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<p><h4>Role summary</h4> <p>The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards. The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out. The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.</li> <li>Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.</li> <li>Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.</li> <li>Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.</li> <li>Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.</li> <li>Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.</li> <li>Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.</li> <li>Review and approve project methodologies, work plans, method statements, and construction sequences.</li> <li>Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.</li> <li>Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.</li> <li>Administer contracts, evaluate variations, manage claims, and support commercial negotiations.</li> <li>Identify opportunities for value engineering and continuous process improvement.</li> <li>Conduct regular project review meetings and ensure timely resolution of technical and operational issues.</li> <li>Oversee project commissioning, handover, documentation, and successful project close-out.</li> </ul> <h4>Qualifications and skills</h4> <ul> <li>Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.</li> <li>Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.</li> <li>Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.</li> <li>Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.</li> <li>Proficiency in project management software such as Primavera P6 and Microsoft Project.</li> <li>Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.</li> <li>Excellent leadership, communication, negotiation, and stakeholder management skills.</li> <li>Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.</li> <li>Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.</li> </ul></p><p></p>

<p>A leading construction and fit-out company is seeking a Project Manager – Fit-Out Construction to manage small fit-out construction projects from planning to completion. The role is responsible for coordinating site activities, contractors, suppliers, and project timelines to ensure projects are delivered on time, within budget, and to the required quality and safety standards. • Manage and supervise small fit-out construction projects from start to handover. • Plan project schedules and coordinate site activities, contractors, and suppliers. • Monitor project progress, quality of work, costs, and timelines. • Review drawings, specifications, and material requirements to ensure smooth execution. • Conduct regular site visits to monitor progress and resolve site-related issues. • Ensure projects are completed in line with approved designs, quality standards, and safety requirements. • Coordinate with consultants, subcontractors, and internal stakeholders throughout the project lifecycle. • Review project costs, contractor quotations, and variation work when required. • Prepare regular progress reports and updates for management. • Oversee project completion, snagging, and final handover.</p><p>• Bachelor's degree or diploma in Civil Engineering, Construction Management, Architecture, or a related field. • 3–5 years of experience in fit-out construction or interior construction project management. • Experience managing small to medium-sized construction fit-out projects. • Good knowledge of site execution, project planning, contractor coordination, and budgeting. • Strong leadership, communication, and problem-solving skills. • Proficiency in MS Office; knowledge of AutoCAD and project scheduling tools is an advantage. • Excellent organizational and time management abilities. • Strong communication and stakeholder management skills. • Ability to work under pressure and manage multiple tasks simultaneously. • Attention to detail and commitment to quality. • Problem-solving mindset with the ability to resolve site issues effectively</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p><p>You have built teams and led cross-functional projects at scale.</p><p>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p><p>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><h2>Language skills:</h2><p>Fluent in English mandatory &amp; Arabic can be a plus</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory &amp; Arabic can be a plus</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Fast paced program and complex build. FIDIC contract with a Build Cost exceeding 70 Million Bahraini Dinar.<br>This is a senior-level&nbsp;<strong>Project Director</strong>&nbsp;opportunity in Bahrain&nbsp;focused on delivering a highly sensitive mixed use development. Everything from high technology systems, multiple buildings, underground car-parks &amp; sporting facilities.&nbsp;<br>NSR associates are in a privileged&nbsp;position to have worked with this employer for 15 + Years so well placed to get into the detail on the characters, culture and history of this employer in Bahrain. We can also tell you what the country has to offer and why you will stay long term. Its charm is far beyond bonuses and brunches.<br>This role reports into the Operations Manager that's into the Board.<br>We want to engage with high level performers that not only know how to drive delivery but also maintain a harmonious working relationship with clients &amp; consultants.&nbsp;<br><span><strong>Key Requirements&nbsp;</strong></span><br> <ul> <li>Experience as a Project Director or Senior Project Manager on relevant projects&nbsp;</li> <li>10 years' post-graduate experience.</li> <li>At least&nbsp;<strong>80%&nbsp;</strong>of career spent with main contractors delivering major building projects.</li> <li>Strong stakeholder and client management skills.</li> <li>Researched Bahrain in detail&nbsp;</li> <li>Degree qualified - Civil engineering or Construction management (Reputable University)</li> </ul> <span><strong>Experience managing:</strong></span> <ul> <li>Design changes</li> <li>Complex construction programs</li> <li>Large site teams</li> <li>Supply chain and subcontractors</li> </ul> <span><strong>Responsibilities</strong></span> <ul> <li>Lead the project as the&nbsp;<strong>No. 1 on site</strong></li> <li>Manage client relationships and key stakeholders</li> <li>Mentor and develop the site management team</li> <li>Oversee delivery, safety, quality, schedule, and commercial performance</li> <li>Coordinate with consultants, subcontractors, and the wider project team.</li> </ul> This role is best suited to someone who has already delivered a mixed use development in the Middle East. However if you come from a Tier 1 reputable main contractor seeing the first Expat posting they could be open minded to the right character.<br><span><strong>Package</strong></span> <ul> <li>BHD 5,500 total monthly package (Basic + Housing)</li> <li>Annual Family Flights&nbsp;</li> <li>School Allowance&nbsp;</li> <li>Medical &amp; Life insurance</li> <li>Company car fully expensed&nbsp;</li> </ul> Interested candidates are asked to send a&nbsp;<strong>Word-format CV</strong>&nbsp;with full contact details to:<br><strong>t.clark@nsrassociates.com<br></strong><br>Please ensure that full project details are listed from scopes, contracts, values, clients and management responsibilities. <br><br> </div>

<p><strong>MAIN OBJECTIVES</strong> Manager Aircraft Structure and Interiors is accountable to Senior Manager Engineering for the effective management of the Structures &amp; Interiors Engineering group, providing technical support and development for aircraft structures and cabin interior in accordance with the duties and responsibilities specified herein.</p><p><strong>MAIN DUTIES</strong></p><ol><li>Allocate staff and review their responses to Airworthiness Directives, Service Bulletins, Service Letters, Technical Follow Ups, where applicable to aircraft structures and cabin interiors, as required by Air Navigation Technical Regulation (ANTR) Part M.301 (7), M.302 (a) and M.303.</li><li>Ensure staff performance and their activities in accordance with the procedures established in compliance with ANTR M.704(a)(7) and that they are continually amended and updated to reflect current practice and any new regulatory requirements.</li><li>Ensure the structures and interiors group promptly carry out their responsibilities in respect of Service Bulletins, Service Letters, Technical Follow Ups etc in accordance with the embodiment policy established in accordance with ANTR M. 301(7).</li><li>Liaise with aircraft, component and system manufacturers to explore opportunities for enhancements/improvements to the technical performance of in-service equipment.</li><li>The provision of technical representation and technical information exchange on behalf of Gulf Air engineering at industry symposiums/conferences, vendor meetings and third party organizations as required.</li><li>Ensure that an adequate number of properly qualified staff are recruited and retained for all key job positions and that those job roles are clearly defined as required by ANTR M.706(g).</li><li>Ensure that appropriate training is provided and that it is properly recorded for all staff involved in the aircraft continuing airworthiness functions or related activities as required by ANTR M. 706(h).</li><li>Any corrective action relevant to his area, resulting from the quality audit programme, in accordance with ANTR M. 712.</li><li>Ensure that the CAME &amp; TIM procedures pertaining to the activities of areas under his/her control is continually amended and updated to reflect current practice and take account of any new airworthiness requirements.</li><li>Ensure that the modifications embodiment policy is in accordance with ANTR M.301(7) and GF CAME procedures.</li><li>Assess and recommend proposed changes to the Approved Aircraft Maintenance Programme related to the aircraft structures &amp; cabin interiors, for which his staff are responsible.</li><li>Direct all non OEM modification Engineering Development activities to ensure timescales, specifications and budget constraints are met.</li><li>Select suitable approved external Part 21 Design Organizations to assist Gulf Air with design tasks.</li><li>Ensure that Gulf Air aircraft structural damage and repair records are maintained in accordance with AMTR M.304.</li><li>Discharge position responsibilities and duties in such a manner that defined performance and achievement goals can be satisfied.</li><li>Undertake periodic staff performance appraisals in association with the SME.</li><li>Responsible for subordinates KPIs and required to complete all stages of performance management system.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATIONS AND TRAINING</h2>A relevant engineering degree or an aircraft maintenance qualification with additional education acceptable to the BCAA. relevant engineering degree means an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies relevant to the maintenance and continuing airworthiness of aircraft/aircraft components.<h2>EXPERIENCE</h2>Minimum 7 years airline technical experience of which 4 years should be in an aircraft structure / interiors discipline.

<p><h4>Belong, connect, grow, with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking a quality manager who will lead and manage the organization’s quality assurance function to ensure products, services, and processes meet established standards, client requirements, and regulatory guidelines. The role is responsible for developing, implementing, and continuously improving quality management systems (QMS) to drive operational excellence and customer satisfaction. The quality manager will oversee quality planning, inspection, testing, and auditing activities to verify compliance with contractual, technical, and regulatory requirements. They will establish quality policies, procedures, and performance metrics, ensuring alignment with industry standards such as ISO 9001 and company objectives. The manager will additionally provide leadership, direction, and mentorship to quality teams, ensuring effective execution of quality processes and continuous professional development.</p> <p><strong>This will be an onsite position with full-time deployment to NSA Bahrain in Manama, Bahrain.</strong></p> <h4>Roles and responsibilities</h4> <ul> <li>Develop and maintain the Quality Management System (QMS).</li> <li>Analyze quality data and performance indicators to identify trends, risks, and opportunities for improvement.</li> <li>Lead root cause analysis and corrective/preventive action initiatives to address non-conformances and enhance product reliability and process efficiency.</li> <li>Ensure successful completion of internal and external audits and promote a culture of continuous improvement, safety, and compliance.</li> <li>Collaborate with cross-functional teams—including engineering, operations, procurement, and HSE—to embed quality throughout the project lifecycle.</li> <li>Serve as the primary point of contact for clients, auditors, and regulatory bodies on quality-related matters.</li> <li>Analyze quality metrics and drive continuous improvement initiatives.</li> <li>Implement corrective and preventative actions (CAPA).</li> <li>Ensure compliance with industry standards and regulations.</li> <li>Manage and mentor quality assurance personnel.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Must be a US citizen.</li> <li>Bachelor’s degree in engineering, quality management, or a related field.</li> <li>Typically 8-12+ years of relevant experience in quality assurance/quality management.</li> <li>Strong knowledge of quality standards (e.g., ISO 9001) and auditing practices.</li> <li>Experience with quality tools (e.g., RCA, Six Sigma, statistical analysis).</li> <li>Excellent leadership, communication, and problem-solving skills.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events. Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p><p>Responsibilities</p><ol><li>Member &amp; guest experience<ul><li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li><li>Ensure every member interaction reflects the standards of a luxury private club</li><li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li><li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li><li>Identify opportunities to surprise and delight members through personalised experiences</li><li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li></ul></li><li>Hospitality operations &amp; service excellence<ul><li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li><li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li><li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li><li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li><li>Monitor daily operations to ensure a seamless member journey across every department</li></ul></li><li>Cross-functional service leadership<ul><li>Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience</li><li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li><li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li><li>Promote collaboration and accountability for service excellence across the organisation</li></ul></li><li>Quality assurance &amp; continuous improvement<ul><li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li><li>Conduct regular mystery audits and operational walkthroughs</li><li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li><li>Lead service improvement projects and monitor implementation across departments</li><li>Benchmark the club against leading luxury hospitality and private club standards</li></ul></li><li>Training &amp; service culture<ul><li>Champion a hospitality-first culture throughout the organisation</li><li>Design and deliver customer service training programmes for all member-facing employees</li><li>Coach managers and supervisors on luxury service delivery and member engagement</li><li>Reinforce standards through regular observations, coaching, and feedback</li><li>Recognise and celebrate exceptional service across teams</li></ul></li><li>Club ambience &amp; member engagement<ul><li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li><li>Work with Marketing, Membership, and Events teams to enhance member engagement initiatives</li><li>Support the delivery of exclusive member experiences and hospitality activations</li><li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline</p><p>5 8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</p><p>Proven experience in guest relations, front office, hospitality operations, or luxury service management</p><p>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</p><p>Experience leading cross-functional service improvement initiatives</p><p>Exceptional interpersonal, communication, and relationship-building skills</p><p>Comfortable engaging with senior executives, VIPs, members, and international guests</p><p>Experience designing service standards and delivering hospitality training is highly desirable</p><p></p></section>

<p>JOB PURPOSE To support the continued airworthiness of Gulf Air's fleet by conducting aircraft records reviews, monitoring airworthiness compliance, evaluating maintenance and technical documentation, supporting airworthiness reviews, and ensuring adherence to BCAA regulations, approved maintenance programmes, and company continuing airworthiness management procedures. KEY RESPONSIBILITIES Airworthiness Review &amp; Compliance Assist in conducting aircraft airworthiness record reviews in accordance with applicable BCAA Air Navigation Technical Regulations, approved maintenance programmes, and Continuing Airworthiness Management Exposition (CAME) requirements. Support the Airworthiness Duty Manager in the accomplishment of annual airworthiness reviews and preparation of documentation required for Certificate of Airworthiness renewal recommendations. Review aircraft maintenance records to verify compliance with mandatory airworthiness requirements, maintenance programme tasks, life-limited component controls, and continuing airworthiness directives. Participate in aircraft physical inspections and surveys as part of the airworthiness review process when required. Monitor the validity and completeness of airworthiness records and identify discrepancies requiring corrective action. Exercise independent technical judgement during airworthiness reviews and provide objective recommendations regarding the continued airworthiness status of aircraft. Continuing Airworthiness Monitoring Review the implementation status of Airworthiness Directives (ADs), Mandatory Service Bulletins, and other regulatory requirements to ensure continued compliance. Monitor aircraft maintenance programme effectiveness and report any airworthiness concerns or recommendations for improvement. Verify the accuracy and integrity of technical records related to aircraft, engines, components, and equipment. Support the review and evaluation of maintenance programme amendments and associated technical documentation. Technical Documentation &amp; Record Management Maintain and update airworthiness-related records, reports, and support documentation in accordance with regulatory and company requirements. Prepare technical reports, compliance summaries, and support documentation for internal review and regulatory submissions. Ensure airworthiness files and records are maintained in a complete, accurate, and auditable condition. Support the preparation and closure of airworthiness review findings and corrective action tracking. Regulatory &amp; Quality Compliance Ensure compliance with BCAA regulations, approved company procedures, and applicable manufacturer requirements. Assist during regulatory inspections, audits, and internal quality reviews by providing required technical records and evidence of compliance. Support the implementation of corrective and preventive actions arising from audits, investigations, or regulatory findings. Monitor changes to airworthiness regulations and communicate relevant impacts to management. Continuous Improvement &amp; Technical Support Provide technical support and recommendations on airworthiness matters to internal stakeholders within the Technical Division. Contribute to the continuous improvement of airworthiness processes, procedures, and record-keeping systems. Support departmental projects, fleet introductions, and technical initiatives related to continuing airworthiness management. Perform any other airworthiness-related duties as assigned by the Airworthiness Duty Manager.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION / QUALIFICATIONS</h2><p>EASA Part 66 License or equivalent</p><p>Bachelor's degree in aviation related sectors (Aeronautical / Mechanical / Electrical / etc.)</p><h2>EXPERIENCE</h2><p>A Minimum of 4 years of experience in the related field; a combination of experience in aircraft maintenance and/or continuing airworthiness management (engineering) and/or surveillance.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li> <li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience.</li> <li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance.</li> <li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales.</li> <li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence.</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms.<br> In this role, you will be the day-to-day point of contact for a portfolio of partners.<br> You will manage relationships, support campaign delivery, and help partners get the most out of the platform.<br> This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.<br> Main Responsibilities • Manage a portfolio of partners — serving as their primary contact for day-to-day queries, updates, and renewals • Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly • Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief • Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly • Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events • Keep partner records, activity logs, and pipeline data up to date in the internal systems • Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team • 1–2 years of experience in account management, sales, partnerships, or a client-facing role — fresh graduates with strong internship experience will be considered • Strong communicator — comfortable building rapport with partners over email, phone, and in person • Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously • A genuine interest in the student market and the brands that serve it • Fluency in Arabic and English is a strong advantage • Based in or willing to operate across Saudi Arabia or Bahrain</span> </div>

<p>A leading construction and fit-out company is seeking a Project Manager – Fit-Out Construction to manage small fit-out construction projects from planning to completion. The role is responsible for coordinating site activities, contractors, suppliers, and project timelines to ensure projects are delivered on time, within budget, and to the required quality and safety standards. • Manage and supervise small fit-out construction projects from start to handover. • Plan project schedules and coordinate site activities, contractors, and suppliers. • Monitor project progress, quality of work, costs, and timelines. • Review drawings, specifications, and material requirements to ensure smooth execution. • Conduct regular site visits to monitor progress and resolve site-related issues. • Ensure projects are completed in line with approved designs, quality standards, and safety requirements. • Coordinate with consultants, subcontractors, and internal stakeholders throughout the project lifecycle. • Review project costs, contractor quotations, and variation work when required. • Prepare regular progress reports and updates for management. • Oversee project completion, snagging, and final handover.</p><p>• Bachelor's degree or diploma in Civil Engineering, Construction Management, Architecture, or a related field. • 3–5 years of experience in fit-out construction or interior construction project management. • Experience managing small to medium-sized construction fit-out projects. • Good knowledge of site execution, project planning, contractor coordination, and budgeting. • Strong leadership, communication, and problem-solving skills. • Proficiency in MS Office; knowledge of AutoCAD and project scheduling tools is an advantage. • Excellent organizational and time management abilities. • Strong communication and stakeholder management skills. • Ability to work under pressure and manage multiple tasks simultaneously. • Attention to detail and commitment to quality. • Problem-solving mindset with the ability to resolve site issues effectively</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role is far more than just handing out towels, in the Leisure department we are committed not only to ensure that facilities are as they should be but striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Spa &amp; Recreation Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! The Diplomat Radisson Blu Hotel, Residence &amp; Spa Bahrain is ideally located in the heart of the city s commercial and diplomatic area with 245-keys as well as 121 Residence unit. The hotel also have one of the largest convention center in the city as well as 15 meeting rooms as well as six restaurants and bars. The Diplomat Garden with 3 swimming pools, the extensive The Diplomat Spa, s state-of-the-art gym and an exclusive Ladies only Spa &amp; Gym are part of the hotel s facilities to make every moment matter! If you say Yes I Can! here at the Radisson Blu Hotel, we re looking for problem solvers just like you! At Radisson Blu, we stand out together as one team and make memorable moments for our guests. Interested then why not say Yes I Can! as we are looking for passionate people just like you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Female Candidate only</p><p>Proven experience in similar role in luxury spa and health club for a minimum of 2 years</p><p>Excellent managerial skills with a hands-on approach and lead-by-example work style</p><p>Commitment to exceptional guest service with a passion for the hospitality industry</p><p>Ability to find creative solutions, offering advice and recommendations</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Experienced in using IT systems on various platforms</p><p>Strong communication skills</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span>&nbsp;8-10&nbsp;Years</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br> <p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br> <p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li> <li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li> <li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li> <li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li> <li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li> <li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li> <li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li> <li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li> <li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li> <li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li> <li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li> <li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Stakeholder &amp; Customer Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Team &amp; People Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Process &amp; Governance</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Operational Excellence &amp; Continuous Improvement</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>

<p><span >Job Summary The Outage Manager is responsible for preparation, planning, leading execution, and close out of complex planned/emergent Outage events for gas turbine, steam turbine and generator agreements while supporting the development of the business strategy for field fulfilment excellence in FieldCore. The Outage Manager is a focal role, with accountability for driving consistent outage planning and execution, and adoption of best practices and lessons learned. Will lead complex outages for their assigned Country/Countries or location(s) wherever possible, given the need to achieve target utilization levels.</span></p><p>Essential Duties &amp; Responsibilities:</p><ul><li>Manage complex outage event preparation (Planned/Emergent/Upgrade) from start to finish, including outage schedule development, TFA/craft labor/tooling/cost planning, customer management - pre/post outage meetings, mobilization planning, JCE execution, and event close out</li><li>Own onsite execution (site lead) with large teams during assigned outages, ensuring Fulfilment-5 goals and requirements are met.</li><li>Manage on job cost tracking, productivity, while managing execution risk/FMEA and any NU/Service warranty</li><li>Drive improvement of on-time delivery, outage cost and productivity, implementation, effectively update and maintain accurate tracking files, control man hour cost and pacing</li><li>Lead project quotation development including work scope, site condition check, preliminary safety and risk analysis to identify potential issues or obstacles and to minimize cost impact for site execution</li><li>Support customer operations team during shut-down, start-up, running and performance testing of turbine, generator and auxiliary systems</li><li>Ensure proper execution documentation is prepared, used, reviewed, stored and delivered including, Field Procedures, Quality Procedures, EHS, and Customer Outage Reports</li><li>Work with web systems applications for proper allocation, preparation, planning and forecasting of labor, tooling, vendor management</li><li>Respond to forced outages/emergency promptly, be on site when needed, investigate/escalate site issues to restore the units to operating conditions in a timely manner</li><li>Support Customer Service Leader on technical communication to customer staff during outage execution</li><li>Actively work to improve and optimize existing processes and look for simplification opportunities</li><li>Ability and willingness to work holidays, weekends and overtime as required by field assignments</li><li>Travel may be required</li><li>May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications &amp; Experience :</strong></p><ul><li>Bachelor s degree in Science/engineering or equivalent</li><li>4 years of experience in power generation industry.</li><li>8+ years applicable experience and demonstrated success/knowledge on gas/steam turbine or generator maintenance (depending on needs)</li><li>3+ years of specialized/industry experience of gas/steam turbine generator &amp; auxiliary system outage planning and execution.</li><li>English proficiency required</li></ul><p><strong>Desired Characteristics:</strong></p><ul><li>Strong Project Management and planning skills (Primavera scheduling tool preferred)</li><li>PC proficiency, web applications including advanced Excel skills</li><li>Able to interface effectively with all levels of the organization and external customers</li><li>Demonstrated verbal and written communication skills and influencing skill</li><li>Strong technical and maintenance knowledge of gas/steam turbines and generators</li><li>Strong team leader in dynamic, energetic and complex customer site environments</li><li>Ability to work under high pressure and constraint time, committed and process oriented</li><li>Ability to work multiple project simultaneously and effectively in a cross-functional team</li><li>Ability to influence stakeholders to deliver customer and business needs</li><li>FEP graduate</li></ul><p>FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law</p>

<p><h4>Description</h4> <p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p> <p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p> <h4>Responsibilities</h4> <p><strong>1. Member & guest experience</strong></p> <ul> <li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li> <li>Ensure every member interaction reflects the standards of a luxury private club</li> <li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li> <li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li> <li>Identify opportunities to surprise and delight members through personalised experiences</li> <li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li> </ul> <p><strong>2. Hospitality operations & service excellence</strong></p> <ul> <li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li> <li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li> <li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li> <li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li> <li>Monitor daily operations to ensure a seamless member journey across every department</li> </ul> <p><strong>3. Cross-functional service leadership</strong></p> <ul> <li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li> <li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li> <li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li> <li>Promote collaboration and accountability for service excellence across the organisation</li> </ul> <p><strong>4. Quality assurance & continuous improvement</strong></p> <ul> <li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li> <li>Conduct regular mystery audits and operational walkthroughs</li> <li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li> <li>Lead service improvement projects and monitor implementation across departments</li> <li>Benchmark the club against leading luxury hospitality and private club standards</li> </ul> <p><strong>5. Training & service culture</strong></p> <ul> <li>Champion a hospitality-first culture throughout the organisation</li> <li>Design and deliver customer service training programmes for all member-facing employees</li> <li>Coach managers and supervisors on luxury service delivery and member engagement</li> <li>Reinforce standards through regular observations, coaching, and feedback</li> <li>Recognise and celebrate exceptional service across teams</li> </ul> <p><strong>6. Club ambience & member engagement</strong></p> <ul> <li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li> <li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li> <li>Support the delivery of exclusive member experiences and hospitality activations</li> <li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li> <li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li> <li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li> <li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li> <li>Experience leading cross-functional service improvement initiatives</li> <li>Exceptional interpersonal, communication, and relationship-building skills</li> <li>Comfortable engaging with senior executives, VIPs, members, and international guests</li> <li>Experience designing service standards and delivering hospitality training is highly desirable</li> </ul></p><p></p>

<p>At EY, we re all in to shape your future with confidence.</p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>EY Parthenon is recruiting for a Valuations Senior Manager to assist our MENA based Oil and Gas clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p>Your key responsibilities</p><p>As a Valuations Senior Manager, you'll be working on large Oil and Gas clients delivering valuations and modelling projects to high standards. You will also be engaged in driving growth through business development and active solution positioning.</p><p>You'll perform valuations and modelling assignments, as well as being involved in drafting presentations and reports, formulating views, presenting conclusions to client and teams.</p><p>Skills and attributes for success</p><p>Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in finance, economics, accounting, or business.</p><p>At least 7 years of valuation work experience with Oil and Gas/Energy clients with a significant part spent working at a Big 4.</p><p>Experience managing valuation projects for M&amp;A, Purchase Price Allocations, and Fair Valuations.</p><p>Financial modeling skills, including building and reviewing models for Energy businesses.</p><p>Proven ability to write and own valuation reports for M&amp;A and Financial Reporting.</p><p>Have hunger to grow and develop professionally.</p><p>Have valuation experience in a professional services/Big 4 firmand working with large clients.</p><p>Have commercial drive and hunger for business development</p><p>Made progress towards a CFA, CA, or other professional qualification.</p><p>We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.</p>

<p><h4>About the role</h4> <p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels.<br> This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.<br> The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility.<br> The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p> <h4>Responsibilities</h4> <strong>Strategy & marketing leadership</strong> <ul> <li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li> <li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li> <li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li> <li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li> <li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li> </ul> <strong>Campaign management & growth execution</strong> <ul> <li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li> <li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li> <li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li> <li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li> <li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li> </ul> <strong>Analytics, optimization & reporting</strong> <ul> <li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li> <li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li> <li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li> <li>Present actionable recommendations and performance updates to leadership regularly</li> <li>Continuously optimize campaigns through A/B testing and experimentation</li> </ul> <strong>Content, branding & messaging</strong> <ul> <li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li> <li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li> <li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li> <li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li> </ul> <strong>Cross-functional collaboration</strong> <ul> <li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li> <li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li> <li>Contribute to broader growth strategy discussions and go-to-market initiatives</li> </ul> <h4>What makes you a perfect fit</h4> <ul> <li>Strategic thinker who connects marketing execution to business outcomes</li> <li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li> <li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li> <li>Creative storyteller capable of building compelling brand and campaign messaging</li> <li>Strong communicator and collaborative leader who works effectively across teams</li> </ul> <h4>Required experience & skills</h4> <ul> <li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li> <li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li> <li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li> <li>Experience balancing strategic planning with hands-on execution</li> <li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li> <li>Excellent leadership, communication, and project management skills</li> </ul> <h4>Preferred experience & skills</h4> <ul> <li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li> <li>Background in account-based marketing (ABM) or performance-driven demand generation</li> <li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li> <li>Experience managing cross-functional marketing teams or external agencies</li> <li>Strong branding, storytelling, and positioning capabilities</li> <li>Experience scaling marketing systems in high-growth environments</li> </ul> <h4>What does a typical day look like?</h4> <p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p> <ul> <li>Review campaign dashboards and optimize active marketing initiatives</li> <li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li> <li>Launch and refine campaigns across paid and organic channels</li> <li>Monitor lead flow, pipeline quality, and funnel conversion performance</li> <li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li> <li>Analyze campaign data and prepare actionable reports and recommendations</li> </ul> <p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li> <li>Customer acquisition cost (CAC) and marketing ROI</li> <li>Website traffic and conversion rate growth</li> <li>Lead-to-opportunity and opportunity-to-customer conversion rates</li> <li>Paid campaign performance and ROAS</li> <li>Brand visibility, engagement, and audience growth across channels</li> </ul> <h4>Interview process</h4> <ul> <li>Application review – assessment of experience and role alignment</li> <li>Initial interview – discussion of background, marketing expertise, and growth mindset</li> <li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li> <li>Final interview – leadership and culture fit discussion with the client team</li> <li>Offer & background verification</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>About the role</h4> <p>We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue. This is not a support-only role.</p> <p>You will:</p> <ul> <li>Manage a portfolio of accounts</li> <li>Drive onboarding and adoption</li> <li>Identify risks early and prevent churn</li> <li>Own renewals and expansion opportunities</li> </ul> <p>If you think in terms of retention, expansion, and client value — this role is built for you.</p> <h4>What you’ll own</h4> <p><strong>1. Onboarding & product adoption</strong><br> Lead onboarding and define success criteria<br> Configure accounts and deliver training<br> Ensure smooth implementation<br> Track early adoption and close gaps</p> <p><strong>2. Account & relationship management</strong><br> Manage 20–40 client accounts<br> Act as the primary point of contact<br> Build strong relationships with stakeholders<br> Conduct regular check-ins and strategic calls</p> <p><strong>3. Proactive client engagement</strong><br> Monitor usage via:<br> Gainsight<br> ChurnZero<br> Totango<br> Identify at-risk accounts early<br> Execute re-engagement playbooks<br> Deliver Quarterly Business Reviews (QBRs) aligned with ROI</p> <p><strong>4. Support coordination & escalation</strong><br> Triage client issues and escalate internally<br> Work with product/technical teams for resolution<br> Ensure issues are fully resolved and clients are satisfied</p> <p><strong>5. Revenue growth & retention</strong><br> Identify upsell and cross-sell opportunities<br> Collaborate with sales teams on expansion<br> Own renewal pipeline and timelines<br> Prepare contracts and ensure smooth renewals</p> <p><strong>6. Reporting & feedback loop</strong><br> Track and report:<br> Client health<br> Usage metrics<br> Renewal status<br> Capture client feedback and share with product teams<br> Improve overall customer experience</p> <h4>What makes you a strong fit</h4> <ul> <li>You think in revenue (retention + expansion), not just support</li> <li>You’re a strong communicator with executive presence</li> <li>You balance client advocacy and business outcomes</li> <li>You’re proactive — not reactive</li> <li>You can manage multiple accounts without dropping the ball</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–3+ years in: <ul> <li>Customer success</li> <li>Account management</li> <li>Client-facing roles</li> </ul> </li> <li>Experience with: <ul> <li>Salesforce or HubSpot</li> <li>CS platforms (e.g., Gainsight, ChurnZero, Totango)</li> </ul> </li> <li>Strong presentation skills (QBRs, demos, client reviews)</li> <li>Proven ability to: <ul> <li>Manage accounts</li> <li>Drive renewals</li> </ul> </li> </ul> <h4>Nice to have</h4> <ul> <li>3–5 years CSM/AM experience with revenue targets</li> <li>SaaS, B2B tech, or professional services background</li> <li>Familiarity with: <ul> <li>NPS / CSAT</li> <li>Customer health scoring</li> </ul> </li> <li>Experience creating: <ul> <li>Playbooks</li> <li>Client decks</li> <li>Case studies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review dashboards for: <ul> <li>At-risk accounts</li> <li>Growth opportunities</li> </ul> </li> <li>Conduct client calls (onboarding, check-ins, QBRs)</li> <li>Coordinate internally with: <ul> <li>Support</li> <li>Product</li> <li>Sales</li> </ul> </li> <li>Track renewals and expansion opportunities</li> <li>Update CRM and health scores</li> <li>Prepare insights and recommendations</li> </ul> <p>In short: You ensure customers see value, stay, and grow.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Net Revenue Retention (NRR) ? 100%</li> <li>Renewal rate 90–95%</li> <li>Expansion / upsell revenue</li> <li>Client health score improvement</li> <li>NPS / CSAT performance</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct ownership of revenue retention + growth</li> <li>High-impact role across product, sales, and customer experience</li> <li>Strong exposure to client strategy and decision-making</li> <li>Opportunity to build long-term client relationships</li> <li>Remote flexibility with structured expectations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview</li> <li>Practical task (QBR / account strategy scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re someone who:</p> <ul> <li>Builds strong client relationships</li> <li>Thinks in retention and expansion</li> <li>Drives outcomes, not just activity</li> </ul> <p>This role is a strong fit.</p></p><p></p>