Training Manager Jobs in Bahrain
154 Jobs Found
Confidential
Bahrain - Muharraq government
<p><strong>Job Title:</strong> General Manager - Real Estate</p><p><strong>Job Type:</strong> Full-time</p><p><strong>About the Company:</strong></p><p>A real estate company specializing in sales, marketing, and property management, seeking an executive leader to develop operations, manage the team, and achieve strategic growth.</p><p><strong>Key Tasks and Responsibilities:</strong></p><ul><li>Leading and managing the company's daily operations (sales, marketing, property management).</li><li>Developing the strategic plan and financial targets and coordinating work with the team.</li><li>Building and developing the real estate portfolio and relationships with key property owners and investors.</li><li>Supervising and mentoring the small team to enhance efficiency and productivity.</li><li>Ensuring compliance with governance, legal, and financial matters.</li></ul><p><strong>Required Qualifications and Conditions:</strong></p><ul><li>Minimum of 5 to 8 years of experience in the real estate sector (experience in both sales and property management is preferred).</li><li>A proven track record in achieving sales targets and developing real estate portfolios.</li><li>Strong leadership skills in team management and proficiency with technology and real estate systems (CRM).</li><li>An extensive network of relationships within the local real estate market.</li></ul>
Gulf Air
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support in the day-to-day conduct of Training Programs and providing assistance as required.</p><p><b>Training Delivery</b></p><ul><li>Coordinate all functions related to Training Delivery.</li><li>Receives and registers and follow-up with customers examination requests.</li><li>Consults with Planning Department regarding availability of classrooms.</li><li>Assists in preparation of examination papers ensuring these are signed by the instructors.</li><li>Briefs the students on the examination process, rules and regulations before beginning the exam.</li><li>Check for examination results, produce certificates and completion documents and send them to customers.</li><li>Responsible for drafting and issuing of Notices to Instructors</li><li>Responsible for production of administration guides for instructors to ensure they are provided with all relevant material and training files and materials prior to course commencement.</li><li>Responsible for administration of GAA LMS, E-Learning and EVIONICA portals which includes uploading various training programs, handling of trainees registration, creating and maintaining trainees records.</li><li>Supports the delivery of the induction session for trainees on their first day and assists in filling out the required documents.</li><li>Liaise with instructors, partners and stakeholders to ensure entire curriculum coordination, good quality of the training content, and successful delivery of the training program</li><li>Coordinate with the Line Manager to prepare appropriate documentation to comply with regulatory bodies (IATA, MOL, etc.) standards and obtain required approvals.</li><li>Facilitate the conduct of the training sessions, and ensure all regulatory matters meet with the Regulatory Authorities requirements.</li></ul><p><b>Efficient Operation</b></p><ul><li>Issuance and ongoing maintenance of training records and certificates, ensuring that all documentation is accurately processed and securely stored.</li><li>Maintain an organized system for updating and retrieving these records to facilitate easy access for audits and reporting purposes.</li><li>Support in the scheduling and preparation of training programs and classes.</li><li>Provide general administrative support to other departments.</li><li>Assists in the drafting of correspondence, emails and reports.</li><li>Minutes meetings and distributes minutes in a timely manner.</li><li>Performs miscellaneous duties as assigned.</li><li>Assist in application and renewal of instructors licenses.</li><li>Maintain appropriate documentation and records of all programs and trainees.</li><li>Ensure timely maintenance of training database.</li><li>Assist in the preparation of monthly reports as required by management.</li></ul><p><b>Customer Service</b></p><ul><li>Acts as point of contact for any customer enquiries related to Pilot, Cabin Crew, Engineering, Ground and ATC training and direct these enquiries to the relevant managers.</li><li>Receives and responds to customer enquiries via email/ telephone/ face-to-face meetings.</li><li>Ensures that all GAA Programs are conducted timely and effectively.</li><li>Ensure high levels of customer service activities are always offered to the customers, to sustain maximum customer satisfaction.</li><li>Works closely with other Units to ensure customer satisfaction is maintained.</li><li>Manage and follow-up with students regarding their performance, achievements, complaints, payments, and progress.</li><li>Collects information on customers' needs and feedback and shares this with the parties involved.</li><li>Assist in implementation plans Operations Support improvement initiatives in coordination with other Units.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or a relevant field is required.</li><li>0-1 years of experience in the Aviation industry or related field.</li></ul><p></p></section>
COREcruitment
Bahrain
<h2 class="h5">Job description</h2>
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<p><strong>Director of Operations | Healthcare Catering</strong></p><br><p>We're partnering with an expanding healthcare catering provider to appoint an experienced Director of Operations to lead a large-scale, multi-site catering operation in Bahrain.</p><br><p>We're looking for someone who has:</p><br><ul>
<li>Extensive senior leadership experience within healthcare, hospital, institutional or contract catering.</li><li>A proven track record managing large, multi-site catering operations.</li><li>Strong commercial and financial acumen with responsibility for budgets, P&L, and operational performance.</li><li>Experience leading large, diverse teams and developing high-performing operational cultures.</li><li>Excellent knowledge of food safety, quality assurance, HACCP, and healthcare compliance standards.</li><li>The ability to build strong client relationships while consistently delivering service excellence.</li><li>A continuous improvement mindset with experience implementing operational efficiencies and best practices.</li></ul>
<p>This is an outstanding opportunity to join a respected organisation where you'll have the opportunity to shape strategy, lead large-scale operations, and make a meaningful impact on patient and customer experiences.</p><br><p>Salary package offered: BD2500 pm all inclusive plus family status and standard benefits</p><br><p>If you have the operational expertise, commercial mindset, and leadership capability to drive world-class healthcare catering services, we'd love to hear from you: michelle@corecruitment.com</p><br> </div>
Hr90 Degrees Consulting Services FZ LLC
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Experience in the water industry and relevant experience in executing high value EPC desalination projects in the position of Project Director / Key Executive Position</p><br><ol><li><p>Understand the scope of the project</p></li><li><p>Independently plan, sequence and execute desalination projects. </p></li><li><p>Responsible for budget development, cost control, scheduling, stakeholder liaison, resource management, and risk mitigation. </p></li><li><p>Ensure timely project completion and P&L for the project</p></li><li><p>Prepare detailed work plans and project schedules. </p></li><li><p>Determine and allocate resources including resources, equipment, time and budget. </p></li><li><p>Review QA/QC compliance and project standards regularly. </p></li><li><p>Ensure high standards of EHS and Quality Assurance.</p></li><li><p>Monitor project expenditure, cash flow, and financial records. </p></li><li><p>Negotiate with vendors and subcontractors. </p></li><li><p>Ensure statutory compliance at the site. </p></li><li><p>Maintain strong relationships with clients and consultants and all key stakeholders</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified engineering professional in Civil, Mechanical, Chemical or Power
Engineering
</p></li><li><p>Demonstrated leadership-level project execution experience. </p></li><li><p>Experience in leading desalination projects (EPC)</p></li><li><p>Strong exposure to complex project environments and reputed organizations. </p></li><li><p>GCC market experience is highly desirable. </p></li><li><p>Excellent stakeholder management and communication skills. </p><br></li></ul><p></p></section>
Westin
Bahrain
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY <br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales & marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities <br>• Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities <br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Bahrain - Muharraq government
Role Description We are seeking a results-driven Regional Sales Manager / Business Development Director / Commercial Manager to lead business growth initiatives, expand market presence, and strengthen customer relationships across multiple markets. This role is responsible for developing and executing commercial strategies that drive revenue growth, identify new business opportunities, and maximize long-term profitability while ensuring alignment with organizational objectives. The successful candidate will develop strategic sales plans, identify emerging market trends, evaluate competitive landscapes, and establish initiatives that increase market share and business performance. You will build and maintain strong relationships with key clients, distributors, channel partners, and stakeholders while identifying opportunities to expand existing accounts and acquire new customers. Key responsibilities include leading business development activities, generating qualified sales opportunities, negotiating commercial agreements, preparing proposals, managing contract discussions, and closing high-value business opportunities. You will oversee the entire sales cycle, from prospecting and pipeline development to contract execution and post-sales relationship management. The role involves collaborating closely with marketing, operations, finance, product development, customer success, and executive leadership to deliver integrated commercial solutions that meet customer needs and support sustainable growth. You will analyze customer requirements, recommend tailored solutions, and ensure high levels of customer satisfaction throughout the engagement process. You will monitor sales performance, revenue trends, profitability, forecasting accuracy, and key performance indicators to support informed business decisions. Responsibilities include preparing sales reports, commercial forecasts, market analyses, pricing strategies, and business presentations for senior management. You will identify new market segments, evaluate partnership opportunities, explore strategic alliances, and support product or service expansion initiatives. Continuous assessment of industry developments, customer behavior, and competitor activities will be essential to maintain a competitive advantage and adapt commercial strategies accordingly. The position also includes leading, mentoring, and motivating sales and business development teams by promoting collaboration, accountability, and performance excellence. You will establish sales objectives, monitor progress, provide coaching, and encourage continuous improvement to achieve organizational goals. You will ensure compliance with company policies, commercial standards, contractual obligations, and ethical business practices while managing commercial risks and protecting the organization's interests. Continuous process improvement, customer-centric thinking, and innovation are expected to enhance operational efficiency and strengthen long-term business success. Qualifications Strong understanding of sales management, business development, and commercial strategy principles. Knowledge of market analysis, customer acquisition, account management, and revenue growth strategies. Ability to develop and execute strategic sales plans aligned with business objectives. Excellent negotiation, presentation, and commercial communication skills. Strong relationship-building abilities with clients, partners, distributors, and internal stakeholders. Familiarity with CRM platforms, sales reporting tools, and pipeline management systems. Knowledge of pricing strategies, contract management, proposal development, and commercial negotiations. Strong analytical skills with the ability to interpret market data, sales metrics, and financial reports. Understanding of forecasting, budgeting, profitability analysis, and performance measurement. Ability to identify new business opportunities and develop sustainable growth strategies. Strong leadership, coaching, and team development capabilities. Excellent organizational and project management skills with the ability to manage multiple priorities. Ability to collaborate effectively across cross-functional teams and support business initiatives. Customer-focused mindset with strong problem-solving and decision-making abilities. High level of professionalism, integrity, and accountability in commercial operations. Adaptability to changing market conditions and evolving business priorities. Commitment to continuous learning, innovation, and delivering exceptional business results. Strong business acumen with the ability to balance customer needs and organizational objectives.
Bahrain
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<span>The operational leader responsible for delivering exceptional food and beverage experiences across the club.<br> The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture.<br> The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc).<br> Responsibilities 1.<br> Food & beverage operations Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery Maintain consistently high standards of service, presentation, cleanliness, and guest experience Develop, implement, and continuously improve operational procedures and service standards Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations Actively manage service during peak trading periods and high-profile club events 2.<br> Events & banquet operations Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations Collaborate with the Events team to ensure successful planning and flawless execution Ensure appropriate staffing, equipment, and operational readiness for large-scale events Maintain exceptional service standards across both day-to-day operations and special events 3.<br> Team leadership & people management Lead, coach, and develop supervisors and operational teams across multiple outlets Build a strong service culture focused on hospitality, accountability, and continuous improvement Manage workforce planning, scheduling, and staffing levels in line with operational demand Conduct regular performance reviews, coaching sessions, and training initiatives Foster collaboration between front-of-house and back-of-house teams 4.<br> Financial & operational performance Manage departmental budgets while controlling labour, food, and beverage costs Monitor operational performance through KPIs and management reporting Identify opportunities to improve efficiency, increase revenue, and reduce waste Ensure inventory, purchasing, and stock control processes are effectively managed Support forecasting and business planning alongside senior management 5.<br> Member & guest experience Champion a service-first culture that delivers exceptional member and guest satisfaction Respond proactively to feedback and resolve service issues in a timely and professional manner Continuously identify opportunities to elevate the club's hospitality offering Build strong relationships with members and regular guests to enhance loyalty and engagement 6.<br> Compliance & quality assurance Ensure full compliance with food safety, hygiene, and health & safety regulations Maintain HACCP standards and ensure all operational procedures are consistently followed Conduct regular operational audits across all outlets Ensure compliance with company policies, licensing requirements, and brand standards Candidate profile Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline 5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments Minimum 3 years in a leadership role managing multiple outlets and large operational teams Demonstrated experience overseeing banquet, conference, or large-scale event operations Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous HACCP or Food Safety certification is desirable Operational leadership and execution Guest-centric mindset with a passion for service excellence Commercial and financial acumen Team leadership, coaching, and people development Planning, organisation, and resource management Event and banquet operations management Problem-solving and sound decision-making under pressure Strong communication and stakeholder management Attention to detail and commitment to quality Adaptability and ability to thrive in a fast-paced hospitality environment</span> </div>
Bahrain - Bahrain
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice & full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services & amenities.</li><li>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><ul><li>Exceed revenue goals, & profitability by : Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing & positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations.</li><li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li><li>#LI-NS1</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>
Westin
Bahrain
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Confidential
Bahrain - Bahrain
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc). Responsibilities</p><p>1. Food & beverage operations</p><ul><li>Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery</li><li>Maintain consistently high standards of service, presentation, cleanliness, and guest experience</li><li>Develop, implement, and continuously improve operational procedures and service standards</li><li>Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations</li><li>Actively manage service during peak trading periods and high-profile club events</li></ul><p>2. Events & banquet operations</p><ul><li>Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations</li><li>Collaborate with the Events team to ensure successful planning and flawless execution</li><li>Ensure appropriate staffing, equipment, and operational readiness for large-scale events</li><li>Maintain exceptional service standards across both day-to-day operations and special events</li></ul><p>3. Team leadership & people management</p><ul><li>Lead, coach, and develop supervisors and operational teams across multiple outlets</li><li>Build a strong service culture focused on hospitality, accountability, and continuous improvement</li><li>Manage workforce planning, scheduling, and staffing levels in line with operational demand</li><li>Conduct regular performance reviews, coaching sessions, and training initiatives</li><li>Foster collaboration between front-of-house and back-of-house teams</li></ul><p>4. Financial & operational performance</p><ul><li>Manage departmental budgets while controlling labour, food, and beverage costs</li><li>Monitor operational performance through KPIs and management reporting</li><li>Identify opportunities to improve efficiency, increase revenue, and reduce waste</li><li>Ensure inventory, purchasing, and stock control processes are effectively managed</li><li>Support forecasting and business planning alongside senior management</li></ul><p>5. Member & guest experience</p><ul><li>Champion a service-first culture that delivers exceptional member and guest satisfaction</li><li>Respond proactively to feedback and resolve service issues in a timely and professional manner</li><li>Continuously identify opportunities to elevate the club's hospitality offering</li><li>Build strong relationships with members and regular guests to enhance loyalty and engagement</li></ul><p>6. Compliance & quality assurance</p><ul><li>Ensure full compliance with food safety, hygiene, and health & safety regulations</li><li>Maintain HACCP standards and ensure all operational procedures are consistently followed</li><li>Conduct regular operational audits across all outlets</li><li>Ensure compliance with company policies, licensing requirements, and brand standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline</li><li>5 8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments</li><li>Minimum 3 years in a leadership role managing multiple outlets and large operational teams</li><li>Demonstrated experience overseeing banquet, conference, or large-scale event operations</li><li>Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability</li><li>Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous</li><li>HACCP or Food Safety certification is desirable</li><li>Operational leadership and execution</li><li>Guest-centric mindset with a passion for service excellence</li><li>Commercial and financial acumen</li><li>Team leadership, coaching, and people development</li><li>Planning, organisation, and resource management</li><li>Event and banquet operations management</li><li>Problem-solving and sound decision-making under pressure</li><li>Strong communication and stakeholder management</li><li>Attention to detail and commitment to quality</li><li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></ul><p></p></section>
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Assistant Director of Finance supports the Director of Finance in managing the hotel’s daily financial operations, ensuring accurate reporting, strong internal controls, and compliance with policies. The role oversees accounting functions, assists with budgeting and forecasting, and partners with departments to improve financial performance and cost efficiency.</span></p><br><br><br><p><b>Duties & Responsibilities:</b></p><br><br><ul><li><p>Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual</p><br><br></li><li><p>Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals.</p><br><br></li><li><p>Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance.</p><br><br></li><li><p>Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance.</p><br><br></li><li><p>Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual.</p><br><br></li><li><p>Assist the Director of Finance in preparation of all budgets and forecasts.</p><br><br></li><li><p>Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s).</p><br><br></li><li><p>Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run.</p><br><br></li><li><p>Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques.</p><br><br></li><li><p>Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement.</p><br><br></li><li><p>Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance.</p><br><br></li><li><p>Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance.</p><br><br></li><li><p>Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger.</p><br><br></li><li><p>Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items.</p><br><br></li><li><p>Coordinate and facilitate external and internal audits.</p><br><br></li><li><p>As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials.</p><br><br></li><li><p>Continuously strive for improvement of processes and efficiency.</p><br><br></li><li><p>Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience.</p><br><br></li><li><p>Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability.</p><br><br></li><li><p>Assist the Director of Finance in Forecasting/Budgeting</p><br><br></li><li><p>For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.</p><br><br></li><li><p>Perform additional tasks or projects as assigned by the hotel management.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Three to five years of experience in a related position within Four Seasons or another reputable organization.</p><br><br></li><li><p>University degree with a major in Accounting or Finance.</p><br><br></li><li><p>Proven leadership skills in a hotel or resort environment.</p><br><br></li><li><p>Highest level of integrity and transparency.</p><br><br></li><li><p>Strong interpersonal and relationship‑building skills to collaborate with cross‑functional teams, negotiate for resources, influence stakeholders, and gain commitment to plans and initiatives.</p><br><br></li><li><p>Excellent written and verbal communication skills to prepare reports, deliver presentations, and facilitate effective meetings.</p><br><br></li><li><p>Ability to promote a continuous learning environment that supports professional development.</p><br><br></li><li><p>Ability to apply an ethical approach to influence outcomes appropriately.</p><br><br></li><li><p>Serve as a role model by demonstrating strong business conduct and ethical principles.</p><br><br></li><li><p>Commitment to continuously developing team performance and striving to improve personal performance.</p><br><br></li></ul><br><br><br><br><br><br> </div>
COREcruitment
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Director of Operations – Hotel Development & Pre-Opening</strong><br> <strong>Location: Bahrain</strong><br> <strong>Salary: BD 3,500–4,000 (inclusive of allowances) + Expat Family Benefits</strong></p><br><p>We are partnering with a leading hospitality group to appoint an experienced <strong>Director of Operations</strong> to oversee a portfolio of exciting hotel development, conversion and pre-opening projects across the Middle East and Africa.</p><br><p>This is a senior, above-property leadership role, ideal for a hospitality professional with extensive experience in hotel openings, owner relations and operational excellence. The successful candidate will play a pivotal role in ensuring projects are delivered on time, to brand standards and with operational readiness from day one.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul>
<li>Lead the operational execution of hotel development, conversion and pre-opening projects across the portfolio.</li><li>Oversee the delivery of Hotel Management Agreement and Technical Services Agreement obligations, ensuring all operational milestones are achieved.</li><li>Drive the full pre-opening critical path, coordinating closely with owners, franchise partners and on-property leadership teams to ensure successful hotel launches.</li><li>Provide hands-on operational guidance and support to hotel management teams throughout development, conversion and opening phases.</li><li>Act as the primary liaison between owners, franchisees, brand representatives and corporate leadership, managing relationships and ensuring clear communication throughout each project.</li><li>Monitor brand standards, product quality, systems implementation and operational readiness, making recommendations for opening approval.</li><li>Report project progress, risks and mitigation strategies directly to the Group CEO.</li></ul>
<p><strong>The Ideal Candidate – please read carefully:</strong></p><br><ul>
<li>Significant experience in hotel operations with a strong background in pre-openings, conversions and hotel development.</li><li>Previous above-property or regional operational leadership experience within an international 5* hotel group.</li><li>Strong knowledge of the GCC, ideally Saudi Arabian hospitality market is essential</li><li>Experience managing hospitality projects in Africa would be a distinct advantage.</li><li>Exceptional stakeholder management skills with the ability to build strong relationships with owners, franchisees and executive leadership.</li><li>Arabic speaking is preferred and must be able to travel in Makkah</li></ul>
<p><strong>Package:</strong></p><br><ul>
<li>BD 3,500–4,000 per month (inclusive of allowances)</li><li>Comprehensive expatriate family benefits including family status, benefits and schooling assistance</li></ul>
<p>This is an outstanding opportunity to join a dynamic hospitality group during an exciting period of growth, leading the successful delivery of high-profile hotel projects across multiple international markets.</p><br><p>Get in touch: michelle@corecruitment.com</p><br> </div>
Zain - Kuwait
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The Manager of CVM & Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</span></p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</span></p><br></li><li><p><span>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</span></p><br></li><li><p><span>Monitor churn trends and provide proactive insights to minimize attrition.</span></p><br></li><li><p><span>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</span></p><br></li><li><p><span>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</span></p><br></li><li><p><span>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</span></p><br></li><li><p><span>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</span></p><br></li><li><p><span>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</span></p><br></li><li><p><span>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</span></p><br></li><li><p><span>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</span></p><br></li><li><p><span>Implement personalized communication strategies for different customer segments.</span></p><br></li><li><p><span>Establish and lead churn management processes, including proactive and reactive churn strategies.</span></p><br></li><li><p><span>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</span></p><br></li><li><p><span>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</span></p><br></li><li><p><span>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</span></p><br></li><li><p><span>Prepare and present regular reports, insights and recommendations to Senior Management.</span></p><br></li><li><p><span>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</span></p><br></li><li><p><span>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</span></p><br></li><li><p><span>Perform other related duties or special projects assigned by Senior Management.</span></p><br></li></ul> <br> <br><br> Education and Experience <br> <ul><li><p><span>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master’s degree or a professional certification in CVM or Data Analytics is an advantage).</span></p><br></li><li><p><span>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</span></p><br></li><li><p><span>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</span></p><br></li><li><p><span>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</span></p><br></li><li><p><span>Proficiency in campaign management tools and BI/Analytics platforms.</span></p><br></li><li><p><span>Excellent communication, presentation and reporting skills.</span></p><br></li><li><p><span>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
DHL
Bahrain - Al Muharraq
<div ><font face="arial"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><p ><span ><br></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Talent Management</span></strong></p><ul><li><span >Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span >Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span >Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span >Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span >Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span >Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p ><strong><span >Performance Management</span></strong></p><ul><li><span >Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span >Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span >Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span >Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span >Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span >Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span >Drive continuous Improvement in the Performance Management processes.</span></li><li><span >Use MYTW tool to drive the administration and analytics.</span></li></ul><p ><strong><span >Employee Voice</span></strong></p><ul><li><span >Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span >Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span >Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span >Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p ><strong><span >Employee Engagement: </span></strong></p><ul><li><span >Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span >Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span >Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span >Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span >Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p ><strong><span >People Management</span></strong></p><ul><li><span >Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span >Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Lead a team of HRD professionals.</span></li></ul><div><span ><br></span></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li>Minimum 8 years in an HR role.<span ></span></li><li>Degree-level qualification on Human Resources is desirable. <span ></span></li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. <span ></span></li><li><span >Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span >Ability to prioritize in a complex environment.</span></li><li><span >Maintain a high degree of cultural sensitivity.</span></li><li><span >Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span >Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span >Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span >Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span >Capable of building collaborative relationships.</span></li><li><span >Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span >Possess strong business acumen and process skills.</span></li><li><span >High customer orientation and able to build relationships.</span></li><li><span >Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span >Hands-on mentality, proactive.</span></li><li><span >Sound business judgment when developing and implementing HR development.</span></li></ul><div><span ><br></span></div><p ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></font></div>
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2395 - Manager - CVM and Retention • Operation Zain Bahrain • Division Commercial • Location Bahrain - Manama</p><p>The Manager of CVM & Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>Monitor churn trends and provide proactive insights to minimize attrition.</li><li>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>Implement personalized communication strategies for different customer segments.</li><li>Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>Perform other related duties or special projects assigned by Senior Management.</li></ul><p><strong>Education and Experience</strong></p><ul><li>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master s degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>
Bahrain - capital government
<p>Working Time 5-6 hours , Five Days weekly. </p><p>Marketing and executive secretary </p><p>Data Entry and Computer working in office and remotely some times. </p><p>English language required and better have AI, IT, Microsoft Office Excellent. work. </p>
Bahrain - capital government
<p><strong>Job Overview</strong></p><p>We are seeking a highly motivated Copywriting Manager to join our dynamic team on a freelance/project basis. </p><p>This role offers an opportunity to lead content strategy, craft compelling narratives, and drive brand voice across multiple channels. </p><p>Based in the capital region of Bahrain, you will collaborate with marketing, design, and product teams to deliver high-impact copy that resonates with target audiences and supports business objectives.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li> </li><li>Develop and maintain a cohesive brand voice and messaging framework across all channels (website, social media, email, ads, product copy, and press materials).</li><li>Lead and manage a team of copywriters, freelancers, and contributors to ensure timely delivery of high-quality content.</li><li>Plan and execute content calendars, establish deadlines, and oversee the end-to-end copywriting process from concept to final edits.</li><li>Collaborate with marketing, design, and product teams to translate complex ideas into clear, engaging, and persuasive copy.</li><li>Optimize content for SEO, readability, and conversions, including A/B testing and performance analysis.</li><li>Review and edit content for accuracy, tone, grammar, and style, ensuring consistency with brand standards.</li><li>Provide guidance on campaign concepts, messaging experiments, and creative direction to improve impact and ROI.</li><li>Monitor competitors and industry trends to keep content fresh, relevant, and competitive.</li><li>Manage budgets, timelines, and resource allocation for copywriting projects.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; additional education or certifications in communications, marketing, or related fields are a plus.</li><li>Proven experience in copywriting and content creation, with a portfolio demonstrating versatility across channels.</li><li>Strong leadership and project management skills with the ability to manage multiple tasks simultaneously.</li><li>Excellent writing, editing, and proofreading abilities with meticulous attention to detail.</li><li>Knowledge of SEO best practices and content optimization techniques.</li><li>Familiarity with analytics tools to measure content performance and inform improvements.</li><li>Ability to work independently, meet deadlines, and adapt to changing priorities in a freelance/project environment.</li><li>Excellent communication and collaboration skills, with a proactive and solution-oriented mindset.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Copywriting and editing</li><li>Brand voice and messaging development</li><li>Content strategy and calendar management</li><li>SEO and content optimization</li><li>Team leadership and project management</li><li>Creative direction and concept development</li><li>Analytics and performance assessment</li><li>Excellent written and verbal communication</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Flexible freelance/project engagement with remote collaboration options</li><li>Exposure to diverse campaigns across industries</li><li>Opportunity to lead and shape brand storytelling for a growing organization</li><li>Competitive compensation aligned with deliverables and milestones</li><li>Potential for ongoing collaboration on future projects</li></ul>
The Bahrain Petroleum Company
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>The Project Manager is responsible for leading the planning, execution, and delivery of high-impact IT projects across Bapco Energies. This role is essential for ensuring that projects are completed on time, within budget, and meet the strategic objectives of the organization. The Project Manager will closely coordinate with the enterprise architect, process architect, information architect, and business units to ensure alignment and successful project outcomes.</span></p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><ul><li><span><strong>Strategic Project Leadership:</strong> Lead the development of comprehensive project plans that outline scope, objectives, timelines, and resource requirements. Ensure that project plans align with the strategic goals of Bapco Energies and support the overall business strategy.</span></li><li><span><strong>Autonomous Execution & Delivery:</strong> Take full ownership of the execution of IT projects, managing project teams, resources, and stakeholders to ensure successful delivery. Monitor project progress, address issues, and implement corrective actions as needed, with minimal supervision.</span></li><li><span><strong>Stakeholder Management:</strong> Engage with key stakeholders, including the enterprise architect, process architect, information architect, and business units, to communicate project status, risks, and issues. Provide regular updates and reports to ensure transparency and alignment.</span></li><li><span><strong>Strategic Risk Management:</strong> Identify, assess, and manage project risks. Develop and implement risk mitigation strategies to minimize the impact of risks on project delivery, making strategic decisions to navigate challenges.</span></li><li><span><strong>Budget Oversight:</strong> Manage project budgets, ensuring that projects are delivered within financial constraints. Monitor and report on budget performance, making strategic adjustments as necessary.</span></li><li><span><strong>Quality Assurance:</strong> Ensure that project deliverables meet quality standards and stakeholder expectations. Implement quality control processes and conduct regular reviews to ensure compliance.</span></li><li><span><strong>Continuous Improvement: </strong>Identify opportunities for process improvements and innovation within the project management function. Implement best practices and drive continuous improvement initiatives to enhance project delivery.</span></li><li><span><strong>Mentorship & Leadership:</strong> Provide mentorship and guidance to junior team members, fostering a culture of excellence and continuous improvement.</span></li><li><span><strong>Risk Management:</strong> Identify, assess, and manage risks associated with projects. Develop and implement risk mitigation strategies to minimize the impact of risks on change implementation.</span></li><li><span><strong>Reporting:</strong> Prepare and present regular reports on activities and KPIs to senior management. Provide insights and recommendations to support decision-making.</span></li></ul><br>Qualifications:<br><p><span><strong>Knowledge:</strong></span></p><br><ul><li><p><span>Strong project management and strategic leadership skills.</span></p><br></li><li><p><span>Proficiency in project management tools and methodologies.</span></p><br></li><li><p><span>Ability to build and maintain relationships with key stakeholders.</span></p><br></li><li><p><span>Excellent communication, collaboration, presentation and interpersonal skills</span></p><br></li><li><p><span>Ability to work effectively in a fast-paced and dynamic environment.</span></p><br></li></ul><p><span><strong>Skills:</strong></span></p><br><ul><li><p><span>Strategic Leadership: Ability to lead and manage high-impact IT projects with a strategic focus, ensuring alignment with business goals.</span></p><br></li><li><p><span>Autonomous Decision-Making: Proven ability to make strategic decisions independently, navigating challenges and driving project success.</span></p><br></li><li><p><span>Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.</span></p><br></li><li><p><span>Stakeholder Management: Strong ability to build and maintain relationships with key stakeholders, including the enterprise architect, process architect, information architect, and business units, ensuring their needs are understood and addressed.</span></p><br></li><li><p><span>Risk Management: Ability to identify, assess, and manage project risks, implementing effective mitigation strategies.</span></p><br></li><li><p><span>Continuous Improvement: Commitment to continuous improvement and innovation within the project management function.</span></p><br></li></ul><p><span><strong>Experience:</strong></span></p><br><ul><li><p><span>Minimum Bachelor’s degree in Business Administration, Information Technology, Computer Science or a related field. A Master's degree is preferred.</span></p><br></li><li><p><span>Professional certifications such as Prosci, PMP are preferred.</span></p><br></li><li><p><span>Minimum 7 years of total work experience in the IT industry, with at least 5 years of experience in IT project management, or a related role within the energy sector.</span></p><br></li></ul> </div>