وظائف كول سنتر - المنامة البحرين
٥٢ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>DC Expansion & Cost Performance:</strong></p> <ul> <li>Accountable for delivering DC operations within approved OPEX and Capex budgets.</li> <li>Own cost levers across pallets, logistics, manpower, and fleet utilization.</li> <li>Drive DC cost-to-serve improvement initiatives in collaboration with C&P and Ops Excellence.</li> <li>Implement optimal DC to DSD scheduling to improve cost efficiency and service levels. </li> <li>Monitor and control 3PL performance against commercial terms and SLAs. (Cost and penalty framework)</li> <li>Lead DC expansion and capacity ramp up execution as per approved Capex plan.</li> <li>Work on optimising the route planning for last mile deliveries.</li> </ul> <p><strong>Operations Proficiency:</strong></p> <ul> <li>Drive productivity improvement initiatives across picking, loading, dispatch, and transfer execution.</li> <li>Own execution of transport network plans defined by Ops Excellence, ensuring local feasibility and compliance.</li> <li>Plan and deploy manpower and fleet at ground level to optimize capacity utilization (thru Ops-ex Models).</li> <li>Implement DC layout and process improvements to enhance throughput and reduce handling time in coordination with 3PL.</li> </ul> <p><strong>Process Compliance:</strong></p> <ul> <li>Ensure the DC team follows correct processes in on-ground operations and WMS postings to avoid matching errors.</li> <li>Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy.</li> <li>Maintain safety, regulatory compliance, and operational risk control standards.</li> </ul> <p><strong>Stakeholder Management:</strong></p> <ul> <li>Ensure proper information flow through the right communication channels.</li> <li>Engage on a daily basis with 3PL, regional and central teams.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What Did We Order?</strong></p> <p> Bachelor s degree with minimum 3-5 years of experience in a fast-paced DC environment (ideally in a 3PL or Ecommerce/Quick Commerce space) </p> <p> Two (2) to Three (3) years experience utilizing a major WMS platform like Manhattan/Infor/Microsoft Dynamics/etc</p> <p> Extremely organized and process-driven, Lean Six Sigma or 5S understanding preferred</p> <p> Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio, Tableau.</p> <p> Strong problem solving abilities with a process oriented mindset</p> <p> Strong written and verbal communication skills across a set of stakeholders</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>DC Expansion & Cost Performance:</strong></p><ul><li>Accountable for delivering DC operations within approved OPEX and Capex budgets.</li><li>Own cost levers across pallets, logistics, manpower, and fleet utilization.</li><li>Drive DC cost-to-serve improvement initiatives in collaboration with C&P and Ops Excellence.</li><li>Implement optimal DC to DSD scheduling to improve cost efficiency and service levels.</li><li>Monitor and control 3PL performance against commercial terms and SLAs. (Cost and penalty framework)</li><li>Lead DC expansion and capacity ramp up execution as per approved Capex plan.</li><li>Work on optimising the route planning for last mile deliveries.</li></ul><p><strong>Operations Proficiency:</strong></p><ul><li>Drive productivity improvement initiatives across picking, loading, dispatch, and transfer execution.</li><li>Own execution of transport network plans defined by Ops Excellence, ensuring local feasibility and compliance.</li><li>Plan and deploy manpower and fleet at ground level to optimize capacity utilization (thru Ops-ex Models).</li><li>Implement DC layout and process improvements to enhance throughput and reduce handling time in coordination with 3PL.</li></ul><p><strong>Process Compliance:</strong></p><ul><li>Ensure the DC team follows correct processes in on-ground operations and WMS postings to avoid matching errors.</li><li>Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy.</li><li>Maintain safety, regulatory compliance, and operational risk control standards.</li></ul><p><strong>Stakeholder Management:</strong></p><ul><li>Ensure proper information flow through the right communication channels.</li><li>Engage on a daily basis with 3PL, regional and central teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What Did We Order?</strong></p><p> Bachelor s degree with minimum 3-5 years of experience in a fast-paced DC environment (ideally in a 3PL or Ecommerce/Quick Commerce space)</p><p> Two (2) to Three (3) years experience utilizing a major WMS platform like Manhattan/Infor/Microsoft Dynamics/etc</p><p> Extremely organized and process-driven, Lean Six Sigma or 5S understanding preferred</p><p> Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio, Tableau.</p><p> Strong problem solving abilities with a process oriented mindset</p><p> Strong written and verbal communication skills across a set of stakeholders</p><p></p></section>
<p><p>We're offering an exciting Care Center internship opportunity at Allianz Partners - Bahrain for motivated individuals who are eager to learn, grow, and make an impact.</p>
<h4>About the role</h4>
<p>As a Care Center intern, you will support the Care Center team in handling customer inquiries, providing exceptional service, and ensuring smooth day-to-day operations. You'll gain hands-on experience in customer communication, case management, and healthcare support processes within a leading global organization.</p>
<h4>What you do</h4>
<ul>
<li>Handle inbound and outbound customer calls with professionalism and care.</li>
<li>Support the team with case follow-ups, documentation, and data updates.</li>
<li>Assist in coordinating with internal departments for timely resolution of requests.</li>
<li>Contribute to improving customer satisfaction and service efficiency.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bahraini nationals only</li>
<li>Fresh university graduate</li>
<li>No working experience</li>
<li>Bachelor's degree (medical or health-related background preferred)</li>
<li>Strong communication and time-management skills</li>
<li>Proficiency in MS Office (Excel, Word, Outlook)</li>
<li>Positive attitude and willingness to learn in a fast-paced environment</li>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Join us. Let's care for tomorrow.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The key principles of the role are the preparation and execution of Architectural Designs under the direction of the Manager in accordance with BAC procedures to meet and exceed client expectations whilst working within a multi-disciplined team and maintaining customer relationships. The role also requires the supervision of architecturally focused construction works and the ability to manage small/medium projects where the focus is primarily architecture or building oriented. KEY RESPONSIBILITIES Project Engineering Responsible for the success and execution of architectural designs assigned by the Line Manager or Senior Architect and any further assigned technical projects Carry out architectural analysis, design and detailing of architectural components of a buidling works Budget and Planning Establish a plan / programme on design works, define related objectives and follow up of design work through effective supervision on site during execution. Support the Line Manager or Senior Architect in the supervision of construction contractors to ensure that infrastructure works are constructed in accordance with the designs Assist the Line Manager in the review and comment on third party architectural proposals including designs and shop drawings Processes and Procedures Assist the Line Manager or Senior Architect in coordinating with other designers, including other architects, geotechnical and MEP engineers , to investigate all conditions affecting architectural design and to agree on safe designs and their fit with the aesthetic concept of the construction Capture and share learning in order to benefit future developments across the Group. RISK, COMPLIANCE AND BUSINESS CONTINUITY Compliance Follow all, risk, compliance, and Code of Conduct requirements when performing daily duties. Complete all mandatory compliance and safety training within the required timelines. Report suspected misconduct, policy violations, or regulatory concerns through approved channels. Risk and Information Security Protect business information at all time and adhere to information security procedures. Report any discrepancies, irregularities, or suspected information-security breaches immediately. Maintain accurate and accessible documentation relevant to assigned duties. Safety Comply with SMS safety procedures and guidelines Identify and report hazards, unsafe conditions and incidents promptly Use appropriate PPE and support a positive safety culture through responsible behavior Business Continuity Understand assigned BC responsibilities and follow organizational continuity plans Participate in all required BC drills, simulations, and training Remain reachable/on-call and report to work if required during Business Continuity or command center activation Notify management before international travel to support continuity planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>JOB REQUIREMENTS EDUCATION / QUALIFICATIONS Bachelor's Degree BSc/BEng in Architecture CEng, MICE, or equivalent EXPERIENCE A minimum of 2 years experience in Architecture Experience of Design Management would be beneficial but not essential About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph</p><p></p></section>
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ol><li><p>Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.</p><br></li><li><p>Respond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.</p><br></li><li><p>Conduct personalized hotel site inspections and tours for event planners and decision-makers.</p><br></li><li><p>Negotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food & beverage minimums.</p><br></li><li><p>Maximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.</p><br></li><li><p>Create detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.</p><br></li><li><p>Serve as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.</p><br></li><li><p>Forecast group room night pick-up weekly and monitor attrition risk to minimize penalty losses.</p><br></li><li><p>Track all sales activity, leads, and bookings in CRM (Delphi, Cvent, or similar) and achieve monthly room night production goals.</p><br></li><li><p>Maintain flexible schedule including evenings and weekends as required for event duty coverage and wedding functions.</p><br></li></ol><br>Qualifications<br><br><p>What you will bring to the role:</p><br><ul><li>Minimum 12 months’ experience in a proactive sales role, preferably in a hotel or conference and events focused business</li><li>Ability to work in a fast-paced environment where excellent planning and execution skills are needed</li><li>Exceptional attention to detail and comfortable communicating with all stakeholders</li><li>Sound understanding of emerging trends in the industry</li><li>Understanding of budgeting and forecasting, and ability to prepare reports</li><li>Able to work independently as well as build strong relationships within the hotel team</li><li>Confident and articulate, with negotiation and networking skills</li><li>Arabic Speaking is an added value.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE Observe, monitor, assess and comment on all aspects of the Cabin Appearance and product team, its provisioning on board and provide continual feedback on cabin appearance and cabin Product issues that may affect the brand, the Cabin Appearance. This includes providing guidance to Operations team, Technical team, and Ground handlers, and advise that Gulf Air aircraft in both appearance standards meet the specified guidelines set by Commercial team/Marketing department and ensure that the highest standard of hygiene and cleanliness are always observed by product and cleaning contractors. KEY RESPONSIBILITIES Conduct appraisals of departing and arriving aircraft to ensure presentation and provisioning meet company standards. Monitor the Cabin Appearance program, including special audits, and coordinate with Officers on all product-related subjects. Conduct pre-audit research, submit audit scope for approval, and review audit reports prior to managerial approval. Maintain accurate data entry for audit and inspection reports and prepare periodic evaluation reports on Cabin Appearance functions. Complete audits and reports as scheduled and conduct inspections to verify compliance with operational procedures and standards. Notify management of observed areas of nonconformity and follow up on corrective action plans. Monitor inspection teams to ensure hygiene and cleanliness standards are maintained by product and cleaning contractors. Prepare daily and monthly reports on cabin check activities, achievements, observations, and new ideas for management. Report any aircraft damage immediately to engineers and Cabin Appearance team. Ensure the team inspects aircraft cleaning to maintain Gulf Air standards and that all materials used on board are approved and safe. Perform any other duties related to the job assigned by the Management. RISK, COMPLIANCE AND BUSINESS CONTINUITY Compliance Follow all, risk, compliance, and Code of Conduct requirements when performing daily duties. Complete all mandatory compliance and safety training within the required timelines. Report suspected misconduct, policy violations, or regulatory concerns through approved channels. Risk and Information Security Protect business information at all time and adhere to information security procedures. Report any discrepancies, irregularities, or suspected information-security breaches immediately. Maintain accurate and accessible documentation relevant to assigned duties. Safety (Gulf Air) Follow the SMS policy and procedures. Report hazards/unsafe conditions promptly. Report incidents/near-misses immediately. Use PPE and safe practices. Keep required safety records accurate. Follow Business Case / command center instructions when activated. Safety (Bahrain Airport Company) Comply with SMS safety procedures and guidelines Identify and report hazards, unsafe conditions and incidents promptly Use appropriate PPE and support a positive safety culture through responsible behavior Business Continuity Understand assigned BC responsibilities and follow organizational continuity plans Participate in all required BC drills, simulations, and training Remain reachable/on-call and report to work if required during Business Continuity or command center activation Notify management before international travel to support continuity planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION / QUALIFICATIONS Bachelor's degree in Accounting, Banking and Finance, or an equivalent major in the related field EXPERIENCE 0-2 years of experience in the related field JOB SPECIFIC SKILLS & ATTRIBUTES Strong mathematical skills. Good analytical skills with experience in data analysis and performance monitoring. Ability to work under pressure and manage multiple initiatives simultaneously.</p><p>About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph CV Qualifications Passport</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ol><li><p>Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.</p><br></li><li><p>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.</p><br></li><li><p>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.</p><br></li><li><p>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.</p><br></li><li><p>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.</p><br></li><li><p>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.</p><br></li><li><p>Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.</p><br></li><li><p>Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.</p><br></li><li><p>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.</p><br></li><li><p>Step in to cover the Sales Director’s duties during absence and work flexible evenings/weekends for major group arrivals or events.</p><br></li></ol><br>Qualifications<br><br><ul><li>2-3 years of proven experience in sales management, with a focus on groups and events</li><li>Demonstrated experience in hospitality, resort operations, or event coordination</li><li>Strong proficiency in CRM software and sales reporting tools</li><li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients</li><li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets</li><li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously</li><li>Team leadership experience with the ability to motivate and develop staff</li><li>Proficiency in Microsoft Office Suite and event management software</li><li>Knowledge of group booking systems and hospitality management systems</li><li>Ability to work flexible hours, including evenings and weekends as needed for events</li><li>Willingness to work in a resort environment and adapt to a multicultural workplace</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Analytical skills with the ability to interpret sales data and market trends</li><li>Experience in luxury hospitality or high-end event management is preferred</li><li>Arabic Speaking is an added value.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">- Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers<br>- 5 year experience in HVAC Industry or in data center mechanical engineering<br>- Bachelor of Engineering (BEng) in Mechanical Engineering<br>- Bachelor Degree or equal in mechanical engineer. As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:<br> Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.<br> Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.<br> Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.<br> Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.<br> Develop innovative solutions for AWS s data centers.<br> Work on concurrent projects, sometimes in multiple geographical regions.<br> Initiate and lead engineering audits including on-site visits within Amazon s data centers. Produce reports outlining risks with recommended mitigations and remediations.<br> Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.<br> <br>Key job responsibilities<br>Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:<br> Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.<br> Are detail and data oriented.<br> Have experience solving problems with engineered solutions.<br> Have experience managing engineering projects and consultants.<br> Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).<br> Are adaptable and inclined to get into the field to see things up close.<br> Excited about a mix of office and field work.<br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Knowledge of building codes and regulations for your region<br>- Knowledge of commercial or industrial power systems or mechanical systems<br>- Experience using a variety of web-based and other software tools for calculation and data processing<br>- Experience in electrical system<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Good knowledge of all type Dx - Air conditioning units (Mainly in Ducted, Package, VRF, Minisplit & window etc)</li><li>Should have minimum 5 Years Field Experience.</li><li>Able to quote all type of Dx Retrofit jobs.</li><li>Monitor Maintenance Team.</li><li>Plan day to day Service call & Break down call.</li><li>Plan for Annual Maintenance Contract.</li><li>Preparing Client data base report.</li><li>Monitor Technician, Foremen and Supervisor.</li><li>Able to manage 25 - 30 call per day with 8 team of technician & also plan AMC contract as per convenient.</li><li>Hand on experience on Dx – Air conditioning.</li><li>Good knowledge to identify Spare parts & Brand.</li><li>Good Knowledge of DX- Market for Procurement of spare parts.</li><li>Good communication skill.</li><li>Computer literacy is must (Able to prepare report,letter to client, Quotation etc)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Experience : 3 to 7 Years</p></li><li><p>Education : Bachelor in Mechanical Engineering.</p></li><li><p>Language Requirement : English, Hindi & Arabic will add advantage.</p></li><li><p>Age : “Between” 25 to 34</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Job Overview:</strong></p><br><br><br><p>Join <strong>Euro Motors</strong>, the leader in Bahrain's luxury automotive industry since 1998, located in <strong>Al Hamriya, Sitra</strong>. As a key member of our maintenance team, you will ensure our world-class facilities and prestigious showrooms reflect the peak of technical excellence. In this role, you will be responsible for the installation, daily upkeep, and emergency repair of electrical systems, upholding our mission to be the most professional automotive retailer in the Kingdom by "matching promise with performance."</p><br><br><br><p><strong>Responsibilities:</strong></p><br><br><br><p>The Electrician will be the primary point of contact for all electrical needs within the division. Key duties include:</p><br><br><ul><li><strong>Diagnostic & Repair:</strong> Diagnose malfunctioning systems, apparatus, and components using test equipment and hand tools to locate the cause of breakdowns and implement prompt corrections.</li><li><strong>Installation & Wiring:</strong> Execute the fixing of conduits, new wiring, electrical points, and breakers as required for facility upgrades or maintenance.</li><li><strong>Preventative Maintenance:</strong> Conduct daily checks of all electrical connections and installations to ensure constant operational safety.</li><li><strong>Emergency Response:</strong> Attend all calls, including emergency electrical issues, during both working and non-working hours to ensure business continuity.</li><li><strong>Subcontractor Support:</strong> Provide technical support and oversight to mechanical, civil, and electrical subcontractors working within the company premises.</li><li><strong>Quality & Safety Compliance:</strong> Maintain Quality Management System standards in accordance with the company's Quality Manual, Policy, and HSE (Health, Safety, and Environment) regulations.</li><li><strong>Facility Support:</strong> Carry out minor plumbing works when required and assist in the shifting of company assets or furniture within the premises.</li><li><strong>Reporting:</strong> Regularly report electrical faults and document repair activities as assigned by the Admin Manager or Supervisor.</li></ul><br><p><strong>Qualifications:</strong></p><br><br><br><p>We are looking for a proactive professional with a strong technical background:</p><br><br><ul><li><strong>Experience:</strong> 2 to 5 years of proven experience as a qualified Electrician, preferably within a corporate or industrial environment.</li><li><strong>Education:</strong> Secondary school certificate or equivalent; a professional diploma or certification in electrical studies is highly preferred.</li><li><strong>Technical Skills:</strong><ul><li>Proficiency in inspecting, maintaining, and repairing complex electrical systems.</li><li>Ability to read and interpret technical diagrams, blueprints, and schematics.</li><li>Aptitude for operating specialized equipment used in electrical repair and testing.</li></ul></li><li><strong>Personal Attributes:</strong><ul><li>Strong problem-solving and troubleshooting skills.</li><li>Reliability to handle emergency calls and "On-Call" requirements.</li><li>Ability to work effectively within a team and support various departments (Admin, HSE, Maintenance).</li></ul></li><li><strong>Physical Condition:</strong> Good physical stamina and the ability to perform manual tasks, including light plumbing and asset shifting.</li></ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Personal Assistant is responsible for supporting the manager by handling correspondence and phone inquiries, scheduling meetings and appointments, preparing documents or reports, and maintaining an organized filing system for efficient information management.</p><p>Organize and oversee the day-to-day operations of the manager's professional and personal affairs to guarantee the provision of high-quality support.</p><p>Manage schedules for effective time management, coordinate activities, prioritize appointments and adjust schedules when needed.</p><p>Follow up on business trips and expenses of department members.</p><p>Manage, prioritize, screen and monitor the manager s correspondence, such as calls, emails, posts, and fax, ensuring timely responses.</p><p>Collect and research information on assigned matters, producing reports as required.</p><p>Maintain an efficient filing system to ensure accurate documentation.</p><p>Attend senior-level meetings and record meeting minutes for future reference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in English. Fluency in French is a plus.</li><li>Proficiency in MS Office.</li><li>Bachelor's degree in a related field.</li><li>Zero to one years of experience in a similar role.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.</li><li>Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.</li><li>Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear.</li><li>Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.</li></ul><p></p></section>
<p>Our client, a global financial institution in Bahrain has a vacancy for Security Operations Manager for their Bahrain office.
Responsibilities:
-Primarily responsible for managing the Security Operations team in monitoring, analysing, assessing security events and vulnerabilities in the infrastructure (i.e., software, hardware, and networks).
-Primarily responsible for providing oversight and guidance during security incidents, ensure root cause analysis is undertaken, and remediation plans are executed.
-Ensure incident monitoring, identification, assessment, quantification, reporting, and mitigation.
-Identify security exposures and develop mitigation plans.
-Assist in the enhancement of delivery and management of security platforms including: Endpoint Protection Platforms, Email Security Gateways, Web Proxies, Web Application Firewalls, IPS/IDS etc.
-Leads the security operations unit to implement secure enterprise systems and identifies issues that could compromise data integrity or the security of the network.
-Collaborate with IT Services to develop and maintain secure technology platforms and to ensure the firm`s cyber security goals continue to be met.
-Leading and managing the Security Operations Center and a team of security operational staff members
-Revise and develop processes to strengthen the current Security Operations Framework and provide continuous improvement to the Technology Security function.
-Creation of reports, dashboards, metrics for security operations and presentation to management, including providing executive management with compliance reports and audit findings.
-Provide security and design support to technology teams and ensure security controls</p><p>Education and Qualifications:
-A minimum of 10 years of relevant experience with a minimum of five years of leadership or management experience in a technical or security Operational role. (BFSI industry experience is preferred).
-Bachelor’s or master’s degree in Computer Science, Information Systems, or related field.
-Certified Information Systems Security Professional (CISSP)
-ISACA Certified Information Systems Auditor (CISA).
-(ISACA) Certified Information Security Manager (CISM).
-ITIL (Preferred).
Candidates should be based in Bahrain
Those interested send cv to info@1visionconsultancy.net</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>As a Tapster you will:</p><ul><li>Provide quality customer care to inbound calls, chat and emails</li><li>Accurately categorize the reason for the customer call/chat</li><li>Raise support tickets with complete information to enable tracking and resolution of customer requests</li><li>Investigate and resolve customer complaints then close support tickets</li><li>Maintain a database of customer information</li><li>Escalate inquiries to the appropriate team</li><li>Assist customers with registration or account creation</li><li>Pass customer feedback onto the product or sales team to improve the organisation s offerings</li><li>Respond promptly to customer inquiries</li><li>Maintain a positive, empathetic, and professional attitude</li><li>Capture customer satisfaction at the end of every interaction.</li><li>Stay updated on emails and be updated and familiar with all supporting documents on the knowledge base</li><li>Contribute positively towards the achievement of performance targets in all aspects of the team s activities</li><li>Proactively provide solutions or improvements to Tap management that deliver improved complaints management processes for Tap Customers and where possible reduce the volume of complaints</li><li>Support a good team and working environment by assisting fellow employees and participating constructively in team objectives.</li><li>Work on a shift basis. (remote outside of business hours)</li><li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree holder</li><li>Ability to establish credibility and internal relationships</li><li>Understanding of client/merchant/stakeholder care</li><li>Awareness of how your role supports the business</li><li>Enthusiasm for working in a growing fintech</li><li>Ability to work in a team and follow daily tasks</li><li>Skills and knowledge to actively participate in meetings</li><li>Ability to deliver work on time</li><li>Problem-solving and quick-thinking skills</li><li>Ability to organize information and ask relevant questions</li><li>Strong communication skills in English, with a preference for Arabic language ability</li></ul><p>Are you ready to shape the future of payments in MENA?</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>Sofitel Bahrain is looking for a motivated and customer-focused <strong>Gym Instructor</strong> to join our Wellness & Recreation team. The ideal candidate will be passionate about fitness, committed to delivering exceptional guest experiences, and dedicated to promoting a safe and welcoming environment in our fitness facilities.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Welcome guests and provide a professional, friendly, and personalized fitness experience.</li> <li>Conduct gym orientations and demonstrate the safe use of fitness equipment.</li> <li>Design personalized fitness programs based on guests' goals and fitness levels.</li> <li>Monitor guests during workouts to ensure correct exercise techniques and safety.</li> <li>Maintain the cleanliness, organization, and presentation of the fitness center.</li> <li>Perform routine inspections of gym equipment and report any maintenance issues.</li> <li>Support wellness activities, fitness classes, and hotel events as required.</li> <li>Ensure compliance with health, safety, and emergency procedures.</li> <li>Promote the hotel's wellness facilities and services.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Diploma or certification in Fitness, Physical Education, Sports Science, or a related field.</li> <li>Valid Gym/Fitness Instructor or Personal Trainer certification.</li> <li>CPR and First Aid certification is preferred.</li> <li>Minimum 2 years of experience as a Gym Instructor or Personal Trainer, preferably in a luxury hotel, resort, or fitness club.</li> <li>Excellent communication and interpersonal skills.</li> <li>Positive attitude with a strong focus on guest service.</li> <li>Ability to work flexible shifts, including weekends and public holidays.</li> </ul> <br> <div>Additional Information</div> <br> <p> <strong>Your team and working environment:</strong> </p> <ul> <li> <strong>Sofitel Bahrain Zallaq Thalassa Sea & Spa</strong> is a 5-star luxury resort featuring <strong>262 elegantly appointed rooms and suites, plus 4 water villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts <strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature <em>Yamaz</em> Greek restaurant, <em>Fiamma</em> Italian, and <em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent <strong>Al Nakheel Grand Ballroom</strong> (divisible into 3 sections), <strong>Al Nasreya Hall</strong>, <strong>5 dedicated meeting rooms</strong>, and the exclusive, private <em>Sofi Island</em> for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned <strong>Thalassa Sea & Spa, </strong>reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.<br>
https://careers.accor.com/ </li> </ul> <p> <strong>Our commitment to Diversity & Inclusion:</strong> </p> <ul> <li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li> </ul> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role sits at the center of a well-established healthcare provider in Bahrain that serves a broad patient population with genuine clinical depth. You will work within a radiology department that handles high volumes across multiple modalities and you will be expected to bring both technical precision and clinical judgment from day one.</p>
<p>The primary need is ultrasound expertise, specifically in women s imaging. That means obstetric anomaly scans, OB/GYN ultrasound, and breast imaging, including the ability to perform breast biopsies. You will also take on CT and MRI reporting as part of a well-rounded caseload. This is not a narrowly specialized post it rewards radiologists who are confident across the board.</p>
<p>If you are a female Consultant Radiologist with strong women s imaging skills and a solid foundation in general radiology, this is a role where your expertise will be put to real use in a professionally supportive environment.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Women s Imaging & Ultrasound</strong></p>
<ul>
<li>Perform and report obstetric anomaly scans and OB/GYN ultrasound examinations</li>
<li>Conduct breast imaging assessments and execute breast biopsy procedures</li>
<li>Serve as a clinical resource for complex women s imaging cases within the department</li>
</ul>
<p><strong>Cross-Modality Reporting</strong></p>
<ul>
<li>Report CT and MRI scans across a range of clinical indications</li>
<li>Contribute to general radiology reporting volumes as part of the wider department workload</li>
<li>Apply musculoskeletal (MSK) radiology skills where applicable advantageous but not required</li>
</ul>
<p><strong>Clinical Collaboration</strong></p>
<ul>
<li>Work closely with referring clinicians to ensure timely, accurate diagnostic reporting</li>
<li>Participate in multidisciplinary team discussions and clinical meetings as required</li>
<li>Uphold quality standards and contribute to departmental protocols and audit processes</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Ideal Qualifications</strong></p>
<p><strong>Experience</strong></p>
<ul>
<li>Consultant-level experience in radiology, with a track record of independent practice</li>
<li>Demonstrated competency in breast imaging and women s ultrasound, including interventional procedures</li>
<li>Experience with obstetric scanning, particularly anomaly scans</li>
<li>General radiology reporting experience across CT and MRI modalities</li>
</ul>
<p><strong>Technical Knowledge</strong></p>
<ul>
<li>Proficiency in ultrasound across women s health applications, including OB/GYN and breast</li>
<li>Competency in CT and MRI reporting across general clinical presentations</li>
<li>Ability to perform image-guided procedures, specifically breast biopsies</li>
<li>MSK specialization is a valued advantage</li>
</ul>
<p><strong>Leadership & Communication</strong></p>
<ul>
<li>Clear and confident communicator with clinical teams and referring physicians</li>
<li>Organized, dependable, and able to manage workload independently within a structured department</li>
<li>Committed to maintaining high clinical standards and participating in quality improvement</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Key Deliverables and Responsibilities</strong>:</p><br><ul><li>Organize the store efficiently and maintain high hygiene standards.</li><li>Ensure cleanliness in all storage areas, including shelves and chillers.</li><li>Assist during vegetable receiving. </li><li>Sanitize vegetables & Fruits and transfer to Vegetable storage</li><li>Arrange vegetables properly in the designated chiller, following standard procedures.</li><li>Regularly monitor storage temperatures of chillers, freezers & dry store.</li><li>Record temperature readings diligently.</li><li>Communicate any temperature variations immediately to the Engineering Department and Department Head.</li><li>Adhere to HACCP procedures and policies to ensure food safety.</li><li>Help in issuing food items to F&B outlets and kitchens based on approved requests from the Executive Chef.</li></ul><p><strong>Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:</strong></p><br><ul><li>Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.</li><li>Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc).</li><li>Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.</li><li>Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>Does not disclose any financial information or any other information of the Accor Hotels.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><p>Good organizational skills is essential.</p><br><ul><li>Possess basic understanding of Hygiene and Food Safety Standards.</li><li>Basic record-keeping skills is crucial.</li><li>Ability to lift and move boxes and product. </li><li><p>Minimum 1–2 years of experience in a similar Storekeeper or Materials/Inventory role, ideally within a hotel or hospitality environment.</p><br></li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role is far more than just handing out towels, in the Leisure department we are committed not only to ensure that facilities are as they should be but striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Spa & Recreation Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain is ideally located in the heart of the city s commercial and diplomatic area with 245-keys as well as 121 Residence unit. The hotel also have one of the largest convention center in the city as well as 15 meeting rooms as well as six restaurants and bars. The Diplomat Garden with 3 swimming pools, the extensive The Diplomat Spa, s state-of-the-art gym and an exclusive Ladies only Spa & Gym are part of the hotel s facilities to make every moment matter! If you say Yes I Can! here at the Radisson Blu Hotel, we re looking for problem solvers just like you! At Radisson Blu, we stand out together as one team and make memorable moments for our guests. Interested then why not say Yes I Can! as we are looking for passionate people just like you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Female Candidate only</p><p>Proven experience in similar role in luxury spa and health club for a minimum of 2 years</p><p>Excellent managerial skills with a hands-on approach and lead-by-example work style</p><p>Commitment to exceptional guest service with a passion for the hospitality industry</p><p>Ability to find creative solutions, offering advice and recommendations</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Experienced in using IT systems on various platforms</p><p>Strong communication skills</p><p></p></section>