Job Description

Roles & Responsibilities

A System Solution Consultant, specifically within the functional and technical realm, guides the implementation and optimization of systems solutions, aligning them with business needs. They bridge the gap between business requirements and technical execution, often involving tasks like business analysis, solution design, configuration, and testing, both from a functional and technical perspective

DUTIES AND RESPONSIBILITIES

Key Responsibilities:

• Business Analysis: Conduct workshops and stakeholder interviews to gather and document

business requirements.

• Solution Design: Translate requirements into comprehensive solution designs covering

functional and technical aspects.

• Configuration and Customization: Configure systems and manage customizations to meet

specific business needs.

• Technical Collaboration: Work closely with development, infrastructure, and data teams to

ensure seamless technical integration.

• Testing and Training: Create and execute test cases, support UAT, and deliver training

sessions for end users.

• Project Management: Manage or support the delivery of systems projects, including

timelines, resources, and communication.

• Support & Knowledge Transfer: Provide post-implementation support and transfer

knowledge to internal teams.

• Staying Updated: Continuously explore and stay informed of industry trends and updates in

Dynamics 365 and related technologies.

Technical Skills:

• In-depth understanding of Microsoft Dynamics 365 Finance & Operations (F&O), Store

Commerce (POS) & Microsoft Dynamics 365 CRM applications.

• Experience with core modules

• Proficiency in using tools like Power BI, Power Automate, and other related Microsoft

technologies.

• Experience with integrations and customizations.

• Functional Skills:

  • Strong business analysis skills, including conducting workshops and documenting

  requirements.

  • Excellent communication and interpersonal skills, with the ability to explain complex

  technical concepts to non-technical stakeholders.

  • Ability to translate business requirements into functional specifications and design

  documents.

  • Proven experience in designing and implementing solutions that meet business needs.

• 6-5 years’ experience.

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Proven experience as a Technical & a Functional with Microsoft Dynamics 365.

• Strong understanding of D365 architecture and customization capabilities.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Bilingual (Arabic & English)

• Experience with D365 integrations and data migration.

• Familiarity with Azure cloud services.

• Ability to work independently and in a team-oriented environment.

• Certifications in Microsoft Dynamics 365

BS degree in Information Technology | Computer Science or related field

Desired Candidate Profile

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