وظائف مندوب علاقات عامه
٥٥٤ وظائف شاغرة
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>We invite you to join the world of luxury hospitality at Raffles Bahrain as our new Laundry Attendant.<\/p>\n<p>As a Laundry Attendant at Raffles Bahrain, you will be responsible for delivering exceptional standards of garment and linen care to support a seamless luxury guest experience. Representing the elegance and service excellence of both Raffles and Fairmont, you will ensure all hotel linens, uniforms, and guest laundry are handled with the utmost care, efficiency, and attention to detail in accordance with the highest hospitality standards.<\/p>\n<p>You will play an integral role in maintaining the impeccable presentation and operational excellence of the hotel by ensuring laundry services are completed accurately, timely, and professionally. Working closely with the Housekeeping and Laundry teams, you will contribute to creating exceptional guest experiences while upholding the distinguished reputation of Raffles Bahrain.<\/p>\n<h4>Key responsibilities:<\/h4>\n<li>Operate and maintain laundry equipment, including washing machines, dryers, pressing machines, and ironing equipment, in accordance with hotel standards and safety procedures.<\/li>\n<li>Ensure all hotel linens, uniforms, and guest laundry are cleaned, pressed, and presented to the highest luxury hospitality standards.<\/li>\n<li>Handle guest laundry requests efficiently and professionally, ensuring timely delivery and exceptional attention to detail.<\/li>\n<li>Sort, wash, dry, fold, press, and organize laundry items while following proper fabric care and laundry procedures.<\/li>\n<li>Inspect linens, uniforms, and guest garments for damage, stains, or wear, reporting any issues to supervisors promptly.<\/li>\n<li>Maintain cleanliness and organization of the laundry area, storage rooms, and equipment at all times.<\/li>\n<li>Monitor inventory levels of laundry supplies, chemicals, linens, and uniforms, reporting shortages as required.<\/li>\n<li>Adhere to hygiene, sanitation, and health & safety standards while handling laundry chemicals and equipment responsibly.<\/li>\n<li>Coordinate closely with the Housekeeping team and other departments to support seamless hotel operations and guest satisfaction.<\/li>\n<li>Respect guest privacy and maintain confidentiality of guest information and belongings at all times.<\/li>\n<li>Handle guest concerns and special laundry requests professionally, ensuring prompt resolution and service excellence.<\/li>\n<li>Contribute to a positive and collaborative team environment while upholding the luxury service culture of Raffles Bahrain.<\/li>\n<h4>Qualifications<\/h4>\n<h4>What will you bring to this role?<\/h4>\n<li>Previous experience in laundry operations, housekeeping, or a similar role within a luxury hotel environment preferred.<\/li>\n<li>Basic knowledge of laundry procedures, fabric care, stain removal techniques, and laundry equipment operation preferred.<\/li>\n<li>Strong attention to detail with a commitment to maintaining the highest standards of cleanliness, presentation, and garment care.<\/li>\n<li>Excellent interpersonal and communication skills with a passion for delivering exceptional guest service.<\/li>\n<li>Ability to handle guest requests professionally, courteously, and with discretion.<\/li>\n<li>Physically fit and able to perform laundry duties efficiently in a fast-paced environment, including lifting, standing, and repetitive tasks.<\/li>\n<li>Ability to multitask, prioritize responsibilities, and work independently while maintaining operational excellence.<\/li>\n<li>Strong organizational skills and the ability to follow departmental procedures, hygiene standards, and brand standards consistently.<\/li>\n<li>Ability to work collaboratively within a diverse and multicultural team environment.<\/li>\n<li>Flexibility to work rotating shifts, weekends, and public holidays as required.<\/li>\n<li>Embrace the Raffles Bahrain brand promise and luxury in your role and in all your interactions.<\/li>\n<li>Foster an inclusive environment where every individual feels valued and respected.<\/li>\n<li>Create an environment where colleagues are empowered, supported and recognized.<\/li>\n<h4>Additional information<\/h4>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our Academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li><\/p><p><\/p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Food and beverage team member</strong></p>
<p>As a food and beverage team member, you’ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you’re a waitress/waiter, host/hostess, or bartender, your role is crucial in delivering high-quality service and enhancing our guests’ overall experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>For waitress/waiter:</strong></p>
<ul>
<li>Greet and seat guests in a friendly and professional manner.</li>
<li>Take and accurately record food and beverage orders.</li>
<li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li>
<li>Handle guest inquiries and resolve complaints with a positive attitude.</li>
<li>Maintain a clean and organized work area.</li>
<li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li>
<li>Follow health and safety regulations at all times.</li>
</ul>
<p><strong>For host/hostess:</strong></p>
<ul>
<li>Welcome and greet guests as they enter the restaurant/bar.</li>
<li>Manage reservations and assign tables based on availability and guest preferences.</li>
<li>Provide accurate wait times and manage guest seating efficiently.</li>
<li>Maintain a friendly and professional demeanor throughout each guest interaction.</li>
<li>Handle guest inquiries and concerns in a timely and courteous manner.</li>
<li>Coordinate with waitstaff and management to ensure smooth service operations.</li>
</ul>
<p><strong>For bartender:</strong></p>
<ul>
<li>Maintain a clean and organized bar area.</li>
<li>Check identification to verify the legal drinking age of guests.</li>
<li>Engage with guests to create a memorable experience and provide recommendations.</li>
<li>Handle cash and credit transactions accurately.</li>
<li>Restock and replenish bar supplies as needed.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a food & beverage role is an advantage.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li>
<li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li>
<li>Strong attention to detail and a commitment to delivering exceptional guest service.</li>
<li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Graduates joining the business in a Graduate role and engaging in all elements of the <strong>ADVANCE </strong>program. The program is designed to introduce and build essential business and personal skills, helping to enhance the transition from student to professional.</p><br><p>Graduates are assigned duties that will provide a broad, well-rounded learning experience within the field they are joining at Graduate entry level.</p><br><p>The <strong>ADVANCE</strong> program lasts approx. 24 months but the successful completion of the program is only to be used as an indicator for strong performance in line with other indicators (strong or above performance rating etc.)</p><br><p><strong><u>Key Responsibilities:</u></strong></p><br><ul><li>Develops designs, calculations, sketches, diagrams, and project models as per specific discipline requirement. Works on drawings under the supervision of an experienced Engineer.</li><li>Assists with the design content by applying both design and technical knowledge to ensure high-quality outputs under project timelines.</li><li>Under Supervision, performs work following the agreed-upon budget and schedule.</li><li>When required, collects and analyses information from specific discipline and interdisciplinary project BIM models.</li><li>Uses computer software as a tool for solving fundamental engineering problems.</li><li>Coordinates with other discipline Engineers as applicable for the continuity of the design process.</li><li>Participates in design progress and coordination meetings.</li><li>Checks and ensures the quality of model production by BIM/CAD teams for accuracy to design instructions.</li><li>Actively seeks information, opportunities to participate and contribute, and develops efficiencies and effectiveness.</li><li>Contributes by solving problems and applying experience or theoretical knowledge to atypical assignments.</li></ul><br>Qualifications<br><ul><li>Bachelor (Masters is preferable) of Science in Civil /Coastal Maritime Engineering from an accredited University</li><li>Must have minimum academic background on coastal processes, design of structures in marine environment such as concrete quay walls, jetties, beaches; armoured shore protection structure, etc.</li><li>Bahraini National.</li><li>Candidates must be recent graduates, having graduated within the last 24 months or no earlier than September 2024, to be eligible for AECOM's Graduate Program.</li><li>Successful applicants must have achieved a minimum GPA of 3.2 and above.</li><li>If you hold a Master’s Degree, it should have started within 12 months of completing your Bachelor’s Degree to ensure continuous education and meet program requirements.</li><li>Candidates with more than 1 year of postgraduate work experience are not eligible for the program and are encouraged to apply for our professional-level roles instead</li></ul><br>Additional Information<br><ul><li>Onboarding: August - September</li><li>Program kickoff and Orientation: October 2026 (This includes an induction and meet-and-greet for the entire graduate cohort from all our offices in the ME)</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Bahrain </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE <br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company. <br>Education <br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include: <br>Guest Engagement<br>Achieve guest voice & full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services & amenities.<br>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club. <br>Recreation Financial Performance<br>Exceed revenue goals, & profitability by : <br>Inventory management, reduce expenses <br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing & positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges. <br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment <br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine & fine dining restaurants, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Ensuring culinary standards and responsibilities are met for restaurant</h4>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<h4>Leading kitchen team</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Ensures and maintains the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<h4>Establishing and maintaining restaurant kitchen goals</h4>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Rooms division manager</strong></p>
<p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong></p>
<ul>
<li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li>
<li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li>
<li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li>
<li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li>
<li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li>
</ul>
<p><strong>Guest experience management:</strong></p>
<ul>
<li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li>
<li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li>
<li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li>
</ul>
<p><strong>Financial performance:</strong></p>
<ul>
<li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li>
<li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li>
<li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li>
</ul>
<p><strong>Quality assurance and compliance:</strong></p>
<ul>
<li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li>
<li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li>
<li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li>
<li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li>
<li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li>
<li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li>
<li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>
<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p><br><ol><li>Prepare duty roster ensuring most efficient use of manpower resources.</li></ol><ol><li>Key in guest arrival details from guest registration cards accurately and punctually.</li></ol><ol><li>Post charges to individual or group folios acurately and punctually.</li></ol><ol><li>Ensure that all group billing instructions are properly adhered to.</li></ol><ol><li>Obtain credit card approvals for in-house guests prior to departure.</li></ol><ol><li>Check and post PPV bills to guests folios.</li></ol><ol><li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li></ol><ol><li>Close at the end of each shift and balance individual transactions and cash float.</li></ol><ol><li>Prepare and handle guest billing procedures on check out.</li></ol><ol><li>Assist in the key inventory and control procedures.</li></ol><ol><li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li></ol><ol><li>Coach, counsel, discipline and develop all subordinate employees.</li></ol><ol><li>Assist in the selection, training and evaluation of subordinate employees. </li></ol><ol><li>Carry out administrative requirements as directed.</li></ol><p><strong>General</strong></p><br><ol><li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li></ol><ol><li>Performs additional duties as directed by supervisors.</li></ol><ol><li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li></ol><ol><li>Is fully conversant with al health and safety, fire and emergency procedures.</li></ol><ol><li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li></ol><ol><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li></ol><ol><li>Attends meetings and training as required by supervisors.</li></ol><ol><li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li></ol><ol><li>Interacts with guests actively soliciting feedback.</li></ol><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li><li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li><li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li><li>Strong conflict resolution and problem-solving abilities with composure under pressure</li><li>Proficiency in hospitality management systems and software</li><li>Organizational skills with ability to manage multiple priorities simultaneously</li><li>Multilingual capabilities (English required)</li><li>Cultural awareness and knowledge of hospitality industry standards and best practices</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard. Cook any food on a daily basis according to business requirements.</li><li>To report for duty punctually wearing the correct uniform and name badges at all times</li><li>Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.</li><li>Take orders from his/her Chef de Partie and carry them out in the correct manner</li><li>Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.</li><li>Maintain good employee relations and motivate colleagues</li><li>Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.</li><li>Responsible for completing the daily checklist regarding mise-en-place and food storage.</li><li>Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.</li><li>Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.</li><li>Check the main information board regarding changes in any Banquets or other information re the organization.</li><li>Keep the section clean and tidy.</li><li>Pass all information to next shift</li><li>Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.</li><li>Check Commis Chefs on his/her section: e.g. regarding personal hygiene.</li><li>Assist the Chef de cuisine in composing new recipes and menu ideas.</li><li>Have a complete understanding of and adhere to the company’s policy relating to fire, hygiene and safety.</li><li>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Reading, writing and oral proficiency in the English language.</li><li>Good communication and customer contact skills.</li><li>Team Player</li></ul><p><strong>Experience:</strong></p><br><ul><li>Minimum 1-year experience in similar role </li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>The Transport planner will be working under the Senior Transport Planner or the Team Leader of Transport Planning for various Traffic studies project in Bahrain. The Transport Planner will be responsible for preparation of study, preparation of reports, QA/QC etc.</p><br><p>The position of Transport planner involves :</p><br><ul><li>The ability to prepare Transport Notes, Statements and Reports and Site Access Appraisals.</li></ul><ul><li>An understanding of relevant Bahrain TIA, Parking guidelines and BRDM standard.</li></ul><ul><li>Analysis of traffic survey data</li></ul><ul><li>Carrying out trip generation, parking assessments,</li></ul><ul><li>Using traffic modelling softwares, viz VISSUM/VISSIM and junction nalysis tools like SYNCHRO/SIDRA, etc</li></ul><p><strong>Duties & Responsibilities</strong></p><br><p>Using prescribed methods and under direct supervision, performs specific and limited portions of a broader assignment of an experienced engineer.</p><br><ul><li>Applies standard practices and techniques in specific situations, adjusts and correlates data, recognize discrepancies in results, and follows operations through a series of related detailed steps or processes.</li></ul><ul><li>Prepares/ supervises the preparation of drawings and visual aids.</li></ul><ul><li>Performs basic survey work and manage traffic surveys.</li></ul><ul><li>Run Traffic models, calculations and design software.</li></ul><ul><li>Assignments usually include one or more of the following: calculations, preparation of plans and specifications, process study, research investigations, report preparation, and other activities of limited scope requiring knowledge of principles and techniques commonly employed in a specific narrow area of assignments.</li></ul><ul><li>Conducts calculation checks.</li></ul><ul><li>Draws engineering conclusions for data analysis within area of technical proficiency.</li></ul><ul><li>Works on small projects or portions of large projects, with work reviewed by senior or appropriately experienced engineer.</li></ul><ul><li>Researches and ensures assignments meet regulatory and industry codes, Local laws and requirements, as well as client requirements.</li></ul><ul><li>Under direction of a professional or suitable experienced engineer, managers small tasks or portions of larger project.</li></ul><ul><li>Attending meeting and taking MoM.</li></ul><ul><li>Design Co-ordination with team members.</li></ul><ul><li>Assist with delivery of program and profit objectives by completing tasks on time and budget.</li></ul><p><strong>Professional Development</strong></p><br><ul><li>Maintain, develop and retain the highest appropriate standard of technical skill.</li><li>Commit to continual professional development by expanding knowledge and skills in integrated transport/land-use planning, travel demand management and modal shift initiatives.</li></ul><p><strong>Team Work</strong></p><br><ul><li>Maintain good communication and co-operate with all project team members.</li><li>Find opportunities to cooperate with members of other groups.</li></ul><br>Qualifications<br><ul><li>Bachelors degree in Civil Engineering and Masters in Transport Planning or Transportation Engineering or equivalent will be preferred</li></ul><ul><li>Minimum 5 years of experience in the field of Transport planning or similar</li></ul><ul><li>Knowledge of AutoCAD</li></ul><ul><li>Must have worked on traffic analysis tools such as SYNCHRO, SIDRA, VISUM, VISSIM and HCS and should have successfully handled minimum 2 projects of reasonable size using VISSIM tool</li><li>Must have experience in parking management, parking demand and supply, parking design within buildings, traffic circulations, determining the number of accesses/egresses</li></ul><ul><li>Knowledge of Python and/or Visual Basic (VB/VBA) for transport modeling, data analysis, and process automation is preferred.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><ul><li>Accuracy and good attention to detail.</li></ul><ul><li>Strong acumen in research and development</li></ul><ul><li>High standard of work ethic and ability to use initiative.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with CRPEP preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Minimum Qualifications & Experience</p><ul><li><p>Master’s Degree / equivalent preferably in Naval Architecture or Marine/Mechanical Engineering from a reputed university.</p></li><li><p>Min 15 years of working experience in the sector (Oil & Gas, Marine, Maritime, Ship Repair & Building, Shipyards, EPC) and min. 10 at senior management level in international corporate organization.</p></li><li><p>Certifications as required and MBA as an added value.</p></li><li><p>Understanding of industry including risk management, compliance, and regulatory requirements. Understanding of Corporate structures and departments (IT, Finance, HR, Supply Chain).</p></li></ul><p>Required Skills </p><p>Lives the Values of Safety, Teamwork, Accountability, Customer Focus, Integrity, and Excellence.</p><ul><li><p>Leadership – Outstanding organizational and leadership abilities. Must lead by example, be initiative-taking and solution driven, taking ownership, and demonstrating consistent commitment and the willingness to go beyond in delivery. Decision making ability, Self-motivated with a remarkable level of managerial ability to lead, guide and develop the subordinates ensuring an efficient, effective, and motivated team.</p></li><li><p>Communication – possess excellent interpersonal communication and negotiations skills, must be a strong communicator who listens, who seeks to understand and then ensures to be understood. Excellent command of English (written and spoken). Ability of public speaking.</p></li><li><p>Team management – must excel at administering and coordinating groups of individuals by promoting teamwork, delegating effectively, resolving conflicts, setting goals, and evaluating performance, using positive and corrective feedback where appropriate. Superlative ability to manage and develop people towards common objectives. Ability to deal with people at all levels.</p></li><li><p>Planner – must work collaboratively with all stakeholders and support functions to develop and support the organization. Proactive, trustworthy, honest, & keeps confidentiality. Ability to initiate improvements in working methods with active participation of subordinates. Committed and focus on time management.</p></li><li><p>Negotiation – must be able to resolve conflict with the intent to achieve win-win scenarios. A critical skill within this is strategic thinking about any potential impact on planning, execution, and Client management.</p></li><li><p>Critical thinking – Aptitude in decision-making and problem-solving, with the ability to be creative and be as objective as possible when analyzing and evaluating an issue or situation to reach an unbiased judgment. Must be an analytical person, assign priorities with proficiency in many all areas of the business. Process oriented approach.</p></li><li><p>Cost management – must monitor and control company costs, develop program or initiatives for cost opportunities in accordance with P&L growth.</p></li><li><p>Quality management – work and ensure the team deliverables are of high standard and in accordance with international guidelines. Attention to details and committed to delivery.</p></li></ul><p>Proficiency with standard business and database software (MS Office, Microsoft PowerPoint, MS Access, MS Excel, Oracle SQL), high proficiency in Microsoft PowerPoint.</p><br><p>Job Summary</p><ul><li><p>Manage the day-to-day operations and commercial aspects of the company from all the point of views, internal and external and, at the same time, provide management and strategic planning approach for the business acquisition and execution in order to achieve company objectives as set by the Board of Directors:</p></li><li><p>Revenue Growth & Diversification - HSSE</p></li><li><p>Profitability and Cost Improvements - Customer Satisfaction</p></li><li><p>Assets & Resources Productivity - Cash Flow Management</p></li></ul><p>Develops policies/SOP and meet customer expectations – Ensure QHSSE aspects are the top priority of the organization.</p><ul><li><p>Acts as a strategic partner on the leadership team. Manages the overall strategy, purpose, and vision of the company with support and guidelines from the C-Suite. Develop new business and provide strategic direction . Preparation of yearly and 3 years budget ad strategic company plans, ensure achievements of the financial targets. Develop and implement plans for the operational infrastructure and yard facilities.</p></li><li><p>Work autonomously while ensuring CEO and Board of Directors expectations are readily met and exceeded. Foster a success-oriented, accountable environment within the company. Represents the organization with clients, investors, and business partners. Coaches and develops the team to ensure they are delivering against key business metrics. Motivates and leads a high-performance management team. Attracts, recruits, and retains required members of the executive team not currently in place.</p></li></ul><p>Duties & Responsibilities</p><ul><li><p>Oversee daily operations of the company and the work of the management. To oversee effective functioning of the Production and the operations in fulfilling the commitments of customers aiming to establish long-term relationship, safeguarding best interest and improving the organization’s turn over and bottom line.</p><br><ul><li><p>Ensure fast decision-making process to support and evolving operation - oversee and ensure that all employees strive to eliminate waiting time and take initiative to solve the problems instantly by having better (and long term) planning, coordination, and work preparation.</p></li><li><p>Set comprehensive goals for performance and growth to ensure the resources (assets and people) utilization is maximized and produce an efficient output. Lead employees to encourage maximum performance and dedication. Establish policies that promote company culture, vision, and values. Lead the creation of the operating procedures. Produce long term strategic Assets acquisition plan, transforming the organizational operations by introducing breakthrough technologies and automated robotic solutions</p><br><ul><li><p>Focus on company’s strategic and business plans in alignment with the business operating system, operating model, and organizational structure. Being an Expert at operations to ensure company’s products and services are created, perfected, delivered and serviced. High level Collaboration with other stakeholders and C-suite of the organization to ensure each function in the company should be focused on ensuring the operations function can operate at its optimal level.</p></li><li><p>Evaluate operational and financial performances, impellent improvements actions plan and long-term strategic growth factors. Participate in expansion activities (Investments, acquisitions, corporate alliances etc.) and manage the relationships with partners/vendors.</p><br><ul><li><p>Strategize and aim to methods to improve quality, efficiency, and productivity, reduce costs, increase profits by putting in place the correct and appropriate control measures. Works collaboratively to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the firm and insure excellent client service. Lead & Manage the Design and implementation of business strategies, plans and procedures.</p><br></li></ul></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Sofitel Bahrain Zallaq Thalassa Sea & Spa is looking for a professional and guest-focused Receptionist to join our Front Office team.</p><p>Key Responsibilities</p><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p>Your Team & Working Enviroment: Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges , including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi . Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall , 5 dedicated meeting rooms , and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea & spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a <strong>Senior Marine Ecologist</strong> to join our Environment team in AECOM Bahrain’s Office.</p><br><p>The role will involve leading and delivering marine EIAs and technical advisory services for coastal and offshore development projects, including marine environmental surveys. You’ll apply your strong academic background in marine biology to deliver practical, client-focused solutions, ensuring regulatory compliance and promoting sustainable marine management.</p><br><p>This role offers the opportunity to combine scientific expertise with technical leadership and delivery, driving coastal and marine ecosystem resilience in one of the world’s most dynamic marine environments.</p><br><p><strong>Duties & Responsibilities</strong></p><br><ul><li><strong>Leadership</strong>: Lead project team in delivering coastal and marine projects across a range of sectors, including ports, coastal utilities, reclamation, dredging, subsea infrastructure and coastal resilience projects.</li><li><strong>Project delivery</strong>: Scope, plan and deliver multidisciplinary marine environmental environmental assessments and monitoring projects on time and within budget; manage risk and schedule.</li><li><strong>Technical delivery</strong>: Lead all technical aspects of marine EIA delivery, including client and subconsultant engagement, whilst ensuring regulatory compliance and high-quality outputs, including the preparation of high-quality deliverables (e.g. EIAs, ESIAs, EMPs, EMMPs and DMMPs).</li><li><strong>Agency coordination</strong>: Engage with local regulatory bodies and stakeholders, or regional equivalents, as required.</li><li><strong>Baseline and monitoring surveys</strong>: Design, plan and execute marine environmental surveys to identify and assess the status of benthic habitats and associated fauna and flora, fisheries, marine megafauna, seabirds, and water and sediment quality.</li><li><strong>Business development</strong>: Lead proposals, including technical approaches. Strengthen client relationships and expand marine ecology-related market opportunities.</li><li><strong>Cross-disciplinary coordination</strong>: Integrate marine ecological insights with a strong theoretical understanding of coastal modelling and marine engineering disciplines, including ports, coastal utilities (e.g. ROPs and WWTPs), reclamation, dredging, subsea infrastructure and coastal resilience.</li><li><strong>Nature-based solutions</strong>: Advance ecological restoration approaches such as living shorelines, reef, seagrass and mangrove restoration, and climate resilience strategies for coastal and marine habitats.</li><li><strong>Mentorship</strong>: Mentor junior scientists, review technical contributions and foster professional growth.</li><li><strong>Safety culture</strong>: Promote strong safety practices for vessel operations, diving and working in remote marine environments.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><p>We are seeking a Senior Marine Ecologist with the personal qualities to lead and inspire.</p><br><p>The ideal candidate will bring a resilient mindset and a high level of commitment, ensuring projects are delivered to the highest technical standard achievable with reliability and focus. They will demonstrate a confident yet approachable leadership presence, fostering a collaborative spirit across multidisciplinary teams. Adaptability is key, as changing circumstances demand flexibility, while a practical problem-solving orientation keeps work moving forward.</p><br><p>Strong communication skills and a clear sense of integrity underpin their approach, alongside curiosity and innovation that drive fresh ideas. Calm under pressure, they bring steady judgment and sound decision-making to every challenge.</p><br><br>Qualifications<br><ul><li>BSc (Hons.) in Marine Biology or closely-related discipline; MSc and/or PhD much preferred.</li><li>Minimum PADI ‘Rescue Diver’ or UK HSE ‘SCUBA’ diving qualification and 2+ years of professional scientific diving experience.</li><li>Possession of a valid driving license.</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>8+ years of marine environmental consultancy experience in the field of EIA and Permitting. Proven track record in leading and delivering multidisciplinary EIAs, ESIAs and permitting for environmental projects across a range of marine sectors.</li><li>Familiarity and proven experience with local and regional environmental regulatory framework(s) preferred.</li><li>Familiarity and experience with lenders’ requirements, for example, IFC Environmental and Social Performance Standards (notably PS6 - Biodiversity and Sustainability) preferred.</li></ul><ul><li>Very strong technical writing skills for reporting and permit-related documentation; highly adept at stakeholder engagement and agency coordination.</li><li>Competent in the planning and delivery of field surveys, including underwater remote video (DDV, ROV, BRUVS), SCUBA diver-based survey techniques, water and sediment sampling, and benthic infauna and plankton sample collection.</li><li>Familiarity and basic aptitude with GIS (ArcGIS, QGIS) and PRIMER statistical software would be an asset.</li><li>Sound knowledge in the use and application of AI in the field of environmental assessment and project delivery would be an asset.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with SCE preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br> Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action.<br> Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br> As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<br> Why This Role Matters Most organizations today are overwhelmed with customer data.<br> Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints.<br> The challenge isn't collecting the data anymore.<br> It's knowing what matters and what to do next.<br> The Monitoring & Research domain sits at the center of that challenge.<br> This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions.<br> It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br> As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br> You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty.<br> We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br> If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<br> What You'll DoOwn the future of Monitoring & Research at Lucidya You'll define the vision, strategy, and roadmap across three key product areas: Social Listening Managed Channels Analytics Voice of Customer (VoC) Your responsibility isn't simply delivering features.<br> It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<br> Turn customer signals into decisions You'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br> You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<br> Lead discovery before delivery You'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br> You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br> Success in this role means building the right thing, not simply building things quickly.<br> Raise the quality bar for AI-powered insights As AI becomes increasingly central to our platform, you'll help define what "trustworthy AI" means in practice.<br> You'll work closely with AI, Data, Design, and Engineering teams to improve: Insight accuracy Sentiment quality Explainability Relevance Customer trust You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<br> Make difficult prioritization decisions Not every good idea belongs on the roadmap.<br> You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br> You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<br> Drive product adoption and business impact You'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br> You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<br> Be a leader beyond product You'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br> You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<br> Who You AreYou have strong product fundamentals You have at least 5 years of product management experience, ideally within B2B SaaS environments.<br> You know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br> You understand that product management is ultimately about creating customer and business value, not managing backlogs.<br> You simplify complexity You're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br> More importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<br> You stay close to customers You don't rely solely on internal opinions to make decisions.<br> You regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br> You're naturally curious about how people work and where products create friction in their lives.<br> You are comfortable making decisions with incomplete information You won't always have perfect data.<br> You can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<br> You communicate with clarity You can explain technical concepts to non-technical audiences and customer problems to technical teams.<br> You build alignment through clear thinking, structured communication, and transparency.<br> You care about outcomes You measure success by customer adoption, customer value, and business impact rather than the number of features released.<br> You're willing to challenge existing thinking when you believe there's a better way to solve a problem.<br> Bonus Points If You Have Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms Experience building AI-powered, analytics-heavy, or data-intensive products Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows Experience working with Arabic-language products, dialects, or regional customer behaviors Knowledge of MENA markets, particularly Saudi Arabia and the GCC Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24 What Success Looks Like Within your first 12 months: Customers trust Lucidya's insights enough to use them in critical business decisions Product adoption and engagement across Monitoring & Research increase meaningfully AI-powered insight experiences become more accurate, actionable, and differentiated Clear product strategy and prioritization frameworks are established across the domain Customer feedback consistently influences roadmap decisions Cross-functional teams have strong alignment around goals, priorities, and outcomes Lucidya is an equal opportunity employer.<br> We believe great teams are built through diverse experiences, perspectives, and backgrounds.<br> If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<br></span> </div>
<p><h4>Job summary</h4>
<p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings. The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p>
<h4>Candidate profile</h4>
<p><strong>Experience</strong><br>
Must have a minimum of 5 years spent in the recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p>
<p><strong>Education</strong><br>
University degree required or equivalent. Hospitality industry certifications.</p>
<h4>Core work activities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Guest engagement</h4>
<ul>
<li>Achieve guest voice and full engagement fitness.</li>
<li>Responsible for entire sports club financial and business operations including memberships.</li>
<li>Implement new beach club service initiatives to achieve our vision.</li>
<li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li>
<li>Enhance water sports and marina services.</li>
<li>Continuously improve the facility in terms of renewing equipment, brainstorm and come up with ideas of new initiatives and diversify the choice of facilities for our guests.</li>
<li>Ensure safety and security around the resort and especially while guests are at sea.</li>
<li>Be present in the operation for personalized guests’ interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li>
<li>Embrace community footprints and engage guests in these activities.</li>
<li>Quality follow-up with members, member and guest recognition.</li>
<li>Overlook all areas under The Ritz Kids program.</li>
</ul>
<h4>Enhance the overall resort experience</h4>
<ul>
<li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li>
<li>Add additional unique services and amenities.</li>
<li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li>
<li>Enhance joggers experience.</li>
<li>Plan and organize monthly and annual events that are planned for the members.</li>
<li>Enhance incentive groups experience and team-building exercises.</li>
</ul>
<h4>Events, activities and entertainment</h4>
<ul>
<li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li>
<li>Maximize guests participation in all events organized.</li>
<li>Lead the team in organizing sports club events and activities.</li>
<li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li>
<li>Improve merchandising within sports club.</li>
</ul>
<h4>Recreation financial performance</h4>
<p>Exceed revenue goals and profitability by:</p>
<ul>
<li>Inventory management, reduce expenses.</li>
<li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li>
<li>Evaluate potential marina members and increase membership base including dry storage options.</li>
<li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li>
<li>Strengthen corporate membership relations and opportunities.</li>
<li>Smart approach to membership to ensure our database count is increased.</li>
<li>Create loyalty program for group corporate membership accounts.</li>
<li>Membership pricing and positioning strategy.</li>
<li>Protect and maintain all property assets by taking charge of regular maintenance.</li>
</ul>
<h4>Leadership</h4>
<ul>
<li>Integration with health club operations.</li>
<li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li>
<li>Execute urgent matters without hesitation and complete daily tasks.</li>
<li>Adapt to changes and overcome difficult challenges.</li>
<li>Maintain a professional attitude at all times.</li>
<li>Consistently plan ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li>
<li>Display an open-minded approach and actively want to improve as a leader.</li>
<li>Open to critique and understands its value for professional improvement.</li>
<li>Interested in learning from superiors and colleagues.</li>
<li>Spend time to understand business and relationships at the hotel.</li>
<li>Work toward setting specific achievable goals for self and team members.</li>
<li>Effectively work within a fast-paced dynamically changing business.</li>
<li>Achieve guest engagement goals.</li>
<li>Attend and participate in weekly leadership (CE) meetings.</li>
</ul>
<h4>Employee engagement (ES)</h4>
<ul>
<li>Take charge of the monthly departmental meeting and record minutes.</li>
<li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li>
<li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li>
<li>Respond openly to each request coming from the team members by practicing the open door policy.</li>
<li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li>
<li>Achieve turnover goal (18% and below).</li>
<li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li>
<li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li>
<li>Build great relationships with team members.</li>
<li>Use past experiences and new leadership tools to improve daily work processes.</li>
<li>Support team members by presenting clear job breakdowns and job descriptions.</li>
<li>Achieve minimum of 3 hours training for each employee per week.</li>
<li>Energize effective and energizing line-ups on a daily basis.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings.</p>
<p>The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p>
<h4>Candidate profile</h4>
<p><strong>Experience</strong><br>
Must have a minimum of 5 years spent in recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p>
<p><strong>Education</strong><br>
University degree required or equivalent. Hospitality industry certifications.</p>
<h4>Core work activities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Guest engagement</h4>
<ul>
<li>Achieve guest voice and full engagement fitness.</li>
<li>Responsible for entire sports club financial and business operations including memberships.</li>
<li>Implement new beach club service initiatives to achieve our vision.</li>
<li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li>
<li>Enhance water sports and marina services.</li>
<li>Continuously improve the facility in terms of renewing equipment, brainstorm and develop new initiatives, and diversify the choice of facilities for our guests.</li>
<li>Ensure safety and security around the resort, especially while guests are at sea.</li>
<li>Be present in the operation for personalized guest interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li>
<li>Embrace community footprints and engage guests in these activities.</li>
<li>Quality follow-up with members, member and guest recognition.</li>
<li>Overlook all areas under The Ritz Kids program.</li>
</ul>
<h4>Enhance the overall resort experience</h4>
<ul>
<li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li>
<li>Add additional unique services and amenities.</li>
<li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li>
<li>Enhance joggers experience.</li>
<li>Plan and organize monthly and annual events that are planned for the members.</li>
<li>Enhance incentive groups experience and team-building exercises.</li>
</ul>
<h4>Events, activities and entertainment</h4>
<ul>
<li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li>
<li>Maximize guests participation in all events organized.</li>
<li>Lead the team in organizing sports club events and activities.</li>
<li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li>
<li>Improve merchandising within sports club.</li>
</ul>
<h4>Recreation financial performance</h4>
<p>Exceed revenue goals and profitability by:</p>
<ul>
<li>Inventory management and reducing expenses.</li>
<li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li>
<li>Evaluate potential marina members and increase membership base including dry storage options.</li>
<li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li>
<li>Strengthen corporate membership relations and opportunities.</li>
<li>Smart approach to membership to ensure our database count is increased.</li>
<li>Create loyalty program for group corporate membership accounts.</li>
<li>Membership pricing and positioning strategy.</li>
<li>Protect and maintain all property assets by taking charge of regular maintenance.</li>
</ul>
<h4>Leadership</h4>
<ul>
<li>Integration with health club operations.</li>
<li>Work closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li>
<li>Execute urgent matters without hesitation and complete daily tasks.</li>
<li>Adapt to changes and overcome difficult challenges.</li>
<li>Maintain a professional attitude at all times.</li>
<li>Consistently plan ahead for improvement to avoid obstacles; proactive in sourcing solutions.</li>
<li>Display an open-minded approach and actively want to improve as a leader.</li>
<li>Open to critique and understand its value for professional improvement.</li>
<li>Interested in learning from superiors and colleagues.</li>
<li>Spend time to understand business and relationships at the hotel.</li>
<li>Work toward setting specific achievable goals for self and team members.</li>
<li>Effectively work within a fast-paced dynamically changing business.</li>
<li>Achieve guest engagement goals.</li>
<li>Attend and participate in weekly leadership (CE) meetings.</li>
</ul>
<h4>Employee engagement (ES)</h4>
<ul>
<li>Take charge of the monthly departmental meeting and record minutes.</li>
<li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li>
<li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li>
<li>Respond openly to each request coming from the team members by practicing the open door policy.</li>
<li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li>
<li>Achieve turnover goal (18% and below).</li>
<li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li>
<li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li>
<li>Build great relationships with team members.</li>
<li>Use past experiences and new leadership tools to improve daily work processes.</li>
<li>Support team members by presenting clear job breakdowns and job descriptions.</li>
<li>Achieve minimum of 3 hours training for each employee per week.</li>
<li>Energize effective and energizing line-ups on a daily basis.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guide us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a <strong>Senior Marine Ecologist</strong> to join our Environment team in AECOM Bahrain’s Office.</p><br><p>The role will involve leading and delivering marine EIAs and technical advisory services for coastal and offshore development projects, including marine environmental surveys. You’ll apply your strong academic background in marine biology to deliver practical, client-focused solutions, ensuring regulatory compliance and promoting sustainable marine management.</p><br><p>This role offers the opportunity to combine scientific expertise with technical leadership and delivery, driving coastal and marine ecosystem resilience in one of the world’s most dynamic marine environments.</p><br><p><strong>Duties & Responsibilities</strong></p><br><ul><li><strong>Leadership</strong>: Lead project team in delivering coastal and marine projects across a range of sectors, including ports, coastal utilities, reclamation, dredging, subsea infrastructure and coastal resilience projects.</li><li><strong>Project delivery</strong>: Scope, plan and deliver multidisciplinary marine environmental environmental assessments and monitoring projects on time and within budget; manage risk and schedule.</li><li><strong>Technical delivery</strong>: Lead all technical aspects of marine EIA delivery, including client and subconsultant engagement, whilst ensuring regulatory compliance and high-quality outputs, including the preparation of high-quality deliverables (e.g. EIAs, ESIAs, EMPs, EMMPs and DMMPs).</li><li><strong>Agency coordination</strong>: Engage with local regulatory bodies and stakeholders, or regional equivalents, as required.</li><li><strong>Baseline and monitoring surveys</strong>: Design, plan and execute marine environmental surveys to identify and assess the status of benthic habitats and associated fauna and flora, fisheries, marine megafauna, seabirds, and water and sediment quality.</li><li><strong>Business development</strong>: Lead proposals, including technical approaches. Strengthen client relationships and expand marine ecology-related market opportunities.</li><li><strong>Cross-disciplinary coordination</strong>: Integrate marine ecological insights with a strong theoretical understanding of coastal modelling and marine engineering disciplines, including ports, coastal utilities (e.g. ROPs and WWTPs), reclamation, dredging, subsea infrastructure and coastal resilience.</li><li><strong>Nature-based solutions</strong>: Advance ecological restoration approaches such as living shorelines, reef, seagrass and mangrove restoration, and climate resilience strategies for coastal and marine habitats.</li><li><strong>Mentorship</strong>: Mentor junior scientists, review technical contributions and foster professional growth.</li><li><strong>Safety culture</strong>: Promote strong safety practices for vessel operations, diving and working in remote marine environments.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><p>We are seeking a Senior Marine Ecologist with the personal qualities to lead and inspire.</p><br><p>The ideal candidate will bring a resilient mindset and a high level of commitment, ensuring projects are delivered to the highest technical standard achievable with reliability and focus. They will demonstrate a confident yet approachable leadership presence, fostering a collaborative spirit across multidisciplinary teams. Adaptability is key, as changing circumstances demand flexibility, while a practical problem-solving orientation keeps work moving forward.</p><br><p>Strong communication skills and a clear sense of integrity underpin their approach, alongside curiosity and innovation that drive fresh ideas. Calm under pressure, they bring steady judgment and sound decision-making to every challenge.</p><br><br>Qualifications<br><ul><li>BSc (Hons.) in Marine Biology or closely-related discipline; MSc and/or PhD much preferred.</li><li>Minimum PADI ‘Rescue Diver’ or UK HSE ‘SCUBA’ diving qualification and 2+ years of professional scientific diving experience.</li><li>Possession of a valid driving license.</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>8+ years of marine environmental consultancy experience in the field of EIA and Permitting. Proven track record in leading and delivering multidisciplinary EIAs, ESIAs and permitting for environmental projects across a range of marine sectors.</li><li>Familiarity and proven experience with local and regional environmental regulatory framework(s) preferred.</li><li>Familiarity and experience with lenders’ requirements, for example, IFC Environmental and Social Performance Standards (notably PS6 - Biodiversity and Sustainability) preferred.</li></ul><ul><li>Very strong technical writing skills for reporting and permit-related documentation; highly adept at stakeholder engagement and agency coordination.</li><li>Competent in the planning and delivery of field surveys, including underwater remote video (DDV, ROV, BRUVS), SCUBA diver-based survey techniques, water and sediment sampling, and benthic infauna and plankton sample collection.</li><li>Familiarity and basic aptitude with GIS (ArcGIS, QGIS) and PRIMER statistical software would be an asset.</li><li>Sound knowledge in the use and application of AI in the field of environmental assessment and project delivery would be an asset.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with SCE preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a <strong>Senior Marine Ecologist</strong> to join our Environment team in AECOM Bahrain’s Office.</p><br><p>The role will involve leading and delivering marine EIAs and technical advisory services for coastal and offshore development projects, including marine environmental surveys. You’ll apply your strong academic background in marine biology to deliver practical, client-focused solutions, ensuring regulatory compliance and promoting sustainable marine management.</p><br><p>This role offers the opportunity to combine scientific expertise with technical leadership and delivery, driving coastal and marine ecosystem resilience in one of the world’s most dynamic marine environments.</p><br><p><strong>Duties & Responsibilities</strong></p><br><ul><li><strong>Leadership</strong>: Lead project team in delivering coastal and marine projects across a range of sectors, including ports, coastal utilities, reclamation, dredging, subsea infrastructure and coastal resilience projects.</li><li><strong>Project delivery</strong>: Scope, plan and deliver multidisciplinary marine environmental environmental assessments and monitoring projects on time and within budget; manage risk and schedule.</li><li><strong>Technical delivery</strong>: Lead all technical aspects of marine EIA delivery, including client and subconsultant engagement, whilst ensuring regulatory compliance and high-quality outputs, including the preparation of high-quality deliverables (e.g. EIAs, ESIAs, EMPs, EMMPs and DMMPs).</li><li><strong>Agency coordination</strong>: Engage with local regulatory bodies and stakeholders, or regional equivalents, as required.</li><li><strong>Baseline and monitoring surveys</strong>: Design, plan and execute marine environmental surveys to identify and assess the status of benthic habitats and associated fauna and flora, fisheries, marine megafauna, seabirds, and water and sediment quality.</li><li><strong>Business development</strong>: Lead proposals, including technical approaches. Strengthen client relationships and expand marine ecology-related market opportunities.</li><li><strong>Cross-disciplinary coordination</strong>: Integrate marine ecological insights with a strong theoretical understanding of coastal modelling and marine engineering disciplines, including ports, coastal utilities (e.g. ROPs and WWTPs), reclamation, dredging, subsea infrastructure and coastal resilience.</li><li><strong>Nature-based solutions</strong>: Advance ecological restoration approaches such as living shorelines, reef, seagrass and mangrove restoration, and climate resilience strategies for coastal and marine habitats.</li><li><strong>Mentorship</strong>: Mentor junior scientists, review technical contributions and foster professional growth.</li><li><strong>Safety culture</strong>: Promote strong safety practices for vessel operations, diving and working in remote marine environments.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><p>We are seeking a Senior Marine Ecologist with the personal qualities to lead and inspire.</p><br><p>The ideal candidate will bring a resilient mindset and a high level of commitment, ensuring projects are delivered to the highest technical standard achievable with reliability and focus. They will demonstrate a confident yet approachable leadership presence, fostering a collaborative spirit across multidisciplinary teams. Adaptability is key, as changing circumstances demand flexibility, while a practical problem-solving orientation keeps work moving forward.</p><br><p>Strong communication skills and a clear sense of integrity underpin their approach, alongside curiosity and innovation that drive fresh ideas. Calm under pressure, they bring steady judgment and sound decision-making to every challenge.</p><br><br>Qualifications<br><ul><li>BSc (Hons.) in Marine Biology or closely-related discipline; MSc and/or PhD much preferred.</li><li>Minimum PADI ‘Rescue Diver’ or UK HSE ‘SCUBA’ diving qualification and 2+ years of professional scientific diving experience.</li><li>Possession of a valid driving license.</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>8+ years of marine environmental consultancy experience in the field of EIA and Permitting. Proven track record in leading and delivering multidisciplinary EIAs, ESIAs and permitting for environmental projects across a range of marine sectors.</li><li>Familiarity and proven experience with local and regional environmental regulatory framework(s) preferred.</li><li>Familiarity and experience with lenders’ requirements, for example, IFC Environmental and Social Performance Standards (notably PS6 - Biodiversity and Sustainability) preferred.</li></ul><ul><li>Very strong technical writing skills for reporting and permit-related documentation; highly adept at stakeholder engagement and agency coordination.</li><li>Competent in the planning and delivery of field surveys, including underwater remote video (DDV, ROV, BRUVS), SCUBA diver-based survey techniques, water and sediment sampling, and benthic infauna and plankton sample collection.</li><li>Familiarity and basic aptitude with GIS (ArcGIS, QGIS) and PRIMER statistical software would be an asset.</li><li>Sound knowledge in the use and application of AI in the field of environmental assessment and project delivery would be an asset.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with SCE preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social Listening<\/li>\n<li>Managed Channels Analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>