وظائف مدير شئون الموظفين - المنامة البحرين

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>1. Ensure correct uniform standards are followed at all times.<br>\n2. Ensure the guests of the outlet experience an enjoyable, expertly served beverage\/dining experience by following the outlet sequence of service.<br>\n3. Maintain a thorough knowledge of the restaurant menu & daily specials at all times.<br>\n4. To be familiar with the beverage service including stemware used and appropriate garnishes.<br>\n5. Anticipate and service of guests' requirements at all times.<br>\n6. Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager\u2019s instructions.<br>\n7. Ensure service stations are constantly cleared & re-stocked during service.<br>\n8. Serve and clear food and beverage items in an unobtrusive and professional manner.<br>\n9. Present menus and explanations for all menu items as well as specials of the day.<br>\n10. Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.<br>\n11. To report all accidents or guest complaint immediately to a manager.<br>\n12. Ensure expiration dates or perishable items are checked on a daily basis & stored in accordance to HACCP standards.<br>\n13. To respond properly in any hotel emergency or safety situation.<br>\n14. To breakdown any buffets, displays or side stations when needed.<br>\n15. Attend all necessary briefings & training sessions as instructed by the Operations Manager, Food and Beverage.<br>\n16. Handle cash and credit card procedures according to the guidelines of the accounting department.<br>\n17. Identify potential problems and ask for assistance before breakdown occurs.<br>\n18. Perform any duties and special projects as requested by management whether in your own department or any other department in the resort.<\/p>\n<h4>Qualifications<\/h4>\n<p>Have completed secondary school education.<br>\nExceptional communication and interpersonal skills.<br>\nHospitality related degree or diploma.<br>\nMinimum of 1-2 years\u2019 experience as a waiter\/waitress in a five star hotel.<br>\nWillingness to work during peak hours, including nights, weekends, and holidays.<br>\nAdvanced levels of business English.<br>\nProficiency in a second language such as Arabic.<br>\nExcellent food & beverage knowledge.<br>\nThe ability to work well under pressure.<br>\nExcellent attention to detail.<br>\nPrevious experience in Middle East.<br>\nExperienced in fire & life safety system.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain.<br>\nEmployee benefit card offering discounted rates in Accor worldwide.<br>\nLearning programs through our Academies.<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.&nbsp;Bede</p><br><p><span>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event — from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) — is processed accurately, completely, and in line with how each product and process was designed to operate.</span></p><br><p><span>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports — supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology — to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.</span></p><br><p><span>The role covers Bede's full current product suite — microfinance, prepaid cards, wallet services, and remittances — and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The </span><span>Reconciliation Analyst</span><span>role</span><span> acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.</span></p><br> <br> <br><br> What We Need From You <br> <p><b><span>1. Process Understanding &amp; Data Access</span></b></p><br><ul><li><p><span>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end — from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).</span></p><br></li><li><p><span>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.</span></p><br></li><li><p><span>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed — then map this against what is needed to build complete and effective reconciliations and validations.</span></p><br></li><li><p><span>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.</span></p><br></li><li><p><span>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.</span></p><br></li><li><p><span>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates — not just how it is assumed to operate.</span></p><br></li></ul><p><b><span>2. End-to-End Transaction Reconciliation</span></b></p><br><ul><li><p><span>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.</span></p><br></li><li><p><span>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.</span></p><br></li><li><p><span>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.</span></p><br></li><li><p><span>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.</span></p><br></li><li><p><span>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.</span></p><br></li><li><p><span>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.</span></p><br></li></ul><p><b><span>3. Revenue Leakage Detection &amp; Process Controls</span></b></p><br><ul><li><p><span>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.</span></p><br></li><li><p><span>Investigate anomalies independently — trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.</span></p><br></li><li><p><span>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.</span></p><br></li><li><p><span>Escalate critical findings — significant financial exposure, systemic errors, or unresolved discrepancies beyond defined thresholds — to the Finance Manager promptly.</span></p><br></li><li><p><span>Monitor that internal financial controls are operating as designed and flag any control gaps or failures.</span></p><br></li></ul><p><b><span>4. Process Integrity Monitoring</span></b></p><br><ul><li><p><span>Validate that all system-to-system interfaces and automated processes — disbursements, repayment postings, fee calculations, and settlements — are operating in line with how they were designed and configured.</span></p><br></li><li><p><span>Cross-check system-generated entries against expected outputs to identify processing errors, missed postings, or incorrect amounts.</span></p><br></li><li><p><span>Liaise with the Technology and Operations teams to investigate and resolve system-related processing issues that affect financial accuracy.</span></p><br></li><li><p><span>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.</span></p><br></li></ul><p><b><span>5. Reporting &amp; KPI Tracking</span></b></p><br><ul><li><p><span>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.</span></p><br></li><li><p><span>Maintain and update Tableau dashboards used to track reconciliation performance, revenue leakage metrics, and control effectiveness.</span></p><br></li><li><p><span>Contribute to the development and tracking of KPIs including reconciliation completeness, leakage detected vs. recovered, and open item resolution timelines.</span></p><br></li><li><p><span>Produce periodic management reports summarising financial control status across all product lines.</span></p><br></li></ul><p><b><span>6. Collaboration with BI/BA and Revenue Assurance</span></b></p><br><ul><li><p><span>Work closely with the BI/BA team to ensure the correct data is available, extracted accurately, and structured to support effective reconciliation and monitoring.</span></p><br></li><li><p><span>Coordinate with the Revenue Assurance function to apply the correct methodology, control frameworks, and best practices to Bede's reconciliation processes.</span></p><br></li><li><p><span>Raise data quality or system reporting issues identified during reconciliation work to the BI/BA team for investigation and resolution.</span></p><br></li><li><p><span>Contribute to the development of automated reconciliation controls and dashboards as Bede's systems and tooling mature.</span></p><br></li></ul><p><b><span>7. Documentation &amp; Continuous Improvement</span></b></p><br><ul><li><p><span>Document all reconciliation procedures, control checks, and investigation steps in a structured and accessible format.</span></p><br></li><li><p><span>Identify opportunities to improve the efficiency, coverage, and accuracy of the reconciliation process and present proposals to the Finance Manager.</span></p><br></li><li><p><span>Support internal and external audit activities by providing reconciliation documentation, evidence, and explanations as required.</span></p><br></li><li><p><span>Stay current with best practices in financial reconciliation, revenue assurance, and process controls relevant to fintech and regulated financial services.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Qualifications and Education <br> <ul><li><p><span>Bachelor’s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.</span></p><br></li><li><p><span>3-5</span><span> years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.</span></p><br><p><b><span>Preferred Experience</span></b></p><br><ul><li><p><span>Fintech, digital banking, or Islamic finance exposure</span></p><br></li><li><p><span>Experience using Tableau or a similar BI/dashboard tool</span></p><br></li><li><p><span>E</span><span>xperience in audit, reconciliation, or financial controls</span></p><br></li></ul></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.</span></p><br></li><li><p><span>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.</span></p><br></li><li><p><span>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.</span></p><br></li><li><p><span>Strong analytical and numerical reasoning skills</span></p><br></li><li><p><span>High attention to detail and accuracy in financial data work</span></p><br></li><li><p><span>Ability to </span><span>understand</span><span>, interpret, and cross-reference financial reports and dashboards</span></p><br></li><li><p><span>Structured approach to documenting findings, discrepancies, and resolutions</span></p><br></li><li><p><span>Strong written and verbal communication for reporting and escalation</span></p><br></li><li><p><span>Understanding of end-to-end transaction and process flows in a financial services context</span></p><br></li><li><p><span>Ability to work independently, take initiative, and follow through on open items</span></p><br></li><li><p><span>Proficiency in Microsoft Excel for data comparison, analysis, and reporting</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Supports butlers in creating personal connections with guests through emotional luxury.<br>\nResponsible to have full knowledge of in suite and maxi bar set-ups.<br>\nSupports butler in regular service offerings including unpacking, packing, light laundry handling, shoe-shine service if needed.<br>\nFully understands the difference of room categories and guest levels \/ VIPs.<br>\nPromptly answers calls, instant messages from the butler they work with as well as in their department.<br>\nEngages, customizes and organises in suite maxi bar set-ups for the occupied suites with the instructions of the butler.<br>\nMake sure to report used items in suites maxi bars and are charged to the guest\u2019s accounts.<br>\nMake sure butler trolleys and dedicated pantries are well-stocked and ready for the next shift.<br>\nCleans and maintains all butler working areas including guest suites, pantries, stores, equipment, perishables, stationery, etc. with the instruction and support of the butler they work with.<br>\nFollows up necessary hygiene procedures on daily basis.<br>\nCompletes the missing products from purchasing department and stocks them neatly in the designated pantries \/ storages.<br>\nWorks closely with in room dining and engages \/ customizes replenishment of amenities for the occupied suites with the instructions of the butler.<br>\nResponsible for removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and maxi bars for occupied suites with the instructions of the butler.<br>\nEnsures all communication is carried clearly amongst the team.<br>\nIntuitively anticipates through observation and interactions guests\u2019 needs and wants. Shares guest preferences with butlers to be recorded on guest\u2019s profile.<br>\nEnsures service standards and individual performance are aligned with Accor Hotels values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.<br>\nCooperates closely with butlers and butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel.<br>\nAddresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.<br>\nPerforms any duties and special projects as requested by management whether in your own department or any other department in the hotel.<br>\nFollows hotel evacuation policy in case of an emergency.<\/p>\n<h4>Qualifications<\/h4>\n<p>Possesses strong interpersonal skills and ability to communicate in a second language.<br>\nAscertains and addresses guest\/colleague needs.<br>\nFocuses on service with an eye for detail and an approachable attitude.<br>\nWorks well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.<br>\nPrioritizes and organizes work assignments and delegates work effectively.<br>\nSelf-motivates and shows good initiative in a dynamic environment.<br>\nEnsures security and confidentiality of guest and hotel information.<br>\nEmbraces and responds to change effectively.<br>\nUnderstands international luxury travelers and their needs.<br>\nAn understanding of cultural nuances in dealing with local and Middle Eastern guests.<br>\nAnticipates the needs and the assistance a butler might need upon a guest\u2019s stay, from their arrival to departure.<br>\nStrives an effort to capture the fineness of the everyday work.<br>\nShows enthusiasm for self-development.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain<br>\nEmployee benefit card offering discounted rates in Accor worldwide<br>\nLearning programs through our Academies<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis, part of the Luxury &amp; Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Duty Engineer</strong></p><br><p>As the Duty Engineer, your role encompasses attending morning briefings and meetings with the Assistant Chief Engineer/Dir of Engineer. You'll be responsible for planning, supervising, and inspecting maintenance, repair, and construction activities, ensuring adherence to preventive maintenance plans and generating necessary reports. Coordinating work orders, troubleshooting equipment, and providing technical assistance to technicians are integral aspects. Additionally, overseeing manpower distribution, responding to maintenance requests and emergencies, and ensuring compliance with safety protocols are vital. Your role involves reporting major issues promptly and participating in ongoing training sessions to uphold operational efficiency and safety standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li><strong>Engage in conservation</strong>&nbsp;efforts and help preserve wildlife.</li><li><strong>Enjoy sustainable adventures</strong>&nbsp;with exclusive rewards.</li><li><strong>Celebrate locality</strong>&nbsp;and heritage in a vibrant community.</li><li><strong>Advance your career</strong>&nbsp;with global development opportunities.</li><li><strong>Drive change</strong>&nbsp;through impactful social initiatives.</li><li><strong>Collaborate</strong>&nbsp;with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Administrative Duties</strong>: Attend regular morning briefings with the Assistant Chief Engineer/Dir of Engineer, along with all other employees in the Engineering Office/Workshop. Additionally, maintain records, files, and prepare reports, and attend and participate in meetings regarding work to be done and training classes.</li><li><strong>Maintenance Planning and Supervision</strong>: Plan, assign, inspect, and supervise maintenance, repair, and construction activities, and perform and follow up on preventive maintenance plans regularly to update and generate daily, weekly, and monthly reports, including reviewing all work orders before and after completion.</li><li><strong>Work Order Management</strong>: Assign and distribute work orders and work requests, inform supervisors of completed and outstanding work orders, and coordinate work with others wherever required.</li><li><strong>Technical Support and Emergency Response</strong>: Check and troubleshoot equipment, provide technical assistance to technicians when requested, perform emergency repairs, maintain tools, order supplies, and make routine adjustments to maximize operational efficiency. Additionally, attend to maintenance requests, maintenance calls, breakdowns, faults, and emergency jobs in electrical, plumbing, carpentry, and all major equipment.</li><li><strong>Safety and Coordination</strong>: Cooperate with the store to determine which parts should be ordered for stock and maintain cleanliness around the surroundings of all engineering workshops and where the job has been done. Attend duties on time as per the duty roster and report to the Assistant Chief Engineer/Dir of Engineer of any major issues as far as daily operations are concerned. Additionally, help and assist engineering crews in times of emergency or in the case of fire or natural disaster.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience and Qualifications</strong>: A minimum of three (3) years’ experience in a similar position within a five-star hotel or similar organization is required, along with possession of the required trade license, certification, or Diploma, with previous experience in the field considered an asset.</li><li><strong>Specialization and Skills</strong>: Specialization in Electrical, Mechanical, or General Civil trades is preferred, alongside strong interpersonal written and verbal communication skills, which are necessary.</li><li><strong>Additional Requirements</strong>: Possession of required trade license, certification, or Diploma is essential, with previous experience in the field considered an asset.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>