Job Description
Roles & Responsibilities
Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.
Desired Candidate Profile
Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment. Strong leadership and organizational skills. High attention to detail and guest service standards. Ability to lead by example and work under pressure. Good communication skills. Familiarity with housekeeping management systems is a plus.