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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food &amp; Beverage Operations Director oversees the day-to-day performance of all F&amp;B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc). Responsibilities</p><p>1. Food &amp; beverage operations</p><ul><li>Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery</li><li>Maintain consistently high standards of service, presentation, cleanliness, and guest experience</li><li>Develop, implement, and continuously improve operational procedures and service standards</li><li>Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations</li><li>Actively manage service during peak trading periods and high-profile club events</li></ul><p>2. Events &amp; banquet operations</p><ul><li>Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations</li><li>Collaborate with the Events team to ensure successful planning and flawless execution</li><li>Ensure appropriate staffing, equipment, and operational readiness for large-scale events</li><li>Maintain exceptional service standards across both day-to-day operations and special events</li></ul><p>3. Team leadership &amp; people management</p><ul><li>Lead, coach, and develop supervisors and operational teams across multiple outlets</li><li>Build a strong service culture focused on hospitality, accountability, and continuous improvement</li><li>Manage workforce planning, scheduling, and staffing levels in line with operational demand</li><li>Conduct regular performance reviews, coaching sessions, and training initiatives</li><li>Foster collaboration between front-of-house and back-of-house teams</li></ul><p>4. Financial &amp; operational performance</p><ul><li>Manage departmental budgets while controlling labour, food, and beverage costs</li><li>Monitor operational performance through KPIs and management reporting</li><li>Identify opportunities to improve efficiency, increase revenue, and reduce waste</li><li>Ensure inventory, purchasing, and stock control processes are effectively managed</li><li>Support forecasting and business planning alongside senior management</li></ul><p>5. Member &amp; guest experience</p><ul><li>Champion a service-first culture that delivers exceptional member and guest satisfaction</li><li>Respond proactively to feedback and resolve service issues in a timely and professional manner</li><li>Continuously identify opportunities to elevate the club's hospitality offering</li><li>Build strong relationships with members and regular guests to enhance loyalty and engagement</li></ul><p>6. Compliance &amp; quality assurance</p><ul><li>Ensure full compliance with food safety, hygiene, and health &amp; safety regulations</li><li>Maintain HACCP standards and ensure all operational procedures are consistently followed</li><li>Conduct regular operational audits across all outlets</li><li>Ensure compliance with company policies, licensing requirements, and brand standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline</li><li>5 8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments</li><li>Minimum 3 years in a leadership role managing multiple outlets and large operational teams</li><li>Demonstrated experience overseeing banquet, conference, or large-scale event operations</li><li>Strong commercial acumen with experience managing budgets, labour costs, and food &amp; beverage profitability</li><li>Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous</li><li>HACCP or Food Safety certification is desirable</li><li>Operational leadership and execution</li><li>Guest-centric mindset with a passion for service excellence</li><li>Commercial and financial acumen</li><li>Team leadership, coaching, and people development</li><li>Planning, organisation, and resource management</li><li>Event and banquet operations management</li><li>Problem-solving and sound decision-making under pressure</li><li>Strong communication and stakeholder management</li><li>Attention to detail and commitment to quality</li><li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events. Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p><p>Responsibilities</p><ol><li>Member &amp; guest experience<ul><li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li><li>Ensure every member interaction reflects the standards of a luxury private club</li><li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li><li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li><li>Identify opportunities to surprise and delight members through personalised experiences</li><li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li></ul></li><li>Hospitality operations &amp; service excellence<ul><li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li><li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li><li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li><li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li><li>Monitor daily operations to ensure a seamless member journey across every department</li></ul></li><li>Cross-functional service leadership<ul><li>Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience</li><li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li><li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li><li>Promote collaboration and accountability for service excellence across the organisation</li></ul></li><li>Quality assurance &amp; continuous improvement<ul><li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li><li>Conduct regular mystery audits and operational walkthroughs</li><li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li><li>Lead service improvement projects and monitor implementation across departments</li><li>Benchmark the club against leading luxury hospitality and private club standards</li></ul></li><li>Training &amp; service culture<ul><li>Champion a hospitality-first culture throughout the organisation</li><li>Design and deliver customer service training programmes for all member-facing employees</li><li>Coach managers and supervisors on luxury service delivery and member engagement</li><li>Reinforce standards through regular observations, coaching, and feedback</li><li>Recognise and celebrate exceptional service across teams</li></ul></li><li>Club ambience &amp; member engagement<ul><li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li><li>Work with Marketing, Membership, and Events teams to enhance member engagement initiatives</li><li>Support the delivery of exclusive member experiences and hospitality activations</li><li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline</p><p>5 8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</p><p>Proven experience in guest relations, front office, hospitality operations, or luxury service management</p><p>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</p><p>Experience leading cross-functional service improvement initiatives</p><p>Exceptional interpersonal, communication, and relationship-building skills</p><p>Comfortable engaging with senior executives, VIPs, members, and international guests</p><p>Experience designing service standards and delivering hospitality training is highly desirable</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing. Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it s an internal hire) and adhere to these established policies, procedure and controls Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc. Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc. Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV Responsible for Fund audits in relation to any TA related PBC requirements Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage. Possess good email etiquettes as the candidate will be communicating with the investors and clients Confident in communicating with investors and handle any situations that arise in line with Apex s policies Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity. Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes. Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through. Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Overall, 5-7 years of experience with a minimum of 3 years experience in Transfer Agency role</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Downtown Rotana.</p> <p>As a Commis I you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support Chef de Partie or Demi Chef de Partie in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in your section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The operational leader responsible for delivering exceptional food and beverage experiences across the club.<br> The Food &amp; Beverage Operations Director oversees the day-to-day performance of all F&amp;B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture.<br> The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc).<br> Responsibilities 1.<br> Food &amp; beverage operations Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery Maintain consistently high standards of service, presentation, cleanliness, and guest experience Develop, implement, and continuously improve operational procedures and service standards Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations Actively manage service during peak trading periods and high-profile club events 2.<br> Events &amp; banquet operations Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations Collaborate with the Events team to ensure successful planning and flawless execution Ensure appropriate staffing, equipment, and operational readiness for large-scale events Maintain exceptional service standards across both day-to-day operations and special events 3.<br> Team leadership &amp; people management Lead, coach, and develop supervisors and operational teams across multiple outlets Build a strong service culture focused on hospitality, accountability, and continuous improvement Manage workforce planning, scheduling, and staffing levels in line with operational demand Conduct regular performance reviews, coaching sessions, and training initiatives Foster collaboration between front-of-house and back-of-house teams 4.<br> Financial &amp; operational performance Manage departmental budgets while controlling labour, food, and beverage costs Monitor operational performance through KPIs and management reporting Identify opportunities to improve efficiency, increase revenue, and reduce waste Ensure inventory, purchasing, and stock control processes are effectively managed Support forecasting and business planning alongside senior management 5.<br> Member &amp; guest experience Champion a service-first culture that delivers exceptional member and guest satisfaction Respond proactively to feedback and resolve service issues in a timely and professional manner Continuously identify opportunities to elevate the club's hospitality offering Build strong relationships with members and regular guests to enhance loyalty and engagement 6.<br> Compliance &amp; quality assurance Ensure full compliance with food safety, hygiene, and health &amp; safety regulations Maintain HACCP standards and ensure all operational procedures are consistently followed Conduct regular operational audits across all outlets Ensure compliance with company policies, licensing requirements, and brand standards Candidate profile Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline 5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments Minimum 3 years in a leadership role managing multiple outlets and large operational teams Demonstrated experience overseeing banquet, conference, or large-scale event operations Strong commercial acumen with experience managing budgets, labour costs, and food &amp; beverage profitability Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous HACCP or Food Safety certification is desirable Operational leadership and execution Guest-centric mindset with a passion for service excellence Commercial and financial acumen Team leadership, coaching, and people development Planning, organisation, and resource management Event and banquet operations management Problem-solving and sound decision-making under pressure Strong communication and stakeholder management Attention to detail and commitment to quality Adaptability and ability to thrive in a fast-paced hospitality environment</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Downtown Rotana.</p> <p>As a Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Coordinate daily tasks with the Sous Chef or Executive Chef<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up and supervising of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control<br>• Consult and check on daily requirements, functions and last minute events<br>• Guide and train the subordinates on a daily basis to ensure high motivation and economical working environment</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><b>Role Responsibilities</b></p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. She is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.</p><br></li><li><p>Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.</p><br></li><li><p>Have an extensive knowledge of the menu’s and other F&amp;B outlets.</p><br></li><li><p>Serving in either conference rooms or F&amp;B outlets if required.</p><br></li><li><p>Taking orders from the guests, explaining the menu and advising the guest on their decision-making.</p><br></li><li><p>Liaising with management for advice if required.</p><br></li><li><p>Communicating with the kitchen about the orders and being very clear about special wishes of guests.</p><br></li><li><p>Consistently upsell of food &amp; beverages and making guests aware of promotions.</p><br></li><li><p>If necessary preparing orders like drinks and preparing snacks, bread.</p><br></li><li><p>Serving at parties and reception if required.</p><br></li><li><p>Dealing with the payments and doing closure paperwork if required.</p><br></li><li><p>Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.</p><br></li><li><p>Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.</p><br></li><li><p>Responsible for cleaning tasks during and after service.</p><br></li><li><p>Provide the perfect service experience for restaurant patrons</p><br></li><li><p>Ensure the guest feels important and welcome in the restaurant</p><br></li><li><p>Ensure hot food is hot and cold food is cold</p><br></li><li><p>Adhere to timing standards for products and services</p><br></li><li><p>Look for ways to consolidate service and increase table turns</p><br></li><li><p>Present menu, answer questions, and make menu recommendations</p><br></li><li><p>Serve customers in an accommodating manner</p><br></li><li><p>Apply positive suggestive sales approach to guide guests</p><br></li><li><p>Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates</p><br></li><li><p>Look for ways to avoid waste and limit costs</p><br></li><li><p>Assist in keeping the restaurant clean and safe</p><br></li><li><p>Deliver food and beverages to any table as needed</p><br></li><li><p>Must follow all cash handling policies and procedures</p><br></li><li><p>Report to property on time and in proper uniform</p><br></li><li><p>Process payments of food and drink orders with the cash register</p><br></li><li><p>Coordinate with kitchen staff to deliver accurate food orders</p><br></li><li><p>Making sure that all the guest areas look immaculate.</p><br></li><li><p>Attend departmental meetings if required.</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member &amp; guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations &amp; service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance &amp; continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training &amp; service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience &amp; member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Downtown Rotana.</p> <p>As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Chef de Partie or Sous Chef in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are a creative and detail-driven <b>interior design and execution company</b> specializing in high-end residential, commercial, and turnkey projects. From concept to completion, we transform spaces with precision and style.</p><p><br></p><p><b>Requirements:</b></p><ul><li>Proven experience in Sales or Marketing (experience in interior design or construction is a plus)</li><li>Excellent communication and presentation skills</li><li>Strong organizational and negotiation abilities</li><li>Creative mindset with attention to detail</li><li>Has valid Bahrain Driving License</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Proven experience in Sales or Marketing (experience in interior design or construction is a plus)</li><li>Excellent communication and presentation skills</li><li>Strong organizational and negotiation abilities</li><li>Creative mindset with attention to detail</li><li>Has valid Bahrain Driving License</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Responsibilities and Duties</b></p><ul><li>Provide various types of therapeutic and aesthetic treatment sessions.</li><li>Engage with guests during treatment sessions and adjust techniques based on their needs and comfort.</li><li>Ensure compliance with all spa standards and procedures.</li><li>Promote specialized spa programs and sell them to guests.</li><li>Oversee all aspects of spa operations, including product knowledge and retail sales skills.</li><li>Deliver body treatment services using appropriate tools and products.</li><li>Assess guest needs and inquire about any health concerns that may affect service prior to treatment.</li><li>Stay updated on the latest techniques and therapeutic styles related to the field.</li><li>Accompany guests from the reception to treatment rooms.</li><li>Prepare and organize the treatment area, ensuring its readiness and cleanliness.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Certification or accredited training in massage therapy, aesthetics, or a related health field.</li><li>Excellent communication and customer service skills.</li><li>Strong knowledge of various treatment techniques and body therapies.</li><li>Ability to promote and sell spa services and products.</li><li>Professional appearance and demeanor.</li><li>Adherence to hygiene, safety standards, and customer satisfaction protocols.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly organized, proactive, and detail-oriented <strong>Executive Assistant</strong>. The successful candidate will provide high-level administrative and coordination support, ensuring effective management of schedules, communications, meetings, and business priorities.</p><p>This role requires excellent organizational abilities, strong communication skills, discretion, and the ability to manage multiple responsibilities in a fast-paced business environment.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and coordinate the Managing Director’s calendar, appointments, meetings, and daily priorities.</p></li><li><p>Prepare meeting schedules, agendas, presentations, reports, and other required documents.</p></li><li><p>Coordinate communication between the Managing Director and internal teams, clients, and external stakeholders.</p></li><li><p>Maintain follow-up on assigned tasks, action points, and ongoing activities to ensure timely completion.</p></li><li><p>Assist in coordinating projects and business initiatives across different departments.</p></li><li><p>Conduct research, collect relevant information, and prepare summaries as required.</p></li><li><p>Handle confidential documents, correspondence, and business information with professionalism.</p></li><li><p>Organize travel arrangements, meetings, and executive requirements.</p></li><li><p>Maintain proper filing systems and ensure important information is easily accessible.</p></li><li><p>Support the Managing Director with administrative coordination and business-related activities.</p></li></ul><br><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary package.</p></li><li><p>Professional working environment.</p></li><li><p>Opportunity to work closely with senior management and gain exposure to diverse business operations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Management, or a related field preferred.</p></li><li><p>Minimum 5 years of experience as an Executive Assistant, Senior Administrative Assistant, Executive Coordinator, or similar role.</p></li><li><p>Previous experience supporting senior executives, Managing Directors, or business owners is preferred.</p></li><li><p>Excellent command of English (written and verbal).</p></li><li><p>Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>Ability to handle confidential information with integrity and professionalism.</p></li><li><p>Strong problem-solving skills and ability to work independently.</p></li><li><p>Ability to manage multiple priorities and meet deadlines.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience working in a fast-paced business environment.</p></li><li><p>Strong coordination and stakeholder management skills.</p></li><li><p>Professional communication and interpersonal skills.</p></li><li><p>Proactive approach with strong attention to detail.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>1. Atleast 2-3 year experience in electrical outdoor sales.</p><p>2. Good communication in english, added advantage if the candidate is good in arabic.</p><p>3. Have a managerial mentality.</p><p>4. Salary 300bd and above ( Depending on the Cv can be more or less )</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ol><li>Good communication skill</li><li>Good sales exprience</li></ol></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct thorough client assessments to create personalized treatment plans that address specific pain points and relaxation needs.</li><li>Utilize a variety of massage techniques, including Swedish, deep tissue, and sports massage, to provide effective relief and relaxation.</li><li>Maintain a clean and organized workspace, ensuring that all equipment and linens are sanitized after each use to promote client safety.</li><li>Educate clients on the benefits of massage therapy, self-care techniques, and lifestyle changes to enhance their overall well-being.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hold a valid massage therapy license or certification from an accredited institution, ensuring compliance with local regulations.</li><li>Possess at least 2 years of hands-on experience in a therapeutic setting, demonstrating a solid foundation in various massage techniques.</li><li>Fluency in English is essential; knowledge of additional languages is a plus for diverse clientele.</li><li>Exhibit strong interpersonal skills, enabling effective communication and rapport with clients from various backgrounds.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Deliver exceptional haircuts and grooming services tailored to each client's preferences, ensuring a personalized experience.</li><li>Stay updated on the latest haircutting techniques and trends to provide clients with modern styles and classical cuts.</li><li>Build lasting relationships with clients by understanding their needs and maintaining a friendly, professional demeanor.</li><li>Ensure a clean and organized workspace, adhering to health and safety regulations for hygiene and sanitation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Completion of a state-approved barbering program or equivalent education in cosmetology.</li><li>Valid barber license or certification as mandated by local regulations, demonstrating compliance and expertise.</li><li>A minimum of 2 years of professional barbering experience, showcasing a solid foundation in cutting techniques.</li><li>Proven ability to perform various haircuts and styling techniques, including fades, undercuts, and beard grooming.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Team Leader - Grocery | MAF Retail | Hypermarket Bahrain<br><strong>ROLE SUMMARY</strong><br>The Team Leader Grocery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Oversee and implement the commercial policy agreed for the store pricing.</li><li>Oversee the products assortment in the section.</li><li>Negotiate internal promotions with suppliers to enforce the image of discount inside the section .</li><li>Monitor the NPS in the section work on improving areas that needs development.</li><li>Provide input on the price image and freshness image.</li><li>Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries).</li><li>Oversee and implement initiatives to ensure lowest waste and shrinkage ratio and control waste items report.</li><li>Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Diploma in Commerce or Finance.</li><li>3+ years in Retail operations role.</li><li>Pleasant and warm disposition with a customer service orientation.</li><li>People orientated and able to build team spirit and motivation.</li><li>People orientated and able to build team spirit and motivation.</li><li>Action oriented.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ensure the efficient and safe delivery of petroleum products to customers by providing clear directions to tanker drivers and overseeing the inspection of vehicles. This includes allocating and distributing delivery notes, instructing drivers on loading and overall driving procedures, and assisting the Shift Supervisor in tracking vehicles. The role is responsible for monitoring the loading and delivery process, ensuring proper allocation of delivery notes, and maintaining accountability for safe and efficient driving, delivery, and fuel discharging procedures by tanker drivers.</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Route Assessment and Planning<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assess and validate tanker routes for new customer sites to ensure safe and efficient access.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Identify potential risks such as road conditions, traffic constraints, height/weight restrictions, and environmental hazards.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Recommend optimal routes and alternative access options where required.<br>Site Accessibility Evaluation<br>•&nbsp;&nbsp;&nbsp;&nbsp;Conduct on-site evaluations for new and redeveloped locations to determine tanker accessibility.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assess entry/exit points, turning radius, loading/unloading areas, and safety conditions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide documented feedback and recommendations for Operations prior to site approval.<br>Training and Development of Drivers<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist in training new drivers in safe tanker operations, route familiarization, and company procedures.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support ongoing competency assessment of existing drivers through on-the-job evaluation and feedback.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Mentor drivers on safe driving practices, emergency response, and customer interaction standards.<br>Operational Support and Coordination<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide field support to Operations during new site activations or route changes.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist in resolving on-site operational issues related to tanker access or delivery challenges.<br>Documentation and Reporting<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare and submit reports on site assessments, route evaluations, and driver performance.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate records of observations, recommendations, and completed assessments.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Contribute to continuous improvement initiatives through data-driven insights.</p><br><br>Qualifications:<br><p>Minimum 10 Years’ experience in driving heavy vehicles preferably of articulated type.<br>High School or Higher<br>Driver with Valid License:<br>-&nbsp;&nbsp;&nbsp;&nbsp;H.V Exceeding 3000KG<br>-&nbsp;&nbsp;&nbsp;&nbsp;Trailer &amp; Semi-Trailer<br>-&nbsp;&nbsp;&nbsp;&nbsp;Tanker Truck&nbsp;<br>-&nbsp;&nbsp;&nbsp;&nbsp;Trailer Tanker<br>Handling Hazards Material&nbsp;<br>Familiar with the delivery, loading and unloading process of petroleum product&nbsp;<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $37 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>