Microsoft Dynamics Jobs - Northen government Bahrain

<p><strong>Monthly Salary: 900 &ndash; 1,200 BHD / month Employment Type: Full-time / Part-time / Contract Location: Manama, Bahrain, Northen Government</strong><br/>Job Description: We are seeking a customer-oriented Customer Service Representative to handle client inquiries, resolve operational complaints efficiently, process service requests, and deliver high standards of customer satisfaction.<br/>Daily Responsibilities:<br/>Manage daily incoming client calls, email inquiries, and live chat support messages.<br/>Log customer interactions, support tickets, and service requests accurately into the CRM.<br/>Resolve service complaints promptly by coordinating with operational and technical teams.<br/>Follow up with clients to ensure complete resolution and maintain strong customer satisfaction.<br/>Provide product/service guidance and assist clients with standard account management.<br/>Requirements:<br/>Minimum 3+ years of experience in professional customer support or client relations.<br/>Proficiency in CRM platforms (e.g., Salesforce, Zendesk) and Microsoft Office.<br/>Excellent problem-solving, verbal, and written communication skills in English (Arabic is a plus).<br/>Note: If this specific position is already filled at the time of your application, we will retain and evaluate your CV to match you with other suitable roles within our organization.<br/>Important Application Notice: To help us evaluate your profile quickly, please complete the brief screening questions provided during your application. Answering these will allow our recruitment team to review your background efficiently and reach out to suitable candidates promptly.</p>