وظائف تسويق عقاري في البحرين

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Sales Analyst</strong><br><strong>Location: Manama, Bahrain</strong><br><strong>Employment Type: FULL_TIME</strong><br><strong>Job Overview</strong><br>AWIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful <strong>Sales Analyst</strong> to join our team in <strong>Manama, Bahrain</strong>. As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.<br><strong>Responsibilities</strong><br>* Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.<br>* Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.<br>* Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.<br>* Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.<br>* Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.<br>* Assist in the development of sales forecasts, annual budgets, and strategic planning processes.<br>* Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.<br>* Ensure data integrity and accuracy across all sales reporting systems.<br><strong>Qualifications</strong><br>* Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.<br>* A bachelor's degree in Business, Economics, Statistics, or a related field.<br>* Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.<br>* Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.<br>* Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.<br>* Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.<br>* A proactive and self-motivated individual who can work effectively both independently and as part of a team.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales &amp; marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and motivated Sales Supervisor to join our growing team in the accounting industry. In this pivotal role, you will be responsible for leading a team of sales professionals to drive revenue growth and enhance customer satisfaction. This position offers an exciting opportunity to shape sales strategies and contribute to the overall success of our organization. If you have a passion for sales and a knack for leadership, we want to hear from you!</p><p>As a Sales Supervisor, you will play a critical role in fostering a collaborative team culture that emphasizes continuous learning and development. You will be tasked with mentoring your team members, providing them with the tools and resources they need to excel in their roles. Your leadership will not only influence individual performance but also contribute to a positive work environment where everyone feels valued and motivated to achieve their best.</p><p>In addition to leading your team, you will have the opportunity to engage in strategic planning and execution of sales initiatives. You will work closely with cross-functional departments to align sales goals with broader organizational objectives. This role is ideal for someone looking to advance their career in sales management while making a significant impact on the company's growth trajectory.</p><p><b>Responsibilities:</b></p><ol><li>Lead and motivate a team of sales representatives to achieve and exceed sales targets by implementing effective sales strategies and performance metrics.</li><li>Conduct regular performance evaluations and provide constructive feedback to team members, fostering their professional development and career progression.</li><li>Develop and execute sales plans that align with company objectives, utilizing market analysis and competitor research to identify opportunities for growth.</li><li>Collaborate with marketing and product teams to ensure alignment on promotional campaigns and product launches, enhancing the overall customer experience.</li><li>Monitor and analyze sales performance data to identify trends and areas for improvement, making data-driven decisions to optimize sales processes.</li><li>Establish and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.</li><li>Organize and facilitate training sessions for the sales team to enhance their skills in product knowledge, sales techniques, and customer engagement.</li><li>Manage budgets and resources effectively, ensuring that the sales team operates within financial guidelines while maximizing profitability.</li><li>Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and strategic recommendations for future growth.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and inspire a sales team towards achieving targets.</li><li>Strong communication abilities for building relationships with clients and team members alike.</li><li>Analytical skills to interpret sales data and make informed decisions to drive performance.</li><li>Expertise in developing and executing strategic sales plans tailored to market needs.</li><li>Proficiency in CRM software to track sales activities and customer interactions.</li><li>Negotiation skills to secure favorable terms and close deals effectively.</li><li>Time management skills to prioritize tasks and manage multiple projects simultaneously.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Developing & executing sales strategies</h4> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <h4>Maximizing revenue</h4> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Analyzing & reporting on sales and financial data</h4> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales and marketing communications report.</li> <li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events and trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet and intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and/or print shop.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Sales Supervisor role at our esteemed accounting firm in Manama, Bahrain, offers an exciting opportunity for dynamic individuals eager to lead a team and drive sales success. This position is perfect for those looking to make a significant impact in the accounting industry while enhancing their leadership skills. As a Sales Supervisor, you will play a crucial role in shaping the sales strategy and ensuring that our team meets and exceeds their targets. This is not just a job; it's a chance to elevate your career in a supportive and growth-oriented environment.</p><p>In this role, you will be surrounded by a collaborative team that values innovation and strategic thinking. We believe in fostering a culture of continuous learning, which is why we offer extensive training programs and mentorship opportunities. Our firm is committed to your professional development, ensuring that you have the skills and knowledge necessary to excel in your career. You'll have the chance to work closely with senior management, gaining insights into high-level decision-making processes and contributing to the overall success of the company.</p><p>As a Sales Supervisor, you will also have the opportunity to implement new sales strategies and initiatives that can significantly impact our market presence. Your leadership will inspire your team to achieve their best, and your contributions will be recognized as vital to our growth. If you are passionate about sales and looking for a role that offers both challenges and rewards, we encourage you to apply and take the next step in your career with us.</p><p><b>Responsibilities:</b></p><ol><li>Lead and mentor a team of sales representatives, providing guidance and support to enhance their performance and achieve individual and team sales goals.</li><li>Develop and implement effective sales strategies that align with company objectives, utilizing market research and analytics to inform decisions.</li><li>Monitor sales metrics and KPIs regularly to evaluate team performance and identify areas for improvement, ensuring accountability and excellence.</li><li>Conduct regular training sessions and workshops to equip the sales team with the necessary skills and knowledge to excel in their roles.</li><li>Collaborate with the marketing department to design promotional campaigns that effectively target potential clients and increase brand awareness.</li><li>Establish and maintain strong relationships with key clients, addressing their needs and concerns while promoting our services effectively.</li><li>Prepare detailed sales reports and presentations for senior management, highlighting achievements, challenges, and strategic recommendations.</li><li>Assist in the recruitment and onboarding of new sales team members, ensuring they are well-integrated into the company culture.</li><li>Stay updated on industry trends and competitor activities to anticipate market changes and adjust sales strategies accordingly.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and motivate a sales team towards achieving targets.</li><li>Excellent communication abilities to interact with clients and internal stakeholders clearly and persuasively.</li><li>Strong analytical skills to interpret sales data and derive actionable insights for strategic planning.</li><li>Ability to develop and implement innovative sales strategies that drive revenue growth.</li><li>Proficiency in CRM software and sales analytics tools to manage client relationships and sales performance.</li><li>Experience in conducting training and development programs to enhance team capabilities and performance.</li><li>Deep understanding of the accounting industry and market dynamics to tailor sales approaches effectively.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales &amp; marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities&nbsp;<br>• Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities&nbsp;<br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Additional Information: <br>This hotel is owned and operated by an independent franchisee<br>, <br>A Properties Co. W.L.L<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Handle incoming reservation calls, emails, and booking requests. <br>Expert in OPERA <br>Create, modify, and cancel hotel reservations accurately. <br>Check room availability, rates, packages, and promotions. <br>Explain hotel facilities, room types, rates, cancellation policies, and booking conditions to guests. <br>Recommend suitable rooms and services based on guest requirements. <br>Use upselling techniques to promote higher room categories, packages, and additional services. <br>Enter guest information and special requests accurately into the reservation/PMS system. <br>Respond to guest questions and resolve reservation-related problems professionally. <br>Maintain guest confidentiality and follow Marriott's service and privacy standards. <br>Process reservation guarantees and payment-related information according to hotel procedures. <br>Meet required quality, productivity, and customer-service standards. <br>Maintain a professional attitude and represent the Marriott brand positively <br>Qualifications:<br>Excellent English and Arabic Communication <br>Strong telephone/customer-service skills <br>Attention to detail and accuracy <br>Computer and PMS/reservation-system skills <br>Sales and upselling ability <br>Problem-solving skills <br>Ability to work under pressure <br>Teamwork and professionalism <br>This company is an equal opportunity employer.<br>frnch1</span> </div>

<p><h4>Overview of the role</h4> <p>The customer service associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</p> <p>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</p> <h4>What you will do</h4> <p><strong>Customer service & complaint handling</strong><br> Engage with customers to provide a high level of service and assist with their needs.<br> Address basic customer complaints and escalate issues as needed.</p> <p><strong>Visual merchandising & store maintenance</strong><br> Ensure that the store is well-organized and adheres to company visual merchandising standards.<br> Regularly clean and maintain the sales floor to create an inviting shopping environment.</p> <p><strong>Stock management & inventory</strong><br> Actively participate in receiving new shipments and restocking the store.<br> Help manage inventory and ensure the store is fully stocked.</p> <p><strong>Sales support (upselling & cross-selling)</strong><br> Recommend products to customers based on their needs, focusing on upselling and cross-selling.<br> Stay updated on product information to make informed recommendations.</p> <p><strong>Cash register operation</strong><br> Operate the cash register, process transactions, and follow company policies for handling payments.<br> Ensure accurate cash handling and maintain a clean and organized checkout area.</p> <h4>Required skills to be successful</h4> <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a commercially driven and relationship-focused Sales &amp; Partnerships Manager to lead the growth of our business in Bahrain. As one of the GCC s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market. In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain. Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.</p><p><b>Responsibilities</b></p><ul><li>Drive the company s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain</li><li>Build and manage a strong pipeline of prospective brand partners and strategic accounts</li><li>Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth</li><li>Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives</li><li>Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience</li><li>Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities</li><li>Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand s presence in the market</li><li>Own commercial targets and consistently deliver against revenue and partnership KPIs</li><li>Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies</li><li>Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bahraini national preferred</li><li>4+ years of experience in sales, business development, partnerships, account management, or commercial roles.</li><li>Proven track record of acquiring new business and managing strategic client relationships</li><li>Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable</li><li>Strong understanding of the Bahraini market, consumer trends, and local business landscape</li><li>Demonstrated ability to meet and exceed commercial targets</li><li>Excellent relationship-building, negotiation, presentation, and communication skills</li><li>Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment</li><li>Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships</li><li>Arabic and English fluency preferred</li><li>Based in Bahrain and available to start immediately</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>

<p><h4>Description</h4> <p>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain. As one of the GCC’s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market.</p> <p>In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain. Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.</p> <h4>Responsibilities</h4> <li>Drive the company’s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain</li> <li>Build and manage a strong pipeline of prospective brand partners and strategic accounts</li> <li>Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth</li> <li>Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives</li> <li>Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience</li> <li>Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities</li> <li>Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand’s presence in the market</li> <li>Own commercial targets and consistently deliver against revenue and partnership KPIs</li> <li>Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies</li> <li>Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering</li> <h4>Requirements</h4> <li>Bahraini national preferred</li> <li>4+ years of experience in sales, business development, partnerships, account management, or commercial roles</li> <li>Proven track record of acquiring new business and managing strategic client relationships</li> <li>Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable</li> <li>Strong understanding of the Bahraini market, consumer trends, and local business landscape</li> <li>Demonstrated ability to meet and exceed commercial targets</li> <li>Excellent relationship-building, negotiation, presentation, and communication skills</li> <li>Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment</li> <li>Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships</li> <li>Arabic and English fluency preferred</li> <li>Based in Bahrain and available to start immediately</li></p><p></p>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <ul> <li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li> </ul> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date on all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning & applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical/procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!</p><p><br></p><ul ><li >Guest focused personality is essential</li><li >Additional Information experience is an asset</li><li >Prior experience working with Opera or a related system</li><li >Strong interpersonal and problem solving abilities</li><li >Fluency in English, additional languages are a plus</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>