Complex Director of Marketing

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales and marketing communications report.</li> <li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events and trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet and intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and/or print shop.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales &amp; marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales &amp; marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities&nbsp;<br>• Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities&nbsp;<br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p> <h4>About the role:</h4> <p>The Assistant Director of Finance supports the Director of Finance in managing the hotel’s daily financial operations, ensuring accurate reporting, strong internal controls, and compliance with policies. The role oversees accounting functions, assists with budgeting and forecasting, and partners with departments to improve financial performance and cost efficiency.</p> <h4>Duties & responsibilities:</h4> <ul> <li>Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual.</li> <li>Excellent understanding of month-end process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.</li> <li>Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance.</li> <li>Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance.</li> <li>Prepare daily cash position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual.</li> <li>Assist the Director of Finance in preparation of all budgets and forecasts.</li> <li>Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s).</li> <li>Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the batch total of the payment run.</li> <li>Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques.</li> <li>Ensure accurate exchange rates in financial reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement.</li> <li>Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched Credits” reports provided by credit card processing company are reviewed and scrutinized by Director of Finance monthly and retained by the Director of Finance.</li> <li>Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance.</li> <li>Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger.</li> <li>Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items.</li> <li>Coordinate and facilitate external and internal audits.</li> <li>As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials.</li> <li>Continuously strive for improvement of processes and efficiency.</li> <li>Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also affect the guest experience.</li> <li>Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability.</li> <li>Assist the Director of Finance in forecasting and budgeting.</li> <li>For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.</li> <li>Perform additional tasks or projects as assigned by the hotel management.</li> </ul> <h4>Requirements:</h4> <ul> <li>Three to five years of experience in a related position within Four Seasons or another reputable organization.</li> <li>University degree with a major in Accounting or Finance.</li> <li>Proven leadership skills in a hotel or resort environment.</li> <li>Highest level of integrity and transparency.</li> <li>Strong interpersonal and relationship-building skills to collaborate with cross-functional teams, negotiate for resources, influence stakeholders, and gain commitment to plans and initiatives.</li> <li>Excellent written and verbal communication skills to prepare reports, deliver presentations, and facilitate effective meetings.</li> <li>Ability to promote a continuous learning environment that supports professional development.</li> <li>Ability to apply an ethical approach to influence outcomes appropriately.</li> <li>Serve as a role model by demonstrating strong business conduct and ethical principles.</li> <li>Commitment to continuously developing team performance and striving to improve personal performance.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><p>Job Description Hawar Resort by Mantis is seeking an experienced and dynamic Culinary Director to lead and oversee all culinary operations across the resort. The successful candidate will be responsible for maintaining the highest standards of food quality, consistency, innovation, guest satisfaction, and operational excellence across all dining venues. The Culinary Director will play a key role in menu development, talent management, cost control, and culinary innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities:</p><ul><li>Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence.</li><li>Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences.</li><li>Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens.</li><li>Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning.</li><li>Collaborate with Marketing and F&amp;B leadership to develop promotions, campaigns, and destination dining experiences.</li><li>Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction.</li><li>Ensure effective communication and alignment across all culinary teams.</li><li>Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs.</li><li>Ensure all goods purchased comply with hotel specifications and quality standards.</li><li>Lead and develop culinary teams through training, coaching, succession planning, and performance management.</li><li>Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations.</li><li>Promote best practices in kitchen operations, cleanliness, and grooming standards.</li><li>Build strong cross-functional relationships with F&amp;B, Operations, Sales &amp; Marketing, and other departments.</li><li>Identify opportunities for efficiency improvements, cost optimization, and operational excellence.</li><li>Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations.</li><li>Lead by example, fostering a positive, engaged, and high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in culinary arts, Hospitality Management, or a related field.</li><li>Professional Culinary Certification from an accredited institution.</li><li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li><li>Strong expertise in Italian cuisine , including menu development, authentic preparation methods, and modern Italian dining trends.</li><li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li><li>Proven track record in menu engineering, food cost control, and operational management.</li><li>Experience managing large culinary teams in a high-volume environment.</li><li>Strong understanding of international cuisines and dietary requirements.</li><li>Excellent leadership, communication, coaching, and organizational skills.</li><li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li><li>Advanced knowledge of food safety standards and HACCP requirements.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Fluency in English; additional languages are an advantage.</li><li>Preferred Experience Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li><li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li><li>Strong network within the international culinary community and awareness of emerging food trends.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>Hawar Resort by Mantis is seeking an experienced and dynamic Culinary Director to lead and oversee all culinary operations across the resort. The successful candidate will be responsible for maintaining the highest standards of food quality, consistency, innovation, guest satisfaction, and operational excellence across all dining venues. The Culinary Director will play a key role in menu development, talent management, cost control, and culinary innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li>Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence.</li><li>Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences.</li><li>Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens.</li><li>Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning.</li><li>Collaborate with Marketing and F&amp;B leadership to develop promotions, campaigns, and destination dining experiences.</li><li>Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction.</li><li>Ensure effective communication and alignment across all culinary teams.</li><li>Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs.</li><li>Ensure all goods purchased comply with hotel specifications and quality standards.</li><li>Lead and develop culinary teams through training, coaching, succession planning, and performance management.</li><li>Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations.</li><li>Promote best practices in kitchen operations, cleanliness, and grooming standards.</li><li>Build strong cross-functional relationships with F&amp;B, Operations, Sales &amp; Marketing, and other departments.</li><li>Identify opportunities for efficiency improvements, cost optimization, and operational excellence.</li><li>Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations.</li><li>Lead by example, fostering a positive, engaged, and high-performing team culture.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in culinary arts, Hospitality Management, or a related field.</li><li>Professional Culinary Certification from an accredited institution.</li><li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li><li>Strong expertise in <strong>Italian cuisine</strong>, including menu development, authentic preparation methods, and modern Italian dining trends.</li><li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li><li>Proven track record in menu engineering, food cost control, and operational management.</li><li>Experience managing large culinary teams in a high-volume environment.</li><li>Strong understanding of international cuisines and dietary requirements.</li><li>Excellent leadership, communication, coaching, and organizational skills.</li><li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li><li>Advanced knowledge of food safety standards and HACCP requirements.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p><strong>Preferred Experience</strong></p><br><ul><li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li><li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li><li>Strong network within the international culinary community and awareness of emerging food trends.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong>&nbsp;Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLES</strong></p><br> </div>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Position summary</h4> <p>The Director of Sales & Marketing is responsible for leading the commercial strategy of Hawar Resort by Mantis to maximize revenue, market share, and profitability across all business segments. The role oversees Sales, Marketing, Revenue Management, Public Relations, Digital Marketing, Reservations, and Business Development activities while ensuring alignment with the resort's brand standards and business objectives.</p> <p>The Director of Sales & Marketing will develop and execute strategic sales and marketing plans to position Hawar Resort by Mantis as the preferred luxury island resort destination in the region, driving transient, group, corporate, leisure, MICE, and international business.</p> <h4>Key responsibilities</h4> <p><strong>Sales leadership</strong></p> <ul> <li>Develop and implement annual sales strategies and business plans to achieve revenue and occupancy targets.</li> <li>Lead and manage the Sales team to maximize corporate, leisure, MICE, government, wholesale, and travel trade business.</li> <li>Identify new business opportunities and market segments locally, regionally, and internationally.</li> <li>Establish and maintain strong relationships with key accounts, travel agencies, tour operators, government entities, and corporate clients.</li> <li>Conduct regular sales calls, client visits, trade shows, roadshows, and networking events.</li> <li>Monitor competitor activities and market trends to identify opportunities and risks.</li> </ul> <p><strong>Marketing & brand management</strong></p> <ul> <li>Develop and execute integrated marketing strategies to enhance brand awareness and market positioning.</li> <li>Oversee digital marketing initiatives, social media campaigns, website optimization, SEO, SEM, and online reputation management.</li> <li>Manage public relations activities and media partnerships.</li> <li>Ensure all marketing materials comply with brand standards and reflect the resort’s luxury positioning.</li> <li>Coordinate promotional campaigns, seasonal offers, and destination marketing initiatives.</li> </ul> <p><strong>Revenue & commercial management</strong></p> <ul> <li>Work closely with Revenue Management to optimize pricing strategies and maximize RevPAR, ADR, occupancy, and total revenue.</li> <li>Analyze market intelligence, demand patterns, and competitor performance.</li> <li>Participate in forecasting, budgeting, and business planning processes.</li> <li>Review and monitor distribution channels to maximize profitability and market penetration.</li> </ul> <p><strong>Leadership & team development</strong></p> <ul> <li>Lead, coach, and develop the Sales & Marketing team to achieve individual and departmental objectives.</li> <li>Conduct regular performance reviews and identify training and development opportunities.</li> <li>Foster a high-performance culture focused on accountability, collaboration, and results.</li> <li>Ensure compliance with company policies, procedures, and brand standards.</li> </ul> <p><strong>Reporting & administration</strong></p> <ul> <li>Prepare monthly commercial reports, forecasts, budgets, and market analysis.</li> <li>Present sales performance and business development updates to the General Manager and ownership representatives.</li> <li>Maintain accurate records of sales activities, contracts, and business opportunities within CRM systems.</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Revenue achievement</li> <li>Occupancy performance</li> <li>ADR (Average Daily Rate)</li> <li>RevPAR (Revenue Per Available Room)</li> <li>Market share growth</li> <li>Corporate account production</li> <li>MICE revenue</li> <li>Digital marketing ROI</li> <li>Website conversion rate</li> <li>Guest acquisition and retention</li> <li>Team performance and development</li> </ul> <h4>Qualifications</h4> <p><strong>Education</strong></p> <ul> <li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.</li> <li>Master's degree or MBA is preferred.</li> </ul> <p><strong>Experience</strong></p> <ul> <li>Minimum 8–10 years of progressive experience in hotel sales and marketing.</li> <li>Minimum 3–5 years in a senior leadership position such as Director of Sales & Marketing or Director of Sales within a luxury hotel or resort environment.</li> <li>Experience with island resorts, luxury resorts, or international hospitality brands is highly preferred.</li> <li>Previous experience within Accor, Mantis, Ennismore, Marriott, Hilton, IHG, Hyatt, or similar international hotel groups is an advantage.</li> </ul> <p><strong>Technical skills</strong></p> <ul> <li>Strong knowledge of hotel revenue management principles.</li> <li>Experience with hotel PMS, CRS, and Revenue Management systems.</li> <li>Proficiency in Microsoft Office Suite.</li> <li>Experience using CRM platforms and digital marketing tools.</li> <li>Strong understanding of online distribution channels and OTA management.</li> </ul> <p><strong>Competencies</strong></p> <ul> <li>Strategic thinking</li> <li>Leadership & team development</li> <li>Negotiation & influencing skills</li> <li>Financial acumen</li> <li>Commercial awareness</li> <li>Relationship management</li> <li>Communication & presentation skills</li> <li>Business development</li> <li>Problem solving & decision making</li> <li>Results-oriented mindset</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Assistant Director of Finance supports the Director of Finance in managing the hotel’s daily financial operations, ensuring accurate reporting, strong internal controls, and compliance with policies. The role oversees accounting functions, assists with budgeting and forecasting, and partners with departments to improve financial performance and cost efficiency.</span></p><br><br><br><p><b>Duties &amp; Responsibilities:</b></p><br><br><ul><li><p>Thoroughly understand and possess a working knowledge of the Accounting &amp; Finance Manual</p><br><br></li><li><p>Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals.</p><br><br></li><li><p>Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance.</p><br><br></li><li><p>Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance.</p><br><br></li><li><p>Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting &amp; Finance Manual.</p><br><br></li><li><p>Assist the Director of Finance in preparation of all budgets and forecasts.</p><br><br></li><li><p>Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s).</p><br><br></li><li><p>Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run.</p><br><br></li><li><p>Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques.</p><br><br></li><li><p>Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement.</p><br><br></li><li><p>Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance.</p><br><br></li><li><p>Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance.</p><br><br></li><li><p>Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger.</p><br><br></li><li><p>Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items.</p><br><br></li><li><p>Coordinate and facilitate external and internal audits.</p><br><br></li><li><p>As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials.</p><br><br></li><li><p>Continuously strive for improvement of processes and efficiency.</p><br><br></li><li><p>Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience.</p><br><br></li><li><p>Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability.</p><br><br></li><li><p>Assist the Director of Finance in Forecasting/Budgeting</p><br><br></li><li><p>For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.</p><br><br></li><li><p>Perform additional tasks or projects as assigned by the hotel management.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Three to five years of experience in a related position within Four Seasons or another reputable organization.</p><br><br></li><li><p>University degree with a major in Accounting or Finance.</p><br><br></li><li><p>Proven leadership skills in a hotel or resort environment.</p><br><br></li><li><p>Highest level of integrity and transparency.</p><br><br></li><li><p>Strong interpersonal and relationship‑building skills to collaborate with cross‑functional teams, negotiate for resources, influence stakeholders, and gain commitment to plans and initiatives.</p><br><br></li><li><p>Excellent written and verbal communication skills to prepare reports, deliver presentations, and facilitate effective meetings.</p><br><br></li><li><p>Ability to promote a continuous learning environment that supports professional development.</p><br><br></li><li><p>Ability to apply an ethical approach to influence outcomes appropriately.</p><br><br></li><li><p>Serve as a role model by demonstrating strong business conduct and ethical principles.</p><br><br></li><li><p>Commitment to continuously developing team performance and striving to improve personal performance.</p><br><br></li></ul><br><br><br><br><br><br> </div>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>Hawar Resort by Mantis is seeking an experienced and dynamic Culinary Director to lead and oversee all culinary operations across the resort. The successful candidate will be responsible for maintaining the highest standards of food quality, consistency, innovation, guest satisfaction, and operational excellence across all dining venues. The Culinary Director will play a key role in menu development, talent management, cost control, and culinary innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p> <h4>What is in it for you:</h4> <p>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!<br> Ignite your skills with our cutting-edge academies for rapid professional growth.<br> Cultivate your talents and watch your career flourish, locally and globally.<br> Drive change through impactful corporate social responsibility activities.<br> Immerse yourself in a vibrant work environment with extraordinary colleagues.<br> Join us on a direct path to success as we skyrocket to new heights!</p> <h4>Key responsibilities:</h4> <ul> <li>Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence.</li> <li>Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences.</li> <li>Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens.</li> <li>Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning.</li> <li>Collaborate with marketing and F&B leadership to develop promotions, campaigns, and destination dining experiences.</li> <li>Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction.</li> <li>Ensure effective communication and alignment across all culinary teams.</li> <li>Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs.</li> <li>Ensure all goods purchased comply with hotel specifications and quality standards.</li> <li>Lead and develop culinary teams through training, coaching, succession planning, and performance management.</li> <li>Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations.</li> <li>Promote best practices in kitchen operations, cleanliness, and grooming standards.</li> <li>Build strong cross-functional relationships with F&B, operations, sales & marketing, and other departments.</li> <li>Identify opportunities for efficiency improvements, cost optimization, and operational excellence.</li> <li>Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations.</li> <li>Lead by example, fostering a positive, engaged, and high-performing team culture.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in culinary arts, hospitality management, or a related field.</li> <li>Professional culinary certification from an accredited institution.</li> <li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li> <li>Strong expertise in Italian cuisine, including menu development, authentic preparation methods, and modern Italian dining trends.</li> <li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li> <li>Proven track record in menu engineering, food cost control, and operational management.</li> <li>Experience managing large culinary teams in a high-volume environment.</li> <li>Strong understanding of international cuisines and dietary requirements.</li> <li>Excellent leadership, communication, coaching, and organizational skills.</li> <li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li> <li>Advanced knowledge of food safety standards and HACCP requirements.</li> <li>Ability to work effectively in a fast-paced, multicultural environment.</li> <li>Fluency in English; additional languages are an advantage.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li> <li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li> <li>Strong network within the international culinary community and awareness of emerging food trends.</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p><h4>About AIVM</h4> <p>AIVM is building the guardrails for the post-human agentic economy, integrating cutting-edge AI and blockchain technology. Our toolkit will enable standardized agentic payments, identity, and accountability, providing a key piece of infrastructure for the coming 1 billion AI agents. AIVM is part of the ChainGPT ecosystem, a pioneer in the decentralized AI field.</p> <h4>About the Role</h4> <p>We are looking for a highly technical and execution-driven Head of Product to lead one of the most ambitious initiatives in Web3: the AIVM (Artificial Intelligence Virtual Machine).</p> <p>Reporting to the CEO, you will translate AIVM’s company vision into product architecture, roadmap, developer experience, and launch execution, including:</p> <ul> <li>The Policy Oracle: Cryptographic guardrails that intercept, evaluate, and enforce agent action before execution.</li> <li>Agent Identity and Reputation: including emerging standards such as ERC-8004.</li> <li>Programmable Payments and Wallet Abstraction: including x402-inspired flows.</li> <li>Immutable Accountability: via execution receipts that make agent actions traceable and auditable.</li> </ul> <p>We are currently in a high-velocity, pre-mainnet phase.</p> <p>This is not a conventional SaaS feature-shipping role. You will define primitives, product architecture, developer experience, and ecosystem adoption from pre-mainnet to launch.</p> <h4>Responsibilities</h4> <p>The immediate priority is to inherit the current roadmap, pressure-test the core primitives, align engineering and go-to-market, and drive the platform toward testnet/mainnet readiness.</p> <h4>Product Vision & Platform Strategy</h4> <ul> <li>Inherit and evolve the existing product vision, roadmap, and platform strategy for the AIVM ecosystem.</li> <li>Position AIVM as a category-defining decentralized AI infrastructure layer.</li> <li>Translate complex technical capabilities into clear product strategy and market positioning.</li> </ul> <h4>Platform & Ecosystem Design</h4> <p>Lead the design of AIVM as a multi-sided platform serving:</p> <ul> <li>Agent developers and AI application teams</li> <li>Protocols and apps integrating autonomous agents</li> <li>Enterprises needing policy, compliance, and controlled execution</li> <li>Node operators, validators, infrastructure providers</li> <li>Data, compute, and model providers</li> </ul> <p>Define core primitives: APIs, SDKs, execution layers, and developer experience.</p> <h4>Execution & Product Leadership</h4> <ul> <li>Build and lead a high-performance product function.</li> <li>Drive end-to-end product execution from concept to mainnet and beyond.</li> <li>Establish product processes that balance speed, quality, and scalability.</li> <li>Partner deeply with engineering to align on architecture, trade-offs, and delivery.</li> <li>Run product and technical execution rituals to maintain roadmap clarity, accountability, and delivery momentum.</li> </ul> <h4>Cross-Functional Alignment</h4> <ul> <li>Act as the central bridge between product, engineering, marketing, and business development.</li> <li>Collaborate on go-to-market strategy, product launches, and narrative.</li> <li>Support partnerships with strong product thinking and technical clarity.</li> </ul> <h4>Data, Metrics & Optimization</h4> <ul> <li>Define and track core product and ecosystem KPIs:</li> <ul> <li>Developer adoption</li> <li>Agent deployments</li> <li>Network activity and retention</li> </ul> <li>Use insights to continuously refine product direction and priorities.</li> </ul> <h4>Requirements</h4> <p><strong>Must have:</strong></p> <ul> <li>7+ years of experience in product management, including 2–3+ years in leadership roles.</li> <li>Technical experience is mandatory for this role. The candidate must be able to communicate effectively with our tech team and discuss in technical language.</li> </ul> <p><strong>Optional (but really important to have):</strong></p> <ul> <li>Solid understanding of AI/ML infrastructure (inference, training, compute economics).</li> <li>Experience building platforms, infrastructure products, or developer-facing systems.</li> <li>Strong background in blockchain/Web3, ideally L1, L2, or AI ecosystems.</li> <li>Proven ability to define and execute product strategy in complex, emerging markets.</li> </ul> <p><strong>Strong plus:</strong></p> <ul> <li>Experience working in remote, fast-paced, high-ownership environments.</li> <li>Utilizing AI agents infrastructures for optimization (Claude/OpenAI).</li> <li>Strong communication and leadership skills with the ability to align technical and non-technical stakeholders.</li> <li>Comfortable operating before product-market fit, where the job is to reduce ambiguity, define primitives, and force trade-offs.</li> </ul> <h4>Benefits</h4> <h4>Company Culture and Values</h4> <p>At AIVM, we value trust, effective speed, innovation, and growth. You will be expected to operate with high ownership, clear communication, and strong execution discipline in a fast-moving, pre-mainnet environment.</p> <h4>Benefits & Additional Information</h4> <p><strong>What we offer</strong></p> <ul> <li>Work on one of the most ambitious AI x blockchain infrastructure products in the market.</li> <li>Remote-first setup with flexible hours, focused on outcomes, trust, and ownership.</li> <li>Competitive compensation, with performance-based upside where applicable.</li> <li>Fast-moving environment with direct access to leadership and zero micromanagement.</li> <li>The tools, autonomy, and support needed to build at scale.</li> </ul> <h4>Additional Information</h4> <p><strong>Employment Compliance and Confidentiality:</strong></p> <p>All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to your jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship.</p> <p><strong>Employment Structure:</strong></p> <p>The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement.</p> <p><strong>Compensation:</strong></p> <p>Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems.</p> <p><strong>Probationary Period:</strong></p> <p>All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.</p></p><p></p>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <ul> <li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li> </ul> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date on all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning & applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical/procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>As the Sales and Marketing Director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation&nbsp;efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures&nbsp;with exclusive rewards.</li><li>Celebrate locality&nbsp;and heritage in a vibrant community.</li><li>Advance your career&nbsp;with global development opportunities.</li><li>Drive change&nbsp;through impactful social initiatives.</li><li>Collaborate&nbsp;with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Sales Strategy and Execution:</strong> Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.</li><li><strong>Marketing and Branding:</strong> Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.</li><li><strong>Team Leadership:</strong> Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.</li><li><strong>Customer Relationship Management:</strong> Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business</li><li><strong>Event Management:</strong> Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.</li><li><strong>Reporting and Analysis:</strong> Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor’s degree in marketing, Business Administration, or related field (master’s preferred).</li><li><strong>Experience:</strong> Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.</li><li><strong>Leadership:</strong> Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.</li><li><strong>Communication:</strong> Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.</li><li><strong>Technical Skills:</strong> Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.</li><li><strong>Strategic Thinking:</strong> Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong>&nbsp;Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLES</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Culinary Director will play a key role in menu development, talent management, cost control, and culinary</p><p>innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities: Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence. Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences. Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens. Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning. Collaborate with Marketing and F&amp;B leadership to develop promotions, campaigns, and destination dining experiences. Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction. Ensure effective communication and alignment across all culinary teams. Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs. Ensure all goods purchased comply with hotel specifications and quality standards. Lead and develop culinary teams through training, coaching, succession planning, and performance management. Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations. Promote best practices in kitchen operations, cleanliness, and grooming standards. Build strong cross-functional relationships with F&amp;B, Operations, Sales &amp; Marketing, and other departments. Identify opportunities for efficiency improvements, cost optimization, and operational excellence. Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations. Lead by example, fostering a positive, engaged, and high-performing team culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor s degree in culinary arts, Hospitality Management, or a related field.</li><li>Professional Culinary Certification from an accredited institution.</li><li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li><li>Strong expertise in Italian cuisine , including menu development, authentic preparation methods, and modern Italian dining trends.</li><li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li><li>Proven track record in menu engineering, food cost control, and operational management.</li><li>Experience managing large culinary teams in a high-volume environment.</li><li>Strong understanding of international cuisines and dietary requirements.</li><li>Excellent leadership, communication, coaching, and organizational skills.</li><li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li><li>Advanced knowledge of food safety standards and HACCP requirements.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p>Preferred Experience</p><ul><li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li><li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li><li>Strong network within the international culinary community and awareness of emerging food trends.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;Double-hat Coverage Country Head role with the Country CEO role</span><br><span>As CEO:</span><br><span>• &nbsp; &nbsp;Executive responsible for all Standard Chartered business interests in Bahrain.</span><br><span>• &nbsp; &nbsp;Responsible to lead, drive and ensure effective execution of the Bank’s strategy across the business and functions - balancing financial performance, business, governance, risk management, conduct, people and talent, and stakeholder management.</span><br><span>• &nbsp; &nbsp;Accountable for instilling a high-performance culture</span><br><span>• &nbsp; &nbsp;Act as the ambassador for the Bank in Bahrain.</span></p><br><br> <p><span>As Country Head of Coverage</span></p><br><br> <p><span>Implement CIB Strategy in the country and co-ordinate execution of the business plan, specifically,&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure alignment of resources managed within the country to regional and global business plan</span><br><span>• &nbsp; &nbsp;Co-ordinate business activities to collectively meet performance targets</span><br><span>• &nbsp; &nbsp;For clarity, all other matters should follow the primary reporting lines</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy&nbsp;</strong></span><br><span><strong>As CEO</strong></span><br><span>• &nbsp; &nbsp;Responsible for overseeing the implementation of the agreed global strategy for the respective branch / subsidiary</span><br><span>• &nbsp; &nbsp;Develop and implement an effective country plan that supports operational resilience and the delivery of strategies in the country, including people, premises, technology and behaviours. Ensure that the country plan is aligned with the country’s short, medium and longer-term aspirations.</span><br><span>• &nbsp; &nbsp;Participate in strategic and corporate development discussions involving the country and oversee all corporate development/ M&amp;A transactions within the country.</span><br><span>• &nbsp; &nbsp;Review and approve the country strategy, ensuring that the country strategy is delivering the global business strategies of CIB and WRB</span><br><span>• &nbsp; &nbsp;Responsible for oversight and governance of activities in the respective branch/subsidiary</span></p><br><br> <p><span><strong>As Country Head of Coverage</strong></span><br><span>• &nbsp; &nbsp;Actively participate in the CIB Coverage/Markets Forum to help determine business strategy which aims to maximise shareholder value, identifies and creates areas of competitive advantage and aligns to the overall strategic direction of the wider business.</span><br><span>• &nbsp; &nbsp;Responsible for: managing the implementation of country CIB client segment strategies and ensuring alignment of country with Cluster &amp; Group;&nbsp;marketing and positioning strategies as a framework within which the client segments and product groups operate; and&nbsp;&nbsp;ensuring the CIB marketing strategy supports this. Such strategies must be aligned to the overall strategic direction of CIB, region and the Group as well as the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Collaborate with the respective cluster countries’ senior stakeholders as needed for implementing Cluster strategies in the country</span><br><span>• &nbsp; &nbsp;Through assignment to direct reports and working with matrix reports, ensure that the CIB Client Coverage strategy is implemented and managed in the country.&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span><strong>As CEO</strong></span><br><span>• &nbsp; &nbsp;Oversight of material risk decisions taken in the country to ensure risk tolerances are complied with.</span><br><span>• &nbsp; &nbsp;Ensuring that all applicable regulatory requirements are considered and complied with and that issues relating to regulatory compliance are identified and resolved.</span><br><span>• &nbsp; &nbsp;Establish and maintain a robust relationship with key stakeholders in the country, including government officials, regulators, community leaders, industry bodies, political leaders and business leaders.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for working with the following people who have responsibility for other activities of the country business: &nbsp;&nbsp;</span><br><span>o &nbsp; &nbsp;The Business Heads, Transaction Banking and Financial Markets, who develop the business strategy, brand and market positioning strategies, client and segment strategies, global performance targets, technology infrastructure, and processes of the businesses globally and where relevant for the provision to customers in the country of the products that they own. &nbsp; &nbsp;</span><br><span>o &nbsp; &nbsp;Function Heads, who are responsible for those policies, procedures and processes that they own that impact the business in the country.</span><br><span>• &nbsp; &nbsp;Provide an independent view, challenging and guiding decision-making across businesses and functions in country.&nbsp;</span></p><br><br> <p><span><strong>As Country Head of Coverage</strong></span><br><span>• &nbsp; &nbsp;Oversee the delivery of CIB business performance and cost targets in the country, in line with the Group’s performance management framework. Also working closely with the Country business heads to determine appropriate resource allocation in the country and support the business heads on development and implementation of their business strategy and the resolution of material issues and risks</span><br><span>• &nbsp; &nbsp;Responsible for the proper management of client relationships, client service and and ensuring the fair treatment of CIB clients in the country</span><br><span>• &nbsp; &nbsp;Drive opportunities across business lines&nbsp;</span><br><span>• &nbsp; &nbsp;Consulted on group strategies that need to be executed in country&nbsp;</span><br><span>• &nbsp; &nbsp;Aggregate information, share status, and give updates&nbsp;</span><br><span>• &nbsp; &nbsp;Provide advisory/ guidance/ input to the cluster countries on resolution of country matters&nbsp;</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Promote ways of working and collaboration within the country (including cross-pollination of ideas)&nbsp;</span><br><span>• &nbsp; &nbsp;Drive the overall business agenda in the country and bring alignment across the business and functions by working with the client segment and product heads to maximise and protect franchise value and resolve issues.</span><br><span>• &nbsp; &nbsp;Enable implementation of business strategy including appropriateness and suitability – at the country level.&nbsp;</span><br><span>• &nbsp; &nbsp;Act as an executive sponsor to develop key client relationships, including driving business with sovereign relationships and network clients into and out of the country.</span><br><span>• &nbsp; &nbsp;Champion and support network and cross-border business initiatives aimed at maximising total Group franchise value, maintaining neutrality as to where transactions are booked. Enable the consolidated country financial performance through the following activities:&nbsp;</span><br><span>o &nbsp; &nbsp;Effective management of the country balance sheet, including liquidity management and efficient use of capital, to support the execution of the country and business plans</span><br><span>o &nbsp; &nbsp;Ensure alignment of business budgets and targets with balance sheet considerations, supporting infrastructure (people, systems and property) and country plan.</span><br><span>o &nbsp; &nbsp;Ensure adherence to Group guidelines in respect of remittance of profits and adequacy of capital.&nbsp;</span><br><span>o &nbsp; &nbsp;Facilitate collaboration amongst CIB and WRB.&nbsp;</span><br><span>o &nbsp; &nbsp;Identify and develop white spaces within the country.</span><br><span>o &nbsp; &nbsp;Challenge business performance and aspiration relative to local competition.</span><br><span>o &nbsp; &nbsp;Oversight of prudent cost management.</span><br><span>o &nbsp; &nbsp;Recommend and enable appropriate acquisitions or disposals of businesses and/or subsidiaries.</span><br><span>• &nbsp; &nbsp;Leverage the opportunity provided by Sustainability and Community Engagement to enhance the Group’s internal and external reputation and indirectly influence the bottom line.</span><br><span>• &nbsp; &nbsp;Responsible for appropriate classification of clients to either Regulatory or Group appropriateness standards and sale of products accordingly.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for complaints handling in accordance with Group standards.</span><br><span>• &nbsp; &nbsp;Responsible for distribution of marketing materials and communications to clients.</span><br><span>• &nbsp; &nbsp;Ensure Loan Impairment is managed within expected levels within CIB.</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span><strong>As CEO</strong></span><br><span>• &nbsp; &nbsp;Responsible for optimizing country business processes.</span><br><span>• &nbsp; &nbsp;Support the continuous improvement of processes to increase operational efficiency and effectiveness.</span><br><span>• &nbsp; &nbsp;Support the effective management of operational risks across the business and in compliance with applicable internal policies, and external laws and regulations at a global level.</span><br><span>• &nbsp; &nbsp;Support the delivery of Business Strategy in a safe and well-controlled manner.</span></p><br><br> <p><span><strong>As Country Head of Coverage</strong></span><br><span>• &nbsp; &nbsp;Oversight of Coverage owned processes in the country as defined by the Group’s process universe, and any locally required processes or deviations.&nbsp;</span><br><span>• &nbsp; &nbsp;Accountable to risk control owners and/or Group policy owners for management of risk arising in these processes including implementation of policies and procedures.</span><br><span>• &nbsp; &nbsp;Responsible for management of risk arising in from all CIB Coverage processes. Participate in relevant risk committees including Non-Financial Risk Committee (NFRC) to oversee the implementation of relevant CIB Coverage processes within the country and escalations as necessary to ensure appropriate risk management within the Country or Group as appropriate.</span><br><span>• &nbsp; &nbsp;Responsible for the integrity of client data within the country as it relates to CIB Coverage processes.</span><br><span>• &nbsp; &nbsp;Ensure delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Champion and act as a role model of the Group’s values and culture in the country. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.</span><br><span>• &nbsp; &nbsp;Appoint and perform the responsibilities of a manager of direct reports including set and monitor job descriptions and objectives, determine the performance ratings and bonus for all direct reports after collecting input from their matrix managers, as appropriate.&nbsp;</span><br><span>• &nbsp; &nbsp;Jointly approve, with relevant segment or function, the appointment and removal of all indirect reports. Provide oversight, guidance and input into the performance ratings and bonus of all indirect reports.</span><br><span>• &nbsp; &nbsp;Ensure that holders of all critical and regulated functions are suitably skilled and qualified for their roles, and that they have effective supervision in place to mitigate any risks.</span><br><span>• &nbsp; &nbsp;Ensure an integrated and collaborative approach to people and talent management across the business and functions that facilitates cross functional development as appropriate.</span><br><span>• &nbsp; &nbsp;Ensure that there is a high-quality succession pipeline for all direct and matrix reports and their one downs, including working with CEOs of clustered markets to review the succession plans for management team positions in their markets</span><br><span>• &nbsp; &nbsp;Ensuring adequate staffing to meet the business objectives, strong talent identification, performance management, fit &amp; proper assessments, succession planning, training and development activities.</span><br><span>• &nbsp; &nbsp;Supervising CIB coverage and WRB staff in the country to Country/Group conduct standards and provide leadership direction and guidance to the country management team.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensuring mandatory training / e-Learnings have been completed by all CIB Coverage and WRB staff in the country and as the Country CEO</span><br><span>• &nbsp; &nbsp;Enabling and maintaining a diverse and engaged workforce in the country across CIB and WRB to drive the ‘One Team’ spirit</span><br><span>• &nbsp; &nbsp;Providing all CIB Coverage and WRB staff with clear and balanced performance scorecards and objectives.</span><br><span>• &nbsp; &nbsp;Demonstrating effective leadership to the business (with direct reports)</span><br></p><br><br> <br><p><span>• &nbsp; &nbsp;Demonstrating effective leadership to the business (with direct reports)</span><br><span>• &nbsp; &nbsp;Communicating the vision and building commitment and energy to focus on key priorities</span><br><span>• &nbsp; &nbsp;Leading by example and building the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• &nbsp; &nbsp;Building and maintaining an effective management team capable of delivering the CIB and WRB strategy.&nbsp;</span><br><span>• &nbsp; &nbsp;Reviewing structure/capacity plans based on the nature, scale, or complexity of the CIB and WRB business. Manage resource gaps appropriately.</span><br><span>• &nbsp; &nbsp;Encouraging an open and transparent environment by supporting the Speaking Up Policy.</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span><strong>As CEO &amp; Head of Coverage</strong></span><br><span>• &nbsp; &nbsp;Accountable to risk control owners and/or Group policy owners for implementation of policies and control standards set by them, and responsible for execution of country-level processes (in line with the Group’s process universe as set out in the Group Operational Risk Framework) including activities and/or operations which are carried out by other businesses or functions or which are hub or outsourced.</span><br><span>• &nbsp; &nbsp;Work with relevant risk control functions to ensure that the risks are properly monitored, mitigated and/or escalated to the relevant Senior Manager, Country Risk Control Owner and/or Country Committee with responsibility for that area and take all reasonable steps (within the job holder’s authority) to mitigate such issues and risks.</span><br><span>• &nbsp; &nbsp;Oversee all material individual or systemic risks across each risk type (e.g., credit, operational, liquidity, reputational, market, etc) which affect the country and provide input into risk appetite, risk limits and risk acceptance within the country and challenge Group and country risk control owners and regional supervisors where appropriate.&nbsp;</span></p><br><br> <br><p><span><strong>Prudential Standard – Recovery and Resolution Planning</strong></span><br><span>• &nbsp; &nbsp;Prudential standards are defined as local regulatory requirements pertaining to Recovery and Resolution Planning. &nbsp;</span><br><span>• &nbsp; &nbsp;As a Risk Owner for the local Recovery and Resolution Planning regulatory requirements, you are responsible to ensure that the local branch or subsidiary have an adequate recovery plan and accurate resolution information is provided as required to regulators to allow the assessment of the preferred resolution strategy.</span><br><span>• &nbsp; &nbsp;Specific to the operational risk sub-types, execute second line Risk Ownership responsibilities as outlined under the Enterprise Risk Management Framework (“ERMF”) and associated policies and procedures. Including, but not limited to the following:&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure that required control standards are being met, by continuous monitoring of risk and control indicators.&nbsp;</span><br><span>• &nbsp; &nbsp;Highlight and escalate (as required) where control standards are not being met, including highlighting control design deficiencies or gaps to Group Risk Owners.</span><br><span>• &nbsp; &nbsp;Challenge and approve (where appropriate) first line risk identification, residual risk assessments and mitigation plan, taking into account changes to the internal and / or external environment.</span><br><span>• &nbsp; &nbsp;Review, challenge and support Risk Acceptance Requests request made by relevant Country Process Owner(s) for submission to the authorized risk acceptance authority.</span><br><span>• &nbsp; &nbsp;Monitor ‘live’ risks, and jointly with first line owners, ensure that appropriate management action is being taken to mitigate their impact.</span></p><br><br> <p><span><strong>Operational Continuity in Resolution (“OCIR”) Regulation</strong></span><br><span>• &nbsp; &nbsp;OCIR ensures that in a Resolution Scenario, Standard Chartered can run on in an orderly fashion, without negatively impacting the financial system or the wider economy of the countries we operate in. The jobholder is responsible for maintaining and monitoring compliance with the Operational Continuity in Resolution regulations in their respective local branch or subsidiary.</span></p><br><br> <br><p><strong><span>As Country Head of Coverage</span></strong><br><span>• &nbsp; &nbsp;Ensure that the CIB business in the Country is carried out within the Group’s risk appetite framework and that risks are appropriately managed in conjunction with the direct reports, CEOs and other stakeholders.</span><br><span>• &nbsp; &nbsp;Responsible for first line management of financial crime, specifically for customer due diligence of clients in the Country.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for identification and management of Conflicts of Interest within CIB through the team.</span><br><span>• &nbsp; &nbsp;Ensure compliance with internal and external requirements.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure risks relating to CIB are subject to direct remedial action and/or escalated where appropriate to relevant risk committees.</span><br><span>• &nbsp; &nbsp;Ensure any audit and compliance issues relating to the business are resolved in a timely manner.</span><br><span>• &nbsp; &nbsp;Responsible for business continuity management of CIB in the Country.</span><br><span>• &nbsp; &nbsp;Responsible for delivering the Country Conduct Plan.</span></p><br><br> <p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas</span><br><span>• &nbsp; &nbsp;Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.</span><br><span>• &nbsp; &nbsp;Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.</span><br><span>• &nbsp; &nbsp;Take personal responsibility for understanding the risk and compliance requirements of the role. &nbsp;Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing securities activities, anti-bribery and corruption, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Understand, and balance, the Group’s objectives and the expectations of both the home and host regulators, when overseeing the Group’s operations in the country and when engaging with regulators.&nbsp;</span><br><span>• &nbsp; &nbsp;Implement and maintain an effective country organisation structure, management team, risk management framework, systems and infrastructure to monitor, direct and control the working of the business and all functions, entities and operations in the country. &nbsp;This includes ensuring the effective execution of the Group’s governance structure; committees (e.g., Country Management Committee; Country Risk Committee / Executive Risk Committee; Country Asset &amp; Liability Committee (ALCO)); and policies and procedures.</span><br><span>• &nbsp; &nbsp;Oversee all material investments and capital/project expenditure in the country. &nbsp;</span><br><span>• &nbsp; &nbsp;En</span></p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Company Description </b><br> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <ul> </ul> <br> <div><b>Job Description</b></div> <br> <p> <strong>Marketing Executive</strong> </p> <p>As the <strong>Marketing Executive</strong>, you will support the implementation of the hotel's marketing, communications, and digital initiatives, ensuring brand consistency and effective campaign execution. Working closely with internal departments, external agencies, and suppliers, you will assist in promoting the resort, enhancing brand visibility, and driving guest engagement through various marketing channels.</p> <p> <strong>What is in it for you:</strong> </p> <ul> <li> <strong>Engage in conservation</strong> efforts and help preserve wildlife.</li> <li> <strong>Enjoy sustainable adventures</strong> with exclusive rewards.</li> <li> <strong>Celebrate locality</strong> and heritage in a vibrant community.</li> <li> <strong>Advance your career</strong> with global development opportunities.</li> <li> <strong>Drive change</strong> through impactful social initiatives.</li> <li> <strong>Collaborate</strong> with a passionate, innovative team.</li> </ul> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong>Brand &amp; Marketing Support</strong> </p> <ul> <li>Assist in maintaining brand standards across all marketing and communication activities.</li> <li>Ensure marketing materials align with brand guidelines and hotel positioning.</li> <li>Support the development and execution of marketing campaigns and promotional activities.</li> </ul> <p> <strong>Campaign Coordination</strong> </p> <ul> <li>Coordinate marketing, public relations, advertising, and promotional campaigns.</li> <li>Liaise with internal departments and external vendors to ensure timely campaign delivery.</li> <li>Assist in organizing photoshoots, media visits, and promotional events.</li> </ul> <p> <strong>Content &amp; Communications</strong> </p> <ul> <li>Create and update marketing content for brochures, newsletters, website pages, and social media platforms.</li> <li>Support media communications and prepare promotional materials.</li> <li>Assist with internal communication initiatives and announcements.</li> </ul> <p> <strong>Digital Marketing Support</strong> </p> <ul> <li>Assist in managing the hotel's digital presence, including website updates, social media channels, email campaigns, and online listings.</li> <li>Support SEO, paid advertising, and social media activities as directed.</li> <li>Monitor digital campaign performance and prepare basic performance reports.</li> </ul> <p> <strong>CRM &amp; Guest Engagement</strong> </p> <ul> <li>Support CRM initiatives and email marketing campaigns.</li> <li>Assist with guest communication campaigns and loyalty program promotions.</li> <li>Maintain guest database accuracy and marketing distribution lists.</li> </ul> <p> <strong>Events &amp; Activations</strong> </p> <ul> <li>Support the planning and execution of hotel events, promotions, partnerships, and activations.</li> <li>Coordinate marketing materials required for events and campaigns.</li> <li>Assist with on-site event logistics and brand visibility initiatives.</li> </ul> <p> <strong>Market Research &amp; Reporting</strong> </p> <ul> <li>Conduct market and competitor research to identify trends and opportunities.</li> <li>Monitor campaign performance and collect data for reporting purposes.</li> <li>Prepare regular marketing activity reports and presentations.</li> </ul> <p> <strong>Agency &amp; Supplier Coordination</strong> </p> <ul> <li>Coordinate with marketing agencies, designers, photographers, printers, and other suppliers.</li> <li>Follow up on project timelines and ensure deliverables meet required standards.</li> </ul> <p> <strong>Administration</strong> </p> <ul> <li>Maintain organized marketing files, databases, and asset libraries.</li> <li>Assist in budget tracking, purchase requests, and invoice processing.</li> <li>Ensure all hotel listings and promotional content remain current and accurate.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li> <strong>Experience: </strong>Minimum 2 3 years of experience in marketing, communications, or a related field, preferably within hospitality, tourism, or luxury brands.</li> <li> <strong>Communication Skills: </strong>Excellent written and verbal communication skills in English. Additional language skills are an advantage.</li> <li> <strong>Personal Attributes: </strong>Highly organized, proactive, and detail-oriented. <strong> </strong>Strong interpersonal and teamwork skills. <strong> </strong>Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li> <li> <strong>Education: </strong>Bachelor's degree or diploma in Marketing, Communications, Business Administration, or a related field.</li> <li> <strong>Technical Skills: </strong>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). <strong> </strong>Familiarity with social media platforms, content management systems, email marketing tools, and basic design software. <strong> </strong>Knowledge of digital marketing platforms is an advantage.</li> <li> <strong>Additional Assets: </strong>Previous experience in hospitality marketing. Experience working with marketing agencies, content creation, and event coordination.</li> </ul> <p> </p> <br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>As the sales and marketing director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.</p> <h4>What is in it for you:</h4> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> <h4>Key responsibilities:</h4> <li><strong>Sales strategy and execution:</strong> Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.</li> <li><strong>Marketing and branding:</strong> Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.</li> <li><strong>Team leadership:</strong> Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.</li> <li><strong>Customer relationship management:</strong> Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business.</li> <li><strong>Event management:</strong> Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.</li> <li><strong>Reporting and analysis:</strong> Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.</li> <h4>Qualifications</h4> <li><strong>Education:</strong> Bachelor’s degree in marketing, business administration, or related field (master’s preferred).</li> <li><strong>Experience:</strong> Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.</li> <li><strong>Leadership:</strong> Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.</li> <li><strong>Communication:</strong> Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.</li> <li><strong>Technical skills:</strong> Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.</li> <li><strong>Strategic thinking:</strong> Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.</li> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>