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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Leverage your abilities and join the dynamic team of a leading FMCG company in the Kingdom of Bahrain.</strong></p><br><p>We are looking for a results-driven <strong>Key Account Supervisor</strong> to lead and develop key customer relationships while supervising the sales team to achieve business objectives. The ideal candidate will have solid FMCG experience, strong leadership capabilities, and a proven track record in managing key accounts and driving sales performance.</p><br><strong>Key Accountabilities:</strong><p><strong>Key Account Management:</strong> Develop and maintain strong relationships with key customers to ensure long-term business partnerships and customer satisfaction.</p><br><p><strong>Sales Performance:</strong> Monitor sales performance, achieve assigned sales targets, and implement effective sales strategies to maximize revenue and market share.</p><br><p><strong>Team Leadership:</strong> Supervise, coach, and motivate the sales team to improve productivity, performance, and customer service standards.</p><br><p><strong>Business Development:</strong> Identify new business opportunities within existing and potential key accounts while expanding the customer portfolio.</p><br><p><strong>Customer Relationship Management:</strong> Conduct regular customer visits, negotiate commercial agreements, and ensure high levels of customer satisfaction and retention.</p><br><p><strong>Market Analysis:</strong> Monitor market trends, competitor activities, customer needs, and market opportunities to support business growth.</p><br><p><strong>Cross-Functional Coordination:</strong> Collaborate with internal departments to ensure product availability, timely deliveries, and effective resolution of customer concerns.</p><br><p><strong>Reporting:</strong> Prepare sales forecasts, performance reports, account reviews, and market insights for management.</p><br><strong>Key Deliverables:</strong><p>Achieve sales targets, strengthen relationships with key accounts, expand business opportunities, improve team performance, and provide accurate sales reports and market analysis.</p><br><strong>Knowledge, Skills, and Experience:</strong><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Minimum <strong>2 years of experience</strong> as a <strong>Sales Supervisor</strong> handling <strong>Key Accounts</strong>.</li><li>Previous experience in the <strong>FMCG industry</strong> is mandatory.</li><li>Gulf experience is preferred, especially in the <strong>Kingdom of Bahrain</strong>.</li><li>Proven experience in leading and managing a sales team.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Excellent customer relationship management and account development skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.</li><li>Ability to work under pressure and consistently achieve sales targets.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading FMCG company in the Kingdom of Bahrain. We are looking for a results-driven Key Account Supervisor to lead and develop key customer relationships while supervising the sales team to achieve business objectives. The ideal candidate will have solid FMCG experience, strong leadership capabilities, and a proven track record in managing key accounts and driving sales performance.</p><p><b>Key Accountabilities:</b></p><ul><li>Key Account Management: Develop and maintain strong relationships with key customers to ensure long-term business partnerships and customer satisfaction.</li><li>Sales Performance: Monitor sales performance, achieve assigned sales targets, and implement effective sales strategies to maximize revenue and market share.</li><li>Team Leadership: Supervise, coach, and motivate the sales team to improve productivity, performance, and customer service standards.</li><li>Business Development: Identify new business opportunities within existing and potential key accounts while expanding the customer portfolio.</li><li>Customer Relationship Management: Conduct regular customer visits, negotiate commercial agreements, and ensure high levels of customer satisfaction and retention.</li><li>Market Analysis: Monitor market trends, competitor activities, customer needs, and market opportunities to support business growth.</li><li>Cross-Functional Coordination: Collaborate with internal departments to ensure product availability, timely deliveries, and effective resolution of customer concerns.</li><li>Reporting: Prepare sales forecasts, performance reports, account reviews, and market insights for management.</li></ul><p>Key Deliverables:</p><p>Achieve sales targets, strengthen relationships with key accounts, expand business opportunities, improve team performance, and provide accurate sales reports and market analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 2 years of experience as a Sales Supervisor handling Key Accounts . Previous experience in the FMCG industry is mandatory. Gulf experience is preferred, especially in the Kingdom of Bahrain . Proven experience in leading and managing a sales team. Strong leadership, negotiation, and communication skills. Excellent customer relationship management and account development skills. Strong analytical and problem-solving abilities. Proficiency in Microsoft Office applications, particularly Excel and PowerPoint. Ability to work under pressure and consistently achieve sales targets.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Supervise and lead a team of sales representatives to achieve monthly and annual sales targets </p> <p> Develop and implement effective sales plans and route strategies </p> <p> Monitor sales performance and provide regular feedback, coaching, and training to the team </p> <p> Ensure proper product distribution, availability, and visibility across all assigned outlets </p> <p> Build and maintain strong relationships with key accounts, wholesalers, and retailers </p> <p> Conduct regular market visits to monitor competitor activity, pricing, and promotions </p> <p> Ensure timely collection of payments and adherence to credit policies </p> <p> Coordinate with warehouse and logistics teams to ensure efficient delivery of goods </p> <p> Prepare sales reports, forecasts, and market analysis for management review </p> <p> Ensure compliance with company policies and local market regulations </p> <p> Field-based role with frequent travel across Bahrain </p> <p> May require flexible working hours depending on business needs</p> <p> Experience with modern trade and traditional trade channels </p> <p> Familiarity with ERP or sales automation systems </p> <p> Strong analytical and problem-solving skills </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor s degree in Business Administration, Marketing, or a related field</p> <p> 4 6 years of experience in sales, with at least 2 years in a supervisory or team leadership role</p> <p> Proven track record of achieving sales targets and managing high-performing teams</p> <p> Strong leadership, coaching, and team management skills</p> <p> Excellent communication, negotiation, and relationship-building abilities</p> <p> Solid understanding of modern trade and traditional trade channels</p> <p> Experience in route planning, sales strategy development, and market execution</p> <p> Proficiency in Microsoft Office (especially Excel) and ERP or sales automation systems </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and motivated Sales Supervisor to join our growing team in the accounting industry. In this pivotal role, you will be responsible for leading a team of sales professionals to drive revenue growth and enhance customer satisfaction. This position offers an exciting opportunity to shape sales strategies and contribute to the overall success of our organization. If you have a passion for sales and a knack for leadership, we want to hear from you!</p><p>As a Sales Supervisor, you will play a critical role in fostering a collaborative team culture that emphasizes continuous learning and development. You will be tasked with mentoring your team members, providing them with the tools and resources they need to excel in their roles. Your leadership will not only influence individual performance but also contribute to a positive work environment where everyone feels valued and motivated to achieve their best.</p><p>In addition to leading your team, you will have the opportunity to engage in strategic planning and execution of sales initiatives. You will work closely with cross-functional departments to align sales goals with broader organizational objectives. This role is ideal for someone looking to advance their career in sales management while making a significant impact on the company's growth trajectory.</p><p><b>Responsibilities:</b></p><ol><li>Lead and motivate a team of sales representatives to achieve and exceed sales targets by implementing effective sales strategies and performance metrics.</li><li>Conduct regular performance evaluations and provide constructive feedback to team members, fostering their professional development and career progression.</li><li>Develop and execute sales plans that align with company objectives, utilizing market analysis and competitor research to identify opportunities for growth.</li><li>Collaborate with marketing and product teams to ensure alignment on promotional campaigns and product launches, enhancing the overall customer experience.</li><li>Monitor and analyze sales performance data to identify trends and areas for improvement, making data-driven decisions to optimize sales processes.</li><li>Establish and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.</li><li>Organize and facilitate training sessions for the sales team to enhance their skills in product knowledge, sales techniques, and customer engagement.</li><li>Manage budgets and resources effectively, ensuring that the sales team operates within financial guidelines while maximizing profitability.</li><li>Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and strategic recommendations for future growth.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and inspire a sales team towards achieving targets.</li><li>Strong communication abilities for building relationships with clients and team members alike.</li><li>Analytical skills to interpret sales data and make informed decisions to drive performance.</li><li>Expertise in developing and executing strategic sales plans tailored to market needs.</li><li>Proficiency in CRM software to track sales activities and customer interactions.</li><li>Negotiation skills to secure favorable terms and close deals effectively.</li><li>Time management skills to prioritize tasks and manage multiple projects simultaneously.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>M venpick Hotel Bahrain is seeking an experienced and motivated Housekeeping Supervisor to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests. Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We Are Looking for a perfect addition to our Haji Hassan Ready-Mix Division!</p><p>Job Title: Lab / QC Supervisor</p><p>We are looking for an experienced Lab / QC Supervisor to join our Haji Hassan Ready-Mix Division.</p><p>The ideal candidate will have strong technical expertise in ready-mix concrete and concrete block production, with hands-on experience in quality control and laboratory operations.</p><p>*Key Requirements:</p><ul><li><p>Technical knowledge of Ready-Mix Concrete and Concrete Blocks.</p></li><li><p>Experience in concrete testing and mix design.</p></li><li><p>Strong troubleshooting skills related to concrete quality and production.</p></li></ul><br><p>If you meet the above requirements and are looking to join a leading organization in the construction materials industry, we'd love to hear from you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>*Mandatory Requirements:</p><ul><li><p>Experience in laboratory operations and quality control.</p></li><li><p>Ability to handle customer complaints and communicate effectively with customers</p></li></ul><p>Good computer skills</p><ul><li><p>Strong English communication skills (written and verbal)</p></li><li><p>Excellent supervisory and leadership abilities</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Overview</strong> We are currently seeking an experienced and professional Automotive Workshop Supervisor to join our expanding automotive division in Bahrain. The ideal candidate will be a hands-on leader responsible for overseeing the daily operations of our busy workshop. You will manage a team of technicians, ensure the highest standards of quality and efficiency, and play a key role in maintaining our reputation for outstanding customer service.</p><p><strong>Responsibilities</strong></p><ul><li>Supervise, lead, and motivate a team of automotive technicians and support staff.</li><li>Organise the daily workflow, assign jobs, and monitor progress to ensure timely completion of all vehicle repairs and maintenance.</li><li>Conduct final quality control inspections to guarantee all work meets stringent company and manufacturer standards.</li><li>Provide expert technical guidance and hands-on assistance to technicians for complex diagnostic and repair challenges.</li><li>Manage workshop resources effectively, including the maintenance of tools, equipment, and inventory of spare parts.</li><li>Uphold and enforce all health and safety regulations to ensure a safe and organised working environment.</li><li>Liaise with service advisors to ensure clear communication with customers regarding repair estimates, timelines, and technical details.</li><li>Address and resolve any customer concerns or complaints promptly and professionally.</li><li>Monitor individual and team performance, providing constructive feedback and identifying training opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven 10-12y of experience in a workshop supervisory or senior automotive technician role.</li><li>In-depth technical knowledge of modern vehicle diagnostics, mechanics, and electronics.</li><li>Strong leadership, team management, and organisational skills.</li><li>Excellent problem-solving abilities with a keen eye for detail.</li><li>Exceptional interpersonal and communication skills, with a focus on customer satisfaction.</li><li>A strong commitment to quality, safety, and operational excellence.</li><li>Proficiency in using workshop management systems and diagnostic equipment.</li><li>A relevant technical qualification or certification in automotive engineering or a related field is highly desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><p>Overview</p><p><br></p><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Team Lead, Firefighter will participate in duties of protecting life and property and fire fighting/rescue operations.</p><p><br></p><p><br></p><p>Responsibilities</p><p><br></p><p>Provide fire protection services to ensure adequate, proficient, and prompt response to all fire protection dispatch calls to treat injuries and minimize loss of life and damage to property</p><p>Perform structural, crash, confine space rescue procedures and participate in the department’s established fire training programs which is designed to provide additional experience in the area of firefighting / rescue operations.</p><p>Proficiently operate fire apparatus and related equipment.</p><p>Clean, wash, tests apparatus, hang hoses and polish vehicles.</p><p>Complete and submit Fire Protection Response report specified by NFIRS with in required timelines.</p><p>Will be required to work on Bahraini and US holidays</p><p>Medical Certification to perform job will be required.</p><p>In addition to the above, performs other tasks as directed by Supervisor</p><p><br></p><p>Qualifications</p><p><br></p><p>MINIMUM QUALIFICATIONS:&nbsp;</p><p><br></p><p>US National Requirements</p><p><br></p><p>Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness/Operations, Hazmat IC, NREMT-Basic, Fire Officer I, Fire Inspector I, Fire Instructor I, Tender Operator, ARFF Operator and Confine Space Rescue.</p><p>NIMS 100, 200, 700, 800</p><p>Public Safety Tele-communicator I &amp; II Certification</p><p>All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.</p><p>Must have the ability to obtain and maintain a NACI security clearance</p><p>Foreign National Requirements</p><p><br></p><p>Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness/Operations, Fire Officer I, Fire Inspector I, Fire Instructor I, Tender Operator, ARFF Operator and Confine Space Rescue.</p><p>NIMS 100, 200, 700, 800</p><p>Public Safety Tele-communicator I &amp; II Certification</p><p>All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.</p><p>Experience:</p><p><br></p><p>At least 8 years of firefighting and previous Crew Chief experience</p><p>Skills:</p><p><br></p><p>Must have excellent communications and cognitive skills to effective handle emergency operations</p><p>Must have good computer skills for daily reporting requirements</p><p>Must have good interpersonal skills to promote effective team and group dynamics</p><p>WORKING ENVIRONMENT: Hazardous and stressful conditions, be able to work long hours, overtime and live among fellow firefighters.</p><p><br></p><p>&nbsp;</p><p><br></p><p>PHYSICAL ACTIVITIES:</p><p><br></p><p>Work will require lifting up to 50 lbs.; stooping; climbing; prolonged standing; prolonged sitting; and working with or in areas where a potential could exist for exposure to the weather.</p><p>Employee use of Personal Protective Equipment (PPE) is required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices.</p><p>Must comply with OSHA, EPA, Fire Regulations and published Company work rules</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None #LI-NS1</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p><strong>Project Engineer</strong></p></li></ol><ul><li><p>Prepared Heat Load Calculations (E-20 Sheet &amp; Carrier HAP Software).</p></li><li><p>Having immense knowledge of HAP, Auto CAD, ASHRAE Standards.</p></li><li><p>Reviewing HVAC documents for compliance.</p></li><li><p> Having knowledge in Dehumidification Calculations, Ventilation, Pressurization, Smoke Extract, External Static Pressure Calculations (ESP), Psychrometry, Treated Fresh air selections.</p></li><li><p>Kitchen Ventilations &amp; Air-conditioning design and selections.</p></li><li><p>VRF/VRV system selections with the help of software.</p></li></ul><br><br><ol start="2"><li><p><strong>HVAC SUPERVISOR</strong></p></li></ol><ul><li><p>Handling Sites requirements with Project Engineer.</p></li><li><p>Capable to Check Site and report to Engineer, Ducting Installation Knowledge, able to attend site meeting with Engineer and client etc.</p></li><li><p>Taking site report daily basic from site team.</p></li><li><p>Supervise a team of HVAC technicians, ensuring high-quality maintenance and repair of AC systems.</p></li><li><p>Conduct detailed inspections and diagnostics of AC systems, promptly resolving any issues.</p></li><li><p>Hands-on experience in commissioning and troubleshooting of VRF &amp; dx Units.</p></li><li><p>Hand on experience for Air-condition units (RTP, Ducted, TVR etc)</p></li><li><p>Capable to Allocate technician as per site requirement, Arranging material in advance for Projects site, Tracking Driver for material delivery.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience : 3 to 10 Years</p><ul><li><p>With Driving License</p></li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Mövenpick Hotel Bahrain is seeking an experienced and motivated&nbsp;<strong>Housekeeping Senior Supervisor</strong>&nbsp;to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p><br><ul><li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li><li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li><li>Coordinate room assignments, duty rosters, and staff scheduling.</li><li>Train, coach, and evaluate room attendants and housekeeping staff.</li><li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li><li>Respond promptly to guest requests and follow up to ensure satisfaction.</li><li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li><li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Water-Based Activities:</strong> Lead and facilitate engaging marine experiences, ensuring guests enjoy safe, memorable, and professionally guided activities while maintaining the highest safety standards.</li><li><strong>Land-Based Activities:</strong> Coordinate and deliver exciting outdoor and recreational experiences that promote guest enjoyment, engagement, and overall satisfaction in a safe environment.</li><li><strong>Guest Engagement:</strong> Provide exceptional guest service by creating welcoming, informative, and enjoyable experiences through clear activity briefings and personalized interaction.</li><li><strong>Safety &amp; Compliance:</strong> Uphold all health, safety, and operational standards through regular equipment inspections, risk awareness, and proactive guest care.</li><li><strong>Team Collaboration:</strong> Work closely with cross-functional resort teams to ensure seamless activity operations while contributing innovative ideas to enhance guest experiences and activity programs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience:</strong> Minimum of 4 years in guiding adventure and outdoor activities.</p><ul><li><strong>Language Proficiency:</strong> Fluency in English and Arabic (spoken and written).</li><li><strong>Swimming and Water Activities:</strong> Strong swimming skills with experience in snorkeling and fishing activities.</li><li><strong>Land-Based Expertise:</strong> Proficient in guiding desert mountain biking, safari tours, hiking, and camping.</li><li><strong>Driving License:</strong> Valid GCC Driving License or convertible license from the home country.</li><li><strong>Interpersonal Skills:</strong> Excellent communication and interpersonal abilities to engage with guests and team members.</li><li><strong>Passion and Focus:</strong> Enthusiastic about adventure activities, emphasizing safety and guest satisfaction.</li><li><strong>Adaptability:</strong> Capable of meeting diverse guest needs and preferences.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What is in it for you:</strong></p> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Water-Based Activities:</strong> Lead and facilitate engaging marine experiences, ensuring guests enjoy safe, memorable, and professionally guided activities while maintaining the highest safety standards.</li> <li><strong>Land-Based Activities:</strong> Coordinate and deliver exciting outdoor and recreational experiences that promote guest enjoyment, engagement, and overall satisfaction in a safe environment.</li> <li><strong>Guest Engagement:</strong> Provide exceptional guest service by creating welcoming, informative, and enjoyable experiences through clear activity briefings and personalized interaction.</li> <li><strong>Safety &amp; Compliance:</strong> Uphold all health, safety, and operational standards through regular equipment inspections, risk awareness, and proactive guest care.</li> <li><strong>Team Collaboration:</strong> Work closely with cross-functional resort teams to ensure seamless activity operations while contributing innovative ideas to enhance guest experiences and activity programs.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Adventure &amp; Activities Guide</strong> </p> <p>As an Adventure &amp; Activities Guide at Hawar Resort by Mantis, you will lead and manage a diverse range of exhilarating land and sea activities designed to create unforgettable experiences for our guests. The ideal candidate is adventurous, enthusiastic, and skilled in delivering engaging activities while ensuring the highest standards of safety, leadership, and guest satisfaction. Proficiency in English, coupled with excellent communication skills, is essential for success in this role.</p> <p><strong>Experience:</strong> Minimum of 4 years in guiding adventure and outdoor activities.</p> <p><strong>Language Proficiency:</strong> Fluency in English and Arabic (spoken and written).</p> <p><strong>Swimming and Water Activities:</strong> Strong swimming skills with experience in snorkeling and fishing activities.</p> <p><strong>Land-Based Expertise:</strong> Proficient in guiding desert mountain biking, safari tours, hiking, and camping.</p> <p><strong>Driving License:</strong> Valid GCC Driving License or convertible license from the home country.</p> <p><strong>Interpersonal Skills:</strong> Excellent communication and interpersonal abilities to engage with guests and team members.</p> <p><strong>Passion and Focus:</strong> Enthusiastic about adventure activities, emphasizing safety and guest satisfaction.</p> <p><strong>Adaptability:</strong> Capable of meeting diverse guest needs and preferences.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Adventure &amp; Activities Guide</strong></p><br><p>As an Adventure &amp; Activities Guide at Hawar Resort by Mantis, you will lead and manage a diverse range of exhilarating land and sea activities designed to create unforgettable experiences for our guests. The ideal candidate is adventurous, enthusiastic, and skilled in delivering engaging activities while ensuring the highest standards of safety, leadership, and guest satisfaction. Proficiency in English,&nbsp; coupled with excellent communication skills, is essential for success in this role.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation&nbsp;efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures&nbsp;with exclusive rewards.</li><li>Celebrate locality&nbsp;and heritage in a vibrant community.</li><li>Advance your career&nbsp;with global development opportunities.</li><li>Drive change&nbsp;through impactful social initiatives.</li><li>Collaborate&nbsp;with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Water-Based Activities:</strong> Lead and facilitate engaging marine experiences, ensuring guests enjoy safe, memorable, and professionally guided activities while maintaining the highest safety standards.</li><li><strong>Land-Based Activities:</strong> Coordinate and deliver exciting outdoor and recreational experiences that promote guest enjoyment, engagement, and overall satisfaction in a safe environment.</li><li><strong>Guest Engagement:</strong> Provide exceptional guest service by creating welcoming, informative, and enjoyable experiences through clear activity briefings and personalized interaction.</li><li><strong>Safety &amp; Compliance:</strong> Uphold all health, safety, and operational standards through regular equipment inspections, risk awareness, and proactive guest care.</li><li><strong>Team Collaboration:</strong> Work closely with cross-functional resort teams to ensure seamless activity operations while contributing innovative ideas to enhance guest experiences and activity programs.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong>&nbsp;Minimum of 4 years in guiding adventure and outdoor activities.</li><li><strong>Language Proficiency:</strong>&nbsp;Fluency in English and Arabic (spoken and written).</li><li><strong>Swimming and Water Activities:</strong>&nbsp;Strong swimming skills with experience in snorkeling and fishing activities.</li><li><strong>Land-Based Expertise:</strong> Proficient in guiding desert mountain biking, safari tours, hiking, and camping.</li><li><strong>Driving License:</strong>&nbsp;Valid GCC Driving License or convertible license from the home country.</li><li><strong>Interpersonal Skills:</strong>&nbsp;Excellent communication and interpersonal abilities to engage with guests and team members.</li><li><strong>Passion and Focus:</strong>&nbsp;Enthusiastic about adventure activities, emphasizing safety and guest satisfaction.</li><li><strong>Adaptability:</strong>&nbsp;Capable of meeting diverse guest needs and preferences.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong>&nbsp;Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLES</strong></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives. Prepare duty roster ensuring most efficient use of manpower resources. Key in guest arrival details from guest registration cards accurately and punctually. Post charges to individual or group folios acurately and punctually. Ensure that all group billing instructions are properly adhered to. Obtain credit card approvals for in-house guests prior to departure. Check and post PPV bills to guests folios. Conduct money changing transactions accurately and efficiently as per hotel policy. Close at the end of each shift and balance individual transactions and cash float. Prepare and handle guest billing procedures on check out. Assist in the key inventory and control procedures. Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up. Coach, counsel, discipline and develop all subordinate employees. Assist in the selection, training and evaluation of subordinate employees. Carry out administrative requirements as directed. General Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with al health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or reputation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically and within the parameters of local law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in guest relations, customer service, or hospitality management Proven supervisory or team leadership experience managing staff in a customer-facing environment Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams Strong conflict resolution and problem-solving abilities with composure under pressure Proficiency in hospitality management systems and software Organizational skills with ability to manage multiple priorities simultaneously Multilingual capabilities (English required) Cultural awareness and knowledge of hospitality industry standards and best practices</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p> <ol> <li>Prepare duty roster ensuring most efficient use of manpower resources.</li> </ol> <p> </p> <ol> <li>Key in guest arrival details from guest registration cards accurately and punctually.</li> </ol> <p> </p> <ol> <li>Post charges to individual or group folios acurately and punctually.</li> </ol> <p> </p> <ol> <li>Ensure that all group billing instructions are properly adhered to.</li> </ol> <p> </p> <ol> <li>Obtain credit card approvals for in-house guests prior to departure.</li> </ol> <p> </p> <ol> <li>Check and post PPV bills to guests folios.</li> </ol> <p> </p> <ol> <li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li> </ol> <p> </p> <ol> <li>Close at the end of each shift and balance individual transactions and cash float.</li> </ol> <p> </p> <ol> <li>Prepare and handle guest billing procedures on check out.</li> </ol> <p> </p> <ol> <li>Assist in the key inventory and control procedures.</li> </ol> <p> </p> <ol> <li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li> </ol> <p> </p> <ol> <li>Coach, counsel, discipline and develop all subordinate employees.</li> </ol> <p> </p> <ol> <li>Assist in the selection, training and evaluation of subordinate employees. </li> </ol> <p> </p> <ol> <li>Carry out administrative requirements as directed.</li> </ol> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ol> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> </ol> <p> </p> <ol> <li>Performs additional duties as directed by supervisors.</li> </ol> <p> </p> <ol> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> </ol> <p> </p> <ol> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> </ol> <p> </p> <ol> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> </ol> <p> </p> <ol> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> </ol> <p> </p> <ol> <li>Attends meetings and training as required by supervisors.</li> </ol> <p> </p> <ol> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> </ol> <p> </p> <ol> <li>Interacts with guests actively soliciting feedback.</li> </ol> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li> <li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li> <li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li> <li>Strong conflict resolution and problem-solving abilities with composure under pressure</li> <li>Proficiency in hospitality management systems and software</li> <li>Organizational skills with ability to manage multiple priorities simultaneously</li> <li>Multilingual capabilities (English required)</li> <li>Cultural awareness and knowledge of hospitality industry standards and best practices</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><strong>Job Purpose:</strong></p><br><br><p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.</p><br><br><p><strong>Job Outline:</strong></p><br><br><ul><li>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.</li><li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously</li><li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.</li><li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies</li><li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies</li><li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner</li><li>Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting</li><li>Supervisory accountabilities:<br>- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.<br>- Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.<br>- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.<br>- Act as the senior in charge where no manager / officer is on duty</li></ul><p><strong>Qualifications &amp; Experience:</strong></p><br><br><p>Educated to GCSE (or equivalent) with at least 6 years? experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.</p><br><br><br><p>OR</p><br><br><p>Educated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.</p><br><br>Qualification<p>Knowledge/skills:</p><br><br><p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate</p><br><br><p>Knowledge of Weight &amp; Balance procedures and Live Animal Regulations</p><br><br><p>PC based skills including Microsoft Word/ Excel/ E-mail</p><br><br><p>Analytical and numeracy skills</p><br><br><p>Fluency in English and the language of the country you are working is essential.</p><br><br><p>Other job related information</p><br><br><p>Please note that you must have the right to live and work in Bahrain </p><br><br><p>Shift pattern</p><br><br><p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.</p><br><br>Salary &amp; benefits<p>Competitive Salary.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.</p> <ul> <li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously</li> <li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.</li> <li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies</li> <li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies</li> <li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner</li> <li>Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting</li> <li>Supervisory accountabilities:<br>- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.<br>- Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.<br>- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.<br>- Act as the senior in charge where no manager / officer is on duty</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Purpose:</strong></p> <p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.</p> <p><strong>Qualifications &amp; Experience:</strong></p> <p>Educated to GCSE (or equivalent) with at least 6 years? experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.</p> <p>OR</p> <p>Educated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.</p> Qualification <p>Knowledge/skills:</p> <p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate</p> <p>Knowledge of Weight &amp; Balance procedures and Live Animal Regulations</p> <p>PC based skills including Microsoft Word/ Excel/ E-mail</p> <p>Analytical and numeracy skills</p> <p>Fluency in English and the language of the country you are working is essential.</p> <p>Please note that you must have the right to live and work in Bahrain</p> <p>Shift pattern</p> <p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p><br><ol><li>Prepare duty roster ensuring most efficient use of manpower resources.</li></ol><ol><li>Key in guest arrival details from guest registration cards accurately and punctually.</li></ol><ol><li>Post charges to individual or group folios acurately and punctually.</li></ol><ol><li>Ensure that all group billing instructions are properly adhered to.</li></ol><ol><li>Obtain credit card approvals for in-house guests prior to departure.</li></ol><ol><li>Check and post PPV bills to guests folios.</li></ol><ol><li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li></ol><ol><li>Close at the end of each shift and balance individual transactions and cash float.</li></ol><ol><li>Prepare and handle guest billing procedures on check out.</li></ol><ol><li>Assist in the key inventory and control procedures.</li></ol><ol><li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li></ol><ol><li>Coach, counsel, discipline and develop all subordinate employees.</li></ol><ol><li>Assist in the selection, training and evaluation of subordinate employees. &nbsp;&nbsp;</li></ol><ol><li>Carry out administrative requirements as directed.</li></ol><p><strong>General</strong></p><br><ol><li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li></ol><ol><li>Performs additional duties as directed by supervisors.</li></ol><ol><li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li></ol><ol><li>Is fully conversant with al health and safety, fire and emergency procedures.</li></ol><ol><li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li></ol><ol><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li></ol><ol><li>Attends meetings and training as required by supervisors.</li></ol><ol><li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li></ol><ol><li>Interacts with guests actively soliciting feedback.</li></ol><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li><li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li><li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li><li>Strong conflict resolution and problem-solving abilities with composure under pressure</li><li>Proficiency in hospitality management systems and software</li><li>Organizational skills with ability to manage multiple priorities simultaneously</li><li>Multilingual capabilities (English required)</li><li>Cultural awareness and knowledge of hospitality industry standards and best practices</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>