UI developer Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dedicated professional to manage and optimise our SAP systems, ensuring they effectively support our diverse business operations. This is a FULL_TIME position based in Manama, Bahrain. The ideal candidate will play a crucial role in analysing, designing, and implementing SAP-based solutions to enhance our business processes and drive efficiency across the organisation. Responsibilities Business Analysis: Gather requirements, analyze processes, identify gaps, and propose SAP-based solutions for sales and service and other functional modules. Configuration & Design: Configure SAP SD/CS modules (e.g., sales orders, contracts, pricing, billing, service notifications, repair orders, pricing conditions). Implementation: Lead or participate in full lifecycle implementations, including design, build, test, and go-live. Integration: Ensure seamless integration with other SAP modules (MM, FI, PS) and external systems. Support & Troubleshooting: Provide expert support, resolve incidents, and manage post-go-live issues. Documentation: Create functional specifications, test cases, and user manuals. Training & Communication: Train end-users, communicate with stakeholders, and lead workshops. Upgrades and Migration: Assisting in system upgrades, applying SAP Notes, and supporting data migration projects. System Integration: Integrate SAP systems with non-SAP applications and cloud services to support end-to-end business processes. Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services. Demonstrate and apply a thorough understanding of complex SAP systems. Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Collaborate with other members of the IT team to deliver the SAP requirements and develop work program timelines, risk assessments, design documents, and other planning documents. Provide guidance and expertise to team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues with regards to SAP systems. Ability to conduct risk assessment and audits around SAP and support various SAP internal projects. Deliver facts, analyses and recommendations in an accurate, clear and concise manner. Handle multiple technically complex projects or engagements simultaneously Foster relationships with all divisions at appropriate levels. Drive high-quality work products within expected timeframes and on budget.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven 5-7 years of relevant experience in SAP Consulting, with a focus on SAP SD& Service module. Bachelor's degree in Computer Science, Network Engineering or Computer engineering, information technology or engineering in any other related field. Excellent verbal and written communication skills to convey technical information to non-technical stakeholders. Excellent analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Ability to manage multiple priorities and work effectively both independently and as part of a team. Relevant SAP certifications are highly desirable.</p><p></p></section>
<p>The TTT Assistant Manager is an execution-focused, client-facing role responsible for delivering day-to-day work products across Corporate Tax, Indirect Tax, Accounting Compliance & Reporting, eInvoicing, and AI-enabled tax use cases. The role works closely with client Tax/Finance/Technology stakeholders to translate requirements into practical solutions building data pipelines, reconciliations, dashboards, test packs, and implementation documentation that enable measurable compliance and reporting outcomes.<br>The Assistant Manager operates as a key engine room contributor on engagements owning discrete modules/tasks end-to-end (under Manager/Senior Manager direction) and ensuring delivery is accurate, well-documented, and client-ready.</p><p>A. Tax & compliance delivery outcomes (Corporate Tax / Accounting Compliance & Reporting)<br>Produces accurate, traceable outputs that support tax and accounting compliance reporting (datasets, reconciliations, exception logs, reporting packs) with minimal rework.<br>Demonstrates consistent delivery hygiene: clear documentation, repeatable logic, and evidence-ready outputs.<br>B. Indirect Tax & eInvoicing outcomes<br>Supports indirect tax reporting improvements through data readiness activities, validations, and exception handling routines.<br>Where in scope, supports eInvoicing delivery by preparing/validating data, assisting with requirements and testing, and validating reporting outputs (including data-driven VAT reporting frameworks).<br>C. Analytics outcomes (tools-driven execution)<br>Builds and maintains repeatable analytics workflows using tools such as Alteryx, produces dashboards using Tableau, and performs validations using SQL to support reconciliations and reporting confidence.<br>D. AI outcomes (practical support + validation)<br>Supports AI/GenAI-enabled use cases by preparing structured inputs, documenting requirements, validating outputs against acceptance criteria, and supporting user adoption activities.<br>E. Client experience outcomes<br>Earns client trust through responsiveness, clarity, and structured execution; contributes to workshops with well-prepared materials, crisp analysis, and clear next steps.</p><p>A. Client collaboration and co-creation (mandatory)<br>Partners with client users to clarify requirements, validate scenarios, and iterate quickly on solutions and outputs.<br>B. Ownership and accountability<br>Owns assigned deliverables end-to-end (data prep, dashboard build, test packs, documentation) and drives closure through disciplined follow-up and dependency management.<br>C. Quality and precision<br>Demonstrates strong attention to detail; proactively checks data quality, logic integrity, and documentation completeness before submitting outputs.<br>D. Learning agility<br>Learns new client systems, datasets, and reporting requirements quickly; applies feedback to improve execution quality.<br>E. Professional integrity & secure delivery (mandatory)<br>Handles client data securely and maintains confidentiality; follows engagement documentation and quality standards.<br>F. Mobility (mandatory)<br>Willingness to travel across MENA (and occasionally beyond) based on engagement needs.</p><p>A. Tax and compliance functional capability (execution depth)<br>Working understanding of tax and compliance process flows and the data required to produce reporting outputs across Corporate Tax, Indirect Tax, and accounting-related compliance reporting.<br>B. Data, analytics & validation (tools capability required)<br>Hands-on capability in SQL (extract/validate data, joins/aggregations, reconciliation support).<br>Hands-on proficiency in Alteryx for data preparation/workflows and Tableau for dashboarding/insights (or equivalent tools used on engagements).<br>Ability to execute data quality checks, reconciliations, and exception monitoring rules; ability to explain results clearly to client stakeholders.<br>C. eInvoicing & digital indirect tax reporting (preferred but valuable)<br>Understanding of eInvoicing implementation components (data fields, process impacts, integration touchpoints) and ability to support VAT reporting frameworks through validation and testing support.<br>D. AI/GenAI delivery support (required awareness)<br>Ability to support AI/GenAI initiatives by preparing validation datasets, documenting acceptance criteria, testing output quality, and supporting adoption activities.<br>E. Solution design & SDLC execution (required at task/module level)<br>Ability to produce high-quality delivery artifacts: user stories/requirements notes, data mapping sheets, process flows, test scenarios, defect logs, and release readiness checklists.<br>Familiarity with basic software delivery lifecycle concepts (build/test/release), and ability to collaborate effectively with developers/technical teams on requirements and testing.<br>F. Change enablement (execution support)<br>Ability to support adoption by creating user guides, training materials, and handover documentation; captures user feedback and incorporates improvements.</p><p>A. Requirements support and solution development (client collaboration)<br>Support requirements gathering through workshops and working sessions; document requirements, scenarios, and acceptance criteria.<br>Translate requirements into structured artifacts (data mappings, business rules, process steps) and validate with client stakeholders.<br>B. Data preparation, validation and reconciliation (hands-on delivery)<br>Extract and validate data using SQL; perform reconciliations, investigate variances, and document findings clearly.<br>Build repeatable workflows using Alteryx (or equivalent) to clean, transform, and standardize datasets for reporting/analytics.<br>C. Dashboarding and reporting insights (hands-on delivery)<br>Develop dashboards and analytics outputs using Tableau (or equivalent), ensuring metrics are defined correctly, visuals are clear, and outputs are refreshable and repeatable.<br>D. eInvoicing and VAT reporting support (where applicable)<br>Support eInvoicing activities: data readiness, validation of mandatory fields, testing support, and reporting output checks (including data-driven VAT reporting frameworks where in scope).<br>E. Testing and implementation support (build-test-deploy)<br>Prepare SIT/UAT assets: test scenarios, test scripts, test data, execution trackers, defect logs, and retest evidence.<br>Support deployment readiness through checklists, user readiness inputs, and hypercare issue triage.<br>F. AI/GenAI use case support<br>Support AI/GenAI solutions by documenting requirements, preparing validation datasets, validating outputs, and supporting adoption readiness activities.<br>G. Delivery governance and reporting (mandatory)<br>Maintain task/workplan updates; provide RAID inputs; highlight dependencies early; escalate risks/issues promptly.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Typically 7+ years experience in tax technology delivery, tax/compliance reporting transformation, data & analytics delivery, or consulting/industry roles involving tax data and reporting.<br>Hands-on capability with SQL and at least one analytics workflow and dashboarding tool preferably Alteryx and Tableau to deliver reconciliations, dashboards, and reporting outputs.<br>Demonstrated ability to support testing cycles (SIT/UAT), manage defects, and produce clear documentation for software-enabled solutions.<br>Experience supporting eInvoicing and VAT digital reporting initiatives, including data-driven VAT reporting frameworks.<br>Exposure to AI/GenAI-enabled delivery support activities (validation, adoption support, controls through human oversight).<br>Relevant credentials aligned to role focus (tax/accounting qualification, data/analytics certifications, agile/testing credentials) (recommendation).</p>
<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Daily Operations Management:</strong> Oversee the resort s day-to-day operations, ensuring seamless functionality across all departments.</li><li><strong>Guest Relations:</strong> Address and resolve guest concerns and feedback promptly and professionally, maintaining high service standards and enhancing guest satisfaction.</li><li><strong>Team Leadership:</strong> Provide guidance and support to staff during shifts, ensuring operational efficiency, staff productivity, and adherence to service standards.</li><li><strong>Emergency Management:</strong> Serve as the first point of contact for emergencies or incidents, coordinating responses and reporting to senior management as required.</li><li><strong>Policy and Procedure Compliance:</strong> Ensure all resort policies, procedures, and standards are consistently followed and upheld.</li><li><strong>Interdepartmental Coordination:</strong> Collaborate with department heads to resolve operational issues and enhance service delivery.</li><li><strong>Reporting:</strong> Prepare daily operational reports, including guest feedback, incident logs, and shift summaries, for senior management review.</li><li><strong>Health and Safety:</strong> Ensure compliance with health, safety, and hygiene regulations to provide a secure environment for guests and staff.</li><li><strong>Guest Experience Oversight:</strong> Oversee the entire guest journey, from reservations to departure, ensuring a seamless and exceptional experience.</li><li><strong>Professional Development:</strong> Support the growth and development of reservation agents and front office staff to strengthen succession planning.</li><li><strong>KPI Management:</strong> Establish and monitor key performance indicators (KPIs) for the Front Office and guest satisfaction to drive service excellence.</li><li><strong>Front Office Operations:</strong> Assist with guest check-ins and check-outs, ensuring all procedures are followed accurately and efficiently.</li><li><strong>Cross-Departmental Support:</strong> Assist in various hotel areas, including Food & Beverage operations, to eliminate potential service issues.</li><li><strong>Proactive Guest Service:</strong> Respond promptly to requests, leading by example and fostering a proactive and resourceful team culture.</li><li><strong>Health & Safety Responsibility:</strong> Ensure the well-being of all patrons, guests, and staff members, adhering to the resort s safety protocols and procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prior experience in a leadership role is essential. Previous experience with Property Management Systems is required. Must be proficient in Microsoft Windows applications. A University or College degree in a related discipline is preferred. Must maintain a polished and professional presentation. Strong ability to resolve issues effectively while maintaining positive guest interactions. Highly dependable with a strong sense of accountability. Capable of performing efficiently in a fast-paced environment. Ability to work seamlessly within a team-oriented setting. Must prioritize guest needs, remaining calm, courteous, and attentive at all times.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Experience Requirement</strong></p><ul><li><p>Minimum <strong>5–8+ years</strong> of experience in Dynamics 365 F&O</p></li><li><p>At least <strong>2+ full-cycle implementations</strong> in Finance & HR modules</p></li></ul><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Requirement Analysis & Solution Design</strong></p><ul><li><p>Engage with finance, HR, and business stakeholders to gather and analyse requirements</p></li><li><p>Map business processes to D365 capabilities</p></li><li><p>Prepare functional design documents (FDDs) and solution architecture</p></li><li><p>Identify process improvements and recommend best practices</p></li></ul><br><p><strong>2. Implementation & Module Activation</strong></p><ul><li><p>Configure and implement Dynamics 365 F&O modules including:</p></li><li><p>Finance (GL, AP, AR, Fixed Assets, Budgeting, Cash & Bank)</p></li><li><p>HR (Core HR, Leave & Absence, Employee Lifecycle, Payroll integration where applicable)</p></li><li><p>Perform module setup, workflows, and system parameter configuration</p></li><li><p>Lead data migration activities (master and transactional data)</p></li><li><p>Coordinate with technical team for customizations, integrations, and reporting</p></li></ul><br><p><strong>3. Testing & Deployment</strong></p><ul><li><p>Prepare and execute test scenarios (SIT/UAT)</p></li><li><p>Support UAT cycles and obtain business sign-offs</p></li><li><p>Manage go-live planning and production deployment</p></li><li><p>Ensure minimal disruption during rollout</p></li></ul><br><p><strong>4. Support & Continuous Improvement</strong></p><ul><li><p>Provide post-go-live system support and issue resolution</p></li><li><p>Troubleshoot functional issues and optimize workflows</p></li><li><p>Implement system enhancements and change requests</p></li><li><p>Ensure system stability, performance, and compliance</p></li></ul><br><p><strong>5. Stakeholder & Vendor Coordination</strong></p><ul><li><p>Act as a bridge between business, IT, and implementation partners</p></li><li><p>Provide regular updates to management on progress, risks, and issues</p></li><li><p>Support vendor coordination and delivery validation</p></li></ul><br><p><strong>6. Documentation & Governance</strong></p><ul><li><p>Maintain detailed documentation including:</p></li><li><p>Functional documents</p></li><li><p>SOPs and user manuals</p></li><li><p>Process workflows</p></li><li><p>Ensure adherence to governance, audit, and compliance requirements</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills & Experience</strong></p><p><strong>Technical & Functional Skills</strong></p><ul><li><p>Strong experience in <strong>Dynamics 365 Finance & Operations (F&O)</strong></p></li><li><p>Hands-on expertise in:</p></li><li><p>Finance modules (mandatory)</p></li><li><p>HR module (preferred)</p></li><li><p>Experience in <strong>end-to-end implementation projects</strong></p></li><li><p>Good understanding of business processes in:</p></li><li><p>Finance operations</p></li><li><p>HR lifecycle management</p></li></ul><br><p><strong>Core Competencies</strong></p><ul><li><p>Strong analytical and problem-solving skills</p></li><li><p>Ability to work independently with minimal supervision</p></li><li><p>Experience in stakeholder engagement and business communication</p></li><li><p>Capability to manage multiple modules simultaneously</p></li></ul><br><p><strong>Preferred Skills</strong></p><ul><li><p>Experience with integrations (API, Power Platform, third-party systems)</p></li><li><p>Knowledge of reporting tools (Power BI, SSRS)</p></li><li><p>Exposure to cloud-based deployments and Microsoft ecosystem</p></li></ul><p></p></section>
<p>Job Overview</p><p>We are seeking a motivated and detail-oriented Dental Assistant to join our dynamic dental team in Bahrain. The successful candidate will support dentists in delivering high-quality patient care, ensure smooth operation of daily clinic activities, and maintain a clean, safe, and welcoming environment for patients. This entry-level role offers a pathway to develop clinical skills, patient interaction abilities, and a solid foundation in dental assisting within a professional healthcare setting.</p><p>About the Company</p><p>Our practice is dedicated to delivering compassionate, patient-centered dental care using the latest technology and evidence-based treatment modalities. We foster a collaborative work culture, invest in ongoing staff development, and strive to create a positive experience for every patient who walks through our doors.</p><p>Key Responsibilities and Duties</p><ul><li>Prepare treatment areas, instruments, and materials for procedures in accordance with infection control protocols.</li><li>Assist dentists during a variety of dental procedures, including examinations, fillings, extractions, and preventive treatments.</li><li>Prepare and sterilize instruments, and ensure proper inventory management of dental supplies.</li><li>Take and develop dental radiographs (X-rays) as directed, ensuring patient safety and comfort.</li><li>Capture and update patient records, including medical histories, treatment plans, and progress notes in the electronic health record system.</li><li>Provide chair-side support, including patient positioning, suctioning, and delivering dental materials as required.</li><li>Assist with patient education and post-procedure care instructions to promote optimal outcomes.</li><li>Maintain a clean, organized, and disinfected clinical environment in compliance with regulatory standards.</li><li>Coordinate appointment scheduling, patient flow, and administrative tasks as needed to support front desk operations.</li><li>Handle minor administrative duties such as confirming appointments and processing basic insurance documentation under supervision.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor’s degree from a recognized university (education requirement specified).</li><li>Entry-level position; prior professional dental experience is beneficial but not required.</li><li>Basic understanding of dental terminology, radiography safety, and infection control protocols.</li><li>Willingness to learn and adapt to new technologies and procedures.</li><li>Strong communication and interpersonal skills with a patient-centric approach.</li><li>Ability to work as part of a multidisciplinary team and support a busy clinical environment.</li><li>Attention to detail, excellent organizational skills, and reliability.</li><li>Fluency in English; proficiency in Arabic is a plus </li></ul><p>Required Skills</p><ul><li>Chair-side assistance and patient comfort techniques</li><li>Sterilization and infection control compliance</li><li>Radiography and imaging support</li><li>Clinical documentation and EHR proficiency</li><li>Patient communication and education</li><li>Team collaboration and time management</li><li>Basic administrative support and front desk coordination</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary with potential for progression based on performance</li><li>Comprehensive onboarding and ongoing professional development opportunities</li><li>Health and dental benefits</li><li>Paid time off and national holidays in Bahrain</li><li>Supportive work environment with a focus on work-life balance</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>"Why work for Accor?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p><strong>Sofitel Bahrain Zallaq Thalassa Sea & Spa</strong> is looking for a professional and guest-focused <strong>Receptionist</strong> to join our Front Office team.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li><strong>Knowledge and hands-on experience with Opera Cloud is mandatory.</strong></li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><br>Additional Information<br><br><p><strong>Your Team & Working Enviroment:</strong><strong>Sofitel Bahrain Zallaq Thalassa Sea & Spa</strong> is a 5-star luxury resort featuring <strong>262 elegantly appointed rooms and suites, plus 4 water villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts <strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature <em>Yamaz</em> Greek restaurant, <em>Fiamma</em> Italian, and <em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent <strong>Al Nakheel Grand Ballroom</strong> (divisible into 3 sections), <strong>Al Nasreya Hall</strong>, <strong>5 dedicated meeting rooms</strong>, and the exclusive, private <em>Sofi Island</em> for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned <strong>Thalassa Sea & Spa, </strong>reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment. Strong leadership and organizational skills. High attention to detail and guest service standards. Ability to lead by example and work under pressure. Good communication skills. Familiarity with housekeeping management systems is a plus.</p><p></p></section>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Front desk agent</strong></p>
<p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p>
<p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p>
<p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p>
<p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p>
<p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p>
<h4>Qualifications</h4>
<ul>
<li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li>
<li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li>
<li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li>
<li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li>
<li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li>
<li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Professionalism: A professional, approachable, and friendly demeanor.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Front desk agent</strong></p>
<p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p>
<p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p>
<p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p>
<p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p>
<p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p>
<h4>Qualifications</h4>
<ul>
<li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li>
<li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li>
<li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li>
<li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li>
<li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li>
<li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Professionalism: A professional, approachable, and friendly demeanor.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Duties & Responsibilities:</b></p><p><br></p><p>Implement, configure, and maintain Oracle HCM Cloud modules including Core HR, Payroll and Absence Management.</p><p>Collaborate with HR and business stakeholders to gather requirements and translate them into Oracle HCM functionalities.</p><p>Provide ongoing support, troubleshooting, and issue resolution related to Oracle HCM applications.</p><p>Conduct functional workshops, user training, and user acceptance testing.</p><p>Prepare functional specifications, process documentation, and reports.</p><p>Support data migration, integration with other systems, and system upgrades.</p><p>Ensure compliance with data security and privacy standards.</p><p>Qualifications:</p><p><br></p><p>Bachelors in Information Systems/Technology.</p><p>3-5 Years experience in Oracle HCM implementation and support.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>M venpick Hotel Bahrain is seeking an experienced and motivated Housekeeping Supervisor to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests. Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span>Key Responsibilities</span></b></span></span></span></p><br>
<p><span><span><span><b><span>Business Analysis</span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span>Conduct workshops with business users and stakeholders.</span></span></span></span></li>
<li><span><span><span><span>Gather and document business requirements.</span></span></span></span></li>
<li><span><span><span><span>Prepare Business Requirement Documents (BRD).</span></span></span></span></li>
<li><span><span><span><span>Prepare Functional Requirement Specifications (FRS).</span></span></span></span></li>
<li><span><span><span><span>Conduct gap analysis between current and future-state processes.</span></span></span></span></li>
<li><span><span><span><span>Recommend SAP standard solutions and best practices.</span></span></span></span></li>
</ul>
<ul>
<li><span><span><span><span>Prepare Functional Design Documents (FDD).</span></span></span></span></li>
<li><span><span><span><span>Prepare Solution Design Documents (SDD).</span></span></span></span></li>
<li><span><span><span><span>Create configuration workbooks.</span></span></span></span></li>
<li><span><span><span><span>Define integration design specifications.</span></span></span></span></li>
<li><span><span><span><span>Develop process flows and business scenarios.</span></span></span></span></li>
<li><span><span><span><span>Ensure adherence to SAP best practices.</span></span></span></span></li>
</ul>
<p><span><span><span><b><span>Testing Responsibilities</span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span>Prepare test scenarios and scripts.</span></span></span></span></li>
<li><span><span><span><span>Execute unit testing.</span></span></span></span></li>
<li><span><span><span><span>Execute system integration testing (SIT).</span></span></span></span></li>
<li><span><span><span><span>Support User Acceptance Testing (UAT).</span></span></span></span></li>
<li><span><span><span><span>Manage defect resolution.</span></span></span></span></li>
<li><span><span><span><span>Validate end-to-end business processes.</span></span></span></span></li>
</ul>
<p><span><span><span><b><span>Key Test Scenarios</span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span>Taxpayer registration</span></span></span></span></li>
<li><span><span><span><span>Tax assessment processing</span></span></span></span></li>
<li><span><span><span><span>Billing generation</span></span></span></span></li>
<li><span><span><span><span>Payment allocation</span></span></span></span></li>
<li><span><span><span><span>Debt collection</span></span></span></span></li>
<li><span><span><span><span>Dunning execution</span></span></span></span></li>
<li><span><span><span><span>Refund processing</span></span></span></span></li>
<li><span><span><span><span>Interest and penalty calculation</span></span></span></span></li>
<li><span><span><span><span>Financial postings to GL</span></span></span></span></li>
<li><span><span><span><span>Revenue reconciliation</span></span></span></span></li>
</ul>
<p><span><span><span><b><span>Reporting Responsibilities</span></b></span></span></span></p><br>
<p><span><span><span><span>Support development and validation of:</span></span></span></span></p><br>
<ul>
<li><span><span><span><span>Revenue Collection Reports</span></span></span></span></li>
<li><span><span><span><span>Outstanding Debt Reports</span></span></span></span></li>
<li><span><span><span><span>Taxpayer Statements</span></span></span></span></li>
<li><span><span><span><span>Dunning Reports</span></span></span></span></li>
<li><span><span><span><span>Refund Reports</span></span></span></span></li>
<li><span><span><span><span>Enforcement Reports</span></span></span></span></li>
<li><span><span><span><span>Compliance Reporting</span></span></span></span></li>
<li><span><span><span><span>Financial Reconciliation Reports</span></span></span></span></li>
<li><span><span><span><span>Regulatory Reporting</span></span></span></span></li>
</ul>
<p><span><span><span><b><span>SAP Modules</span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span>SAP Tax and Revenue Management (TRM)</span></span></span></span></li>
<li><span><span><span><span>SAP FI-CA</span></span></span></span></li>
<li><span><span><span><span>SAP S/4HANA Finance</span></span></span></span></li>
<li><span><span><span><span>SAP Business Partner</span></span></span></span></li>
<li><span><span><span><span>SAP Financial Accounting (FI)</span></span></span></span></li>
<li><span><span><span><span>SAP Accounts Receivable</span></span></span></span></li>
<li><span><span><span><span>SAP Collections Management</span></span></span></span></li>
</ul>
<p><span><span><span><b><span>FI-CA Expertise</span></b></span></span></span></p><br>
<p><span><span><span><span>Strong hands-on knowledge of:</span></span></span></span></p><br>
<ul>
<li><span><span><span><span>Business Partner Configuration</span></span></span></span></li>
<li><span><span><span><span>Contract Accounts</span></span></span></span></li>
<li><span><span><span><span>Main and Sub Transactions</span></span></span></span></li>
<li><span><span><span><span>Payment Processing</span></span></span></span></li>
<li><span><span><span><span>Clearing Control</span></span></span></span></li>
<li><span><span><span><span>Dunning Procedures</span></span></span></span></li>
<li><span><span><span><span>Installment Plans</span></span></span></span></li>
<li><span><span><span><span>Interest Calculation</span></span></span></span></li>
<li><span><span><span><span>Write-Off Processing</span></span></span></span></li>
<li><span><span><span><span>Collection Strategies</span></span></span></span></li>
<li><span><span><span><span>Security Deposits</span></span></span></span></li>
<li><span><span><span><span>Refund Processing</span></span></span></span></li>
<li><span><span><span><span>Account Determination</span></span></span></span></li>
</ul> <p><span><span><span><b><span>Required Business Knowledge</span></b></span></span></span></p><br>
<p><span><span><span><span>Strong understanding of:</span></span></span></span></p><br>
<ul>
<li><span><span><span><span>Tax Administration Processes</span></span></span></span></li>
<li><span><span><span><span>Revenue Collection Processes</span></span></span></span></li>
<li><span><span><span><span>Compliance Management</span></span></span></span></li>
<li><span><span><span><span>Debt Recovery</span></span></span></span></li>
<li><span><span><span><span>Government Finance</span></span></span></span></li>
<li><span><span><span><span>Public Sector Revenue Operations</span></span></span></span></li>
<li><span><span><span><span>Audit and Regulatory Controls</span></span></span></span></li>
<li><span><span><span><span>Financial Accounting Principles</span></span></span></span></li>
</ul> <p><span><span><span><b><span>Experience Requirements</span></b></span></span></span></p><br>
<p><span><span><span><b><span>Essential</span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span>8+ years SAP functional consulting experience.</span></span></span></span></li>
<li><span><span><span><span>5+ years SAP FI-CA experience.</span></span></span></span></li>
<li><span><span><span><span>3+ years SAP Tax and Revenue Management experience.</span></span></span></span></li>
<li><span><span><span><span>Experience with at least 2 full SAP implementation projects.</span></span></span></span></li>
<li><span><span><span><span>Experience leading functional workshops.</span></span></span></span></li>
<li><span><span><span><span>Experience preparing BRDs, FDDs, and configuration specifications.</span></span></span></span></li>
</ul> </div>
<p>Position: Receptionist
Department: Administration / Front Office
Reports to: General Manager / Office Manager
Location: Bahrain
About Company & Role Purpose
A leading real estate development company in Bahrain is seeking a professional and well-presented Receptionist to be the first point of contact for the company. The role is responsible for welcoming visitors, managing incoming calls and correspondence, providing administrative support, and ensuring the smooth and professional operation of the reception area.
The ideal candidate will have excellent communication and presentation skills, a friendly and professional personality, strong organizational abilities, and the confidence to interact with clients, visitors, senior management, and external stakeholders. Arabic-speaking candidates are preferred.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Manage the reception area and ensure it is maintained to a professional standard at all times.
• Answer, screen, and direct incoming telephone calls appropriately.
• Receive and respond to general inquiries from visitors, clients, and employees.
• Manage incoming and outgoing correspondence, mail, courier deliveries, and documents.
• Coordinate visitor appointments and notify relevant employees upon arrival.
• Maintain accurate visitor records and follow company access and security procedures.
• Schedule and coordinate meeting rooms and ensure they are prepared for meetings and visitors.
• Provide refreshments and other hospitality arrangements for meetings and guests when required.
• Assist with administrative tasks, including filing, data entry, document preparation, and maintaining records.
• Coordinate with office support, facilities, and other departments to ensure smooth day-to-day operations.
• Handle confidential information with professionalism and discretion.
• Support the Executive Office and management team with administrative tasks when required.
• Maintain a professional and welcoming image of the company at all times.
• Perform other reception and administrative duties as assigned.</p><p>Qualifications
• Bachelor's degree or diploma in Business Administration, Office Administration, Hospitality, or a related field is preferred.
• Minimum 2–3 years of experience in a receptionist, front-office, customer service, or administrative role.
• Previous experience in a corporate, real estate, hospitality, or professional services environment is preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience handling telephone calls, visitors, correspondence, and general office administration.
Skills
• Excellent verbal and written communication skills in English.
• Arabic-speaking is preferred.
• Excellent presentation and interpersonal skills.
• Professional, confident, friendly, and welcoming personality.
• Strong customer service and relationship-building skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to multitask and manage competing priorities in a busy environment.
• Good telephone etiquette and professional communication skills.
• High level of professionalism, confidentiality, and discretion.
• Proactive, reliable, and service-oriented approach.
• Ability to work independently as well as part of a team.
• Well-groomed and professional appearance.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Downtown Rotana Hotel. Manama, Bahrain.</p>
<p><br>As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>
<p>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel Register and process check-in for all arrivals Handle guest check-outs efficiently and professionally. Update guest information in the computer after a complete check-in Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise. Excellent organizational skills Multitasking and time management skills, with the ability to prioritize tasks.</p>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date with all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning and applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical and procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>About Marriott International and The Ritz-Carlton</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>