وظائف مدير شئون الموظفين - المنامة البحرين

<p><h4>Job description</h4> <p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customers’ interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversation and actions taken.</li> <li>Correspond with Care Center Management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people &amp; communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above &amp; beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Fresh graduate or preferably working in a customer service role for 1 - 3 years</span></p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English &amp; Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy &amp; drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>What you will be doing :</p><br><ul><li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel&nbsp;</li><li>Register and process check-in for all arrivals&nbsp;</li><li>Handle guest check-outs efficiently and professionally.&nbsp;</li><li>Update guest information in the computer after a complete check-in</li><li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.&nbsp;</li></ul><br>Qualifications<br><br><ul><li>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry&nbsp;</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise.&nbsp;</li><li>Excellent organizational skills</li><li>Multitasking and time management skills, with the ability to prioritize tasks.&nbsp;</li></ul><br>Additional Information<br><br><ul><li><strong>Work as a team player&nbsp;</strong></li><li><strong>Experience in a 3- to 4-star hotel in the same position&nbsp;</strong></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Employee Engagement &amp; Experience Specialist is responsible for designing, implementing, and managing initiatives that enhance employee engagement, satisfaction, and overall experience within all business entities in Bahrain. This role focuses on creating a positive workplace culture, fostering strong employee relationships, and ensuring that employees feel valued and motivated to contribute to the organization's success. In addition to assist the Senior HR Manager and the HR shared services team in day-to-day HR support, in accordance with HR policy and programs and to work on HR related projects and assignments required by the HR Director.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Develop and implement strategies and programs to enhance employee engagement and promote a positive workplace culture.</span></li><li><span>Conduct regular employee surveys and feedback sessions to assess engagement levels and identify areas for improvement.</span></li><li><span>Design and facilitate programs that support employee well-being, recognition, and professional development.</span></li><li><span>Analyze engagement survey results and other feedback mechanisms to identify trends and areas for improvement.</span></li><li><span>Prepare reports and presentations for leadership on employee engagement metrics and program effectiveness.</span></li><li><span>Dealing with suppliers, event management companies for all employee related engagement events.</span></li><li><span>Work on HR related projects and assist in the implementation of these projects as directed by the HR manager.</span></li><li><span>Organize, develop and manage HR events and employee activities as per the Employee Engagement calendar.</span></li><li><span>Organize, manage, and develop CSR initiatives and the social pillar aspects of ESG under the guidance of the HR Director for all entities.</span></li><li><span>Provide support and assistance across various areas within the HR Function as and when required.</span></li><li><span>Prepare and circulate internal communications within the HR Team and the business according to the calendar and as required.</span></li><li><span>Handle ad-hoc internal communications and launch roadshows when necessary.</span></li><li><span>Manage, maintain, and update the library for annual HR announcements and internal communications.</span></li><li><span>Review and monitor HR compliance controls on CRISP, including conflict of interest, compliance announcements, and roadshows.</span></li><li><span>Prepare HR related reports and presentations as and when required for ACC calls, CBR and HR Meetings.</span></li><li><span>Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.</span></li><li><span>Promote and support digitalization and usage of HR tools (SmartConnect, <span>Career Market Place</span> etc.).</span></li><li><span>Assist in the delivery of initiatives in all areas of engagement, recognition, motivation and diversity for all entities.</span></li><li><span>Project lead the E- Energizer Awards for all entities this needs to be in coordination with the Employee Engagement.</span></li><li><span>Support the HR Manager / HRBP in ER-related matters, including administrative tasks such as preparing invitation letters, meeting minutes, and attending disciplinary meetings.</span></li><li><span>Ability to resolve local issues with guidance from HR Manager and provide daily support.</span></li><li><span>Support the EOS Shared Services Champion in the Promotion of annual Employee Opinion Survey by coordinating all EOS project activities within the region or function in scope.</span></li><li><span>Support in facilitating CIS sessions.</span></li><li><span>Develop and update the HR Power BI reporting tool.</span></li><li><span>Monitor and report all HR KPIs.</span></li><li><span>Other Jobs and duties as and when required by the Company / Management.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Bachelor’s degree required, master’s degree preferred in Human Resources. minimum 5 years’ experience in Human Resources.</span></li><li><span>Minimum 5 years+ generalist HR experience, with specific experience in remuneration, ER, Employee Engagement.</span></li><li><span>Proven experience in employee engagement, HR, or organizational development roles</span></li><li><span>Cross Functional Working</span></li><li><span>Knowledge of employee engagement tools and methodologies.</span></li><li><span>Strong communication, interpersonal, and presentation skills. Ability to analyze data and derive actionable insights</span></li><li><span>Business Awareness and Acumen</span></li><li><span>Sound decision making</span></li><li><span>Working knowledge of Microsoft Word, Excel and Power Point.</span></li><li><span>Good oral and written communication skills in both Arabic and English</span></li><li><span>Self-motivated individual capable of taking ownership and working independently</span></li><li><span>Tolerance for stress in a fast-paced working environment.</span></li><li><span>Excellent organizational and project management skills.</span></li><li><span>Passion for development of individuals</span></li><li><span>Understanding of Business objectives and Business savvy.</span></li><li><span>Team player with good relationship building and interpersonal skills</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JOB SUMMARY</b></p><p><br></p><p>We are seeking a motivated and experienced <b>HR Officer</b> to join our Human Resources Department.</p><p>The successful candidate will support the full range of HR activities, with particular focus on <b>recruitment, manpower coordination, employee onboarding, employee relations, performance management, HR documentation, and training coordination</b>.</p><p><br></p><p>The ideal candidate will have practical HR experience within the <b>construction, contracting, engineering, or project-based industry</b> and be comfortable working with employees, supervisors, managers, and project teams.</p><p><br></p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p><br></p><p><b>Recruitment &amp; Manpower Planning</b></p><ul><li>Coordinate manpower requirements with line managers and department heads.</li><li>Source and identify suitable candidates for available positions.</li><li>Conduct initial HR screening and coordinate technical evaluations with relevant departments.</li><li>Coordinate interviews and selection activities.</li><li>Prepare offer letters and employment contracts in coordination with the HR Manager.</li><li>Coordinate with manpower agencies and recruitment sources as required.</li></ul><p><b>Employee Onboarding</b></p><ul><li>Coordinate the onboarding process for newly hired employees.</li><li>Ensure that all required employee documents are properly completed and submitted to the relevant departments.</li><li>Conduct new-joiner orientation covering company policies, procedures, culture, and organizational requirements.</li></ul><p><b>Employee Relations &amp; HR Administration</b></p><ul><li>Provide day-to-day HR support to employees and management.</li><li>Prepare HR correspondence and disciplinary documentation, including warning letters, termination letters, and other HR-related letters.</li><li>Maintain accurate and confidential employee records.</li><li>Coordinate with supervisors and managers regarding employee-related matters.</li></ul><p><b>General HR Responsibilities</b></p><ul><li>Support the HR team in implementing company policies and procedures.</li><li>Assist with other HR projects and initiatives as required.</li><li>Perform other duties assigned by the HR Manager or HR Supervisor.</li></ul><p><br></p><p><b>QUALIFICATIONS &amp; EXPERIENCE</b></p><ul><li>Bachelor's degree in <b>Human Resources, Business Administration, Management, or a related field</b>.</li><li><b>2–5 years of relevant HR experience.</b></li><li>Previous experience in the <b>construction, contracting, engineering, infrastructure, or project-based industry</b> is highly preferred.</li><li>Practical experience in recruitment, manpower coordination, onboarding, employee relations, and HR administration.</li><li>Experience dealing with both office-based and site/project employees is an advantage.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>REQUIRED SKILLS</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Good written and verbal English communication.</li><li>Strong recruitment and candidate-screening skills.</li><li>Good knowledge of HR administration and documentation.</li><li>Good organizational and time-management skills.</li><li>Strong follow-up and coordination abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to maintain confidentiality and handle sensitive employee information.</li><li>Ability to work under pressure and manage multiple HR priorities.</li></ul><p><br></p><p><b>IDEAL CANDIDATE</b></p><p>We are looking for someone who is:</p><ul><li><b>Proactive and organized</b></li><li><b>People-oriented and approachable</b></li><li><b>Detail-oriented</b></li><li><b>Professional and discreet</b></li><li><b>Strong in recruitment and employee coordination</b></li><li><b>Comfortable working in a fast-paced construction environment</b></li><li><b>Able to communicate effectively with employees, supervisors, managers, and project teams</b></li><li><b>Willing to work collaboratively as part of a multicultural organization</b></li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Manage and maintain the government relations day-to-day activities and provide support to DHL staff in obtaining visas and other legal documents to ensure timely &amp; accurate local affairs activities are carried out in line with DHL policies, procedures and processes, as well as complying with local government regulations.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Maintain employee records using a well-organized related to filing system to ensure files are up-to- date and compiled with legislative requirements.</span></li><li><span>Manage the record system within the Public Relations function both online and manual applications to ensure that all documents are always kept updated and available.</span></li><li>Support<span> other local affairs</span><span> and administrative</span><span> activities</span><span> as needed</span><span>.</span></li><li><span>Responsible for all visa-related payments.</span></li><li><span>Liaise with other HR staff to ensure the timely processing of all paperwork to ensure the employee’s smooth relocation to Bahrain.</span></li><li><span>Be the point of contact for staff and provide assistance in all government relations matters</span></li><li><span>Direct point of contact with the Social Insurance Organization (SIO). Register new joining staff / terminate leaving staff in a timely manner.</span></li><li><span>Direct point of contact with Labour Market Authority (LMRA) and responsible for application of all expatriate visas that include and are not limited to WP/RP renewals, updates and cancellations</span></li><li><span>Ensure that all appropriate paperwork for visas is completed promptly to achieve minimal processing time. </span></li><li><span>Deal with Ministry of Labour and prepare correspondences in Arabic and English. </span></li><li><span>Translate documents as and when required.</span></li><li><span>Maintain all the electronic folders on the shared drive and updated on a daily basis with Passport copies/ RP/ WP copies etc.</span></li><li><span>Proactively follow up with staff for all necessary paperwork for visas (new, renewal, cancellation) and ensure that all appropriate paperwork for visas is completed promptly and to achieve minimal processing time. </span></li><li><span>Process all necessary documents required to obtain visas, Residence Permits and ID Cards (new, renewal, cancellation, crew visas) in most timely manner.</span></li><li><span>Act as link between the company &amp; various government departments to comply with local regulations.</span></li><li><span>Payment of monthly LMRA fees for both company CRs (B.S.C /W.L.L) and documentation of all expenses. </span></li><li><span>Processing visit visas for all staff, family members and direct family only after seeking approval from Senior HR Manager. </span></li><li><span>Assist Senior Management team (Area Office) in obtaining business-related visas only and providing Embassy support for the same. </span></li><li><span>Look after processing and managing the workplace accident log sheet and work closely with other DHL departments in collecting necessary paperwork and logging it with the local authorities.</span></li><li><span>Seeking approval from Management for staff visit visa application and Residency Permit renewal.</span></li><li><span>Support in processing paperwork on a day-to-day process to ensure accurate and timely submission of financial and legal documents such as credit cards; visas Etc.</span></li><li><span>Other duties and responsibilities as and when required by management</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Must have minimum 5 years’ experience in the HR government relations field </span></li><li><span>Fluent in reading, writing and Speaking Arabic / local language</span></li><li><span>Fluent in reading, writing and Speaking English</span></li><li><span>University Diploma as a minimum requirement </span></li><li><span>Computer Skills are mandatory</span></li><li><span>Experience in dealing with government offices in an official capacity</span></li><li><span>Experience in public relations or government liaison work is desirable</span></li><li><span>‘Customer’ focused</span></li><li><span>Strong Team Player</span></li><li><span>Possess a strong work ethic</span></li><li><span>Ability to prioritize</span></li></ul><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion &amp; Belonging (DEIB) and Health &amp; Wellbeing.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Talent Management</span></strong></p><br><br><ul><li><span>Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span>Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span>Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span>Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span>Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span>Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p><strong><span>Performance Management</span></strong></p><br><br><ul><li><span>Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span>Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span>Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span>Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span>Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span>Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span>Drive continuous Improvement in the Performance Management processes.</span></li><li><span>Use MYTW tool to drive the administration and analytics.</span></li></ul><p><strong><span>Employee Voice</span></strong></p><br><br><ul><li><span>Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span>Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span>Leading the deep dive analysis &amp; integrating all sources of the Employee Voice to come forward with advice for actions at regional &amp; country level.</span></li><li><span>Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement &amp; business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p><strong><span>Employee Engagement: </span></strong></p><br><br><ul><li><span>Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global &amp; Corporate DEIB strategy with clear KPIs.</span></li><li><span>Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span>Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span>Define the Health &amp; Well Being strategy for MENA and translate into action at regional &amp; local level.</span></li><li><span>Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span>Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Lead a team of HRD professionals.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li>Minimum 8 years in an HR role.</li><li>Degree-level qualification on Human Resources is desirable. </li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. </li><li><span>Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span>Ability to prioritize in a complex environment.</span></li><li><span>Maintain a high degree of cultural sensitivity.</span></li><li><span>Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span>Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span>Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span>Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span>Capable of building collaborative relationships.</span></li><li><span>Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span>Possess strong business acumen and process skills.</span></li><li><span>High customer orientation and able to build relationships.</span></li><li><span>Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span>Hands-on mentality, proactive.</span></li><li><span>Sound business judgment when developing and implementing HR development.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<p><h4>Position summary</h4> <p>Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</p> <p>Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Security (NPSeM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Security is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure aviation-security compliance across the AOC and remain in compliance with the Bahrain National Civil Aviation Security Programme and the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA security requirements.<br> • Establish, maintain and implement the operator's Aircraft Operator Security Programme (AOSP) and set the company's security standards and policy.<br> • Define the Security budget and ensure sufficient resources are allocated to the size and complexity of the operation.<br> • Oversee security training and awareness for crew and staff, and ensure security procedures are applied at all stations, taking corrective action where needed.<br> • Manage the identification, assessment and mitigation of security threats and risks, and lead the security response to acts of unlawful interference under the Emergency Response Plan.<br> • Issue the Aircraft Operator Security Programme, liaise with BCAA, airport authorities and ground-handling providers on security matters, and implement the department SMS under the NPSM.<br> A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a nominated Security Manager position under the operator’s Security Programme and the applicable Bahrain aviation-security requirements.<br> The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.<br> Mandatory • Thorough knowledge of the AOC holder's aviation-security concept and the operator's security programme and applicable BCAA security requirements.<br> • At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • Knowledge of the applicable Bahrain ANTR and BCAA security requirements, the National Civil Aviation Security Programme and ICAO Annex 17 requirements.<br> • Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Recognised aviation-security qualification (e.<br>g. AVSEC management) and security-programme development experience.<br> • Experience managing security arrangements across multiple stations or in a new-AOC stand-up.<br> • Fluent English; Arabic and regional market experience advantageous.<br></span> </div>

<p>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA). We are seeking a Nominated Postholder Security (NPSeM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama. The Nominated Postholder Security is appointed by, and reports to, the Accountable Manager, and is responsible for:</p><p>Ensure aviation-security compliance across the AOC and remain in compliance with the Bahrain National Civil Aviation Security Programme and the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA security requirements. Establish, maintain and implement the operator's Aircraft Operator Security Programme (AOSP) and set the company's security standards and policy. Define the Security budget and ensure sufficient resources are allocated to the size and complexity of the operation. Oversee security training and awareness for crew and staff, and ensure security procedures are applied at all stations, taking corrective action where needed. Manage the identification, assessment and mitigation of security threats and risks, and lead the security response to acts of unlawful interference under the Emergency Response Plan. Issue the Aircraft Operator Security Programme, liaise with BCAA, airport authorities and ground-handling providers on security matters, and implement the department SMS under the NPSM.</p><p>This is a nominated Security Manager position under the operator's Security Programme and the applicable Bahrain aviation-security requirements. The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.</p><p><strong>Mandatory</strong></p><ul><li>Thorough knowledge of the AOC holder's aviation-security concept and the operator's security programme and applicable BCAA security requirements.</li><li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).</li><li>Knowledge of the applicable Bahrain ANTR and BCAA security requirements, the National Civil Aviation Security Programme and ICAO Annex 17 requirements.</li><li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.</li><li>Must be acceptable to BCAA following formal assessment.</li></ul><p><strong>Desirable</strong></p><ul><li>Recognised aviation-security qualification (e.g. AVSEC management) and security-programme development experience.</li><li>Experience managing security arrangements across multiple stations or in a new-AOC stand-up.</li><li>Fluent English; Arabic and regional market experience advantageous.</li></ul><p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group. If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Thorough knowledge of the AOC holder's aviation-security concept and the operator's security programme and applicable BCAA security requirements.</li><li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).</li><li>Knowledge of the applicable Bahrain ANTR and BCAA security requirements, the National Civil Aviation Security Programme and ICAO Annex 17 requirements.</li><li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.</li><li>Must be acceptable to BCAA following formal assessment.</li><li>Recognised aviation-security qualification (e.g. AVSEC management) and security-programme development experience.</li><li>Experience managing security arrangements across multiple stations or in a new-AOC stand-up.</li><li>Fluent English; Arabic and regional market experience advantageous.</li></ul>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p><strong>JOB PURPOSE</strong> To coordinate and administer employee duty travel and administrative support services by arranging travel bookings, issuing travel documentation, processing travel transactions, coordinating expatriate visa and work permit requirements, supporting employee medical insurance administration, and maintaining accurate records in accordance with company policies, regulatory requirements, employee entitlements, and service agreements, while providing efficient support to employees and internal stakeholders across Gulf Air Group.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Duty Travel Management</strong></p><ul><li>Coordinate and process duty travel reservations on Gulf Air and other airlines for employees undertaking official travel.</li><li>Issue tickets in accordance with approved travel authorizations, corporate agreements, and employee entitlements.</li><li>Review travel requests and ensure compliance with company travel policies and procedures.</li><li>Liaise with airlines, travel service providers, and internal stakeholders to facilitate travel arrangements and resolve related issues.</li></ul><p><strong>Travel Documentation &amp; Administration</strong></p><ul><li>Prepare and issue duty travel authorizations, MCOs, PTAs, and other required travel documentation.</li><li>Verify employee eligibility and entitlement for duty travel benefits and concessions.</li><li>Maintain accurate employee travel records and ensure timely updates in the Staff Travel Management System (STMS).</li><li>Monitor travel documentation requirements and ensure proper filing and record retention.</li></ul><p><strong>Refunds, Adjustments &amp; Reconciliation</strong></p><ul><li>Process refund requests for unused duty travel tickets through STMS and applicable systems.</li><li>Maintain refund records and provide employees with relevant references and documentation.</li><li>Reconcile travel transactions and assist in resolving discrepancies related to ticketing, refunds, and travel charges.</li></ul><p><strong>Visa &amp; Immigration Administration</strong></p><ul><li>Coordinate with LMRA and relevant government authorities for expatriate visa processing, renewals, transfers, and cancellations.</li><li>Prepare and submit required documentation for employment visas, work permits, and residency-related applications.</li><li>Monitor visa validity and work permit expiry dates and coordinate timely renewals.</li><li>Liaise with employees, HR representatives, and government entities to ensure compliance with immigration and labour regulations.</li></ul><p><strong>Medical Insurance Administration</strong></p><ul><li>Coordinate employee medical insurance enrollment, additions, deletions, upgrades, and renewals with insurance providers.</li><li>Assist employees with medical insurance queries, claims support, card issuance, and coverage-related matters.</li><li>Maintain accurate insurance records and ensure updates are reflected in relevant systems and employee files.</li><li>Liaise with insurance companies and brokers to resolve employee issues and support effective service delivery.</li></ul><p><strong>Financial Handling &amp; Reporting</strong></p><ul><li>Handle ticket sales, refunds, and related transactions in accordance with approved procedures and limits.</li><li>Ensure duty travel transactions are accurately reported and processed for payroll deductions where applicable.</li><li>Prepare periodic reports and statistics relating to duty travel, visa administration, and medical insurance activities.</li><li>Support budget monitoring and service performance reporting related to assigned administrative functions.</li></ul><p><strong>Compliance &amp; Records Management</strong></p><ul><li>Review travel and administrative records to ensure accuracy, completeness, and compliance with company policies.</li><li>Monitor compliance with staff travel regulations, immigration requirements, and insurance administration procedures.</li><li>Report discrepancies, irregularities, or potential misuse of travel and administrative benefits.</li><li>Maintain confidentiality of employee information and sensitive records.</li></ul><p><strong>Employee Support &amp; Stakeholder Coordination</strong></p><ul><li>Provide guidance and support to employees regarding duty travel procedures, visa requirements, and medical insurance services.</li><li>Coordinate with HR, Finance, Government Relations, insurance providers, and other departments to ensure efficient service delivery.</li><li>Respond to employee inquiries from headquarters and outstations in a professional and timely manner.</li><li>Support continuous improvement initiatives to enhance administrative and employee support services.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>JOB REQUIREMENTS</strong></p><p><strong>EDUCATION / QUALIFICATIONS</strong></p><ul><li>Bachelor's degree in Business Management, or an equivalent major in the related field.</li></ul><p><strong>EXPERIENCE</strong></p><ul><li>2-4 years of experience in the related field.</li></ul>

<p><h4>Job summary</h4> <p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of spa operations and budgets</h4> <ul> <li>Assumes the responsibilities of the Spa Director in his/her absence.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> <li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li> <li>Manages supplies and equipment inventories within budget.</li> <li>Maintains cleanliness of spa and related areas and equipment.</li> <li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li> </ul> <h4>Ensuring and delivering exceptional customer service</h4> <ul> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li> <li>Strives to improve service performance.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> <li>Observes service behaviors of employees and providing feedback to individuals.</li> <li>Participates in employee progressive discipline procedures.</li> <li>Participates in an on-going employee recognition program.</li> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Supervises on-going training initiatives and conducting training when appropriate.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li> <li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><b>JOB PURPOSE</b></p><p>To advise on employee relations matters to safeguard the interests of the Group by ensuring it does not commit itself to any unfavorable obligations and complies with the applicable laws, regional and international practice. Furthermore, to participate in investigation committees to ensure well-being of the Company through compliance to applicable laws, Labor laws and Company’s rules and regulations and to solve employee matters amicably to maintain positive environment. Moreover, to deal with and ensure employee relations documents, Company’s schedule of penalties and procedures are legally acceptable and in accordance with the applicable Laws.</p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p>Participate in Committees to carry out investigations and to ensure acting in line with the applicable laws.</p><p><br></p><p>Draft investigation committee’s formations letters, minutes, opinions, recommendations and reports, warning letters, terminations including appeal, suspensions, etc. (Arabic and English) to ensure that it carried out in accordance with applicable laws and Company’s policies and procedures and legally acceptable.</p><p><br></p><p>Deal with management to solve matters amicably and to be aware with it to be corrective rather than punitive.</p><p><br></p><p>Provide consultations and solutions for employees to resolve conflicts or problems with colleagues amicably.</p><p><br></p><p>Assist all Departments and Divisions with disciplinary procedures and disciplinary actions and advise upon any queries from functional Managers on employee and disciplinary matters.</p><p><br></p><p>Investigate with staff in case of violation in line with the station’s laws and in coordination with Legal Affairs Department, where duty travel might be required.</p><p><br></p><p>Render legal advice and opinions to the Company on Board of Review (FORB) and employee relations matters on disciplinary matters and ensure that it’s in compliance with Labor law and Company’s rules and regulations and don’t violate the company’s rules and regulations.</p><p><br></p><p>Draft correspondences to the Ministry of Labor with regards to employee relations matters.</p><p><br></p><p>Review and ensure that the schedule of penalties and procedures are in order with the Company’s rules and regulations and does not have conflict with the Labor Law to ensure that they are legally acceptable, favorable to the Company and according to the applicable laws.</p><p><br></p><p>Negotiate in favor of the Company with unions and concerned parties.</p><p><br></p><p>Prepare files and Employee Relations statistics to keep accurate records of disciplinary actions taken on all levels and update records of all cases and maintain the Employee Relations filing system, with consideration of utmost confidentiality.</p><p><br></p><p>Extend require assistance and achieve any task assigned by the direct supervisor related to the field.</p><p><br></p><p><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor’s degree in law from internationally recognized university and preferred high degree with specialized knowledge in Bahrain Labor Law and disciplinary procedures.</p><p><br></p><p><b>EXPERIENCE</b></p><p>Minimum 2 years of experience in legal practice, Labor Law, Labor Disputes, policies, disciplinary procedures, and regulations.</p><p><br></p><p>Experience conducting investigations, disciplinary proceedings, grievance handling, and employee conflict resolution.</p><p><br></p><p>Experience interpreting and applying labour laws, company policies, and disciplinary procedures.</p><p><br></p><p>About Application Process</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in law from internationally recognized university and preferred high degree with specialized knowledge in Bahrain Labor Law and disciplinary procedures. EXPERIENCE Minimum 2 years of experience in legal practice, Labor Law, Labor Disputes, policies, disciplinary procedures, and regulations. Experience conducting investigations, disciplinary proceedings, grievance handling, and employee conflict resolution. Experience interpreting and applying labour laws, company policies, and disciplinary procedures.</p>

<p><b>JOB PURPOSE</b>&nbsp;</p><p><br></p><p>To provide administrative and operational support in payroll processing activities by maintaining employee payroll records, assisting with payroll transactions, preparing reports, verifying payroll-related information, responding to employee queries, and ensuring payroll data is processed accurately, confidentially, and in accordance with organizational policies and procedures. KEY RESPONSIBILITIES Assist with the preparation and processing of payroll transactions, ensuring accuracy and timely completion. Maintain accurate and up-to-date employee payroll records, including salary amendments, allowances, deductions, transfers, and employment changes. Verify payroll data and supporting documentation to ensure compliance with approved policies, procedures, and employee entitlements. Assist in preparing payroll reports, reconciliations, and supporting schedules for management review. Support the administration of employee salary adjustments, annual increments, allowances, and other payroll-related transactions. Respond to routine payroll-related inquiries from employees and internal stakeholders, escalating complex matters when necessary. Assist in processing employee joiners, transfers, status changes, and terminations within payroll systems. Review payroll inputs and outputs to identify discrepancies and support corrective actions where required. Maintain proper payroll documentation, filing systems, and records to ensure confidentiality and audit readiness. Coordinate with HR, Finance, and other departments to obtain payroll-related information and support payroll processing activities. Ensure all assigned duties are performed accurately, confidentially, and within established timelines. Perform other payroll and administrative duties as assigned by management.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or an equivalent discipline EXPERIENCE 0-1 years of experience in related field</p>

<p>JOB SUMMARY The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader. He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p><p>RESPONSIBILITIES The primary responsibilities of the role include:</p><p>Essential Position Expectations and Job Functions:</p><ul><li>Maintains complete knowledge of: Daily schedule of group functions, times, locations, amount of people and specific requirements</li><li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge</li><li>Labor Management System or Financial Labor Control</li><li>All department / hotel policies, procedures, and standards</li><li>Safety guidelines</li><li>Plans and organizes for both daily and long range goals and objectives</li><li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.</li><li>Works closely with Culinary Team to ensure effective communication</li><li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.</li><li>Reviews all changes with F&amp;B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.</li><li>Up and service of each meal period.</li><li>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.</li><li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.</li><li>Ensures compliance to local liquor control laws</li><li>Ensures compliance to local and city health department requirements</li><li>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.</li><li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP s</li><li>Documents pertinent information in the departmental log book.</li><li>Completes all paperwork and closing &amp; or opening duties in accordance with departmental standards.</li><li>Maintains daily checklists in accordance with departmental standards.</li><li>Develops staff through progressive training and continuous review</li><li>Assists In outlets when business dictates and during meal pick periods</li></ul><p>Secondary Functions:</p><ul><li>Attends and participates in all scheduled departmental meetings</li><li>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews</li><li>Monitors Daily Payroll edits and record keeping</li><li>Dir. Of Food &amp; Beverage, Assistant Director of Food &amp; Beverage &amp; his assistants, Executive Chef as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Must have at least 2 years experience as assist. Manager. Must have experience with an up scale restaurant. 8 Years in hotel / food and beverage operations at the luxury level Education Hotel Management School graduate or Voyager Program Required Skills Ability to express creativity in the dining environment Highly adaptable to changes Knowledge of coordinating group reservations and requests Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events Excellent verbal and written communications skills. Excellent Italian or another language skills. Knowledge of cost controls as they relate to labor and supplies Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers Must be very detail oriented and able to pinpoint defects in a timely manner Must be a good public speaker, the ability to communicate clearly the goals and objectives Must have computer skills that include word, excel, PowerPoint. Ability to communicate in the English language, preferably one or two more languages Knowledge of Micros, eat app. Ability to ensure the highest level of quality in all areas of the operation Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy. Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores Will be required to ensure all employees receive performance reviews on anniversary dates or before Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings Ability to enforce hotel standards policies and procedures with staff Ability to prioritize and organize work assignments, delegate work Ability to direct performance of staff and follow up with connections where needed Ability to motivate staff and maintain a cohesive team Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average &amp; company standards. Ability to ascertain department training needs and provide training in needed areas Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment Ability to input and access information into computer Ability to ensure confidentiality of guest and hotel information Ability to ensure security of storage room and to access hotel property Must be a strong recruiter to ensure proper staffing and the finest staff in the local community #LI-NS1</p>