وظائف مشرف أمن في البحرين

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Sales Supervisor role at our esteemed accounting firm in Al Hadd, Bahrain, is a pivotal position that offers you the opportunity to lead a dynamic sales team while driving revenue growth and enhancing client relationships. This role is not just about meeting targets; it’s about inspiring your team to achieve excellence and fostering a culture of collaboration and success. As a Sales Supervisor, you will play a crucial role in shaping the sales strategy and contributing to the overall business vision of our company.</p><p>In this position, you will have the chance to develop your leadership skills and advance your career within the accounting industry. Our firm values continuous learning and professional development, providing numerous training opportunities to ensure that you and your team are equipped with the latest sales techniques and industry knowledge. You will be part of a supportive team culture that encourages innovation and celebrates achievements, allowing you to flourish in your role and make a significant impact on our organization.</p><p>As you take on this challenge, you will not only enhance your sales acumen but also gain invaluable insights into the accounting sector. This role is designed for those who are ready to step up and take ownership of their career progression. Your contributions will directly influence the growth trajectory of our company, making this an exciting opportunity for anyone looking to elevate their professional journey in a thriving environment.</p><p><b>Responsibilities:</b></p><ol><li>Lead and mentor a team of sales representatives, providing guidance and support to enhance their performance and achieve sales targets through effective coaching and training.</li><li>Develop and implement sales strategies that align with the company's goals, utilizing market research and analysis to identify new business opportunities and drive revenue growth.</li><li>Monitor sales performance metrics and prepare reports for senior management, using data-driven insights to make informed decisions and adjust strategies as needed.</li><li>Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and addressing any concerns promptly to foster long-term partnerships.</li><li>Conduct regular team meetings to share best practices, address challenges, and celebrate successes, creating a motivated and cohesive team environment.</li><li>Collaborate with the marketing department to design promotional campaigns that effectively communicate our services and attract potential clients.</li><li>Stay updated on industry trends and competitor activities, leveraging this knowledge to inform sales tactics and maintain a competitive edge in the market.</li><li>Assist in the recruitment and onboarding of new sales team members, ensuring they are well-prepared to contribute to the team's success.</li><li>Participate in networking events and industry conferences to represent the company and promote our services, expanding our reach and visibility in the market.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and motivate a sales team towards achieving targets.</li><li>Strong analytical skills to interpret sales data and derive actionable insights for strategic decision-making.</li><li>Excellent communication skills to build relationships with clients and team members alike.</li><li>Proficiency in CRM software and sales tools to manage leads and track performance efficiently.</li><li>Ability to develop and implement effective sales strategies based on market research.</li><li>Experience in customer relationship management to enhance client satisfaction and retention.</li><li>Networking skills to represent the company at various industry events and build professional connections.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>

<p>Reporting to the Van Sales Supervisor Responsibilities: Maximise product distribution and sales volume by executing brand initiatives in line with principals objectives. Manage a defined product portfolio within an assigned geographical area, driving traditional trade distribution and consistently achieving sales targets. Serve as the primary point of contact for traditional trade customers, proactively identifying stock requirements, coordinating SKU replenishment, and ensuring timely collection of outstanding payments in line with agreed terms.</p><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or a National Diploma in business, administration, or a related field. Bahraini National Years of experience and other skills: Minimum of 1 - 2 years experience in FMCGS Sales &amp; Distribution. Previous experience in sales / cash handling role. Heavy Driving License is a must. Knowledge of product information. Fluency in spoken and written English (Arabic an advantage) Knowledge of the road system and geography of Bahrain. Knowledge of credit terms and controls. The place of work is in BMMI Bahrain.</p>

<p>Reporting to the Consumer division s Supervisor Responsibilities: Maximise product distribution and sales volume by executing brand sales initiatives of respective principals within a set territory. Implementing initiatives in line with sales strategies to grow market share by outperforming the competition. Act as key contact to set of credit customers and identify stock requirements to arrange necessary replenishments of Stock Keeping Units (SKUs). Monitor inventory levels in outlets to ensure availability and brand presence and avoid overstocking or wastage. Collect any outstanding payments due in accordance with agreed trading terms and conditions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in business administration, sales, or equivalent.</li><li>Fluency in spoken and written English, with Arabic skills an added advantage.</li><li>Years of experience and other skills: Experience in HORECA Channel.</li><li>Minimum of 1 year in an FMCG company or sales role.</li><li>Previous experience in debt collection.</li><li>Product knowledge.</li><li>Knowledge of amounts reconciliation against invoices.</li><li>Driving license and knowledge of route systems.</li><li>Credit terms and controls</li></ul>

<ul><li>Monitor and patrol assigned areas to ensure the safety and security of personnel, property, and assets, utilizing advanced surveillance technologies.</li><li>Respond promptly to alarms and incidents, conducting thorough investigations to determine the cause and escalate issues when necessary.</li><li>Enforce facility policies and procedures, providing a strong presence that deters unwanted activities while maintaining a respectful atmosphere.</li><li>Prepare detailed incident reports and documentation, ensuring all security events are recorded accurately for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum of 2 years of relevant security or law enforcement experience.</p><br></li></ul>

<p>VAM Systems is currently looking for Network Engineer for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of a bachelor s degree in BIS, computer science or equivalent. Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers Ability to troubleshoot of network issues with different teams, entities, ISP and vendors Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening. Immediate join upon passing the job interview.</p>

<p>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of a bachelor s degree in BIS, computer science or equivalent. Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers Ability to troubleshoot of network issues with different teams, entities, ISP and vendors Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening. Immediate join upon passing the job interview.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> Network Engineer&nbsp;</strong>for our<strong> Bahrain </strong>operations with the following skillsets &amp; terms and conditions:</p><br><p><strong>Skills</strong></p><br><ul><li>Minimum of a bachelor’s degree in BIS, computer science or equivalent.</li><li>Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology</li><li>Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers</li><li>Ability to troubleshoot of network issues with different teams, entities, ISP and vendors</li><li>Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening.</li><li>Immediate join upon passing the job interview.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>VAM Systems </strong>is currently looking for <strong>IT Infrastructure Administrator </strong>for our<strong> Bahrain </strong>operations with the following skillsets &amp; terms and conditions:</p><br><p><strong>Certification: MCSE and CCNA</strong></p><br><p><strong>Responsibilities for Desktop, Servers &amp; Network Administrator:</strong></p><br><ul><li>Fully support, configure, maintain and upgrade Organization’s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li><strong>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</strong></li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame: (15 - 30 days)</strong></p><br><br><br> </div>

<ul><li>Greet and welcome residents and guests with a warm and professional demeanor, creating a positive first impression.</li><li>Monitor and control access to the building by verifying identification, announcing visitors, and directing them appropriately.</li><li>Maintain a clean and organized lobby area, including tidying furniture, and ensuring a welcoming atmosphere.</li><li>Provide information and assistance to residents and guests regarding building amenities, services, and local area.</li><li>Monitor security cameras and alarm systems, reporting any suspicious activity or security breaches promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of 1-2 years of experience in a similar role or customer-facing environment, highlighting relevant work history.</li><li>Strong communication and interpersonal skills are essential, reflecting the ability to interact effectively with diverse individuals.</li><li>Excellent observational skills and attention to detail are necessary for monitoring security and maintaining order.</li></ul>

<p>About Company & Role Purpose Our client maintains a reputation since the year 1980 of being one of the most popular distribution, retail and production of beverages and food organizations in Bahrain. The job holder shall act as an Infrastructure Specialist, responsible for ensuring the availability, stability, resilience, and performance of client’s enterprise IT and network infrastructure. They shall provide advanced technical expertise across WAN, LAN, MPLS, routing/switching, firewalls, and multi-site connectivity, supporting critical business operations across offices, data rooms, warehouses, and retail locations. The job holder is required to deliver reliable, secure, and scalable infrastructure services through hands-on technical execution, proactive monitoring, upgrades and lifecycle management, structured incident response and root cause analysis, and effective coordination with telecom providers and technology vendors. KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES Operational Ownership & Stability · Own day-to-day operation of enterprise network and infrastructure services, ensuring availability and performance across all sites. · Administer and support WAN/Internet connectivity (MPLS, Fiber, ISP routing) including redundancy, failover testing, and service optimization. · Operate, maintain, and upgrade firewall and network security platforms (policies, NAT, VPN, firmware upgrades, and rule reviews) in coordination with Cybersecurity requirements. · Support server room / data room infrastructure (cabling, rack layouts, core/edge/distribution switching, and environmental/physical security coordination). · Safeguard IT infrastructure assets within secure areas, ensuring proper movement controls and records. Incident, Change & Risk Management · Conduct advanced troubleshooting for major incidents, perform root cause analysis (RCA), and implement corrective/preventive actions. · Plan and deliver infrastructure changes and upgrades (routers, switches, wireless, links) using change management controls to minimize disruption. · Monitor network health and capacity, identify risks, and recommend improvements to resilience, performance, and scalability. Vendor, Documentation & Governance Support · Coordinate with telecom operators, ISPs, and vendors to ensure service continuity, manage escalations, and drive SLA compliance. · Coordinate vendor support contracts and renewals from a technical perspective (scope validation, quotations, and technical clarifications). · Maintain accurate infrastructure documentation including topology diagrams, IP plans, configurations, inventories, and recovery procedures. · Provide technical input to the Manager – IT Operations & Cybersecurity on architecture decisions, risk items, and improvement roadmaps. Cybersecurity Alignment · Implement infrastructure security controls and configurations in alignment with approved cybersecurity policies and standards; security strategy, governance, and monitoring remain under the Cybersecurity function. · Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field. · Relevant professional certifications are strongly preferred (e.g., CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE, Juniper JNCIA/JNCIS, or equivalent). · IT service management and security certifications are an advantage (e.g., ITIL Foundation, ISO 27001 awareness, or equivalent).</p><p>Experience · 5–7 years of proven experience in IT operations/service delivery with a strong focus on network and infrastructure operations. · Hands-on experience supporting multi-site environments (HQ, warehouses, and retail branches) with business-critical connectivity requirements. · Demonstrated experience coordinating with ISPs/telecom providers and vendors (fault isolation, escalation, and service restoration). · Experience executing controlled changes in production (maintenance windows, rollback planning, and post-change validation). Knowledge · Strong understanding of enterprise networking (WAN/LAN, routing, switching, MPLS, VPNs, QoS, and segmentation). · Awareness of hybrid connectivity models, SD?WAN concepts, and cloud?connected infrastructure is an advantage. · Working knowledge of firewall and security gateway concepts (policy management, site-to-site and remote access VPNs, and secure connectivity troubleshooting). · Knowledge of high-availability/resilience patterns (redundant links, failover routing, dual ISPs, and continuity planning). · Familiarity with server room / network room standards (structured cabling, rack layouts, patching, labelling, and physical security). · Understanding of incident management, problem management, and RCA practices for complex infrastructure issues. · Awareness of operational controls such as change management, access control, configuration management, and vendor support models. Skills · Demonstrate excellent troubleshooting skills across various layers, components, and infrastructure environments. · Ability to produce clear report types such as incident, change, root cause analyses, and action plans. · Proficiency in planning and executing infrastructure upgrades and migrations. · Strong vendor coordination and service level management skills. · Maintain accurate and well-organized technical documentation. · Ability to work effectively under pressure with sound prioritization and decision-making. · Hands-on and disciplined approach to infrastructure operations and support.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>Job Description</p><br><br><p>​​​​​​When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.</p><br><br><p>Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!</p><br><br><p>Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.</p><br><br><p>As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart</p><br><br><p>We’re looking for Store Leadership to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><ul><li><p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</p><br><br></li><li><p>Manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)</p><br><br></li><li><p>Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment</p><br><br></li><li><p>Inventory management: Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule</p><br><br></li><li><p>Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP</p><br><br></li><li><p>Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</p><br><br></li><li><p>Monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p><br><br></li></ul><br>What you need to be successful<br><p>Qualifications</p><br><br><ul><li><p>You have at least 3-5 years of experience in supermarket or restaurant </p><br><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br><br></li><li><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><br><br></li><li><p>Ensuring implementation of actions pertinent to store-related shrinkages</p><br><br></li><li><p>Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</p><br><br></li></ul><br>Who we are<br><p>Company Description</p><br><br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><br></p><p><b>What you'll be doing</b></p><p>At Chalhoub, creativity is a team effort! Working as a Store Supervisor, you will be responsible for leading a sales team towards achieving the sales target while delivering exceptional Guest Experience, and ensuring support in the implementation of CRM, CX, and other key customer and people initiatives in-store.</p><ul><li>You will nurture talent within the team through on-the-job coaching and stretch assignment in coordination with the People Partner</li><li>Drive eNPS through people experience initiatives and culture</li><li>Oversee store's day-to-day operations related to VM, Retail Store SOPs adherence, and sales team schedule</li><li>Offer support to store staff during in-store events</li><li>Act as the key point of contact with back-office team</li><li>Ensure click and collect are conducted within SLAs</li><li>Ensure customer data is properly captured by the team in adherence to marketing team requirements</li><li>Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc.</li><li>Increase the revenue target of the store</li><li>Drive sell-throughs within the store</li><li>Support in-store CX initiatives</li><li>Provide input to whats working well, whats not working well within the store</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 2 years supervisory role in Beauty Retail</p><p>Strong English communication skills</p>