Head Pastry Jobs - Manama Bahrain

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales and marketing communications report.</li> <li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events and trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet and intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and/or print shop.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart,</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly.</p> <p>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.</p> <p>Ensures that projects, department milestones, and goals are met and within budget.</p> <p>Organizing workflow and ensuring that associates understand their duties or delegated tasks.</p> <h4>Qualifications</h4> <li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level.</li> <li>Good working knowledge of MS Excel, Word, and PowerPoint.</li> <li>High degree of professionalism with sound human resources management and business acumen capabilities.</li> <h4>Additional information</h4> <li>English and conversational Arabic/Hindi</li> <li>Team player and dedication</li></p><p></p>

<p>URGENT Oversee the company s Quality Management System, manage ISO 9001 certification cycles, lead internal audits, implement corrective actions, and build a culture of continuous improvement across all departments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ISO 9001 Lead Auditor</li><li>QMS Management</li><li>CAPA</li><li>Supplier Audit</li><li>7+ Years Exp.</li></ul>

<ul><li>Drive revenue growth by developing and executing strategic sales plans tailored to market trends and customer needs.</li><li>Lead, mentor, and inspire a dynamic sales team to exceed targets while fostering a culture of accountability and continuous improvement.</li><li>Analyze sales data and performance metrics to refine approaches and identify new opportunities for growth.</li><li>Cultivate strong relationships with key clients, ensuring exceptional service and retention through regular engagement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred for advanced strategic insight.</li><li>Minimum 5 years of progressive sales experience in a relevant industry, demonstrating a track record of achieving and surpassing sales goals.</li><li>Proven leadership skills, with experience managing teams and driving performance through motivation and empowerment.</li><li>Strong analytical skills, able to interpret sales data and market research to make informed decisions.</li></ul>

<p><h4>Position summary</h4> <p>Entry level management position that focuses on supporting the day-to-day activities in housekeeping, recreation/health club and laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections</p><p></p>

<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li> <li>2-year degree from an accredited university</p><p></p>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>-15 years of experience in freight forwarding and Logistics sales.</p></li><li><p>Experience in the UAE, Saudi Arabia, or Bahrain market.</p></li><li><p>Proven ability to generate new business and manage customer accounts.</p></li><li><p>Existing customer portfolio or captive business would be an advantage.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Valid UAE, Saudi, or BAHRAIN driving licence (as applicable).</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>5-15 years of experience in freight forwarding and logistics sales.</p></li><li><p>Experience in the UAE, Bahrain market.</p></li><li><p>Proven ability to generate new business and manage customer accounts.</p></li><li><p>Existing customer portfolio or captive business would be an advantage.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Valid UAE, Saudi, or BAHRAIN driving licence (as applicable).</p></li></ul><p></p></section>

<p>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of a bachelor s degree in BIS, computer science or equivalent. Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers Ability to troubleshoot of network issues with different teams, entities, ISP and vendors Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening. Immediate join upon passing the job interview.</p>

<p>We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.</p><p>What's On Your Plate:</p><ul><li>Monitor and analyze sales performance that is KPI driven.</li><li>Ensure SOP compliance by the sales team and optimize SOP based on practical learnings from sales, logistics, finance, and training.</li><li>Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.</li><li>Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.</li><li>Collaborate in the execution of regional campaigns that both impact branding and sales performance.</li><li>Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team s performance.</li><li>Roll out reports for the sales team to manage sales performance.</li><li>Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business or any related field. 5+ years of BI/analytics with exposure to sales. Highly analytical &amp; numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships. Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks. Passionate about sales: metrics driven with a deep understanding of branding. Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels. Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experience in the water industry and relevant experience in executing high value EPC desalination projects in the position of Project Director / Key Executive Position</p><br><ol><li><p>Understand the scope of the project</p></li><li><p>Independently plan, sequence and execute desalination projects. </p></li><li><p>Responsible for budget development, cost control, scheduling, stakeholder liaison, resource management, and risk mitigation. </p></li><li><p>Ensure timely project completion and P&amp;L for the project</p></li><li><p>Prepare detailed work plans and project schedules. </p></li><li><p>Determine and allocate resources including resources, equipment, time and budget. </p></li><li><p>Review QA/QC compliance and project standards regularly. </p></li><li><p>Ensure high standards of EHS and Quality Assurance.</p></li><li><p>Monitor project expenditure, cash flow, and financial records. </p></li><li><p>Negotiate with vendors and subcontractors. </p></li><li><p>Ensure statutory compliance at the site. </p></li><li><p>Maintain strong relationships with clients and consultants and all key stakeholders</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified engineering professional in Civil, Mechanical, Chemical or Power Engineering </p></li><li><p>Demonstrated leadership-level project execution experience. </p></li><li><p>Experience in leading desalination projects (EPC)</p></li><li><p>Strong exposure to complex project environments and reputed organizations. </p></li><li><p>GCC market experience is highly desirable. </p></li><li><p>Excellent stakeholder management and communication skills. </p><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p><b>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</b></p><p><br></p><p><br></p><p><b>Skills</b></p><p><br></p><p>Minimum of a bachelor’s degree in BIS, computer science or equivalent.</p><p>Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology</p><p>Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers</p><p>Ability to troubleshoot of network issues with different teams, entities, ISP and vendors</p><p>Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening.</p><p>Immediate join upon passing the job interview.</p><p>&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of a bachelor s degree in BIS, computer science or equivalent. Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers Ability to troubleshoot of network issues with different teams, entities, ISP and vendors Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening. Immediate join upon passing the job interview.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p><strong>Responsibilities for Desktop, Servers &amp; Network Administrator:</strong></p><ul><li>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certification: MCSE and CCNA</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing. Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it s an internal hire) and adhere to these established policies, procedure and controls Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc. Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc. Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV Responsible for Fund audits in relation to any TA related PBC requirements Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage. Possess good email etiquettes as the candidate will be communicating with the investors and clients Confident in communicating with investors and handle any situations that arise in line with Apex s policies Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity. Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes. Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through. Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Overall, 5-7 years of experience with a minimum of 3 years experience in Transfer Agency role</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><strong>Production Planning &amp; Control</strong>: Create production schedules, manage workflow to meet deadlines and specifications, and monitor progress to ensure timely completion of projects</li><li><strong>Quality Assurance</strong>: Implement and enforce quality control standards and procedures to ensure projects meet company and customer requirements.</li><li><strong>Budget &amp; Cost Management</strong>: Develop and manage production budgets, estimate costs, and implement measures to control expenses and improve profitability.</li><li><strong>Staff Management</strong>: Supervise, motivate, and train production staff, assigning tasks and evaluating performance to ensure an efficient and productive team.</li><li><strong>Resource &amp; Inventory Management</strong>: Determine and secure necessary resources, including raw materials, equipment, and workforce, and oversee inventory levels.</li><li><strong>Equipment Maintenance</strong>: Organize routine maintenance and troubleshooting for production machinery and equipment to ensure they are in good working order.</li><li><strong>Health &amp; Safety</strong>: Ensure adherence to all health and safety regulations and foster a safe work environment for all personnel.</li><li><strong>Process Improvement</strong>: Identify opportunities to enhance production processes, reduce costs, and improve overall efficiency and productivity.</li><li><strong>Cross-Departmental Collaboration</strong>: Work with other departments, such as engineering, logistics, and sales, to coordinate activities and ensure a smooth flow of operations.</li><li><strong>Reporting</strong>: Track key performance indicators (KPIs), prepare performance reports, and communicate progress and issues to upper management.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marine Engineering, Naval Architecture, or a related field, with a strong foundation in ship repair processes.</li><li>Minimum of 15 years of experience in project management within the ship repair or maritime industry, showcasing a proven track record.</li></ul><br><p></p></section>

<p><h4>About the job</h4> <p><strong>Employment type:</strong> Contract (On-site)<br> <strong>Contract length:</strong> 12 months (with potential extension)<br> <strong>Location:</strong> Bahrain<br> <strong>Function:</strong> Corporate Banking / Payments / Commercial Cards</p> <h4>Purpose of the project</h4> <p>We are seeking a seasoned banking professional to lead the growth and expansion of our Commercial Cards and B2B payments portfolio in Bahrain. The role will focus on driving corporate client acquisition, scaling cardable supplier payment opportunities, and strengthening the bank's position as a strategic partner for enterprise clients. The ideal candidate brings strong expertise in commercial cards, corporate banking, and payment solutions, with a proven track record in business development, portfolio growth, and stakeholder management.</p> <h4>Core responsibilities and accountabilities</h4> <ul> <li>Drive growth of the commercial card's portfolio across large corporates and mid-market segments.</li> <li>Identify and unlock B2B supplier payment opportunities and increase card penetration.</li> <li>Develop and execute go-to-market strategies aligned with regional priorities.</li> <li>Manage relationships with corporate clients including MNCs and enterprises.</li> <li>Position the bank as a trusted advisor in supplier payments and working capital optimization.</li> <li>Support product development and commercial card solution launches.</li> <li>Collaborate with internal stakeholders across transaction banking, risk, and operations.</li> <li>Conduct market and competitor analysis to enhance offerings.</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>12 to 18+ years of experience in corporate banking, payments, or commercial cards.</li> <li>Strong expertise in B2B payments and corporate client management.</li> <li>Proven track record in business development and revenue growth.</li> <li>Experience managing corporate portfolios and cross-functional teams.</li> <li>Strong stakeholder management and communication skills.</li> </ul> <h4>Key competencies</h4> <ul> <li>Strategic thinking and commercial acumen</li> <li>Client relationship management</li> <li>Sales leadership and execution</li> <li>Product innovation and market development</li> <li>Data-driven decision making</li> </ul> <h4>Mandatory skills</h4> <ul> <li>Strong experience across the GCC banking markets.</li> <li>Previous experience within banking, digital payment and card solutions, or the FinTech industry.</li> <li>Ability to work in a fast-paced matrix organisation.</li> <li>Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage.</li> </ul> <h4>Preferred skills</h4> <ul> <li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li> <li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li> <li>An understanding of regional regulations across financial services or payment networks.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training &amp; Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health &amp; Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>We are seeking a visionary and enthusiastic Director of Spa to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.<\/p>\n<p><strong>Responsibilities include:<\/strong><br>\n<li>Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning<\/li>\n<li>Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety<\/li>\n<li>Create unique, personalized wellness experiences that reflect local culture and global trends<\/li>\n<li>Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service<\/li>\n<li>Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility<\/li>\n<li>Drive marketing initiatives and partnerships to increase spa visibility and revenue<\/li>\n<li>Implement sustainable practices and ensure compliance with industry regulations<\/li>\n<li>Collaborate with cross-functional teams to integrate spa services into the overall guest experience<\/li>\n<li>Stay abreast of industry trends and introduce innovative treatments and programs<\/li>\n<li>Ensure cultural sensitivity and adaptability in all aspects of spa operations<\/li>\n<\/p>\n<h4>Qualifications<\/h4>\n<li>Proven experience in spa management or luxury hospitality, with a track record of successful leadership<\/li>\n<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred<\/li>\n<li>Spa management certifications are a plus<\/li>\n<li>Strong financial acumen with experience in P&L management and revenue growth strategies<\/li>\n<li>Excellent team leadership and mentoring skills<\/li>\n<li>Proficiency in business planning, budgeting, and operational efficiency<\/li>\n<li>In-depth knowledge of spa treatments, therapies, and wellness program development<\/li>\n<li>Experience in marketing, branding, and customer service excellence in a luxury environment<\/li>\n<li>Demonstrated ability to create and implement innovative wellness strategies<\/li>\n<li>Strong understanding of sustainability practices in the spa industry<\/li>\n<li>Cultural sensitivity and awareness, with the ability to work in a multicultural environment<\/li>\n<li>Proficiency in English required; Arabic language skills highly desirable<\/li>\n<li>Adaptability and resilience in a dynamic, fast-paced setting<\/li>\n<li>Exceptional communication and interpersonal skills<\/li>\n<li>Commitment to ongoing professional development and industry trend awareness<\/li>\n<h4>Additional information<\/h4>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li><\/p><p><\/p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve processes and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>