Supply Chain Manager Jobs in Bahrain
472 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The General Manager – Operations is responsible for providing executive leadership and strategic direction across all manufacturing and operational functions of the organization. This role carries full accountability for operational performance, manufacturing excellence, financial results, workforce leadership, safety, quality, customer satisfaction, and long-term business growth.
The position is responsible for leading a large-scale manufacturing operation by developing and executing operational strategies that maximize productivity, improve profitability, optimize assets, and enhance customer service while maintaining world-class standards in quality, safety, and operational excellence.
The successful candidate will be an accomplished manufacturing executive with extensive experience leading complex industrial operations, driving transformational change, and developing high-performing teams within a continuous manufacturing environment.
<br>The General Manager – Operations is accountable for the overall management and performance of the manufacturing facility, ensuring alignment with the organization's strategic objectives while achieving operational excellence across all business functions.</p><p>The role oversees Production, Engineering, Maintenance, Planning, Procurement, Supply Chain, Warehousing, Quality, Health & Safety, and other operational support functions to ensure the efficient delivery of business objectives.</p><p>The position is expected to drive continuous improvement initiatives, optimize operational efficiency, lead capital investment projects, implement digital transformation initiatives, and build a high-performance organizational culture that supports sustainable business growth.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Executive Leadership</strong></p><p>The General Manager – Operations shall:</p><ul><li><p>Develop and implement the overall operational strategy in alignment with corporate objectives.</p></li><li><p>Provide executive leadership across all manufacturing and operational functions.</p></li><li><p>Establish annual operational objectives and monitor business performance.</p></li><li><p>Drive a culture of operational excellence, accountability, innovation, and continuous improvement.</p></li><li><p>Ensure alignment between operational priorities and long-term business strategy.</p></li><li><p>Lead organizational transformation initiatives to improve competitiveness and sustainable growth.</p></li><li><p>Build and maintain a high-performing leadership team.</p></li><li><p>Represent the company with customers, suppliers, government authorities, and strategic stakeholders.</p></li></ul><p><strong> </strong></p><p><strong>2. Manufacturing Operations</strong></p><p>The General Manager is responsible for ensuring the safe, efficient, and profitable operation of the manufacturing facility by:</p><ul><li><p>Leading daily manufacturing operations to achieve production targets.</p></li><li><p>Maximizing plant productivity while maintaining world-class quality standards.</p></li><li><p>Ensuring manufacturing resources are effectively utilized.</p></li><li><p>Eliminating operational bottlenecks.</p></li><li><p>Monitoring Overall Equipment Effectiveness (OEE).</p></li><li><p>Driving Lean Manufacturing initiatives across all production areas.</p></li><li><p>Improving manufacturing efficiency through operational excellence programs.</p></li><li><p>Supporting business expansion through increased production capacity.</p></li><li><p>Monitoring plant performance using operational KPIs.</p></li><li><p>Ensuring uninterrupted production through effective cross-functional coordination.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Production Target Achievement</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>On-Time Delivery</p></li><li><p>Production Efficiency</p></li><li><p>Material Yield Improvement</p></li><li><p>Scrap Reduction</p></li></ul><p><strong>3. Production Excellence</strong></p><p>The role will:</p><ul><li><p>Ensure manufacturing processes consistently achieve customer specifications.</p></li><li><p>Optimize production scheduling and resource allocation.</p></li><li><p>Improve manufacturing flexibility to meet changing customer demands.</p></li><li><p>Reduce production losses through continuous improvement initiatives.</p></li><li><p>Drive process standardization across production operations.</p></li><li><p>Promote operational discipline and best manufacturing practices.</p></li><li><p>Monitor production performance and implement corrective actions where necessary.</p></li><li><p>Ensure product quality remains a key operational priority.<br><strong>4. Engineering & Maintenance Leadership</strong></p><p>The General Manager shall provide strategic leadership for Engineering and Maintenance functions by:</p><ul><li><p>Developing long-term asset management strategies.</p></li><li><p>Ensuring maximum equipment availability and reliability.</p></li><li><p>Supporting preventive, predictive, and reliability-centered maintenance programs.</p></li><li><p>Driving Total Productive Maintenance (TPM) initiatives.</p></li><li><p>Managing capital replacement and equipment modernization plans.</p></li><li><p>Improving plant reliability through engineering innovation.</p></li><li><p>Supporting automation and process optimization initiatives.</p></li><li><p>Ensuring engineering projects are completed safely, on schedule, and within budget.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Equipment Availability</p></li><li><p>MTBF</p></li><li><p>MTTR</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Reduction in Unplanned Downtime</p></li><li><p>Engineering Project Delivery</p></li></ul><p><strong>5. Supply Chain, Procurement & Logistics</strong></p><p>The General Manager is responsible for ensuring an integrated and efficient supply chain that supports uninterrupted manufacturing operations while optimizing cost, inventory, and supplier performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and oversee the organization's supply chain strategy.</p></li><li><p>Ensure timely procurement of raw materials, spare parts, consumables, and services.</p></li><li><p>Lead strategic sourcing initiatives to optimize procurement costs and supplier performance.</p></li><li><p>Ensure effective inventory planning and warehouse management.</p></li><li><p>Monitor inbound and outbound logistics to support production and customer requirements.</p></li><li><p>Develop strong relationships with strategic suppliers and business partners.</p></li><li><p>Ensure procurement activities comply with company policies and governance requirements.</p></li><li><p>Drive continuous improvement across procurement, logistics, and inventory management processes.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Supplier On-Time Delivery</p></li><li><p>Procurement Cost Savings</p></li><li><p>Inventory Accuracy</p></li><li><p>Inventory Turnover</p></li><li><p>Logistics Performance</p></li><li><p>Stock Availability<br><br><strong>6. Quality & Operational Excellence</strong></p><p>The General Manager shall ensure that the organization consistently delivers products that meet customer expectations and international quality standards while fostering a culture of continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Promote a company-wide quality culture.</p></li><li><p>Ensure compliance with customer specifications and international standards.</p></li><li><p>Support Quality Management Systems (ISO and other applicable standards).</p></li><li><p>Lead continuous improvement initiatives across all operational areas.</p></li><li><p>Monitor quality performance and customer feedback.</p></li><li><p>Drive corrective and preventive action programs.</p></li><li><p>Promote Lean Manufacturing, Six Sigma, TPM, and Operational Excellence methodologies.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Customer Satisfaction</p></li><li><p>Internal Rejection Rate</p></li><li><p>Customer Complaints</p></li><li><p>Cost of Poor Quality</p></li><li><p>First Pass Yield</p></li><li><p>Audit Compliance</p><br><p><br></p></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Metallurgical Engineering, or a related discipline.</p></li><li><p>MBA or Master's Degree in Business Administration, Operations Management, Engineering Management, or a related field is highly preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>20 years</strong> of progressive experience within large-scale manufacturing or heavy industrial environments.</p></li><li><p>Minimum <strong>10 years</strong> in a senior executive leadership role.</p></li><li><p>Proven experience managing multi-functional manufacturing operations.</p></li><li><p>Experience in cable manufacturing, aluminium, copper, metals, mining, smelters, or other continuous process industries is highly preferred.</p></li><li><p>Strong experience leading large, multicultural teams.</p></li><li><p>Demonstrated success in driving operational transformation, productivity improvement, and business growth.</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Leadership Competencies</strong></p><ul><li><p>Strategic Leadership</p></li><li><p>Business Acumen</p></li><li><p>Change Management</p></li><li><p>Decision Making</p></li><li><p>Financial Management</p></li><li><p>Stakeholder Management</p></li><li><p>People Development</p></li><li><p>Risk Management</p></li><li><p>Coaching & Mentoring</p></li><li><p>Executive Communication</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Manufacturing Operations</p></li><li><p>Lean Manufacturing</p></li><li><p>Six Sigma</p></li><li><p>Total Productive Maintenance (TPM)</p></li><li><p>Total Quality Management (TQM)</p></li><li><p>Production Planning</p></li><li><p>Supply Chain Management</p></li><li><p>Asset Reliability</p></li><li><p>Operational Excellence</p></li><li><p>ERP Systems (Oracle, SAP, Microsoft Dynamics or equivalent)</p></li><li><p>Budget & Cost Management</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Plant Productivity</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Production Target Achievement</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>EBITDA</p></li><li><p>On-Time Delivery (OTD)</p></li><li><p>Customer Satisfaction</p></li><li><p>Equipment Availability</p></li><li><p>Inventory Accuracy</p></li><li><p>Procurement Cost Savings</p></li><li><p>Employee Engagement</p></li><li><p>Safety Performance (LTIFR / TRIR)</p></li><li><p>Capital Project Delivery</p></li><li><p>ERP Adoption</p></li><li><p>Continuous Improvement Savings</p></li></ul><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Assistant General Manager has to perform various duties for the MEP, HVAC and Stainless-Steel Manufacturing division of the company.</p></li><li><p>Responsible for leading the day-to-day operations of the company.</p></li><li><p>Review business results, including profitability, and plan for continued improvement.</p></li><li><p>Provide and develop design and new business and operate the division as profit centre.</p></li><li><p>Review and comment on Tender Documents including Bills of Quantities, Value Engineering, queries and the like.</p></li><li><p>Maintain knowledge of the overall construction processes and operating practices in the GCC and ensure awareness of the suppliers and sub-contractors in the market.</p></li><li><p>Monitor the performance of the consultants and contractors with regards to the aspect to ensure compliance with the relevant standards and specifications.</p></li><li><p>Attend all periodic progress & technical meetings held with all relevant parties.</p></li><li><p>Develop close business relationships with the project professional team.</p></li><li><p>Monitor site inspection plans and approval process and participate in the testing and commissioning process in coordination with the project leaders.</p></li><li><p>Interface/coordinate logistics & quality assurance with Project Team companies</p></li><li><p>Identify and highlight problems in advance of impact on the works.</p><ul><li><p>Ensure a smooth operation of the works and contracts.</p></li><li><p>Supervise the day-to-day task assignments and performance for all associates.</p></li><li><p>Plan and prepare work schedules and coordinate daily assignments and activities of</p></li></ul><p>associates to meet the needs of the business.</p><ul><li><p>Monitor and analyze business processes and results to profitably achieve company’s</p></li></ul><p>Goals.</p><ul><li><p>Include, review and analyze reports, completing the company’s performance</p></li></ul><p>tracking board, and managing shrink and spoilage.</p><ul><li><p>Analyze results and trends and prepare action plans to leverage the company’s</p></li></ul><p>strengths and address areas of opportunity.</p><ul><li><p>Ensure the execution of all action plans.</p></li><li><p>Report to the management periodically the status of the company and advise necessary</p></li></ul><p>actions to be taken.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills & Specifications:</p><ul><li><p>Ability to work well individually as well as in a team environment</p></li><li><p>Excellent oral and written communication skills</p></li><li><p>Excellent customer service skills</p></li><li><p>Ability to work with no supervision</p></li><li><p>Detail oriented and excellent organizational skills</p></li><li><p>Ability to apply critical thinking skills in all situations</p></li><li><p>Ability to apply root cause techniques in order to solve problems</p></li><li><p>Ability to handle multiple projects simultaneously and independently</p></li><li><p>Proven self-starter with demonstrated ability to make decisions</p></li><li><p>Understanding of company’s finances and awareness of impact to business</p></li><li><p>Excellent relationship building, interpersonal and leadership skills</p></li><li><p>Ability to learn and utilize the company’s technology</p></li></ul><br><p>Education & Qualifications:</p><ul><li><p>Graduation in Engineering with MBA</p></li><li><p>Leadership experience in HVAC/MEP/Food service equipment environment preferred</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Define and implement Supply Chain strategy, policies and processes across the region</p><p>Prepare and implement the financial budget for the Supply Chain department and develop key performance indicators for each category in line with corporate objectives</p><p>Ensure complete documentation is in place for contracts with various forwarders</p><p>Ensure Regular Hygiene, HSE and Food Safety at our Distribution Centre</p><p>Ensure regular maintenance of equipment in DC Premises.</p><p>Ensure regular maintenance of Distribution Centre as well.</p><p>Ensure clearly defined SOPs are in place and distributed to suppliers and ensure the necessary documentation for shipment, customs clearance etc.</p><p>Set up effective systems and SOPs in warehouse and control store returns and damages</p><p>Improve the efficiency in delivery from warehouse and implement cost saving measures in logistics and warehouse</p><p>Ensure complete inventory control on warehouse and operations, ensuring minimum wastage and shrinkage</p><p>Ensure optimum productivity from warehouse personnel and optimum utilization of warehouse space</p><p>Monitor and review stock availability and replenishment performance for stores and buying teams with regular reports to management team</p><p>Implement a system of uninterrupted Inventory in warehouse and stores</p><p>Monitor and review to ensure supplier deliveries schedules are on track and report to management team ensuring processes are in place and corrective action is taken when service level agreements are not met</p><p>Investigate and resolve long-standing or complex store delivery problems</p><p>Conduct frequent review of slow moving, non-moving and obsolete merchandise and report to the regional team</p><p>Work closely with the IT team to ensure support systems effectively deliver supply chain requirements</p><p>Identify opportunities for process improvement in areas such as vendor management, stock replenishment and implement necessary changes</p><p>Lead, coach, and manage the performance of staff in line with good people management practices</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in Supply Chain, Business or Retail</li><li>Minimum of 8 years of experience</li><li>Previous management required & Previous industry experience required</li></ul><p>Key Skills and Competencies</p><p>Skills / Knowledge</p><ul><li>Knowledge of international best practices in supply chain and logistics</li><li>Knowledge of LFS, SAP & Microsoft Office</li></ul><p>Competencies</p><ul><li>Customer focus</li><li>Integrity</li><li>Teamwork</li><li>Communication</li><li>Results focus</li><li>People Management</li><li>Operations management</li><li>Decision making</li><li>Finding creative solutions</li><li>Negotiating and influencing</li><li>Planning & organising</li><li>Analytical thinking</li></ul><p></p></section>
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<br>About the opportunity<br><p>We’re looking for a Demand Planning Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><br><p>What’s On Your Plate?</p><br><br><ul><li>This role requires to organize the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores.</li><li>Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region.</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts.</li><li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.</li><li>Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores • Guidance to country demand planner and admins to ensure smooth workflow.</li><li>Works closely and guides the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li><li>Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work.</li><li>Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.</li><li>Helping demand planner in replenishment of any capacity augmentation initiative (ex: 3 party warehouse, cross docking stations , etc).</li><li>Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving.</li><li>Building all necessary dashboards to report progress on activities and KPIs.</li><li>Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles</li></ul><br>What you need to be successful<br><p>What Did We Order?</p><br><br><ul><li>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders.</li><li>Past experience in FMCG in demand planning and replenishment is a must.</li><li>At least 10 years experience.</li><li>Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech – savvy.</li><li>Leads, coordinates and facilitates the work of others, has management responsibilities.</li><li>Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives.</li><li>Excellent analytical and communication skills, and always hands-on with several tools.</li><li>Problem solver and autonomy.</li><li>Ability to lead all activities autonomously while involving stakeholders when needed.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Procurement Systems Manager owns the adoption, optimisation, and governance of the Group's Source-to-Pay (S2P) technology platform. The role is the bridge between Procurement, Finance, and IT ensuring the underlying system is configured to business need, that users across the organisation adopt it correctly, and that the data it generates is turned into reliable reporting and insight. The role also leads the build-out and ongoing development of the Procurement Center of Excellence (CoE), embedding standards, training, and continuous improvement across the procurement function. KEY RESPONSIBILITIES Systems Adoption & S2P Platform Ownership Serve as the functional owner and subject-matter expert for the Group's S2P platform (Oracle Fusion Cloud) across the full sourcing-to-payment lifecycle. Drive end-user adoption across HQ and outstations by onboarding, training, super-user networks, and change-management support. Own the configuration, business rules, approval workflows, and master-data standards within the platform, working with IT and the system integrator. Manage the platform roadmap: prioritize enhancements, coordinate releases and testing (UAT), and ensure new modules and features are deployed with minimal business disruption. Act as the escalation point for functional issues, liaising with IT support and vendors to resolve defects and service requests. Module expertise (sourcing, contracts, payments) Sourcing/e-sourcing, support tender, RFx, and supplier-bid processes within the system; ensuring the sourcing events are consistent and auditable. Contract management: maintain contract repository, configure templates and clause libraries, track renewals, expiries, and obligations. Procure-to-Pay: ensure requisition-to-PO-to-invoice flows operate cleanly, support three-way matching, and align with "No PO, No Pay" policy and Finance controls. Supplier management & catalogues: governing supplier onboarding, mastering data quality, and catalogue/punch-out content. Ensure integrity between procurement modules and adjacent systems (Finance/ERP, payments, supplier portals). Reporting & Analytics Design, build, and maintain procurement dashboards and reports covering spend, savings, pipeline health, PR-to-PO cycle times, compliance, and supplier performance. Establish a single source of truth for procurement data and define KPI definitions, calculation logic, and data-governance standards. Deliver regular and ad-hoc reporting to leadership, translating data into actionable commercial insight. Drive data quality across the platform and proactively surface anomalies, leakage, and non-compliance. Procurement Center of Excellence (CoE) Lead the development and continuous improvement of the Procurement CoE its operating model, standards, playbooks, and tools. Codify best-practice processes, templates, and policies, and ensure they are embedded in the system and adopted by buyers. Build and run a training and capability-development program for the procurement community and wider stakeholders. Identify automation and efficiency opportunities, benchmark performance, and embed governance and compliance disciplines. Stakeholder & governance Partner with Finance, IT, and business units to align system capability with policy and process. Manage relationships with software vendors and implementation partners, including SLAs and roadmap input. Support audit, internal control, and policy-compliance requirements relating to procurement systems and data.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor's degree in Business Management, Information Technology, Supply Chain, or an equivalent major in the related field, and preferably have CIPS.</p><b>EXPERIENCE</b><p>Minimum of 6 years of experience in the related field Demonstrated hands-on experience with a leading S2P/procurement platform (e.g. Oracle Fusion Cloud, Coupa, SAP Ariba) across sourcing, contracts, and P2P modules. Proven track record of driving system adoption and process change in a complex, multi-entity organization. Strong reporting and analytics capability (dashboarding, data modelling, KPI design). Experience in aviation, transport, asset-intensive industries; involvement in ERP/S2P implementation projects.</p><p></p></section>
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<p>Overview The Galley Manager supervises all resources and staffing necessary to perform Galley operations at ISA BOS. The Galley Manager will supervise 12+/- food service workers who are Local Nationals (LNs). The Galley Manager is responsible for developing and implementing a 28-day cycle menu per Part A, Chapter 3 of NAVSUP P-486 and ensuring supplies are sufficient to meet daily meal preparation and serving requirements. Ensure proper cooking techniques are being applied IAW standards and guidelines as established by NAVSUP P-486, NAVSUP P-7, The Armed Forces Recipe Service, NAVSUP P-476, Navy Food Service, NAVSUP P-580, Fat, Cholesterol and Calories List for General Messes, The New Professional Chef, and The Art and Science of Culinary Preparation. Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels using the Food Service Management (FSM) System. Provide meal planning services to ensure cycle menu planning is acceptable and sufficient supplies are available for the execution of daily meal preparation and serving processes. The majority of Galley operations will be to provide carry-out meals per NAVSUP P-486. The Galley Manager must ensure that all meals meet Nutritious and Acceptable Meal standards and guidelines as established by applicable NAVSUP regulations and The Armed Forces Recipe Service. Three meals are provided daily with an average daily headcount of over 120 patrons. Responsibilities + Manages and directs functions directly related to Galley operations + Utilizes the Food Service Management (FSM) system to order subsistence supplies, manage the galley operation and submit applicable food service forms at the end of each workday; ensures all information is accurate and timely + Develops 28-day menu cycle IAW Part A, Chapter 3 of NAVSUP P-486 + Maintains all equipment: accountability, serviceability, turn-in and stockage levels + Ensures Galley supervisors and employees complete food service sanitation and safety training requirements per Sections 2-1.2.2.C and 2-1.2.2.D, Chapter 1 of NAVMED P-5010, Food Safety + Ensures all galley personnel comply with personal cleanliness and hygienic practices as specified by Sections 2-3 and 2-4, Chapter 1 of NAVMED P-5010 + Performs logistic management to ensure daily meal preparation and serving processes are uninterrupted + Manages a 30 day subsistence and consumable supply ensuring adequate supplies are on hand to support menu cycle + Supervises cashier services for Ration-in-Kind (RIK) eligible patrons and paying patrons + Monitors and schedules routine and emergency maintenance of portable Galley container equipment + Performs other duties and assignments as required Qualifications MINIMUM QUALIFICATIONS: Education/Certifications: Two years related experience may be substituted for one year of education, if degree is required. + High school diploma or equivalent required; Associate degree in a culinary or food management field preferred. Formal training as a chef, food service manager, kitchen supervisor, and food service planner is highly desired. Experience: + Ten years of relevant experience with increasing levels of responsibility working in military food service. + Must have minimum of three years management experience managing a galley or dining facility of similar size. + Experience working with Foreign Nationals required. + Previous Navy galley experience is highly desirable. Skills: + Must be computer literate and proficient in MS Office software. Must have proof of U.S. Citizenship and a valid state driver’s license and must be eligible for access throughout the project geographic scope. Must be able to read and speak English. SUPERVISORY/BUDGET RESPONSIBILITIES: + Manages a galley of 12+/- employees. SUPERVISON: + General guidance and direction. + Reports directly to the Program Manager. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-RB1</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <strong>Why This Role Matters</strong> <p>We re looking for a Supply Chain Lead to own Inventory, Procurement, and Planning for a set of assigned countries. This role is hands-on, high-impact, and critical to operational excellence. You ll lead teams across remote locations, drive performance through data, and build scalable supply chain practices in a fast-growing environment.</p> <strong>What You ll Do</strong> <ul> <li> <p>Lead and develop remote teams across multiple locations</p> </li> <li> <p>Drive strong planning rhythms: demand planning, supply planning, inventory optimization</p> </li> <li> <p>Lead country-level procurement execution by managing supplier relationships, negotiating commercial terms, ensuring continuity of supply, and driving cost, quality, and service improvements.</p> </li> <li> <p>Embed a continuous improvement mindset across processes, systems, and ways of working</p> </li> <li> <p>Partner closely with Operations, NPD, Finance, and central Supply Chain teams</p> </li> <li> <p>Use data and analytics to identify gaps, reduce waste, and improve service levels</p> </li> <li> <p>Travel frequently to support teams on the ground and strengthen execution</p> </li> <li> <p>Coach, mentor, and upskill team members to raise the overall capability bar</p> </li> </ul> <strong>What We re Looking For</strong> <ul> <li> <p>5+ years of experience in Supply Chain, Planning, Procurement, or Inventory roles</p> </li> <li> <p>Emerging leadership experience preferred</p> </li> <li> <p>Experience managing or working with <strong>remote or multi-country teams</strong> is a plus</p> </li> <li> <p>Background in food, FMCG, retail, or high-volume operations is a plus</p> </li> </ul> <strong>Who You Are</strong> <p>The ideal candidate is someone who has the following:</p> <ul> <li> <p>Strong planning mindset with the ability to think end-to-end</p> </li> <li> <p>Clear continuous improvement mentality, you don t accept this is how we ve always done it </p> </li> <li> <p>Excellent communication skills, especially with remote teams and cross-functional stakeholders</p> </li> <li> <p>Solid analytical skills and comfort working with data to drive decisions</p> </li> <li> <p>Proven ability to coach and mentor teams, not just manage tasks</p> </li> <li> <p>Ability to comfortably operate in a fast-paced, scaling environment</p> </li> <li> <p>Willingness to travel frequently</p> </li> </ul> <br></div></section>
<h2 class="h5">Job description</h2>
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<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We’re looking for a Supply Chain Lead to own Inventory, Procurement, and Planning for a set of assigned countries. This role is hands-on, high-impact, and critical to operational excellence. You’ll lead teams across remote locations, drive performance through data, and build scalable supply chain practices in a fast-growing environment.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Lead and develop remote teams across multiple locations</span></p><br><br></li><li><p><span>Drive strong planning rhythms: demand planning, supply planning, inventory optimization</span></p><br><br></li><li><p><span>Lead country-level procurement execution by managing supplier relationships, negotiating commercial terms, ensuring continuity of supply, and driving cost, quality, and service improvements.</span></p><br><br></li><li><p><span>Embed a continuous improvement mindset across processes, systems, and ways of working</span></p><br><br></li><li><p><span>Partner closely with Operations, NPD, Finance, and central Supply Chain teams</span></p><br><br></li><li><p><span>Use data and analytics to identify gaps, reduce waste, and improve service levels</span></p><br><br></li><li><p><span>Travel frequently to support teams on the ground and strengthen execution</span></p><br><br></li><li><p><span>Coach, mentor, and upskill team members to raise the overall capability bar</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>5+ years of experience in Supply Chain, Planning, Procurement, or Inventory roles</span></p><br><br></li><li><p><span>Emerging leadership experience preferred</span></p><br><br></li><li><p><span>Experience managing or working with <strong>remote or multi-country teams</strong> is a plus</span></p><br><br></li><li><p><span>Background in food, FMCG, retail, or high-volume operations is a plus</span></p><br><br></li></ul><span><strong>Who You Are</strong></span><p><span>The ideal candidate is someone who has the following:</span></p><br><br><ul><li><p><span>Strong planning mindset with the ability to think end-to-end</span></p><br><br></li><li><p><span>Clear continuous improvement mentality, you don’t accept “this is how we’ve always done it”</span></p><br><br></li><li><p><span>Excellent communication skills, especially with remote teams and cross-functional stakeholders</span></p><br><br></li><li><p><span>Solid analytical skills and comfort working with data to drive decisions</span></p><br><br></li><li><p><span>Proven ability to coach and mentor teams, not just manage tasks</span></p><br><br></li><li><p><span>Ability to comfortably operate in a fast-paced, scaling environment</span></p><br><br></li><li><p><span>Willingness to travel frequently</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p><span>Screening with TA</span></p><br><br></li><li><p><span>1st Technical Interview</span></p><br><br></li><li><p><span>2nd Technical Interview</span></p><br><br></li><li><p><span>Culture Fit Interview</span></p><br><br></li><li><p><span>Offer</span></p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! ?</strong></p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p><strong>Supporting Management of Spa Operations and Budgets</strong></p>
<p> Assumes the responsibilities of the Spa Director in his/her absence.</p>
<p> Ensures all employees have the proper supplies, equipment and uniforms.</p>
<p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p>
<p> Manages supplies and equipment inventories within budget.</p>
<p> Maintains cleanliness of spa and related areas and equipment.</p>
<p> Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p>
<p><strong>Ensuring and Delivering Exceptional Customer Service</strong></p>
<p> Sets a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Handles guest problems and complaints.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p>
<p> Strives to improve service performance.</p>
<p><strong>Conducting Human Resources Activities</strong></p>
<p> Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Ensures employees understand expectations and parameters.</p>
<p> Brings issues to the attention of the department manager and Human Resources as necessary.</p>
<p> Observes service behaviors of employees and providing feedback to individuals.</p>
<p> Participates in employee progressive discipline procedures.</p>
<p> Participates in an on-going employee recognition program.</p>
<p> Reviews comment cards and guest satisfaction results with employees.</p>
<p> Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p> Supervises on-going training initiatives and conducting training when appropriate.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</p>
</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p>
<p> High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p> </p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p> </p><p><br></p><p>CANDIDATE PROFILE </p><p><br></p><p> </p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p> </p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p> </p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p> </p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p> </p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p><strong>Assisting in Management of Restaurant Team</strong></p>
<p> Handles employee questions and concerns.</p>
<p> Monitors employees to ensure performance expectations are met.</p>
<p> Provides feedback to employees based on observation of service behaviors.</p>
<p> Assists in supervising daily shift operations.</p>
<p> Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</p>
<p> Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p>
<p><strong>Conducting Day-to-Day Restaurant Operations</strong></p>
<p> Ensures all employees have proper supplies, equipment and uniforms.</p>
<p> Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</p>
<p> Ensures compliance with all restaurant policies, standards and procedures.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> Manages to achieve or exceed budgeted goals.</p>
<p> Performs all duties of restaurant employees and related departments as necessary.</p>
<p> Opens and closes restaurant shifts.</p>
<p><strong>Providing Exceptional Customer Service</strong></p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Encourages employees to provide excellent customer service within guidelines.</p>
<p> Handles guest problems and complaints, seeking assistance from supervisor as necessary.</p>
<p> Strives to improve service performance.</p>
<p> Sets a positive example for guest relations.</p>
<p> Assists in the review of comment cards and guest satisfaction results with employees.</p>
<p> Meets and greets guests.</p>
<p><strong>Conducting Human Resource Activities</strong></p>
<p> Supervises on-going training initiatives.</p>
<p> Uses all available on the job training tools for employees.</p>
<p> Communicates performance expectations in accordance with job descriptions for each position.</p>
<p> Coaches and counsels employees regarding performance on an on-going basis.</p>
<p><strong>Additional Responsibilities</strong></p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Restaurant Manager.</p>
</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Housekeeping Manager, you play a pivotal role in ensuring the seamless operation of our resort's housekeeping department. Your leadership is essential in maintaining impeccable cleanliness standards, enhancing guest satisfaction, and creating an inviting atmosphere. This role combines strategic management with hands-on involvement to guarantee a memorable and comfortable stay for our guests.</p>
<p><strong>Key Responsibilities:</strong></p>
<ul>
<li><strong>Team Leadership:</strong> Lead and motivate the housekeeping team, fostering a culture of excellence, teamwork, and attention to detail.</li>
<li><strong>Daily Operations:</strong> Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring adherence to established standards.</li>
<li><strong>Quality Assurance:</strong> Implement and maintain rigorous quality control measures to achieve and exceed cleanliness and hygiene benchmarks.</li>
<li><strong>Inventory Management:</strong> Efficiently manage housekeeping supplies, equipment, and inventory to meet operational needs and budgetary constraints.</li>
<li><strong>Training and Development:</strong> Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and outstanding customer service.</li>
<li><strong>Guest Satisfaction:</strong> Proactively address guest concerns related to housekeeping, ensuring a positive and memorable stay experience.</li>
<li><strong>Communication:</strong> Collaborate with other departments, communicate effectively with staff, and contribute to a seamless guest experience.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Bachelor s degree in hospitality management, Business Administration, or a related field.</p>
<ul>
<li><strong>Proven Experience:</strong> Successful track record in housekeeping management, preferably in a resort. Previous leadership experience required.</li>
</ul>
<ul>
<li><strong>Leadership Skills:</strong> Strong leadership and interpersonal skills to motivate and guide the housekeeping team.</li>
<li><strong>Detail-Oriented:</strong> Exceptional attention to detail and commitment to maintaining the highest cleanliness standards.</li>
<li><strong>Communication Skills:</strong> Excellent communication skills to interact effectively with staff, guests, and other departments.</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>Ensures knowledge and understanding of OSHA regulations are up to date.<br>Oversees all lost and found procedures.<br>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. <br>Inventories stock to ensure adequate supplies.<br>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>Works effectively with the Engineering department on guest room maintenance needs.<br>Understands and complies with loss prevention policies and procedures.<br>Ensures all employees have proper supplies, equipment and uniforms.<br>Assists in supervising an effective inspection program for all guestrooms and public space.<br>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>Assists in the review of comment cards and guest satisfaction results with employees.<br>Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Process Development, Standardization & Continuous Improvement</span></strong></p><br><br><ul><li><span>Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span>Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span>Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span>Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li></ul><p><strong><span>Program & Project Management</span></strong></p><br><br><ul><li><span>Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span>Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span>Act as the Customer Service lead for cross-functional projects </span></li></ul><p><strong><span>Stakeholders Management & Governance</span></strong></p><br><br><ul><li><span>Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span>Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span>Represent regional priorities and requirements in global forums</span></li><li><span>Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span>Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span>Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li></ul><p><strong><span>Customer Experience & Service Excellence</span></strong></p><br><br><ul><li><span>Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span>Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span>Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span>Act as escalation point for complex customer issues and critical shipment-related incidents</span></li></ul><p><strong><span>Vendor & Consulting Management</span></strong></p><br><br><ul><li><span>Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span>Ensure effective communication, transparency on progress, and risk management</span></li><li><span>Oversee quality and impact of deliverables to support transformation objectives</span></li></ul><p><strong><span>Talent Development & Engagement</span></strong></p><br><br><ul><li><span>Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span>Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span>Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span>Support attraction, development, and retention of top Customer Service talents</span></li></ul><p><strong><span>Customer Service Operations Support</span></strong></p><br><br><ul><li><span>Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span>Identify operational gaps and drive improvement actions</span></li><li><span>Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span>Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><br><p><strong><span>Growth Enablement</span></strong></p><br><br><ul><li><span>Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span>Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><br><p><strong><span>Additional support</span></strong></p><br><br><ul><li><span>Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span>Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span>Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>University degree. MBA is a plus</span></li><li><span>Excellent Communication skills</span></li><li><span>Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span>Strong collaboration and teamwork skills</span></li><li><span>Excellent Software skills (Microsoft and AI tools </span></li><li><span>Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span>Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Assistant Director of Finance supports the Director of Finance in managing the hotel’s daily financial operations, ensuring accurate reporting, strong internal controls, and compliance with policies. The role oversees accounting functions, assists with budgeting and forecasting, and partners with departments to improve financial performance and cost efficiency.</span></p><br><br><br><p><b>Duties & Responsibilities:</b></p><br><br><ul><li><p>Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual</p><br><br></li><li><p>Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals.</p><br><br></li><li><p>Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance.</p><br><br></li><li><p>Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance.</p><br><br></li><li><p>Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual.</p><br><br></li><li><p>Assist the Director of Finance in preparation of all budgets and forecasts.</p><br><br></li><li><p>Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s).</p><br><br></li><li><p>Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run.</p><br><br></li><li><p>Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques.</p><br><br></li><li><p>Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement.</p><br><br></li><li><p>Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance.</p><br><br></li><li><p>Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance.</p><br><br></li><li><p>Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger.</p><br><br></li><li><p>Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items.</p><br><br></li><li><p>Coordinate and facilitate external and internal audits.</p><br><br></li><li><p>As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials.</p><br><br></li><li><p>Continuously strive for improvement of processes and efficiency.</p><br><br></li><li><p>Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience.</p><br><br></li><li><p>Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability.</p><br><br></li><li><p>Assist the Director of Finance in Forecasting/Budgeting</p><br><br></li><li><p>For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.</p><br><br></li><li><p>Perform additional tasks or projects as assigned by the hotel management.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Three to five years of experience in a related position within Four Seasons or another reputable organization.</p><br><br></li><li><p>University degree with a major in Accounting or Finance.</p><br><br></li><li><p>Proven leadership skills in a hotel or resort environment.</p><br><br></li><li><p>Highest level of integrity and transparency.</p><br><br></li><li><p>Strong interpersonal and relationship‑building skills to collaborate with cross‑functional teams, negotiate for resources, influence stakeholders, and gain commitment to plans and initiatives.</p><br><br></li><li><p>Excellent written and verbal communication skills to prepare reports, deliver presentations, and facilitate effective meetings.</p><br><br></li><li><p>Ability to promote a continuous learning environment that supports professional development.</p><br><br></li><li><p>Ability to apply an ethical approach to influence outcomes appropriately.</p><br><br></li><li><p>Serve as a role model by demonstrating strong business conduct and ethical principles.</p><br><br></li><li><p>Commitment to continuously developing team performance and striving to improve personal performance.</p><br><br></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Campaigns & Seasonal Calendar</strong></p><ul><li><p>Plan and execute the Food & QC annual seasonal calendar (Ramadan, Back-to-School, National Days, sports moments, etc.) with clear hypotheses, budgets, and ROI targets.</p></li><li><p>Build campaign playbooks and A/B tests (offers, creatives, channels, landing flows) to improve conversion and basket size.</p></li></ul></li><li><p><strong>ROI & Performance Management</strong></p><ul><li><p>Own channel mix, budgets, and forecasts across paid, owned, and earned; optimize for ROAS, CAC, LTV, payback period, and voucher efficiency.</p></li><li><p>Implement rigorous post-mortems and incrementality measurement (geo-tests, holdouts).</p></li></ul></li><li><p><strong>Customer Segmentation</strong></p><ul><li><p>Define actionable segments (new, dormant, high-value, category explorers, QC-first, etc.) and design journeys to improve activation, frequency, and retention.</p></li><li><p>Partner with Analytics to build cohorts and propensity models for upsell/cross-sell (e.g., Food QC).</p></li></ul></li><li><p><strong>CRM / Lifecycle Marketing</strong></p><ul><li><p>Own CRM strategy and execution (push, in-app, email, SMS, WhatsApp), including journey orchestration, triggers, and personalization.</p></li><li><p>Manage creative/offer testing and guardrails (fatigue, opt-outs, send time).</p></li></ul></li><li><p><strong>MAU Growth & User Acquisition</strong></p><ul><li><p>Scale app installs and re-installs via performance channels (Meta, Google UAC, TikTok, Snap), OEM/app stores, affiliates, and partnerships.</p></li><li><p>Align paid with ASO and on-site conversion optimizations to lift install-to-order rates.</p></li></ul></li><li><p><strong>Demand Generation</strong></p><ul><li><p>Launch category and merchant-led programs (new store launches, exclusives, bundles, subscriptions) to stimulate orders and GMV.</p></li><li><p>Collaborate with Sales, tMart, and Local Stores to match demand spikes with supply and last-mile readiness.</p></li></ul></li><li><p><strong>Team Leadership</strong></p><ul><li><p>Lead, coach, and develop 2 Senior Specialists.</p></li></ul></li><li><p><strong>Compliance & Brand</strong></p><ul><li><p>Ensure data privacy, consent management, and anti-spam compliance; uphold brand guidelines and safety standards.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>5 8 years in growth/performance marketing or CRM/lifecycle for a consumer app/marketplace (food delivery, q-commerce, ride-hailing, or e-commerce preferred).</li><li>Proven ownership of MAU, CAC/LTV, and retention with strong ROI outcomes.</li><li>Experience building and leading small, high-impact teams.</li><li>Experience in MENA region </li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Building Successful Relationships that Generate Sales Opportunities</strong></p>
<p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p>
<p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.</p>
<p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p>
<p> Assists with managing and developing relationships with key internal and external stakeholders.</p>
<p> Provides accurate, complete and effective turnover to Event Management.</p>
<p><strong>Managing Sales Activities</strong></p>
<p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
<p> Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p><strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong></p>
<p> Identifies new business to achieve personal and location revenue goals.</p>
<p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p>
<p> Assists in closing the best opportunities for the location based on market conditions and location needs.</p>
<p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p>
<p><strong>Providing Exceptional Customer Service </strong></p>
<p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p>
<p> Services our customers in order to grow share of the account.</p>
<p> Executes and supports the company s customer service standards.</p>
<p> Provides excellent customer service consistent with the daily service basics of the company.</p>
<p> Sets a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</p><p></p></section>