وظائف مطورى واجهة مستخدم

<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor. Provide information about spa services, treatments, and wellness programs. Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience., Manage spa appointments and reservations using our booking system. Coordinate with spa therapists and other team members to ensure efficient scheduling. Handle changes or cancellations to bookings while accommodating guest needs. Answer phone calls, emails, and other inquiries in a courteous and efficient manner. Process payments and manage cash handling accurately. Maintain an organized and clean reception area, including managing spa brochures and promotional materials. Address guest requests, concerns, and feedback promptly and professionally. Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction. Ensure that all guest interactions are handled with the utmost respect and confidentiality. Stay informed about the spa s services, treatments, and retail products. Promote spa products and upsell treatments or packages as appropriate. Provide recommendations based on guest preferences and needs. Assist with any special events or promotions organized by the spa. Contribute to a positive and collaborative team environment. Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards. Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment. Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal &amp; written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Must be flexible in terms of working hours. A hospitality diploma is an asset. Computer literacy in Windows, MS Office Suite is recommended.</p>

<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor.</p><p>Provide information about spa services, treatments, and wellness programs.</p><p>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.</p><p>Manage spa appointments and reservations using our booking system.</p><p>Coordinate with spa therapists and other team members to ensure efficient scheduling.</p><p>Handle changes or cancellations to bookings while accommodating guest needs.</p><p>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.</p><p>Process payments and manage cash handling accurately.</p><p>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.</p><p>Address guest requests, concerns, and feedback promptly and professionally.</p><p>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.</p><p>Ensure that all guest interactions are handled with the utmost respect and confidentiality.</p><p>Stay informed about the spa s services, treatments, and retail products.</p><p>Promote spa products and upsell treatments or packages as appropriate.</p><p>Provide recommendations based on guest preferences and needs.</p><p>Assist with any special events or promotions organized by the spa.</p><p>Contribute to a positive and collaborative team environment.</p><p>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.</p><p>Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.</li><li>Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.</li><li>Proficient in English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Must be flexible in terms of working hours.</li><li>A hospitality diploma is an asset.</li><li>Computer literacy in Windows, MS Office Suite is recommended.</li></ul>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>What you will be doing:</strong></p> <ul> <li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel.</li> <li>Register and process check-in for all arrivals.</li> <li>Handle guest check-outs efficiently and professionally.</li> <li>Update guest information in the computer after a complete check-in.</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven work experience as a receptionist, front office representative, or similar role in the hotel industry.</li> <li>Professional attitude and appearance.</li> <li>Solid written and verbal communication skills.</li> <li>Ability to be resourceful and proactive when issues arise.</li> <li>Excellent organizational skills.</li> <li>Multitasking and time management skills, with the ability to prioritize tasks.</li> </ul> <h4>Additional information</h4> <ul> <li>Work as a team player.</li> <li>Experience in a 3- to 4-star hotel in the same position.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>➢ We are seeking a dynamic, charismatic, and creative individual to join our team in Bahrain. In this</p><p>role, you will act as the face of our brand, showcasing our latest products (including premium</p><p>ornaments and new collections) through engaging video content. You will be responsible for</p><p>managing our social media platforms, interacting with customers on-camera, collecting valuable</p><p>feedback, and expanding our digital footprint.</p><p><br></p><p><br></p><p>REQUIREMENTS &amp; QUALIFICATIONS:</p><p>➢ Camera-Facing Confidence: Exceptional presence, grooming, and high level of comfort appearing on</p><p>camera.</p><p>➢ Communication Skills: Exceptional communication skills in both Arabic and English</p><p>➢ Social Media Expertise: Thorough understanding of Instagram, TikTok, and YouTube algorithms,</p><p>insights, and engagement strategy</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>➢ On-Camera Presenting &amp; Modeling: Confidently present and showcase our products, collections,</p><p>and seasonal ornaments in front of the camera for social media platforms (Instagram Reels, TikTok,</p><p>YouTube Shorts, etc.).</p><p>➢ Public Speaking &amp; Hosting: Handle the microphone effectively to explain product features,</p><p>introduce launch events, talk about daily offers, and announce new arrivals in an engaging manner.</p><p>➢ Customer Feedback &amp; Interviews: Interact directly with customers visiting our showroom, politely</p><p>request their feedback, and host short, engaging video testimonials.</p><p>➢ Social Media Management: Actively manage and grow the company’s social media channels. Plan</p><p>content grids, schedule updates, and maintain a consistent brand aesthetic.</p><p>➢ Community Engagement: Promptly respond to customer direct messages (DMs), inquiries,</p><p>comments, and reviews across all digital channels to drive higher customer conversion.</p><p>➢ Trend Monitoring: Keep up to date with local and global viral video formats, trending audio tracks,</p><p>and retail competitors in Bahrain.</p><p><br></p></div>

<p>Manage and oversee daily restaurant operations to ensure seamless service and exceptional guest satisfaction. Lead, motivate, and develop the front-of-house team to deliver outstanding hospitality and maintain service excellence. Ensure all guests receive personalized, attentive, and professional service throughout their dining experience. Monitor dining room operations to maintain quality, consistency, cleanliness, and presentation standards. Handle guest inquiries, feedback, and service recovery situations in a professional and timely manner. Collaborate closely with culinary and beverage teams to ensure effective communication and flawless service execution. Conduct daily pre-shift briefings and communicate operational updates, menu changes, promotions, and service priorities. Assist in recruiting, onboarding, training, and developing team members to support operational success and career growth. Conduct performance discussions and provide regular coaching and feedback to drive team performance. Create and manage staff schedules in accordance with business levels and labor productivity targets. Monitor restaurant reservations, seating strategies, and table management to maximize guest flow and revenue opportunities. Support the execution of special events, private dining experiences, promotions, and seasonal activations. Monitor inventory levels and assist with ordering and stock control processes as required. Ensure compliance with health, safety, sanitation, and food handling regulations. Maintain knowledge of menu offerings, ingredients, allergens, beverage pairings, and restaurant concepts. Drive revenue through effective upselling, guest engagement, and exceptional service delivery. Monitor financial performance indicators, including sales, labor costs, and operating expenses. Review guest feedback and implement action plans to continuously enhance service quality and guest satisfaction. Ensure adherence to company policies, procedures, and luxury hospitality standards. Support management initiatives aimed at improving operational efficiency, profitability, and employee engagement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum 3-5 years of management experience in fine dining, luxury hospitality, or upscale restaurant operations. Strong knowledge of Asian cuisine concepts and luxury dining service standards preferred. Proven leadership experience with a track record of developing high-performing teams. Strong understanding of restaurant operations, guest experience management, and service excellence. Financial awareness with experience managing labor costs, productivity, and revenue objectives. Excellent communication, interpersonal, and organizational skills. Proficiency in restaurant POS systems and Microsoft Office applications. Ability to work flexible schedules, including evenings, weekends, and public holidays.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <ul> <li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li> </ul> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date on all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning & applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical/procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><h4>We are seeking an exceptional, forward-thinking principal to lead a dynamic and rapidly growing school entering its fifth year of operation.</h4> <p>This is a unique opportunity for a leader who thrives in a build environment—someone who will shape the next phase of the school’s journey with energy, clarity, and purpose. This role is not suited to a behind-the-desk leader. We are looking for a highly visible, hands-on principal who leads by example—present across classrooms, corridors, and the wider school community—driving standards, culture, and outcomes from the front.</p> <h4>The role</h4> <p>As principal, you will have full responsibility for the leadership of the school from nursery through to year 11, ensuring excellence in teaching and learning, operational effectiveness, and a strong, values-led culture.</p> <p>You will play a critical role in:</p> <ul> <li>Driving whole-school improvement and consistency across all phases</li> <li>Embedding high standards in teaching, learning, and student outcomes</li> <li>Developing and mentoring staff to build leadership capacity at all levels</li> <li>Establishing robust systems, structures, and accountability frameworks</li> <li>Leading with pace, clarity, and a solutions-focused mindset</li> <li>Building strong relationships with students, parents, and the wider community</li> </ul> <h4>The candidate</h4> <p>We are looking for a principal who is:</p> <ul> <li>An experienced and successful senior leader with a track record of school improvement and growth</li> <li>A builder and innovator, not a maintainer</li> <li>Highly visible, approachable, and decisive in leadership style</li> <li>Passionate about developing people, with a strong commitment to mentorship</li> <li>Resilient, adaptable, and able to lead in a fast-paced, evolving environment</li> <li>Deeply committed to delivering outstanding outcomes for all students</li> <li>International experience and an understanding of diverse school communities are highly desirable</li> </ul> <h4>Why join us</h4> <p>This is an opportunity to lead a school at a pivotal stage of its development—where your leadership will have both immediate impact and long-term legacy. You will be supported by a committed ownership and governance structure, with the autonomy to innovate, lead, and deliver excellence.</p></p><p></p>

<p>A diversified Bahraini group with a portfolio that includes leading F&B and entertainment ventures is seeking a highly skilled F&B Supply Chain Manager. The ideal candidate will have strong experience in F&B procurement, inventory management, logistics, supplier management, and cost control, with the ability to manage an efficient end-to-end supply chain across multiple restaurant brands and locations. This role is responsible for overseeing and optimizing the end-to-end supply chain for F&B operations, ensuring efficient procurement, inventory management, logistics, and distribution to support business growth and profitability. Supply Chain Strategy & Operations • Manage end-to-end supply chain operations, including procurement, demand planning, inventory management, warehousing, and distribution across multiple restaurant brands and locations. • Develop and execute strategies to optimize efficiency, minimize costs, and ensure on-time product delivery. • Establish and monitor supply chain KPIs to drive continuous improvement and performance measurement. Procurement & Supplier Management • Identify, evaluate, and manage relationships with local and international suppliers to secure high-quality products, ingredients, and packaging at optimal costs. • Lead supplier negotiations on pricing, payment terms, and delivery schedules to maximize profitability while maintaining quality standards. • Ensure all procured goods comply with Bahrain's health, safety, and food regulations. • Maintain strong communication and information flow with internal departments and external suppliers. Inventory & Demand Planning • Establish collaborative demand plans based on trend analysis, historical data, and sales forecasts. • Monitor and optimize inventory levels to prevent stockouts and minimize waste across multiple locations. • Manage logistics and import processes, ensuring timely and cost-effective delivery of goods. • Conduct regular assessments of aging stock and manage the shelf life of F&B products, providing feedback to sales and operations teams. Cost Control & Reporting • Monitor and control supply chain costs, including procurement, logistics, and warehousing expenses. • Prepare and present regular supply chain performance reports, cost analysis, and strategic recommendations to senior management. • Ensure full compliance with all relevant regulations, quality standards, and internal policies. • Collaborate with finance and operations teams to align on budgets, financial objectives, and cost discipline.</p><p>• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. • Proven supply chain or procurement experience, preferably within the F&B or hospitality sector. • Minimum 5–7 years of experience in a supply chain management role within the Food & Beverage industry. • Strong experience in F&B procurement, inventory management, logistics, supplier management, and cost control. • Experience managing inventory, logistics, and import processes. • Strong understanding of the local Bahraini and international F&B supply chain landscape and vendors. • Experience with ERP systems and supply chain management software (e.g., SAP, Oracle) is an advantage. • Strong supplier negotiation and cost-management skills. • Strong analytical, planning, and leadership capabilities. • Excellent communication and stakeholder management abilities. • Proficiency in Microsoft Office Suite, particularly Excel. • Ability to work in a fast-paced environment and manage multiple priorities. • Results-oriented mindset with a focus on cost efficiency and operational excellence. • Ability to manage an efficient end-to-end supply chain across multiple restaurant brands and locations.</p>

<p>We're hiring for our prestigious client in Bahrain. Position: Restaurant manager Experience: 5-8 years in a managerial role within the fine dining or upscale hospitality sector Languages: English (Required) Arabic (Preferred) Job Overview: our client is seeking an experienced and service-oriented Restaurant Manager to lead and oversee the day-to-day operations of their fine dining establishment. The ideal candidate will demonstrate exceptional leadership, uphold the highest standards of service, and ensure a memorable dining experience for every guest. A strong understanding of food and beverage operations, team management, and customer satisfaction is essential. Key Responsibilities: Oversee and coordinate daily operations across both Front of House (FOH) and Back of House (BOH) Ensure exceptional guest experiences by maintaining high standards of service and hospitality Address and resolve customer concerns and complaints promptly and professionally Effectively manage and schedule staff shifts, ensuring proper coverage and productivity Monitor and evaluate team performance, providing ongoing feedback and coaching for continuous improvement Forecast inventory needs and oversee procurement of food, beverages, kitchenware, and cleaning supplies Ensure compliance with health, hygiene, and safety regulations at all times Uphold and enhance the restaurants brand image and reputation Develop and implement promotional strategies and local outreach initiatives to attract and retain clientele Identify marketing opportunities, including digital campaigns, social media engagement, and in-house events Train and onboard new hires, and maintain continuous development for existing staff in service excellence and restaurant procedures Implement and maintain operational policies and standard operating procedures (SOPs) for long-term success Qualifications: Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details Proficiency with restaurant management software and POS systems Strong leadership, interpersonal, and team-building skills Excellent communication and customer service abilities Sound financial acumen with experience in budgeting, cost control, and P&amp;L management Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred Apply Now: EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details Proficiency with restaurant management software and POS systems Strong leadership, interpersonal, and team-building skills Excellent communication and customer service abilities Sound financial acumen with experience in budgeting, cost control, and P&amp;L management Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred</p>

<p><h4>Shape the future of health insurance operations</h4> <p>We are transforming the way healthcare operations are delivered through automation, artificial intelligence, and data-driven decision making. We are seeking an experienced Automation Process Lead to drive our automation and digital transformation agenda across health operations.</p> <p>This is a strategic role for a forward-thinking professional who combines operational excellence, healthcare expertise, and technology acumen to deliver scalable process improvements, enhanced customer experiences, and measurable business value.</p> <p>If you are passionate about innovation, operational transformation, and leveraging AI to redefine healthcare administration, we would love to hear from you.</p> <h4>What you do</h4> <p>As the Automation Process Lead, you will be responsible for leading and executing the automation strategy across health operations while ensuring regulatory compliance, operational excellence, and sustainable value creation.</p> <h4>Strategic leadership & automation</h4> <ul> <li>Develop and execute the health operations automation roadmap aligned with business objectives and KPIs.</li> <li>Identify, prioritize, and implement high-impact automation opportunities across claims and medical approvals processes.</li> <li>Lead end-to-end automation initiatives that improve efficiency, accuracy, and service quality.</li> <li>Establish strong automation governance, controls, and monitoring frameworks.</li> <li>Drive process re-engineering and standardization initiatives before automation deployment.</li> </ul> <h4>Operational excellence</h4> <ul> <li>Increase straight through processing (STP) rates across key operational processes.</li> <li>Reduce manual touchpoints and eliminate process inefficiencies.</li> <li>Improve turnaround times (TAT) and optimize cost per transaction.</li> <li>Monitor and enhance compliance, quality, and operational performance metrics.</li> <li>Lead continuous improvement initiatives to deliver sustainable operational gains.</li> </ul> <h4>Technology & innovation</h4> <ul> <li>Collaborate closely with operations, IT, digital, and data teams to implement automation solutions.</li> <li>Support the development and optimization of rules engines, AI-enabled adjudication, and workflow automation solutions.</li> <li>Lead user acceptance testing (UAT), validation activities, and accuracy monitoring.</li> <li>Analyze operational data and generate insights through dashboards and business intelligence tools.</li> <li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Process governance & stakeholder management</h4> <ul> <li>Act as the key liaison between operations, IT, and digital stakeholders.</li> <li>Conduct process mapping, gap analysis, and workflow assessments.</li> <li>Maintain up-to-date operational guidelines and process documentation.</li> <li>Ensure adherence to relevant healthcare insurance regulations and compliance requirements.</li> <li>Provide operational feedback and support for complex claims and workflow-related queries.</li> <li>Coordinate workflows effectively to meet agreed service levels and deadlines.</li> </ul> <h4>Team development</h4> <ul> <li>Support and coach junior team members through structured training and ongoing feedback.</li> <li>Foster a culture of innovation, continuous learning, and operational excellence.</li> </ul> <h4>What you bring</h4> <h4>Experience</h4> <ul> <li>5-8+ years of experience in health insurance, TPA, or healthcare operations.</li> <li>Minimum 5 years of practical medical insurance experience within a reputable insurer, broker, healthcare payer, or TPA environment.</li> <li>Proven experience leading process improvement, automation, or digital transformation initiatives.</li> <li>Hands-on experience with automation platforms, RPA solutions, rules engines, and workflow technologies.</li> </ul> <h4>Technical skills</h4> <ul> <li>Strong analytical capabilities and experience using operational data to drive decisions.</li> <li>Advanced proficiency in Power BI, Alteryx, and dashboard development.</li> <li>Advanced Excel skills and strong command of MS Office applications.</li> <li>Coding certification or demonstrated technical capability in automation-related technologies.</li> <li>Experience working with AI-enabled solutions, machine learning applications, or intelligent automation is highly desirable.</li> </ul> <h4>Professional skills</h4> <ul> <li>Exceptional communication and stakeholder management skills.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Ability to work effectively in cross-functional and multicultural environments.</li> <li>Proven capability to manage multiple priorities while maintaining high quality standards.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.</p> <p>That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies, and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements, and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend, and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required:</h4> <ul> <li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Knowledge of real estate fund structures and the fund administration industry</li> <li>Understanding of regulatory requirements of real estate funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Strong MS Office skills including Word, Excel, PowerPoint</li> <li>Excellent interpersonal and written communication skills</li> <li>Proactive team player with a positive attitude towards problem resolution and strong attention to detail</li> <li>Ability to work under pressure and meet tight deadlines</li> <li>Ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction, and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile, and global team</li> <li>The opportunity to innovate, bring discipline, and really make a difference</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications, and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required:</h4> <ul> <li>Has relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Has knowledge of real estate fund structures and the fund administration industry</li> <li>Understands regulatory requirements of real estate funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Has professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Has strong MS Office skills including Word, Excel, PowerPoint</li> <li>Possess excellent interpersonal and written communications skills</li> <li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail</li> <li>Has ability to work under pressure and meet tight deadlines</li> <li>Has ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile and global team</li> <li>The opportunity to innovate, bring discipline and really make a difference</li> </ul> <h4>Additional information:</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>