وظائف مصمم واجهة المستخدم في البحرين
٦ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Front Desk Agent</strong></p><br><p>As a Front Office Agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience. </p><br><p><strong>What is in it for you:</strong></p><br><ul><li><strong>Engage in conservation</strong> efforts and help preserve wildlife.</li><li><strong>Enjoy sustainable adventures</strong> with exclusive rewards.</li><li><strong>Celebrate locality</strong> and heritage in a vibrant community.</li><li><strong>Advance your career</strong> with global development opportunities.</li><li><strong>Drive change</strong> through impactful social initiatives.</li><li><strong>Collaborate</strong> with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Guest Service Excellence:</strong> As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay. </li><li><strong>Operational Support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations. </li><li><strong>Administrative Support: </strong>Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly. </li><li><strong>Team Collaboration: </strong>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded. </li><li><strong>Health, Safety, and Compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations. </li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong> Previous experience in a similar role within the hospitality industry is preferred. </li><li><strong>Communication Skills:</strong> Strong verbal and written communication skills in English; Arabic is a plus. </li><li><strong>Customer Service Focus:</strong> A passion for delivering exceptional guest service and ensuring a positive guest experience. </li><li><strong>Organizational Skills:</strong> Strong attention to detail, with the ability to multitask and prioritize responsibilities. </li><li><strong>Technical Proficiency: </strong>Familiarity with property management systems (PMS) and Microsoft Office applications. </li><li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays. </li><li><strong>Professionalism:</strong> A professional, approachable, and friendly demeanor. </li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Front Office Agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>Guest Service Excellence:</p><ul><li>As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression.</li><li>You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service.</li><li>Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</li></ul><p>Operational Support:</p><ul><li>You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately.</li><li>Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals.</li><li>You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</li></ul><p>Administrative Support:</p><ul><li>Your responsibilities will include processing guest payments and ensuring that billing is accurate.</li><li>You will handle guest complaints and resolve issues in a professional and timely manner.</li><li>Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</li></ul><p>Team Collaboration:</p><ul><li>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience.</li><li>Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</li></ul><p>Health, Safety, and Compliance:</p><ul><li>You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff.</li><li>Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a similar role within the hospitality industry is preferred.</li><li>Strong verbal and written communication skills in English; Arabic is a plus.</li><li>A passion for delivering exceptional guest service and ensuring a positive guest experience.</li><li>Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li><li>Familiarity with property management systems (PMS) and Microsoft Office applications.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>A professional, approachable, and friendly demeanor.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay. You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations. Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly. Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded. You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a similar role within the hospitality industry is preferred.</li><li>Strong verbal and written communication skills in English; Arabic is a plus.</li><li>A passion for delivering exceptional guest service and ensuring a positive guest experience.</li><li>Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li><li>Familiarity with property management systems (PMS) and Microsoft Office applications.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>A professional, approachable, and friendly demeanor.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>What is in it for you:</strong></p> <ul> <li><strong>Engage in conservation</strong> efforts and help preserve wildlife.</li> <li><strong>Enjoy sustainable adventures</strong> with exclusive rewards.</li> <li><strong>Celebrate locality</strong> and heritage in a vibrant community.</li> <li><strong>Advance your career</strong> with global development opportunities.</li> <li><strong>Drive change</strong> through impactful social initiatives.</li> <li><strong>Collaborate</strong> with a passionate, innovative team.</li> </ul> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Guest Service Excellence:</strong> As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</li> <li><strong>Operational Support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</li> <li><strong>Administrative Support: </strong>Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</li> <li><strong>Team Collaboration: </strong>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</li> <li><strong>Health, Safety, and Compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience:</strong> Previous experience in a similar role within the hospitality industry is preferred.</p> <ul> <li><strong>Communication Skills:</strong> Strong verbal and written communication skills in English; Arabic is a plus.</li> <li><strong>Customer Service Focus:</strong> A passion for delivering exceptional guest service and ensuring a positive guest experience.</li> <li><strong>Organizational Skills:</strong> Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li> <li><strong>Technical Proficiency: </strong>Familiarity with property management systems (PMS) and Microsoft Office applications.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li> <li><strong>Professionalism:</strong> A professional, approachable, and friendly demeanor.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Guest Service Excellence:</strong> As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay. </p></li></ul><ul><li><p><strong>Operational Support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations. </p></li></ul><ul><li><p><strong>Administrative Support: </strong>Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly. </p></li></ul><ul><li><p><strong>Team Collaboration: </strong>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded. </p></li></ul><ul><li><p><strong>Health, Safety, and Compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience:</strong> Previous experience in a similar role within the hospitality industry is preferred. </p><ul><li><p><strong>Communication Skills:</strong> Strong verbal and written communication skills in English; Arabic is a plus.</p></li></ul><ul><li><p><strong>Customer Service Focus:</strong> A passion for delivering exceptional guest service and ensuring a positive guest experience.</p></li></ul><ul><li><p><strong>Organizational Skills:</strong> Strong attention to detail, with the ability to multitask and prioritize responsibilities.</p></li></ul><ul><li><p><strong>Technical Proficiency:</strong> Familiarity with property management systems (PMS) and Microsoft Office applications.</p></li></ul><ul><li><p><strong>Flexibility: </strong>Ability to work flexible hours, including evenings, weekends, and holidays.</p></li></ul><ul><li><p><strong>Professionalism:</strong> A professional, approachable, and friendly demeanor. </p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>