وظائف مشرف فرع في البحرين

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ol><li>Greet guests at the limousine and ensure that they are escorted safely to their Hotel room.</li></ol><ol><li>Greet guests on arrival at the hotel and conduct check-in and registration procedures.</li></ol><ol><li>Check suites prior to guest check-in to ensure they are clean, properly equipped and in high standard of maintenance.</li></ol><ol><li>Implement and maintain guest guest recognition program.</li></ol><ol><li>Handle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up.</li></ol><ol><li>Maintain an up to date files and information on tours, sightseeing and points of general interest and make the necessary bookings when requested.</li></ol><ol><li>Conduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary.</li></ol><ol><li>Upsell all hotel rooms, spa, gallery and F&amp;B outlets.</li></ol><ol><li>Entertain guests when appropriate.</li></ol><ol><li>Assist the cashiers with guest billing procedures.</li></ol><ol><li>Ensure that guest check out arrangements are in order, and to bid guests farewell.</li></ol><ol><li>Carry out administrative requirements as directed.&nbsp;</li></ol><p><strong>General</strong></p><br><ol><li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li></ol><ol><li>Performs additional duties as directed by supervisors.</li></ol><ol><li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li></ol><ol><li>Is fully conversant with al health and safety, fire and emergency procedures.</li></ol><ol><li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li></ol><ol><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li></ol><ol><li>Attends meetings and training as required by supervisors.</li></ol><ol><li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li></ol><ol><li>Interacts with guests actively soliciting feedback.</li></ol><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Fluent in English (written and spoken); proficient in Russian</li><li>Previous experience in Guest Relations, Front Office, or luxury hospitality preferred</li><li>Excellent communication and interpersonal skills with a naturally engaging personality</li><li>Strong problem-solving abilities and emotional intelligence</li><li>Ability to remain calm, professional, and detail-oriented under pressure</li><li>Proficiency in Opera PMS or similar hotel management systems is an advantage</li><li>Passion for creating exceptional guest experiences and meaningful connections</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Supports Butlers in creating personal connections with guests through emotional luxury.</li><li>Responsible to have full knowledge of in suite and maxi bar set-ups.</li><li>Supports Butler in regular service offerings include unpacking, packing, light laundry handling, shoe-shine service if needed.</li><li>Fully understands the difference of room categories and guest levels / VIPs.</li><li>Promptly answers calls, instant messages from the Butler they work with as well as in their department.</li><li>Engages, customizes and organises in suite Maxi Bar set-ups for the occupied suites with the instructions of the Butler.</li><li>Make sure to report used items in suites Maxi Bars and are charged to the guest’s accounts.</li><li>Make sure Butler trolleys and dedicated pantries are well-stocked and ready for the next shift.</li><li>Cleans and maintains all Butler working areas including guest suites, pantries, stores, equipment, perishables, stationary, etc. with the instruction and support of the Butler they work with.</li><li>Follows up necessary hygiene procedures on daily basis.</li><li>Completes the missing products from purchasing department and stocks them neatly in the designated pantries / storages.</li><li>Works closely with in room dining and engages / customizes replenishment of amenities for the occupied suites with the instructions of the Butler.</li><li>Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites with the instructions of the Butler.</li><li>Ensures all communication is carried clearly amongst the team.</li></ul><ul><li>Intuitively anticipates through observation and interactions guests’ needs and wants. Shares guest preferences with Butlers to be recorded on guest’s profile.</li><li>Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.</li><li>Cooperates closely with Butlers and Butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel<em>.</em></li><li>Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.</li><li>Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel.</li><li>Follows Hotel Evacuation Policy in case of an Emergency.</li></ul><br>Qualifications<br><br><ul><li>Possesses strong interpersonal skills and ability to communicate in second language.</li><li>Ascertains and addresses guest/colleague needs.</li><li>Focuses on service with an eye for detail and an approachable attitude.</li><li>Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.</li><li>Prioritizes and organizes work assignments and delegates work effectively.</li><li>Self-motivates and shows good initiative in a dynamic environment.</li><li>Ensures security and confidentiality of guest and hotel information.</li><li>Embraces and responds to change effectively.</li><li>Understands international luxury travelers and their needs..</li><li>An understanding of cultural nuisances in dealing with local and Middle Eastern guests.</li><li>Anticipates the needs and the assistance a Butler might need upon a guest’s stay, from their arrival to departure.</li><li>Strives an effort to capture the fineness of the everyday work.</li><li>Shows enthusiasm for self-development.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<div ><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Would you like to become part of the world's most international company in the world?</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Overall Role Purpose  </font></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >To provide the point of contact between maintenance and all other departments including Flight Dispatch, Network Control Group, MX Outstation Support, etc.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Assisting the Maintenance Line Supervisors to plan defect rectification, scheduled and preventative maintenance. Ensure that highest levels of dispatch reliability figures for the airline are achieved.</span><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><br></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Your Tasks:</font></span></strong><span ></span></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Maintain oversight & coordinate all AOG Aircraft back into service in a safety compliant & efficient manner.</span></li><li><span >Liaise with the Planning department & Network Operations Control to ensure effective optimization for maintenance decisions on schedule changes to resolve conflicts between scheduled maintenance and the daily operations flight schedule.</span></li><li><span >Liaise with the Planning department for the completion of all scheduled maintenance in accordance with the operators Approved Maintenance Program.</span></li><li><span >Control and progress timely closure of all carried defects under the Operators Minimum Equipment list & ensure all maintenance remains in compliance with MEL Limitations.</span></li><li><span >Continuous Monitoring and control of repetitive defects using reliability data providing troubleshooting support for defect rectification.</span></li><li><span >Continuous Management & control of the on board carried flyaway kit to further reduce operator service interruptions at outstations and improve technical dispatch reliability.</span></li><li><span >Organize and manage outstation third party service providers support to provide optimum service levels to the Operator addressing any shortfalls in service.</span></li><li><span >Communicate flight schedules & organize third party support at outstations where support agreements are in place. In the event of a defect down route the MOC Manager is the point of contact with the contracted organization to return the aircraft to service.</span></li><li><span >Responsibility to Chair and Minute the Daily Maintenance Operations Meeting to follow up and address repetitive defects and open technical issues.</span></li><li><span >Liaise with Type Cert Holders & Original Equipment Manufacturers to submit service requests on behalf of the AMO.</span></li><li><span >Any reasonable request from DHL Management.</span></li><li><span >Liaise with the Materials Section & the Engineering Section to ensure provision of material, tooling and equipment required for Deferrals & open technical requests.</span></li><li><span >Must be able to troubleshoot Airframe, Engine and APU systems</span></li><li><span >Regular day to day contact with Flight Dispatch, Flight Crews, MX Outstation Support, Network Control Group, Line Maintenance Supervisors.</span></li><li><span >Evaluate teardown reports, corrective actions, overhaul reports from repair / overhaul vendors and suppliers when required.</span></li><li><span >Assess Airworthiness Directives, the Manufacturer’s Alert Service Bulletins, Service bulletins, Service Letters and Fleet Team Digests if necessary.</span></li><li><span >Be familiar with Continuous Airworthiness Maintenance Programs.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Your Profile:</font></span></strong><span ></span></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Minimum of 5 years’ experience in Maintenance Operations Control.</span></li><li><span >A Licensed Aircraft Maintenance Engineer B1 and/or B2.</span></li><li><span >Experience with the Microsoft Office suite of software, particularly PowerPoint and Excel.</span></li><li><span >Experience using My Boeing Fleet, General Electric and Stream application would be considered an advantage.</span></li><li><span >Experience with the Trax Maintenance systems or other similar maintenance software would be considered an advantage.</span></li><li><span >The candidate should be fluent in written and spoken English, enough to communicate at all levels in required technical terms.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Our Offer:</font></span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >We look forward to receiving your application!</span></strong></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>To provide the point of contact between maintenance and all other departments including Flight Dispatch, Network Control Group, MX Outstation Support, etc.</span></p><br><br><p><span>Assisting the Maintenance Line Supervisors to plan defect rectification, scheduled and preventative maintenance. Ensure that highest levels of dispatch reliability figures for the airline are achieved.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Maintain oversight &amp; coordinate all AOG Aircraft back into service in a safety compliant &amp; efficient manner.</span></li><li><span>Liaise with the Planning department &amp; Network Operations Control to ensure effective optimization for maintenance decisions on schedule changes to resolve conflicts between scheduled maintenance and the daily operations flight schedule.</span></li><li><span>Liaise with the Planning department for the completion of all scheduled maintenance in accordance with the operators Approved Maintenance Program.</span></li><li><span>Control and progress timely closure of all carried defects under the Operators Minimum Equipment list &amp; ensure all maintenance remains in compliance with MEL Limitations.</span></li><li><span>Continuous Monitoring and control of repetitive defects using reliability data providing troubleshooting support for defect rectification.</span></li><li><span>Continuous Management &amp; control of the on board carried flyaway kit to further reduce operator service interruptions at outstations and improve technical dispatch reliability.</span></li><li><span>Organize and manage outstation third party service providers support to provide optimum service levels to the Operator addressing any shortfalls in service.</span></li><li><span>Communicate flight schedules &amp; organize third party support at outstations where support agreements are in place. In the event of a defect down route the MOC Manager is the point of contact with the contracted organization to return the aircraft to service.</span></li><li><span>Responsibility to Chair and Minute the Daily Maintenance Operations Meeting to follow up and address repetitive defects and open technical issues.</span></li><li><span>Liaise with Type Cert Holders &amp; Original Equipment Manufacturers to submit service requests on behalf of the AMO.</span></li><li><span>Any reasonable request from DHL Management.</span></li><li><span>Liaise with the Materials Section &amp; the Engineering Section to ensure provision of material, tooling and equipment required for Deferrals &amp; open technical requests.</span></li><li><span>Must be able to troubleshoot Airframe, Engine and APU systems</span></li><li><span>Regular day to day contact with Flight Dispatch, Flight Crews, MX Outstation Support, Network Control Group, Line Maintenance Supervisors.</span></li><li><span>Evaluate teardown reports, corrective actions, overhaul reports from repair / overhaul vendors and suppliers when required.</span></li><li><span>Assess Airworthiness Directives, the Manufacturer’s Alert Service Bulletins, Service bulletins, Service Letters and Fleet Team Digests if necessary.</span></li><li><span>Be familiar with Continuous Airworthiness Maintenance Programs.</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Minimum of 5 years’ experience in Maintenance Operations Control.</span></li><li><span>A Licensed Aircraft Maintenance Engineer B1 and/or B2.</span></li><li><span>Experience with the Microsoft Office suite of software, particularly PowerPoint and Excel.</span></li><li><span>Experience using My Boeing Fleet, General Electric and Stream application would be considered an advantage.</span></li><li><span>Experience with the Trax Maintenance systems or other similar maintenance software would be considered an advantage.</span></li><li><span>The candidate should be fluent in written and spoken English, enough to communicate at all levels in required technical terms.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Safety Officer Department: HSSE Location: Bahrain Role Summary The Safety Officer is responsible for implementing and monitoring health, safety, and environmental policies across project sites to ensure compliance with company standards and local regulations.<br> The role focuses on identifying workplace hazards, promoting a strong safety culture, conducting inspections and investigations, and ensuring a safe working environment for all employees and contractors.<br> Key Responsibilities Conduct regular site inspections to identify unsafe conditions, unsafe acts, and potential hazards.<br> Ensure compliance with company HSE policies, procedures, and legal requirements.<br> Investigate accidents, incidents, near misses, and injuries, and prepare detailed reports with corrective and preventive actions.<br> Maintain records and statistics related to occupational injuries, accidents, and safety performance.<br> Monitor the availability, condition, and maintenance of fire prevention systems, firefighting equipment, and emergency response facilities.<br> Conduct periodic inspections of safety equipment and maintain inspection records.<br> Perform risk assessments and recommend appropriate control measures to eliminate or minimize workplace hazards.<br> Ensure proper selection and use of Personal Protective Equipment (PPE).<br> Deliver safety inductions, toolbox talks, awareness campaigns, and training programs to promote a positive safety culture.<br> Develop and implement annual safety awareness plans, including seminars, workshops, posters, and safety communications.<br> Participate in occupational health and safety committee meetings.<br> Provide guidance and advice on HSE matters to employees, supervisors, and management.<br> Monitor compliance with environmental and occupational health requirements on project sites.<br> Assist in emergency preparedness and response planning.<br> Qualifications &amp; Skills NEBOSH Level 3 Certification or equivalent recognized safety qualification.<br> Academic qualifications relevant to Occupational Health, Safety, Environmental Management, Engineering, or a related field.<br> Certification and competencies approved by relevant labor and regulatory authorities where applicable.<br> Strong knowledge of Bahrain labor laws and occupational health and safety regulations.<br> Minimum 3 years of HSE experience within the construction industry.<br> Experience working on construction sites with exposure to high-risk activities.<br> Proven experience in conducting inspections, investigations, and risk assessments.<br> Strong knowledge of occupational health and safety principles and practices.<br> Familiarity with hazards related to construction activities, including fire, electrical, noise, radiation, manual handling, and hazardous substances.<br> Knowledge of ISO 14001 Environmental Management Systems and OHSAS 18001 / ISO 45001 Occupational Health &amp; Safety Management Systems.<br> Ability to conduct risk assessments and develop mitigation measures.<br> Strong analytical and reporting skills with the ability to compile and interpret safety statistics.<br> Excellent communication, presentation, and training skills.<br> Strong attention to detail and problem-solving abilities.<br> Proficient in preparing reports, safety documentation, and records.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Maintenance Manager is responsible for leading and managing all maintenance activities across the manufacturing facility to ensure maximum equipment reliability, operational efficiency, safety, and production continuity. The role oversees preventive, predictive, and corrective maintenance programs for production machinery, utilities, and facility infrastructure, with a strong focus on minimizing downtime, optimizing maintenance costs, and supporting continuous improvement initiatives within a cable manufacturing environment.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Maintenance Management</strong></p><ul><li><p>Develop and implement maintenance strategies, policies, and procedures to ensure equipment reliability and operational excellence.</p></li><li><p>Lead and manage preventive, predictive, and corrective maintenance programs across all plant equipment and facilities.</p></li><li><p>Ensure timely response and resolution of equipment breakdowns to minimize production downtime.</p></li><li><p>Monitor equipment performance and establish maintenance KPIs to drive continuous improvement.</p></li><li><p>Oversee maintenance planning, scheduling, and resource allocation.</p></li></ul><p><strong>Asset Reliability &amp; Continuous Improvement</strong></p><ul><li><p>Implement reliability-centered maintenance (RCM) and root cause analysis (RCA) methodologies.</p></li><li><p>Analyze equipment failures and develop corrective actions to prevent recurrence.</p></li><li><p>Lead initiatives to improve equipment availability, efficiency, and lifespan.</p></li><li><p>Support Lean Manufacturing, TPM (Total Productive Maintenance), and continuous improvement projects.</p></li></ul><p><strong>Cable Manufacturing Equipment Oversight</strong></p><ul><li><p>Ensure proper maintenance of cable manufacturing equipment including:</p><ul><li><p>Wire drawing machines</p></li><li><p>Stranding machines</p></li><li><p>Extrusion lines</p></li><li><p>Armoring machines</p></li><li><p>Cabling and laying-up machines</p></li><li><p>Testing and quality control equipment</p></li></ul></li><li><p>Ensure utilities such as compressors, chillers, HVAC systems, generators, and power distribution systems are maintained effectively.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Lead, mentor, and develop maintenance engineers, supervisors, technicians, and contractors.</p></li><li><p>Establish performance objectives and conduct regular performance evaluations.</p></li><li><p>Identify training needs and ensure continuous technical development of maintenance personnel.</p></li><li><p>Promote a culture of accountability, safety, and teamwork.</p></li></ul><p><strong>Budget &amp; Cost Control</strong></p><ul><li><p>Prepare and manage the annual maintenance budget.</p></li><li><p>Control maintenance costs while ensuring equipment reliability and safety.</p></li><li><p>Monitor spare parts inventory and optimize stock levels.</p></li><li><p>Evaluate and negotiate contracts with external service providers and suppliers.</p></li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><ul><li><p>Ensure compliance with company HSE policies and local regulatory requirements.</p></li><li><p>Promote safe maintenance practices and enforce lockout/tagout (LOTO) procedures.</p></li><li><p>Support audits, inspections, and certification requirements.</p></li><li><p>Ensure compliance with ISO standards and other applicable industry regulations.</p></li></ul><p><strong>Project Management</strong></p><ul><li><p>Lead plant maintenance-related capital projects, upgrades, and equipment installations.</p></li><li><p>Coordinate with production, engineering, procurement, and quality departments.</p></li><li><p>Participate in commissioning and start-up activities for new machinery and production lines.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related discipline.</p></li><li><p>Master's degree is an advantage.</p></li><li><p>Professional certifications such as CMRP, PMP, or Maintenance Management certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 10–15 years of maintenance experience within a manufacturing environment.</p></li><li><p>At least 5 years in a senior maintenance leadership role.</p></li><li><p>Experience in cable manufacturing, metals, heavy industry, or continuous-process manufacturing is highly preferred.</p></li><li><p>Proven experience managing large maintenance teams and complex industrial assets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member &amp; guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations &amp; service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance &amp; continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training &amp; service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience &amp; member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Construction Project Manager – Marine Division: Nass Contracting Location: Bahrain Role Summary The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards.<br> The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out.<br> The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.<br> Key Responsibilities Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.<br> Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.<br> Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.<br> Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.<br> Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.<br> Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.<br> Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.<br> Review and approve project methodologies, work plans, method statements, and construction sequences.<br> Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.<br> Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.<br> Administer contracts, evaluate variations, manage claims, and support commercial negotiations.<br> Identify opportunities for value engineering and continuous process improvement.<br> Conduct regular project review meetings and ensure timely resolution of technical and operational issues.<br> Oversee project commissioning, handover, documentation, and successful project close-out.<br> Qualifications and Skills Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.<br> Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.<br> Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.<br> Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.<br> Proficiency in project management software such as Primavera P6 and Microsoft Project.<br> Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.<br> Excellent leadership, communication, negotiation, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.<br> Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events. Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p><p>Responsibilities</p><ol><li>Member &amp; guest experience<ul><li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li><li>Ensure every member interaction reflects the standards of a luxury private club</li><li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li><li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li><li>Identify opportunities to surprise and delight members through personalised experiences</li><li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li></ul></li><li>Hospitality operations &amp; service excellence<ul><li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li><li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li><li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li><li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li><li>Monitor daily operations to ensure a seamless member journey across every department</li></ul></li><li>Cross-functional service leadership<ul><li>Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience</li><li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li><li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li><li>Promote collaboration and accountability for service excellence across the organisation</li></ul></li><li>Quality assurance &amp; continuous improvement<ul><li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li><li>Conduct regular mystery audits and operational walkthroughs</li><li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li><li>Lead service improvement projects and monitor implementation across departments</li><li>Benchmark the club against leading luxury hospitality and private club standards</li></ul></li><li>Training &amp; service culture<ul><li>Champion a hospitality-first culture throughout the organisation</li><li>Design and deliver customer service training programmes for all member-facing employees</li><li>Coach managers and supervisors on luxury service delivery and member engagement</li><li>Reinforce standards through regular observations, coaching, and feedback</li><li>Recognise and celebrate exceptional service across teams</li></ul></li><li>Club ambience &amp; member engagement<ul><li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li><li>Work with Marketing, Membership, and Events teams to enhance member engagement initiatives</li><li>Support the delivery of exclusive member experiences and hospitality activations</li><li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline</p><p>5 8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</p><p>Proven experience in guest relations, front office, hospitality operations, or luxury service management</p><p>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</p><p>Experience leading cross-functional service improvement initiatives</p><p>Exceptional interpersonal, communication, and relationship-building skills</p><p>Comfortable engaging with senior executives, VIPs, members, and international guests</p><p>Experience designing service standards and delivering hospitality training is highly desirable</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience/background in European &amp; Mediterranean cuisine &amp; fine dining restaurants, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>