وظائف مطورى واجهة مستخدم

<p><strong>Main Responsibilities:</strong></p><ul><li>The ability to maintain the physical property and furnishings in a manner consistent with that of a luxury hotel.</li><li>The ability to repair and refinish polishing woodwork.</li><li>The ability to patch and paint interior and exterior surfaces.</li><li>The ability to repair plaster and stucco.</li><li>The ability to install and repair of vinyl and paper wall coverings.</li><li>The ability to maintain stock and inventory for the shop.</li><li>The ability to maintain brushes and rollers in good condition.</li><li>The ability to complete all assigned work in a safe and complete fashion.</li><li>The ability to use all safety precautions at all times when using tools, chemicals, ladders, rother potentially dangerous equipment or supplies.</li><li>The ability to complete all assigned project in a timely fashion.</li><li>The ability to ensure a clean, neat and organized work area.</li></ul><p><strong>Required skills:</strong></p><ul><li>Previous experience in similar position.</li><li>Knowledge of various tools and equipment used in Engineering</li><li>Excellent knowledge of painting material and how to select, mix and apply them</li><li>Solid knowledge of commercial and/or construction painting techniques</li><li>Aptitude in using appropriate tools (brushes, caulking guns etc.)</li><li>Good basic math skills</li><li>Conscientious with great attention to detail</li><li>High school diploma; successful completion of an apprenticeship</li></ul><p>What do we offer? Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more. We look forward to receiving your application!</p><p><strong>Desired Candidate Profile</strong></p><p>The ability to maintain the physical property and furnishings in a manner consistent with that of a luxury hotel. The ability to repair and refinish polishing woodwork. The ability to patch and paint interior and exterior surfaces. The ability to repair plaster and stucco. The ability to install and repair of vinyl and paper wall coverings. The ability to maintain stock and inventory for the shop. The ability to maintain brushes and rollers in good condition. The ability to complete all assigned work in a safe and complete fashion. The ability to use all safety precautions at all times when using tools, chemicals, ladders, rother potentially dangerous equipment or supplies. The ability to complete all assigned project in a timely fashion. The ability to ensure a clean, neat and organized work area.</p><ul><li>Previous experience in similar position.</li><li>Knowledge of various tools and equipment used in Engineering</li><li>Excellent knowledge of painting material and how to select, mix and apply them</li><li>Solid knowledge of commercial and/or construction painting techniques</li><li>Aptitude in using appropriate tools (brushes, caulking guns etc.)</li><li>Good basic math skills</li><li>Conscientious with great attention to detail</li><li>High school diploma; successful completion of an apprenticeship</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>Almoayyed Industrial Contracting &amp; Trading, a Division of Almoayyed International Group is looking for Project Engineer - Instrumentation. The Candidate must be an Engineering graduate in Instrumentation or a related field with a minimum 5 years of GCC experience in Instrumentation Projects in Oil &amp; Gas, and Water Industries.</p><br><ul><li>Execution of Instrumentation Project Works in Coordination with Project Manager.</li><li>Prepare Bill of Materials, Technical Submittals, Project Quality Assurance / Quality Control Plans, Method of Statement and Inspection Test plan under the guidance of Project Manager</li><li>Oversee the installation, calibration, and commissioning of instrumentation systems, coordinating with contractors and vendors to ensure timely execution.</li><li>Ensure that all works are carried out as per the specification / drawings and in accordance with the requirements and standards.</li><li>Troubleshoot and resolve instrumentation-related issues during construction and startup</li><li>Coordination with Clients and other subcontractors</li><li>Manage and track instrumentation budgets and schedules, providing regular updates to the project team and stakeholders.</li><li>Interface with clients and vendors, clarifying technical requirements and resolving any discrepancies or concerns.</li><li>Stay updated on industry trends, new technologies, and best practices in instrumentation engineering, enhancing project outcomes.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p>Candidates should have strong communication and interpersonal skills with and Proficiency in Microsoft Office Suite. Preferred work experience background in Instrumentation Projects relating to Oil and Gas Water industries. Possess strong knowledge of international codes and standards. Exhibit strong project management skills, including the ability to manage budgets, schedules, and resources effectively. </p><br><p></p></section>

<p><h4>Job overview</h4> <p>The automation process lead owns the strategic automation agenda within health operations, driving scalable process transformation, governance control, and measurable value creation through digital enablement and AI integration.</p> <h4>What you do</h4> <ul> <li>Automation rate (STP %)</li> <li>Manual touch reduction</li> <li>Turnaround time (TAT) improvement</li> <li>Cost per transaction optimization</li> <li>Compliance & quality adherence</li> <li>Lead end to end automation strategy across health operations</li> <li>Drive process optimization, efficiency, and compliance</li> <li>Enhance automation rate, reduce manual touchpoints, and improve KPIs</li> <li>Act as the bridge between operations, IT, and digital teams</li> <li>Provide clear feedback on queries from operation</li> <li>Provide clients an understanding of any declined medical claims</li> <li>Coordinate workflow and meet deadlines</li> <li>Decision making responsibility</li> <li>Provide gap analysis and mapping qualification</li> <li>Assist new juniors with training and provide feedback</li> <li>Maintain updated guidelines for the workflow</li> <li>Define automation roadmap aligned with business KPIs</li> <li>Identify high impact automation opportunities across claims & approvals</li> <li>Establish automation governance and control framework</li> <li>Ensure regulatory compliance (DHA, DOH, CBUAE where applicable)</li> <li>Lead process re-engineering prior to automation deployment</li> <li>Collaborate with IT on rules engine & AI-based adjudication</li> <li>Oversee UAT, validation, and accuracy monitoring</li> <li>Drive continuous improvement initiatives</li> </ul> <p><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>What you bring</h4> <ul> <li>5-8+ years in health insurance / TPA operations</li> <li>Experience with automation tools, RPA, rules engines</li> <li>Strong analytical & dashboarding capabilities (Excel / Power BI)</li> <li>Coding certificate</li> <li>Fluency in Power BI, Altrex with experience in building dashboards</li> <li>5+ years medical practical experience (reputable insurance provider, broker or a TPA experience a plus)</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> <li>Advanced communication skills</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>We help the world run better</h4> <p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p> <h4>Who you’ll become</h4> <p>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p> <h4>What you’ll do</h4> <p>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:</p> <ul> <li>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.</li> <li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li> <li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their digital transformation journey.</li> <li>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.</li> <li>After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.</li> <li>You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings.</li> <li>You will also provide demand generation support through marketing events and deal execution support by responding to requests for proposals.</li> </ul> <h4>What you bring</h4> <ul> <li>2-3 years of professional experience with a strong foundation in finance topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.</li> <li>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.</li> <li>A cooperative and productive approach to working relationships, internally and externally.</li> <li>Quote to cash (Q2C) is strongly preferred.</li> <li>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li> <li>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li> <li>Strong business acumen, including demonstrated knowledge of business processes and/or industries.</li> <li>Proficiency in English to engage with our global network.</li> <li>AI focus areas: AI adoption mindset, agentic AI day-to-day practice, and context engineering.</li> <li>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</li> <li>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.</li> <li>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.</li> <li>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</li> </ul> <h4>The SAP Academy for Customer Success</h4> <p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p> <h4>About SAP Academy for Customer Success</h4> <p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p> <p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.</p> <p>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</p> <p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p> <p>We are planning a practical and immersive portion of our program, which will likely involve participants spending four weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.</p> <p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.</p> <h4>Bring out your best</h4> <p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.</p> <p>As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p> <h4>We win with inclusion</h4> <p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p> <p>SAP is committed to the values of equal employment opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.</p> <p>Successful candidates might be required to undergo a background verification with an external vendor.</p> <h4>AI usage in the recruitment process</h4> <p>For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></p><p></p>

<p><h4>Position objective:</h4> <p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p> <h4>Key responsibility:</h4> <strong>Customer service:</strong> <ul> <li>Greet customers and assist them in selecting products that meet their needs.</li> <li>Convert window shoppers into buyers through proactive engagement.</li> <li>Promote the company's loyalty program to encourage repeat sales.</li> <li>Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).</li> <li>Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.</li> <li>Educate customers on product features, benefits, materials, and care instructions.</li> </ul> <strong>Grooming / attitude / knowledge:</strong> <ul> <li>Always present a well-groomed and professional appearance.</li> <li>Be flexible and available to work extended hours during peak sales periods.</li> <li>Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</li> </ul> <strong>Merchandising:</strong> <ul> <li>Ensure products are displayed in an attractive manner according to store layout standards.</li> <li>Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.</li> <li>Record and maintain accurate inventory records for incoming and outgoing stock.</li> <li>Upsell and cross-sell products to increase sales opportunities.</li> <li>Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</li> </ul> <strong>Process:</strong> <ul> <li>Efficiently operate the point of sale (POS) system for billing and transactions.</li> <li>Balance the cash till at the start and end of shifts.</li> <li>Accurately process payments through cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, and change to customers correctly.</li> <li>Maintain vigilance regarding store security and ensure all loss prevention policies are followed.</li> <li>Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</li> </ul> <h4>Desired qualification:</h4> <p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines.<br> Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality.<br> Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen.<br> Ensure compliance with hygiene and safety standards at all times.<br> Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items.<br> Support and guide junior team members in pastry preparation techniques and culinary skills.<br> Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies.<br> Conduct regular quality checks on pastry products to uphold our standards of excellence.<br> Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements.</p> <h4>Qualifications</h4> <ul> <li>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant.</li> <li>Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items.</li> <li>Strong presentation skills and meticulous attention to detail.</li> <li>Proficiency in food hygiene practices, HACCP, and ISO standards.</li> <li>Excellent organizational and time management skills.</li> <li>Ability to work efficiently under pressure in a fast-paced environment.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English; additional languages are a plus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>Role Summary</strong> </p> <p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p> <p> <strong>What s On Your Plate?</strong> </p> <ul> <li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider s at a city/country level in coordination with several stakeholders</li> <li>Plan budget, track actual spends, maximise impact and evaluate success</li> <li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li> <li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li> <li>Conduct regular surveys, focused group discussions and frequent interactions with Rider s to hear their issues and understand their needs</li> <li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li> <li>Implement and regulate communication channels between Rider s, 3PLs and other internal stakeholders for a continuous two-way communication</li> <li>Be the custodian for smooth offboarding/exit processes for our Rider s</li> <li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order?</strong> </p> <ul> <li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li> <li>Proven track record of taking ownership and driving results</li> <li>Prior experience in offline, online engagement activities</li> <li>Ability to manage multiple projects at the same time with cross-functional teams</li> <li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li> <li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li> <li>Influencer and a negotiation with good public speaking and presentation skills</li> <li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.<br>Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High School diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About the role</h4> <p>We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong><br> Handle 50–100 daily support tickets using platforms like:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <p>Respond via:</p> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <p>Aim for first-contact resolution (FCR)<br> Escalate complex issues to Tier 2 or technical teams</p> <p><strong>Ticket & SLA management</strong><br> Prioritize tickets based on urgency and SLA requirements<br> Track and manage open cases to ensure timely resolution<br> Document all interactions clearly in the system<br> Maintain organized and complete ticket records</p> <p><strong>Knowledge base & efficiency</strong><br> Update internal knowledge bases and FAQs<br> Create and improve:</p> <ul> <li>Response templates</li> <li>Macros</li> </ul> <p>Help reduce repetitive tickets through better documentation</p> <p><strong>Customer experience & feedback</strong><br> Communicate with empathy and professionalism<br> Capture customer feedback (CSAT, NPS)<br> Identify recurring issues and flag trends<br> Escalate negative experiences for quick resolution</p> <p><strong>Collaboration</strong><br> Work closely with:</p> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <p>Provide insights to improve customer experience and product quality</p> <p><strong>Compliance & quality</strong><br> Ensure compliance with:</p> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <p>Maintain confidentiality when handling customer data<br> Follow quality standards for all interactions</p> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong><br> 1–2+ years in:</p> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <p>Experience using at least one platform:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <p><strong>Skills</strong><br> Strong typing and multitasking ability<br> Excellent written and verbal English<br> Proficiency with:</p> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <p>Ability to manage multiple tickets and priorities simultaneously</p> <h4>Nice to have</h4> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role</b></p><br><br><p>We are seeking a skilled <b>General Maintenance Mechanic</b> to join our Engineering team. The ideal candidate will ensure the proper functioning of all mechanical systems and equipment throughout the property, maintaining Four Seasons’ standards of excellence and reliability.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Perform preventive and corrective maintenance on mechanical systems, including HVAC, plumbing, and pumps.</p><br><br></li><li><p>Troubleshoot and repair mechanical equipment to minimize downtime.</p><br><br></li><li><p>Respond promptly to maintenance requests and emergencies.</p><br><br></li><li><p>Maintain accurate records of repairs and inspections.</p><br><br></li><li><p>Ensure compliance with safety standards and local regulations.</p><br><br></li><li><p>Collaborate with other departments to support smooth hotel operations.</p><br><br></li></ul><br><br><p><b>What you bring</b></p><br><br><br><ul><li><p>Minimum 2–3 years of experience in mechanical maintenance, preferably in a luxury hotel or high-end environment.</p><br><br></li><li><p>Strong knowledge of HVAC systems, plumbing, and mechanical equipment.</p><br><br></li><li><p>Ability to read and interpret technical manuals and schematics.</p><br><br></li><li><p>Excellent problem-solving skills and attention to detail.</p><br><br></li><li><p>Physical ability to perform maintenance tasks and work flexible shifts.</p><br><br></li><li><p>Technical certification or diploma in mechanical engineering is an advantage.</p><br><br></li></ul><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the Role</b></p><br><br><p>We are looking for a passionate and skilled <b>Chef de Partie</b> to join our culinary team. The ideal candidate will have a strong background in food preparation, attention to detail, and the ability to work in a fast-paced environment while maintaining the highest standards of quality and hygiene.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Prepare, cook, and present dishes within your section according to the highest standards.</p><br><br></li><li><p>Ensure consistency in taste, presentation, and portion control.</p><br><br></li><li><p>Maintain cleanliness and organization in your section at all times.</p><br><br></li><li><p>Assist in menu planning and development under the guidance of senior chefs.</p><br><br></li><li><p>Monitor stock levels and minimize waste.</p><br><br></li><li><p>Comply with all health, safety, and hygiene regulations.</p><br><br></li><li><p>Train and mentor junior team members when required.</p><br><br></li></ul><br><p><b>Requirements</b></p><br><br><ul><li><p>Proven experience as a Chef de Partie or similar role in a high-end restaurant or hotel.</p><br><br></li><li><p>Culinary diploma or equivalent certification.</p><br><br></li><li><p>Strong knowledge of cooking techniques and kitchen equipment.</p><br><br></li><li><p>Ability to work under pressure and as part of a team.</p><br><br></li><li><p>Excellent time management and organizational skills.</p><br><br></li><li><p>Flexibility to work shifts, weekends, and holidays.</p><br><br></li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role</b></p><br><br>We are looking for a Security Officer with proven experience in a luxury hospitality environment to join our team. The ideal candidate will maintain the safety and security of our guests, employees, and property while upholding the Four Seasons standards of professionalism and discretion.<br><br><p><b>What you will do</b></p><br><br><br><ul><li><p>Monitor and patrol hotel premises to ensure a secure environment.</p><br><br></li><li><p>Control access points and verify identification of guests, staff, and vendors.</p><br><br></li><li><p>Operate and monitor CCTV systems to detect suspicious activities and ensure guest safety.</p><br><br></li><li><p>Respond promptly to alarms, emergencies, and guest concerns.</p><br><br></li><li><p>Prepare accurate incident reports and maintain security logs.</p><br><br></li><li><p>Collaborate with local authorities and emergency services when necessary.</p><br><br></li><li><p>Uphold Four Seasons’ commitment to guest privacy and exceptional service.</p><br><br></li></ul><br><br><br><p><b>What you bring</b></p><br><br><br><ul><li><p>Minimum 2 years of security experience in a luxury hotel or high-end environment.</p><br><br></li><li><p>Strong knowledge of security protocols and emergency procedures.</p><br><br></li><li><p>Experience in CCTV monitoring and surveillance systems.</p><br><br></li><li><p>Excellent communication and interpersonal skills.</p><br><br></li><li><p>Ability to remain calm and professional under pressure.</p><br><br></li><li><p>Physical fitness and ability to work flexible shifts, including nights and weekends.</p><br><br></li></ul><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License #LI-NS1</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider’s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider’s at a city/country level in coordination with several stakeholders</li><li>Plan budget, track actual spends, maximise impact and evaluate success</li><li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li><li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li><li>Conduct regular surveys, focused group discussions and frequent interactions with Rider’s to hear their issues and understand their needs</li><li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li><li>Implement and regulate communication channels between Rider’s, 3PLs and other internal stakeholders for a continuous two-way communication</li><li>Be the custodian for smooth offboarding/exit processes for our Rider’s</li><li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li><li>Proven track record of taking ownership and driving results</li><li>Prior experience in offline, online engagement activities</li><li>Ability to manage multiple projects at the same time with cross-functional teams</li><li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider’s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p><br><br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider’s at a city/country level in coordination with several stakeholders</li><li>Plan budget, track actual spends, maximise impact and evaluate success</li><li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li><li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li><li>Conduct regular surveys, focused group discussions and frequent interactions with Rider’s to hear their issues and understand their needs</li><li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li><li>Implement and regulate communication channels between Rider’s, 3PLs and other internal stakeholders for a continuous two-way communication</li><li>Be the custodian for smooth offboarding/exit processes for our Rider’s</li><li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li><li>Proven track record of taking ownership and driving results</li><li>Prior experience in offline, online engagement activities</li><li>Ability to manage multiple projects at the same time with cross-functional teams</li><li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><b>Requirements Essential:</b></p><ul><li>PhD or Postgraduate qualification in library and information science</li><li>Minimum of 3 years’ experience in an academic or research library setting, with a focus on research support or scholarly communications.</li><li>Demonstrated knowledge of open access publishing, copyright, and research impact metrics.</li><li>Experience supporting systematic reviews or advanced literature searching in databases such as PubMed, Embase, CINAHL, and Scopus.</li></ul><p><b><br></b></p><p><b>Desirable</b>:</p><ul><li>Familiarity with biomedical or health sciences research environments.</li><li>Experience working with institutional repositories (e.g., DSpace) and current awareness tools (e.g., ORCID, ResearcherID).</li><li>Understanding of research data management practices and policies.</li><li>Knowledge of emerging scholarly communication trends such as preprints, open peer review, and transformative agreements.</li></ul><p><b><br></b></p><p><b>Skills and Attributes:</b></p><ul><li>Excellent communication, interpersonal, and presentation skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work independently and collaboratively within cross-functional teams.</li><li>Commitment to user-centred service and continuous improvement.</li><li>Awareness of ethical issues in scholarly publishing and research integrity.</li></ul><p><strong>Desired Candidate Profile</strong></p>PhD or Postgraduate qualification in library and information science<br>Minimum of 3 years’ experience in an academic or research library setting, with a focus on research support or scholarly communications.<br>Demonstrated knowledge of open access publishing, copyright, and research impact metrics.<br>Experience supporting systematic reviews or advanced literature searching in databases such as PubMed, Embase, CINAHL, and Scopus.<br>Familiarity with biomedical or health sciences research environments.<br>Experience working with institutional repositories (e.g., DSpace) and current awareness tools (e.g., ORCID, ResearcherID).<br>Understanding of research data management practices and policies.<br>Knowledge of emerging scholarly communication trends such as preprints, open peer review, and transformative agreements.<br>Excellent communication, interpersonal, and presentation skills.<br>Strong analytical and problem-solving abilities.<br>Ability to work independently and collaboratively within cross-functional teams.<br>Commitment to user-centred service and continuous improvement.<br>Awareness of ethical issues in scholarly publishing and research integrity.