وظائف أعضاء هيئة تدريس بكلية الهندسة - المنامة البحرين
٣١ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The role shall support the Assistant Manager - Environment Section in developing and executing environmental procedures, strategies and action plans to ensure pollution prevention techniques applied and the environment is protected during all time. The role of this position is also assisting Environment Section Head to ensure compliance with local regulations such as Supreme Council for Environment, international environmental standards, and ISO 14001. The position should provide expert opinions in environmental matters and provide recommendations on latest environmental technologies, best practices, and international standards that are applicable at BAC and BIA.</p><p>KEY ACCOUNTABILITIES Introduce environmental programs that promote a positive environment culture throughout BAC and it subsidiary and sister companies, stakeholders, and BIA community. Support the Head in developing, implementing, and maintaining the environment management system and ensure that the system is followed by all BAC departments and for any activity being carried out at BIA. Plan awareness programs on environmental requirements/ pollution control, prevention & development. Support Head Environment in developing and enhancing the environmental Monitoring program and its implementation for BAC activities, stakeholders, and contractors. Inspect facilities, identifying potentially environmental hazards and provide engineering solution. Provide recommendations on various processes and improvements that will reduce environmental risks and pollution. Develop a high-level understanding of workplace processes and equipment to best discern opportunities for improvement and the elimination of any potential environmental impacts. Ensure awareness of environment and developments are communicated. Accurate and effective reporting / auditing documentation Perform root cause analysis for environmental incidents that occur within BIA to prevent reoccurrence. Provide regular updates to the Head Environment on environmental matters. Maintain knowledge of relevant and up to date environmental laws, legislation, latest technologies, and best practices to ensure that BIA follows and implements the best industry standards and practices within Bahrain and relevant external accrediting bodies. Perform regular audits on internal and external stakeholder ensuring that all environmental policies and procedures are being followed and ensuring the overall protection of environment. Perform Ad-hoc tasks as requested by Environment Head.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education / Qualifications Bachelor s degree in engineering, environment engineering, or environment science. Professional certificate in environment (e.g. Nebosh Environment, ISO 14001, etc) or environmental experience</p><p>Experience A minimum of 0-2 years experience in relevant field</p><p>Job Specific Skills : Proficient in English and Arabic Proficient in MS Office High Level Communication Skills Awareness of industry procedures and best practice and key industry environmental principles. Strong analytical skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>The Purchaser is responsible for sourcing, negotiating, and procuring materials, equipment, spare parts, and services required for the organization's operations. The role ensures the timely availability of goods while maintaining quality standards, cost efficiency, and compliance with company procurement policies.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchasing Operations</strong></p><ul><li><p>Receive and review purchase requisitions from various departments.</p></li><li><p>Source suppliers and obtain quotations in line with procurement requirements.</p></li><li><p>Evaluate supplier quotations based on price, quality, delivery, and service.</p></li><li><p>Prepare and issue Purchase Orders (POs) in accordance with company procedures.</p></li><li><p>Follow up with suppliers to ensure timely delivery of materials and services.</p></li></ul><p><strong>Supplier Management</strong></p><ul><li><p>Develop and maintain effective relationships with suppliers and vendors.</p></li><li><p>Negotiate pricing, payment terms, and delivery schedules.</p></li><li><p>Monitor supplier performance and recommend improvements where necessary.</p></li><li><p>Resolve supplier-related issues, discrepancies, and delivery delays.</p></li></ul><p><strong>Coordination & Follow-Up</strong></p><ul><li><p>Coordinate with Stores, Maintenance, Production, Engineering, and other departments regarding purchasing requirements.</p></li><li><p>Track order status and expedite urgent purchases when required.</p></li><li><p>Ensure purchased items meet technical specifications and operational requirements.</p></li><li><p>Coordinate with Finance for invoice verification and payment processing.</p></li></ul><p><strong>Documentation & Compliance</strong></p><ul><li><p>Maintain accurate procurement records, quotations, purchase orders, and supplier documentation.</p></li><li><p>Ensure purchasing activities comply with company policies and procedures.</p></li><li><p>Support internal and external audit requirements.</p></li><li><p>Maintain confidentiality of commercial and contractual information.</p></li></ul><p><strong>Cost Control & Continuous Improvement</strong></p><ul><li><p>Identify cost-saving opportunities and alternative sourcing options.</p></li><li><p>Conduct market research to identify new suppliers and products.</p></li><li><p>Support initiatives to improve procurement efficiency and supplier performance.</p></li><li><p>Monitor market trends and pricing fluctuations.</p></li></ul><p><strong>ERP & Reporting</strong></p><ul><li><p>Process procurement transactions through ERP systems (Oracle, SAP, Oracle Fusion, etc.).</p></li><li><p>Maintain supplier and purchasing data within the system.</p></li><li><p>Prepare purchasing reports and procurement status updates as required.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Business Administration, Supply Chain Management, Procurement, Logistics, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>2–5 years of experience in purchasing, procurement, or supply chain operations.</p></li><li><p>Experience in manufacturing, industrial, engineering, or cable production environments is preferred.</p></li><li><p>Experience using ERP systems such as Oracle, SAP, or Oracle Fusion is an advantage.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Knowledge of procurement and purchasing processes.</p></li><li><p>Strong negotiation and supplier management skills.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li><li><p>Experience with ERP procurement modules.</p></li><li><p>Understanding of commercial terms, contracts, and purchasing procedures.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Negotiation Skills</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li><li><p>Planning & Organization</p></li><li><p>Analytical Thinking</p></li><li><p>Problem Solving</p></li><li><p>Cost Awareness</p></li><li><p>Teamwork</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Purchase Order Processing Time</p></li><li><p>On-Time Delivery Performance</p></li><li><p>Cost Savings Achieved</p></li><li><p>Supplier Performance Rating</p></li><li><p>Procurement Cycle Time</p></li><li><p>Purchase Order Accuracy</p></li><li><p>Reduction in Emergency Purchases</p></li><li><p>Vendor Issue Resolution Time</p></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Experience in manufacturing or industrial environments.</p></li><li><p>Strong negotiation and supplier relationship management skills.</p></li><li><p>Ability to handle multiple procurement activities simultaneously.</p></li><li><p>Familiarity with spare parts, raw materials, and operational procurement requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p> </p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p> </p><p><br></p><p>CANDIDATE PROFILE </p><p><br></p><p> </p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p> </p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p> </p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p> </p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p> </p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support in the day-to-day conduct of Training Programs and providing assistance as required.</p><p><b>Training Delivery</b></p><ul><li>Coordinate all functions related to Training Delivery.</li><li>Receives and registers and follow-up with customers examination requests.</li><li>Consults with Planning Department regarding availability of classrooms.</li><li>Assists in preparation of examination papers ensuring these are signed by the instructors.</li><li>Briefs the students on the examination process, rules and regulations before beginning the exam.</li><li>Check for examination results, produce certificates and completion documents and send them to customers.</li><li>Responsible for drafting and issuing of Notices to Instructors</li><li>Responsible for production of administration guides for instructors to ensure they are provided with all relevant material and training files and materials prior to course commencement.</li><li>Responsible for administration of GAA LMS, E-Learning and EVIONICA portals which includes uploading various training programs, handling of trainees registration, creating and maintaining trainees records.</li><li>Supports the delivery of the induction session for trainees on their first day and assists in filling out the required documents.</li><li>Liaise with instructors, partners and stakeholders to ensure entire curriculum coordination, good quality of the training content, and successful delivery of the training program</li><li>Coordinate with the Line Manager to prepare appropriate documentation to comply with regulatory bodies (IATA, MOL, etc.) standards and obtain required approvals.</li><li>Facilitate the conduct of the training sessions, and ensure all regulatory matters meet with the Regulatory Authorities requirements.</li></ul><p><b>Efficient Operation</b></p><ul><li>Issuance and ongoing maintenance of training records and certificates, ensuring that all documentation is accurately processed and securely stored.</li><li>Maintain an organized system for updating and retrieving these records to facilitate easy access for audits and reporting purposes.</li><li>Support in the scheduling and preparation of training programs and classes.</li><li>Provide general administrative support to other departments.</li><li>Assists in the drafting of correspondence, emails and reports.</li><li>Minutes meetings and distributes minutes in a timely manner.</li><li>Performs miscellaneous duties as assigned.</li><li>Assist in application and renewal of instructors licenses.</li><li>Maintain appropriate documentation and records of all programs and trainees.</li><li>Ensure timely maintenance of training database.</li><li>Assist in the preparation of monthly reports as required by management.</li></ul><p><b>Customer Service</b></p><ul><li>Acts as point of contact for any customer enquiries related to Pilot, Cabin Crew, Engineering, Ground and ATC training and direct these enquiries to the relevant managers.</li><li>Receives and responds to customer enquiries via email/ telephone/ face-to-face meetings.</li><li>Ensures that all GAA Programs are conducted timely and effectively.</li><li>Ensure high levels of customer service activities are always offered to the customers, to sustain maximum customer satisfaction.</li><li>Works closely with other Units to ensure customer satisfaction is maintained.</li><li>Manage and follow-up with students regarding their performance, achievements, complaints, payments, and progress.</li><li>Collects information on customers' needs and feedback and shares this with the parties involved.</li><li>Assist in implementation plans Operations Support improvement initiatives in coordination with other Units.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or a relevant field is required.</li><li>0-1 years of experience in the Aviation industry or related field.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2395 - Manager - CVM and Retention • Operation Zain Bahrain • Division Commercial • Location Bahrain - Manama</p><p>The Manager of CVM & Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>Monitor churn trends and provide proactive insights to minimize attrition.</li><li>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>Implement personalized communication strategies for different customer segments.</li><li>Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>Perform other related duties or special projects assigned by Senior Management.</li></ul><p><strong>Education and Experience</strong></p><ul><li>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master s degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description VAM Systems is currently looking for Power BI Engineer (Offshore) for our Bahrain operations with the following skillsets and terms & conditions:</p><p><strong>Key Responsibilities</strong></p><ul><li>Participate in defining and maintaining the Treasury analytics and reporting roadmap, aligned with business priorities and strategy</li><li>Establish a structured framework for data consumption, reporting, and dashboard evolution</li><li>Proactively identify opportunities to enhance analytics maturity and reporting capabilities</li><li>Collaborate with Treasury stakeholders (e.g., Trading, ALM, Investments, Risk) to gather requirements and translate them into technical specifications</li><li>Translate business needs into clear analytics use cases, KPIs, and reporting requirements</li><li>Identify high-value analytical opportunities to support decision-making</li></ul><p><strong>Detailed Breakdown</strong></p><p><strong>Dashboard Development & Analytics Delivery (Core Focus)</strong></p><ul><li>Design, develop, and maintain interactive dashboards, reports, and KPI scorecards using Power BI and other BI tools</li><li>Ensure solutions are:</li><ul><li>Dynamic and scenario-driven (what-if analysis, simulations, sensitivity analysis)</li><li>User-friendly, with drill-down and self-service capabilities</li></ul><li>Build and maintain semantic data models and OLAP structures to enable scalable self-service analytics</li><li>Continuously enhance dashboards based on user feedback and evolving business needs</li><li>Ensure timely and high-quality delivery of dashboards and reporting outputs</li></ul><p><strong>Insights, Analytics & Advanced Capabilities</strong></p><ul><li>Develop actionable insights and analytics outputs relevant to Treasury, Investments, and Financial Institutions</li><li>Provide data-driven recommendations and clearly communicate findings to both technical and non-technical audiences</li><li>Simplify complex analytics into actionable business insights for decision-making</li><li>Explore and implement:</li><ul><li>Automation of reporting and insight generation</li><li>Dynamic scenario simulations</li><li>Predictive analytics and AI-driven insights, where applicable</li></ul></ul><p><strong>Data Management & Integration</strong></p><ul><li>Coordinate with internal teams (IT, data engineering, finance systems) to:</li><ul><li>Extract and integrate required datasets</li><li>Ensure data availability, accessibility, and consistency</li><li>Integrate data from multiple sources (e.g., EDW, APIs, flat files) into unified models</li></ul><li>Ensure data is structured to support efficient reporting and analytics delivery within the Treasury function</li><li>Optimize SQL queries and ETL processes for performance and scalability</li></ul><p><strong>Data Quality & Governance (Treasury Scope)</strong></p><ul><li>Identify data gaps, inconsistencies, and limitations, and work with upstream providers to improve data quality</li><li>Ensure compliance with data governance, security, and privacy policies (within Treasury scope)</li><li>Maintain proper documentation of data sources, transformations, and reporting logic</li></ul><p><strong>Stakeholder Enablement & Team Contribution</strong></p><ul><li>Provide training and support to business users on BI tools and data interpretation</li><li>Communicate insights effectively to senior leadership and end users</li><li>Mentor team members and contribute to best practices and reusable analytics components</li></ul><p>LANGUAGES: English Arabic</p><p>Terms and conditions Joining time frame: (15 - 30 days) .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in Computer Science, Information Systems, Data Science, or a related field is required. A Master s degree is preferred.</li><li>Professional Experience: Minimum of 5 8 years of hands-on experience in Business Intelligence and data analytics, preferably within the banking or financial services sector.</li><li>Certifications: Professional certifications in Microsoft Power BI or equivalent BI platforms are preferred.</li><li>Technical Proficiency: Advanced expertise in data visualization and statistical plotting using tools such as Power BI, Python, and Matlab. Strong command of SQL for querying, data modeling, and ETL development. Solid understanding of data warehousing concepts and experience with platforms like SAS and Microsoft SQL Server. Familiarity with cloud-based BI platforms (e.g., Azure, AWS) is a strong advantage. Experience in Python and statistical programming, with exposure to AI/ML tools, algorithms, and methods.</li><li>Analytical & Modeling Skills: Proven ability to work with large-scale datasets and deliver production-grade analytics solutions. Skilled in data preparation, including rationalizing, classifying, deriving, and calculating model input variables. Experience applying natural language processing (NLP) and computer vision techniques to unstructured data is a plus.</li><li>Business Acumen: Demonstrated capability to translate business objectives into analytical use cases and recommend optimal statistical approaches. Experience in managing BI and analytics projects and collaborating with cross-functional teams.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration & Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication & Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications & Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills & Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health & safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills & Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health & safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The General Manager – Operations is responsible for providing executive leadership and strategic direction across all manufacturing and operational functions of the organization. This role carries full accountability for operational performance, manufacturing excellence, financial results, workforce leadership, safety, quality, customer satisfaction, and long-term business growth.
The position is responsible for leading a large-scale manufacturing operation by developing and executing operational strategies that maximize productivity, improve profitability, optimize assets, and enhance customer service while maintaining world-class standards in quality, safety, and operational excellence.
The successful candidate will be an accomplished manufacturing executive with extensive experience leading complex industrial operations, driving transformational change, and developing high-performing teams within a continuous manufacturing environment.
<br>The General Manager – Operations is accountable for the overall management and performance of the manufacturing facility, ensuring alignment with the organization's strategic objectives while achieving operational excellence across all business functions.</p><p>The role oversees Production, Engineering, Maintenance, Planning, Procurement, Supply Chain, Warehousing, Quality, Health & Safety, and other operational support functions to ensure the efficient delivery of business objectives.</p><p>The position is expected to drive continuous improvement initiatives, optimize operational efficiency, lead capital investment projects, implement digital transformation initiatives, and build a high-performance organizational culture that supports sustainable business growth.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Executive Leadership</strong></p><p>The General Manager – Operations shall:</p><ul><li><p>Develop and implement the overall operational strategy in alignment with corporate objectives.</p></li><li><p>Provide executive leadership across all manufacturing and operational functions.</p></li><li><p>Establish annual operational objectives and monitor business performance.</p></li><li><p>Drive a culture of operational excellence, accountability, innovation, and continuous improvement.</p></li><li><p>Ensure alignment between operational priorities and long-term business strategy.</p></li><li><p>Lead organizational transformation initiatives to improve competitiveness and sustainable growth.</p></li><li><p>Build and maintain a high-performing leadership team.</p></li><li><p>Represent the company with customers, suppliers, government authorities, and strategic stakeholders.</p></li></ul><p><strong> </strong></p><p><strong>2. Manufacturing Operations</strong></p><p>The General Manager is responsible for ensuring the safe, efficient, and profitable operation of the manufacturing facility by:</p><ul><li><p>Leading daily manufacturing operations to achieve production targets.</p></li><li><p>Maximizing plant productivity while maintaining world-class quality standards.</p></li><li><p>Ensuring manufacturing resources are effectively utilized.</p></li><li><p>Eliminating operational bottlenecks.</p></li><li><p>Monitoring Overall Equipment Effectiveness (OEE).</p></li><li><p>Driving Lean Manufacturing initiatives across all production areas.</p></li><li><p>Improving manufacturing efficiency through operational excellence programs.</p></li><li><p>Supporting business expansion through increased production capacity.</p></li><li><p>Monitoring plant performance using operational KPIs.</p></li><li><p>Ensuring uninterrupted production through effective cross-functional coordination.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Production Target Achievement</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>On-Time Delivery</p></li><li><p>Production Efficiency</p></li><li><p>Material Yield Improvement</p></li><li><p>Scrap Reduction</p></li></ul><p><strong>3. Production Excellence</strong></p><p>The role will:</p><ul><li><p>Ensure manufacturing processes consistently achieve customer specifications.</p></li><li><p>Optimize production scheduling and resource allocation.</p></li><li><p>Improve manufacturing flexibility to meet changing customer demands.</p></li><li><p>Reduce production losses through continuous improvement initiatives.</p></li><li><p>Drive process standardization across production operations.</p></li><li><p>Promote operational discipline and best manufacturing practices.</p></li><li><p>Monitor production performance and implement corrective actions where necessary.</p></li><li><p>Ensure product quality remains a key operational priority.<br><strong>4. Engineering & Maintenance Leadership</strong></p><p>The General Manager shall provide strategic leadership for Engineering and Maintenance functions by:</p><ul><li><p>Developing long-term asset management strategies.</p></li><li><p>Ensuring maximum equipment availability and reliability.</p></li><li><p>Supporting preventive, predictive, and reliability-centered maintenance programs.</p></li><li><p>Driving Total Productive Maintenance (TPM) initiatives.</p></li><li><p>Managing capital replacement and equipment modernization plans.</p></li><li><p>Improving plant reliability through engineering innovation.</p></li><li><p>Supporting automation and process optimization initiatives.</p></li><li><p>Ensuring engineering projects are completed safely, on schedule, and within budget.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Equipment Availability</p></li><li><p>MTBF</p></li><li><p>MTTR</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Reduction in Unplanned Downtime</p></li><li><p>Engineering Project Delivery</p></li></ul><p><strong>5. Supply Chain, Procurement & Logistics</strong></p><p>The General Manager is responsible for ensuring an integrated and efficient supply chain that supports uninterrupted manufacturing operations while optimizing cost, inventory, and supplier performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and oversee the organization's supply chain strategy.</p></li><li><p>Ensure timely procurement of raw materials, spare parts, consumables, and services.</p></li><li><p>Lead strategic sourcing initiatives to optimize procurement costs and supplier performance.</p></li><li><p>Ensure effective inventory planning and warehouse management.</p></li><li><p>Monitor inbound and outbound logistics to support production and customer requirements.</p></li><li><p>Develop strong relationships with strategic suppliers and business partners.</p></li><li><p>Ensure procurement activities comply with company policies and governance requirements.</p></li><li><p>Drive continuous improvement across procurement, logistics, and inventory management processes.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Supplier On-Time Delivery</p></li><li><p>Procurement Cost Savings</p></li><li><p>Inventory Accuracy</p></li><li><p>Inventory Turnover</p></li><li><p>Logistics Performance</p></li><li><p>Stock Availability<br><br><strong>6. Quality & Operational Excellence</strong></p><p>The General Manager shall ensure that the organization consistently delivers products that meet customer expectations and international quality standards while fostering a culture of continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Promote a company-wide quality culture.</p></li><li><p>Ensure compliance with customer specifications and international standards.</p></li><li><p>Support Quality Management Systems (ISO and other applicable standards).</p></li><li><p>Lead continuous improvement initiatives across all operational areas.</p></li><li><p>Monitor quality performance and customer feedback.</p></li><li><p>Drive corrective and preventive action programs.</p></li><li><p>Promote Lean Manufacturing, Six Sigma, TPM, and Operational Excellence methodologies.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Customer Satisfaction</p></li><li><p>Internal Rejection Rate</p></li><li><p>Customer Complaints</p></li><li><p>Cost of Poor Quality</p></li><li><p>First Pass Yield</p></li><li><p>Audit Compliance</p><br><p><br></p></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Metallurgical Engineering, or a related discipline.</p></li><li><p>MBA or Master's Degree in Business Administration, Operations Management, Engineering Management, or a related field is highly preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>20 years</strong> of progressive experience within large-scale manufacturing or heavy industrial environments.</p></li><li><p>Minimum <strong>10 years</strong> in a senior executive leadership role.</p></li><li><p>Proven experience managing multi-functional manufacturing operations.</p></li><li><p>Experience in cable manufacturing, aluminium, copper, metals, mining, smelters, or other continuous process industries is highly preferred.</p></li><li><p>Strong experience leading large, multicultural teams.</p></li><li><p>Demonstrated success in driving operational transformation, productivity improvement, and business growth.</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Leadership Competencies</strong></p><ul><li><p>Strategic Leadership</p></li><li><p>Business Acumen</p></li><li><p>Change Management</p></li><li><p>Decision Making</p></li><li><p>Financial Management</p></li><li><p>Stakeholder Management</p></li><li><p>People Development</p></li><li><p>Risk Management</p></li><li><p>Coaching & Mentoring</p></li><li><p>Executive Communication</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Manufacturing Operations</p></li><li><p>Lean Manufacturing</p></li><li><p>Six Sigma</p></li><li><p>Total Productive Maintenance (TPM)</p></li><li><p>Total Quality Management (TQM)</p></li><li><p>Production Planning</p></li><li><p>Supply Chain Management</p></li><li><p>Asset Reliability</p></li><li><p>Operational Excellence</p></li><li><p>ERP Systems (Oracle, SAP, Microsoft Dynamics or equivalent)</p></li><li><p>Budget & Cost Management</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Plant Productivity</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Production Target Achievement</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>EBITDA</p></li><li><p>On-Time Delivery (OTD)</p></li><li><p>Customer Satisfaction</p></li><li><p>Equipment Availability</p></li><li><p>Inventory Accuracy</p></li><li><p>Procurement Cost Savings</p></li><li><p>Employee Engagement</p></li><li><p>Safety Performance (LTIFR / TRIR)</p></li><li><p>Capital Project Delivery</p></li><li><p>ERP Adoption</p></li><li><p>Continuous Improvement Savings</p></li></ul><br><p></p></section>
<div><strong>OCC Specialist</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do. </em><strong>DHL Global Forwarding</strong> has an opening for a <strong>OCC Specialist </strong>in <strong>Bahrain. </strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this OCC Specialist position </strong></p> <ul> <li>Execute plans and processes to implement the OFR pricing strategy</li> <li>Respond to pricing enquiries in an efficient and competitive manner</li> <li>Ensure the timely monitoring and accurate updating of local tariffs</li> <li>Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed</li> <li>Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p>Bachelor’s Degree or equivalent experience/qualification</p> </td> </tr> <tr> <td> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 4 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br></em><br><font color="#ffffff">#LI-MEA</font></p><span data-teams="true"><em ></em></span>