Microsoft Dynamics Jobs - capital government Bahrain

<ul><li><p>Prepare weekly maintenance schedules and outage plans independently</p></li><li><p>Prioritize and coordinate maintenance tasks based on system demand and resource availability</p></li><li><p>Coordinate with contractors for the execution of maintenance jobs</p></li><li><p>Manage service contracts and material purchase orders</p></li><li><p>Visit work sites independently to assess scheduling requirements</p></li><li><p>Apply appropriate maintenance strategies (preventive, predictive, and corrective)</p></li><li><p>Analyze maintenance data, evaluate results, and present recommendations to supervisors</p></li><li><p>Prepare technical reports and statistical analysis for the Power Maintenance Planning team</p></li><li><p>Support problem-solving by identifying the best solutions for maintenance issues</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or B.E. in Mechanical or Electrical Engineering</p></li><li><p>Minimum 5 years of experience in power plants, petrochemical, oil & gas, or RO/desalination plants</p></li><li><p>Proven hands-on experience in plant maintenance and maintenance planning (mandatory)</p></li><li><p>Solid knowledge of maintenance strategies and outage planning</p></li><li><p>Proficiency in MS Project, MS Word, MS Excel, and MS PowerPoint</p></li><li><p>Experience with CMMS systems such as SAP PM or Maximo is an advantage</p></li><li><p>Fluent English, both written and spoken</p></li><li><p>Strong analytical, coordination, and technical report-writing skills</p></li><li><p>Able to work independently and visit work sites</p></li><li><p>Medically fit with good eyesight and no color blindness</p></li><li><p>Comfortable working at height and in confined spaces, with no vertigo</p></li></ul>

<ul><li><p>Promote and cross-sell clients existing range of B2B products and services through outdoor sales, telemarketing, corporate roadshows, B2B meetings, and other relevant events, ensuring achievement of individual sales targets.</p></li><li><p>Process all types of B2B customer service requests e.g., service provisioning, bill payments, queries, and complaints in a timely and accurate manner.</p></li><li><p>Regularly track and clear all suspended and rejected B2B sales service requests.</p></li><li><p>Conduct background checks for B2B clients such as credit checks, blacklist verification, and eligibility for provisioning new sales requests.</p></li><li><p>Collect, validate, and securely manage corporate customer documents. Attach/upload all necessary documentation and initiate the service provisioning process.</p></li><li><p>Restore disconnected B2B services promptly in line with credit control procedures after receiving outstanding dues on customer accounts.</p></li><li><p>Conduct daily cash and revenue collection securely, prepare and tally daily financial transactions, and ensure safe closing.</p></li><li><p>Deposit all revenue collections for B2B accounts within the required timeframe.</p></li><li><p>Conduct daily inventory stock checks and report to ensure optimal levels for B2B sales needs.</p></li><li><p>Liaise with internal departments to address B2B customer queries regarding partial payments, disputes, installment plans, deposit refunds, service transfers, etc.</p></li><li><p>Coordinate with Team Leaders daily for updates on promotions, price changes, and process modifications.</p></li><li><p>Follow established process and quality standards while addressing B2B customer requests, ensuring high levels of client satisfaction.</p></li><li><p>Execute departmental or organizational projects and initiatives relevant to B2B business needs as identified from time to time.</p></li><li><p>Take ownership of managing and updating the individual business B2B social media accounts in line with KPIs, ensuring timely responses to client comments and inquiries</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum High school graduate</p></li><li><p>1 year experience in sales or customer service (prefferably Outdoor Sales)</p></li><li><p>Good communication skills</p></li><li><p>Customer Focus</p></li><li><p>Have market knowledge</p></li><li><p>Preferred to have Bahraini driving license/ Bahrain Based</p></li><li><p>Preferred nationality Indian and Filipino</p></li><li><p>Computer knowledge in Microsoft Word and Excel</p></li><li><p>Immediate Joiner</p></li></ul>

<ul><li><p>Promote and cross-sell clients with an existing range of products and services through Outdoor Sales, telemarketing, road shows, door-to-door, B2C, and other events and achieve individual sales targets.</p></li><li><p>Process all types of customers service requests e.g., service provisioning/ bill payments/ queries/ complaints etc. in a timely and accurate manner.</p></li><li><p>Regularly track and clear all suspended and rejected sales service requests.</p></li><li><p>Performance monitoring against monthly targets and achievements. Achieve monthly sales targets.</p></li><li><p>Conduct background checks e.g. credit check, age, blacklist for provisioning the new sales request.</p></li><li><p>Collect, validate, attach/ upload consumer documents and initiate the service provisioning requests.</p></li><li><p>Carry out daily cash and payment collection, advance bill payment & closing in a safe and secure manner.</p></li><li><p>Prepare and tally daily financial transactions.</p></li><li><p>Deposit all payment to the customer account within the required time.</p></li><li><p>Conduct and report daily on-hand stock to ensure optimum inventory levels are maintained.</p></li><li><p>Liaise with the Team Leaders daily for any promotions, updates, and changes in prices or processes.</p></li><li><p>Follow process and quality standards while addressing customers’ requests and ensuring a high level of customer satisfaction.</p></li><li><p>Undertake execution of any project/ initiative for the Outdoor department and organization as identified from time to time based on business needs.</p></li><li><p>Take ownership to maintain & update the individual business social media account as per the department KPIs and guidelines and ensure attending to the customer’s comments and inquiries on time.&nbsp;&nbsp;</p></li><li><p>&nbsp;Continuously share knowledge and understanding of the telecom industry, sales skills and business trends.</p></li><li><p>Perform any other related tasks as required or assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school graduate.</p></li><li><p>1 year experience in sales or customer service.</p></li><li><p>Communication</p></li><li><p>Customer Focus</p></li><li><p>Market knowledge</p></li><li><p>Negotiation</p></li><li><p>Computer knowledge in Microsoft Word and Excel</p></li><li><p>Bahrain Based - Transferable visa</p></li><li><p>Flexible for Sales outdoors</p></li><li><p>Immediate Joiner</p></li></ul>