Human Resources Manager Jobs in Bahrain
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<p><strong>Job Description:</strong></p><p>Nexa Clinics is hiring a Receptionist / Front Desk Coordinator to join our growing team in Jidhafs, Bahrain. </p><p>As the first point of contact for our patients, you'll play a key role in creating a welcoming, organized, and professional experience from the moment they walk in or call.</p><p> </p><p><strong>Key Responsibilities:</strong><br>Greeting and welcoming patients, answering and directing phone calls, scheduling and confirming appointments, managing patient records and front desk documentation, handling patient inquiries and coordinating with the clinical team, and maintaining a tidy and professional reception area. </p><p> </p><p><strong>Requirements:</strong><br>Friendly, organized, and patient-focused. </p><p>Previous experience in a receptionist or front desk role is preferred, ideally in a healthcare or clinic setting. </p><p>Strong communication skills and comfort using booking or clinic management software. </p><p>Arabic and English language skills are preferred.</p>
<p>We are currently looking for an HR & Client Services Officer to join our team. Duties & Responsibilities: Handles Clients Accounts. Provides administrative and clerical support. Documents Human Resources actions by completing forms, reports, logs, and records. Maintains Human Resources records by recording new hires, transfers, terminations, tracking vacations and attendance. Provides basic counseling and applies disciplinary action to employee who have performance and related obstacles. Process payrolls for the assigned clients. Assists the department with regard to developing and implementing HR Policies. Assists in Graduate Employment Program and Salary Support Scheme during employees registration, claim preparation and follows-ups. Prepares and follow up pre-employment documents and contracts. Conducts pre-employment induction. Assists in organizing special events, special projects, sending announcements and writing memos. Accomplishes Human Resources Department and Company s mission by completing related results as needed. Operate as the lead point of contact for any and all matters specific to the client. Perform other duties as assigned. Build and maintain strong, long-lasting client relationships.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Human Resources Management or Business Management or Any related Field.</li><li>Minimum 2 Years of working experience in the HR field.</li><li>Must be knowledgeable of Bahraini labor law, payroll processing, & policies and approaches.</li><li>Professional Qualification in HR is desirable.</li></ul>
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<p>TheCallCentreAgentisresponsible forincomingandoutgoingcalls.Theroleinvolvessalesand customer service.</p><br><br><p>Thisrolerequiresanindividualwhoisself-motivatedwithhighlevelsofenergyanddrive.TheCall</p><br><br><p>CentreAgentmusthavestrongcommunicationskillswiththeabilitytomaintaingoodrapporton the phone.</p><br><br>
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<p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.</p>
<p>This position is based at Downtown Rotana Hotel. Manama, Bahrain.</p>
<p>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>
<p><b>Job Overview </b></p><p><br></p><p>First Motors is seeking a motivated and experienced Used Car Sales Executive to join our expanding automotive division. Based in Bahrain, this is a full-time position offering an excellent opportunity to grow with an organisation that is dedicated to expansion and excellence. We are looking for a professional with a passion for cars and a commitment to delivering outstanding customer service. The ideal candidate will be a results-driven individual who thrives in a competitive sales environment and is eager to contribute to our continued success.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Greeting customers on the sales floor and determining their vehicle needs and preferences.</li><li>Professionally demonstrating vehicle features and conducting test drives.</li><li>Building and maintaining strong, long-lasting customer relationships to encourage repeat business.</li><li>Negotiating sale prices and trade-in values to finalise agreements in a clear and transparent manner.</li><li>Managing all sales documentation and coordinating with the finance department to secure approvals.</li><li>Meeting and exceeding monthly and quarterly sales targets and performance metrics.</li><li>Maintaining an in-depth knowledge of our used vehicle inventory, market trends, and competitor offerings.</li><li>Ensuring the vehicle display area is well-maintained, clean, and attractive to customers.</li><li>Following up with prospective clients and maintaining a customer database.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Sales Executive, preferably within the used car or automotive industry.</li><li>Excellent interpersonal, communication, and negotiation skills.</li><li>A strong customer-focused mindset with the ability to build rapport quickly.</li><li>A track record of achieving and surpassing sales targets.</li><li>Must hold a valid Bahraini driving licence.</li><li>Good knowledge of various car makes, models, and their features.</li><li>Self-motivated, with a proactive and enthusiastic approach to sales.</li><li>Fluency in English is essential; proficiency in Arabic is highly advantageous.</li></ul>
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<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Fresh graduate or preferably working in a customer service role for 1 - 3 years</span></p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English & Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy & drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Employee Engagement & Experience Specialist is responsible for designing, implementing, and managing initiatives that enhance employee engagement, satisfaction, and overall experience within all business entities in Bahrain. This role focuses on creating a positive workplace culture, fostering strong employee relationships, and ensuring that employees feel valued and motivated to contribute to the organization's success. In addition to assist the Senior HR Manager and the HR shared services team in day-to-day HR support, in accordance with HR policy and programs and to work on HR related projects and assignments required by the HR Director.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Develop and implement strategies and programs to enhance employee engagement and promote a positive workplace culture.</span></li><li><span>Conduct regular employee surveys and feedback sessions to assess engagement levels and identify areas for improvement.</span></li><li><span>Design and facilitate programs that support employee well-being, recognition, and professional development.</span></li><li><span>Analyze engagement survey results and other feedback mechanisms to identify trends and areas for improvement.</span></li><li><span>Prepare reports and presentations for leadership on employee engagement metrics and program effectiveness.</span></li><li><span>Dealing with suppliers, event management companies for all employee related engagement events.</span></li><li><span>Work on HR related projects and assist in the implementation of these projects as directed by the HR manager.</span></li><li><span>Organize, develop and manage HR events and employee activities as per the Employee Engagement calendar.</span></li><li><span>Organize, manage, and develop CSR initiatives and the social pillar aspects of ESG under the guidance of the HR Director for all entities.</span></li><li><span>Provide support and assistance across various areas within the HR Function as and when required.</span></li><li><span>Prepare and circulate internal communications within the HR Team and the business according to the calendar and as required.</span></li><li><span>Handle ad-hoc internal communications and launch roadshows when necessary.</span></li><li><span>Manage, maintain, and update the library for annual HR announcements and internal communications.</span></li><li><span>Review and monitor HR compliance controls on CRISP, including conflict of interest, compliance announcements, and roadshows.</span></li><li><span>Prepare HR related reports and presentations as and when required for ACC calls, CBR and HR Meetings.</span></li><li><span>Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.</span></li><li><span>Promote and support digitalization and usage of HR tools (SmartConnect, <span>Career Market Place</span> etc.).</span></li><li><span>Assist in the delivery of initiatives in all areas of engagement, recognition, motivation and diversity for all entities.</span></li><li><span>Project lead the E- Energizer Awards for all entities this needs to be in coordination with the Employee Engagement.</span></li><li><span>Support the HR Manager / HRBP in ER-related matters, including administrative tasks such as preparing invitation letters, meeting minutes, and attending disciplinary meetings.</span></li><li><span>Ability to resolve local issues with guidance from HR Manager and provide daily support.</span></li><li><span>Support the EOS Shared Services Champion in the Promotion of annual Employee Opinion Survey by coordinating all EOS project activities within the region or function in scope.</span></li><li><span>Support in facilitating CIS sessions.</span></li><li><span>Develop and update the HR Power BI reporting tool.</span></li><li><span>Monitor and report all HR KPIs.</span></li><li><span>Other Jobs and duties as and when required by the Company / Management.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Bachelor’s degree required, master’s degree preferred in Human Resources. minimum 5 years’ experience in Human Resources.</span></li><li><span>Minimum 5 years+ generalist HR experience, with specific experience in remuneration, ER, Employee Engagement.</span></li><li><span>Proven experience in employee engagement, HR, or organizational development roles</span></li><li><span>Cross Functional Working</span></li><li><span>Knowledge of employee engagement tools and methodologies.</span></li><li><span>Strong communication, interpersonal, and presentation skills. Ability to analyze data and derive actionable insights</span></li><li><span>Business Awareness and Acumen</span></li><li><span>Sound decision making</span></li><li><span>Working knowledge of Microsoft Word, Excel and Power Point.</span></li><li><span>Good oral and written communication skills in both Arabic and English</span></li><li><span>Self-motivated individual capable of taking ownership and working independently</span></li><li><span>Tolerance for stress in a fast-paced working environment.</span></li><li><span>Excellent organizational and project management skills.</span></li><li><span>Passion for development of individuals</span></li><li><span>Understanding of Business objectives and Business savvy.</span></li><li><span>Team player with good relationship building and interpersonal skills</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<p>OVERVIEW
Position HR Assistant / Officer Department Human Resources
Reports to HR Manager / HR Director Location Bahrain
About Company & Role Purpose
A leading diversified group in Bahrain is seeking a detail-oriented and organized HR Assistant / Officer to support the Human Resources department in daily administrative and operational activities. The role involves maintaining employee records, assisting with recruitment and onboarding, supporting payroll and benefits administration, and ensuring compliance with Bahrain labour regulations.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
General HR Administration
• Maintain accurate and up-to-date employee records, contracts, and HR documentation.
• Manage employee onboarding, joining formalities, transfers, and offboarding processes.
• Prepare HR letters, certificates, and other employment-related correspondence.
• Track employee attendance, leave, overtime, and other HR-related records.
• Support the implementation and maintenance of HR policies and procedures.
• Respond to employee queries and provide timely HR support.
Recruitment & Onboarding
• Assist with job postings, CV screening, and interview scheduling.
• Coordinate with hiring managers throughout the recruitment process.
• Prepare offer letters and employment contracts.
• Conduct onboarding sessions and ensure new hires complete required documentation.
Payroll & Benefits Support
• Assist in payroll preparation by collecting and verifying attendance and overtime data.
• Support the administration of employee benefits, including medical insurance and allowances.
• Maintain accurate payroll records and assist with payroll-related queries.
Government Relations & Compliance
• Assist with LMRA, GOSI, visa, and work permit processes as required.
• Ensure compliance with Bahrain Labour Law and company policies.
• Coordinate with government authorities and external service providers when necessary.
General Administration
• Maintain HR databases, trackers, and filing systems.
• Prepare periodic HR and administrative reports.
• Support audits and compliance requirements.
• Assist the HR Manager with HR projects and other administrative activities as required.</p><p>BACKGROUND, QUALIFICATIONS & EXPERIENCE
Qualifications
• Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Knowledge of Bahrain Labour Law and HR best practices.
• Familiarity with LMRA, GOSI, and visa/work permit processes is an advantage.
• Experience with HRIS/payroll systems is preferred.
• Proficiency in MS Office, particularly Excel.
Skills
• Strong organizational and documentation skills.
• Attention to detail and accuracy in record-keeping.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to manage multiple tasks and meet deadlines.
• Problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.
• Professional and proactive attitude.</p>
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<p><b>JOB SUMMARY</b></p><p><br></p><p>We are seeking a motivated and experienced <b>HR Officer</b> to join our Human Resources Department.</p><p>The successful candidate will support the full range of HR activities, with particular focus on <b>recruitment, manpower coordination, employee onboarding, employee relations, performance management, HR documentation, and training coordination</b>.</p><p><br></p><p>The ideal candidate will have practical HR experience within the <b>construction, contracting, engineering, or project-based industry</b> and be comfortable working with employees, supervisors, managers, and project teams.</p><p><br></p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p><br></p><p><b>Recruitment & Manpower Planning</b></p><ul><li>Coordinate manpower requirements with line managers and department heads.</li><li>Source and identify suitable candidates for available positions.</li><li>Conduct initial HR screening and coordinate technical evaluations with relevant departments.</li><li>Coordinate interviews and selection activities.</li><li>Prepare offer letters and employment contracts in coordination with the HR Manager.</li><li>Coordinate with manpower agencies and recruitment sources as required.</li></ul><p><b>Employee Onboarding</b></p><ul><li>Coordinate the onboarding process for newly hired employees.</li><li>Ensure that all required employee documents are properly completed and submitted to the relevant departments.</li><li>Conduct new-joiner orientation covering company policies, procedures, culture, and organizational requirements.</li></ul><p><b>Employee Relations & HR Administration</b></p><ul><li>Provide day-to-day HR support to employees and management.</li><li>Prepare HR correspondence and disciplinary documentation, including warning letters, termination letters, and other HR-related letters.</li><li>Maintain accurate and confidential employee records.</li><li>Coordinate with supervisors and managers regarding employee-related matters.</li></ul><p><b>General HR Responsibilities</b></p><ul><li>Support the HR team in implementing company policies and procedures.</li><li>Assist with other HR projects and initiatives as required.</li><li>Perform other duties assigned by the HR Manager or HR Supervisor.</li></ul><p><br></p><p><b>QUALIFICATIONS & EXPERIENCE</b></p><ul><li>Bachelor's degree in <b>Human Resources, Business Administration, Management, or a related field</b>.</li><li><b>2–5 years of relevant HR experience.</b></li><li>Previous experience in the <b>construction, contracting, engineering, infrastructure, or project-based industry</b> is highly preferred.</li><li>Practical experience in recruitment, manpower coordination, onboarding, employee relations, and HR administration.</li><li>Experience dealing with both office-based and site/project employees is an advantage.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>REQUIRED SKILLS</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Good written and verbal English communication.</li><li>Strong recruitment and candidate-screening skills.</li><li>Good knowledge of HR administration and documentation.</li><li>Good organizational and time-management skills.</li><li>Strong follow-up and coordination abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to maintain confidentiality and handle sensitive employee information.</li><li>Ability to work under pressure and manage multiple HR priorities.</li></ul><p><br></p><p><b>IDEAL CANDIDATE</b></p><p>We are looking for someone who is:</p><ul><li><b>Proactive and organized</b></li><li><b>People-oriented and approachable</b></li><li><b>Detail-oriented</b></li><li><b>Professional and discreet</b></li><li><b>Strong in recruitment and employee coordination</b></li><li><b>Comfortable working in a fast-paced construction environment</b></li><li><b>Able to communicate effectively with employees, supervisors, managers, and project teams</b></li><li><b>Willing to work collaboratively as part of a multicultural organization</b></li></ul></div>
OVERVIEW<br>
Position HR Assistant Department Human Resources<br>
Reports to HR Manager / HR Supervisor Location Bahrain<br>
About Company & Role Purpose A leading architectural and planning consultancy is seeking a detail-oriented and organized HR Assistant to provide clerical and administrative support to the HR department. The role will primarily involve documentation, data entry, record-keeping, and general HR administration, ensuring the smooth and efficient operation of HR processes.<br>
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KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<br>
General • Maintain and organize employee files, records, and HR documentation.<br>
• Handle data entry, filing, scanning, photocopying, and document preparation.<br>
• Maintain employee attendance records, leave applications, and timesheets.<br>
• Prepare basic HR letters, forms, and internal correspondence.<br>
• Update employee information and maintain accurate records in spreadsheets and HR systems.<br>
• Assist with employee documentation, onboarding paperwork, and other routine HR processes.<br>
• Manage filing systems and ensure documents are properly stored and easily accessible.<br>
• Provide general clerical and administrative support to the HR department.<br>
• Handle confidential employee information professionally.</p>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >Manage and maintain the government relations day-to-day activities and provide support to DHL staff in obtaining visas and other legal documents to ensure timely & accurate local affairs activities are carried out in line with DHL policies, procedures and processes, as well as complying with local government regulations.</span></p><p ><span ><br></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><ul><li><span >Maintain employee records using a well-organized related to filing system to ensure files are up-to- date and compiled with legislative requirements.</span></li><li><span >Manage the record system within the Public Relations function both online and manual applications to ensure that all documents are always kept updated and available.</span></li><li>Support<span > other local affairs</span><span > and administrative</span><span > activities</span><span > as needed</span><span >.</span></li><li><span >Responsible for all visa-related payments.</span></li><li><span >Liaise with other HR staff to ensure the timely processing of all paperwork to ensure the employee’s smooth relocation to Bahrain.</span></li><li><span >Be the point of contact for staff and provide assistance in all government relations matters</span></li><li><span >Direct point of contact with the Social Insurance Organization (SIO). Register new joining staff / terminate leaving staff in a timely manner.</span></li><li><span >Direct point of contact with Labour Market Authority (LMRA) and responsible for application of all expatriate visas that include and are not limited to WP/RP renewals, updates and cancellations</span></li><li><span >Ensure that all appropriate paperwork for visas is completed promptly to achieve minimal processing time. </span></li><li><span >Deal with Ministry of Labour and prepare correspondences in Arabic and English. </span></li><li><span >Translate documents as and when required.</span></li><li><span >Maintain all the electronic folders on the shared drive and updated on a daily basis with Passport copies/ RP/ WP copies etc.</span></li><li><span >Proactively follow up with staff for all necessary paperwork for visas (new, renewal, cancellation) and ensure that all appropriate paperwork for visas is completed promptly and to achieve minimal processing time. </span></li><li><span >Process all necessary documents required to obtain visas, Residence Permits and ID Cards (new, renewal, cancellation, crew visas) in most timely manner.</span></li><li><span >Act as link between the company & various government departments to comply with local regulations.</span></li><li><span >Payment of monthly LMRA fees for both company CRs (B.S.C /W.L.L) and documentation of all expenses. </span></li><li><span >Processing visit visas for all staff, family members and direct family only after seeking approval from Senior HR Manager. </span></li><li><span >Assist Senior Management team (Area Office) in obtaining business-related visas only and providing Embassy support for the same. </span></li><li><span >Look after processing and managing the workplace accident log sheet and work closely with other DHL departments in collecting necessary paperwork and logging it with the local authorities.</span></li><li><span >Seeking approval from Management for staff visit visa application and Residency Permit renewal.</span></li><li><span >Support in processing paperwork on a day-to-day process to ensure accurate and timely submission of financial and legal documents such as credit cards; visas Etc.</span></li><li><span >Other duties and responsibilities as and when required by management</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >Must have minimum 5 years’ experience in the HR government relations field </span></li><li><span >Fluent in reading, writing and Speaking Arabic / local language</span></li><li><span >Fluent in reading, writing and Speaking English</span></li><li><span >University Diploma as a minimum requirement </span></li><li><span >Computer Skills are mandatory</span></li><li><span >Experience in dealing with government offices in an official capacity</span></li><li><span >Experience in public relations or government liaison work is desirable</span></li><li><span >‘Customer’ focused</span></li><li><span >Strong Team Player</span></li><li><span >Possess a strong work ethic</span></li><li><span >Ability to prioritize</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div><br>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Manage and maintain the government relations day-to-day activities and provide support to DHL staff in obtaining visas and other legal documents to ensure timely & accurate local affairs activities are carried out in line with DHL policies, procedures and processes, as well as complying with local government regulations.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Maintain employee records using a well-organized related to filing system to ensure files are up-to- date and compiled with legislative requirements.</span></li><li><span>Manage the record system within the Public Relations function both online and manual applications to ensure that all documents are always kept updated and available.</span></li><li>Support<span> other local affairs</span><span> and administrative</span><span> activities</span><span> as needed</span><span>.</span></li><li><span>Responsible for all visa-related payments.</span></li><li><span>Liaise with other HR staff to ensure the timely processing of all paperwork to ensure the employee’s smooth relocation to Bahrain.</span></li><li><span>Be the point of contact for staff and provide assistance in all government relations matters</span></li><li><span>Direct point of contact with the Social Insurance Organization (SIO). Register new joining staff / terminate leaving staff in a timely manner.</span></li><li><span>Direct point of contact with Labour Market Authority (LMRA) and responsible for application of all expatriate visas that include and are not limited to WP/RP renewals, updates and cancellations</span></li><li><span>Ensure that all appropriate paperwork for visas is completed promptly to achieve minimal processing time. </span></li><li><span>Deal with Ministry of Labour and prepare correspondences in Arabic and English. </span></li><li><span>Translate documents as and when required.</span></li><li><span>Maintain all the electronic folders on the shared drive and updated on a daily basis with Passport copies/ RP/ WP copies etc.</span></li><li><span>Proactively follow up with staff for all necessary paperwork for visas (new, renewal, cancellation) and ensure that all appropriate paperwork for visas is completed promptly and to achieve minimal processing time. </span></li><li><span>Process all necessary documents required to obtain visas, Residence Permits and ID Cards (new, renewal, cancellation, crew visas) in most timely manner.</span></li><li><span>Act as link between the company & various government departments to comply with local regulations.</span></li><li><span>Payment of monthly LMRA fees for both company CRs (B.S.C /W.L.L) and documentation of all expenses. </span></li><li><span>Processing visit visas for all staff, family members and direct family only after seeking approval from Senior HR Manager. </span></li><li><span>Assist Senior Management team (Area Office) in obtaining business-related visas only and providing Embassy support for the same. </span></li><li><span>Look after processing and managing the workplace accident log sheet and work closely with other DHL departments in collecting necessary paperwork and logging it with the local authorities.</span></li><li><span>Seeking approval from Management for staff visit visa application and Residency Permit renewal.</span></li><li><span>Support in processing paperwork on a day-to-day process to ensure accurate and timely submission of financial and legal documents such as credit cards; visas Etc.</span></li><li><span>Other duties and responsibilities as and when required by management</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Must have minimum 5 years’ experience in the HR government relations field </span></li><li><span>Fluent in reading, writing and Speaking Arabic / local language</span></li><li><span>Fluent in reading, writing and Speaking English</span></li><li><span>University Diploma as a minimum requirement </span></li><li><span>Computer Skills are mandatory</span></li><li><span>Experience in dealing with government offices in an official capacity</span></li><li><span>Experience in public relations or government liaison work is desirable</span></li><li><span>‘Customer’ focused</span></li><li><span>Strong Team Player</span></li><li><span>Possess a strong work ethic</span></li><li><span>Ability to prioritize</span></li></ul><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br> <br> </div>
Role Description The HR Executive / HR Coordinator / HR Officer is responsible for supporting and coordinating a broad range of human resources activities, employee services, HR administration, and people-related processes. The role helps ensure that HR operations are organized, efficient, compliant with internal policies, and responsive to employee and business needs. Key responsibilities include maintaining accurate employee records, preparing HR documentation, updating personnel information, coordinating employee lifecycle activities, and supporting day-to-day HR administration. The role may involve processing onboarding and offboarding documentation, maintaining attendance and leave records, preparing employment-related documents, and ensuring HR information is kept organized and up to date. The position supports recruitment and talent acquisition activities by coordinating job postings, scheduling interviews, communicating with candidates, preparing recruitment documentation, and assisting hiring teams throughout the recruitment process. The HR Executive may also support onboarding activities and ensure that new employees receive relevant information, documentation, and resources. The role involves responding to routine employee inquiries regarding HR policies, benefits, leave, payroll-related matters, company procedures, and other workplace topics. Where necessary, more complex matters should be escalated to the appropriate HR manager or specialist while maintaining professionalism and confidentiality. The HR Executive / HR Coordinator / HR Officer may also support performance management, employee engagement, training coordination, HR events, internal communications, and employee development initiatives. Responsibilities can include organizing training sessions, maintaining participation records, preparing HR reports, and assisting with employee engagement activities. HR data management is an important part of the role. The position may involve maintaining HR databases, HRIS platforms, spreadsheets, personnel files, and reporting systems. The successful candidate should ensure that information is accurate, properly documented, securely handled, and accessible only to authorized individuals. The role requires close collaboration with management, employees, payroll, finance, recruitment teams, department leaders, and external service providers where appropriate. The HR professional should help ensure that HR processes are completed accurately and efficiently while supporting a positive employee experience. The successful candidate should demonstrate strong organization, communication, attention to detail, discretion, and interpersonal skills. The ability to handle confidential information responsibly, manage multiple priorities, and provide professional support to employees and management is essential. Qualifications Strong understanding of human resources administration, employee lifecycle processes, recruitment coordination, and workplace procedures. Ability to maintain accurate employee records, personnel files, HR databases, HRIS systems, and related documentation. Good knowledge of recruitment coordination, interview scheduling, candidate communication, onboarding, and offboarding processes. Strong understanding of HR policies, procedures, employee documentation, leave management, attendance tracking, and general HR administration. Excellent written and verbal communication skills with a professional and approachable communication style. Strong interpersonal skills with the ability to communicate effectively with employees, managers, candidates, and external stakeholders. Strong organizational and time-management skills with the ability to manage multiple HR tasks, requests, and deadlines. High level of attention to detail when preparing documents, updating records, processing information, and preparing reports. Ability to handle confidential employee and company information with discretion and professionalism. Familiarity with HRIS platforms, applicant tracking systems, Microsoft Excel, Google Sheets, Microsoft Word, and other HR or office software. Ability to prepare HR reports, spreadsheets, employee communications, administrative documents, and routine HR correspondence. Strong problem-solving skills and good judgment when responding to routine employee inquiries or HR administrative matters. Ability to follow company policies, HR procedures, internal controls, and applicable employment requirements. Ability to coordinate effectively with recruitment, payroll, finance, management, and other departments. Strong customer-service mindset with the ability to provide timely and helpful support to employees. Ability to manage sensitive conversations professionally and escalate complex issues when appropriate. Proactive, dependable, organized, and adaptable approach to HR responsibilities. Bachelor’s degree or equivalent qualification in Human Resources, Business Administration, Management, Psychology, or a related discipline is preferred.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior HR Manager - Business Partner will serve as a strategic partner to the Aviation entity, aligning HR practices with business objectives to foster a high-performance culture. This role requires a deep understanding of the aviation industry, strong leadership skills, and the ability to drive HR initiatives that support organizational goals. As well as Implement various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation/regulations.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>HR Strategy Development and Planning:</span></strong></p><br><br><p><span><span>·</span></span><span>Develop and implement a HR strategy, which enables the Aviation entity to meet its commercial goals and business objectives. Strategies need to be in line with MENA HR plan and adapted to local needs. </span></p><br><br><br><p><strong><span>Strategic HR Partnership:</span></strong></p><br><br><p><span><span>·</span></span><span>Collaborate closely with executive leadership to define and execute HR strategies that drive business performance and support organizational objectives.</span></p><br><br><p><span><span>·</span></span><span>Act as a trusted advisor to senior management, providing insights on HR best practices, workforce planning, and organizational development.</span></p><br><br><p><span><span>·</span></span><span>Facilitate strategic planning sessions to align HR initiatives with business goals, ensuring that HR is viewed as a key partner in achieving operational success.</span></p><br><br><br><p><strong><span>Employee Relations:</span></strong></p><br><br><p><span><span>·</span></span><span>Foster a positive work environment by addressing employee concerns and promoting effective communication.</span></p><br><br><p><span><span>·</span></span><span>Mediate conflicts and provide guidance on employee performance issues.</span></p><br><br><p><span><span>·</span></span><span>Provide support and guidance to managers and staff to maintain positive employee relations. </span></p><br><br><p><span><span>·</span></span><span>Identify and implement approaches to ER that are suitable to the Aviation entity working conditions and environment. This is to be done with coordination with the ER team.</span></p><br><br><p><span><span>·</span></span><span>Regular capture and assess the Voice of Employees through meetings, focus groups,Employee Opinion Surveys (EOS) with the specific goal of identifying any perceived areas requiring improvement and developing and implementing solutions, which foster positive employee relations and thereby enhance productivity. </span></p><br><br><p><span><span>·</span></span><span>Manage Employee recognition and suggestion schemes to enhance employee engagement and improve performance. </span></p><br><br><p><span><span>·</span></span><span>Cultivate a positive organizational culture by promoting open communication, employee engagement, and recognition initiatives.</span></p><br><br><p><span><span>·</span></span><span>Address complex employee relations issues effectively, including conflict resolution, disciplinary actions, and performance management.</span></p><br><br><p><span><span>·</span></span><span>Implement employee feedback mechanisms (e.g., surveys, focus groups) to gauge satisfaction and inform HR strategies.</span></p><br><br><br><p><strong><span>Change Management:</span></strong></p><br><br><p><span><span>·</span></span><span>Support organizational change initiatives by providing HR expertise and guidance.</span></p><br><br><p><span><span>·</span></span><span>Communicate changes effectively to ensure employee understanding and buy-in.</span></p><br><br><p><span><span>·</span></span><span>Lead HR initiatives during organizational changes, such as mergers, acquisitions, or restructuring, to ensure smooth transitions and employee buy-in.</span></p><br><br><p><span><span>·</span></span><span>Develop change management strategies that include communication plans, training, and support systems for affected employees.</span></p><br><br><p><span><span>·</span></span><span>Assess the impact of change initiatives on employee morale and productivity, making recommendations for adjustments as needed.</span></p><br><br><br><p><strong><span>Market Trend Analysis:</span></strong></p><br><br><p><span><span>·</span></span><span>Conduct market trend studies within the aviation industry from an HR perspective, analyzing workforce trends, talent availability, and competitive practices.</span></p><br><br><p><span><span>·</span></span><span>Utilize data-driven insights to inform HR strategies, ensuring alignment with industry standards and emerging trends.</span></p><br><br><p><span><span>·</span></span><span>Monitor changes in labor laws, regulations, and industry standards that may impact HR practices and organizational compliance.</span></p><br><br><br><p><strong><span>Data Analysis and Reporting:</span></strong></p><br><br><p><span><span>·</span></span><span>Utilize HR metrics to assess workforce trends and inform decision-making.</span></p><br><br><p><span><span>·</span></span><span>Prepare reports for senior management on HR initiatives and outcomes.</span></p><br><br><p><span><span>·</span></span><span>Leverage HR analytics to track key performance indicators (KPIs) related to recruitment, retention, employee engagement, and workforce diversity.</span></p><br><br><p><span><span>·</span></span><span>Prepare and present comprehensive reports to senior management on HR initiatives, trends, and recommendations for continuous improvement.</span></p><br><br><p><span><span>·</span></span><span>Use data to identify opportunities for enhancing HR processes and improving overall organizational performance.</span></p><br><br><br><p><strong><span>Training and Development:</span></strong></p><br><br><p><span><span>·</span></span><span>Identify organizational training needs through assessments and employee feedback, and develop targeted training programs to enhance skills and competencies.</span></p><br><br><p><span><span>·</span></span><span>Foster a culture of continuous learning by promoting professional development opportunities, mentorship programs, and leadership training.</span></p><br><br><p><span><span>·</span></span><span>Evaluate the effectiveness of training programs and adjust strategies based on feedback and performance metrics.</span></p><br><br><br><p><strong><span>Recruitment and Workforce Planning:</span></strong></p><br><br><p><span><span>·</span></span><span>Follow recruitment policies and procedures, which ensure that we attract and recruit staff with the right skills at the right time. </span></p><br><br><p><span><span>·</span></span><span>Utilize effective workforce planning approaches to ensure business continuity and growth. </span></p><br><br><p><span><span>·</span></span><span>Localization of the workforce is a key focus for recruitment activities. This is to be done with coordination with the recruitment team. </span></p><br><br><br><p><strong><span>Compensation and Benefits:</span></strong></p><br><br><p><span><span>·</span></span><span>Must have full understanding and knowledge of compensation and benefit policies and procedures, and implement these policies which are equitable, in line with the market and also meet business objectives to ensure retention of high-quality staff. </span></p><br><br><p><span><span>·</span></span><span>Analyze and recommend competitive compensation and benefits packages to attract and retain talent.</span></p><br><br><p><span><span>·</span></span><span>Ensure compliance with labor laws and regulations related to compensation practices.</span></p><br><br><p><span><span>·</span></span><span>Conduct market research and analysis to ensure competitive compensation structures and benefit offerings, tailored to the aviation industry.</span></p><br><br><p><span><span>·</span></span><span>Ensure compliance with all relevant labor laws and regulations regarding compensation and benefits administration.</span></p><br><br><br><p><strong><span>Talent Management and Succession Planning</span></strong></p><br><br><p><span><span>·</span></span><span>Manage the talent development and succession planning to meet the needs of the Aviation business and environment. These need to be done with the support of L & D team. </span></p><br><br><p><span><span>·</span></span><span>Lead comprehensive talent acquisition strategies tailored to the aviation sector, focusing on attracting and retaining top-tier talent.</span></p><br><br><p><span><span>·</span></span><span>Design and implement succession planning and career development programs to prepare high-potential employees for future leadership roles.</span></p><br><br><p><span><span>·</span></span><span>Conduct regular talent assessments to identify skill gaps and develop targeted training programs to address these needs with the support of L&D team.</span></p><br><br><br><p><strong><span>Performance Management and Development</span></strong></p><br><br><p><span><span>·</span></span><span>Ensure that managers and supervisors are well equipped to evaluate performance and, IKO/ KPIs, competencies, identify development needs, discuss career aspirations.</span></p><br><br><p><span><span>·</span></span><span>Oversee the performance management process, ensuring alignment with business goals.</span></p><br><br><p><span><span>·</span></span><span>Implement initiatives to enhance employee engagement and retention.</span></p><br><br><p><span><span>·</span></span><span>Oversee the performance appraisal process, ensuring it is fair, transparent, and aligned with organizational goals.</span></p><br><br><p><span><span>·</span></span><span>Develop performance improvement plans for underperforming employees and provide coaching to managers on performance management best practices.</span></p><br><br><p><span><span>·</span></span><span>Create initiatives to enhance employee engagement, such as recognition programs and team-building activities.</span></p><br><br><br><p><strong><span>Reporting, Budgets, Organization Structure and Full Alignment</span></strong></p><br><br><p><span><span>·</span></span><span>To provide comprehensive reports relating to key measurables in Human Resources. To support additional reporting as required by the VP Aviation.</span></p><br><br><br><p><strong><span>Employee Engagement and Health & Wellbeing </span></strong></p><br><br><p><span><span>·</span></span><span>Drive employee engagement strategies that promote a positive workplace culture, enhance job satisfaction, and foster a sense of belonging among employees.</span></p><br><br><p><span><span>·</span></span><span>Develop and implement health and wellbeing initiatives, including mental health programs, wellness challenges, and work-life balance policies, to support employees' physical and emotional health.</span></p><br><br><p><span><span>·</span></span><span>Collaborate with leadership to create a supportive environment that encourages open discussions about wellbeing and provides resources for employees to seek help.</span></p><br><br><p><span><span>·</span></span><span>To implement and drive regional specific Health & Wellbeing initiatives/programs in the Aviation entity. This is to be done with coordination with the Employee Engagement team.</span></p><br><br><br><p><strong><span>Other duties </span></strong></p><br><br><p><span><span>·</span></span><span>Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.</span></p><br><br><p><span><span>·</span></span><span>Promote and support digitalization and usage of HR tools (SMARTCONNECT, UNIFY etc).</span></p><br><br><p><span><span>·</span></span><span>Support CIS/CIM plan implementation within the Aviation Entity as advised by the L&D Manager.</span></p><br><br><p><span><span>·</span></span><span>Promote and drive the Annual Performance Appraisal process within the Aviation Entity.</span></p><br><br><p><span><span>·</span></span><span>Project lead for Aviation Entity for Centre of Excellence programs (Long Service Awards, Employee of the Month and Chief Energizer Awards etc. Need to coordinate with the Employee Engagement team for support in this area.</span></p><br><br><p><span><span>·</span></span><span>Organize and Manage Aviation Entity Quarterly External Town Halls.</span></p><br><br><p><span><span>·</span></span><span>Deliver initiatives in all areas of engagement, recognition, motivation and diversity for Aviation Entity. </span></p><br><br><p><span><span>·</span></span><span>Serve as the first point of contact for senior managers and other personnel to provide advice and support on all ER/IR issues.</span></p><br><br><p><span><span>·</span></span><span>Advise, guide and lead negotiations with trade unions and social partners. This will be done in coordination with the ER/IR team.</span></p><br><br><p><span><span>·</span></span><span>Ensure effective case management of people related issues such as: disciplinarians, performance management, employment tribunals, grievance, etc.</span></p><br><br><p><span><span>·</span></span><span>Monitor ER climate, conduct ER analysis and advice business on process improvements and how to become more proactive on ER matters.</span></p><br><br><p><span><span>·</span></span><span>Implement the annual Employee Opinion Survey (EOS) with the specific goal of identifying any perceived areas requiring improvement and developing and implementing solutions, which foster positive employee relations and enhance productivity. Provide guidance and advice to Aviation stakeholders on EOS follow up.</span></p><br><br><p><span><span>·</span></span><span>Coach and support managers with facilitating Active Leadership Workshops, performance dialogues, EOS / improvement workshops, team building and other engagement activities.</span></p><br><br><p><span><span>·</span></span><span>Ensure that my Talent World is actively used by all managers and supervisors within the areas of control for the purpose of evaluating KPIs, competencies, development needs and career aspirations so that it is seen as fair and objective process by the employee and can be used as an effective document for measuring performance and identifying training and development needs.</span></p><br><br><p><span><span>·</span></span><span>Document organizational structure and ensure that structure complies with Regional Structure recommendations and is optimized, with clear accountabilities and maximum productivity.</span></p><br><br><p><span><span>·</span></span><span>Conduct Exit interviews for all exiting employees (resigned /retiring).</span></p><br><br><p><span><span>·</span></span><span>Induction of new joiners once they complete their onboarding in the HR Shared Services department.</span></p><br><br><p><span><span>·</span></span><span>Provision of induction plan (meetings with existing SMT) for Senior Management new joiners</span></p><br><br><p><span><span>·</span></span><span>Other Jobs and duties as and when required by the Company / Management.</span></p><br><br><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Bachelor’s degree in human resources, Business Administration, or a related field; master’s degree and/or HR certification (e.g., SHRM-SCP, SPHR, CIPD) preferred.</span></li><li><span>Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial or strategic role within the aviation industry with specific experience in remuneration, ER, Employee Engagement.</span></li><li><span>Strong knowledge of HR best practices, labor laws, and regulations relevant to the aviation sector.</span></li><li><span>Ability to travel as needed to support business operations and initiatives.</span></li><li><span>Strong understanding of the aviation industry's unique HR challenges and opportunities.</span></li><li><span>Proven experience in talent management, employee relations, and organizational development.</span></li><li><span>Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.</span></li><li><span>Strong analytical and problem-solving skills, with a data-driven approach to decision-making.</span></li><li><span>Working knowledge of Microsoft Word, Excel and Power Point.</span></li><li><span>Good oral and written communication skills in both Arabic and English.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forwa</span></strong></p> </div>
<div><font face="Delivery, sans-serif"> <p></p><div><div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>The Senior Manager – HR Operations is responsible for leading and overseeing key HR operational activities across Bahrain, with primary accountability for Payroll, Employee Relations, Union Relations, Compensation & Benefits, Employee Engagement, HR Service Quality and HR Governance.</span></p><p><span>The role leads the payroll team and ensures the accurate, timely and compliant delivery of payroll and related employee services, supported by effective controls, governance and reporting. The position is also responsible for managing day-to-day Employee Relations matters, including disciplinary and grievance cases, performance management, workplace concerns, investigations, employee welfare matters and other employee-related issues requiring HR intervention.</span></p><p><span>The role serves as a key interface between HR, management, employees and employee representatives, including the Trade Union, and is responsible for developing and maintaining constructive employee relations while ensuring the fair and consistent application of company policies, procedures, applicable employment requirements and organizational values.</span></p><p><span>In addition, the position supports compensation and benefits activities, employee engagement initiatives, Employee Opinion Surveys, HR quality surveys, workforce planning, organizational structure reviews, retention initiatives and HR reporting to ensure HR Operations effectively supports the organization’s people and business objectives.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Payroll Management and Governance:</span></strong></p><p></p><ul><li><font color="#000000"><span>Lead </span><span>and oversee the end-to-end payroll operation for Bahrain, ensuring accurate and timely payroll processing.</span></font></li><li><span><font color="#000000">Manage, coach and develop the Payroll team, ensuring clear responsibilities, appropriate controls and consistently high service standards.</font></span></li><li><span><font color="#000000">Ensure all salary changes, allowances, deductions, overtime, benefits and other payroll transactions are appropriately authorized, documented and accurately processed.</font></span></li><li><span><font color="#000000">Maintain robust payroll controls, validation processes, reconciliation and governance standards.</font></span></li><li><span><font color="#000000">Review payroll exceptions and discrepancies and ensure corrective action is completed in a timely manner.</font></span></li><li><span><font color="#000000">Work closely with Finance, HR and other relevant stakeholders on payroll reconciliation, reporting and employee cost matters.</font></span></li><li><span><font color="#000000">Ensure payroll records and employee information are properly maintained and treated</font></span></li><li><span><font color="#000000">with appropriate confidentiality.</font></span></li><li><span><font color="#000000">Ensure appropriate segregation of duties and approval controls throughout the payroll process.</font></span></li><li><span><font color="#000000">Drive continuous improvement and process efficiency within payroll operations.</font></span></li><li><span><font color="#000000">Support internal and external audits and ensure identified payroll-related findings are appropriately addressed.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Compensation and Benefits:</span></strong></p><p></p><ul><li><span><font color="#000000">Support the development, implementation and administration of compensation and benefits policies and procedures that are equitable, market-aligned and supportive of business objectives and employee retention.</font></span></li><li><span><font color="#000000">Participate, where appropriate, in salary and benefits surveys and review relevant market salary information to support competitive compensation positioning.</font></span></li><li><span><font color="#000000">Support annual compensation processes and year-end review activities.</font></span></li><li><span><font color="#000000">Work with management to ensure appropriate incentive arrangements are in place and periodically review their effectiveness.</font></span></li><li><span><font color="#000000">Recommend improvements to compensation, benefits or incentive arrangements where appropriate.</font></span></li><li><span><font color="#000000">Ensure compensation and benefit practices are consistently administered and aligned with approved company frameworks and governance requirements.</font></span></li><li><span><font color="#000000">Provide management with relevant compensation analysis and information to support decision-making.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Employee Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Provide professional advice, support and guidance to managers and employees to maintain constructive and positive employee relations.</font></span></li><li><span><font color="#000000">Identify and implement Employee Relations approaches appropriate to the Bahrain operational working environment.</font></span></li><li><span><font color="#000000">Manage day-to-day ER matters including disciplinary cases, grievances, performance management, attendance, capability, welfare matters and workplace concerns.</font></span></li><li><span><font color="#000000">Manage Employee Relations cases effectively, ensuring timely actions, appropriate documentation and consistent application of policies and procedures.</font></span></li><li><span><font color="#000000">Conduct or support workplace investigations where required and ensure matters are assessed objectively and factually.</font></span></li><li><span><font color="#000000">Coach and guide managers on disciplinary, grievance, capability, performance and other employee-related matters.</font></span></li><li><span><font color="#000000">Resolve local employee issues independently where appropriate and escalate significant or high-risk matters when required.</font></span></li><li><span><font color="#000000">Promote a fair and consistent application of organizational policies and procedures while minimizing Employee Relations risk.</font></span></li><li><span><font color="#000000">Monitor the ER climate, identify emerging trends and undertake analysis to enable the business to take a more proactive approach to Employee Relations.</font></span></li><li><span><font color="#000000">Monitor developments in employment practices and advise management on appropriate action where required.</font></span></li><li><span><font color="#000000">Contribute to the development and implementation of Employee Relations strategy aligned with business requirements.</font></span></li><li><span><font color="#000000">Lead the Employee Relations aspects of proposed organizational or structural changes and associated employee communications.</font></span></li><li><span><font color="#000000">Work collaboratively with management and department heads to develop and implement initiatives supporting business strategy and employee effectiveness.</font></span></li></ul><p><span></span></p><p><strong><span>Union Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Act as a key HR point of contact for relations with the recognized Trade Union and employee representatives.</font></span></li><li><span><font color="#000000">Establish and maintain professional, constructive and transparent relationships with union representatives.</font></span></li><li><span><font color="#000000">Manage and coordinate the HR response to employee matters and concerns raised through the union.</font></span></li><li><span><font color="#000000">Participate in meetings with union representatives and provide management with appropriate HR guidance and support.</font></span></li><li><span><font color="#000000">Ensure union-related concerns are appropriately reviewed, documented and responded to in a timely and professional manner.</font></span></li><li><span><font color="#000000">Support consultation and dialogue on workplace matters affecting employees and the organization.</font></span></li><li><span><font color="#000000">Maintain accurate documentation relating to union discussions, correspondence, commitments and follow-up actions.</font></span></li><li><span><font color="#000000">Monitor the overall union relations climate and identify potential issues requiring proactive management attention.</font></span></li><li><span><font color="#000000">Facilitate constructive dialogue between employees, employee representatives and management and support the appropriate resolution of workplace disputes.</font></span></li></ul><p><span></span></p><p><strong><span>Voice of Employee and Employee Engagement:</span></strong></p><p></p><ul><li><span><font color="#000000">Regularly capture and assess the Voice of Employees through employee meetings, focus groups, engagement sessions and survey activities.</font></span></li><li><span><font color="#000000">Identify perceived areas requiring improvement and develop appropriate solutions and follow-up actions to strengthen employee relations and engagement.</font></span></li><li><span><font color="#000000">Provide thorough analysis of employee feedback and present key findings and relevant highlights to senior management.</font></span></li><li><span><font color="#000000">Support managers in developing and implementing action plans in response to employee feedback.</font></span></li><li><span><font color="#000000">Manage employee recognition and suggestion schemes aimed at improving employee engagement and organizational performance.</font></span></li><li><span><font color="#000000">Coach and support managers in facilitating Active Leadership Workshops, performance dialogues, improvement workshops, team-building sessions and other engagement activities.</font></span></li><li><span><font color="#000000">Support initiatives designed to strengthen organizational culture, communication, retention and the overall employee experience.</font></span></li><li><span><font color="#000000">Conduct exit interviews for employees leaving the organization, including resignations and retirements, and identify relevant trends and improvement opportunities.</font></span></li></ul><p><span></span></p><p><strong><span>Employee Opinion Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Plan, communicate, manage and support the full annual Employee Opinion Survey process for Bahrain entities.</font></span></li><li><span><font color="#000000">Coordinate survey communication and participation activities in cooperation with relevant HR and business stakeholders.</font></span></li><li><span><font color="#000000">Analyze survey results and provide meaningful summaries and key findings to management.</font></span></li><li><span><font color="#000000">Support management and HR stakeholders in developing appropriate follow-up and improvement plans.</font></span></li><li><span><font color="#000000">Monitor agreed actions to ensure identified improvement priorities are appropriately followed through.</font></span></li><li><span><font color="#000000">Facilitate employee focus groups and improvement workshops where required to better understand survey feedback and identify appropriate actions.</font></span></li></ul><p><span></span></p><p><strong><span>HR Quality Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Manage the planning, communication and execution of the HR Quality Survey and associated follow-up activities.</font></span></li><li><span><font color="#000000">Work closely with HR Business Partners and relevant HR stakeholders to identify and address HR service issues.</font></span></li><li><span><font color="#000000">Analyze survey feedback and identify opportunities to strengthen the quality and effectiveness of HR service delivery.</font></span></li><li><span><font color="#000000">Support the development and monitoring of improvement actions arising from survey results.</font></span></li><li><span><font color="#000000">Promote continuous improvement in the delivery of HR operational services.</font></span></li><li><span><font color="#000000">Reporting, Budgets and HR Analytics</font></span></li><li><span><font color="#000000">Prepare comprehensive HR reports covering relevant key performance measures, trends and operational indicators.</font></span></li><li><span><font color="#000000">Provide additional HR reporting and analysis as required by senior HR leadership.</font></span></li><li><span><font color="#000000">Monitor relevant HR and Employee Relations indicators and identify trends requiring management attention.</font></span></li><li><span><font color="#000000">Provide clear analysis and summary highlights for senior management and support subsequent action planning.</font></span></li><li><span><font color="#000000">Ensure HR data used for management reporting is accurate, appropriately validated and meaningful for decision-making.</font></span></li><li><span><font color="#000000">Support budget-related HR activities and provide relevant people-cost information where required.</font></span></li></ul><p><span></span></p><p><strong><span>Workforce Planning and Organizational Structure:</span></strong></p><p></p><ul><li><span><font color="#000000">Utilize effective workforce planning approaches to support business continuity, operational requirements and future growth.</font></span></li><li><span><font color="#000000">Work with management and department heads to understand workforce requirements and identify potential organizational or resource gaps.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation of organizational structures.</font></span></li><li><span><font color="#000000">Support organizational structure reviews to ensure clear accountabilities and effective utilization of resources.</font></span></li><li><span><font color="#000000">Support organizational changes from an HR Operations and Employee Relations perspective.</font></span></li><li><span><font color="#000000">Ensure organizational changes affecting employees are supported by appropriate planning, communication, consultation and implementation.</font></span></li></ul><p><span></span></p><p><strong><span>HR Governance and Compliance:</span></strong></p><p></p><ul><li><span><font color="#000000">Ensure HR operational activities are managed consistently and in accordance with applicable legal requirements, organizational policies, procedures and company values.</font></span></li><li><span><font color="#000000">Promote consistent application of HR policies and procedures throughout the organization.</font></span></li><li><span><font color="#000000">Identify potential HR operational and Employee Relations risks and recommend appropriate mitigating actions.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation and records for Employee Relations and other HR operational matters.</font></span></li><li><span><font color="#000000">Support HR audits, compliance reviews and other governance activities.</font></span></li><li><span><font color="#000000">Monitor HR processes and identify opportunities to strengthen governance, documentation and internal controls.</font></span></li><li><span><font color="#000000">Ensure sensitive employee and payroll information is handled with the highest level of confidentiality and discretion.</font></span></li><li><span><font color="#000000">Partner with relevant HR, Legal, Finance and business stakeholders on complex or sensitive matters.</font></span></li></ul><p><span></span></p><p><strong><span>Leadership and Stakeholder Management:</span></strong></p><p></p><ul><li><span><font color="#000000">Lead, coach and develop the payroll team, promoting professionalism, accountability, accuracy and continuous improvement.</font></span></li><li><span><font color="#000000">Establish clear expectations, priorities and performance standards for the team.</font></span></li><li><span><font color="#000000">Build strong working relationships with senior management, line managers, employees, HR colleagues, union representatives and other key stakeholders.</font></span></li><li><span><font color="#000000">Act as a trusted HR adviser to management on HR Operations and Employee Relations matters.</font></span></li><li><span><font color="#000000">Support managers in developing their capability to handle people-related matters effectively.</font></span></li><li><span><font color="#000000">Promote service-oriented HR culture while maintaining appropriate governance and organizational controls.</font></span></li><li><span><font color="#000000">Contribute to relevant diversity, inclusion, culture and employee engagement initiatives.</font></span></li><li><span><font color="#000000">Balance employee considerations and business requirements while ensuring decisions are objective, fair and appropriately documented.</font></span></li></ul><div><br></div><p><span></span></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span><font color="#000000">Minimum 8–10 years’ progressive HR experience, with strong exposure to HR Operations, Payroll and Employee Relations.</font></span></li><li><span><font color="#000000">Bachelor’s degree in human resources, Business Administration, Management, Finance or a related discipline.</font></span></li><li><span><font color="#000000">Postgraduate or professional HR qualification such as CIPD, SHRM or equivalent is advantageous.</font></span></li><li><span><font color="#000000">Relevant training in Payroll, Employee Relations, employment law, mediation or workplace investigations is advantageous</font></span></li><li><span><font color="#000000">Proven experience managing payroll operations and teams, including payroll controls, governance and compliance.</font></span></li><li><span><font color="#000000">Strong practical experience in Employee Relations, including disciplinary and grievance matters, performance management, investigations and workplace concerns.</font></span></li><li><span><font color="#000000">Experience managing relationships with trade unions or employee representatives.</font></span></li><li><span><font color="#000000">Good knowledge of compensation and benefits, employee engagement, workforce planning, organizational change and HR governance.</font></span></li><li><span><font color="#000000">Sound understanding of Bahrain labour requirements and employment practices.</font></span></li><li><span><font color="#000000">Experience supporting senior management with ER advice, people analytics and HR decision-making.</font></span></li><li><span><font color="#000000">Experience within a large operational, logistics, aviation or transportation environment and the GCC/Middle East would be advantageous.</font></span></li><li><span><font color="#000000">Strong leadership, people management and stakeholder management skills.</font></span></li><li><span><font color="#000000">Strong negotiation, influencing and conflict-resolution capabilities.</font></span></li><li><span><font color="#000000">Excellent analytical, problem-solving and decision-making skills.</font></span></li><li><span><font color="#000000">High degree of integrity, confidentiality, fairness and professional judgment.</font></span></li><li><span><font color="#000000">Strong interpersonal skills with the confidence to engage senior management and union representatives.</font></span></li><li><span><font color="#000000">Pragmatic, resilient and solutions-oriented, with the ability to manage sensitive and complex employee matters objectively.</font></span></li><li><span><font color="#000000">Strong HR/payroll systems and Microsoft Office capability.</font></span></li><li><span><font color="#000000">Strong customer orientation, cultural awareness and commitment to continuous improvement.</font></span></li></ul><div><br></div><p><span></span></p><p class="MsoListParagraph"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span><font color="#000000">Strong career support in an international environment.</font></span></li><li><span><font color="#000000">Great culture and colleagues.</font></span></li><li><span><font color="#000000">Multifarious benefit program.</font></span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><span><strong>We look forward to receiving your application!</strong></span></p></div><br></div></font></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The HR Coordinator provides administrative and operational support to the Human Resources department, assisting with onboarding, employee records, government relations administration, and team welfare initiatives while facilitating staff mobilization during the pre-opening phase. <br><br><ul><li><strong>Pre-Opening Mobilization Support:</strong> Assist with pre-opening staff arrivals, including flight bookings, airport pickups, employee housing allocation, welcome kit distribution, and medical/visa scheduling.</li><li><strong>Onboarding & Administration:</strong> Coordinate the joining paperwork for new hires, create employee files, register staff in the HRIS, and manage time and attendance tracking.</li><li><strong>Government Relations Liaison:</strong> Prepare documentation for work permits, residency visas, CPR applications, and occupational health checks in coordination with the Public Relations Officer (PRO).</li><li><strong>Employee Welfare & Communication:</strong> Support staff housing operations, team cafeteria logistics, employee recognition programs, and departmental administrative events.</li><li><strong>General HR Support:</strong> Maintain updated employee records, respond to general staff inquiries, prepare employment certificates, and assist with monthly HR reporting.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior Manager – HR Operations is responsible for leading and overseeing key HR operational activities across Bahrain, with primary accountability for Payroll, Employee Relations, Union Relations, Compensation & Benefits, Employee Engagement, HR Service Quality and HR Governance.</span></p><br><br><p><span>The role leads the payroll team and ensures the accurate, timely and compliant delivery of payroll and related employee services, supported by effective controls, governance and reporting. The position is also responsible for managing day-to-day Employee Relations matters, including disciplinary and grievance cases, performance management, workplace concerns, investigations, employee welfare matters and other employee-related issues requiring HR intervention.</span></p><br><br><p><span>The role serves as a key interface between HR, management, employees and employee representatives, including the Trade Union, and is responsible for developing and maintaining constructive employee relations while ensuring the fair and consistent application of company policies, procedures, applicable employment requirements and organizational values.</span></p><br><br><p><span>In addition, the position supports compensation and benefits activities, employee engagement initiatives, Employee Opinion Surveys, HR quality surveys, workforce planning, organizational structure reviews, retention initiatives and HR reporting to ensure HR Operations effectively supports the organization’s people and business objectives.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Payroll Management and Governance:</span></strong></p><br><br><br><ul><li><span>Lead </span><span>and oversee the end-to-end payroll operation for Bahrain, ensuring accurate and timely payroll processing.</span></li><li><span>Manage, coach and develop the Payroll team, ensuring clear responsibilities, appropriate controls and consistently high service standards.</span></li><li><span>Ensure all salary changes, allowances, deductions, overtime, benefits and other payroll transactions are appropriately authorized, documented and accurately processed.</span></li><li><span>Maintain robust payroll controls, validation processes, reconciliation and governance standards.</span></li><li><span>Review payroll exceptions and discrepancies and ensure corrective action is completed in a timely manner.</span></li><li><span>Work closely with Finance, HR and other relevant stakeholders on payroll reconciliation, reporting and employee cost matters.</span></li><li><span>Ensure payroll records and employee information are properly maintained and treated</span></li><li><span>with appropriate confidentiality.</span></li><li><span>Ensure appropriate segregation of duties and approval controls throughout the payroll process.</span></li><li><span>Drive continuous improvement and process efficiency within payroll operations.</span></li><li><span>Support internal and external audits and ensure identified payroll-related findings are appropriately addressed.</span></li></ul><br><p><strong><span>Compensation and Benefits:</span></strong></p><br><br><br><ul><li><span>Support the development, implementation and administration of compensation and benefits policies and procedures that are equitable, market-aligned and supportive of business objectives and employee retention.</span></li><li><span>Participate, where appropriate, in salary and benefits surveys and review relevant market salary information to support competitive compensation positioning.</span></li><li><span>Support annual compensation processes and year-end review activities.</span></li><li><span>Work with management to ensure appropriate incentive arrangements are in place and periodically review their effectiveness.</span></li><li><span>Recommend improvements to compensation, benefits or incentive arrangements where appropriate.</span></li><li><span>Ensure compensation and benefit practices are consistently administered and aligned with approved company frameworks and governance requirements.</span></li><li><span>Provide management with relevant compensation analysis and information to support decision-making.</span></li></ul><br><p><strong><span>Employee Relations:</span></strong></p><br><br><br><ul><li><span>Provide professional advice, support and guidance to managers and employees to maintain constructive and positive employee relations.</span></li><li><span>Identify and implement Employee Relations approaches appropriate to the Bahrain operational working environment.</span></li><li><span>Manage day-to-day ER matters including disciplinary cases, grievances, performance management, attendance, capability, welfare matters and workplace concerns.</span></li><li><span>Manage Employee Relations cases effectively, ensuring timely actions, appropriate documentation and consistent application of policies and procedures.</span></li><li><span>Conduct or support workplace investigations where required and ensure matters are assessed objectively and factually.</span></li><li><span>Coach and guide managers on disciplinary, grievance, capability, performance and other employee-related matters.</span></li><li><span>Resolve local employee issues independently where appropriate and escalate significant or high-risk matters when required.</span></li><li><span>Promote a fair and consistent application of organizational policies and procedures while minimizing Employee Relations risk.</span></li><li><span>Monitor the ER climate, identify emerging trends and undertake analysis to enable the business to take a more proactive approach to Employee Relations.</span></li><li><span>Monitor developments in employment practices and advise management on appropriate action where required.</span></li><li><span>Contribute to the development and implementation of Employee Relations strategy aligned with business requirements.</span></li><li><span>Lead the Employee Relations aspects of proposed organizational or structural changes and associated employee communications.</span></li><li><span>Work collaboratively with management and department heads to develop and implement initiatives supporting business strategy and employee effectiveness.</span></li></ul><br><p><strong><span>Union Relations:</span></strong></p><br><br><br><ul><li><span>Act as a key HR point of contact for relations with the recognized Trade Union and employee representatives.</span></li><li><span>Establish and maintain professional, constructive and transparent relationships with union representatives.</span></li><li><span>Manage and coordinate the HR response to employee matters and concerns raised through the union.</span></li><li><span>Participate in meetings with union representatives and provide management with appropriate HR guidance and support.</span></li><li><span>Ensure union-related concerns are appropriately reviewed, documented and responded to in a timely and professional manner.</span></li><li><span>Support consultation and dialogue on workplace matters affecting employees and the organization.</span></li><li><span>Maintain accurate documentation relating to union discussions, correspondence, commitments and follow-up actions.</span></li><li><span>Monitor the overall union relations climate and identify potential issues requiring proactive management attention.</span></li><li><span>Facilitate constructive dialogue between employees, employee representatives and management and support the appropriate resolution of workplace disputes.</span></li></ul><br><p><strong><span>Voice of Employee and Employee Engagement:</span></strong></p><br><br><br><ul><li><span>Regularly capture and assess the Voice of Employees through employee meetings, focus groups, engagement sessions and survey activities.</span></li><li><span>Identify perceived areas requiring improvement and develop appropriate solutions and follow-up actions to strengthen employee relations and engagement.</span></li><li><span>Provide thorough analysis of employee feedback and present key findings and relevant highlights to senior management.</span></li><li><span>Support managers in developing and implementing action plans in response to employee feedback.</span></li><li><span>Manage employee recognition and suggestion schemes aimed at improving employee engagement and organizational performance.</span></li><li><span>Coach and support managers in facilitating Active Leadership Workshops, performance dialogues, improvement workshops, team-building sessions and other engagement activities.</span></li><li><span>Support initiatives designed to strengthen organizational culture, communication, retention and the overall employee experience.</span></li><li><span>Conduct exit interviews for employees leaving the organization, including resignations and retirements, and identify relevant trends and improvement opportunities.</span></li></ul><br><p><strong><span>Employee Opinion Survey:</span></strong></p><br><br><br><ul><li><span>Plan, communicate, manage and support the full annual Employee Opinion Survey process for Bahrain entities.</span></li><li><span>Coordinate survey communication and participation activities in cooperation with relevant HR and business stakeholders.</span></li><li><span>Analyze survey results and provide meaningful summaries and key findings to management.</span></li><li><span>Support management and HR stakeholders in developing appropriate follow-up and improvement plans.</span></li><li><span>Monitor agreed actions to ensure identified improvement priorities are appropriately followed through.</span></li><li><span>Facilitate employee focus groups and improvement workshops where required to better understand survey feedback and identify appropriate actions.</span></li></ul><br><p><strong><span>HR Quality Survey:</span></strong></p><br><br><br><ul><li><span>Manage the planning, communication and execution of the HR Quality Survey and associated follow-up activities.</span></li><li><span>Work closely with HR Business Partners and relevant HR stakeholders to identify and address HR service issues.</span></li><li><span>Analyze survey feedback and identify opportunities to strengthen the quality and effectiveness of HR service delivery.</span></li><li><span>Support the development and monitoring of improvement actions arising from survey results.</span></li><li><span>Promote continuous improvement in the delivery of HR operational services.</span></li><li><span>Reporting, Budgets and HR Analytics</span></li><li><span>Prepare comprehensive HR reports covering relevant key performance measures, trends and operational indicators.</span></li><li><span>Provide additional HR reporting and analysis as required by senior HR leadership.</span></li><li><span>Monitor relevant HR and Employee Relations indicators and identify trends requiring management attention.</span></li><li><span>Provide clear analysis and summary highlights for senior management and support subsequent action planning.</span></li><li><span>Ensure HR data used for management reporting is accurate, appropriately validated and meaningful for decision-making.</span></li><li><span>Support budget-related HR activities and provide relevant people-cost information where required.</span></li></ul><br><p><strong><span>Workforce Planning and Organizational Structure:</span></strong></p><br><br><br><ul><li><span>Utilize effective workforce planning approaches to support business continuity, operational requirements and future growth.</span></li><li><span>Work with management and department heads to understand workforce requirements and identify potential organizational or resource gaps.</span></li><li><span>Maintain appropriate documentation of organizational structures.</span></li><li><span>Support organizational structure reviews to ensure clear accountabilities and effective utilization of resources.</span></li><li><span>Support organizational changes from an HR Operations and Employee Relations perspective.</span></li><li><span>Ensure organizational changes affecting employees are supported by appropriate planning, communication, consultation and implementation.</span></li></ul><br><p><strong><span>HR Governance and Compliance:</span></strong></p><br><br><br><ul><li><span>Ensure HR operational activities are managed consistently and in accordance with applicable legal requirements, organizational policies, procedures and company values.</span></li><li><span>Promote consistent application of HR policies and procedures throughout the organization.</span></li><li><span>Identify potential HR operational and Employee Relations risks and recommend appropriate mitigating actions.</span></li><li><span>Maintain appropriate documentation and records for Employee Relations and other HR operational matters.</span></li><li><span>Support HR audits, compliance reviews and other governance activities.</span></li><li><span>Monitor HR processes and identify opportunities to strengthen governance, documentation and internal controls.</span></li><li><span>Ensure sensitive employee and payroll information is handled with the highest level of confidentiality and discretion.</span></li><li><span>Partner with relevant HR, Legal, Finance and business stakeholders on complex or sensitive matters.</span></li></ul><br><p><strong><span>Leadership and Stakeholder Management:</span></strong></p><br><br><br><ul><li><span>Lead, coach and develop the payroll team, promoting professionalism, accountability, accuracy and continuous improvement.</span></li><li><span>Establish clear expectations, priorities and performance standards for the team.</span></li><li><span>Build strong working relationships with senior management, line managers, employees, HR colleagues, union representatives and other key stakeholders.</span></li><li><span>Act as a trusted HR adviser to management on HR Operations and Employee Relations matters.</span></li><li><span>Support managers in developing their capability to handle people-related matters effectively.</span></li><li><span>Promote service-oriented HR culture while maintaining appropriate governance and organizational controls.</span></li><li><span>Contribute to relevant diversity, inclusion, culture and employee engagement initiatives.</span></li><li><span>Balance employee considerations and business requirements while ensuring decisions are objective, fair and appropriately documented.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><br><ul><li><span>Minimum 8–10 years’ progressive HR experience, with strong exposure to HR Operations, Payroll and Employee Relations.</span></li><li><span>Bachelor’s degree in human resources, Business Administration, Management, Finance or a related discipline.</span></li><li><span>Postgraduate or professional HR qualification such as CIPD, SHRM or equivalent is advantageous.</span></li><li><span>Relevant training in Payroll, Employee Relations, employment law, mediation or workplace investigations is advantageous</span></li><li><span>Proven experience managing payroll operations and teams, including payroll controls, governance and compliance.</span></li><li><span>Strong practical experience in Employee Relations, including disciplinary and grievance matters, performance management, investigations and workplace concerns.</span></li><li><span>Experience managing relationships with trade unions or employee representatives.</span></li><li><span>Good knowledge of compensation and benefits, employee engagement, workforce planning, organizational change and HR governance.</span></li><li><span>Sound understanding of Bahrain labour requirements and employment practices.</span></li><li><span>Experience supporting senior management with ER advice, people analytics and HR decision-making.</span></li><li><span>Experience within a large operational, logistics, aviation or transportation environment and the GCC/Middle East would be advantageous.</span></li><li><span>Strong leadership, people management and stakeholder management skills.</span></li><li><span>Strong negotiation, influencing and conflict-resolution capabilities.</span></li><li><span>Excellent analytical, problem-solving and decision-making skills.</span></li><li><span>High degree of integrity, confidentiality, fairness and professional judgment.</span></li><li><span>Strong interpersonal skills with the confidence to engage senior management and union representatives.</span></li><li><span>Pragmatic, resilient and solutions-oriented, with the ability to manage sensitive and complex employee matters objectively.</span></li><li><span>Strong HR/payroll systems and Microsoft Office capability.</span></li><li><span>Strong customer orientation, cultural awareness and commitment to continuous improvement.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit program.</span></li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><span><strong>We look forward to receiving your application!</strong></span></p><br><br><br> </div>
<p>The HR Coordinator provides administrative and operational support to the Human Resources department, assisting with onboarding, employee records, government relations administration, and team welfare initiatives while facilitating staff mobilization during the pre-opening phase. Pre-Opening Mobilization Support: Assist with pre-opening staff arrivals, including flight bookings, airport pickups, employee housing allocation, welcome kit distribution, and medical/visa scheduling. Onboarding & Administration: Coordinate the joining paperwork for new hires, create employee files, register staff in the HRIS, and manage time and attendance tracking. Government Relations Liaison: Prepare documentation for work permits, residency visas, CPR applications, and occupational health checks in coordination with the Public Relations Officer (PRO). Employee Welfare & Communication: Support staff housing operations, team cafeteria logistics, employee recognition programs, and departmental administrative events. General HR Support: Maintain updated employee records, respond to general staff inquiries, prepare employment certificates, and assist with monthly HR reporting. Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences. Be part of a legacy, build your future. Discover the possibilities at Kempinski.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What Makes You a Great Fit; Who We re Looking For</strong></p><ul><li><strong>Experience:</strong> Minimum 1 2 years of HR administrative experience in hospitality, with pre-opening experience preferred.</li><li><strong>Education:</strong> Bachelor s degree in Human Resources, Business Administration, or related field.</li><li><strong>Technical Skills:</strong> Proficiency in MS Office (Excel, Word) and familiarity with HRIS systems</li><li><strong>Competencies:</strong> Excellent organisational skills, strong attention to detail, high confidentiality, friendly demeanor, and fluent business communication in English.</li></ul>
<ul><li><p>Supervise and manage cleaning staff across multiple sites.</p></li><li><p>Monitor staff attendance and prepare duty schedules.</p></li><li><p>Conduct regular site inspections to ensure cleanliness and quality standards.</p></li><li><p>Coordinate with clients and address service-related concerns.</p></li><li><p>Ensure staff follow cleaning procedures and safety standards.</p></li><li><p>Manage manpower allocation and daily work assignments.</p></li><li><p>Prepare daily reports and update management on staff performance.</p></li><li><p>Ensure all assigned sites are properly staffed and maintained.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Kerala candidates preferred.</p></li><li><p>Proven experience in cleaning supervision and manpower management.</p></li><li><p>Ability to supervise and manage up to 150 staff across multiple sites. Strong leadership, communication, and staff coordination skills.</p></li><li><p>Experience in site inspections, attendance monitoring, duty scheduling, and client coordination.</p></li><li><p>Valid Bahrain driving license is mandatory.</p></li><li><p>Must be currently residing in Bahrain and available for local employment transfer.<br><br></p></li></ul>
<p><b>JOB PURPOSE</b></p><p>To advise on employee relations matters to safeguard the interests of the Group by ensuring it does not commit itself to any unfavorable obligations and complies with the applicable laws, regional and international practice. Furthermore, to participate in investigation committees to ensure well-being of the Company through compliance to applicable laws, Labor laws and Company’s rules and regulations and to solve employee matters amicably to maintain positive environment. Moreover, to deal with and ensure employee relations documents, Company’s schedule of penalties and procedures are legally acceptable and in accordance with the applicable Laws.</p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p>Participate in Committees to carry out investigations and to ensure acting in line with the applicable laws.</p><p><br></p><p>Draft investigation committee’s formations letters, minutes, opinions, recommendations and reports, warning letters, terminations including appeal, suspensions, etc. (Arabic and English) to ensure that it carried out in accordance with applicable laws and Company’s policies and procedures and legally acceptable.</p><p><br></p><p>Deal with management to solve matters amicably and to be aware with it to be corrective rather than punitive.</p><p><br></p><p>Provide consultations and solutions for employees to resolve conflicts or problems with colleagues amicably.</p><p><br></p><p>Assist all Departments and Divisions with disciplinary procedures and disciplinary actions and advise upon any queries from functional Managers on employee and disciplinary matters.</p><p><br></p><p>Investigate with staff in case of violation in line with the station’s laws and in coordination with Legal Affairs Department, where duty travel might be required.</p><p><br></p><p>Render legal advice and opinions to the Company on Board of Review (FORB) and employee relations matters on disciplinary matters and ensure that it’s in compliance with Labor law and Company’s rules and regulations and don’t violate the company’s rules and regulations.</p><p><br></p><p>Draft correspondences to the Ministry of Labor with regards to employee relations matters.</p><p><br></p><p>Review and ensure that the schedule of penalties and procedures are in order with the Company’s rules and regulations and does not have conflict with the Labor Law to ensure that they are legally acceptable, favorable to the Company and according to the applicable laws.</p><p><br></p><p>Negotiate in favor of the Company with unions and concerned parties.</p><p><br></p><p>Prepare files and Employee Relations statistics to keep accurate records of disciplinary actions taken on all levels and update records of all cases and maintain the Employee Relations filing system, with consideration of utmost confidentiality.</p><p><br></p><p>Extend require assistance and achieve any task assigned by the direct supervisor related to the field.</p><p><br></p><p><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor’s degree in law from internationally recognized university and preferred high degree with specialized knowledge in Bahrain Labor Law and disciplinary procedures.</p><p><br></p><p><b>EXPERIENCE</b></p><p>Minimum 2 years of experience in legal practice, Labor Law, Labor Disputes, policies, disciplinary procedures, and regulations.</p><p><br></p><p>Experience conducting investigations, disciplinary proceedings, grievance handling, and employee conflict resolution.</p><p><br></p><p>Experience interpreting and applying labour laws, company policies, and disciplinary procedures.</p><p><br></p><p>About Application Process</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in law from internationally recognized university and preferred high degree with specialized knowledge in Bahrain Labor Law and disciplinary procedures. EXPERIENCE Minimum 2 years of experience in legal practice, Labor Law, Labor Disputes, policies, disciplinary procedures, and regulations. Experience conducting investigations, disciplinary proceedings, grievance handling, and employee conflict resolution. Experience interpreting and applying labour laws, company policies, and disciplinary procedures.</p>
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