وظائف مساعد مدير في البحرين

<p>We're hiring for our prestigious client in Bahrain. Position: Restaurant manager Experience: 5-8 years in a managerial role within the fine dining or upscale hospitality sector Languages: English (Required) Arabic (Preferred) Job Overview: our client is seeking an experienced and service-oriented Restaurant Manager to lead and oversee the day-to-day operations of their fine dining establishment. The ideal candidate will demonstrate exceptional leadership, uphold the highest standards of service, and ensure a memorable dining experience for every guest. A strong understanding of food and beverage operations, team management, and customer satisfaction is essential. Key Responsibilities: Oversee and coordinate daily operations across both Front of House (FOH) and Back of House (BOH) Ensure exceptional guest experiences by maintaining high standards of service and hospitality Address and resolve customer concerns and complaints promptly and professionally Effectively manage and schedule staff shifts, ensuring proper coverage and productivity Monitor and evaluate team performance, providing ongoing feedback and coaching for continuous improvement Forecast inventory needs and oversee procurement of food, beverages, kitchenware, and cleaning supplies Ensure compliance with health, hygiene, and safety regulations at all times Uphold and enhance the restaurants brand image and reputation Develop and implement promotional strategies and local outreach initiatives to attract and retain clientele Identify marketing opportunities, including digital campaigns, social media engagement, and in-house events Train and onboard new hires, and maintain continuous development for existing staff in service excellence and restaurant procedures Implement and maintain operational policies and standard operating procedures (SOPs) for long-term success Qualifications: Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details Proficiency with restaurant management software and POS systems Strong leadership, interpersonal, and team-building skills Excellent communication and customer service abilities Sound financial acumen with experience in budgeting, cost control, and P&amp;L management Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred Apply Now: EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details Proficiency with restaurant management software and POS systems Strong leadership, interpersonal, and team-building skills Excellent communication and customer service abilities Sound financial acumen with experience in budgeting, cost control, and P&amp;L management Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SUMMARY</strong><p>As the Reservations Manager, you will oversee all aspects of reservations and group booking within the hotel. The Incumbent is responsible for maximizing room revenue and occupancy by effectively managing group inquiries, bookings, and room allocations.&nbsp;</p><br><p><strong>KEY RESPONSIBILITIES&nbsp;</strong></p><br><ul><li><p>Handle all group inquiries and bookings, including negotiating rates, terms, and contracts.</p><br></li><li><p>Coordinate room blocks, meeting spaces, and special requests for group reservations.</p><br></li><li><p>Work closely with sales and conference teams to ensure all group needs are met and communicated effectively.</p><br></li><li><p>Oversee the reservations department, ensuring accurate and efficient processing of individual bookings.</p><br></li><li><p>Check previous night’s statistics, no Shows, and early departures.&nbsp;</p><br></li><li><p>Monitor reservation trends, cancellations, and no-shows to optimize room revenue and occupancy.</p><br></li><li><p>In conjunction with the Commercial Director / Revenue Manager, implement strategies to drive direct bookings and minimize reliance on third-party distribution channels.</p><br></li><li><p>In conjunction with the Commercial Director / Revenue Manager, implement pricing strategies for group bookings.</p><br></li><li><p>In conjunction with the Commercial Director / Revenue Manager, analyze booking patterns and market demand to adjust rates and availability as needed.</p><br></li><li><p>Utilize revenue management systems (RMS) and data analytics to forecast and maximize revenue opportunities.</p><br></li><li><p>Serve as the primary point of contact for group organizers and VIP guests, ensuring exceptional service and satisfaction.</p><br></li><li><p>Records and processes deposit information.&nbsp;</p><br></li><li><p>Identifies and records special billing instructions; approves credit after consultation in conjunction with the Finance team.&nbsp;</p><br></li><li><p>Communicate effectively with internal departments to coordinate guest requests, room allocations, and special arrangements.</p><br></li><li><p>Resolve guest concerns and complaints in a timely and professional manner.</p><br></li><li><p>Lead and motivate the reservations team, providing guidance and training as needed.</p><br></li><li><p>Conduct regular one-to-one performance conversations and yearend performance reviews to implement development plans to enhance team skills, motivation and productivity.</p><br></li><li><p>Prepare regular reports on group bookings, occupancy rates, and revenue performance.</p><br></li><li><p>Provide insights and recommendations based on data analysis to optimize operational efficiency and guest satisfaction.</p><br></li><li><p>Present findings and strategies to senior management to support decision-making processes.</p><br></li></ul><p><br>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>

<p>Job Overview We are seeking an experienced and passionate Brand Manager to lead the prestigious Ferrari brand in Bahrain. With a strong local foundation and a global vision for expansion and excellence, Alzayani Investments represents a portfolio of leading international brands. This is a unique opportunity for a talented marketing professional to take ownership of one of the world's most iconic luxury automotive brands. The successful candidate will be responsible for developing and executing comprehensive brand strategies that drive growth, enhance brand equity, and deliver an unparalleled customer experience in line with Ferrari's global standards.</p><p>Responsibilities Review, monitor, and react to the monthly KPI of sales and marketing and take full Ferrari P&amp;L responsibility and ownership across new and used car businesses . Ensuring all dealer and manufacturer communications are disclosed and briefed to the Sales, Marketing and After-sales Identify and evaluate market potential for growing the new and pre-owned car business (all models) Be the Brand ambassador and the market expert with knowledge of all key data indicators related to the automotive luxury sector, brand competitors and economy. Ensure showroom standards and processes are respected at all times. Be responsible for deploying all sales tools in full working condition and supervise the successful application of tools for the sales and marketing area. Together with Sales Manager, develop sales plan and budget operation. Drive understanding of Dealer Composite Program within all departments. Coordinate, manage and solve customer complaints. Together with the Marketing Manager develop annual dealer marketing plans and identify affinity partners according to the market needs and brand objectives. Develop expert knowledge of the customer database to identify and be able to segment it for marketing events, special projects and opinion leaders. Forge new affinity partnerships and establish co-marketing events with leading luxury partners in other complimentary business sectors. Oversee digital marketing tactics and strategies as outlined in Marketing CC Manager tab Developing the sales plan and budget, sharing them with the General Manager. Define F&amp;I specific plans to support the business. Manage the waiting list. Coordinate with the sales, after sales and marketing team the successful achievement of brand sales and marketing objectives. Evaluate &amp; reward performances of sales people and marketing team with Sales Manager and Marketing Manager in coordination with General Manager. Coordinate through regular meetings (at least monthly) the information and communication flow between Sales, Marketing and After-sales team to capitalize on all. Coordinate the brief daily meeting with sales - marketing and receptionist. Manage the communication flow between Ferrari and dealership team. Connect new; Pre-owned and Marketing departments together and ensure all are aligned to the same vision.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record of success as a Brand Manager or in a similar senior marketing role, preferably within the luxury automotive or high-end retail sector. A bachelor's degree in Business Administration, or a related discipline. Exceptional understanding of brand management, strategic marketing, and luxury consumer behaviour. Demonstrable experience in managing significant marketing budgets and executing multi-channel campaigns. Outstanding communication, presentation, and interpersonal skills, with the ability to engage effectively with high-net-worth individuals. Strong analytical, project management, and organisational skills with meticulous attention to detail. A genuine passion for the automotive industry and an in-depth appreciation for the Ferrari brand and its heritage. Proficient in the use of digital marketing tools and analytics platforms.</p>

<p><h4>Role summary</h4> <p>The QA/QC inspector is responsible for conducting regular site inspections to ensure compliance with approved quality standards, specifications, and procedures. The role supports the site QA/QC manager in implementing and maintaining quality control systems, ensuring correct use of materials, accuracy of work, and proper documentation in line with the company’s quality control manual and industry best practices.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct regular site inspections of ongoing construction activities to ensure compliance with approved quality standards and specifications.</li> <li>Verify test results and trial details, ensuring correct testing methods are followed.</li> <li>Review technical data and discuss discrepancies with the QA/QC engineer when results fall outside acceptable parameters.</li> <li>Coordinate and discuss inspection results with QA/QC engineer representatives for alignment and clarity.</li> <li>Report any non-conforming results or adverse readings to the site QA/QC manager for corrective action.</li> <li>Inform the site QA/QC manager of any client rejection or non-acceptance of quality results.</li> <li>Ensure proper use, storage, maintenance, and calibration of all diagnostic and testing equipment.</li> <li>Maintain an updated register of all testing and diagnostic equipment in compliance with quality procedures.</li> <li>Support documentation and reporting of inspection and quality control activities.</li> <li>Perform additional duties assigned by the site QA/QC manager.</li> </ul> <h4>Qualifications & skills</h4> <ul> <li>Bachelor’s degree or diploma in civil engineering.</li> <li>Minimum 3 years of experience in construction projects including building, roads, bridges, or infrastructure works.</li> <li>GCC experience in construction and temporary works is preferred.</li> <li>Strong understanding of QA/QC procedures and construction quality standards.</li> <li>Ability to collect, analyze, and interpret statistical and quality data.</li> <li>Strong reporting and documentation skills.</li> <li>Good coordination and organizational abilities.</li> <li>Effective communication skills with site teams, consultants, and clients.</li> <li>Ability to work 80% on-site and 20% in office environments.</li> <li>Familiarity with construction quality systems and inspection procedures.</li> </ul></p><p></p>

<p>Assists audit teams in performing internal audit procedures/tests, identifying audit findings and recommending improvements, while maintaining all organizational and professional ethical standards. Works independently under general supervision with considerable latitude for initiative and independent judgment. In addition, assist Director Internal Audit in handling audit administrative support. MAIN DUTIES Assists in performing audit procedures and tests, including identifying and defining issues and reviewing and analyzing evidence. Assists in Identifying, developing, and documenting audit findings and recommendations using independent judgment concerning areas being reviewed to prepare for the discussion and exit meeting with the auditees. Reviews evidence provided by auditees as proof of implementing the audit recommendations and interacts with the auditees for further discussion or evidence required. Also, updates the Internal Audit System with the results. Assists Director Internal Audit in maintaining required records and documentation that assist in complying with global audit standards requirements as per the internal audit quality assurance program. Assist Director Internal Audit in preparation for GARC meetings. Updates Internal Audit System with new audit recommendations from final distributed audit reports and updates the status and responsibilities of existing ones as directed by Director Internal Audit. Keep track on main information required in each assignment for monitoring staff and departmental KPIs. Assist Director Internal Audit in monitoring the implementation of the annual audit plan. Assist Director internal Audit in developing and monitoring the implementation of the annual professional development and training plan.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION &amp; EXPERIENCE Bachelor s degree in accounting, Finance, or an equivalent major in the related field. knowledge and skill in applying internal auditing and accounting principles and practices, and management principles and preferred business practices. Skill in collecting and analyzing complex data, evaluating information &amp; systems and drawing logical conclusions. Knowledge and skill in using a computer with word processing, spread sheet and other business software to prepare reports, memos, summaries and analyses. Knowledge and skill in effective verbal and written communications, including active listening skills and skills in presenting findings and recommendations.</p>

<p><b>JOB PURPOSE</b> Support the Board and Committees across Gulf Air Group Holding, Gulf Air, Bahrain Airport Company, Gulf Handling Company (and its subsidiaries) and Gulf Air Holidays, ensuring proper documentation, coordination, compliance with all applicable laws, rules, regulations, and internal procedures. Ensure compliance with all applicable local and international governance requirements, including the Bahraini Commercial Companies Law (the CCL ), and the Ministry of Industry and Commerce ( MOIC ) regulations, by providing coordination, documentation, and operational support for Board, Committees, and corporate governance activities. Support the Director Corporate Governance and Board Secretary in ensuring robust governance oversight across the Group and any future joint venture or wholly owned subsidiary. The role contributes to the design, implementation, and continuous enhancement of the Corporate Governance Framework and supports effective and compliant governance practices, regulatory filings, regulatory compliance, and Board processes across the Group. KEY RESPONSIBILITIES Board and Committees Support Provide administrative and logistical support in the coordination and scheduling of Board and Committees meetings, and assist in maintaining the annual meeting calendar, under the supervision of the Director Corporate Governance and Board Secretary and the Corporate Governance Advisor. Support the preparation and compilation of Board and Committees meeting packs, agendas, and supporting documentation for review and approval prior to circulation, under the guidance of the Director Corporate Governance and Board Sec. and/or the Corporate Governance Advisor. Assist in drafting Board and Committees meeting minutes and resolutions, and finalization by the Director Corporate Governance and Board Sec. and/or Corporate Governance Advisor. Maintain accurate and up-to-date statutory registers, records, and archives of Board and Committees documentation in accordance with established record retention procedures and internal governance protocols. Organize and consolidate submissions and supporting materials received from management to ensure completeness prior to senior-level review. Coordinate with Finance to process Board and Committees sitting fees and reimbursements in line with approved policies and internal procedures, under the supervision of the Director Corporate Governance and Board Sec. and/or Corporate Governance Advisor. Track and update the status of Board and Committees action items, escalating delays, gaps, or discrepancies to the Director Corporate Governance and Board Sec. and/or Corporate Governance Advisor as appropriate. Assist in gathering and verifying supporting documentation required for Board and Committees submissions, ensuring completeness, consistency, and proper formatting. Maintain proper filing and signed records of approved Board and Committees resolutions in accordance with internal governance processes and statutory requirements. Corporate Governance Support Assist in the preparation and compilation of governance-related reports and regulatory filings, including submissions to MOIC and the annual Corporate Governance Report, under the supervision of the Director Corporate Governance and Board Secretary and/or the Corporate Governance Advisor. Track statutory deadlines and regulatory timelines and maintain compliance trackers to support timely submissions, escalating any upcoming or missed deadlines to the Director Corporate Governance and Board Sec. and/or Corporate Governance Advisor. Provide administrative and documentation support in the coordination of Annual General Meetings (AGMs) and Extraordinary General Meetings (EGMs), including preparation of required filings and supporting documents for senior review prior to submission. Monitor updates in governance regulations and circulate relevant updates internally, supporting the Director Corporate Governance and Board Sec. in implementing required documentation or procedural changes. Maintain and update authority matrices, Board and Committees charters, and governance documentation as instructed and under guidance from the Director Corporate Governance and Board Sec. Support the preparation and compilation of shareholder-related governance documentation, ensuring completeness and proper formatting prior to senior-level review as instructed and under guidance from the Director Corporate Governance and Board Sec. JOB REQUIREMENTS <b>EDUCATION / QUALIFICATIONS Bachelor s degree in Business Administration, Law, Corporate Governance, or a </b>related field. EXPERIENCE 0 1 years of experience in administrative support, corporate governance, legal support, compliance, or a related field. JOB SPECIFIC SKILLS &amp; ATTRIBUTES Knowledge of corporate governance, MOIC requirements, and Board procedures. Ability to prepare agendas, minutes, resolutions, and meeting documents accurately. Strong document control and record-keeping skills. Good understanding of authority matrices, charters, and governance policies. Ability to compile and organize information for Board and Committee meetings. Strong communication and professional writing skills. About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph CV CPR Qualification</p><p><strong>Desired Candidate Profile</strong></p><p>JOB REQUIREMENTS EDUCATION / QUALIFICATIONS Bachelor s degree in Business Administration, Law, Corporate Governance, or a related field. EXPERIENCE 0 1 years of experience in administrative support, corporate governance, legal support, compliance, or a related field. JOB SPECIFIC SKILLS &amp; ATTRIBUTES Knowledge of corporate governance, MOIC requirements, and Board procedures. Ability to prepare agendas, minutes, resolutions, and meeting documents accurately. Strong document control and record-keeping skills. Good understanding of authority matrices, charters, and governance policies. Ability to compile and organize information for Board and Committee meetings. Strong communication and professional writing skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><ul><li>To assist the Airport Manager in managing, monitoring and reviewing daily activities in the respective station ensuring safety, security, On Time Performance, efficiency, and smooth workflow in line with Company’s policies and regulatory requirements.</li><li>Also, to maintain effective relations with civil aviation, GHAs and GSAs to facilitate daily operations and achieve best results with least costs.</li></ul><br><b>Key Result Responsibilities</b> <br><ul><li>Assists the “Airport Manager” in monitoring the Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Air Arabia policies and procedures laid down in the stations’ operation manual.</li><li>Supervises briefings/debriefings, ramp, check-in, safety, security, and other matters ensuring they are handled in accordance with operational procedures; reports deviations and delays to Airport Manager to resolve accordingly</li><li>Liaises with Airport Manager, Flight Operations, and MCC to handle AOG, emergencies, technical delays, disruptions and service recovery.</li><li>Reports to the “Airport Manager” and Head Office all incidents/accidents using the appropriate agreed formats and proper communication channel.</li><li>Ensures all “Dangerous Goods” related incidents are reported to respective local authorities and the headquarters immediately.</li><li>Issues instructive plan to all handling agent staff, supports them provide efficient passenger service, and guides them in critical complex situations.</li><li>Ensures appropriate information is provided to the local authority if required and that all advisories or circulars received from Ground Operations are communicated to all relevant personnel.</li><li>Ensures adherence of handling agents to Company’s policies and procedures and respective legislations and regulatory requirements. Reports non-compliance to Airport Manager for corrective measure.</li><li>Monitors the GHAs, GSAs, service level agreements to ensure best benefit, this includes: performance, payments, meetings, and communication; recommends enhancements and changes as necessary to protect the financial interest and corporate image of Air Arabia at all times.</li><li>Utilizes delay and performance reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement and solving recurring problems.</li><li>Monitors the baggage handling system and traces lost luggage on daily basis. Conducts necessary investigations to resolve customers’ complaints; compiles necessary reports and forwards to Airport Manager accordingly.</li><li>Supports Quality Assurance/ Safety/Security Departments in the audit checks ensuring adherence of respective staff to corresponding standards and set measures and timely closure of findings.</li><li>Monitors the collections from Excess Baggage, Go Show, Wheelchair, and Seat Sales and other airport revenue generating services; supports the airport team in meeting targets and providing excellent services.</li><li>Provides Airport Manager/Head Office with necessary reports such as Flight Handling Reports, Disruption Reports; Incidents/Accidents Reports, and Customer Complaints Reports, etc.</li><li>Deputizes the Airport Manager in his/her absence.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Bachelor degree in Management/Administration or equivalent from a recognized university, alternately a diploma in a related field combined with necessary work experience.</li><li>Basic Airport safety and security procedures and regulations trainings are a must.</li><li>“IATA Dangerous Goods Regulations”, “Passenger Handling”, and “Ground Operations Procedures” trainings or certificates are a must for this role.</li><li>Cost Control, Compliance, and Quality Assurance certificates and trainings are an added value.</li><li>Proficient in “Passenger Handling System” and “Departure Control System” (DCS).</li><li>Proficient in Microsoft Office suite, Internet, Web Search.</li><li>Good written and verbal communication skills, reports writing, etc.</li><li>Very good in English and Arabic.</li></ul><br><b>Work Experience</b> <br><ul><li>3-5 years of relevant working experience in Airlines/Aviation/GHA industry in passenger/ground handling.</li><li>Must have a minimum of 2 years of experience in a supervisory role leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.</li><li>Good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies’ rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.</li><li>Experienced in one or more of the following: Passenger Handling, Cargo, Ramp, Dispatch, DGR, Load Control.</li><li>Capable of building ties and relationships in Aviation Industry and Markets; to build credibility quickly.</li><li>Familiar with monitoring service level agreements (SLAs).</li><li>Capable for implementing policies, procedures, and manuals in line with standards and regulations.</li><li>Familiar with QA/Safety/Security/Audit procedures and practices affecting Ground Operations.</li><li>Composed, self-confident and focused, capable of handling emergencies with control.</li><li>Possesses effective time management, problem solving and decision making skills.</li><li>Dynamic with high accuracy and attention to details.</li></ul><br><br> </div>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p> <p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p> <p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p> <p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p> <h4>What you’ll own</h4> <strong>Prospect research & list building</strong><br> Build highly targeted prospect lists using:<br> <li>Apollo</li> <li>ZoomInfo</li> <li>LinkedIn Sales Navigator</li> <li>Crunchbase</li> <li>Similar prospecting platforms</li> Segment prospects by:<br> <li>Industry</li> <li>Company size</li> <li>Job title</li> <li>Geography</li> <li>Ideal customer profile (ICP)</li> Verify and clean contact data using:<br> <li>NeverBounce</li> <li>ZeroBounce</li> <li>Clearout</li> Maintain organized prospect databases and outreach lists.<br><br> <strong>Cold email campaign management</strong><br> Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br><br> <strong>Deliverability & inbox management</strong><br> Manage inbox reputation using platforms such as:<br> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Mailwarm</li> Monitor:<br> <li>Bounce rates</li> <li>Spam scores</li> <li>Sender reputation</li> <li>Inbox health</li> Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br><br> <strong>Campaign optimization & reporting</strong><br> Conduct A/B testing on:<br> <li>Subject lines</li> <li>Messaging</li> <li>CTAs</li> <li>Send times</li> Track key metrics including:<br> <li>Open rates</li> <li>Positive reply rates</li> <li>Bounce rates</li> <li>Conversion rates</li> Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br><br> <strong>Lead qualification & CRM management</strong><br> Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using:<br> <li>HubSpot</li> <li>Salesforce</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> Ensure outreach data remains organized and up to date.<br><br> <strong>Compliance & best practices</strong><br> Ensure campaigns comply with:<br> <li>CAN-SPAM</li> <li>GDPR</li> <li>CCPA</li> Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br><br> <h4>What makes you a strong fit</h4> <li>Excellent persuasive and concise writing skills.</li> <li>Strong analytical mindset with a focus on performance improvement.</li> <li>Comfortable using outbound automation and deliverability tools.</li> <li>Organized, proactive, and highly execution-focused.</li> <li>Strong attention to detail.</li> <li>Continuously tests, learns, and optimizes campaign performance.</li><br> <h4>Required experience & skills</h4> <strong>Experience</strong><br> 1–2+ years of experience in:<br> <li>Cold email outreach</li> <li>Outbound lead generation</li> <li>Sales development (SDR)</li> <li>Outbound marketing</li><br> <strong>Technical skills</strong><br> Hands-on experience with:<br> <li>Apollo</li> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Woodpecker</li> <li>Similar outreach platforms</li> Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br><br> <strong>Nice-to-have</strong><br> Experience managing large-scale email deliverability.<br> Understanding of:<br> <li>DNS</li> <li>SPF</li> <li>DKIM</li> <li>DMARC</li> Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br><br> <h4>What a typical day looks like</h4> <li>Build and refine prospect lists.</li> <li>Launch and monitor outbound email campaigns.</li> <li>Review inbox health and deliverability metrics.</li> <li>Optimize messaging, targeting, and campaign performance.</li> <li>Qualify interested prospects and hand them off to sales.</li> <li>Update CRM records and maintain campaign documentation.</li> <p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p><br> <h4>Key metrics for success (KPIs)</h4> <li>High email open rates.</li> <li>Positive reply and conversation rates.</li> <li>Low bounce rates and strong inbox health.</li> <li>Consistent campaign execution and optimization.</li> <li>Accurate CRM documentation.</li> <li>Growth in qualified outbound pipeline.</li><br> <h4>Why join us?</h4> <li>Own the complete outbound email process from strategy to execution.</li> <li>Work with modern sales engagement and automation tools.</li> <li>Directly influence pipeline growth and revenue generation.</li> <li>Performance-driven environment with measurable impact.</li> <li>Opportunities to grow into:</li> <ul> <li>Senior outbound specialist</li> <li>Sales development team lead</li> <li>Outbound growth manager</li> <li>Revenue operations</li> </ul><br> <h4>Interview process</h4> <li>Initial phone screen</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Recruiter interview</li> <li>Practical assessment (cold email sequence exercise)</li> <li>Client interview</li> <li>Offer & onboarding</li><br> <h4>What happens after you apply</h4> <p>Right after you apply, you’ll receive an invitation from Spark Hire to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p> <p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p> <p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.</p><br> <p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>

<p>A successful Construction Group are seeking a Contracts Manager in Manama, Bahrain. The company are engaged in civil engineering and building works, with expertise in hotel, commercial, residential and industrial projects. Key Responsibilities: The Contracts Manager will oversee all contractual aspects of projects, managing contracts from tender to completion, ensuring projects perform within our contractual obligation and acting as a liaison between clients, contractors, and consultants to resolve issues and maintain agreements. The Contracts Manager will support the Project Managers / Project Teams and attend all progress review meetings with clients and consultants ensuring that our contractual rights are reserved, managing change / variation orders, monitoring compliance with specs and contract documents, and handling disputes, ensuring all parties understand their obligations in line with contract administration standards. The Contracts Manager will work closely with the Head of Operations and Commercial Manager to contribute to the lifecycle management, and will report to the senior Management for all contractual matters. He will serve as a point of contact in projects, facilitating communication, and relationships with clients and consultants, ensuring our contractual right is established in line with the terms and conditions of the contract. Also, he will assist and advise Project Managers in writing contractual letters and will identify contractual risks, always ensuring legal and contractual compliance.</p><p>• Proven track record working for main contractors, with at least 5 years working in a similar capacity. • Strong knowledge of contracts widely used across Bahrain and the wider GCC (FIDIC, MoW, lump sum, and unit price). • A well-structured approach to contract interpretation and application with an ability to counter client/consultant arguments orally and written • Excellent negotiation, communication, and organizational skills and ability to resolve contractual issues and work under pressure and manage multiple projects. • Degree Qualified, preferably with a further qualification in construction law or claims. • Comfortable representing the company in meetings with clients and consultants. The package on offer is up to BD 3,000 per month plus accommodation, company car, flights and medical insurance, subject to qualifications and experience. The position can be offered on a single or married status basis. If you would be interested in exploring or discussing this opportunity, please apply through this website or email Richard Bell your CV in strict confidence quoting reference number: RB1606</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>

<p>Performs advanced level and/or managerial professional internal auditing work that involves managing or conducting performance, financial, and compliance audit projects; providing consulting services to organizational management and staff; providing major input to development of the annual audit plan; and providing training, coaching, and supervision to internal audit staff. This is done while maintaining all organizational and professional ethical standards. In addition, works independently under general direction with extensive latitude for initiative and independent judgment. Manages the audit and reviews assignments of all areas and functions within GFG following international auditing standards and practices as directed by Director of Internal Audit to assess the quality and adequacy of financial and operational controls and procedures, checks compliance and recommends improvements. Participates in the annual and periodic audit risk assessment to prioritize the audit assignments according to the area s risk rating.</p><h3><br></h3><h3>KEY RESPONSIBILITIES</h3><ul><li>Assist Director Internal Audit in the identification and evaluation of the organization s risk areas which will be used in the development of the strategic audit plan.</li><li>Assist Director Internal Audit in reviewing the risk assessment on annual basis to ensure that it is in line with Company strategy, business and processes and associated changes.</li><li>Assist Director Internal Audit in developing a comprehensive risk-based internal audit plan that addresses key risks and control areas.</li><li>Assists Director Internal Audit in the resource allocation plan where resources are assigned to different audits based on their availability and experience.</li><li>Identifies all business and financial risks in each audited area and design the audit program to cover all risks.</li><li>Leads and manages the execution of audit, tender reviews, consultancy and ad-hoc assignments within the agreed timelines and budgeted hours; from planning up to finalizing the audit report with management responses and action plan.</li><li>Leads and manages the audit resources in conducting interviews, reviewing documents, developing and administering surveys, composing summary memos, executing the audit program, conducting the agreed tests and preparing working papers.</li><li>Leads, manages and reviews the work of the audit staff in the identification, development, and documentation of audit findings and recommendations. Then, prepare draft audit and consultancy reports for further review by Director Internal Audit.</li><li>Develops and maintains productive client, staff, and management relationships through individual contacts, opening meetings with management and audit exit meetings.</li><li>Arrange meetings with the process owners for kick-off of and process understanding, exit meeting for communicating the results.</li><li>Take the lead on audits by communicating the deficiencies and remediation recommendations.</li><li>Pursues professional development opportunities, including external and internal training and professional association memberships, and share information gained with co-workers.</li><li>Reviews evidence provided by auditees as proof of implementing the audit recommendations and interact with the auditees for further discussion or evidence required. Also, update the Internal Audit System with the results.</li><li>From time to time, and based on business requirements, reviews IA System functionalities, propose enhancements, discusses with IT and tests the implementation of the changes.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>EDUCATION / QUALIFICATIONS</h4><ul><li>Bachelor's degree in Accounting, Finance, Auditing, Business Administration, or a related field.</li><li>Professional certification such as CIA, CPA, ACCA, ACA, CISA, or equivalent is required.</li><li>Master's degree is preferred.</li></ul><h4>EXPERIENCE</h4><ul><li>Minimum 6 years of experience in internal audit, external audit, risk management, compliance, or a related field.</li><li>Experience leading audit assignments and managing stakeholder engagements.</li></ul>

<p>JOB PURPOSE To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network &amp; communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands. KEY RESPONSIBILITIES Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware Develop and implement disaster recovery and backup strategies to minimize downtime and data loss Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports Migrate Network &amp; Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations Review outstation Network &amp; Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs. Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations Interact with management, users, and vendors to determine requirements and deliver effective solutions Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies &amp; procedures Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections Stay current with emerging inflight connectivity technologies, industry trends, and best practices Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management Manage the team call-out roster and ensure adequate operational coverage at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in Communication and Computer Engineering, or an equivalent major in the related field. IT certification ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage. EXPERIENCE Minimum 2 years of experience in IT. Experience of managing heterogeneous network on large systems. Experience of working in a team that delivers a high availability service.</p>

<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Safety &amp; Compliance (NPSM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Safety &amp; Compliance Monitoring is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure the organisation remains in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements and monitor the identification and correction of adverse compliance and operational trends across the AOC.<br> • Own and administer the Safety Management System (SMS), leading hazard identification, risk management, safety assurance and a just reporting culture.<br> • Establish and manage the independent Compliance Monitoring function, plan and conduct the audit and inspection programme, and ensure findings are followed up and closed in a timely manner.<br> • Manage safety performance indicators, safety promotion and the reporting system, and provide the Accountable Manager with independent oversight of operations, ground and continuing-airworthiness activities.<br> • Prepare and present safety and compliance data to the Safety Review Board (SRB) and support the Accountable Manager in chairing it.<br> • Establish and issue the Management System / Safety and Compliance Monitoring manuals, and interface with BCAA on safety, audit and compliance matters.<br> A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This position combines the Quality Manager / Quality Assurance nominated-postholder function under ANTR OPS 1.<br>035 and ANTR OPS 1.<br>175 with the Post Holder SMS function under ANTR OPS 1.<br>037 and ANTR Volume III, Part 19.<br> The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.<br> Mandatory • Thorough knowledge of the AOC holder's safety management and compliance monitoring concept (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.<br> • Practical experience and expertise in the application of aviation safety standards, safe operating practices and audit techniques.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Recognised safety-management and/or auditor qualification and SMS implementation experience.<br> • Experience standing up a Management System / Compliance Monitoring function in a new-AOC or multi-fleet environment.<br> • Fluent English; Arabic and regional market experience advantageous.<br></span> </div>

<p><h4>About the role</h4> <p>Beyond is the world's first premium leisure airline. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA). We are seeking a Nominated Postholder Crew Training to lead the development, certification and oversight of crew training for our Bahrain AOC, ensuring our flight and cabin crew training programmes meet all regulatory and operational requirements, based in Manama, Bahrain.</p> <p>The Nominated Postholder Crew Training is appointed by, and reports to, the Accountable Manager, and is responsible for:</p> <ul> <li>Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility</li> <li>Plan and co-ordinate all initial, conversion and recurrent training with the Manager Flight Crew Training, on a rolling strategy of at least six months</li> <li>Maintain records of all training activities and individual flight-crew records for initial, conversion and recurrent training</li> <li>Be responsible for the contents of Operations Manual Part D and keep the department current with all revisions</li> <li>Perform or delegate line checks and ensure course candidates meet prerequisite standards</li> <li>Ensure instructors maintain competence through spot-checks and standardisation briefings, and perform annual standardisation checks</li> <li>Decide training plans to ensure adequate crew numbers per fleet in coordination with the Accountable Manager, and implement the department Safety Management System (SMS) under the Safety Manager</li> </ul> <h4>Requirements</h4> <p>This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance. Appointment is subject to formal nomination to and acceptance by BCAA.</p> <h4>Mandatory</h4> <ul> <li>The postholder or their nominated deputy must be a current Type Rating Instructor or Type Rating Examiner (TRI/TRE) on a type or class operated under the AOC</li> <li>Thorough knowledge of the AOC holder's crew-training concept for flight, cabin and other crew</li> <li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position</li> <li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system</li> <li>Must be acceptable to BCAA following formal assessment</li> </ul> <h4>Desirable</h4> <ul> <li>Airbus A320/A321 TRI/TRE currency</li> <li>Experience building and standardising training programmes in a start-up or multi-fleet environment</li> <li>Familiarity with EBT/CBT implementation</li> </ul> <h4>Benefits</h4> <p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.</p> <p>If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p></p><p></p>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date with all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning and applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical and procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>About Marriott International and The Ritz-Carlton</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>