Head Pastry Jobs - Manama Bahrain
330 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Job Overview: </b>We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.</p><p>The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.</p><p>Key Responsibilities</p><ul><li>Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.</li><li>Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.</li><li>Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.</li><li>Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.</li><li>Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.</li><li>Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.</li><li>Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of proven experience in event operations, specializing in both mega and small events.</li><li>Bachelor's degree in Event Management, Business Administration, or a related field.</li><li>Technical background in software, hardware, or network is a significant advantage.</li><li>Strong understanding and experience in managing ticketing operations as a part of the event scope.</li><li>Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.</li><li>Experience in working on F1 events or any international events is a significant advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p><p>You have built teams and led cross-functional projects at scale.</p><p>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p><p>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><h2>Language skills:</h2><p>Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p><p>Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you</p><p>Our Services:</p><p>Investor Due Diligence: AML screening to ensure investor compliance with money laundering All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|) Collection and Identification of Beneficial Owners and Shareholders Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.) PEP identification and Reporting</p><p>Registration and Static Data: Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program. Distribute Investor Communications/ mailings via manual email, portal or system generated</p><p>Dealing & Cash: Receive and Process Subscriptions, Redemptions, Transfers, and Switches Approve bank information for wires Match money received to money in the bank</p><p>Reconciliations: Reconcile money movements related to subscriptions, redemptions, switches and distribution Investigate reconciliation breaks Chase for missing monies related to partial or unsettled payments Ensure custodians/ distributors are all reconciled by the end of each month</p><p>Reporting: Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Caf ) Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more Family Office reporting: Updating FO investor accounts</p><p>Tax, FATCA/CRS: Collection of relevant FATCA/CRS forms TIN and GIIN verification Tax declaration collection Defining tax status of every investor in system</p><p><strong>Desired Candidate Profile</strong></p><p>Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p>
<p>The TTT Assistant Manager is an execution-focused, client-facing role responsible for delivering day-to-day work products across Corporate Tax, Indirect Tax, Accounting Compliance & Reporting, eInvoicing, and AI-enabled tax use cases. The role works closely with client Tax/Finance/Technology stakeholders to translate requirements into practical solutions building data pipelines, reconciliations, dashboards, test packs, and implementation documentation that enable measurable compliance and reporting outcomes.<br>The Assistant Manager operates as a key engine room contributor on engagements owning discrete modules/tasks end-to-end (under Manager/Senior Manager direction) and ensuring delivery is accurate, well-documented, and client-ready.</p><p>A. Tax & compliance delivery outcomes (Corporate Tax / Accounting Compliance & Reporting)<br>Produces accurate, traceable outputs that support tax and accounting compliance reporting (datasets, reconciliations, exception logs, reporting packs) with minimal rework.<br>Demonstrates consistent delivery hygiene: clear documentation, repeatable logic, and evidence-ready outputs.<br>B. Indirect Tax & eInvoicing outcomes<br>Supports indirect tax reporting improvements through data readiness activities, validations, and exception handling routines.<br>Where in scope, supports eInvoicing delivery by preparing/validating data, assisting with requirements and testing, and validating reporting outputs (including data-driven VAT reporting frameworks).<br>C. Analytics outcomes (tools-driven execution)<br>Builds and maintains repeatable analytics workflows using tools such as Alteryx, produces dashboards using Tableau, and performs validations using SQL to support reconciliations and reporting confidence.<br>D. AI outcomes (practical support + validation)<br>Supports AI/GenAI-enabled use cases by preparing structured inputs, documenting requirements, validating outputs against acceptance criteria, and supporting user adoption activities.<br>E. Client experience outcomes<br>Earns client trust through responsiveness, clarity, and structured execution; contributes to workshops with well-prepared materials, crisp analysis, and clear next steps.</p><p>A. Client collaboration and co-creation (mandatory)<br>Partners with client users to clarify requirements, validate scenarios, and iterate quickly on solutions and outputs.<br>B. Ownership and accountability<br>Owns assigned deliverables end-to-end (data prep, dashboard build, test packs, documentation) and drives closure through disciplined follow-up and dependency management.<br>C. Quality and precision<br>Demonstrates strong attention to detail; proactively checks data quality, logic integrity, and documentation completeness before submitting outputs.<br>D. Learning agility<br>Learns new client systems, datasets, and reporting requirements quickly; applies feedback to improve execution quality.<br>E. Professional integrity & secure delivery (mandatory)<br>Handles client data securely and maintains confidentiality; follows engagement documentation and quality standards.<br>F. Mobility (mandatory)<br>Willingness to travel across MENA (and occasionally beyond) based on engagement needs.</p><p>A. Tax and compliance functional capability (execution depth)<br>Working understanding of tax and compliance process flows and the data required to produce reporting outputs across Corporate Tax, Indirect Tax, and accounting-related compliance reporting.<br>B. Data, analytics & validation (tools capability required)<br>Hands-on capability in SQL (extract/validate data, joins/aggregations, reconciliation support).<br>Hands-on proficiency in Alteryx for data preparation/workflows and Tableau for dashboarding/insights (or equivalent tools used on engagements).<br>Ability to execute data quality checks, reconciliations, and exception monitoring rules; ability to explain results clearly to client stakeholders.<br>C. eInvoicing & digital indirect tax reporting (preferred but valuable)<br>Understanding of eInvoicing implementation components (data fields, process impacts, integration touchpoints) and ability to support VAT reporting frameworks through validation and testing support.<br>D. AI/GenAI delivery support (required awareness)<br>Ability to support AI/GenAI initiatives by preparing validation datasets, documenting acceptance criteria, testing output quality, and supporting adoption activities.<br>E. Solution design & SDLC execution (required at task/module level)<br>Ability to produce high-quality delivery artifacts: user stories/requirements notes, data mapping sheets, process flows, test scenarios, defect logs, and release readiness checklists.<br>Familiarity with basic software delivery lifecycle concepts (build/test/release), and ability to collaborate effectively with developers/technical teams on requirements and testing.<br>F. Change enablement (execution support)<br>Ability to support adoption by creating user guides, training materials, and handover documentation; captures user feedback and incorporates improvements.</p><p>A. Requirements support and solution development (client collaboration)<br>Support requirements gathering through workshops and working sessions; document requirements, scenarios, and acceptance criteria.<br>Translate requirements into structured artifacts (data mappings, business rules, process steps) and validate with client stakeholders.<br>B. Data preparation, validation and reconciliation (hands-on delivery)<br>Extract and validate data using SQL; perform reconciliations, investigate variances, and document findings clearly.<br>Build repeatable workflows using Alteryx (or equivalent) to clean, transform, and standardize datasets for reporting/analytics.<br>C. Dashboarding and reporting insights (hands-on delivery)<br>Develop dashboards and analytics outputs using Tableau (or equivalent), ensuring metrics are defined correctly, visuals are clear, and outputs are refreshable and repeatable.<br>D. eInvoicing and VAT reporting support (where applicable)<br>Support eInvoicing activities: data readiness, validation of mandatory fields, testing support, and reporting output checks (including data-driven VAT reporting frameworks where in scope).<br>E. Testing and implementation support (build-test-deploy)<br>Prepare SIT/UAT assets: test scenarios, test scripts, test data, execution trackers, defect logs, and retest evidence.<br>Support deployment readiness through checklists, user readiness inputs, and hypercare issue triage.<br>F. AI/GenAI use case support<br>Support AI/GenAI solutions by documenting requirements, preparing validation datasets, validating outputs, and supporting adoption readiness activities.<br>G. Delivery governance and reporting (mandatory)<br>Maintain task/workplan updates; provide RAID inputs; highlight dependencies early; escalate risks/issues promptly.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Typically 7+ years experience in tax technology delivery, tax/compliance reporting transformation, data & analytics delivery, or consulting/industry roles involving tax data and reporting.<br>Hands-on capability with SQL and at least one analytics workflow and dashboarding tool preferably Alteryx and Tableau to deliver reconciliations, dashboards, and reporting outputs.<br>Demonstrated ability to support testing cycles (SIT/UAT), manage defects, and produce clear documentation for software-enabled solutions.<br>Experience supporting eInvoicing and VAT digital reporting initiatives, including data-driven VAT reporting frameworks.<br>Exposure to AI/GenAI-enabled delivery support activities (validation, adoption support, controls through human oversight).<br>Relevant credentials aligned to role focus (tax/accounting qualification, data/analytics certifications, agile/testing credentials) (recommendation).</p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain. As one of the GCC s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market. In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain. Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.</p><p><b>Responsibilities</b></p><ul><li>Drive the company s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain</li><li>Build and manage a strong pipeline of prospective brand partners and strategic accounts</li><li>Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth</li><li>Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives</li><li>Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience</li><li>Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities</li><li>Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand s presence in the market</li><li>Own commercial targets and consistently deliver against revenue and partnership KPIs</li><li>Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies</li><li>Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bahraini national preferred</li><li>4+ years of experience in sales, business development, partnerships, account management, or commercial roles.</li><li>Proven track record of acquiring new business and managing strategic client relationships</li><li>Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable</li><li>Strong understanding of the Bahraini market, consumer trends, and local business landscape</li><li>Demonstrated ability to meet and exceed commercial targets</li><li>Excellent relationship-building, negotiation, presentation, and communication skills</li><li>Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment</li><li>Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships</li><li>Arabic and English fluency preferred</li><li>Based in Bahrain and available to start immediately</li></ul><p></p></section>
<p><h4>Description</h4>
<p>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain. As one of the GCC’s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market.</p>
<p>In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain. Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.</p>
<h4>Responsibilities</h4>
<li>Drive the company’s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain</li>
<li>Build and manage a strong pipeline of prospective brand partners and strategic accounts</li>
<li>Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth</li>
<li>Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives</li>
<li>Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience</li>
<li>Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities</li>
<li>Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand’s presence in the market</li>
<li>Own commercial targets and consistently deliver against revenue and partnership KPIs</li>
<li>Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies</li>
<li>Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering</li>
<h4>Requirements</h4>
<li>Bahraini national preferred</li>
<li>4+ years of experience in sales, business development, partnerships, account management, or commercial roles</li>
<li>Proven track record of acquiring new business and managing strategic client relationships</li>
<li>Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable</li>
<li>Strong understanding of the Bahraini market, consumer trends, and local business landscape</li>
<li>Demonstrated ability to meet and exceed commercial targets</li>
<li>Excellent relationship-building, negotiation, presentation, and communication skills</li>
<li>Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment</li>
<li>Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships</li>
<li>Arabic and English fluency preferred</li>
<li>Based in Bahrain and available to start immediately</li></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are looking for a dynamic and results-driven Sales Manager (Arabic speaking) to join our team. The role focuses on managing corporate and local accounts, driving MICE business, and supporting catering sales through proactive client engagement.</p>
<ul>
<li>Manage and grow existing corporate and local accounts</li>
<li>Actively source new business through calls, visits, and networking</li>
<li>Handle MICE inquiries (meetings, conferences, events) from lead to conversion</li>
<li>Support catering sales and coordinate with operations for smooth execution</li>
<li>Prepare proposals, contracts, and follow up on quotations</li>
<li>Conduct site inspections and client presentations</li>
<li>Achieve monthly sales targets and revenue goals</li>
<li>Maintain strong relationships to secure repeat business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Arabic speaker (mandatory)</li>
<li>Minimum 2–3 years of experience in a luxury hotel environment within the Kingdom of Saudi Arabia (KSA) – mandatory</li>
<li>Strong knowledge of corporate, MICE, and catering segments</li>
<li>Good negotiation and communication skills</li>
<li>Target-oriented and proactive approach</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>What you will be doing:</strong></p>
<ul>
<li>Oversee the daily operations, ensuring exceptional service and guest satisfaction.</li>
<li>Manage and train restaurant staff, fostering a positive and efficient work environment.</li>
<li>Develop and implement innovative strategies to enhance the dining experience and increase revenue.</li>
<li>Curate and maintain an extensive wine list, providing expert recommendations to guests.</li>
<li>Ensure compliance with health and safety regulations and uphold the highest standards of cleanliness and presentation.</li>
<li>Collaborate with the culinary team to create and update the menu, reflecting seasonal ingredients and trends.</li>
<li>Monitor inventory levels and oversee purchasing to ensure the restaurant is well-stocked.</li>
<li>Handle guest feedback and resolve any issues to maintain a high level of service.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Proven experience as an assistant restaurant manager, preferably in a fine dining or upscale restaurant environment.</li>
<li>Exceptional leadership skills with a passion for hospitality and guest service.</li>
<li>Strong communication and interpersonal skills, with the ability to engage with guests and staff.</li>
<li>Knowledge of Greek cuisine and culture is a plus.</li>
<li>Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.</li>
<li>Flexibility to work evenings, weekends, and holidays as required.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team & working environment:</strong><br>
Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p>
<p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p>
<p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p>
<p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p>
<p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p>
<h4>Job description</h4>
<p>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth.</p>
<p>Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition.</p>
<p>Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.</p>
<p>Direct all sales operations for the hotel to maximize revenue opportunities for all segments and channels.</p>
<p>Establish and grow our market share by developing and maintaining relationships with all clients.</p>
<p>Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements.</p>
<p>Remain up to date with regional and international developments and convert these into sales opportunities.</p>
<p>Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales.</p>
<h4>Qualifications</h4>
<p><strong>Preferably bachelor’s degree and/or hotel management degree.</strong></p>
<p><strong>Minimum of 2 years in a similar capacity with proven records.</strong></p>
<p><strong>Knowledge of hotel features, benefits, and competing hotels within the market.</strong></p>
<p><strong>Strong interpersonal and problem solving abilities.</strong></p>
<p><strong>Excellent written and verbal communication skills.</strong></p>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly. Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards. Ensures that projects/department milestones/goals are met and within budget. Organizing workflow and ensuring that associates understand their duties or delegated tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level.</li><li>Good working knowledge of MS Excel, Word, & Powerpoint.</li><li>High Degree of professionalism with sound human resources management and business acumen capabilities.</li><li>English and conversational Arabic /Hindi</li><li>Team player and dedication</li></ul><p></p></section>
<p><b>Key accountabilities</b>: Contribute to the development of the Risk-Based Internal Audit Plan, ensuring alignment with the CBB strategic goals, risk profile, global internal auditing standards and best practices. Oversee the execution of the Internal Audit Plan by the General Audit team, ensuring timely and effective delivery of audit engagements. Manage the development and implementation of internal audit policies and procedures to establish clear, standardized guidelines for conducting audits across the CBB. Keep the General Audit team informed of emerging trends, tools, and best practices in internal auditing to promote continuous improvement and professional growth.t stage. Update the Internal Audit policies, systems, and processes to ensure alignment with relevant standards and best practices. Guide the general audit team to ensure audit objectives are achieved and aligned with approved plans. Update and maintain the Risk and Control Register based on audit outcomes and evolving risks. Evaluate and enhance the effectiveness of internal control systems to ensure comprehensive risk mitigation. Recommend adjustments to audit activities and propose measures to enhance audit coverage and methodology. Lead the Internal Audit Self-Assessment and Quality Assurance Program to ensure continuous improvement and conformance with Global Internal Audit Standards, achievement of performance objectives, and pursuit of continuous improvement. Implement recommendations from external assessments under the Quality Assurance and Improvement Program. Ensure adherence to professional standards in audit planning, execution, and documentation of evidentiary data. Oversee follow-up on agreed audit recommendations and action plans to ensure timely and effective implementation and assist in preparing periodic status reports on internal and external (non-IT) audit recommendations. Review internal audit reports and supporting documentation prepared by the General Section and submit them to the Chief Internal Auditor. Participate in discussions of draft audit reports with relevant management to ensure clarity and consensus. Ensure timely execution of general (non-IT) audits assigned as per the approved Internal Audit plan. Assist in executing ad-hoc audits assigned by the Board, relevant Board committee, or H.E. the Governor. Liaise with external parties including auditors on matters related to professional audit standards, as requested by the Chief Internal Auditor. Provide consultation on systems, operations, and process controls to support the CBB s objectives, in consultation with the Chief Internal Auditor. Perform general audits as directed by the Chief Internal Auditor. Support the Chief Internal Auditor in executing the functions of the Internal Audit Unit, as requested. Provide leadership and direction to subordinates to support the achievement of departmental goals and objectives. Guide, motivate, and support team members to enhance performance, ensure high-quality output, and promote continuous professional development for future leadership roles. Discuss performance evaluations and appraisal reports for direct reports with Chief Internal Auditor to assess productivity, track progress, and identify training and development needs. Ensure team members remain informed about organizational changes and developments within the Central Bank of Bahrain (CBB).</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification: Bachelor s degree in accounting, Finance, or its equivalent. Professional accounting or internal audit qualifications such as ACCA/CIA/CPA. Minimum Experience: 7+ years of experience, with at least 5 years experience in a similar role preferably in the financial services sector or with a Big4 firm. 5+ years of working experience in Bahrain, with appropriate familiarity with the local market and its regulations.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly.</p><p>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.</p><p>Ensures that projects/department milestones/goals are met and within budget.</p><p>Organizing workflow and ensuring that associates understand their duties or delegated tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level.</li><li>Good working knowledge of MS Excel, Word, & Powerpoint.</li><li>High Degree of professionalism with sound human resources management and business acumen capabilities.</li></ul><p></p></section>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>The position of Director of Engineering is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services, and protection of the Owner\u2019s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.<\/p>\n\n<h4>Summary of responsibilities<\/h4>\n<p>Responsibilities and essential job functions include but are not limited to the following:<\/p>\n<ul>\n<li>Provide advice to senior management on all aspects of engineering support, environmental controls, and the operational efficiency of the property.<\/li>\n<li>Ensure the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.<\/li>\n<li>Control of capital project planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.<\/li>\n<li>Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.<\/li>\n<li>Ensure the colleagues' awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.<\/li>\n<li>Contribute to the hotel\u2019s profitability by ensuring the effective management of the buildings\u2019 environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.<\/li>\n<li>Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests, and that any requests for service are handled in a courteous and efficient fashion.<\/li>\n<li>Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and\/or displayed. Ensure that the hotel fulfills all compliance requirements.<\/li>\n<li>Ensure technically competent engineering colleagues by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.<\/li>\n<li>Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.<\/li>\n<li>Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.<\/li>\n<li>Contribute to a high standard of quality control within the hotel.<\/li>\n<li>Closely supervise outside contractors to ensure the cost effectiveness and the technical efficiency of all services performed. Ensure all work is carried out in accordance with contracts, leases, service agreements and warranties.<\/li>\n<li>Ensure the quality of all work completed by both employees and external contracted colleagues adheres to the standards of good engineering practice.<\/li>\n<li>Contribute to the effectiveness of management decision making by representing the engineering department at all executive and colleagues meetings and by ensuring regular liaison with heads of other departments.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Experience managing large and complex hotel assets, ideally within premium properties<\/li>\n<li>Strong technical knowledge across HVAC, electrical, plumbing, BMS and fire\/life safety systems<\/li>\n<li>Demonstrated experience leading CAPEX projects<\/li>\n<li>Strong understanding of WHS legislation, statutory compliance and building regulations<\/li>\n<li>Excellent contractor, stakeholder and project management capabilities<\/li>\n<li>Exceptional leadership, communication and problem-solving skills<\/li>\n<li>A proactive, solutions-focused mindset with strong commercial acumen<\/li>\n<li>Qualifications in Mechanical, Electrical, Civil Engineering or a related discipline are highly regarded<\/li>\n<li>Knowledge of sustainability practices and energy management systems<\/li>\n<li>Experience working within heritage or highly regulated environments is advantageous<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>We are seeking an experienced and commercially driven senior capital markets professional to lead our structured solutions function.</h4>
<p>This strategic leadership role will be responsible for originating, structuring, and executing sophisticated hedging, investment, and capital markets solutions for corporate, financial institution, and wealth management clients across multiple jurisdictions.</p>
<p>The successful candidate will oversee the development and delivery of structured products, derivatives, and Sharia-compliant solutions while ensuring strong governance, regulatory compliance, and consistent client service standards across the organization.</p>
<p>This is a high-impact role requiring strong expertise in capital markets, derivatives structuring, client advisory, product development, and cross-functional leadership.</p>
<h4>Key responsibilities</h4>
<h4>Capital markets structuring</h4>
<ul>
<li>Lead the origination and execution of structured product transactions, hedging strategies, and investment solutions for corporate, institutional, and wealth management clients.</li>
<li>Develop and expand structured investment and risk management offerings, including Sharia-compliant solutions.</li>
<li>Identify and pursue new business opportunities to drive growth in treasury and capital markets revenues.</li>
<li>Advise clients on the risks, returns, and suitability of hedging and investment products, ensuring clear and transparent communication.</li>
<li>Support the marketing and promotion of capital markets products and solutions across client segments.</li>
<li>Drive cross-selling initiatives across treasury products, including foreign exchange, deposits, fixed income, structured investments, and other capital market solutions.</li>
</ul>
<h4>Derivatives & structured product solutions</h4>
<ul>
<li>Generate innovative trade ideas and structured solutions aligned with market opportunities and client objectives.</li>
<li>Provide pricing insights and structuring expertise for complex derivative and structured product transactions.</li>
<li>Deliver pre- and post-trade support, including stress testing, term sheet review, valuation analysis, and risk assessments.</li>
<li>Collaborate with stakeholders to ensure competitive product pricing and market positioning.</li>
<li>Prepare client presentations, pitch books, market commentary, and product marketing materials.</li>
<li>Partner closely with credit, legal, compliance, risk, treasury, and other business units to ensure robust governance and regulatory compliance.</li>
<li>Contribute to product innovation by identifying market trends, emerging client needs, and new business opportunities.</li>
<li>Drive process improvements and operational efficiencies to enhance execution quality and turnaround times.</li>
</ul>
<h4>Leadership & team development</h4>
<ul>
<li>Lead, mentor, and develop a high-performing structuring team.</li>
<li>Foster collaboration and knowledge sharing across markets and business units.</li>
<li>Establish consistent performance standards and technical excellence within the team.</li>
<li>Support succession planning, talent development, and capability-building initiatives.</li>
<li>Promote a culture of innovation, accountability, and client-centricity.</li>
</ul>
<h4>Education</h4>
<p>Bachelor's degree in finance, economics, mathematics, engineering, business administration, or a related discipline. Master's degree and/or professional qualifications (CFA, FRM, CAIA, or equivalent) preferred.</p>
<h4>Experience</h4>
<ul>
<li>Extensive experience within capital markets, treasury, structured products, derivatives structuring, or investment solutions.</li>
<li>Proven track record of originating and executing complex structured transactions.</li>
<li>Strong understanding of fixed income, foreign exchange, derivatives, structured investments, and hedging solutions.</li>
<li>Experience working with corporate clients, financial institutions, and/or wealth management segments.</li>
<li>Exposure to Islamic finance and Sharia-compliant capital markets products is highly desirable.</li>
<li>Demonstrated leadership experience managing high-performing teams and cross-functional stakeholders.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Strong knowledge of capital markets products, risk management, and treasury solutions.</li>
<li>Expertise in derivatives pricing, structuring methodologies, and market analytics.</li>
<li>Deep understanding of regulatory requirements and governance frameworks applicable to capital markets activities.</li>
<li>Strong financial modelling, analytical, and problem-solving capabilities.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times.</p>
<p>Ensure all reservations are accurately actioned within the same working day.</p>
<p>To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p>
<h4>Qualifications</h4>
<li>English language - fluency is required</li>
<li>Knowledge of the Arabic language is an advantage</li>
<li>Previous experience in a similar capacity is required/preferred in Accor Hotels</li>
<li>Excellent telephone presentation, sales skills, and ability to sell is a plus</li>
<li>Highly interactive and people-friendly attitude</li>
<li>Knowledge of Opera PMS is mandatory</li>
<h4>Additional information</h4>
<p>Team player and dedication</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>