مطلوب مهندسين بترول

من ٠ إلى ٠ سنة بيت.كوم

Production Support Analyst - Payments

On-site - البحرين ٦ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Production Support Analyst - Payments Position Overview: We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment. Key Responsibilities: <ul><li>Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.</li><li>Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.</li><li>Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.</li><li>Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.</li><li>Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.</li><li>Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.~ </li></ul>Required Qualifications: <ul><li>Technical Proficiency:<ul><li>Strong hands-on experience with SQL and tools like SQL Developer.</li><li>Proficiency with MongoDB and tools such as Compass.</li><li>Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.</li><li>Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.</li></ul></li><li>Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.</li><li>Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.</li><li>Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment. </li></ul>Desired Qualifications: <ul><li>Domain Knowledge: Experience in the payments domain is highly desirable.</li><li>End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.</li></ul>Monitoring Skills: ITRS , Grafana, Kibana Technical Skills:  <ul><li>Database: PL/SQL, Oracle/MSSQL/Mongo DB, Query Tuning</li><li>OS / platform: Python, Mongo DB, Linux, Cloud understanding </li></ul>Domain: Payment lifecycle understanding, SWIFT/ISO 20022, PCI DSS, Settlement Good to have: <ul><li>Good Communication skills</li><li>Stakeholder management </li><li>Incident Management</li><li>Team player</li></ul>------------------------------------------------------ Job Family Group: Technology------------------------------------------------------ Job Family:Applications Support------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

من ٠ إلى ٠ سنة بيت.كوم

Production Support Analyst - Payments

On-site - البحرين ٥ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Production Support Analyst - Payments   Position Overview: We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.   Key Responsibilities: <ul><li>Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.</li><li>Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.</li><li>Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.</li><li>Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.</li><li>Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.</li><li>Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.~  </li></ul>Required Qualifications: <ul><li>Technical Proficiency:<ul><li>Strong hands-on experience with SQL and tools like SQL Developer.</li><li>Proficiency with MongoDB and tools such as Compass.</li><li>Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.</li><li>Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.</li></ul></li><li>Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.</li><li>Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.</li><li>Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.  </li></ul>Desired Qualifications: <ul><li>Domain Knowledge: Experience in the payments domain is highly desirable.</li><li>End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.</li></ul> Monitoring Skills: ITRS , Grafana, Kibana   Technical Skills:  <ul><li>Database: PL/SQL, Oracle/MSSQL/Mongo DB, Query Tuning</li><li>OS / platform: Python, Mongo DB, Linux, Cloud understanding  </li></ul>Domain: Payment lifecycle understanding, SWIFT/ISO 20022, PCI DSS, Settlement   Good to have: <ul><li>Good Communication skills</li><li>Stakeholder management </li><li>Incident Management</li><li>Team player</li></ul> ------------------------------------------------------ Job Family Group: Technology------------------------------------------------------ Job Family:Applications Support------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Consultant

On-site - البحرين - المنامة ٦ يوليو ٢٠٢٦

الطب والرعاية الصحية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position.What We Need From You<ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</li></ul>Education and Experience<ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</li></ul>Skills and Knowledge<ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</li></ul></div></section><section>Desired Candidate Profile<ul><li> </li></ul></section>

من ٠ إلى ٠ سنة بيت.كوم

Consultant

On-site - البحرين ٦ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position. What We Need From You <ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends. </li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio. </li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost. </li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan. </li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics. </li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities. </li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms. </li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential. </li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms. </li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels. </li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support. </li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines. </li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns. </li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations. </li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability. </li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners. </li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence. </li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements. </li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management. </li></ul> Education and Experience <ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage. </li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy. </li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services. </li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery. </li></ul> Skills and Knowledge <ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models. </li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development. </li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting. </li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices. </li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes. </li></ul> Equal Employment Opportunity Statement We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Director of Marketing

On-site - البحرين - المنامة ٢ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</div></section><section>Desired Candidate ProfileHigh school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</section>

بيت.كوم

Senior Proposals Coordinator

On-site - البحرين الأمس

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview C-QUEST: The Middle East’s No. 1 Cost Consultant of the Year. For over 24 years, C-QUEST has been a driving force in shaping iconic skylines and sustainable communities across the Middle East. As an award-winning project development and cost consultancy firm, we specialize in delivering tailored, innovative, and sustainable solutions that optimize cost efficiency and commercial excellence across construction and infrastructure projects. With a team of 100+ industry experts, we provide end-to-end project support, ensuring seamless execution from inception to completion. Backed by KEO’s legacy of expertise and integrated services, C-QUEST maintains an independent, client-first approach, ensuring projects are delivered on budget and aligned with sustainability goals.  Responsibilities Our newest opportunity is for a talented Senior Bid Coordinator to develop proposals and presentations, provide valuable input to the bid process, and provide clients with clearly differentiated proposals that demonstrate C-Quest's capability, expertise and value proposition. The post holder will work closely with Bid Leads and other stakeholders to drive the successful delivery of submissions and presentations. We envisage success in this role to include: <ul><li>Review RFPs, confirm the bidding team and work with the Bid Lead on the response.</li><li>Develop the bid plan, including contributing to win themes with the Bid Lead.</li><li>Coordinate tender queries and clarifications from clients and distribute them to the bid team.</li><li>Review bid documents and pull together content from previous relevant bids, best practice responses from the bid portal and other systems.</li><li>Develop, tailor and enhance team CVs in the C-Quest format, presenting their experience and expertise in a compelling and client-focused manner.</li><li>Develop compelling proposal content, executive summaries, capability statements and case studies to strengthen bid submissions and strategic pursuits.</li><li>Prepare presentations for post-tender interviews and pitches for strategic pursuits.</li><li>Arrange Director review and approval of proposals prior to submission.</li><li>Proofread colleagues' bid response documents for accuracy (spelling, grammar) and relevance.</li><li>Produce immaculate, bid ready proposals, presentations and documents with exceptional attention to detail and a commitment to the highest quality standards.</li><li>Ensure on-time delivery of hard copy proposals.</li><li>Liaise with the team and clients for tender interview logistics.</li><li>Upload Tender Forms, Contracts and/or NDAs onto the contracts database for review and follow up where required.</li><li>Work with the Bid Team as a community of practice to ensure a consistent quality of bids.</li><li>Work in conjunction with the wider Bid Team to ensure the central bid library is kept up to date, bids are filed correctly, and best practice answers and unique questions are added/harvested to the bid portal.</li><li>Update marketing collateral, including Capability Statements, Case Studies and other business development materials.</li><li>Search procurement portals regularly for new leads and opportunities.</li><li>Assist in registering and updating procurement portal subscriptions.</li></ul> Qualifications To be successful in this dynamic opportunity, we envisage that you will bring 3-5 years' experience in bid coordination, proposal management or business development within professional services, engineering, construction or consultancy environment. <ul><li>Expertise in MS Office Suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred).</li><li>APMP Foundation level certification is advantageous.</li><li>Proactive, clear and professional communication with internal and external stakeholders at all levels.</li><li>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders, including challenging/questioning thinking or strategy when necessary to add value to the process.</li><li>Experience in taking responsibility for managing their work and working with minimal supervision to achieve the outcomes required for the team.</li><li>Critical thinking skills to consistently develop, manage and deliver high-quality bids and content on time.</li><li>Strong writing ability in English including:</li><li>Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology.</li><li>Writing original non-technical content for Executive Summaries and other sections where needed.</li><li>Proofreading skills with a keen eye for accuracy and detail.</li><li>Strong time management, able to work on multiple submissions simultaneously.</li><li>Strong stakeholder management skills, with the confidence to challenge stakeholders constructively and influence outcomes.</li></ul>C-Quest International is a KEO Allied Practice. KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognised by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey. KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.   We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially. </div>

دوام كامل 4 years جولف تالنت

Food and Beverage Manager

On-site - البحرين - Bahrain ٢٩ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h4>Company description</h4> Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness. <h4>Job description</h4> Food & Beverage Manager The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations. <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li> <li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li> <li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li> <li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li> <li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li> <li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li> <li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li> <li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li> <li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li> <li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li> <li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li> <li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li> <li>Minimum 2 years of GCC experience is required.</li> <li>Minimum 2 years of experience in a 5-star hotel property is required.</li> <li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li> <li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li> <li>WSET Level 1, 2, or 3 certification is considered an added value.</li> <li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li> <li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li> <li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Highly presentable, professional, and guest-focused.</li> <li>Outgoing and energetic personality with strong relationship-building abilities.</li> <li>Strong organizational, analytical, problem-solving, and decision-making skills.</li> <li>Fluency in English; additional languages will be an advantage.</li> </ul> <h4>Additional information</h4> Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. <h4>About mantis collection</h4> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

دوام كامل 5 years جولف تالنت

Government Relations Officer

On-site - البحرين - Bahrain ٢٩ يوليو ٢٠٢٦

الإدارة

<h4>Company description</h4> Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness. <h4>Job description</h4> As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures. <h4>What is in it for you:</h4> <li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li> <li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li> <li>Cultivate your talents and watch your career flourish, locally and globally.</li> <li>Drive change through impactful corporate social responsibility activities.</li> <li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li> <li>Join us on a direct path to success as we skyrocket to new heights!</li> <h4>Key responsibilities</h4> <li>Government liaison: serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li> <li>Regulatory compliance: ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li> <li>License & permit management: manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li> <li>Visa & immigration processing: handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li> <li>Labor relations: coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li> <li>Documentation & records: maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li> <li>Government portal administration: utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li> <li>Monitoring regulatory changes: track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li> <li>Issue resolution: address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li> <li>Reporting: prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li> <li>Stakeholder coordination: collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li> <li>Audit & compliance support: provide documentation and support during government inspections, audits, and compliance reviews.</li> <h4>Qualifications</h4> Education Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field. Experience <li>Minimum of 3–5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li> <li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li> <li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li> Skills <li>Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li> <li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li> <li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li> <li>Proficiency in spoken and written Arabic and English.</li> <li>Strong working knowledge of Bahrain government portals and e-services.</li> <li>Ability to work independently while maintaining confidentiality and professionalism.</li> <h4>Additional information</h4> Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. <h4>About Mantis Collection</h4> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Do what you love, care for the world, dare to challenge the status quo!

دوام كامل من ٠ إلى ٠ سنة وظائف دي اتش ال

Outstation Engineer

On-site - البحرين - Al Muharraq الخميس

<div >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! ROLE PURPOSE: To carry out maintenance, repair, modifications and alterations to customer or company owned, leased or operated aircraft. YOUR TASKS:<ul><li>Maintaining highest possible technical dispatch reliability whilst assessing multiple factors surrounding aircraft serviceability.</li><li>Fly onboard the company aircraft and provide Technical Support at outstations. Where the Aircraft has departed and a defect occurs during the flight, the Flying Spanner Engineer will observe and record as much detail as possible.</li><li>Ensure that aircraft maintenance is performed to the highest standards and at all times in compliance with applicable and approved data.</li><li>The Flying Spanner Engineer is the point of contact for each flight and will ensure, upon arrival, that the receiving engineer is briefed on any technical issues during the flight from both the Captain & Flying Spanner Engineer. All defects will be recorded by the Captain on the eTL, and events, incidents, and pertinent information should be recorded via the company reporting system and communicated to the duty Line Manager and/or MOC Manager.</li><li>The Flying Spanner Engineer will carry out a detailed walk-around inspection of the aircraft down route.</li><li>In the event of a technical defect down route, the engineer will contact BAH MOC and inform them of the defect. Where possible, the Flying Spanner Engineer will make all attempts to return the aircraft back to base utilizing the Approved Company MEL document.</li><li>In the event of an AOG down route the Flying Spanner Engineer will serve as the point of contact for the BAH MOC and make contact with local service providers on the ground through local DHL personnel for Ground Support Equipment and Hangar Space if warranted. In the event that the crew leave the airport during an AOG, the engineer will remain onsite at the aircraft to assess and plan rectification of the defect.</li><li>The Flying Spanner Engineer, in the event of a Maintenance event down route will ensure that all local Airport Procedures are complied with, such as Airport CRS procedures, Engine Running Curfews & Towing of Aircraft.</li><li>Assist in “On-the-job” training of mechanics and trainees in the performance of their duties.</li><li>Responsible for the upkeep and update of Company issued IT such as IPADs & onboard carried mobile phones. </li><li>Responsible for the written and verbal communication of information from his shift to the succeeding shift to ensure a satisfactory level of continuity and safety with regard to work in progress (or pending) with respect to aircraft, equipment, personnel and safety. </li><li>Be responsible for requisitioning of parts from stores, assuring serviceability of parts, completion of appropriate tags, return of parts to stores and assuring that required forms and documents are properly completed.</li><li>Maintain and Manage the ETL as end users including the procedure to print in the event of ETL failure. </li><li>Ensure that all maintenance related documentation is properly actioned and completed.</li><li>Keep up to date on all applicable regulations, Service Bulletins, Airworthiness Directives and manufacturer’s service letters and other pertinent publications.</li><li>Responsible for the completion of mandatory trainings on a quarterly basis such as Continuation Training, SFAR 88 Fuel Tank safety & Human Factors. </li><li>Shall ensure that safety precautions and safe practices are adhered to and practiced by those personnel under his direction. Reporting any unsafe conditions or equipment to the Production Manager. </li><li>The reporting of safety risks during flights at outstations through the Trip Reporting & company reporting systems. </li><li>In the event of a SAFA Inspection down route, the Flying Spanner engineer is responsible for informing the MOC & the Quality department immediately. SAFA, Operational delays, and Safety events should be recorded on a company reporting system.</li><li>Ensure that company owned and/or operated maintenance and ground support equipment is operated and maintained in safe and operable condition. All GSE defects to be documented and reported to the GSE mechanic.</li><li>Responsible to keep up to date with roster change notifications from the AIMs system even on days off.</li><li>Ensure that all line maintenance areas are kept in a neat and orderly manner at all times.</li><li>Will be required to act on behalf of Line Supervisor or Line Manager as required.</li><li>Inputting of all relevant aircraft Tech Log and Work Order information including component changes into the computer maintenance program</li><li>Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft type courses, maintenance manuals and references, and experience gained from “hands on” practical OJT. </li><li>Fueling figures are published on NMIV and the Certifying Engineers are responsible for reviewing NMIV and take initial figures to reduce fueling errors. </li><li>Must be able to make timely and appropriate decisions based on problem solving ability and experience. Remains objective and co-ordinates with relevant departments, even when under pressure, to make a calculated decision with considerations given to safe ‘on time performance’ of the company fleet.</li><li>Completion and submission of SM006 Maintenance Feedback Forms for non-safety related observations on flights and ramp. </li><li>The charging of 02 bottles IAW Procedure 2.1.64. and shop workorder completion. </li><li>Must be able to priorities work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon</li><li>Must be able to priorities work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon.</li></ul><div> </div> YOUR PROFILE: <ul><li>Must have a minimum of 5 years’ aircraft maintenance experience, excluding apprenticeship or basic training.</li><li>Must be a licensed, certifying and company approved engineer on the principal types operated.</li><li>Must be able to communicate assertively, effectively and diplomatically with flight crew, flight dispatchers, ground handling personnel and senior management, as required.</li><li>Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft type courses, maintenance manuals and references, and experience gained from “hands on” practical OJT. </li><li>Have Completed a minimum of 18 months in the current role.</li></ul><div> </div>OUR OFFER:<ul><li>Strong career support in an international environment.</li><li>Great culture and colleagues.</li><li>Multifarious benefit programm.</li></ul> Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!</div>

7 - 12 Years Naukri Gulf

Deputy Treaty Underwriter

On-site - البحرين - المنامة ١٤ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

Our client is seeking a (Deputy) Treaty Underwriter to join its dynamic P&C Treaty team. The successful candidate will play a key role in managing and expanding their treaty portfolio across the Middle East. This is a permanent position to be filled immediately. You can look forward to -Develop and manage P&C Treaty business in assigned Middle East countries. -Build and maintain strong relationships with cedants and brokers in your markets. -Analyse treaty submissions using both quantitative and qualitative methods. -Negotiate treaty structures and wordings and respond to business partner inquiries. -Review, monitor, and manage the assigned portfolio with a focus on technical profitability. -Contribute to the design and execution of business development strategies. -Represent the company at seminars, conferences, and conduct partner training as required. -Stay informed on market trends, capacity shifts, rating movements, and technical developments impacting underwriting.Desired Candidate Profile<ul><li>Bachelor's degree (Master's degree is an advantage).</li><li>Professional insurance qualification (e.g. ACII, FCII or CPCU).</li><li>7 to 10 years of experience in treaty underwriting with a reputable insurer or reinsurer.</li><li>Strong analytical, communication and negotiation skills.</li><li>Strong knowledge of MENA markets and P&C insurance/reinsurance practices.</li><li>Established network and deep understanding of MENA insurance and reinsurance market dynamics.</li><li>Proficient in MS Office and general IT tools.</li><li>Proficiency in English and Arabic (additional languages is an advantage).</li></ul>

بيت.كوم

Corporate Tax Manager

On-site - البحرين ٣١ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Corporate Tax Manager - Tax Advisory Location: Bahrain Department: Tax Advisory, Grant Thornton Abdulaal Designation: Manager - Corporate Tax Primary Duties <ul><li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li><li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li><li>Provide innovative tax planning and review complex tax returns.</li><li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li><li>Manage tax provision and tax compliance process.</li><li>Improve processes by developing or implementing best practices.</li><li>Manage and coordinate tax audits.</li><li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li><li>Manage and lead the tax advisory team.</li></ul> Decision Making Authority <ul><li>In coordination with Partner & Senior Partner.</li></ul> Competencies/Knowledge, Skills and Abilities <ul><li>Excellent numeric and analytical skills.</li><li>Result-driven and client focus.</li><li>Ability to meet client deadlines.</li><li>Ability to withstanding work pressure.</li></ul> Qualifications <ul><li>Degree in accounting, finance, commerce or related field.</li><li>Completed a professional qualification, such as CPA/ACCA/CA/ LLB/LLM/LLD/JSD.</li><li>5+ years of professional experience in the taxation field.</li><li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li></ul>For further information, and to apply, please visit our website via the “Apply” button below. </div>

دوام كامل جولف تالنت

Corporate Customer Service Officer

On-site - البحرين - المنامة ٢٩ يوليو ٢٠٢٦

خدمة العملاء

<h4>Description</h4> Serve as the main point of contact for corporate clients, handling requests, inquiries, and complaints efficiently. Process and follow up on client transactions by coordinating with internal departments to ensure timely execution. Promote and cross-sell banking products and digital services to enhance client engagement and utilization. Monitor client accounts and credit facility usage, ensuring optimal utilization aligned with targets. Deliver a full range of corporate banking services, including account management, transfers, trade finance, guarantees, and documentation. Ensure accuracy, completeness, and compliance of all client requests before processing. Maintain ongoing communication with clients and internal stakeholders to support service delivery. Prepare reports and support continuous improvement of service quality. Participate in business continuity activities and support operational resilience. <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business Administration, Banking, or a related field</li> <li>Minimum of 3 years’ experience in banking or customer service</li> <li>Preferably experienced in dealing with corporate clients and commercial/industrial sectors</li> <li>Good command of English</li> <li>Strong knowledge of banking products and services</li> <li>Good understanding of internal policies, procedures, and regulatory requirements in Bahrain</li> <li>Familiarity with international trade and banking practices</li> <li>Proficient in computer systems and banking applications</li> <li>Cross-selling and sales skills</li> <li>Strong planning and organizational abilities</li> <li>Ability to handle client complaints effectively within delegated authority</li> <li>Strong communication and interpersonal skills</li> <li>Ability to work under pressure</li> </ul>

دوام كامل جولف تالنت

Organizational Development

On-site - البحرين - المنامة ٢٩ يوليو ٢٠٢٦

الموارد البشرية

<h4>Description</h4> Nass Group & Corporation is an integrated construction solutions provider delivering major projects and related technical services across the region. With capabilities spanning complex project delivery and operational support, the company plays a key role in helping clients execute large-scale construction and infrastructure work with quality, efficiency, and reliability. This role offers the opportunity to shape how the organization grows, develops talent, and strengthens its people practices in support of business priorities. As part of a business serving a dynamic construction environment, you will help build the frameworks, structures, and change initiatives that enable leaders and teams to perform effectively and scale with confidence. <h4>Responsibilities</h4> <ul> <li>Design and implement organizational development strategies aligned with business goals.</li> <li>Lead performance management, succession planning, and talent review processes.</li> <li>Assess organizational structure and recommend improvements for efficiency and growth.</li> <li>Develop employee engagement initiatives and support culture transformation programs.</li> <li>Partner with leadership to drive change management across key business functions.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in human resources, business, psychology, or a related field.</li> <li>5+ years of experience leading organizational development, talent management, or HR transformation initiatives.</li> <li>Experience analyzing organizational structures and recommending scalable workforce improvements.</li> <li>Strong experience with succession planning, performance frameworks, competency frameworks, and leadership development programs.</li> <li>Proven experience driving change management initiatives and partnering with senior leadership, business unit heads, and line managers.</li> <li>Professional proficiency in English.</li> </ul> <h4>Benefits</h4> Pension plan

دوام كامل من ٠ إلى ٠ سنة بيت.كوم

Salesperson

On-site - البحرين ١٢ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> 1. Atleast 2-3 year experience in electrical outdoor sales.2. Good communication in english, added advantage if the candidate is good in arabic.3. Have a managerial mentality.4. Salary 300bd and above ( Depending on the Cv can be more or less ) </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ol><li>Good communication skill</li><li>Good sales exprience</li></ol></div>

دوام كامل من ١ إلى ٧ سنة تنقيب.كوم

sales staff for fabric business

On-site - البحرين - المنامة ١٧ يونيو ٢٠٢٦

المبيعات

We are looking for an energetic and motivated Sales Associate to join our team. Responsibilities:Welcome and assist customers in-store Recommend fabrics and tailoring services based on customer needs Maintain excellent customer service and follow-up Handle sales transactions and invoices Keep the showroom organized and presentable Support daily store operations Requirements:Good communication and interpersonal skills Sales or retail experience preferred Friendly, confident, and customer-focused personality Ability to work in a fast-paced environment Basic computer skills What We Offer:Competitive salary Sales incentives/commission opportunities Friendly work environment Growth opportunities

7 - 12 Years Naukri Gulf

Equation Developer

On-site - البحرين - المنامة ٥ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">VAM Systems is currently looking for Equation Developer for our Bahrain operations with the following skillsets & terms and conditions:Experience Required: Years of Experience 7 - 10 yearsStrong development experience in RPGLE, CL, SQLRPG, designing display files (screens), sub files, reports and physical files.Strong knowledge of AS400 commands into how to deal with files, objects, and queries.Excellent knowledge of Equation Core Banking (back-end files, data management, EOD cycle, programming skills with Equation APIs and User exits).Experience in following a structured SDLC process and change/release management and control.Knowledge/skills in developing interfaces/extracts/reports and integration with third party systems.Hands on experience in designing/developing/implementing solution on EQUATION core banking system.Must have Banking / Financial Services experience.Key Responsibilities:<ul><li>Design, develop, and maintain middleware solutions using IBM Integration technologies.</li><li>Integrate core banking systems with digital channels or external APIs via APIs and messaging platforms.</li><li>Ensure scalability, reliability, and security of middleware components.</li><li>Collaborate with cross-functional teams to gather integration requirements.</li><li>Develop and maintain microservices architecture for seamless system communication.</li><li>Monitor and troubleshoot middleware performance and availability.</li><li>Ensuring secure development practices.</li><li>Implement CI/CD pipelines for middleware deployment and updates.</li><li>Document integration flows, technical specifications, and support procedures.</li></ul></div></section><section>Desired Candidate ProfileQualifications Bachelor s Degree in Computer Science / Engineering or related field.</section>

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Customer Care Officer

On-site - البحرين - المنامة ٢٩ يوليو ٢٠٢٦

خدمة العملاء

<h4>Key responsibilities / What you do:</h4> The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times. <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customer's interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversations and actions taken.</li> <li>Correspond with care center management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use. <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor's degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered. <h4>About us</h4> We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. <h4>AI and emerging technologies</h4> AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector. Great to have you on board. Let's care for tomorrow.

من ٠ إلى ٠ سنة Naukri Gulf

Senior Analyst Network

On-site - البحرين - Bahrain ٢ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">JOB PURPOSE To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network & communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands. KEY RESPONSIBILITIES Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware Develop and implement disaster recovery and backup strategies to minimize downtime and data loss Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports Migrate Network & Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations Review outstation Network & Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs. Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations Interact with management, users, and vendors to determine requirements and deliver effective solutions Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies & procedures Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections Stay current with emerging inflight connectivity technologies, industry trends, and best practices Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management Manage the team call-out roster and ensure adequate operational coverage at all times.</div></section><section>Desired Candidate ProfileEDUCATION / QUALIFICATIONS Bachelor s degree in Communication and Computer Engineering, or an equivalent major in the related field. IT certification ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage. EXPERIENCE Minimum 2 years of experience in IT. Experience of managing heterogeneous network on large systems. Experience of working in a team that delivers a high availability service.</section>

10 - 12 Years Naukri Gulf

CVM & Retention Expert

On-site - البحرين - المنامة الإثنين

تكنولوجيا المعلومات

About the Role The CVM & Retention Expert is responsible for executing customer value management and retention initiatives that enhance customer engagement, strengthen loyalty, maximize customer value, and minimize churn. The role supports the development and execution of targeted campaigns, customer lifecycle activities, retention programs, and personalized offers by analyzing customer data and behavior. Working closely with the Products & Services, Customer Experience, Sales, Digital, and Customer Care teams, the role ensures effective execution of CVM initiatives while continuously monitoring campaign performance and identifying opportunities to improve customer satisfaction and revenue growth. What We Need From You Develop and implement customer base management activities across all customer segments to enhance revenue, improve retention, and reduce churn. Execute the CVM plan and support the achievement of revenue targets from the existing customer base. Analyze customer data, usage patterns, and behavior to identify customer value enhancement opportunities. Support customer segmentation activities to enable targeted retention, upselling, and cross-selling initiatives. Monitor customer churn trends and recommend proactive retention actions. Design, implement, execute, and monitor BTL campaigns across multiple channels, including digital channels. Develop and maintain dashboards to monitor campaign performance and effectiveness. Support the development and execution of churn management activities, including proactive and reactive retention initiatives. Work closely with the Customer Experience and Digital teams to support customer journey improvements. Gather and analyze customer feedback to identify opportunities to improve customer experience and loyalty. Implement personalized communication activities for different customer segments. Support contract renewal and customer locking initiatives. Work closely with Sales, Tele-sales, and Customer Care teams to execute upselling, cross-selling, and retention initiatives. Support sales channels through incentives, push activities, and training to ensure successful execution of the CVM plan. Ensure CVM activities complement overall marketing launches and go-to-market initiatives. Prepare campaign performance reports and provide recommendations for continuous improvement. Perform other related duties as assigned. Qualifications and Education Bachelor s degree in law, economics, engineering or business equivalent. Masters degree preferred. 8 10 years of experience in Telecom or a related industry with exposure to Customer Value Management, customer retention, or customer lifecycle management. Experience in executing customer retention campaigns, customer segmentation activities, and personalized marketing initiatives. Experience working with cross-functional teams to deliver customer engagement and revenue enhancement initiatives. Skills and Knowledge In-depth knowledge of telecom CVM practices, customer segmentation, churn management, and retention strategies. Strong analytical skills with the ability to interpret customer data and generate actionable insights. Knowledge of campaign management tools, CMS platforms, and BI/Analytics tools. Understanding of sales channel dynamics and customer targeting practices. Knowledge of marketing planning, proposition management, and operating plans. Ability to develop commercial business cases. Strong communication, presentation, reporting, and negotiation skills. Market knowledge and customer-centric mindset.

بيت.كوم

ZAIN2454 - CVM & Retention Expert

On-site - البحرين الإثنين

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role The CVM & Retention Expert is responsible for executing customer value management and retention initiatives that enhance customer engagement, strengthen loyalty, maximize customer value, and minimize churn. The role supports the development and execution of targeted campaigns, customer lifecycle activities, retention programs, and personalized offers by analyzing customer data and behavior. Working closely with the Products & Services, Customer Experience, Sales, Digital, and Customer Care teams, the role ensures effective execution of CVM initiatives while continuously monitoring campaign performance and identifying opportunities to improve customer satisfaction and revenue growth. What We Need From You <ul><li>Develop and implement customer base management activities across all customer segments to enhance revenue, improve retention, and reduce churn. </li><li>Execute the CVM plan and support the achievement of revenue targets from the existing customer base. </li><li>Analyze customer data, usage patterns, and behavior to identify customer value enhancement opportunities. </li><li>Support customer segmentation activities to enable targeted retention, upselling, and cross-selling initiatives. </li><li>Monitor customer churn trends and recommend proactive retention actions. </li><li>Design, implement, execute, and monitor BTL campaigns across multiple channels, including digital channels. </li><li>Develop and maintain dashboards to monitor campaign performance and effectiveness. </li><li>Support the development and execution of churn management activities, including proactive and reactive retention initiatives. </li><li>Work closely with the Customer Experience and Digital teams to support customer journey improvements. </li><li>Gather and analyze customer feedback to identify opportunities to improve customer experience and loyalty. </li><li>Implement personalized communication activities for different customer segments. </li><li>Support contract renewal and customer locking initiatives. </li><li>Work closely with Sales, Tele-sales, and Customer Care teams to execute upselling, cross-selling, and retention initiatives. </li><li>Support sales channels through incentives, push activities, and training to ensure successful execution of the CVM plan. </li><li>Ensure CVM activities complement overall marketing launches and go-to-market initiatives. </li><li>Prepare campaign performance reports and provide recommendations for continuous improvement. </li><li>Perform other related duties as assigned. </li></ul> Qualifications and Education <ul><li>Bachelor’s degree in law, economics, engineering or business equivalent. </li><li>Masters degree preferred. </li><li>8–10 years of experience in Telecom or a related industry with exposure to Customer Value Management, customer retention, or customer lifecycle management. </li><li>Experience in executing customer retention campaigns, customer segmentation activities, and personalized marketing initiatives. </li><li>Experience working with cross-functional teams to deliver customer engagement and revenue enhancement initiatives. </li></ul> Skills and Knowledge <ul><li>In-depth knowledge of telecom CVM practices, customer segmentation, churn management, and retention strategies. </li><li>Strong analytical skills with the ability to interpret customer data and generate actionable insights. </li><li>Knowledge of campaign management tools, CMS platforms, and BI/Analytics tools. </li><li>Understanding of sales channel dynamics and customer targeting practices. </li><li>Knowledge of marketing planning, proposition management, and operating plans. </li><li>Ability to develop commercial business cases. </li><li>Strong communication, presentation, reporting, and negotiation skills. </li><li>Market knowledge and customer-centric mindset. </li></ul> </div>

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CVM & Retention Expert

ZAIN2454 - CVM & Retention Expert

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