وظائف تسويق الكترونى في البحرين

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training &amp; Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health &amp; Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>

<p>Reporting to: Head of Student Development and Wellbeing. Objective/ Role Purpose: To provide senior coordination and supervision of the University’s extra and co-curricular student personal and professional development (PPD) programmes delivered by the Student Development and Wellbeing Department, supporting the development of well-rounded, resilient and professionally prepared healthcare graduates. Key responsibilities: Development of effective coordination strategies, planning, enhancement and evaluation of a range of university-wide extra- and co-curricular student development programmes, ensuring that opportunities are accessible, inclusive, evidence-informed and aligned with the University’s graduate profile, curriculum, student needs and strategic priorities, designed to enhance student experience and academic, personal and professional growth. Provide effective coordination and oversight of key University extra- and co-curricular personal and professional development programmes, including: International Citizenship Award Programme Personal Tutor Programme for Foundation Year medical students Student Health Ambassador Programme Personal and Professional Development Fund for students attending research conferences, workshops and PPD events Student Engagement and Partnership (StEP) Programme Other student development, engagement and support initiatives as required. Work closely with the Head of Student Development and Wellbeing to contribute to the development and implementation of the Department's student development strategy. Enhance existing department programmes to support students in shaping the knowledge, skills, attributes and professional behaviours required for successful future careers and which support students' Professional Identity Formation, as defined within the curriculum, complementing formal academic and clinical education. Work collaboratively and co-create initiatives with students and relevant stakeholders, including clinical partners, who contribute to the achievement of the University's student graduate profile. Work closely with the Department’s Communications Coordinator to supervise programme promotion and coordinate communications, events, workshops and activities using appropriate digital platforms, media and communication channels as appropriate. Develop effective communication and promotional approaches to ensure that students are aware of available opportunities and understand their relevance to their personal and professional development. Manage programme budgets and expenditure, ensuring effective and appropriate use of allocated resources and compliance with University approval procedures. Coordinate programme documentation, resources and communications, ensuring that Information is accurate, accessible and regularly updated. Prepare and publish relevant programme information and resources on the University's Virtual Learning Environment (VLE) and other media. Monitoring, Evaluation and Quality Enhancement: Establish and maintain appropriate systems for monitoring participation, engagement, progression and outcomes across PPD programmes. Maintain accurate databases, records, metrics and management information relating to student engagement with extra- and co-curricular programmes. Gather and analyse student and stakeholder feedback to evaluate the quality, relevance and effectiveness of programmes. Produce regular reports and presentations on programme participation, outcomes, impact and areas for development. Use data, feedback, research and evidence-informed practice to identify opportunities for continuous improvement. Contribute to quality assurance, review and enhancement processes relating to student development and experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Higher level degree in relevant topic such as education/professional development / teaching and learning/training and development. Student-centred, with significant experience in programme coordination / education/training and development or professional education including marketing of programme offerings. Experience of working collaboratively within a higher education, healthcare education or professional education environment is highly desirable. Strong organisational and project management skills with the ability to manage multiple priorities and work under pressure to meet deadlines effectively. Excellent intercultural communication skills, with the ability to engage effectively with students, academic and professional services colleagues and external stakeholders. Excellent digital literacy skills, including databases, communication platforms and other media Strong data management and analytical skills, with the ability to collect, interpret and present participation, engagement and outcome data. Ability to evaluate programmes and use evidence, feedback and data to inform decision making and quality improvement processes. Ability to work independently, exercise initiative and judgement, and take ownership of assigned programmes, events related to programmes, and projects. Results-oriented approach, with the ability to work effectively under pressure and deliver high-quality outcomes within agreed timescales. Collaborative and proactive approach, with the ability to work effectively as part of a multidisciplinary and dynamic team. Flexible approach required towards working hours, with occasional out-of-hours work required to support student programmes, events and activities.</p>

<p>Al Zain Jewellery is seeking a talented 3D Animator & Motion Designer to create high quality animations, motion graphics, renders and visual content that bring our jewellery collections and brand stories to life. The ideal candidate will have strong expertise in 3D animation, luxury product visualization, and practical knowledge of integrating AI tools into creative workflows.</p><ul><li><p>Create high quality 3D animations and motion graphics for jewellery collections, campaigns, and brand storytelling.</p></li><li><p>Develop realistic product renders and animations showcasing craftsmanship, and intricate design details.</p></li><li><p>Produce engaging content for social media, digital campaigns, presentations, and retail displays.</p></li><li><p>Collaborate with the Marcom team to deliver visually compelling content aligned with brand standards.</p></li><li><p>Integrate AI powered tools into animation, rendering, and content production workflows to enhance efficiency and creative output.</p></li><li><p>Manage multiple projects while meeting deadlines and maintaining exceptional quality standards.</p></li></ul><br><p><strong>Experience</strong><br></p><p>Experience in 3D animation, motion design, or related fields in jewellery, luxury, fashion, or premium product visualization is highly preferred.</p><ul><li><p>Proficiency in software’s such as Blender, After Effects, and Adobe Creative Suite.</p></li><li><p>Practical experience using AI tools</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>--</p>

<p>Identify and acquire new restaurant partners through cold calls, field visits, and networking.</p><p>Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets.</p><p>Present Talabat s value proposition, negotiate contracts, and close partnership agreements.</p><p>Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings.</p><p>Encourage clients/ restaurants to upload pictures of their menu on Talabat.</p><p>Implement promotions, coupons, and vouchers to boost and generate sales growth.</p><p>Collect market intelligence and competitor activity to refine sales strategies.</p><p>Maintain accurate records of all sales activities and client interactions using CRM tools.</p><p>Provide feedback from partners to help improve our platform and services.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>1-3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English &amp; Arabic.</li><li>A valid driving license is must.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's on your plate?</strong></p><br><p><strong>1. Rider Training &amp; Onboarding</strong></p><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br></li></ul><p><strong>3. Rider Health &amp; Safety</strong></p><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br><br> </div>

<p>Our Perfumes Consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p><p>Key Responsibilities</p><ul><li>Drive the business: Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li><li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.</li><li>Maintain a solid and accurate customer database to build strong relationship with customers and create future potential selling opportunities</li><li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition</li><li>To have an understanding of brand’s online offers and activities</li><li>Participate to the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches.</li><li>Be flexible to support other stores and team members when required</li><li>Stay ahead of latest trends, products and competitors</li></ul><p>Customer Centricity:</p><ul><li>Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers needs, interests and preferences.</li><li>Demonstrate usage and bene ts of various brands and products in alignment with the retail policies.</li><li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. (Such techniques and tools include messaging, (virtual) shopping appointments, etc.)</li></ul><p>Operational Excellence:</p><ul><li>Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines</li><li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures.</li><li>Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level</li><li>Prepare and process e-commerce orders fulfillment from the store within the set SLAs in terms of time and quality</li><li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (Clienteling app, OMS, etc.)</li><li>Attend all kinds of product FR product knowledge trainings provided by the brand, company (levelled at Chalhoub University) and on Axonify in order to improve their performance/ skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years experience in the beauty industry</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>ROLE PURPOSE</p><br><p>To support and execute the hotel's PR and communications strategy, strengthening the visibility and positioning of Raffles Al Areen Palace Bahrain across Bahrain and the GCC. The role will manage day-to-day media relations, influencer engagement, partnerships, press communications and PR activations across the hotel, F&amp;B, Spa &amp; Wellness and key experiences, working closely with the Marketing Manager and Commercial team.</p><br><p>KEY RESPONSIBILITIES</p><br><p>· Manage day-to-day PR and communications activities across the hotel and its outlets.</p><br><p>· Build and maintain strong relationships with key media, editors, journalists, influencers, content creators and relevant personalities in Bahrain and the GCC.</p><br><p>· Proactively identify PR opportunities, partnerships, collaborations and relevant cultural or community activations that strengthen the hotel's positioning.</p><br><p>· Develop and maintain an updated Bahrain and GCC media and influencer database.</p><br><p>· Draft and coordinate press releases, media alerts, invitations, fact sheets and other PR materials in line with Raffles brand standards.</p><br><p>· Coordinate media visits, influencer stays, interviews, photoshoots and hosted experiences, including agreed deliverables and follow-up.</p><br><p>· Support PR activity for hotel experiences, restaurants, Spa &amp; Wellness, events, seasonal campaigns and new launches.</p><br><p>· Build relationships with relevant luxury, lifestyle, fashion, beauty, automotive and other brands to develop meaningful collaboration opportunities.</p><br><p>· Support the planning and execution of media events, launches and PR activations.</p><br><p>· Proactively pitch hotel stories, experiences and key personalities to relevant local, regional and international media.</p><br><p>· Coordinate award submissions and luxury hospitality recognitions relevant to the hotel, F&amp;B and Spa.</p><br><p>· Monitor media coverage and prepare regular PR reports covering coverage, reach, media value, influencer activity and key outcomes.</p><br><p>· Work closely with the Marketing team to align PR activity with the content calendar, social media, campaigns and commercial priorities.</p><br><p>· Liaise with corporate and regional PR teams as required and ensure communications follow Raffles and Accor brand guidelines.</p><br><p>· Monitor hospitality, luxury and lifestyle trends and identify opportunities to keep the hotel visible, relevant and competitive.</p><br><br>Qualifications<br><br><p>· 3-5 years of experience in PR, communications or luxury lifestyle/hospitality.</p><br><p>· Previous experience within luxury hospitality, lifestyle, F&amp;B or a reputable PR agency is preferred.</p><br><p>· Strong existing relationships with Bahrain media, influencers, brands and key personalities; a GCC network is a strong advantage.</p><br><p>· Good understanding of the Bahrain and GCC luxury, hospitality and lifestyle landscape.</p><br><p>· Strong written and verbal communication skills in English and Arabic.</p><br><p>· Confident in developing press materials and communicating with senior media and external partners.</p><br><p>· Strong organisational skills with the ability to manage multiple projects, deadlines and activations simultaneously.</p><br><p>· Proactive and resourceful, with the ability to identify PR opportunities rather than relying solely on incoming requests.</p><br><p>· Comfortable representing Raffles externally at media events, networking opportunities and industry activations.</p><br><p>· Good understanding of social media and influencer marketing from a PR and brand reputation perspective.</p><br><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Description</p><br><ul><li>Identify and acquire new restaurant partners through cold calls, field visits, and networking.</li><li>Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets.</li><li>Present Talabat’s value proposition, negotiate contracts, and close partnership agreements.</li><li>Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings.</li><li>Encourage clients/ restaurants to upload pictures of their menu on Talabat.</li><li>Implement promotions, coupons, and vouchers to boost and generate sales growth.</li><li>Collect market intelligence and competitor activity to refine sales strategies.</li><li>Maintain accurate records of all sales activities and client interactions using CRM tools.</li><li>Provide feedback from partners to help improve our platform and services.</li></ul><br>Qualifications<br><p>Qualifications</p><br><ul><li>Bachelor’s degree in Business, Marketing, or a related field.</li><li>1–3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English &amp; Arabic.</li><li>A valid driving license is must.</li></ul><br><br> </div>

<p><h4>Powering the world's payments ecosystem</h4> <p>ACI powers the payments ecosystem globally, and you power ACI. You'll innovate, collaborate, and grow in an energetic technology culture with decades of proven success. ACIers in all roles and levels are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.</p> <p>As a Principal Account Executive in Bahrain/Kuwait/Egypt, you will join a diverse, passionate team dedicated to powering the world's payments ecosystem!</p> <h4>This purpose of this Principal Account Executive is:</h4> <p>Markets ACI products and services to current and potential customers within a defined territory and/or industry and manages ACI's overall relationship with established accounts. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close. Assists distributors in their efforts to sell ACI products and services where appropriate. Keeps current on ACI products/enhancements, competition, and industry trends. Maintains account and territory records, updates management on account activity, and provides forecast data as requested.</p> <h4>A typical day at ACI for a Principal Account Executive is:</h4> <p>Identifies opportunities to market ACI products and services to current and prospective customers in the assigned territory. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close, consistent with ACI's sales best practices. Manages ACI's overall relationship with current and prospective customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements. Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current and prospective customer org charts, etc., consistent with ACI's sales best practices. Keeps current on ACI products/enhancements, competition activities, and industry trends. Performs other duties as assigned. Understands and adheres to all corporate policies including but not limited to the ACI Code of Business Conduct and Ethics.</p> <h4>Knowledge, skills, and experience required for the job:</h4> <ul> <li>Bachelor's degree or equivalent experience.</li> <li>12 years of successful direct sales experience in industries targeted by ACI (financial institutions, processors, merchants, etc.), preferably selling payments solutions.</li> <li>Must have a combined minimum of 5 years in either the payments, e-commerce, or mobile payments industries.</li> <li>Must have a successful sales record.</li> <li>Excellent presentation, verbal, and written communication skills.</li> <li>Ability to prospect for large complex sales opportunities.</li> <li>Ability to understand the business and technical solutions.</li> <li>Ability to move the sales process to closure.</li> <li>Ability to articulate and professionally present solutions and to respond creatively to customer needs.</li> <li>Understanding and knowledge of products/solutions currently marketed by ACI is a plus.</li> <li>Selling technology solutions into multinational organizations, large online retailers, ecommerce companies, and/or merchant acquirers/processor experience is highly desired.</li> <li>Payments or payments processing related sales experience is a plus.</li> <li>Salesforce.com experience preferred.</li> </ul> <h4>Core capabilities:</h4> <p>We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:</p> <ul> <li><strong>Ensure accountability</strong>: Holding self and others accountable to meet commitments.</li> <li><strong>Drives results</strong>: Consistently achieving results, even under tough circumstances.</li> <li><strong>Customer focus</strong>: Building strong customer relationships and delivering customer-centric solutions.</li> <li><strong>Cultivate innovation</strong>: Creating new and better ways for the organization to be successful.</li> <li><strong>Collaborates</strong>: Building partnerships and working collaboratively with others.</li> <li><strong>Courage</strong>: Stepping up to address difficult issues, saying what needs to be said.</li> </ul> <p>Applicants must be currently authorized to work in Bahrain/Kuwait/Egypt on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.</p> <p>In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.</p> <p>Are you ready to help us transform the payments ecosystem?</p> <h4>Important notice about recruitment scams</h4> <p>Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company. The ACI Worldwide recruitment team will always follow official channels and will never request payment.</p></p><p></p>

<p>Identify and acquire new restaurant partners through cold calls, field visits, and networking. Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets. Present Talabat s value proposition, negotiate contracts, and close partnership agreements. Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings. Encourage clients/ restaurants to upload pictures of their menu on Talabat. Implement promotions, coupons, and vouchers to boost and generate sales growth. Collect market intelligence and competitor activity to refine sales strategies. Maintain accurate records of all sales activities and client interactions using CRM tools. Provide feedback from partners to help improve our platform and services.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>1-3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English &amp; Arabic.</li><li>A valid driving license is must.</li></ul>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our perfumes consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business:</strong></p> <ul> <li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.</li> <li>Maintain a solid and accurate customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition.</li> <li>Have an understanding of the brand’s online offers and activities.</li> <li>Participate in the brand’s events when required inside or outside the store and push fragrance sales during events, promotions, and launches.</li> <li>Be flexible to support other stores and team members when required.</li> <li>Stay ahead of latest trends, products, and competitors.</li> </ul> <p><strong>Customer centricity:</strong></p> <ul> <li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert advice, proactively catering to customers’ needs, interests, and preferences.</li> <li>Demonstrate usage and benefits of various brands and products in alignment with the retail policies.</li> <li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. Such techniques and tools include messaging, virtual shopping appointments, etc.</li> </ul> <p><strong>Operational excellence:</strong></p> <ul> <li>Maintain all operating standards by ensuring merchandising levels, stock replenishment, and organizing display as per the brand’s visual merchandising guidelines.</li> <li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures.</li> <li>Generate and maintain daily sales reports, post launch sales tracking, and sell-out tracking at store level.</li> <li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality.</li> <li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (clienteling app, OMS, etc.).</li> <li>Attend all kinds of product and product knowledge trainings provided by the brand, company (levelled at Chalhoub University), and on Axonify in order to improve their performance and skills.</li> </ul> <h4>What you'll need to succeed</h4> <p>Minimum 2 years’ experience in the beauty industry.</p> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>

<p>About Company & Role Purpose A leading organization is seeking a dynamic and experienced HR Executive to join the Human Resources team. The ideal candidate will have strong HR knowledge in both generalist and recruitment functions, excellent communication and computer skills, and an awareness of AI tools. The role involves managing day-to-day HR operations, recruitment activities, employee relations, and supporting the overall HR strategy. KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES Recruitment & Talent Acquisition • Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding of candidates. • Coordinate with hiring managers to understand staffing needs and job requirements. • Utilize job portals, social media, and networking to attract qualified candidates. • Maintain a database of potential candidates for future openings. HR Generalist Functions • Manage employee records, contracts, and documentation in compliance with Bahrain Labour Law. • Handle employee onboarding, orientation, and exit formalities. • Assist in payroll preparation, leave management, and attendance tracking. • Support performance management processes and employee development initiatives. • Address employee queries and provide guidance on HR policies and procedures. HR Administration & Compliance • Ensure compliance with Bahrain Labour Law and company policies. • Maintain and update HR databases, employee files, and digital records. • Assist in drafting HR policies, offer letters, and employment contracts. • Coordinate with government authorities for visa processing, labor cards, and other statutory requirements. Technology & AI Awareness • Utilize AI tools and HR software to streamline recruitment and HR processes. • Stay updated on emerging HR technologies and recommend improvements. • Leverage data analytics for HR reporting and decision-making. Communication & Coordination • Act as a point of contact between management and employees for HR-related matters. • Coordinate with internal departments for smooth HR operations. • Prepare HR reports, presentations, and correspondence as required.</p><p>Qualifications • Minimum 4–5 years of experience in a similar HR role. • Strong HR knowledge in both generalist and recruitment functions. • Awareness of AI tools and HR technology is advantageous. • Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Skills • Excellent communication skills (spoken and written in English). • Strong computer skills, including proficiency in MS Office (Word, Excel, PowerPoint, Outlook). • Good understanding of Bahrain Labour Law and HR best practices. • Strong organizational and time management skills. • Attention to detail and accuracy in documentation. • Ability to work independently and handle multiple tasks. • Professional, confident, and proactive approach. • Discretion and ability to handle confidential information.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our customer is hiring for the following role: <p><strong>Job Summary:</strong><br>We are seeking a highly motivated and organized Marketing &amp; Admin Coordinator to join our team. This individual will play a crucial role in supporting our marketing initiatives while managing administrative tasks to ensure smooth operations. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><br><br><br><p><strong>Key Responsibilities:</strong><br>- Assist in the development and execution of marketing strategies and campaigns.<br>- Coordinate marketing activities and ensure timely execution of projects.<br>- Manage social media accounts and create engaging content.<br>- Conduct market research and analyze consumer trends to enhance marketing efforts.<br>- Prepare and maintain marketing materials, presentations, and reports.<br>- Support administrative functions, including scheduling meetings, managing correspondence, and maintaining records.<br>- Collaborate with internal teams to ensure alignment of marketing and operational objectives.<br>- Assist in organizing events, trade shows, and promotional activities.<br>- Monitor and report on the effectiveness of marketing initiatives.</p><br><br><br><p><strong>Qualifications:</strong><br>- Bachelor's degree in Marketing, Business Administration, or a related field.<br>- A minimum of 2 years of experience in marketing and administrative roles.<br>- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and marketing software/tools.<br>- Strong written and verbal communication skills in English; knowledge of Arabic is a plus.<br>- Ability to work independently and as part of a team, with excellent organizational skills.<br>- Creative mindset with a passion for marketing and innovation.</p><br><br> <br><br> </div>

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Reports to:</strong> Head of Cards<br> <strong>Relevant experience:</strong> 10 - 15 years cards sales, card campaign launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <ul> <li>Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards</li> <li>Knowledge of cards (debit, credit and prepaid) and key metrics</li> </ul> <h4>Purpose of the project</h4> <p>The credit card new sales & acquisition product manager will drive growth of the issuer's credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution. This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.</p> <h4>Key activities, core responsibilities and accountabilities</h4> <p><strong>1. Acquisition strategy & market growth</strong></p> <ul> <li>Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics</li> <li>Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape</li> <li>Define sales targets, growth levers, and acquisition KPIs across all channels</li> </ul> <p><strong>2. Data analytics & performance optimization</strong></p> <ul> <li>Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models</li> <li>Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency—consistent with data-driven approaches seen in acquisition programs</li> <li>Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing</li> </ul> <p><strong>3. Campaign planning & execution</strong></p> <ul> <li>Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region</li> <li>Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking</li> <li>Partner with marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates</li> </ul> <p><strong>4. Channel development & optimization</strong></p> <ul> <li>Drive performance across all acquisition channels—branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events</li> <li>Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences</li> <li>Identify new channel opportunities (e.g., partnerships, lead-generation platforms, fintech enablers) and develop scalable onboarding models</li> </ul> <p><strong>5. Credit policy & risk alignment</strong></p> <ul> <li>Collaborate with credit risk to optimize acquisition credit policies without compromising portfolio quality—supporting faster approvals, improved eligibility frameworks, and targeted risk models</li> <li>Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk</li> <li>Lead policy A/B testing, segment-based thresholds, and pre-approved programs</li> </ul> <p><strong>6. Sales enablement & training</strong></p> <ul> <li>Develop and deliver training programs for channel partners, acquisition teams, telesales, and branch staff—aligned with best practices highlighted in sales augmentation programs</li> <li>Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity</li> <li>Ensure acquisition teams articulate USP, offers, and competitive advantages clearly</li> </ul> <p><strong>7. Marketing communications & collateral</strong></p> <ul> <li>Work with marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion</li> <li>Ensure messaging accuracy, compliance, and alignment with product positioning—as reinforced by content governance roles seen in card teams</li> </ul> <p><strong>8. Cross-functional leadership</strong></p> <ul> <li>Partner with finance, credit, risk, digital, IT, legal, compliance, and operations teams to ensure seamless implementation of acquisition initiatives—similar to multi-function coordination demonstrated in lead acquisition-focused projects, from ideation to execution and performance reviews</li> <li>Ensure stakeholder alignment, consistent communication, and timely issue resolution</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor's or master's degree in business, finance, marketing, or related field</li> <li>Strong understanding of card payments, processing systems, and regulatory environments</li> <li>10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration</li> <li>Excellent analytical, communication, and stakeholder management skills</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>The United Nations Development Programme (UNDP) Country Office in the Kingdom of Bahrain operates within the context of a high-income, net-contributing country, where UNDP engagement is fully funded through government cost-sharing and aligned with national development priorities. Bahrain is implementing an ambitious national reform agenda under Bahrain Vision 2030 and the Government Programme (2023–2026), with a strong focus on economic diversification, fiscal sustainability, effective governance, environmental resilience, digital transformation, and inclusive human development. As a net contributor country, UNDP Bahrain maintains a lean operational footprint while delivering high-value technical assistance, policy advisory services, and innovation-driven solutions in support of national priorities.</p><br> <p>UNDP Bahrain’s programme is guided by the Country Programme Document (CPD) 2025–2029, approved by the UNDP Executive Board in January 2025, and is fully aligned with the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029. The financial envelope for the 2025–2029 Country Programme Document (CPD) is structured around a total estimated cost of US 2.5 million for Economic Prosperity (Outcome 1) and US &nbsp;5 million for Environmental Sustainability (Outcome 3). As of late 2025, the Country Office manages seven ongoing projects with a total remaining budget of approximately US$ 1.8 million. These initiatives are distributed across the three CPD outcomes: Outcome 1 (Economic Prosperity) and Outcome 3 (Environmental Sustainability) each account for about 37–38% of the project count, while Outcome 2 (Governance) makes up the remaining 25%. Notable projects include the SIU and KIP Chemicals initiatives, whereas others like D4SMEs, Rule of Law, and Youth Leadership.</p><br> <p>The CPD positions UNDP as a trusted strategic partner to the Government of Bahrain, contributing to UNSDCF outcomes through integrated, multi-sectoral interventions that address complex development challenges at the intersection of economic prosperity, governance and human rights, and environmental sustainability. Under the Country Programme Document (CPD) 2025–2029, UNDP Bahrain’s engagement is structured around three interrelated CPD pillars:<br> (i) Economic prosperity and sustainable livelihoods;<br> (ii) Effective governance, human rights, and access to justice; and<br> (iii) Environmental sustainability and climate resilience.</p><br> <p>These pillars reflect national priorities under Bahrain Vision 2030 and the Government Programme (2023–2026), and constitute UNDP’s substantive contribution to the implementation of the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029.</p><br> <p>To ensure coherence, integration, and efficient delivery within a lean Country Office structure, the Bahrain CO operationalizes the three CPD pillars through two integrated programme clusters. The first cluster brings together economic transformation, sustainable livelihoods, and environmental sustainability, the second cluster focuses on governance, human rights, access to justice, and social inclusion.</p><br> <p>This two-cluster delivery model enables the Country Office to manage complexity, promote synergies across CPD pillars, and apply a portfolio approach to programme design, implementation, and partnerships. Staff are therefore expected to work across thematic boundaries, contribute to integrated solutions, and support joint programming within the UN system, while ensuring results-based management, quality assurance, and alignment with national and UNSDCF priorities.</p><br> <p>In this context the Programme Unit works to support achievement of UNDP strategic objectives and to help the Country Office act with both ambition and scale to address urgent problems facing the country, the region, as well as global conditions. Programme staff assist the Country Office in formulating and implementing programme strategies that go beyond solving immediate development challenges to create future smart and integrated systemic changes in resilience and capacity building within the country.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1) Support formulation of programme strategies and implementation of the Country Programme Documents (CPDs)</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Provide background information for preparation of CPDs and establishment of Baselines, Milestones and Targets (BMT).&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide information/evidence to guide future programming and identify implementation arrangements.</p><br> <p><b>2) Provide effective support to the management of the Country Office programme.</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Create project in ERP, prepare required budget revisions, revise project status, determine unutilized funds, and ensure operational and financial closure of a project.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide day-to-day guidance to implementing partners on implementation of projects, and track use of financial resources. Contribute to managing digital technology solutions in programme implementation towards scalability and sustainability in line with UNDP’s digital standards.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to the effective management of data in programme implementation, across the data lifecycle. Follow up on programme and project performance indicators/ success criteria, targets and milestones, preparation of reports, and implementation of corporate results-based management mechanisms and tools.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Identify programme related bottlenecks and propose solutions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Make preparations for external and internal programme/project audits, and support implementation of audit recommendations.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide administrative support to the Programme unit by maintaining internal expenditure system and performing quality assurance review of technical reports and payments that includes following up with other units and taking timely corrective actions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Backstopping of Programme Associates in other thematic areas is expected.&nbsp;&nbsp;&nbsp;&nbsp;</p><br> <p><br><b>3</b>) <b>Support implementation of the CO partnership and resource mobilization strategies</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Analyze information on donors and prepare donor profiles.&nbsp;</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Track and report on mobilized resources.&nbsp;</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Review contributions agreements and manage contributions in ERP.&nbsp;<br> &nbsp;</p><br> <p><b>4) &nbsp;&nbsp;Facilitate knowledge building and knowledge sharing in the Country Office</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Organize and deliver programme related training for relevant programme and operations personnel.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Compile lessons learned and best practices.</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Provide contributions to knowledge networks, communities of practice and digital knowledge platforms.</p><br> <p><b>Competencies</b></p><br> <p><b>Core</b></p><br> <p><b>Achieve Results:</b>&nbsp;&nbsp;&nbsp;&nbsp;LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p><b>Think Innovatively:&nbsp;</b>&nbsp;&nbsp;&nbsp;LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements</p><br> <p><b>Learn Continuously:&nbsp;</b>&nbsp;&nbsp;&nbsp;LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</p><br> <p><b>Adapt with Agility:&nbsp; </b>&nbsp;&nbsp;LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible</p><br> <p><b>Act with Determination</b>: &nbsp;LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p><b>Engage and Partner</b>:&nbsp;&nbsp;&nbsp;&nbsp;LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p><b>Diversity and Inclusion</b>:&nbsp;&nbsp;&nbsp;&nbsp;LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp;<br> &nbsp;</p><br> <p><i><b>Cross-Functional &amp; Technical competencies (insert up to 7 competencies)&nbsp;</b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management&nbsp;</b> Working with Evidence and Data <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making</li> </ul> <br> <b>Business Management&nbsp;</b> Digital Awareness and Literacy <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed</li> </ul> <br> <b>Business Management&nbsp;</b> Customer Satisfaction/Client Management&nbsp; <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.</li> </ul> <br> <b>Business Management</b> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels.&nbsp;</li> </ul> <br> <b>Business Management</b> Monitoring <ul> <li>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.</li> </ul> <br> <b>Technical - Finance</b> Budget management <ul> <li>Ability to support budgetary aspects of work planning process, drawing and management of team budgets</li> </ul> <br> <b>Technical – _Procurement</b> <p>Procurement&nbsp;</p><br> <p>management</p><br> <ul> <li>The ability to acquire goods, services or works from an outside external source</li> </ul> <br> <br> <br> <p><b>Institutional Arrangement</b></p><br> <p>Under the overall guidance of the Transition Manager, and the direct supervision of the Programme Analyst, (NOB) in corresponding thematic area, the&nbsp;Programme Associate ensures effective delivery of the CO programme by entering and managing data and supporting programme implementation consistent with UNDP rules and regulations.</p><br> <p>The Programme Associate works in close collaboration with the Operations, Programme and projects’ staff in the CO and UNDP HQ, and UN Agencies to exchange information and resolve complex finance-related issues.</p><br> <p>Incumbent is expected to display innovation, initiative, and a strong client orientation that encourages and rewards the timely delivery of services for all clients and partners. S/he might be required to undertake emerging tasks and additional duties as requested by direct supervisor or senior management.</p><br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required. OR</li> <li>A university degree (Bachelor’s degree) in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, or related field will be given due consideration, but it is not a requirement.&nbsp;</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible administrative/management or programme experience is required at the national and/or international level is required</li> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP is required.</li> <li>Prior experience working with UN /international agencies working in the support of economic prosperity and environment is highly desirable.</li> <li>Prior experience working with quality assurance dashboards would be desirable.</li> <li>Experience in supporting the management of development projects will be desirable.</li> <li>Experience in reviewing and editing documents and proven ability to produce meeting reports identifying key actions is desired.</li> </ul> <p><b>Language(s):</b></p><br> <ul> <li>Fluency in English and national language (Arabic) is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<b>About the Role<br></b>The CVM &amp; Retention Expert is responsible for executing customer value management and retention initiatives that enhance customer engagement, strengthen loyalty, maximize customer value, and minimize churn. The role supports the development and execution of targeted campaigns, customer lifecycle activities, retention programs, and personalized offers by analyzing customer data and behavior. Working closely with the Products &amp; Services, Customer Experience, Sales, Digital, and Customer Care teams, the role ensures effective execution of CVM initiatives while continuously monitoring campaign performance and identifying opportunities to improve customer satisfaction and revenue growth.<br><b><br>What We Need From You<br></b><br>Develop and implement customer base management activities across all customer segments to enhance revenue, improve retention, and reduce churn.<br><br>Execute the CVM plan and support the achievement of revenue targets from the existing customer base.<br><br>Analyze customer data, usage patterns, and behavior to identify customer value enhancement opportunities.<br><br>Support customer segmentation activities to enable targeted retention, upselling, and cross-selling initiatives.<br><br>Monitor customer churn trends and recommend proactive retention actions.<br><br>Design, implement, execute, and monitor BTL campaigns across multiple channels, including digital channels.<br><br>Develop and maintain dashboards to monitor campaign performance and effectiveness.<br><br>Support the development and execution of churn management activities, including proactive and reactive retention initiatives.<br><br>Work closely with the Customer Experience and Digital teams to support customer journey improvements.<br><br>Gather and analyze customer feedback to identify opportunities to improve customer experience and loyalty.<br><br>Implement personalized communication activities for different customer segments.<br><br>Support contract renewal and customer locking initiatives.<br><br>Work closely with Sales, Tele-sales, and Customer Care teams to execute upselling, cross-selling, and retention initiatives.<br><br>Support sales channels through incentives, push activities, and training to ensure successful execution of the CVM plan.<br><br>Ensure CVM activities complement overall marketing launches and go-to-market initiatives.<br><br>Prepare campaign performance reports and provide recommendations for continuous improvement.<br><br>Perform other related duties as assigned.<br><b><br>Qualifications and Education<br></b><br>Bachelor s degree in law, economics, engineering or business equivalent.<br><br>Masters degree preferred.<br><br>8 10 years of experience in Telecom or a related industry with exposure to Customer Value Management, customer retention, or customer lifecycle management.<br><br>Experience in executing customer retention campaigns, customer segmentation activities, and personalized marketing initiatives.<br><br>Experience working with cross-functional teams to deliver customer engagement and revenue enhancement initiatives.<br><b><br>Skills and Knowledge<br></b><br>In-depth knowledge of telecom CVM practices, customer segmentation, churn management, and retention strategies.<br><br>Strong analytical skills with the ability to interpret customer data and generate actionable insights.<br><br>Knowledge of campaign management tools, CMS platforms, and BI/Analytics tools.<br><br>Understanding of sales channel dynamics and customer targeting practices.<br><br>Knowledge of marketing planning, proposition management, and operating plans.<br><br>Ability to develop commercial business cases.<br><br>Strong communication, presentation, reporting, and negotiation skills.<br><br>Market knowledge and customer-centric mindset.<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>The CVM &amp; Retention Expert is responsible for executing customer value management and retention initiatives that enhance customer engagement, strengthen loyalty, maximize customer value, and minimize churn. The role supports the development and execution of targeted campaigns, customer lifecycle activities, retention programs, and personalized offers by analyzing customer data and behavior. Working closely with the Products &amp; Services, Customer Experience, Sales, Digital, and Customer Care teams, the role ensures effective execution of CVM initiatives while continuously monitoring campaign performance and identifying opportunities to improve customer satisfaction and revenue growth.</p><br> <br> <br><br> What We Need From You <br> <ul><li><p>Develop and implement customer base management activities across all customer segments to enhance revenue, improve retention, and reduce churn.</p><br></li><li><p>Execute the CVM plan and support the achievement of revenue targets from the existing customer base.</p><br></li><li><p>Analyze customer data, usage patterns, and behavior to identify customer value enhancement opportunities.</p><br></li><li><p>Support customer segmentation activities to enable targeted retention, upselling, and cross-selling initiatives.</p><br></li><li><p>Monitor customer churn trends and recommend proactive retention actions.</p><br></li><li><p>Design, implement, execute, and monitor BTL campaigns across multiple channels, including digital channels.</p><br></li><li><p>Develop and maintain dashboards to monitor campaign performance and effectiveness.</p><br></li><li><p>Support the development and execution of churn management activities, including proactive and reactive retention initiatives.</p><br></li><li><p>Work closely with the Customer Experience and Digital teams to support customer journey improvements.</p><br></li><li><p>Gather and analyze customer feedback to identify opportunities to improve customer experience and loyalty.</p><br></li><li><p>Implement personalized communication activities for different customer segments.</p><br></li><li><p>Support contract renewal and customer locking initiatives.</p><br></li><li><p>Work closely with Sales, Tele-sales, and Customer Care teams to execute upselling, cross-selling, and retention initiatives.</p><br></li><li><p>Support sales channels through incentives, push activities, and training to ensure successful execution of the CVM plan.</p><br></li><li><p>Ensure CVM activities complement overall marketing launches and go-to-market initiatives.</p><br></li><li><p>Prepare campaign performance reports and provide recommendations for continuous improvement.</p><br></li><li><p>Perform other related duties as assigned.</p><br></li></ul> <br> <br><br> Qualifications and Education <br> <ul><li><p>Bachelor’s degree in law, economics, engineering or business equivalent.</p><br></li><li><p>Masters degree preferred.</p><br></li><li><p>8–10 years of experience in Telecom or a related industry with exposure to Customer Value Management, customer retention, or customer lifecycle management.</p><br></li><li><p>Experience in executing customer retention campaigns, customer segmentation activities, and personalized marketing initiatives.</p><br></li><li><p>Experience working with cross-functional teams to deliver customer engagement and revenue enhancement initiatives.</p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p>In-depth knowledge of telecom CVM practices, customer segmentation, churn management, and retention strategies.</p><br></li><li><p>Strong analytical skills with the ability to interpret customer data and generate actionable insights.</p><br></li><li><p>Knowledge of campaign management tools, CMS platforms, and BI/Analytics tools.</p><br></li><li><p>Understanding of sales channel dynamics and customer targeting practices.</p><br></li><li><p>Knowledge of marketing planning, proposition management, and operating plans.</p><br></li><li><p>Ability to develop commercial business cases.</p><br></li><li><p>Strong communication, presentation, reporting, and negotiation skills.</p><br></li><li><p>Market knowledge and customer-centric mindset.</p><br></li></ul> <br> <br> </div>

<br><ul><li><p><strong>UI/UX & Prototyping:</strong> Design intuitive web/mobile interfaces and build interactive Figma prototypes.</p></li><li><p><strong>Social Media & Graphic Design:</strong> Craft eye-catching Instagram posts, carousels, and visual assets following brand guidelines.</p></li><li><p><strong>Social Media Management:</strong> Manage, publish, and oversee social media channels, engage with the audience, and respond to inquiries.</p></li><li><p><strong>Design Systems:</strong> Create and maintain reusable UI kits, style guides, icons, and design components.</p></li><li><p><strong>Developer Collaboration:</strong> Work closely with software developers to ensure designs are implemented accurately in real products.</p></li><li><p><strong>Quality & Feedback:</strong> Review finished layouts with high attention to detail and incorporate team feedback smoothly.</p></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Fresh Graduate & Bahraini National</strong></p></li><li><p><strong>Design Tool Proficiency</strong></p></li><li><p><strong>Active Portfolio</strong></p></li><li><p><strong>Strong & Confident Personality</strong></p></li><li><p><strong>Bilingual Communicator</strong></p></li><li><p><strong>Passionate & Open to Growth</strong></p></li></ol>