وظائف شيف أسماك - المنامة البحرين

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a professional and guest-focused Receptionist to join our Front Office team.</p><p>Key Responsibilities</p><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p>Your Team &amp; Working Enviroment: Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges , including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi . Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall , 5 dedicated meeting rooms , and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea &amp; Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries. Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea &amp; spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration &amp; Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication &amp; Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>