وظائف خدمة عملاء في البحرين

<p><strong>Job Overview</strong></p><p>We are seeking a highly motivated Copywriting Manager to join our dynamic team on a freelance/project basis.&nbsp;</p><p>This role offers an opportunity to lead content strategy, craft compelling narratives, and drive brand voice across multiple channels.&nbsp;</p><p>Based in the capital region of Bahrain, you will collaborate with marketing, design, and product teams to deliver high-impact copy that resonates with target audiences and supports business objectives.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>&nbsp;</li><li>Develop and maintain a cohesive brand voice and messaging framework across all channels (website, social media, email, ads, product copy, and press materials).</li><li>Lead and manage a team of copywriters, freelancers, and contributors to ensure timely delivery of high-quality content.</li><li>Plan and execute content calendars, establish deadlines, and oversee the end-to-end copywriting process from concept to final edits.</li><li>Collaborate with marketing, design, and product teams to translate complex ideas into clear, engaging, and persuasive copy.</li><li>Optimize content for SEO, readability, and conversions, including A/B testing and performance analysis.</li><li>Review and edit content for accuracy, tone, grammar, and style, ensuring consistency with brand standards.</li><li>Provide guidance on campaign concepts, messaging experiments, and creative direction to improve impact and ROI.</li><li>Monitor competitors and industry trends to keep content fresh, relevant, and competitive.</li><li>Manage budgets, timelines, and resource allocation for copywriting projects.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; additional education or certifications in communications, marketing, or related fields are a plus.</li><li>Proven experience in copywriting and content creation, with a portfolio demonstrating versatility across channels.</li><li>Strong leadership and project management skills with the ability to manage multiple tasks simultaneously.</li><li>Excellent writing, editing, and proofreading abilities with meticulous attention to detail.</li><li>Knowledge of SEO best practices and content optimization techniques.</li><li>Familiarity with analytics tools to measure content performance and inform improvements.</li><li>Ability to work independently, meet deadlines, and adapt to changing priorities in a freelance/project environment.</li><li>Excellent communication and collaboration skills, with a proactive and solution-oriented mindset.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Copywriting and editing</li><li>Brand voice and messaging development</li><li>Content strategy and calendar management</li><li>SEO and content optimization</li><li>Team leadership and project management</li><li>Creative direction and concept development</li><li>Analytics and performance assessment</li><li>Excellent written and verbal communication</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Flexible freelance/project engagement with remote collaboration options</li><li>Exposure to diverse campaigns across industries</li><li>Opportunity to lead and shape brand storytelling for a growing organization</li><li>Competitive compensation aligned with deliverables and milestones</li><li>Potential for ongoing collaboration on future projects</li></ul>

<p><h4>Company description</h4> <p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Food & Beverage Manager</strong></p> <p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li> <li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li> <li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li> <li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li> <li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li> <li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li> <li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li> <li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li> <li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li> <li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li> <li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li> <li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li> <li>Minimum 2 years of GCC experience is required.</li> <li>Minimum 2 years of experience in a 5-star hotel property is required.</li> <li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li> <li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li> <li>WSET Level 1, 2, or 3 certification is considered an added value.</li> <li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li> <li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li> <li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Highly presentable, professional, and guest-focused.</li> <li>Outgoing and energetic personality with strong relationship-building abilities.</li> <li>Strong organizational, analytical, problem-solving, and decision-making skills.</li> <li>Fluency in English; additional languages will be an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p> <p>This is far more than a traditional SEO role.</p> <p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p> <p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p> <p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Content creation & SEO</strong><br> <ul> <li>Create high-quality, value-driven content that educates prospects and builds authority.</li> <li>Write SEO-optimized: <ul> <li>Blog articles</li> <li>Landing pages</li> <li>Website copy</li> <li>Inbound marketing assets</li> </ul> </li> <li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li> <li>Optimize content for: <ul> <li>Traditional search engines</li> <li>AI-powered search experiences</li> <li>Featured snippets and AI summaries</li> </ul> </li> <li>Continuously improve existing content based on rankings and performance data.</li> </ul> <strong>Inbound marketing</strong><br> <ul> <li>Execute inbound marketing initiatives across: <ul> <li>SEO</li> <li>Content marketing</li> <li>Lead magnets</li> <li>Website conversion paths</li> <li>Social content distribution</li> </ul> </li> <li>Build systems that connect: <ul> <li>Content</li> <li>Engagement</li> <li>Lead generation</li> <li>Conversion</li> </ul> </li> <li>Support distribution through: <ul> <li>LinkedIn</li> <li>X</li> <li>Newsletters</li> <li>Other relevant marketing channels</li> </ul> </li> <li>Collaborate on website and landing page optimization initiatives.</li> </ul> <strong>Lead magnets & conversion assets</strong><br> <ul> <li>Develop: <ul> <li>Guides</li> <li>Playbooks</li> <li>Checklists</li> <li>Downloadable resources</li> </ul> </li> <li>Write conversion-focused: <ul> <li>CTAs</li> <li>Landing pages</li> <li>Thank-you pages</li> <li>Nurture content</li> </ul> </li> <li>Improve conversion rates through stronger messaging and positioning.</li> <li>Support ongoing inbound funnel optimization.</li> </ul> <strong>Research & content strategy</strong><br> <ul> <li>Research: <ul> <li>Industries</li> <li>Competitors</li> <li>Buyer pain points</li> <li>Search opportunities</li> </ul> </li> <li>Identify content gaps and inbound growth opportunities.</li> <li>Develop compelling content ideas backed by research.</li> <li>Stay current on: <ul> <li>SEO best practices</li> <li>AI-powered search</li> <li>Content marketing</li> <li>Distribution strategies</li> </ul> </li> </ul> <strong>Analytics & optimization</strong><br> <ul> <li>Monitor performance using: <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Analyze: <ul> <li>Rankings</li> <li>Organic traffic</li> <li>Engagement</li> <li>Conversions</li> </ul> </li> <li>Optimize content based on measurable performance.</li> <li>Provide recommendations that improve inbound marketing results.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistent growth in qualified inbound leads.</li> <li>Higher organic search visibility and rankings.</li> <li>Increased landing page and lead magnet conversion rates.</li> <li>High-performing, valuable content assets.</li> <li>Strong contribution to pipeline from inbound channels.</li> <li>Consistent delivery of high-quality inbound marketing initiatives.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You understand that inbound marketing creates demand—not just content.</li> <li>You write content that educates, engages, and converts.</li> <li>You understand SEO, AI-powered search, and modern buyer behavior.</li> <li>You balance strategic thinking with hands-on execution.</li> <li>You continuously improve performance using analytics and data.</li> <li>You stay organized while managing multiple marketing initiatives.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>Proven experience in: <ul> <li>Inbound marketing</li> <li>Content marketing</li> <li>SEO</li> <li>Content writing</li> </ul> </li> <li>Strong understanding of: <ul> <li>SEO</li> <li>Search intent</li> <li>Inbound funnel strategy</li> </ul> </li> <li>Experience using: <ul> <li>Google Search Console</li> <li>Google Analytics 4 (GA4)</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Excellent written English and storytelling skills.</li> <li>Experience creating conversion-focused marketing content.</li> <li>Strong research and analytical abilities.</li> <li>Portfolio showcasing inbound or SEO-driven content.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>Agency or B2B marketing experience.</li> <li>Experience building and promoting lead magnets.</li> <li>Familiarity with LinkedIn content distribution.</li> <li>Understanding of AI-powered search optimization.</li> <li>Experience improving website conversion rates and inbound lead generation.</li> </ul> <h4>Tech stack</h4> <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> <li>LinkedIn</li> <li>ChatGPT</li> <li>AI writing & research tools</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Write and optimize blogs, landing pages, and website content.</li> <li>Research search trends, competitors, and keyword opportunities.</li> <li>Build lead magnets and conversion-focused assets.</li> <li>Review SEO and content performance data.</li> <li>Optimize existing content based on rankings and analytics.</li> <li>Collaborate with marketing teams on inbound campaigns.</li> <li>Improve inbound funnels and content distribution strategies.</li> </ul> <p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Growth in organic traffic.</li> <li>Qualified inbound leads generated.</li> <li>Improved keyword rankings and search visibility.</li> <li>Landing page and lead magnet conversion rates.</li> <li>Engagement and performance of inbound content.</li> <li>Pipeline contribution from inbound marketing.</li> <li>Consistent execution of high-quality inbound campaigns.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct ownership of inbound marketing strategy and execution.</li> <li>Opportunity to build scalable content and demand generation systems.</li> <li>Work across: <ul> <li>SEO</li> <li>Content marketing</li> <li>AI search optimization</li> <li>Lead generation</li> <li>Conversion optimization</li> </ul> </li> <li>Fully remote role with long-term growth opportunities.</li> <li>Career progression into: <ul> <li>Senior inbound marketer</li> <li>Content marketing manager</li> <li>SEO manager</li> <li>Demand generation manager</li> <li>Growth marketing lead</li> </ul> </li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Practical inbound marketing assessment</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Graphic Designer</strong></p><br><p>As a Graphic Designer, you will craft compelling visuals for both print and digital mediums, ensuring alignment with brand guidelines and the hotel's positioning. Your role includes conceptualizing and designing diverse marketing materials, maintaining awareness of design and hospitality trends, and collaborating with teams to meet deadlines. You will support campaigns across departments, especially in social media and mobile marketing, while analyzing market trends. Additionally, you will manage e-tools, contribute to web strategy development, and provide professional service. Collaboration with Sales &amp; Marketing is key for driving profit growth, alongside fulfilling ad-hoc responsibilities within hotel protocols.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Graphic Design and Branding: </strong>Developing and delivering high-quality graphic designs for print and digital channels, adapting creative concepts to various materials and mediums, while ensuring consistency with brand guidelines and hotel positioning. It also involves conceptualizing, directing art, and designing artwork and collateral.</li><li><strong>Collaboration and Communication: </strong>Collaborating closely with the team and other graphic designers to conceptualize ideas and execute accordingly, as well as liaising with suppliers and production companies to ensure accuracy and high-quality printed materials. Additionally, supporting the team throughout campaign and project execution and assisting with other responsibilities in the absence of team members or as assigned by the direct in-charge are key aspects.</li><li><strong>Deadline Management and Support: </strong>Ensuring all artwork is submitted within specified deadlines and supporting all departments with design requests and execution, particularly for social media, mobile marketing, tracking, analysis, and control.</li><li><strong>Market Analysis and Strategy: </strong>Gathering and analyzing intelligence on market threats and opportunities, building a destination-focused web strategy, and stimulating support for the development of the hotel's online strategy.</li><li><strong>Technology Management: </strong>Maintaining up-to-date knowledge of design and hospitality software, technologies, trends, and updates, as well as managing various e-tools such as eCRM, CMSs, and social media management platforms.</li><li><strong>Customer Service and Profit Growth: </strong>Consistently offering professional, friendly, and engaging service, executing design plans in collaboration with the Sales &amp; Marketing department to drive profit growth, and adhering to all hotel policies and procedures.</li></ul><br>Qualifications<br><br><ul><li><strong>Technical Skills and Design Expertise:</strong> Proficient in graphic design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Flash), MS Office, Corel Draw, and Acrobat. Strong technical understanding of web technologies (HTML, Flash, CSS, AJAX) and printing processes for both digital and print mediums. Creative design skills adaptable to current trends, brand standards, and market demands.</li><li><strong>Project Management and Attention to Detail:</strong> Ability to effectively manage multiple projects and tasks of varying complexities, meet deadlines, and remain composed under pressure. Strong project management skills with excellent attention to detail and the ability to maintain high-quality standards.</li><li><strong>Communication, Language, and Qualifications:</strong> Excellent organizational and communication skills. A degree in Graphic Design and/or proven experience in a similar role. <strong>Previous experience within the GCC region is highly preferred</strong>, with prior experience in the <strong>hospitality or luxury sector considered a strong advantage</strong>. Good understanding of luxury brand standards and environments. <strong>Excellent written and spoken proficiency in both Arabic and English is preferred</strong>, with strong reading and communication skills in both languages.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>The Associate Relationship Manager is responsible for managing and growing Priority Banking and Personal Banking client relationships by understanding client needs and providing appropriate banking, wealth, and lending solutions. The role focuses on driving profitable portfolio growth through new client acquisition, relationship deepening, cross-selling, and delivering an exceptional client experience. The incumbent will also support service delivery by handling client requests, resolving queries, managing complaints, and supporting branch teams to achieve business objectives.</span><br><b>Key Responsibilities</b> <br> <span>Strategy – Relationship Management</span> </span><ul> <li><span>Drive the Affluent Banking strategy by achieving Net Sales Revenue (NSR) targets while maintaining productivity, efficiency, and risk standards.</span></li> <li><span>Build, manage, and deepen relationships with Priority and Personal Banking clients through proactive engagement and tailored financial solutions.</span></li> <li><span>Increase client share of wallet by promoting Wealth Management (WM), retail banking, lending, and deposit products.</span></li> <li><span>Provide regular portfolio reviews, financial guidance, and timely follow-up to support evolving client needs.</span></li> <li><span>Strengthen relationships with clients and, where appropriate, their family members, advisers, and other key influencers.</span></li> <li><span>Retain and grow high-value client portfolios while converting service recovery opportunities into long-term client loyalty.</span></li> <li><span>Resolve client queries effectively and deliver outstanding customer service.</span></li> </ul> <span>Business</span> <ul> <li><span>Contribute to branch performance by achieving revenue and portfolio growth targets while meeting productivity and risk management requirements.</span></li> </ul> <span>Processes</span> <ul> <li><span>Adhere to approved sales, onboarding, client service, complaint resolution, Customer Due Diligence (CDD), and operational processes to ensure consistent delivery and strong control standards.</span></li> </ul> <br> <br> <span>People &amp; Talent</span> <ul> <li><span>Demonstrate and promote the Group’s values, culture, and valued behaviours.</span></li> <li><span>Collaborate effectively with business, risk, and control partners.</span></li> <li><span>Complete all mandatory learning and compliance requirements.</span></li> </ul> <span>Risk Management</span> <ul> <li><span>Operate within the Bank’s Operational Risk framework and ensure compliance with internal policies and external regulations.</span></li> <li><span>Maintain strong knowledge of banking products, retail operations, credit processes, audit requirements, and risk controls.</span></li> <li><span>Ensure adherence to Anti-Money Laundering (AML) requirements and Customer Due Diligence (CDD) standards.</span></li> <li><span>Drive effective complaint management and minimise operational losses.</span></li> <li><span>Escalate suspicious transactions in line with fraud and financial crime procedures.</span></li> </ul> <span>Governance</span> <ul> <li><span>Maintain awareness of the regulatory environment and governance standards applicable to the role.</span></li> <li><span>Ensure client information is accessed, processed, and stored only with the required documented consent.</span></li> <li><span>Support effective governance by working openly and collaboratively with internal and external stakeholders, including regulators.</span></li> </ul> <br> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Uphold the highest standards of ethics, integrity, and professional conduct in line with the Group’s Values and Code of Conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li> <li><span>Support fair client outcomes, financial crime compliance, and responsible business practices.</span></li> <li><span>Proactively identify, escalate, and mitigate risk, conduct, and compliance concerns.</span></li> </ul> <br> <span>Key Stakeholders</span> <ul> <li><span>Head of Branches</span></li> <li><span>Branch Manager</span></li> <li><span>Head, Consumer, Private and Business Banking (CPBB) – Bahrain &amp; Middle East (excluding United Arab Emirates (UAE))</span></li> <li><span>Head of Client Acquisition</span></li> <li><span>Head of Retail Products &amp; Segments</span></li> <li><span>Country Legal &amp; Compliance</span></li> <li><span>Human Resources (HR)</span></li> <li><span>Credit, Operations, Finance, and Business &amp; Operational Risk teams</span></li> </ul> <br> <span>Other Responsibilities</span> <ul> <li><span>Embed the Group’s Here for Good brand promise and values across branch activities.</span></li> <li><span>Take personal responsibility for understanding and managing risk and compliance requirements.</span></li> <li><span>Promote a culture of integrity, accountability, and client-centricity across all interactions.</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Current Account and Savings Account (CASA) and Credit Card Products</span></li> <li><span>Personal Lending Products</span></li> <li><span>Wealth Management (WM) and Bancassurance (BANCA)</span></li> <li><span>Risk Management and Reputational Risk Awareness</span></li> <li><span>Governance, Oversight and Control (SIF)</span></li> <li><span>Banking Products, Processes&nbsp;and Market Knowledge</span></li> <li><span>Relationship Management and Client Portfolio Growth</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br>&nbsp;<br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br>&nbsp;<br>Together we:<br>&nbsp;<br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br>&nbsp;<br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bar manager, you’re not just overseeing all aspects of beverage operations across the hotel’s outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.</li> <li><strong>Ensure seamless beverage operations:</strong> Manage all beverage operations for designated banquets and outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction.</li> <li><strong>Drive revenue growth:</strong> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability.</li> <li><strong>Enhance guest satisfaction and service excellence:</strong> Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.</li> <li><strong>Lead a high-performing team:</strong> Supervise and support team members, recruit new talent, monitor development and performance, provide coaching, and foster a positive and productive work environment.</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Marketing Manager, you will play a pivotal role in shaping the marketing strategies that drive our brand forward in Al Hadd, Bahrain. This dynamic position offers the opportunity to lead innovative marketing campaigns, engage with diverse audiences, and make a substantial impact on our company’s growth. You will be part of a vibrant team that values creativity, collaboration, and continuous improvement, ensuring that every voice is heard and every idea is considered.</p><p>Your journey with us will not only enhance your marketing expertise but also provide ample opportunities for personal and professional growth. We believe in nurturing talent and investing in our employees through ongoing training and development programs. Whether you are looking to refine your skills in digital marketing, data analytics, or brand management, we are committed to supporting your career ambitions and helping you reach your full potential.</p><p>In this role, you will also have the chance to work alongside experienced professionals who are passionate about their craft. Our team culture fosters innovation and encourages you to think outside the box. You will collaborate on cross-functional projects, allowing you to gain insights from various departments and contribute to our overarching business objectives. Join us, and be part of a team that not only values your contributions but also empowers you to lead and inspire.</p><ol><li><b>Responsibilities:</b>Develop and implement comprehensive marketing strategies that align with our business goals, utilizing market research and analytics to inform decision-making and enhance brand visibility.</li><li>Oversee the execution of marketing campaigns across multiple channels, including digital, social media, and traditional marketing, ensuring consistency and effectiveness in messaging.</li><li>Manage the marketing budget, tracking expenditures and ROI to optimize resource allocation and maximize the impact of marketing initiatives.</li><li>Collaborate with cross-functional teams, including sales, product development, and customer service, to ensure alignment in messaging and strategy across all touchpoints.</li><li>Conduct regular market analysis to identify trends and opportunities, adapting marketing strategies to maintain a competitive edge in the industry.</li><li>Lead and mentor a team of marketing professionals, fostering a culture of creativity and accountability while encouraging professional growth and development.</li><li>Utilize SEO best practices to enhance online presence and drive organic traffic to our website, ensuring that content is optimized for search engines.</li><li>Engage with customers through various channels, gathering feedback and insights to refine marketing strategies and improve customer experience.</li><li>Analyze campaign performance metrics to assess effectiveness, making data-driven adjustments to enhance future marketing efforts and achieve desired outcomes.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong analytical skills to interpret market data and consumer behavior effectively.</li><li>Proficiency in digital marketing tools and platforms, including social media, email marketing, and content management systems.</li><li>Exceptional project management abilities to oversee multiple campaigns and initiatives simultaneously.</li><li>Excellent communication skills for crafting compelling marketing messages and collaborating with diverse teams.</li><li>Creative thinking to develop innovative marketing strategies that capture audience attention.</li><li>Experience with SEO and SEM techniques to drive online visibility and traffic.</li><li>Leadership skills to inspire and guide a marketing team towards achieving collective goals.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel.&nbsp;</p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment.&nbsp;</p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast.&nbsp;</p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand.&nbsp;&nbsp;</p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan.&nbsp;&nbsp;<br></p><br><p><strong>KEY RESPONSIBILITIES</strong>&nbsp;</p><br><p><strong>Leadership:&nbsp;</strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE.&nbsp;</p><br></li></ul><p><strong>Strategy &amp; planning:&nbsp;</strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval.&nbsp;</p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador.&nbsp;&nbsp;</p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP.&nbsp;</p><br></li><li><p>Delivery of commercial plan and achieving sales targets.&nbsp;</p><br></li><li><p>Continuous evolve RevPAR and RGI.&nbsp;</p><br></li><li><p>Achieving target quality scores (Medallia &amp; Quality Audit).&nbsp;</p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc.&nbsp;</p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments.&nbsp;</p><br></li><li><p>Achieving and evolving the Wyndham Green certification.&nbsp;&nbsp;</p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality.&nbsp;<br></p><br></li></ul><p><strong>Quality&nbsp;</strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance.&nbsp;</p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance.&nbsp;<br></p><br></li></ul><p><strong>Human Resources&nbsp;</strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital.&nbsp;</p><br></li></ul><ul><li><p>The GM will role model the service culture values.&nbsp;</p><br></li></ul><p><strong>Hotel Opening&nbsp;</strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path&nbsp;&nbsp;</p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners.&nbsp;&nbsp;&nbsp;</p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for the professional installation, removal &amp; maintenance of automotive window tint films in accordance with company standards &amp; customer requirements. Ensures high-quality workmanship, customer satisfaction, compliance with safety standards, &amp; efficient use of materials.</p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements &amp; recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p>Prepare vehicle windows by thoroughly cleaning glass surfaces and removing contaminants prior to film installation.</p><p>Install automotive window tint films on various vehicle types with precision and high-quality finishing.</p><p>Prepare vehicle glass surfaces by cleaning, measuring, cutting, and fitting films accurately.</p><p>Ensure tint applications are free from bubbles, creases, contamination, and other defects.</p><p>Perform tint removal and replacement when required.</p><p>Inspect completed installations to ensure compliance with company quality standards.</p><p>Conduct final quality checks before vehicle delivery.</p><p>Rectify installation defects and customer concerns promptly.</p><p>Maintain tools, equipment, and workstations in a clean and good working condition and report any malfunction or shortage to the Supervisor.</p><p>Ensure proper handling and storage of tint films and related materials.</p><p>Minimize material wastage and report damaged stock or equipment.</p><p>Maintain accurate inspection records, quality reports, and customer feedback documentation.</p><p>Collaborate with the sales team to address customer inquiries, provide estimates, and support business growth opportunities.</p><p>Estimate service &amp; repair time to support efficient scheduling &amp; meet timelines set by the Supervisor.</p><p>Report operational, procedural, workflow, or system issues to the Supervisor in a timely manner to enable effective corrective action.</p><p>Ensure full compliance with company policies, internal procedures, and EHSQ requirements.</p><p>Maintain a clean, organized workspace and ensure proper handling of materials.</p><p>Contribute to improving installation protocols to reduce waste and increase precision.</p><p>Knowledge of approved and established procedures for conducting service and repairs.</p><p>Report to the Supervisor any difficulties or additional job required during work.</p><p>Communicate professionally with customers regarding tinting options, maintenance instructions, and aftercare requirements.</p><p>Support customer satisfaction by delivering quality workmanship &amp; timely completion of jobs.</p><p>Ensure that our customers receive the highest level of customer service at all times.</p><p>Handle customer vehicles and property with extreme care to prevent damage at all times.</p><p>Coordinate with workshop staff, service advisors, and supervisors to ensure efficient workflow.</p><p>Assist colleagues in related vehicle enhancement services when required.</p><p>Shall be knowledgeable of A.A. Bin Hindi Internal procedures and policies.</p><p>Perform other duties and responsibilities as agreed upon by the Division Head &amp; Job holder.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements &amp; recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p></p></section>

<p>Objective</p><p>The principal objective of the post is to drive student recruitment to RCSI Medical University of Bahrain, supporting the achievement of recruitment targets across the Universityu2019s programmes. The postholder will take an account management and relationship-led approach to recruitment, establishing, developing, and maintaining strong relationships with schools, career counsellors, government bodies and other key stakeholders. They will act as a trusted adviser and key point of contact, identifying opportunities to support application and enrolment growth. The postholder will work closely with the Student Recruitment and Admissions Manager and wider team to develop and deliver recruitment plans across Bahrain, the GCC and other priority markets.</p><p>Reports to: ttStudent Recruitment and Admissions Manager / Student Recruitment Team Lead</p><p>Key Interfaces</p><p>Marketing, RCSI Bahrain staff, schools, career counsellors, government and education bodies, third-party service providers. This position requires a high degree of cross-functional liaison with internal departments and external stakeholders.</p><p>Key Responsibilities</p><p>Student Recruitment and Business Development:</p><ul><li>Drive the delivery of student recruitment plans for all RCSI Bahrain programmes</li><li>Develop and manage a portfolio of priority schools across key markets, building strong, productive and long-term relationships</li><li>Act as a trusted adviser and key point of contact for career counsellors, schools and other key stakeholders</li><li>Plan and deliver school visits, presentations, career fairs, recruitment events, campus tours, webinars and other student attraction activities across Bahrain, the GCC and other priority markets</li><li>Work with the Student Recruitment team to identify priority markets, schools and opportunities, using recruitment data and market insight to focus activity and increase applications</li><li>Identify and develop new recruitment opportunities, partnerships and channels to strengthen the prospective student pipeline</li><li>Represent RCSI Bahrain professionally at external events and meetings, communicating the Universityu2019s programmes and proposition with confidence</li></ul><p>Admissions and conversion:</p><ul><li>Support prospective students throughout the recruitment and admissions journey, from initial enquiry through to application, offer and registration</li><li>Work closely with Admissions colleagues to identify and address issues affecting applicant progression and conversion</li><li>Contribute to initiatives designed to improve enquiry-to-application, application-to-offer and offer-to-registration conversion</li></ul><p>CRM management:</p><ul><li>Maintain accurate and comprehensive records with the Universityu2019s CRM systems</li><li>Record engagement activity, opportunities, follow-up actions and outcomes to support effective relationship and pipeline management</li><li>Provide regular updates and reporting on recruitment activity</li></ul><p>Market insight:</p><ul><li>Work with the Marketing team to ensure recruitment materials are accurate, up to date, and available when required</li><li>Provide recruitment and market insight to support marketing campaigns</li><li>Contribute to market research and insight-generation activities, including feedback from key stakeholders</li><li>Monitor competitor activity and market developments and share relevant insights with the Student Recruitment and Admissions Manager and wider team</li></ul><p>Other responsibilities:</p><ul><li>Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to</li><li>Undergo training programmes and development as may be required</li><li>Represent the best interests of RCSI and RCSI Bahrain at all times</li><li>Perform other duties as may be required</li></ul><p>The duties listed above are not exhaustive</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English and Arabic, with excellent written and verbal communication skills in both languages</li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience</li><li>Demonstrable experience in business development, account management, sales, relationship management, or recruitment</li><li>Experience of using CRM systems to manage relationships, opportunities and stakeholder information</li><li>Experience in student recruitment and admissions is desirable</li><li>Experience in higher education or a comparable relationship-focused environment would be advantageous</li></ul><p>Skills and Competencies:</p><ul><li>Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes</li><li>Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders</li><li>Excellent interpersonal, communication and presentation skills, adaptable to different audiences</li><li>Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships</li><li>Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines</li><li>A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team</li><li>Confident using CRM data and market insight to prioritise activity and support decision-making</li><li>Willingness to travel and work outside normal hours, including evenings and weekends, when required. Ability to travel internationally is essential</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p> <p>In this role, you will be responsible for developing and executing integrated digital marketing initiatives that enhance the hotel’s positioning and reinforce its reputation within the luxury landscape. You will oversee all aspects of digital communication and content strategy, ensuring that every touchpoint reflects the brand’s standards while driving awareness, engagement, and commercial performance across all channels.</p> <h4>Duties and responsibilities</h4> <ul> <li>Develop and execute integrated digital marketing and communications plans on a monthly, quarterly, and annual basis, aligned with business objectives and commercial priorities</li> <li>Lead and manage all digital platforms, including website and landing pages, ensuring optimal performance, user experience, and brand consistency</li> <li>Execute integrated marketing initiatives across social media, SEO, PPC, and email marketing, ensuring alignment with overall strategy</li> <li>Plan and implement monthly content calendars for the hotel, spa, restaurants, and lounges, ensuring timely, relevant, and on-brand communication</li> <li>Produce high-quality photo and video content that supports brand storytelling and positioning across all digital channels</li> <li>Lead the creative direction of all photo and video shoots, ensuring consistency with brand identity, visual standards, and messaging</li> <li>Define and guide the visual identity, art direction, and storytelling framework across all communication platforms</li> <li>Develop creative concepts, mood boards, and storyboards to support campaigns and content development</li> <li>Design and develop marketing materials, including digital assets and promotional collateral, utilizing tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as video editing tools such as Adobe Premiere Pro, Final Cut Pro or similar</li> <li>Ensure consistency of visual identity and full adherence to Four Seasons brand standards across all touchpoints</li> <li>Ensure alignment between online storytelling and the on-property guest experience, maintaining a seamless and elevated brand journey</li> <li>Monitor, analyze, and report on digital performance across all platforms, including monthly, quarterly, and annual reporting</li> <li>Lead data-driven decision-making through analytics, insights, and benchmarking tools to continuously enhance marketing effectiveness</li> <li>Translate performance insights into clear, actionable strategies and ongoing campaign optimization</li> <li>Actively manage the hotel’s online presence and reputation, engaging with guests and communities across all digital platforms in a timely and professional manner</li> <li>Collaborate with internal departments including F&B, rooms, spa, and sales to support business initiatives and campaigns</li> <li>Maintain and update digital asset libraries, press materials, and online platforms</li> <li>Manage timelines, suppliers, and production processes for marketing and communication materials</li> <li>Act as a brand ambassador and ensure compliance with Four Seasons standards and values</li> </ul> <h4>Qualifications & skills</h4> <ul> <li>Bachelor’s degree in marketing, communications, or related field. Minimum of 4–6 years’ experience in digital marketing, or a related role, preferably within a luxury hospitality environment.</li> <li>Strong knowledge of digital marketing tools, analytics, SEO, and PPC. Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li> <li>Strong communication, creativity, and organizational skills, with the ability to manage multiple projects in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p> <p>In this role, you will be responsible for developing and executing integrated digital marketing initiatives that enhance the hotel’s positioning and reinforce its reputation within the luxury landscape. You will oversee all aspects of digital communication and content strategy, ensuring that every touchpoint reflects the brand’s standards while driving awareness, engagement, and commercial performance across all channels.</p> <h4>Duties and responsibilities</h4> <ul> <li>Develop and execute integrated digital marketing and communications plans on a monthly, quarterly, and annual basis, aligned with business objectives and commercial priorities</li> <li>Lead and manage all digital platforms, including website and landing pages, ensuring optimal performance, user experience, and brand consistency</li> <li>Execute integrated marketing initiatives across social media, SEO, PPC, and email marketing, ensuring alignment with overall strategy</li> <li>Plan and implement monthly content calendars for the hotel, spa, restaurants, and lounges, ensuring timely, relevant, and on-brand communication</li> <li>Produce high-quality photo and video content that supports brand storytelling and positioning across all digital channels</li> <li>Lead the creative direction of all photo and video shoots, ensuring consistency with brand identity, visual standards, and messaging</li> <li>Define and guide the visual identity, art direction, and storytelling framework across all communication platforms</li> <li>Develop creative concepts, mood boards, and storyboards to support campaigns and content development</li> <li>Design and develop marketing materials, including digital assets and promotional collateral, utilizing tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as video editing tools such as Adobe Premiere Pro, Final Cut Pro or similar</li> <li>Ensure consistency of visual identity and full adherence to Four Seasons brand standards across all touchpoints</li> <li>Ensure alignment between online storytelling and the on-property guest experience, maintaining a seamless and elevated brand journey</li> <li>Monitor, analyze, and report on digital performance across all platforms, including monthly, quarterly, and annual reporting</li> <li>Lead data-driven decision-making through analytics, insights, and benchmarking tools to continuously enhance marketing effectiveness</li> <li>Translate performance insights into clear, actionable strategies and ongoing campaign optimization</li> <li>Actively manage the hotel’s online presence and reputation, engaging with guests and communities across all digital platforms in a timely and professional manner</li> <li>Collaborate with internal departments including F&B, rooms, spa, and sales to support business initiatives and campaigns</li> <li>Maintain and update digital asset libraries, press materials, and online platforms</li> <li>Manage timelines, suppliers, and production processes for marketing and communication materials</li> <li>Act as a brand ambassador and ensure compliance with Four Seasons standards and values</li> </ul> <h4>Qualifications & skills</h4> <ul> <li>Bachelor’s degree in marketing, communications, or related field. Minimum of 4–6 years’ experience in digital marketing, or a related role, preferably within a luxury hospitality environment.</li> <li>Strong knowledge of digital marketing tools, analytics, SEO, and PPC. Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li> <li>Strong communication, creativity, and organizational skills, with the ability to manage multiple projects in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve processes and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role type</h4> <p>Fixed term basis (1 year)</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Be confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve process and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p> <ul> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Should have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li> <li>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with the investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Should be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve process and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experience.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p>Role Responsibilities</p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>Hawar Resort by Mantis is seeking an experienced and dynamic Culinary Director to lead and oversee all culinary operations across the resort. The successful candidate will be responsible for maintaining the highest standards of food quality, consistency, innovation, guest satisfaction, and operational excellence across all dining venues. The Culinary Director will play a key role in menu development, talent management, cost control, and culinary innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p> <h4>What is in it for you:</h4> <p>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!<br> Ignite your skills with our cutting-edge academies for rapid professional growth.<br> Cultivate your talents and watch your career flourish, locally and globally.<br> Drive change through impactful corporate social responsibility activities.<br> Immerse yourself in a vibrant work environment with extraordinary colleagues.<br> Join us on a direct path to success as we skyrocket to new heights!</p> <h4>Key responsibilities:</h4> <ul> <li>Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence.</li> <li>Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences.</li> <li>Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens.</li> <li>Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning.</li> <li>Collaborate with marketing and F&B leadership to develop promotions, campaigns, and destination dining experiences.</li> <li>Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction.</li> <li>Ensure effective communication and alignment across all culinary teams.</li> <li>Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs.</li> <li>Ensure all goods purchased comply with hotel specifications and quality standards.</li> <li>Lead and develop culinary teams through training, coaching, succession planning, and performance management.</li> <li>Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations.</li> <li>Promote best practices in kitchen operations, cleanliness, and grooming standards.</li> <li>Build strong cross-functional relationships with F&B, operations, sales & marketing, and other departments.</li> <li>Identify opportunities for efficiency improvements, cost optimization, and operational excellence.</li> <li>Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations.</li> <li>Lead by example, fostering a positive, engaged, and high-performing team culture.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in culinary arts, hospitality management, or a related field.</li> <li>Professional culinary certification from an accredited institution.</li> <li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li> <li>Strong expertise in Italian cuisine, including menu development, authentic preparation methods, and modern Italian dining trends.</li> <li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li> <li>Proven track record in menu engineering, food cost control, and operational management.</li> <li>Experience managing large culinary teams in a high-volume environment.</li> <li>Strong understanding of international cuisines and dietary requirements.</li> <li>Excellent leadership, communication, coaching, and organizational skills.</li> <li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li> <li>Advanced knowledge of food safety standards and HACCP requirements.</li> <li>Ability to work effectively in a fast-paced, multicultural environment.</li> <li>Fluency in English; additional languages are an advantage.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li> <li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li> <li>Strong network within the international culinary community and awareness of emerging food trends.</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>