Microsoft Dynamics Jobs - Manama Bahrain

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> A System Solution Consultant, specifically within the functional and technical realm, guides the implementation and optimization of systems solutions, aligning them with business needs. They bridge the gap between business requirements and technical execution, often involving tasks like business analysis, solution design, configuration, and testing, both from a functional and technical perspective </p><br><p>DUTIES AND RESPONSIBILITIES</p><p>Key Responsibilities:</p><ul><li><p>Business Analysis: Conduct workshops and stakeholder interviews to gather and document</p></li></ul><p>business requirements.</p><ul><li><p>Solution Design: Translate requirements into comprehensive solution designs covering</p></li></ul><p>functional and technical aspects.</p><ul><li><p>Configuration and Customization: Configure systems and manage customizations to meet</p></li></ul><p>specific business needs.</p><ul><li><p>Technical Collaboration: Work closely with development, infrastructure, and data teams to</p></li></ul><p>ensure seamless technical integration.</p><ul><li><p>Testing and Training: Create and execute test cases, support UAT, and deliver training</p></li></ul><p>sessions for end users.</p><ul><li><p>Project Management: Manage or support the delivery of systems projects, including</p></li></ul><p>timelines, resources, and communication.</p><ul><li><p>Support &amp; Knowledge Transfer: Provide post-implementation support and transfer</p></li></ul><p>knowledge to internal teams.</p><ul><li><p>Staying Updated: Continuously explore and stay informed of industry trends and updates in</p></li></ul><p>Dynamics 365 and related technologies.</p><br><p>Technical Skills:</p><ul><li><p>In-depth understanding of Microsoft Dynamics 365 Finance &amp; Operations (F&amp;O), Store</p></li></ul><p>Commerce (POS) &amp; Microsoft Dynamics 365 CRM applications.</p><ul><li><p>Experience with core modules</p></li><li><p>Proficiency in using tools like Power BI, Power Automate, and other related Microsoft</p></li></ul><p>technologies.</p><ul><li><p>Experience with integrations and customizations.</p></li><li><p>Functional Skills:</p><ul><li><p>Strong business analysis skills, including conducting workshops and documenting</p></li></ul><p>requirements.</p><ul><li><p>Excellent communication and interpersonal skills, with the ability to explain complex</p></li></ul><p>technical concepts to non-technical stakeholders.</p><ul><li><p>Ability to translate business requirements into functional specifications and design</p></li></ul><p>documents.</p><ul><li><p>Proven experience in designing and implementing solutions that meet business needs.</p></li></ul></li></ul><ul><li><p>6-5 years’ experience.</p></li><li><p>Bachelor's degree in Computer Science, Information Technology, or related field.</p></li><li><p>Proven experience as a Technical &amp; a Functional with Microsoft Dynamics 365.</p></li><li><p>Strong understanding of D365 architecture and customization capabilities.</p></li><li><p>Excellent problem-solving and analytical skills.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Bilingual (Arabic &amp; English)</p></li></ul><br><ul><li><p>Experience with D365 integrations and data migration.</p></li><li><p>Familiarity with Azure cloud services.</p></li><li><p>Ability to work independently and in a team-oriented environment.</p></li><li><p>Certifications in Microsoft Dynamics 365</p></li></ul><br><p>BS degree in Information Technology | Computer Science or related field </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experience </p><p>Minimum 4 years in CRM, loyalty programs, &amp; customer analytics. </p><p>CRM Expertise </p><p>Proficiency in Microsoft Dynamics CRM is a must. </p><p>Analytical Skills </p><p>Ability to analyze data and generate actionable insights. </p><p>Presentation &amp; Communication </p><p>Strong skills in delivering presentations and reports. </p><p>Excel Proficiency </p><p>Advanced Excel skills for reporting and data analysis.</p><p> Loyalty Program Management </p><p>Experience in implementing and executing loyalty programs. </p><p>Language Requirement </p><p>Bilingual in Arabic &amp; English (written and spoken). </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Experience Requirement</strong></p><ul><li><p>Minimum <strong>5–8+ years</strong> of experience in Dynamics 365 F&amp;O</p></li><li><p>At least <strong>2+ full-cycle implementations</strong> in Finance &amp; HR modules</p></li></ul><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Requirement Analysis &amp; Solution Design</strong></p><ul><li><p>Engage with finance, HR, and business stakeholders to gather and analyse requirements</p></li><li><p>Map business processes to D365 capabilities</p></li><li><p>Prepare functional design documents (FDDs) and solution architecture</p></li><li><p>Identify process improvements and recommend best practices</p></li></ul><br><p><strong>2. Implementation &amp; Module Activation</strong></p><ul><li><p>Configure and implement Dynamics 365 F&amp;O modules including:</p></li><li><p>Finance (GL, AP, AR, Fixed Assets, Budgeting, Cash &amp; Bank)</p></li><li><p>HR (Core HR, Leave &amp; Absence, Employee Lifecycle, Payroll integration where applicable)</p></li><li><p>Perform module setup, workflows, and system parameter configuration</p></li><li><p>Lead data migration activities (master and transactional data)</p></li><li><p>Coordinate with technical team for customizations, integrations, and reporting</p></li></ul><br><p><strong>3. Testing &amp; Deployment</strong></p><ul><li><p>Prepare and execute test scenarios (SIT/UAT)</p></li><li><p>Support UAT cycles and obtain business sign-offs</p></li><li><p>Manage go-live planning and production deployment</p></li><li><p>Ensure minimal disruption during rollout</p></li></ul><br><p><strong>4. Support &amp; Continuous Improvement</strong></p><ul><li><p>Provide post-go-live system support and issue resolution</p></li><li><p>Troubleshoot functional issues and optimize workflows</p></li><li><p>Implement system enhancements and change requests</p></li><li><p>Ensure system stability, performance, and compliance</p></li></ul><br><p><strong>5. Stakeholder &amp; Vendor Coordination</strong></p><ul><li><p>Act as a bridge between business, IT, and implementation partners</p></li><li><p>Provide regular updates to management on progress, risks, and issues</p></li><li><p>Support vendor coordination and delivery validation</p></li></ul><br><p><strong>6. Documentation &amp; Governance</strong></p><ul><li><p>Maintain detailed documentation including:</p></li><li><p>Functional documents</p></li><li><p>SOPs and user manuals</p></li><li><p>Process workflows</p></li><li><p>Ensure adherence to governance, audit, and compliance requirements</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills &amp; Experience</strong></p><p><strong>Technical &amp; Functional Skills</strong></p><ul><li><p>Strong experience in <strong>Dynamics 365 Finance &amp; Operations (F&amp;O)</strong></p></li><li><p>Hands-on expertise in:</p></li><li><p>Finance modules (mandatory)</p></li><li><p>HR module (preferred)</p></li><li><p>Experience in <strong>end-to-end implementation projects</strong></p></li><li><p>Good understanding of business processes in:</p></li><li><p>Finance operations</p></li><li><p>HR lifecycle management</p></li></ul><br><p><strong>Core Competencies</strong></p><ul><li><p>Strong analytical and problem-solving skills</p></li><li><p>Ability to work independently with minimal supervision</p></li><li><p>Experience in stakeholder engagement and business communication</p></li><li><p>Capability to manage multiple modules simultaneously</p></li></ul><br><p><strong>Preferred Skills</strong></p><ul><li><p>Experience with integrations (API, Power Platform, third-party systems)</p></li><li><p>Knowledge of reporting tools (Power BI, SSRS)</p></li><li><p>Exposure to cloud-based deployments and Microsoft ecosystem</p></li></ul><p></p></section>

<p>Our client is seeking a (Deputy) Treaty Underwriter to join its dynamic P&amp;C Treaty team. The successful candidate will play a key role in managing and expanding their treaty portfolio across the Middle East. This is a permanent position to be filled immediately. You can look forward to -Develop and manage P&amp;C Treaty business in assigned Middle East countries. -Build and maintain strong relationships with cedants and brokers in your markets. -Analyse treaty submissions using both quantitative and qualitative methods. -Negotiate treaty structures and wordings and respond to business partner inquiries. -Review, monitor, and manage the assigned portfolio with a focus on technical profitability. -Contribute to the design and execution of business development strategies. -Represent the company at seminars, conferences, and conduct partner training as required. -Stay informed on market trends, capacity shifts, rating movements, and technical developments impacting underwriting.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree (Master's degree is an advantage).</li><li>Professional insurance qualification (e.g. ACII, FCII or CPCU).</li><li>7 to 10 years of experience in treaty underwriting with a reputable insurer or reinsurer.</li><li>Strong analytical, communication and negotiation skills.</li><li>Strong knowledge of MENA markets and P&amp;C insurance/reinsurance practices.</li><li>Established network and deep understanding of MENA insurance and reinsurance market dynamics.</li><li>Proficient in MS Office and general IT tools.</li><li>Proficiency in English and Arabic (additional languages is an advantage).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>The Accountant is responsible for maintaining accurate financial records, processing financial transactions, preparing reports, and ensuring compliance with company policies and accounting standards. The role supports day-to-day accounting operations, financial reporting, reconciliations, and audit requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>General Accounting</strong></p><ul><li><p>Record and maintain financial transactions in the accounting system.</p></li><li><p>Prepare and post journal entries accurately and timely.</p></li><li><p>Maintain the general ledger and ensure proper account classification.</p></li><li><p>Assist in month-end and year-end closing activities.</p></li></ul><p><strong>Accounts Payable</strong></p><ul><li><p>Process supplier invoices and ensure proper approvals.</p></li><li><p>Prepare payment vouchers and coordinate payments to vendors.</p></li><li><p>Reconcile supplier statements and resolve discrepancies.</p></li><li><p>Maintain accurate accounts payable records.</p></li></ul><p><strong>Accounts Receivable</strong></p><ul><li><p>Generate customer invoices and monitor collections.</p></li><li><p>Follow up on outstanding receivables and overdue accounts.</p></li><li><p>Reconcile customer accounts and investigate variances.</p></li><li><p>Prepare aging reports and collection status updates.</p></li></ul><p><strong>Bank &amp; Account Reconciliations</strong></p><ul><li><p>Perform monthly bank reconciliations.</p></li><li><p>Reconcile balance sheet accounts and identify discrepancies.</p></li><li><p>Ensure timely resolution of outstanding reconciling items.</p></li></ul><p><strong>Financial Reporting</strong></p><ul><li><p>Assist in preparing monthly, quarterly, and annual financial reports.</p></li><li><p>Support budget preparation and variance analysis.</p></li><li><p>Provide financial data and reports to management when required.</p></li><li><p>Assist in preparing schedules for audits and statutory reporting.</p></li></ul><p><strong>Tax &amp; Compliance</strong></p><ul><li><p>Support compliance with local tax regulations and statutory requirements.</p></li><li><p>Assist in preparing tax-related documentation and filings.</p></li><li><p>Ensure accounting records comply with company policies and accounting standards.</p></li></ul><p><strong>Audit Support</strong></p><ul><li><p>Assist internal and external auditors during audits.</p></li><li><p>Prepare audit schedules and supporting documentation.</p></li><li><p>Address audit queries and provide requested information.</p></li></ul><p><strong>System &amp; Process Improvement</strong></p><ul><li><p>Maintain accurate records within ERP/accounting systems.</p></li><li><p>Identify opportunities to improve accounting processes and controls.</p></li><li><p>Support implementation of finance-related system enhancements.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s Degree in Accounting, Finance, or a related field.</p></li><li><p>Professional certifications such as ACCA, CPA, CMA, or CA are an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>2–5 years of accounting experience.</p></li><li><p>Experience in manufacturing, industrial, or corporate environments is preferred.</p></li><li><p>Experience using ERP systems (Oracle, SAP, Microsoft Dynamics, etc.) is an advantage.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of accounting principles and financial reporting.</p></li><li><p>Proficiency in Microsoft Excel and Microsoft Office applications.</p></li><li><p>Experience with ERP and accounting software.</p></li><li><p>Knowledge of financial analysis and reconciliations.</p></li><li><p>Understanding of internal controls and audit requirements.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Attention to Detail</p></li><li><p>Analytical Thinking</p></li><li><p>Problem Solving</p></li><li><p>Time Management</p></li><li><p>Communication Skills</p></li><li><p>Confidentiality and Integrity</p></li><li><p>Teamwork</p></li><li><p>Organizational Skills</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Accuracy of Financial Records</p></li><li><p>Timely Completion of Month-End Closing</p></li><li><p>Accounts Receivable Collection Performance</p></li><li><p>Accounts Payable Processing Accuracy</p></li><li><p>Reconciliation Completion Rate</p></li><li><p>Audit Findings and Compliance</p></li><li><p>Timeliness of Financial Reporting</p></li><li><p>Budget Variance Monitoring and Analysis</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p>Job Overview We are seeking a driven and results-orientated Sales Executive-F&amp;B to join our dynamic team at Alzayani Foods. This is a full-time position based in Manama, Bahrain. The ideal candidate will be responsible for driving business-to-business sales for our Food &amp; Beverage division, building strong client relationships, and achieving ambitious sales targets. You will play a crucial role in expanding our market presence and contributing to the growth of a key sector within our organisation. Responsibilities * Identify, develop, and secure new corporate accounts within the Food &amp; Beverage sector across Bahrain. * Build and maintain strong, long-lasting relationships with key corporate clients, understanding their needs and business objectives. * Develop and implement effective sales strategies to meet and exceed monthly and quarterly sales targets. * Prepare and deliver compelling sales presentations and proposals to prospective clients. * Negotiate contracts, terms, and pricing with clients to close sales and ensure profitability. * Collaborate with internal teams, including marketing and operations, to ensure excellent service delivery. * Monitor market trends, competitor activities, and customer feedback to identify new opportunities. * Maintain accurate records of all sales activities, including sales calls, presentations, and client interactions, using a CRM system.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Corporate Sales Executive or in a similar B2B sales role, specifically within the F&amp;B or hospitality industry.</li><li>A strong track record of consistently meeting or exceeding sales targets.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>In-depth understanding of the sales process and dynamics, with superb client relationship management abilities.</li><li>Self-motivated and driven, with a passion for sales and the F&amp;B industry.</li><li>Proficiency in MS Office and CRM software.</li><li>A Diploma or Bachelor s degree in Business, Marketing, or a related field is preferred.</li><li>A valid Bahraini driving licence is essential.</li></ul>

<p>Manage Cash Operations</p><p>Ensure Accuracy</p><p>Support Financial Reporting</p><p>Work Across 2 Leading Hotels</p><p>Maintain Records and Reconciliation</p><p>Safeguard funds and internal controls</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a General Cashier, Cashier or Finance Assistant in the hospitality industry</li><li>Strong numerical and reconciliation skills</li><li>Proficiency in Microsoft Excel and financial systems</li><li>High Level of integrity and accuracy and attention to detail</li><li>Excellent organizational and communication skills</li><li>Experience in hotel operations is preferred</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Purpose</strong> The <strong>Revenue Assurance &amp; Fraud Control Specialist</strong> is responsible for ensuring the end-to-end completeness, accuracy, and integrity of the company’s revenue streams. This role focuses on safeguarding financial health by identifying leakages, preventing fraud, and optimizing the "quote-to-cash" cycle. You will act as a critical bridge between Finance, IT, and Operations to ensure that every service rendered is accurately captured, billed, and collected.</p><p><strong>Key Accountabilities</strong></p><p><strong>1. Revenue Integrity &amp; Reconciliation</strong></p><ul><li><p><strong>End-to-End Monitoring:</strong> Monitor all stages of revenue generation from Order to Cash.Reconcile data between <strong>CRM, billing systems, NetSuite, and Microsoft Dynamics</strong> to ensure accuracy and completeness. Validate that all active services and contracts are properly billed.</p></li><li><p><strong>Audit &amp; Analysis:</strong> Perform regular reconciliations and gap analyses of revenue streams to ensure consistency between operational data and financial records.</p></li><li><p><strong>Tariff &amp; Contract Validation:</strong> Regularly review published tariffs and customer contracts to ensure they are accurately configured in the billing systems and network elements.</p></li></ul><p><strong>2. Fraud Prevention &amp; Risk Mitigation</strong></p><ul><li><p><strong>Leakage Identification:</strong> Proactively identify, investigate, and remedy potential errors or "leakages" in the revenue cycle and Order to Cash Process.</p></li><li><p><strong>Fraud Control:</strong> Design, implement, and document innovative processes and system enhancements to assess, manage, and prevent fraudulent activities.</p></li><li><p><strong>Root Cause Analysis:</strong> Investigate discrepancies in financial data and transactions to understand root causes; propose and document long-term solutions to prevent recurrence.</p></li></ul><p><strong>3. Process Optimization &amp; System Design</strong></p><ul><li><p><strong>System Integrity:</strong> Perform quality assurance testing on system changes and IT deployments that impact recording, processing, or charging of revenue events.</p></li><li><p><strong>Innovative Solutions:</strong> Design structural and system-based solutions to reduce cycle times, minimize defects, and enhance departmental metrics.</p></li><li><p><strong>Process Mapping:</strong> Document all revenue flows across critical functions and define areas for reactive data interrogation and proactive monitoring.</p></li></ul><p><strong>Requirements</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in finance, Accounting, Economics, or a related field from a recognized university.</p></li><li><p><strong>Experience:</strong> Minimum of <strong>7+ years</strong> of proven experience as a Revenue Assurance Analyst or in a similar financial/fraud control role.</p></li><li><p><strong>Industry Knowledge:</strong> Specific experience within <strong>logistics or customs operations</strong> is highly preferred.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p><strong>Financial Expertise:</strong> Strong understanding of financial principles, revenue recognition standards, and billing cycles.</p></li><li><p><strong>Software Proficiency:</strong> Advanced proficiency in <strong>Microsoft Excel</strong> (data modeling, Vlookups, Pivot tables) and experience with <strong>ERP systems</strong>.</p></li><li><p><strong>Analytical Ability:</strong> Skilled in data interrogation and process mapping techniques.</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p><strong>Problem Solving:</strong> Exceptional ability to investigate complex data discrepancies and recommend decisive corrective actions.</p></li><li><p><strong>Communication:</strong> Ability to translate complex financial and technical information into clear, concise insights for non-financial stakeholders.</p></li><li><p><strong>Prioritization:</strong> Strong organizational skills with the ability to manage multiple high-stakes tasks effectively in a fast-paced environment.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The Opportunity As a Senior Associate - Pre-Joining &amp; Onboarding Specialist, you will play a key role in delivering a seamless, compliant, and engaging onboarding experience for new hires across Bahrain and the wider MENA region. Acting as a trusted advisor to candidates and internal stakeholders, you will manage pre-joining activities including onboarding, employment documentation, regulatory requirements, and employee readiness while ensuring compliance with local regulations and EY policies. You will work closely with Recruitment, HR, Talent Consultants, Mobility, and business stakeholders to support hiring objectives and enhance the overall candidate experience. As part of EY's commitment to developing local talent and supporting Bahrain's national workforce priorities, candidates with knowledge of the Bahraini employment landscape and talent ecosystem will be particularly valued. Your Key Responsibilities Act as the primary point of contact for candidates throughout the pre-joining and onboarding journey. Manage end-to-end onboarding activities, ensuring all requirements are completed accurately and within agreed timelines. Coordinate onboarding documentation, employment requirements, government-related processes, and employee record creation. Partner with Recruitment, HR, IT, Talent teams, and business stakeholders to facilitate a smooth onboarding experience. Track onboarding progress, identify potential risks or delays, and proactively drive resolution. Ensure compliance with Bahrain labor regulations, internal policies, and data privacy requirements. Maintain accurate employee records, onboarding trackers, and reporting dashboards. Support relocation, mobility, and cross-border onboarding activities where applicable. Deliver a positive and engaging new joiner experience aligned with EY's Employee Value Proposition (EVP). Support initiatives related to Bahraini talent development programs and workforce localization requirements. Contribute to process improvement initiatives and continuously identify opportunities to enhance operational efficiency and candidate experience. Skills and Attributes for Success Strong stakeholder management and communication skills. Excellent attention to detail and organizational capabilities. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making skills. Proactive, customer-focused, and solution-oriented mindset. Ability to handle confidential and sensitive information with professionalism. Strong commitment to delivering an exceptional candidate and employee experience. Ability to collaborate effectively across multiple teams and functions. Strong follow-up and execution skills with a high degree of accountability. To Qualify for the Role, You Must Have Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline. Approximately 2-4 years of relevant experience in onboarding, HR operations, employee services, immigration, mobility, recruitment operations, or talent administration. Experience supporting onboarding and employee lifecycle processes within a multinational or professional services environment. Understanding of Bahrain employment administration requirements and onboarding procedures. Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Excellent written and verbal communication skills in English. Strong organizational skills and attention to detail. Ideally, You'll Also Have Experience working within a regional or MENA-focused HR environment. Familiarity with HR systems, applicant tracking systems, and onboarding platforms. Exposure to process improvement and operational excellence initiatives. Arabic language skills would be advantageous. Experience supporting Bahraini national hiring initiatives. Understanding of Bahrain labor market dynamics, Tamkeen programs, or national workforce development initiatives. What We Look For We are looking for a highly organized and detail-oriented professional who is passionate about delivering an outstanding employee experience. The ideal candidate will demonstrate strong relationship-building skills, a collaborative approach, and the ability to manage multiple priorities while maintaining a high level of accuracy and compliance. Candidates who bring knowledge of the Bahraini market, local employment practices, and national talent development initiatives will be particularly valuable to this role. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a Better Working World EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions in more than 150 countries.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>To Qualify for the Role, You Must Have</strong></p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline.</li> <li>Approximately 2-4 years of relevant experience in onboarding, HR operations, employee services, immigration, mobility, recruitment operations, or talent administration.</li> <li>Experience supporting onboarding and employee lifecycle processes within a multinational or professional services environment.</li> <li>Understanding of Bahrain employment administration requirements and onboarding procedures.</li> <li>Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li> <li>Excellent written and verbal communication skills in English.</li> <li>Strong organizational skills and attention to detail.</li> </ul> <p><strong>Ideally, You'll Also Have</strong></p> <ul> <li>Experience working within a regional or MENA-focused HR environment.</li> <li>Familiarity with HR systems, applicant tracking systems, and onboarding platforms.</li> <li>Exposure to process improvement and operational excellence initiatives.</li> <li>Arabic language skills would be advantageous.</li> <li>Experience supporting Bahraini national hiring initiatives.</li> <li>Understanding of Bahrain labor market dynamics, Tamkeen programs, or national workforce development initiatives.</li> </ul> <p><strong>What We Look For</strong></p> <p>We are looking for a highly organized and detail-oriented professional who is passionate about delivering an outstanding employee experience. The ideal candidate will demonstrate strong relationship-building skills, a collaborative approach, and the ability to manage multiple priorities while maintaining a high level of accuracy and compliance.</p> <p>Candidates who bring knowledge of the Bahraini market, local employment practices, and national talent development initiatives will be particularly valuable to this role.</p>

<p><br></p><p><strong>About the Role</strong><br>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</p><p><strong>Responsibilities</strong></p><ul><li>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales &amp; Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI &amp; Automation Awareness</li><li>Proposal &amp; Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial &amp; Financial Awareness</li><li>Market &amp; Competitive Analysis</li><li>Partner &amp; Vendor Management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>Experience in customer engagement and executive-level presentations</li></ul>

<strong>Job Overview</strong> <br>We are seeking a driven and results-orientated B2B Sales Executive-F&amp;B to join our dynamic team. This is a full-time position based in Manama, Bahrain. The ideal candidate will be responsible for driving business-to-business sales for our Food &amp; Beverage division, building strong client relationships, and achieving ambitious sales targets. You will play a crucial role in expanding our market presence and contributing to the growth of a key sector within our organisation.<br> <br> <strong>Responsibilities</strong> <br>* Identify, develop, and secure new corporate accounts within the Food &amp; Beverage sector across Bahrain.<br>* Build and maintain strong, long-lasting relationships with key corporate clients, understanding their needs and business objectives.<br>* Develop and implement effective sales strategies to meet and exceed monthly and quarterly sales targets.<br>* Prepare and deliver compelling sales presentations and proposals to prospective clients.<br>* Negotiate contracts, terms, and pricing with clients to close sales and ensure profitability.<br>* Collaborate with internal teams, including marketing and operations, to ensure excellent service delivery.<br>* Monitor market trends, competitor activities, and customer feedback to identify new opportunities.<br>* Maintain accurate records of all sales activities, including sales calls, presentations, and client interactions, using a CRM system.<br> <br> <strong>Qualifications</strong> <br>* Proven experience as a Corporate Sales Executive or in a similar B2B sales role, specifically within the F&amp;B or hospitality industry.<br>* A strong track record of consistently meeting or exceeding sales targets.<br>* Excellent communication, negotiation, and interpersonal skills.<br>* In-depth understanding of the sales process and dynamics, with superb client relationship management abilities.<br>* Self-motivated and driven, with a passion for sales and the F&amp;B industry.<br>* Proficiency in MS Office and CRM software.<br>* A Diploma or Bachelor s degree in Business, Marketing, or a related field is preferred.<br>* A valid Bahraini driving licence is essential.<p></p> <div> <p> </p> </div>

<p>VAM Systems is currently looking for Risk Analytics Specialist for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p>Monitor Risk Parameters as per Board approved Risk Framework. Update procedures related to Credit Risk, Impaired Assets and Provisioning. Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) &amp; other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure, Analytical Report etc. Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems. Risk policies and procedures Coordinate with Finance in the ECL entries, NPL budgets &amp; forecasts. Liaising with the Internal, External Auditors, Regulators. Execute automation of all risk dashboards and reporting Group-wide.</p><p><strong>Desired Candidate Profile</strong></p><h2>Academic Qualification:</h2><p>Bachelor's Degree Finance</p><h2>Experience and Skills required</h2><p>Monitor Risk Parameters as per Board approved Risk Framework. Update procedures related to Credit Risk, Impaired Assets and Provisioning. Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) &amp; other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure, Analytical Report etc. Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems. Risk policies and procedures Coordinate with Finance in the ECL entries, NPL budgets &amp; forecasts. Liaising with the Internal, External Auditors, Regulators. Execute automation of all risk dashboards and reporting Group-wide.</p><h2>Competencies:</h2><ul><li>Technical Competencies such as Data Analysis, Risk Quantification, Programing Languages &amp; tools (SAS, SQL, Power BI etc.), Data Management (Experience Working with Large Dataset, Classification, Clustering)</li><li>Risk Management Competence such as Risk Frameworks and Regulation, Understanding the various types of risks and their impact on FI, ability to understand the organization s risk appetite.</li><li>Analytical Competence- Strong analytical and problem-solving Skills.</li><li>Behavioral Competencies - Excellent written and verbal communication skills with strong interpersonal skills to work closely with corm functional teams including finance, compliance, and IT.</li><li>MIS Reporting Strong Reporting Skills which provide insights into portfolio risk dynamics.</li></ul>

<b>About the Role<br></b>The CVM &amp; Retention Expert is responsible for executing customer value management and retention initiatives that enhance customer engagement, strengthen loyalty, maximize customer value, and minimize churn. The role supports the development and execution of targeted campaigns, customer lifecycle activities, retention programs, and personalized offers by analyzing customer data and behavior. Working closely with the Products &amp; Services, Customer Experience, Sales, Digital, and Customer Care teams, the role ensures effective execution of CVM initiatives while continuously monitoring campaign performance and identifying opportunities to improve customer satisfaction and revenue growth.<br><b><br>What We Need From You<br></b><br>Develop and implement customer base management activities across all customer segments to enhance revenue, improve retention, and reduce churn.<br><br>Execute the CVM plan and support the achievement of revenue targets from the existing customer base.<br><br>Analyze customer data, usage patterns, and behavior to identify customer value enhancement opportunities.<br><br>Support customer segmentation activities to enable targeted retention, upselling, and cross-selling initiatives.<br><br>Monitor customer churn trends and recommend proactive retention actions.<br><br>Design, implement, execute, and monitor BTL campaigns across multiple channels, including digital channels.<br><br>Develop and maintain dashboards to monitor campaign performance and effectiveness.<br><br>Support the development and execution of churn management activities, including proactive and reactive retention initiatives.<br><br>Work closely with the Customer Experience and Digital teams to support customer journey improvements.<br><br>Gather and analyze customer feedback to identify opportunities to improve customer experience and loyalty.<br><br>Implement personalized communication activities for different customer segments.<br><br>Support contract renewal and customer locking initiatives.<br><br>Work closely with Sales, Tele-sales, and Customer Care teams to execute upselling, cross-selling, and retention initiatives.<br><br>Support sales channels through incentives, push activities, and training to ensure successful execution of the CVM plan.<br><br>Ensure CVM activities complement overall marketing launches and go-to-market initiatives.<br><br>Prepare campaign performance reports and provide recommendations for continuous improvement.<br><br>Perform other related duties as assigned.<br><b><br>Qualifications and Education<br></b><br>Bachelor s degree in law, economics, engineering or business equivalent.<br><br>Masters degree preferred.<br><br>8 10 years of experience in Telecom or a related industry with exposure to Customer Value Management, customer retention, or customer lifecycle management.<br><br>Experience in executing customer retention campaigns, customer segmentation activities, and personalized marketing initiatives.<br><br>Experience working with cross-functional teams to deliver customer engagement and revenue enhancement initiatives.<br><b><br>Skills and Knowledge<br></b><br>In-depth knowledge of telecom CVM practices, customer segmentation, churn management, and retention strategies.<br><br>Strong analytical skills with the ability to interpret customer data and generate actionable insights.<br><br>Knowledge of campaign management tools, CMS platforms, and BI/Analytics tools.<br><br>Understanding of sales channel dynamics and customer targeting practices.<br><br>Knowledge of marketing planning, proposition management, and operating plans.<br><br>Ability to develop commercial business cases.<br><br>Strong communication, presentation, reporting, and negotiation skills.<br><br>Market knowledge and customer-centric mindset.<br><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices. Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers. Manages network Devices Switch, Router, Firewall etc. Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks. Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality. Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms. Ensure network security and connectivity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Certification: MCSE and CCNA</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration &amp; Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication &amp; Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Reports to:</strong> Head of Cards<br> <strong>Relevant experience:</strong> 10 - 15 years cards sales, card campaign launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <ul> <li>Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards</li> <li>Knowledge of cards (debit, credit and prepaid) and key metrics</li> </ul> <h4>Purpose of the project</h4> <p>The credit card new sales & acquisition product manager will drive growth of the issuer's credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution. This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.</p> <h4>Key activities, core responsibilities and accountabilities</h4> <p><strong>1. Acquisition strategy & market growth</strong></p> <ul> <li>Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics</li> <li>Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape</li> <li>Define sales targets, growth levers, and acquisition KPIs across all channels</li> </ul> <p><strong>2. Data analytics & performance optimization</strong></p> <ul> <li>Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models</li> <li>Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency—consistent with data-driven approaches seen in acquisition programs</li> <li>Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing</li> </ul> <p><strong>3. Campaign planning & execution</strong></p> <ul> <li>Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region</li> <li>Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking</li> <li>Partner with marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates</li> </ul> <p><strong>4. Channel development & optimization</strong></p> <ul> <li>Drive performance across all acquisition channels—branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events</li> <li>Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences</li> <li>Identify new channel opportunities (e.g., partnerships, lead-generation platforms, fintech enablers) and develop scalable onboarding models</li> </ul> <p><strong>5. Credit policy & risk alignment</strong></p> <ul> <li>Collaborate with credit risk to optimize acquisition credit policies without compromising portfolio quality—supporting faster approvals, improved eligibility frameworks, and targeted risk models</li> <li>Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk</li> <li>Lead policy A/B testing, segment-based thresholds, and pre-approved programs</li> </ul> <p><strong>6. Sales enablement & training</strong></p> <ul> <li>Develop and deliver training programs for channel partners, acquisition teams, telesales, and branch staff—aligned with best practices highlighted in sales augmentation programs</li> <li>Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity</li> <li>Ensure acquisition teams articulate USP, offers, and competitive advantages clearly</li> </ul> <p><strong>7. Marketing communications & collateral</strong></p> <ul> <li>Work with marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion</li> <li>Ensure messaging accuracy, compliance, and alignment with product positioning—as reinforced by content governance roles seen in card teams</li> </ul> <p><strong>8. Cross-functional leadership</strong></p> <ul> <li>Partner with finance, credit, risk, digital, IT, legal, compliance, and operations teams to ensure seamless implementation of acquisition initiatives—similar to multi-function coordination demonstrated in lead acquisition-focused projects, from ideation to execution and performance reviews</li> <li>Ensure stakeholder alignment, consistent communication, and timely issue resolution</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor's or master's degree in business, finance, marketing, or related field</li> <li>Strong understanding of card payments, processing systems, and regulatory environments</li> <li>10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration</li> <li>Excellent analytical, communication, and stakeholder management skills</li> </ul></p><p></p>

<ul><li><p>At least three years of experience in web application development including design, development, and maintaining web applications using Microsoft MVC .NET framework and C#.</p></li><li><p>Experience working with Oracle 19c and MS SQL databases, including writing complex SQL queries and procedures.</p></li><li><p>Experience in integrating enterprise systems with payment gateways and third-party APIs.</p></li><li><p>Solid understanding of software development lifecycle (SDLC), object-oriented programming (OOP), and design patterns.</p></li><li><p>Strong problem-solving skills and the ability to troubleshoot software and integration issues.</p></li><li><p>Experience working in payments, airport, aviation, or logistics systems is a plus.</p></li><li><p>Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.</p></li><li><p>Ability to work independently and collaboratively within a cross-functional team.</p></li><li><p>Ability to manage multiple tasks and adapt to changing priorities in a fast-paced environment.</p></li><li><p>Work with Oracle 19c and Microsoft SQL Server databases to create and manage stored procedures, views, and complex queries.</p></li><li><p>Collaborate with cross-functional teams, including business analysts and system administrators, to gather requirements and translate them into functional solutions.</p></li><li><p>Support the integration of existing systems with external platforms including payment gateways (e.g., Credimax, Benefit, other Bahrain payment portals).</p></li><li><p>Develop APIs and intermediate staging layers to support data synchronization between systems.</p></li><li><p>Implement front-end interfaces using HTML, CSS, and modern front-end frameworks as required.</p></li><li><p>Ensure application performance, scalability, and security by conducting regular code reviews and performance optimizations.</p></li><li><p>Troubleshoot and resolve software issues, bugs, and performance bottlenecks in a timely manner.</p></li><li><p>Document technical specifications, coding standards, and deployment procedures for all developed modules.</p></li><li><p>Provide technical support and training to users and internal teams on the usage of the developed systems and modules.</p></li><li><p>Participate in the development and deployment of a new scheduling module and support its integration with other systems.</p></li><li><p>Provide on-site support and system maintenance throughout the project lifecycle, including post-deployment.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Professional certifications in Microsoft .NET development or equivalent are preferred.</p></li><li><p>Candidate should be in Bahrain.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Minimum Qualifications &amp; Experience</p><ul><li><p>Master’s Degree / equivalent preferably in Naval Architecture or Marine/Mechanical Engineering from a reputed university.</p></li><li><p>Min 15 years of working experience in the sector (Oil &amp; Gas, Marine, Maritime, Ship Repair &amp; Building, Shipyards, EPC) and min. 10 at senior management level in international corporate organization.</p></li><li><p>Certifications as required and MBA as an added value.</p></li><li><p>Understanding of industry including risk management, compliance, and regulatory requirements. Understanding of Corporate structures and departments (IT, Finance, HR, Supply Chain).</p></li></ul><p>Required Skills </p><p>Lives the Values of Safety, Teamwork, Accountability, Customer Focus, Integrity, and Excellence.</p><ul><li><p>Leadership – Outstanding organizational and leadership abilities. Must lead by example, be initiative-taking and solution driven, taking ownership, and demonstrating consistent commitment and the willingness to go beyond in delivery. Decision making ability, Self-motivated with a remarkable level of managerial ability to lead, guide and develop the subordinates ensuring an efficient, effective, and motivated team.</p></li><li><p>Communication – possess excellent interpersonal communication and negotiations skills, must be a strong communicator who listens, who seeks to understand and then ensures to be understood. Excellent command of English (written and spoken). Ability of public speaking.</p></li><li><p>Team management – must excel at administering and coordinating groups of individuals by promoting teamwork, delegating effectively, resolving conflicts, setting goals, and evaluating performance, using positive and corrective feedback where appropriate. Superlative ability to manage and develop people towards common objectives. Ability to deal with people at all levels.</p></li><li><p>Planner – must work collaboratively with all stakeholders and support functions to develop and support the organization. Proactive, trustworthy, honest, &amp; keeps confidentiality. Ability to initiate improvements in working methods with active participation of subordinates. Committed and focus on time management.</p></li><li><p>Negotiation – must be able to resolve conflict with the intent to achieve win-win scenarios. A critical skill within this is strategic thinking about any potential impact on planning, execution, and Client management.</p></li><li><p>Critical thinking – Aptitude in decision-making and problem-solving, with the ability to be creative and be as objective as possible when analyzing and evaluating an issue or situation to reach an unbiased judgment. Must be an analytical person, assign priorities with proficiency in many all areas of the business. Process oriented approach.</p></li><li><p>Cost management – must monitor and control company costs, develop program or initiatives for cost opportunities in accordance with P&amp;L growth.</p></li><li><p>Quality management – work and ensure the team deliverables are of high standard and in accordance with international guidelines. Attention to details and committed to delivery.</p></li></ul><p>Proficiency with standard business and database software (MS Office, Microsoft PowerPoint, MS Access, MS Excel, Oracle SQL), high proficiency in Microsoft PowerPoint.</p><br><p>Job Summary</p><ul><li><p>Manage the day-to-day operations and commercial aspects of the company from all the point of views, internal and external and, at the same time, provide management and strategic planning approach for the business acquisition and execution in order to achieve company objectives as set by the Board of Directors:</p></li><li><p>Revenue Growth &amp; Diversification - HSSE</p></li><li><p>Profitability and Cost Improvements - Customer Satisfaction</p></li><li><p>Assets &amp; Resources Productivity - Cash Flow Management</p></li></ul><p>Develops policies/SOP and meet customer expectations – Ensure QHSSE aspects are the top priority of the organization.</p><ul><li><p>Acts as a strategic partner on the leadership team. Manages the overall strategy, purpose, and vision of the company with support and guidelines from the C-Suite. Develop new business and provide strategic direction . Preparation of yearly and 3 years budget ad strategic company plans, ensure achievements of the financial targets. Develop and implement plans for the operational infrastructure and yard facilities.</p></li><li><p>Work autonomously while ensuring CEO and Board of Directors expectations are readily met and exceeded. Foster a success-oriented, accountable environment within the company. Represents the organization with clients, investors, and business partners. Coaches and develops the team to ensure they are delivering against key business metrics. Motivates and leads a high-performance management team. Attracts, recruits, and retains required members of the executive team not currently in place.</p></li></ul><p>Duties &amp; Responsibilities</p><ul><li><p>Oversee daily operations of the company and the work of the management. To oversee effective functioning of the Production and the operations in fulfilling the commitments of customers aiming to establish long-term relationship, safeguarding best interest and improving the organization’s turn over and bottom line.</p><br><ul><li><p>Ensure fast decision-making process to support and evolving operation - oversee and ensure that all employees strive to eliminate waiting time and take initiative to solve the problems instantly by having better (and long term) planning, coordination, and work preparation.</p></li><li><p>Set comprehensive goals for performance and growth to ensure the resources (assets and people) utilization is maximized and produce an efficient output. Lead employees to encourage maximum performance and dedication. Establish policies that promote company culture, vision, and values. Lead the creation of the operating procedures. Produce long term strategic Assets acquisition plan, transforming the organizational operations by introducing breakthrough technologies and automated robotic solutions</p><br><ul><li><p>Focus on company’s strategic and business plans in alignment with the business operating system, operating model, and organizational structure. Being an Expert at operations to ensure company’s products and services are created, perfected, delivered and serviced. High level Collaboration with other stakeholders and C-suite of the organization to ensure each function in the company should be focused on ensuring the operations function can operate at its optimal level.</p></li><li><p>Evaluate operational and financial performances, impellent improvements actions plan and long-term strategic growth factors. Participate in expansion activities (Investments, acquisitions, corporate alliances etc.) and manage the relationships with partners/vendors.</p><br><ul><li><p>Strategize and aim to methods to improve quality, efficiency, and productivity, reduce costs, increase profits by putting in place the correct and appropriate control measures. Works collaboratively to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the firm and insure excellent client service. Lead &amp; Manage the Design and implementation of business strategies, plans and procedures.</p><br></li></ul></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p><strong>Job Description:</strong></p><ul><li><p>Greet and welcome visitors, clients, and guests in a professional manner.</p></li><li><p>Manage front desk operations and handle incoming calls efficiently.</p></li><li><p>Schedule appointments and coordinate meetings.</p></li><li><p>Handle incoming/outgoing mail, courier services, and packages.</p></li><li><p>Maintain a clean and organized reception area.</p></li><li><p>Support indoor and outdoor B2B sales activities.</p></li><li><p>Follow up with clients, generate leads, and maintain customer relationships.</p></li><li><p>Coordinate with internal departments and prepare sales-related documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1-3 years of experience in Reception, Customer Service, or Sales.</p></li><li><p>Strong English communication and interpersonal skills.</p></li><li><p>Proficiency in MS Office applications.</p></li><li><p>Professional appearance and customer-focused attitude.</p></li><li><p><strong>Must possess a valid Bahrain driving license (mandatory).</strong></p><br></li></ul><p><strong>Key Skills:</strong> Reception Management, Customer Service, B2B Sales, Communication, MS Office, Administrative Support, Relationship Management, Driving License.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The General Manager – Operations is responsible for providing executive leadership and strategic direction across all manufacturing and operational functions of the organization. This role carries full accountability for operational performance, manufacturing excellence, financial results, workforce leadership, safety, quality, customer satisfaction, and long-term business growth. The position is responsible for leading a large-scale manufacturing operation by developing and executing operational strategies that maximize productivity, improve profitability, optimize assets, and enhance customer service while maintaining world-class standards in quality, safety, and operational excellence. The successful candidate will be an accomplished manufacturing executive with extensive experience leading complex industrial operations, driving transformational change, and developing high-performing teams within a continuous manufacturing environment. <br>The General Manager – Operations is accountable for the overall management and performance of the manufacturing facility, ensuring alignment with the organization's strategic objectives while achieving operational excellence across all business functions.</p><p>The role oversees Production, Engineering, Maintenance, Planning, Procurement, Supply Chain, Warehousing, Quality, Health &amp; Safety, and other operational support functions to ensure the efficient delivery of business objectives.</p><p>The position is expected to drive continuous improvement initiatives, optimize operational efficiency, lead capital investment projects, implement digital transformation initiatives, and build a high-performance organizational culture that supports sustainable business growth.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Executive Leadership</strong></p><p>The General Manager – Operations shall:</p><ul><li><p>Develop and implement the overall operational strategy in alignment with corporate objectives.</p></li><li><p>Provide executive leadership across all manufacturing and operational functions.</p></li><li><p>Establish annual operational objectives and monitor business performance.</p></li><li><p>Drive a culture of operational excellence, accountability, innovation, and continuous improvement.</p></li><li><p>Ensure alignment between operational priorities and long-term business strategy.</p></li><li><p>Lead organizational transformation initiatives to improve competitiveness and sustainable growth.</p></li><li><p>Build and maintain a high-performing leadership team.</p></li><li><p>Represent the company with customers, suppliers, government authorities, and strategic stakeholders.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>2. Manufacturing Operations</strong></p><p>The General Manager is responsible for ensuring the safe, efficient, and profitable operation of the manufacturing facility by:</p><ul><li><p>Leading daily manufacturing operations to achieve production targets.</p></li><li><p>Maximizing plant productivity while maintaining world-class quality standards.</p></li><li><p>Ensuring manufacturing resources are effectively utilized.</p></li><li><p>Eliminating operational bottlenecks.</p></li><li><p>Monitoring Overall Equipment Effectiveness (OEE).</p></li><li><p>Driving Lean Manufacturing initiatives across all production areas.</p></li><li><p>Improving manufacturing efficiency through operational excellence programs.</p></li><li><p>Supporting business expansion through increased production capacity.</p></li><li><p>Monitoring plant performance using operational KPIs.</p></li><li><p>Ensuring uninterrupted production through effective cross-functional coordination.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Production Target Achievement</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>On-Time Delivery</p></li><li><p>Production Efficiency</p></li><li><p>Material Yield Improvement</p></li><li><p>Scrap Reduction</p></li></ul><p><strong>3. Production Excellence</strong></p><p>The role will:</p><ul><li><p>Ensure manufacturing processes consistently achieve customer specifications.</p></li><li><p>Optimize production scheduling and resource allocation.</p></li><li><p>Improve manufacturing flexibility to meet changing customer demands.</p></li><li><p>Reduce production losses through continuous improvement initiatives.</p></li><li><p>Drive process standardization across production operations.</p></li><li><p>Promote operational discipline and best manufacturing practices.</p></li><li><p>Monitor production performance and implement corrective actions where necessary.</p></li><li><p>Ensure product quality remains a key operational priority.<br><strong>4. Engineering &amp; Maintenance Leadership</strong></p><p>The General Manager shall provide strategic leadership for Engineering and Maintenance functions by:</p><ul><li><p>Developing long-term asset management strategies.</p></li><li><p>Ensuring maximum equipment availability and reliability.</p></li><li><p>Supporting preventive, predictive, and reliability-centered maintenance programs.</p></li><li><p>Driving Total Productive Maintenance (TPM) initiatives.</p></li><li><p>Managing capital replacement and equipment modernization plans.</p></li><li><p>Improving plant reliability through engineering innovation.</p></li><li><p>Supporting automation and process optimization initiatives.</p></li><li><p>Ensuring engineering projects are completed safely, on schedule, and within budget.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Equipment Availability</p></li><li><p>MTBF</p></li><li><p>MTTR</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Reduction in Unplanned Downtime</p></li><li><p>Engineering Project Delivery</p></li></ul><p><strong>5. Supply Chain, Procurement &amp; Logistics</strong></p><p>The General Manager is responsible for ensuring an integrated and efficient supply chain that supports uninterrupted manufacturing operations while optimizing cost, inventory, and supplier performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and oversee the organization's supply chain strategy.</p></li><li><p>Ensure timely procurement of raw materials, spare parts, consumables, and services.</p></li><li><p>Lead strategic sourcing initiatives to optimize procurement costs and supplier performance.</p></li><li><p>Ensure effective inventory planning and warehouse management.</p></li><li><p>Monitor inbound and outbound logistics to support production and customer requirements.</p></li><li><p>Develop strong relationships with strategic suppliers and business partners.</p></li><li><p>Ensure procurement activities comply with company policies and governance requirements.</p></li><li><p>Drive continuous improvement across procurement, logistics, and inventory management processes.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Supplier On-Time Delivery</p></li><li><p>Procurement Cost Savings</p></li><li><p>Inventory Accuracy</p></li><li><p>Inventory Turnover</p></li><li><p>Logistics Performance</p></li><li><p>Stock Availability<br><br><strong>6. Quality &amp; Operational Excellence</strong></p><p>The General Manager shall ensure that the organization consistently delivers products that meet customer expectations and international quality standards while fostering a culture of continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Promote a company-wide quality culture.</p></li><li><p>Ensure compliance with customer specifications and international standards.</p></li><li><p>Support Quality Management Systems (ISO and other applicable standards).</p></li><li><p>Lead continuous improvement initiatives across all operational areas.</p></li><li><p>Monitor quality performance and customer feedback.</p></li><li><p>Drive corrective and preventive action programs.</p></li><li><p>Promote Lean Manufacturing, Six Sigma, TPM, and Operational Excellence methodologies.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Customer Satisfaction</p></li><li><p>Internal Rejection Rate</p></li><li><p>Customer Complaints</p></li><li><p>Cost of Poor Quality</p></li><li><p>First Pass Yield</p></li><li><p>Audit Compliance</p><br><p><br></p></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Metallurgical Engineering, or a related discipline.</p></li><li><p>MBA or Master's Degree in Business Administration, Operations Management, Engineering Management, or a related field is highly preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>20 years</strong> of progressive experience within large-scale manufacturing or heavy industrial environments.</p></li><li><p>Minimum <strong>10 years</strong> in a senior executive leadership role.</p></li><li><p>Proven experience managing multi-functional manufacturing operations.</p></li><li><p>Experience in cable manufacturing, aluminium, copper, metals, mining, smelters, or other continuous process industries is highly preferred.</p></li><li><p>Strong experience leading large, multicultural teams.</p></li><li><p>Demonstrated success in driving operational transformation, productivity improvement, and business growth.</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Leadership Competencies</strong></p><ul><li><p>Strategic Leadership</p></li><li><p>Business Acumen</p></li><li><p>Change Management</p></li><li><p>Decision Making</p></li><li><p>Financial Management</p></li><li><p>Stakeholder Management</p></li><li><p>People Development</p></li><li><p>Risk Management</p></li><li><p>Coaching &amp; Mentoring</p></li><li><p>Executive Communication</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Manufacturing Operations</p></li><li><p>Lean Manufacturing</p></li><li><p>Six Sigma</p></li><li><p>Total Productive Maintenance (TPM)</p></li><li><p>Total Quality Management (TQM)</p></li><li><p>Production Planning</p></li><li><p>Supply Chain Management</p></li><li><p>Asset Reliability</p></li><li><p>Operational Excellence</p></li><li><p>ERP Systems (Oracle, SAP, Microsoft Dynamics or equivalent)</p></li><li><p>Budget &amp; Cost Management</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Plant Productivity</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Production Target Achievement</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>EBITDA</p></li><li><p>On-Time Delivery (OTD)</p></li><li><p>Customer Satisfaction</p></li><li><p>Equipment Availability</p></li><li><p>Inventory Accuracy</p></li><li><p>Procurement Cost Savings</p></li><li><p>Employee Engagement</p></li><li><p>Safety Performance (LTIFR / TRIR)</p></li><li><p>Capital Project Delivery</p></li><li><p>ERP Adoption</p></li><li><p>Continuous Improvement Savings</p></li></ul><br><p></p></section>