Head Pastry Jobs - Manama Bahrain

<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading pastry culinary team<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food and beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food and Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n\n<h4>Maintaining culinary goals<\/h4>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manages inventories according to budget.<\/li>\n<\/ul>\n\n<h4>Supports training and development activities<\/h4>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n<br>\n<h4>Candidate profile<\/h4>\n<br>\n<strong>Education and experience<\/strong>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n<br>\n<h4>Core work activities<\/h4>\n<br>\n<strong>Leading pastry culinary team<\/strong>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring culinary standards and responsibilities are met<\/strong>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food & beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring exceptional customer service<\/strong>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n<br>\n<strong>Maintaining culinary goals<\/strong>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manage inventories according to budget.<\/li>\n<\/ul>\n<br>\n<strong>Supports training and development activities<\/strong>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n<br>\n<strong>Additional responsibilities<\/strong>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n<br>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 3 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>POSITION SUMMARY The Head Baker oversees bakery operations, ensuring the production of high-quality baked goods through recipe development, quality control, inventory management, and staff supervision. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p>

<p><h4>Bank overview</h4> <p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p> <p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p> <p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p> <p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p> <h4>Responsibilities of the role</h4> <p>The job holder will be responsible for:</p> <h4>Strategy and governance</h4> <ul> <li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li> <li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li> <li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li> <li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li> <li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li> </ul> <h4>Application ecosystem management</h4> <ul> <li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li> <li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li> <li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li> <li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li> <li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li> </ul> <h4>Collaboration and stakeholder management</h4> <ul> <li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li> <li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li> <li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li> <li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li> <li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li> </ul> <h4>Leadership and people management</h4> <ul> <li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li> <li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li> <li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li> <li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li> <li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li> </ul> <h4>Areas of knowledge, qualification and experience</h4> <ul> <li>20+ years of technology, digital or application support experience.</li> <li>10+ years in a managerial and leadership role (mandatory).</li> <li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li> <li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li> <li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li> <li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li> <li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li> <li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li> <li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li> <li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li> <li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li> <li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li> <li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li> <li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li> <li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li> <li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li> <li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li> <li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li> <li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li> <li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li> <li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li> </ul></p><p></p>

<p><h4>Job overview</h4> <p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li> <li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li> <li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li> <li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li> <li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li> <li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li> <li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li> <li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li> <li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li> <li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li> <li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li> </ul> <h4>Key requirements</h4> <ul> <li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li> <li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li> <li><strong>Skills:</strong></li> <ul> <li>Strong negotiation and contract management skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Analytical and problem-solving abilities.</li> <li>Knowledge of healthcare regulations and accreditation standards.</li> <li>Proficiency in relevant software and technology tools.</li> <li>Regional medical industry knowledge.</li> </ul> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p>&nbsp;</p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p>&nbsp;</p><p><br></p><p>CANDIDATE PROFILE&nbsp;</p><p><br></p><p>&nbsp;</p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p>&nbsp;</p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p>&nbsp;</p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>

<p><h4>Job summary</h4> <p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of spa operations and budgets</h4> <ul> <li>Assumes the responsibilities of the Spa Director in his/her absence.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> <li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li> <li>Manages supplies and equipment inventories within budget.</li> <li>Maintains cleanliness of spa and related areas and equipment.</li> <li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li> </ul> <h4>Ensuring and delivering exceptional customer service</h4> <ul> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li> <li>Strives to improve service performance.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> <li>Observes service behaviors of employees and providing feedback to individuals.</li> <li>Participates in employee progressive discipline procedures.</li> <li>Participates in an on-going employee recognition program.</li> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Supervises on-going training initiatives and conducting training when appropriate.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li> <li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory &amp; Arabic can be a plus</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role is far more than just handing out towels, in the Leisure department we are committed not only to ensure that facilities are as they should be but striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Spa &amp; Recreation Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! The Diplomat Radisson Blu Hotel, Residence &amp; Spa Bahrain is ideally located in the heart of the city s commercial and diplomatic area with 245-keys as well as 121 Residence unit. The hotel also have one of the largest convention center in the city as well as 15 meeting rooms as well as six restaurants and bars. The Diplomat Garden with 3 swimming pools, the extensive The Diplomat Spa, s state-of-the-art gym and an exclusive Ladies only Spa &amp; Gym are part of the hotel s facilities to make every moment matter! If you say Yes I Can! here at the Radisson Blu Hotel, we re looking for problem solvers just like you! At Radisson Blu, we stand out together as one team and make memorable moments for our guests. Interested then why not say Yes I Can! as we are looking for passionate people just like you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Female Candidate only</p><p>Proven experience in similar role in luxury spa and health club for a minimum of 2 years</p><p>Excellent managerial skills with a hands-on approach and lead-by-example work style</p><p>Commitment to exceptional guest service with a passion for the hospitality industry</p><p>Ability to find creative solutions, offering advice and recommendations</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Experienced in using IT systems on various platforms</p><p>Strong communication skills</p><p></p></section>

<p>At EY, we re all in to shape your future with confidence.</p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>EY Parthenon is recruiting for a Valuations Senior Manager to assist our MENA based Oil and Gas clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p>Your key responsibilities</p><p>As a Valuations Senior Manager, you'll be working on large Oil and Gas clients delivering valuations and modelling projects to high standards. You will also be engaged in driving growth through business development and active solution positioning.</p><p>You'll perform valuations and modelling assignments, as well as being involved in drafting presentations and reports, formulating views, presenting conclusions to client and teams.</p><p>Skills and attributes for success</p><p>Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in finance, economics, accounting, or business.</p><p>At least 7 years of valuation work experience with Oil and Gas/Energy clients with a significant part spent working at a Big 4.</p><p>Experience managing valuation projects for M&amp;A, Purchase Price Allocations, and Fair Valuations.</p><p>Financial modeling skills, including building and reviewing models for Energy businesses.</p><p>Proven ability to write and own valuation reports for M&amp;A and Financial Reporting.</p><p>Have hunger to grow and develop professionally.</p><p>Have valuation experience in a professional services/Big 4 firmand working with large clients.</p><p>Have commercial drive and hunger for business development</p><p>Made progress towards a CFA, CA, or other professional qualification.</p><p>We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.</p>

<p><h4>Job summary</h4> <p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings. The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p> <h4>Candidate profile</h4> <p><strong>Experience</strong><br> Must have a minimum of 5 years spent in the recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p> <p><strong>Education</strong><br> University degree required or equivalent. Hospitality industry certifications.</p> <h4>Core work activities</h4> <p>The primary responsibilities of the role include:</p> <h4>Guest engagement</h4> <ul> <li>Achieve guest voice and full engagement fitness.</li> <li>Responsible for entire sports club financial and business operations including memberships.</li> <li>Implement new beach club service initiatives to achieve our vision.</li> <li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li> <li>Enhance water sports and marina services.</li> <li>Continuously improve the facility in terms of renewing equipment, brainstorm and come up with ideas of new initiatives and diversify the choice of facilities for our guests.</li> <li>Ensure safety and security around the resort and especially while guests are at sea.</li> <li>Be present in the operation for personalized guests’ interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li> <li>Embrace community footprints and engage guests in these activities.</li> <li>Quality follow-up with members, member and guest recognition.</li> <li>Overlook all areas under The Ritz Kids program.</li> </ul> <h4>Enhance the overall resort experience</h4> <ul> <li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li> <li>Add additional unique services and amenities.</li> <li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li> <li>Enhance joggers experience.</li> <li>Plan and organize monthly and annual events that are planned for the members.</li> <li>Enhance incentive groups experience and team-building exercises.</li> </ul> <h4>Events, activities and entertainment</h4> <ul> <li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li> <li>Maximize guests participation in all events organized.</li> <li>Lead the team in organizing sports club events and activities.</li> <li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li> <li>Improve merchandising within sports club.</li> </ul> <h4>Recreation financial performance</h4> <p>Exceed revenue goals and profitability by:</p> <ul> <li>Inventory management, reduce expenses.</li> <li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li> <li>Evaluate potential marina members and increase membership base including dry storage options.</li> <li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li> <li>Strengthen corporate membership relations and opportunities.</li> <li>Smart approach to membership to ensure our database count is increased.</li> <li>Create loyalty program for group corporate membership accounts.</li> <li>Membership pricing and positioning strategy.</li> <li>Protect and maintain all property assets by taking charge of regular maintenance.</li> </ul> <h4>Leadership</h4> <ul> <li>Integration with health club operations.</li> <li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li> <li>Execute urgent matters without hesitation and complete daily tasks.</li> <li>Adapt to changes and overcome difficult challenges.</li> <li>Maintain a professional attitude at all times.</li> <li>Consistently plan ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li> <li>Display an open-minded approach and actively want to improve as a leader.</li> <li>Open to critique and understands its value for professional improvement.</li> <li>Interested in learning from superiors and colleagues.</li> <li>Spend time to understand business and relationships at the hotel.</li> <li>Work toward setting specific achievable goals for self and team members.</li> <li>Effectively work within a fast-paced dynamically changing business.</li> <li>Achieve guest engagement goals.</li> <li>Attend and participate in weekly leadership (CE) meetings.</li> </ul> <h4>Employee engagement (ES)</h4> <ul> <li>Take charge of the monthly departmental meeting and record minutes.</li> <li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li> <li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li> <li>Respond openly to each request coming from the team members by practicing the open door policy.</li> <li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li> <li>Achieve turnover goal (18% and below).</li> <li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li> <li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li> <li>Build great relationships with team members.</li> <li>Use past experiences and new leadership tools to improve daily work processes.</li> <li>Support team members by presenting clear job breakdowns and job descriptions.</li> <li>Achieve minimum of 3 hours training for each employee per week.</li> <li>Energize effective and energizing line-ups on a daily basis.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2395 - Manager - CVM and Retention • Operation Zain Bahrain • Division Commercial • Location Bahrain - Manama</p><p>The Manager of CVM &amp; Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>Monitor churn trends and provide proactive insights to minimize attrition.</li><li>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>Implement personalized communication strategies for different customer segments.</li><li>Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>Perform other related duties or special projects assigned by Senior Management.</li></ul><p><strong>Education and Experience</strong></p><ul><li>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master s degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Ensure the smooth operation and coordination of the hotel through respective department heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary).<br>\nProvide leadership that engages and motivates our team of exceptionally guest oriented Heartists.<br>\nDirect operational needs to ensure compliance with the hotel\u2019s annual budget and 5 year strategic plan.<br>\nProvide coaching, leadership development, and goal setting with hotel department heads.<br>\nAssist in the preparation of the annual operations budget\/plan and achieve the profit objectives therein.<br>\nEnsure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved.<br>\nPlay a lead role in yield management for Rooms, Food & Beverage and Spa.<br>\nBe a key player in redevelopment and capital projects from an operations viewpoint.<br>\nEnsure the implementation and delivery of all Raffles standards.<br>\nHandle all guest concerns and ensure effective follow up thereof.<br>\nAssist in labor management and the maintenance of productivity levels.<br>\nFollow up on all guest comments, responding to any guest complaints or requests.<br>\nProvide active leadership role in the culture of health and safety and accident prevention.<br>\nAct as hotel champion and culture leader in hotel committees.<br>\nFunction as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team.<br>\nPlay a key role and lead change management for Rooms and Food & Beverage initiatives.<br>\nAssume the responsibilities of the General Manager in his\/her absence.<\/p>\n<h4>Qualifications<\/h4>\n<p>Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience.<br>\nClear knowledge of budget planning and execution.<br>\nPost secondary diploma\/degree in hospitality an asset.<br>\nProven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results.<br>\nExceptional interpersonal and guest relations skills.<br>\nProven team-leader with outstanding motivational skills and coaching ability.<br>\nAbility to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions.<br>\nComfortable working evenings, weekends, holidays and various schedules.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain.<br>\nEmployee benefit card offering discounted rates in Accor worldwide.<br>\nLearning programs through our Academies.<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration &amp; Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication &amp; Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>

<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food &amp; Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM &amp; HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification &amp; Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","

<p>We are seeking a results-driven Business Development Manager to drive new business growth and expand enterprise accounts in Bahrain and across the Middle East. The role focuses on solution selling of IT, digital engineering, and enterprise technology services.</p><p>Drive end-to-end revenue growth for IT, Digital, and Engineering services</p><p>Acquire new enterprise accounts and expand existing ones across the region</p><p>Sell Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Achieve quarterly and annual revenue targets</p><p>Build strong relationships with C-level and senior stakeholders</p><p>Manage a healthy sales pipeline, forecasting, and reporting</p><p>Lead contract negotiations and commercials with internal teams</p><p>Collaborate with technical and delivery teams for solution positioning</p><p>Identify new market opportunities and improve sales effectiveness</p><p><strong>Desired Candidate Profile</strong></p><p>8+ years in Enterprise Sales / Business Development / Solution Selling</p><p>Experienced in selling IT, Digital, or Engineering services</p><p>Proven success in solution sales in Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Mandatory experience in Bahrain and Middle East markets</p><p>Understanding of offshore/global delivery models (India/GCC)</p><p>Strong consultative and value-based selling expertise</p><p>Proven hunter-farmer capability for enterprise accounts</p><p>MBA preferred; Engineering background is a plus</p><p>Prior experience in Engaging with CXO, VP, Director-level stakeholders</p><p>Prior experience in managing complex, large enterprise deals</p><p>Strong negotiation, pricing, and SLA management skills</p><p>Strong commercial acumen and result orientated</p><p>Excellent communication, presentation, and negotiation skills</p><p>Strong local network in Bahrain (enterprise/government preferred)</p><p>Fluent in English and Arabic (mandatory)</p>

<p>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms. In this role, you will be the day-to-day point of contact for a portfolio of partners. You will manage relationships, support campaign delivery, and help partners get the most out of the platform. This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.</p><p><b><br></b></p><p><b>Main Responsibilities</b></p><ul><li>Manage a portfolio of partners serving as their primary contact for day-to-day queries, updates, and renewals</li><li>Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly</li><li>Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief</li><li>Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly</li><li>Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events</li><li>Keep partner records, activity logs, and pipeline data up to date in the internal systems</li><li>Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 2 years of experience in account management, sales, partnerships, or a client-facing role fresh graduates with strong internship experience will be considered</p><p>Strong communicator comfortable building rapport with partners over email, phone, and in person</p><p>Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously</p><p>A genuine interest in the student market and the brands that serve it</p><p>Fluency in Arabic and English is a strong advantage</p><p>Based in or willing to operate across Saudi Arabia or Bahrain</p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>