s in Nursing </li><li>Experience as a Nurse in clinical setup.</li></ul><br/><p>Only shortlisted candidates will be contacted.</p>

<p><h4>About the role</h4> <p>As an MPM intern, you will support the Medical Provider Management (MPM) department in strengthening our provider network across Bahrain and the region.</p> <p>This role will give you real exposure to healthcare operations, data management, and provider relations within a global organization.</p> <h4>What you do</h4> <ul> <li>Conduct gap analysis for the medical provider network.</li> <li>Manage empanelment requests from medical providers — from registration to contract preparation.</li> <li>Support provider database maintenance and ensure data accuracy.</li> <li>Assist in providing negotiations and coordination with internal departments.</li> <li>Prepare and maintain contract documentation and related records.</li> <li>Participate in network list preparation, compliance tracking, and performance monitoring.</li> <li>Collaborate with regional and global teams on special projects.</li> <li>Contribute to provider training, complaint management, and record keeping.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only</li> <li>Fresh university graduate</li> <li>No working experience</li> <li>A bachelor’s degree in healthcare administration, business administration, or a related field.</li> <li>Understanding of healthcare industry regulations and standards.</li> <li>Excellent administrative and communication skills.</li> <li>Ability to handle multiple tasks, work under pressure, and maintain confidentiality.</li> <li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).</li> <li>A proactive, organized, and detail-oriented mindset.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p>Position: Consultant- Internal Medicine</p><p>We're hiring for a prestigious Health Group in Bahrain this position is for candidates residing in Bahrain</p><p><b><br></b></p><p><b>Job Overview:</b> As a Consultant in Internal Medicine, you will be responsible for providing expert medical care to patients with a wide range of medical conditions. You will work closely with a team of healthcare professionals to diagnose, treat, and manage patients' conditions. Your expertise and knowledge will play a crucial role in ensuring the highest level of care for patients.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Conduct thorough patient evaluations, including physical examinations, medical history reviews, and diagnostic tests.</li><li>Develop and implement treatment plans for patients with various medical conditions.</li><li>Monitor and manage patients' progress, making necessary adjustments to treatment plans as needed.</li><li>Collaborate with other healthcare professionals to provide comprehensive and coordinated care for patients.</li><li>Stay up-to-date with the latest advancements and developments in the field of internal medicine.</li><li>Participate in quality improvement initiatives and contribute to the development of clinical protocols and guidelines.</li><li>Provide guidance and support to junior medical staff, including residents and medical students.</li><li>Maintain accurate and detailed medical records for all patients.</li></ul><p>Qualifications and Skills:</p><ul><li>Medical degree from an accredited institution.</li><li>Board certification in Internal Medicine.</li><li>Minimum of 5 years of experience as a Consultant in Internal Medicine.</li><li>Excellent diagnostic and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work well in a team environment.</li><li>Proficient in using electronic medical records and other healthcare software.</li><li>Fluent in English, both written and verbal.</li></ul><p>Contract Details: This is a full-time position with a 1-year contract, renewable upon mutual agreement. The Consultant will be offered a competitive salary and benefits package, including health insurance, housing allowance, and annual leave.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Medical degree from an accredited institution.</li><li>Board certification in Internal Medicine.</li><li>Minimum of 5 years of experience as a Consultant in Internal Medicine.</li><li>Excellent diagnostic and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work well in a team environment.</li><li>Proficient in using electronic medical records and other healthcare software.</li><li>Fluent in English, both written and verbal.</li></ul>

<p><strong>JOB PURPOSE</strong> To coordinate and administer employee duty travel and administrative support services by arranging travel bookings, issuing travel documentation, processing travel transactions, coordinating expatriate visa and work permit requirements, supporting employee medical insurance administration, and maintaining accurate records in accordance with company policies, regulatory requirements, employee entitlements, and service agreements, while providing efficient support to employees and internal stakeholders across Gulf Air Group.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Duty Travel Management</strong></p><ul><li>Coordinate and process duty travel reservations on Gulf Air and other airlines for employees undertaking official travel.</li><li>Issue tickets in accordance with approved travel authorizations, corporate agreements, and employee entitlements.</li><li>Review travel requests and ensure compliance with company travel policies and procedures.</li><li>Liaise with airlines, travel service providers, and internal stakeholders to facilitate travel arrangements and resolve related issues.</li></ul><p><strong>Travel Documentation &amp; Administration</strong></p><ul><li>Prepare and issue duty travel authorizations, MCOs, PTAs, and other required travel documentation.</li><li>Verify employee eligibility and entitlement for duty travel benefits and concessions.</li><li>Maintain accurate employee travel records and ensure timely updates in the Staff Travel Management System (STMS).</li><li>Monitor travel documentation requirements and ensure proper filing and record retention.</li></ul><p><strong>Refunds, Adjustments &amp; Reconciliation</strong></p><ul><li>Process refund requests for unused duty travel tickets through STMS and applicable systems.</li><li>Maintain refund records and provide employees with relevant references and documentation.</li><li>Reconcile travel transactions and assist in resolving discrepancies related to ticketing, refunds, and travel charges.</li></ul><p><strong>Visa &amp; Immigration Administration</strong></p><ul><li>Coordinate with LMRA and relevant government authorities for expatriate visa processing, renewals, transfers, and cancellations.</li><li>Prepare and submit required documentation for employment visas, work permits, and residency-related applications.</li><li>Monitor visa validity and work permit expiry dates and coordinate timely renewals.</li><li>Liaise with employees, HR representatives, and government entities to ensure compliance with immigration and labour regulations.</li></ul><p><strong>Medical Insurance Administration</strong></p><ul><li>Coordinate employee medical insurance enrollment, additions, deletions, upgrades, and renewals with insurance providers.</li><li>Assist employees with medical insurance queries, claims support, card issuance, and coverage-related matters.</li><li>Maintain accurate insurance records and ensure updates are reflected in relevant systems and employee files.</li><li>Liaise with insurance companies and brokers to resolve employee issues and support effective service delivery.</li></ul><p><strong>Financial Handling &amp; Reporting</strong></p><ul><li>Handle ticket sales, refunds, and related transactions in accordance with approved procedures and limits.</li><li>Ensure duty travel transactions are accurately reported and processed for payroll deductions where applicable.</li><li>Prepare periodic reports and statistics relating to duty travel, visa administration, and medical insurance activities.</li><li>Support budget monitoring and service performance reporting related to assigned administrative functions.</li></ul><p><strong>Compliance &amp; Records Management</strong></p><ul><li>Review travel and administrative records to ensure accuracy, completeness, and compliance with company policies.</li><li>Monitor compliance with staff travel regulations, immigration requirements, and insurance administration procedures.</li><li>Report discrepancies, irregularities, or potential misuse of travel and administrative benefits.</li><li>Maintain confidentiality of employee information and sensitive records.</li></ul><p><strong>Employee Support &amp; Stakeholder Coordination</strong></p><ul><li>Provide guidance and support to employees regarding duty travel procedures, visa requirements, and medical insurance services.</li><li>Coordinate with HR, Finance, Government Relations, insurance providers, and other departments to ensure efficient service delivery.</li><li>Respond to employee inquiries from headquarters and outstations in a professional and timely manner.</li><li>Support continuous improvement initiatives to enhance administrative and employee support services.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>JOB REQUIREMENTS</strong></p><p><strong>EDUCATION / QUALIFICATIONS</strong></p><ul><li>Bachelor's degree in Business Management, or an equivalent major in the related field.</li></ul><p><strong>EXPERIENCE</strong></p><ul><li>2-4 years of experience in the related field.</li></ul>

<p>JOB PURPOSE To ensure Gulf Air s medical services are safe, high-quality, and compliant with NHRA and civil aviation requirements. The role oversees quality, compliance, and clinical standards across the medical centre. KEY RESPONSIBILITIES Regulatory Compliance &amp; QMS Management Develop, implement, and update the AMC s Quality Management System in accordance with NHRA accreditation standards and civil aviation authority frameworks. Strategic Planning: Align the center s operational growth strategies with Bahrain Civil Aviation Affairs (CAA) regulations and National Health Regulatory Authority (NHRA) healthcare standards. Ensure all medical evaluations (Class 1, 2, 3, and Cabin Crew), OPS medical manuals, and aviation kits on aircraft comply with aeromedical regulations. Act as the primary point of contact and host for external audits conducted by civil aviation authorities and healthcare accreditation bodies. Auditing, Risk Management &amp; CAPA Schedule, execute, and document regular internal audits across clinical GP services, specialized aeromedical tracks, pharmacy, and laboratory departments. Design and execute the center s master risk management framework to identify and eliminate clinical, operational, and data privacy hazards. Identify operational bottlenecks, compliance gaps, and medical errors. Lead Root Cause Analysis (RCA) investigations and manage the Corrective and Preventive Action (CAPA) program to prevent recurrence of errors. Clinical Governance &amp; Data Integrity Oversee the calibration, maintenance, and quality control of all specialized medical equipment (e.g., audiometry, vision screeners, ECG machines). Enforce strict data governance, ensuring pilot medical records and examination results are handled with absolute confidentiality and data security. Enforce strict data governance, ensuring standard GP electronic health records are secure and are handled with absolute confidentiality. Monitor and report on clinical quality indicators, patient satisfaction metrics, and turnaround times for medical certifications. Incident Command: Convene the clinical review board to direct investigation procedures for severe medical errors, clinical anomalies, or patient complaints. Regulatory Authority Liaison &amp; Ultimate Legal Liability Regulatory Shield: Serve as the official, legally accountable executive during complex institutional audits by the NHRA. Licensing Security: Safeguard the center s official operating licenses by ensuring 100% compliance across all Class 1, 2, and 3 pilot medical certification pipelines. Policy Enactment: Prepare and legally validate all internal standard operating procedures (SOPs), clinical guidelines, and healthcare safety policies as per NHRA requirements. General Practitioner (GP) Care Quality &amp; Oversight Oversee the delivery of standard General Practitioner (GP) medical services, acute primary care, and routine health consultations within the center. Ensure clinical guidelines, prescription safety protocols, and standard operating procedures (SOPs) for general practice are followed by all medical staff. Manage patient triage systems, chronic disease management protocols, and primary care referral networks to optimize general patient care. Training &amp; Continuous Improvement Train clinical staff, nurses, and Aeromedical Examiners (AMEs) on quality protocols, compliance updates, and standard operating procedures (SOPs). Foster a culture of safety, open error reporting, and continuous clinical improvement across the entire facility.</p><p><strong>Desired Candidate Profile</strong></p><p>JOB REQUIREMENTS EDUCATION / QUALIFICATIONS Bachelor s degree of science nursing &amp; Master of Science in Nursing degree, or an equivalent major in the related field. Certifications: Train the Trainer, Triage instructor, Basic life support. EXPERIENCE Minimum of 6 years experience in the related field. JOB SPECIFIC SKILLS &amp; ATTRIBUTES Deep understanding of healthcare compliance, medical terminology, NHRA Diamond Accreditation, and basic familiarity with civil aviation medical standards. Exceptional attention to detail, strong analytical problem-solving skills, and excellent cross-functional communication abilities.</p>

<p><h4>The after sales support - policy administrator</h4> <p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p> <h4>What you do</h4> <ul> <li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li> <li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li> <li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li> <li>Issues periodic or daily report on performance.</li> <li>Meets further complex requirements, such as new enhancements.</li> <li>Keeps accurate records on the various activities for internal and external review.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>What you bring</h4> <ul> <li>Bachelors degree (medical background is a plus).</li> <li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement</strong><br> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking a licensed plumber who installs, repairs, and maintains plumbing systems, fixtures, and equipment in residential, commercial, or industrial settings in accordance with applicable codes. The plumber will assemble, install, and service piping, valves, fittings, drainage systems, and water supply systems. They are responsible for interpreting blueprints, drawings, and specifications to assess system layouts and plan installation or repair activities as well as ensuring all plumbing work is performed safely, efficiently, and in compliance with regulatory company requirements.</p> <p><strong>This will be an onsite position with full-time deployment to NSA Bahrain in Manama, Bahrain.</strong></p> <h4>Roles and responsibilities</h4> <ul> <li>Install, maintain, and repair plumbing systems and fixtures.</li> <li>Inspect plumbing systems to identify issues, perform troubleshooting, and conduct necessary repairs or replacements to ensure proper operation.</li> <li>Recommend corrective and preventative actions to improve system reliability and performance.</li> <li>Coordinate materials, tools, and equipment required for job execution and maintain work areas in a clean and organized condition.</li> <li>Maintain accurate records of work performed, including inspections, repairs, and maintenance activities.</li> <li>Adhere to all safety regulations and procedures, including the proper use of personal protective equipment (PPE).</li> <li>May provide guidance or support to apprentices or junior personnel as needed.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Must be a US citizen.</li> <li>High school diploma or equivalent.</li> <li>Valid plumbing license (as required by jurisdiction).</li> <li>Minimum 2-5 years of related plumbing experience.</li> <li>Knowledge of plumbing systems, materials, tools, and safety practices.</li> <li>Strong problem-solving and communication skills.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p><h4>About the role</h4> <p>As an MPM intern, you will support the Medical Provider Management (MPM) department in strengthening our provider network across Bahrain and the region.</p> <p>This role will give you real exposure to healthcare operations, data management, and provider relations within a global organization.</p> <h4>What you do</h4> <ul> <li>Conduct gap analysis for the medical provider network.</li> <li>Manage empanelment requests from medical providers - from registration to contract preparation.</li> <li>Support provider database maintenance and ensure data accuracy.</li> <li>Assist in providing negotiations and coordination with internal departments.</li> <li>Prepare and maintain contract documentation and related records.</li> <li>Participate in network list preparation, compliance tracking, and performance monitoring.</li> <li>Collaborate with regional and global teams on special projects.</li> <li>Contribute to provider training, complaint management, and record keeping.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only.</li> <li>Fresh university graduate.</li> <li>No working experience required.</li> <li>A bachelor's degree in healthcare administration, business administration, or a related field.</li> <li>Understanding of healthcare industry regulations and standards.</li> <li>Excellent administrative and communication skills.</li> <li>Ability to handle multiple tasks, work under pressure, and maintain confidentiality.</li> <li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).</li> <li>A proactive, organized, and detail-oriented mindset.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p><h4>Main duties</h4> <p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer's interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Documents details of telephone conversation and actions taken.</li> <li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / What you bring</h4> <ul> <li>Bachelor's degree; medical background preferred.</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About Allianz Partners</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies at Allianz Partners</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>Belong, connect, grow with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking an associate accountant who will support accounting operations by applying established policies and procedures to maintain accurate financial records and ensure compliance with regulatory standards. Responsibilities include maintaining the general ledger, analyzing balance sheet accounts, and assisting in the preparation of management financial reports.</p> <p><strong>This will be an onsite position with full-time deployment to NSA Bahrain in Manama, Bahrain.</strong></p> <h4>Roles and responsibilities</h4> <li>Perform routine accounting tasks under direct supervision, including journal entry preparation, account reconciliations, and support of monthly and annual close processes.</li> <li>Ensure accuracy, completeness, and timeliness of financial data while adhering to internal controls and accounting principles.</li> <li>Develop foundational accounting competencies by applying standard procedures to resolve routine issues and contribute to efficient financial operations.</li> <li>Collaborate with team members to support reporting requirements and continuous improvement initiatives.</li> <h4>Basic qualifications</h4> <li>Bachelor’s degree in accounting, finance, or a related field (or equivalent experience).</li> <li>Entry-level experience in accounting or finance, preferred.</li> <li>Basic knowledge of accounting principles, financial reporting, and general ledger processes.</li> <li>Strong attention to detail, analytical skills, and proficiency in standard office and accounting software.</li> <li>Computer skills, including working knowledge of Word, Excel and Outlook.</li> <li>Experience in contingency environments as well as knowledge and experience working with government contracts.</li> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking a licensed HVAC mechanic to perform heating, ventilation, and air conditioning (HVAC) installation, maintenance, and repair activities following assigned work instructions and established procedures. The role will involve installation, inspection, maintenance, and troubleshooting of HVAC systems and components in accordance with applicable codes, standards, and operational requirements.</p> <p><strong>This will be an onsite position with full time deployment to NSA Bahrain in Manama, Bahrain.</strong></p> <h4>Roles and responsibilities</h4> <ul> <li>Review and interpret basic instructions and documentation to support planning and execution of work tasks.</li> <li>Coordinate the movement of materials, tools, and equipment to work sites and participate in setting up and preparing job locations.</li> <li>Complete and review work records accurately and maintain tools and equipment in proper working condition.</li> <li>Perform general housekeeping and clean up activities to ensure safe and organized work environments.</li> <li>Adhere to all safety rules, regulations, and procedures, including the proper use of personal protective equipment (PPE).</li> <li>Role may involve moderate to heavy physical labor, including lifting and handling equipment and materials.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Must be a US citizen.</li> <li>High school diploma or equivalent.</li> <li>Minimum 2 years of related HVAC experience.</li> <li>Basic knowledge of HVAC systems, tools, and safety practices.</li> <li>Computer skills, including working knowledge of Word, Excel and Outlook.</li> <li>Ability to work long hours in support of mission requirements.</li> <li>Excellent interpersonal, communication, and customer service skills.</li> <li>Experience in contingency environments as well as knowledge and experience working with government contracts.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p><h4>Main duties</h4> <p>The main duty of a Care Centre – Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversations and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre – Team Leader and Care Centre – Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do:</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication and update expectations with clients, in accordance with the Nextcare policies, scheme, or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers and providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer’s interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing or prospective customer/member.</li> <li>Documents details of telephone conversations and actions taken.</li> <li>Corresponds with Care Centre – Team Leader and Care Centre – Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor’s degree; medical background preferred.</li> <li>2+ years experience in a call centre, customer service environment, TPA hospitals, or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>Job description</h4> <p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customers’ interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversation and actions taken.</li> <li>Correspond with Care Center Management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>