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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Perform authentic Moroccan Hammam treatments following Sofitel and spa standards.</li><li>Ensure the highest level of guest comfort, hygiene, and satisfaction.</li><li>Prepare and maintain the Hammam treatment area and equipment.</li><li>Recommend suitable spa treatments and retail products to guests.</li><li>Maintain professional knowledge of spa treatments, products, and wellness practices.</li><li>Adhere to all health, safety, and hygiene standards</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Moroccan Bath/Hammam Therapist in a luxury hotel or spa.</li><li>Strong knowledge of traditional Moroccan bath rituals and techniques.</li><li>Excellent customer service and communication skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>English language proficiency is required; Arabic is an advantage.</li></ul><br>Additional Information<br><br><p><strong>Your Team &amp; Working Enviroment:</strong><strong>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa</strong>&nbsp;is a 5-star luxury resort featuring&nbsp;<strong>262 elegantly appointed rooms and suites, plus 4 water&nbsp;villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort&nbsp;boasts&nbsp;<strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature&nbsp;<em>Yamaz</em>&nbsp;Greek restaurant,&nbsp;<em>Fiamma</em>&nbsp;Italian, and&nbsp;<em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent&nbsp;<strong>Al Nakheel Grand Ballroom</strong>&nbsp;(divisible into 3 sections),&nbsp;<strong>Al Nasreya Hall</strong>,&nbsp;<strong>5 dedicated meeting rooms</strong>, and the exclusive, private&nbsp;<em>Sofi Island</em>&nbsp;for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned&nbsp;<strong>Thalassa Sea &amp; Spa,&nbsp;</strong>reputed as the very first Thalassa spa&nbsp;in the Gulf Cooperation Council (GCC) countries.</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Bar Waiter will be responsible for the day-to-day service, working alongside waiters and bartenders supporting them during service with food pick up, table service, clearing tables, station refills, drink service. responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us. Responsible for maintaining the stations and the bar along with being the communication point between back of house and front of house. Supporting hostess and other team members when required and supply guest feedback and requests to management. Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><p>* Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</p><p>* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><p>* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</p><p>* Address guests' service needs in a professional, positive, and timely manner.</p><p>* Inform customers about order alternatives and encourage the sales of targeted services.</p><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><p>* Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</p><p>* Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>* Comply with operational rules.</p><p>* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><p>* Attend the orientation training.</p><p>* Strive to achieve 100% customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to communicate clearly and efficiently in English</li><li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li><li>Proven track record of surprising and delighting guests.</li><li>To be detail oriented and to work within a team.</li><li>Flexibility to respond to a range of different work situation.</li><li>Works well within a team environment.</li><li>A proven track record and ability to provide high levels of service under pressure.</li><li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Bar Waiter will be responsible for the day-to-day service, working alongside waiters and bartenders supporting them during service with food pick up, table service, clearing tables, station refills, drink service. responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us. Responsible for maintaining the stations and the bar along with being the communication point between back of house and front of house. Supporting hostess and other team members when required and supply guest feedback and requests to management. Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><p>* Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</p><p>* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><p>* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</p><p>* Address guests' service needs in a professional, positive, and timely manner.</p><p>* Inform customers about order alternatives and encourage the sales of targeted services.</p><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><p>* Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</p><p>* Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>* Comply with operational rules.</p><p>* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><p>* Attend the orientation training.</p><p>* Strive to achieve 100% customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to communicate clearly and efficiently in English</li><li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li><li>Proven track record of surprising and delighting guests.</li><li>To be detail oriented and to work within a team.</li><li>Flexibility to respond to a range of different work situation.</li><li>Works well within a team environment.</li><li>A proven track record and ability to provide high levels of service under pressure.</li><li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Road Freight OPS Team Leader</strong></p><br><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br> <strong><br> Job Purpose: <br> </strong>Coordinate network &amp; transport planning/design operations plans and processes to provide fast, reliable, efficient and affordable transportation/ shipment of goods from origin to destination, meet customer and market-specific requirements in line with the business strategy and requirements, corporate guidelines and policies</p><br><br> <p><strong>DHL Global Forwarding</strong> has an opening for an <strong>Road Freight OPS Team Leader </strong>in <strong>Bahrain.</strong>Join us in connecting people and improving lives!</p><br><br> <br><p><strong>In this Road Freight OPS Team Leader position </strong></p><br><br> <ul> <li>Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders</li> <li> Setting day-to-day operational objectives for team</li> <li> Problems faced may be difficult but typically are not complex</li> <li>Coordinate plans and processes for transport operations</li> <li> Coach and guide the team for execution of day-to-day tasks and activities to meet work schedules and targets</li> <li> Execute transport activities including safe operations of machines and equipment, and warehouse and distribution activities such as receive, handle, store, record and dispatch goods</li> <li> Draft route plans and load schedules, maximize consolidation levels in to service area, choose appropriate transportation, modify and communicate plans as per scheduling changes</li> <li> Closely follow up for critical material transportation and special deliveries, and establish emergency plans and coordinate customs processes, if required</li> <li> Define and record resources and movements on the transport planning system</li> <li> Track performance of the subcontractors against set standards</li> <li> Manage the carrier network for specific traffic region and achieve consistency of carrier service with defined standards and compliance with pallet and claim policies</li> <li> Track delivery exceptions from the carriers and report back to principal and/ or customer service team</li> <li> Examine and resolve customer service issues and exceptions, and prepare, process and distribute required customer reports accurately and on time</li> <li> Participate in development and completion of transportation and traffic project activities such as transportation service analysis and consolidation studies</li> <li> Achieve adherence to operating, environmental and safety procedures and standards through training and communication</li> <li> Report financial, operational and customer information to improve overall network performance and cost management</li> <li> Highlight issues and opportunities, and execute better transport operations methods and techniques focusing on increasing effectiveness and efficiency, and controlling costs</li> </ul> <br><p><strong>Stakeholders</strong></p><br><br> <ul> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li> Regular contact with other specialist departments</li> <li> Cooperate with 3rd parties e.g. external service providers</li> </ul> <br><p><strong>Now, here is what we need from you! </strong></p><br><br> <ul> <li><strong>Education Level:</strong> Bachelors Degree|</li> <li><strong>Experience:</strong> More than 2 years</li> </ul> <br><p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <br><p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br> </div>

<div><br></div><p><strong><font size="6">Road Freight OPS Team Leader</font></strong></p><p><strong><font size="6"><br></font></strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br> <strong><br> Job Purpose: <br> </strong>Coordinate network & transport planning/design operations plans and processes to provide fast, reliable, efficient and affordable transportation/ shipment of goods from origin to destination, meet customer and market-specific requirements in line with the business strategy and requirements, corporate guidelines and policies</p> <p><strong>DHL Global Forwarding</strong> has an opening for an <strong>Road Freight OPS Team Leader </strong>in <strong>Bahrain.</strong>Join us in connecting people and improving lives!</p> <br><p><strong>In this Road Freight OPS Team Leader position </strong></p> <ul> <li>Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders</li> <li> Setting day-to-day operational objectives for team</li> <li> Problems faced may be difficult but typically are not complex</li> <li>Coordinate plans and processes for transport operations</li> <li> Coach and guide the team for execution of day-to-day tasks and activities to meet work schedules and targets</li> <li> Execute transport activities including safe operations of machines and equipment, and warehouse and distribution activities such as receive, handle, store, record and dispatch goods</li> <li> Draft route plans and load schedules, maximize consolidation levels in to service area, choose appropriate transportation, modify and communicate plans as per scheduling changes</li> <li> Closely follow up for critical material transportation and special deliveries, and establish emergency plans and coordinate customs processes, if required</li> <li> Define and record resources and movements on the transport planning system</li> <li> Track performance of the subcontractors against set standards</li> <li> Manage the carrier network for specific traffic region and achieve consistency of carrier service with defined standards and compliance with pallet and claim policies</li> <li> Track delivery exceptions from the carriers and report back to principal and/ or customer service team</li> <li> Examine and resolve customer service issues and exceptions, and prepare, process and distribute required customer reports accurately and on time</li> <li> Participate in development and completion of transportation and traffic project activities such as transportation service analysis and consolidation studies</li> <li> Achieve adherence to operating, environmental and safety procedures and standards through training and communication</li> <li> Report financial, operational and customer information to improve overall network performance and cost management</li> <li> Highlight issues and opportunities, and execute better transport operations methods and techniques focusing on increasing effectiveness and efficiency, and controlling costs</li> </ul> <br><p><strong>Stakeholders</strong></p> <ul> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li> Regular contact with other specialist departments</li> <li> Cooperate with 3rd parties e.g. external service providers</li> </ul> <br><p><strong>Now, here is what we need from you! </strong></p> <ul> <li><strong>Education Level:</strong> Bachelors Degree|</li> <li><strong>Experience:</strong> More than 2 years</li> </ul> <br><p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <br><p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>            

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers grow faster than others. &nbsp; &nbsp;</strong><br><strong>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</strong></p><br><br><br><p>The role of Servicing and CIB services officer Support the Bank’s operational objectives by delivering consistently high-quality branch cash counter (teller) and account servicing activities. Ensure all transactions are processed accurately and within agreed SLAs, with robust controls and excellent customer service, while protecting HSBC’s interests through strict adherence to internal procedures and all applicable local regulatory requirements. Coordinate effectively with internal stakeholders, including GSC support, to resolve requests efficiently and compliantly.</p><br><br><br><p><strong>Duties &amp; Responsibilities:</strong><br>• &nbsp; &nbsp;Process cash deposits, withdrawals, and cheque transactions accurately, meeting cut-off times and agreed productivity/quality standards.<br>• &nbsp; &nbsp;Make BHD cash payments against valid instruments/vouchers, completing signature verification and customer identification checks.<br>• &nbsp; &nbsp;Scan and process over-the-counter cheque deposits in BCTS, including preparing items for scanning and validating technical details.<br>• &nbsp; &nbsp;Submit vouchers and cheques to supervisors for periodic review and route items for onward scanning with the required approvals.<br>• &nbsp; &nbsp;Escalate any cash surplus/shortage immediately and always follow cash handling policies and internal control requirements.<br>• &nbsp; &nbsp;Support account servicing activities such as account amendments, customer information updates, change of address requests, stop cheques, and other maintenance tasks.<br>• &nbsp; &nbsp;Process CBB letters, abusers list instructions, and other servicing requests in line with procedures and SLA commitments.<br>• &nbsp; &nbsp;Action court letters/orders, including account blocking/unblocking, and respond to courts/third parties in line with agreed processes and timelines.<br>• &nbsp; &nbsp;Liaise with business and processing teams to complete customer requests and resolve queries efficiently.<br>• &nbsp; &nbsp;Recognize common fraud patterns, errors, and irregular activity, taking appropriate action and escalating where required.<br>• &nbsp; &nbsp;Provide a high standard of personalized counter service—greet, assist, and serve customers promptly, professionally, and efficiently.<br>• &nbsp; &nbsp;Investigate and resolve customer queries and complaints promptly, ensuring clear follow-up and closure.<br>• &nbsp; &nbsp;Support internal stakeholders (including service centers such as GSC) by responding to requests and resolving issues within agreed timelines.<br>• &nbsp; &nbsp;Maintain HSBC internal control standards and support timely closure of audit actions, regulatory issues, and control improvements.<br>• &nbsp; &nbsp;Work in line with applicable manuals, procedures, and frameworks (e.g., DIM and Cash/OPS procedural manuals).<br>• &nbsp; &nbsp;Rephrased key challenges / expectations<br>• &nbsp; &nbsp;Manage fluctuating workloads and peak periods while consistently meeting cut-off times and SLAs.<br>• &nbsp; &nbsp;Maintain high accuracy in a fast-paced environment to minimize operational and financial risk.<br>• &nbsp; &nbsp;Interpret critical documentation (e.g., court orders and CBB letters) correctly and apply the appropriate risk and control actions.<br>• &nbsp; &nbsp;Stay calm, professional, and customer-focused during high-pressure periods and complex cases.<br>• &nbsp; &nbsp;Balance multiple workstreams (cash counter service alongside servicing and court order volumes) without compromising controls or customer experience.<br>&nbsp;</p><br><br><p><br><strong>Experience &amp; Qualifications:</strong><br>• &nbsp; &nbsp;Bachelor’s degree from relevant field is mandatory.<br>• &nbsp; &nbsp;Sound cash-handling knowledge and exposure, with a good grasp of basic accounting concepts and principles.<br>• &nbsp; &nbsp;Strong operational processing capability, with excellent attention to detail and a consistently high level of accuracy.<br>• &nbsp; &nbsp;Effective communication skills, both written and verbal, in English and Arabic.<br>• &nbsp; &nbsp;Strong interpersonal and customer service skills, with the ability to stay calm and professional under pressure.<br>• &nbsp; &nbsp;Proficient in MS Office (particularly Word and Excel) and confident working across multiple banking systems.</p><br><br><br><p>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Bahrain </div> </div>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent ? signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Technical support & troubleshooting</strong><br> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <strong>Ticket management & escalation</strong><br> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <strong>Basic system administration</strong><br> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <strong>Knowledge base & documentation</strong><br> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <strong>Monitoring & issue detection</strong><br> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <strong>Cross-functional collaboration</strong><br> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <strong>Experience</strong><br> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <strong>Technical skills</strong><br> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <strong>Communication skills</strong><br> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p> <ul> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Should have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li> <li>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with the investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Should be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve process and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experience.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Supports butlers in creating personal connections with guests through emotional luxury.<br>\nResponsible to have full knowledge of in suite and maxi bar set-ups.<br>\nSupports butler in regular service offerings including unpacking, packing, light laundry handling, shoe-shine service if needed.<br>\nFully understands the difference of room categories and guest levels \/ VIPs.<br>\nPromptly answers calls, instant messages from the butler they work with as well as in their department.<br>\nEngages, customizes and organises in suite maxi bar set-ups for the occupied suites with the instructions of the butler.<br>\nMake sure to report used items in suites maxi bars and are charged to the guest\u2019s accounts.<br>\nMake sure butler trolleys and dedicated pantries are well-stocked and ready for the next shift.<br>\nCleans and maintains all butler working areas including guest suites, pantries, stores, equipment, perishables, stationery, etc. with the instruction and support of the butler they work with.<br>\nFollows up necessary hygiene procedures on daily basis.<br>\nCompletes the missing products from purchasing department and stocks them neatly in the designated pantries \/ storages.<br>\nWorks closely with in room dining and engages \/ customizes replenishment of amenities for the occupied suites with the instructions of the butler.<br>\nResponsible for removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and maxi bars for occupied suites with the instructions of the butler.<br>\nEnsures all communication is carried clearly amongst the team.<br>\nIntuitively anticipates through observation and interactions guests\u2019 needs and wants. Shares guest preferences with butlers to be recorded on guest\u2019s profile.<br>\nEnsures service standards and individual performance are aligned with Accor Hotels values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.<br>\nCooperates closely with butlers and butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel.<br>\nAddresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.<br>\nPerforms any duties and special projects as requested by management whether in your own department or any other department in the hotel.<br>\nFollows hotel evacuation policy in case of an emergency.<\/p>\n<h4>Qualifications<\/h4>\n<p>Possesses strong interpersonal skills and ability to communicate in a second language.<br>\nAscertains and addresses guest\/colleague needs.<br>\nFocuses on service with an eye for detail and an approachable attitude.<br>\nWorks well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.<br>\nPrioritizes and organizes work assignments and delegates work effectively.<br>\nSelf-motivates and shows good initiative in a dynamic environment.<br>\nEnsures security and confidentiality of guest and hotel information.<br>\nEmbraces and responds to change effectively.<br>\nUnderstands international luxury travelers and their needs.<br>\nAn understanding of cultural nuances in dealing with local and Middle Eastern guests.<br>\nAnticipates the needs and the assistance a butler might need upon a guest\u2019s stay, from their arrival to departure.<br>\nStrives an effort to capture the fineness of the everyday work.<br>\nShows enthusiasm for self-development.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain<br>\nEmployee benefit card offering discounted rates in Accor worldwide<br>\nLearning programs through our Academies<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Manama</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & Assurance | Associate</h4> <p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li> <li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li> <li>Delivery of high-quality audits via a number of enablers like global audit imperatives, methodology, content, guidance, learning, and other tools.</li> <li>Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements, and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in accounting, auditing, or related field.</li> <li>Relevant work experience (e.g., internships, summer positions, school jobs).</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p>The Four Seasons Bahrain is looking for a Housekeeping - Guest Room Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. You have the opportunity to shape our guest experience by providing exceptional knowledge of the Hotel and exemplifying the Golden Rule in each interaction.</p><br><br><br><p><b>ESSENTIAL FUNCTIONS:</b></p><br><br><ul><li><p>Cleans and self-inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet</p><br><br></li><li><p>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products</p><br><br></li><li><p>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented</p><br><br></li><li><p>Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response</p><br><br></li><li><p>To keep Maids Pantries tidy and correctly stocked, and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Has 1 -2 years of relevant experience in 5 star hotels/resorts</p><br><br></li><li><p>Proficiency in English Language</p><br><br></li><li><p>Flexibility to work shifts</p><br><br></li></ul><br><p><b>Join Our Team</b></p><br><br><p>Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world’s leading luxury Hospitality Company. Join us and become part of a culturally diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.</p><br><br><br><p>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p><strong>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa</strong> is looking for a professional and guest-focused <strong>Receptionist</strong> to join our Front Office team.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li><strong>Knowledge and hands-on experience with Opera Cloud is mandatory.</strong></li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><br>Additional Information<br><br><p><strong>Your Team &amp; Working Enviroment:</strong><strong>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa</strong>&nbsp;is a 5-star luxury resort featuring&nbsp;<strong>262 elegantly appointed rooms and suites, plus 4 water&nbsp;villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort&nbsp;boasts&nbsp;<strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature&nbsp;<em>Yamaz</em>&nbsp;Greek restaurant,&nbsp;<em>Fiamma</em>&nbsp;Italian, and&nbsp;<em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent&nbsp;<strong>Al Nakheel Grand Ballroom</strong>&nbsp;(divisible into 3 sections),&nbsp;<strong>Al Nasreya Hall</strong>,&nbsp;<strong>5 dedicated meeting rooms</strong>, and the exclusive, private&nbsp;<em>Sofi Island</em>&nbsp;for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned&nbsp;<strong>Thalassa Sea &amp; Spa,&nbsp;</strong>reputed as the very first Thalassa spa&nbsp;in the Gulf Cooperation Council (GCC) countries.</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p>The Four Seasons Bahrain is looking for a Housekeeping - Guest Room Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. You have the opportunity to shape our guest experience by providing exceptional knowledge of the Hotel and exemplifying the Golden Rule in each interaction.</p><br><br><br><p><b>ESSENTIAL FUNCTIONS:</b></p><br><br><ul><li><p>Cleans and self-inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet</p><br><br></li><li><p>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products</p><br><br></li><li><p>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented</p><br><br></li><li><p>Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response</p><br><br></li><li><p>To keep Maids Pantries tidy and correctly stocked, and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Has 1 -2 years of relevant experience in 5 star hotels/resorts</p><br><br></li><li><p>Proficiency in English Language</p><br><br></li><li><p>Flexibility to work shifts</p><br><br></li></ul><br><p><b>Join Our Team</b></p><br><br><p>Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world’s leading luxury Hospitality Company. Join us and become part of a culturally diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.</p><br><br><br><p>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Mövenpick Hotel Bahrain is seeking an experienced and motivated&nbsp;<strong>Housekeeping Senior Supervisor</strong>&nbsp;to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p><br><ul><li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li><li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li><li>Coordinate room assignments, duty rosters, and staff scheduling.</li><li>Train, coach, and evaluate room attendants and housekeeping staff.</li><li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li><li>Respond promptly to guest requests and follow up to ensure satisfaction.</li><li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li><li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul> </div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong></p> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Experienced Associate / Senior | Audit & Assurance | Controls Assurance</h4> <p>In your role as a Controls Assurance – Experienced Associate / Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You’ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li> <li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li> <li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li> <li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus</li> <li>Understands the structure of the group audit and for whom the referral instructions are intended</li> <li>Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li> <li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li> <li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li> <li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li> <li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li> <li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li> <li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism</li> <li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li> <li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving</li> <li>Exercises professional scepticism when using AI-generated outputs—validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers</li> <li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable)</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in Accounting, ACCA and CPA qualified</li> <li>Experience in implementing IFRS 9, 10, 15 and 16</li> <li>3-6 years of experience, preferably with Big Audit Firms</li> <li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues</li> <li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines</li> <li>International accounting qualification is desired: ACCA, CPA or SOCPA</li> <li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English)</li> </ul></p><p></p>

<p>Capital School is looking to appoint a Primary Teacher (KS1 &amp; KS2) to start in August 2026. The Capital School Bahrain is based on a classic British School set-up that offers a classroom structure with key stages of development. We teach the British National Curriculum including Early Years' Foundation Stage, whilst adhering to the requirements of the Bahrain Ministry of Education for Arabic, Islamic, and Social Studies. We create a positive &amp; nurturing atmosphere to provide an excellent educational experience for our pupils. Our teaching and learning approaches reflect only the very best of British educational practice and are contained within a modern learning environment which is both stimulating and purposeful. We aim to reinforce family values and customs at all times which in turn creates an atmosphere of warmth and care, because we believe that a happy child is one who learns more effectively. Our notion of team spirit and co-operation is reinforced through our school house system of Buckingham, Windsor, Kensington, and Westminster. We moved to the new site in summer 2022, which organized the school into nursery, primary, and senior schools in separate buildings to accommodate all our pupils in the most effective learning environments. For the right applicant, there will be opportunities to rapidly progress into middle and senior leadership roles. We are a BSO (British School Overseas) and BSME school, meaning that we take newly qualified and early career teachers from the UK to support them through their teaching career.&nbsp;</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>As a Primary Teacher (KS1 &amp; KS2), you will be responsible for providing a comprehensive, engaging, and supportive learning experience for all students. Your key responsibilities include:</li><li>Planning and delivering engaging, differentiated lessons in line with the primary curriculum, ensuring they are stimulating and accessible for all children in your class.</li><li>Developing and fostering positive relationships with children, encouraging their curiosity, creativity, and confidence in learning.</li><li>Assessing student progress through ongoing observations, work samples, and formal assessments, using this data to inform future planning and target support where needed.</li><li>Maintaining a classroom that is well-organized, welcoming, and conducive to learning, where all students feel safe and valued.</li><li>Supporting the social, emotional, and behavioral development of students, promoting positive behavior and resolving any issues that arise effectively and sensitively.</li><li>Collaborating with the Head of Primary and other staff to ensure continuity and consistency in teaching approaches across both KS1 and KS2.</li><li>Contributing to the development and ongoing review of the curriculum, ensuring it remains engaging, challenging, and meets the diverse needs of all learners.</li><li>Actively engaging with parents and guardians to keep them informed about their child's progress, well-being, and school activities.</li><li>Providing constructive and meaningful feedback to students on their work, helping them to reflect on their learning and achieve their best.</li><li>Supporting extracurricular activities, school trips, and events that contribute to the holistic development of students.</li><li>Participating in regular professional development to enhance teaching practices and stay informed on the latest educational strategies.</li><li>Contributing to the overall positive atmosphere of the school by participating in school meetings, staff development, and school-wide initiatives.</li><li>Adhering to the school's safeguarding policies and procedures, ensuring a safe, secure environment for all children.</li><li>Taking part in the administration of assessments and the monitoring of student progress in line with school policies and procedures.</li><li>Supporting the school s vision and values, contributing to the wider community of the school, and collaborating with other members of staff as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a reflective practitioner who:</p><ul><li>Qualified teacher with experience in teaching Primary Education, ideally across both KS1 and KS2, with a solid understanding of primary curriculum requirements.</li><li>A degree in Primary Education or a related field.</li><li>A recognized teaching qualification (e.g., PGCE, QTS).</li><li>Previous experience teaching within Key Stages 1 and 2, with a good understanding of the primary curriculum (preferred).</li><li>Strong understanding of child development, and the ability to cater to diverse learning needs.</li><li>Excellent classroom management skills with a proactive approach to positive behavior management.</li><li>Passionate about education and committed to inspiring young minds.</li><li>Excellent communication skills and the ability to work collaboratively with colleagues, parents, and the wider community.</li><li>A commitment to safeguarding and promoting the welfare of children.</li></ul><p>In return, we offer an attractive expatriate remuneration package, including a competitive salary, housing allowance, health insurance, and an annual flight allowance. Suitable applicants will be interviewed upon receipt of application, so early applications are encouraged.</p><p><strong>How to Apply:</strong></p><p>Please submit the following documents:</p><ul><li>Updated CV</li><li>Copies of qualification certificates</li></ul>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The role & key responsibilities</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing and providing fund administration services to real estate funds. The individual will maintain client relationships; take responsibility for coordination of NAV calculation, regulatory reporting, audit preparation, new business take-on and due diligence requirements of the company. The individual will also manage the coordination of regulatory reporting, audit preparation, review and timely delivery of reports. This is an exciting role for someone who is determined to get involved in all aspects of fund administration.</p> <p><strong>Role responsibilities:</strong></p> <ul> <li>Ensuring NAV calculations are reviewed and delivered by the agreed delivery timeframes along with any other client specific reporting requirements</li> <li>Operational onboarding of new and take on funds</li> <li>Attendance of meetings where NAV calculations, financial statements and other deliverables are discussed</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Ongoing implementation and refinement of SSAE 18 and ISAE 3402 controls</li> <li>Ensuring client enquiries are answered in accordance with Apex's service standards on an ongoing basis</li> <li>Ensuring compliance with regulatory requirements and other requirements of the funds' specifications</li> <li>Review and authorisation of payments via bank portals</li> <li>Review of financial statements and related regulatory reports</li> <li>Ability to deal with auditors (external and internal), manage and respond to audit queries</li> <li>Monitoring of administration fee payments and chasing of debtors</li> <li>Ensuring best practices are adopted and improving processes to gain efficiencies</li> <li>Managing and training staff whilst providing feedback on their performance</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Act as the senior point of contact with clients both internal and external</li> <li>Manage the expectations of clients, seeking and acting on client feedback</li> <li>Add value to client account planning</li> <li>Promote new ideas and services by applying knowledge of the industry/sector to create client value</li> <li>Continually identify improvements and implement efficient ways of working</li> <li>Create opportunities for cross team collaboration</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required</h4> <ul> <li>Holds a professional accounting qualification with a strong academic background</li> <li>At least 10+ years' relevant experience in real estate fund administration role</li> <li>Knowledge of accounting standards i.e. IFRS/UK/LUX/US GAAP</li> <li>Ability to work to and meet agreed deadlines</li> <li>Excellent interpersonal and written communications skills</li> <li>Ability to multi-task and work in a pressurised environment</li> <li>Capacity to problem-solve and ability to deal with complex issues</li> <li>Ability to work independently with minimum supervision/guidance</li> <li>Must be a self-starter and willing to take initiative</li> <li>Strong PC skills including Word, Excel and Macros in Excel</li> <li>Experience in managing people will be considered an asset</li> <li>Knowledge of eFront will be considered an advantage</li> <li>Able to present financial and business data to clients adding own analysis and expertise</li> </ul> <h4>What you will get in return</h4> <ul> <li>A genuinely unique opportunity to be part of an expanding large global business</li> <li>Working with a strong and dynamic team</li> <li>Training and development opportunities</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve processes and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role type</h4> <p>Fixed term basis (1 year)</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Be confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve process and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>