وظائف البيع بالتجزئة في البحرين

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SR Marketing Specialist provides hands-on tactical support for the execution of marketing plans and campaigns, ensuring marketing activities are delivered efficiently across the company's digital and offline channels.<br> Key responsibilities: 1- Campaign Execution Support: - Support the execution of marketing campaigns across digital and offline channels.<br> - Coordinate campaign assets and ensure timely delivery to relevant teams.<br> - Track campaign timelines and flag delays to the Marketing Manager.<br> - Support the setup and monitoring of digital marketing campaigns.<br> Assist with the localization of campaign materials for different markets.<br> 2- Content &amp; Channel Coordination: - Coordinate with Creative and Social Media teams on content requirements.<br> - Support the scheduling and publishing of marketing content.<br> - Ensure campaign materials align with brand guidelines.<br> - Assist in coordinating marketing activities with Retail Operations.<br> 3- Market Research Support: - Support market and competitor research activities.<br> - Compile data on customer trends and campaign performance.<br> - Assist in preparing insight summaries for the Marketing Manager.<br> 4- Reporting &amp; Data Entry: - Maintain accurate records of campaign activities and budgets.<br> - Support the preparation of marketing performance reports.<br> - Update marketing trackers and dashboards regularly.<br> - Assist with data entry for marketing systems and tools.<br> 5- Cross-Functional Support: - Support coordination between Marketing and other departments.<br> - Assist with vendor and agency communication as needed.<br> - Provide general administrative support to the Marketing Manager.<br> - Participate in marketing team meetings and brainstorming sessions.<br> 4-7 years of experience in marketing, preferably within retail or Q-commerce.<br> Excellent understanding of marketing principles and campaign execution.<br> Strong organizational and multitasking skills.<br> Proficiency in Arabic and English.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following: Assist supervisors with management issues and Heartist development Attend professional conferences and professional development seminars Accommodate VIP guest preferences and special requests Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair. Review hotel occupancy forecasts and recreation schedules Assist with guest relations and scheduling when necessary Handle emergency situations with urgency and discretion Assign job tasks to recreation personnel as suited to their position and ability Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy Check that all areas of the recreation are set as per the standard operating manual Evaluate operations and procedures and implement improvements Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units movement Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities Address all damages and repairs Maintain a clean and well organized back stock area Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The Officer Integrated Services plays a crucial role in enhancing the client journey by co-owning and supporting the delivery of seamless transacting and servicing experiences for Wealth and Retail Banking clients. This role demands a commitment to delivering operational excellence by aligning with client journey objectives, identifying opportunities to create competitive advantages, and managing change efficiently within the transacting and servicing domain. The officer works collaboratively with the Manager, Non-Financials, and cross-functional teams from Group and Country units to resolve trade-offs between competing priorities, ensuring operational continuity and client satisfaction. This position is based in Manama, Bahrain, offering a full-time office-based work style, specifically designed for Bahraini nationals.</p><br><br><p>The role requires an individual with strong analytical skills, effective stakeholder communication abilities, and a proactive approach to risk management. It offers a unique opportunity to participate in the digitisation and transformation initiatives aimed at creating best-in-class operational processes that align with regulatory standards while meeting clients' evolving needs. The successful candidate will demonstrate dedication to upholding operational policies and advocating for fair and timely client outcomes, strengthening the bank’s reputation and service commitment across diverse banking segments including Retail, Wealth, Commercial, and Corporate banking.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Strategy and Operational Excellence</strong><br>The officer is responsible for executing transactions strictly in line with established procedures and service level agreements, ensuring compliance and accuracy at every step. Taking a pivotal role in supporting digital transformation strategies, the officer will contribute to reshaping processes for enhanced operational efficiency and improved client satisfaction.</p><br><br> <p><strong>Business Knowledge and Cross-Segment Awareness</strong><br>Demonstrating a solid understanding of account services guidelines and policies, the role requires awareness of the banking business encompassing Wealth and Retail Banking, Commercial Banking, and Corporate and Institutional segments, ensuring consistent quality delivery across all relevant product lines.</p><br><br> <p><strong>Process Management and Client Interaction</strong><br>Key responsibilities include managing critical operational functions such as backing up statement and advice printing and dispatch processes, overseeing vendor invoice accruals, and processing payment activities as per defined standards. The officer will handle cheque book issuance, liaising with vendors for timely personalization, and oversee debit and credit card distribution and renewal services. Timely escalation of exceptions and monitoring of end-of-day process reports ensure continued operational reliability.</p><br><br> <p>The role also encompasses customer complaint handling across multiple channels, including digital platforms like CEMS, resolving queries related to account opening, Internet Banking, ATM services, and statements, thus maintaining high levels of customer service and operational response.</p><br><br> <br><p>Our organisation values a collaborative environment where each team member contributes to shared success. As part of the Integrated Services team, you will play a vital role in supporting seamless banking operations, adapting to evolving business needs, and engaging directly with internal teams and external partners to foster an efficient service culture.</p><br><br> <br><p>In this role, being resilient and adaptable is key. You will be expected to embrace continuous learning, applying feedback constructively to improve processes and client outcomes. Effective prioritisation and clear communication with stakeholders across different functions will be essential in managing competing demands and delivering sustainable improvements.</p><br><br> <br><p>The Officer Integrated Services is expected to maintain a proactive approach to risk and compliance, ensuring all processes comply with regulatory requirements and internal controls. This diligence drives client trust and supports the bank's commitment to ethical banking practices.</p><br><br> <br><p>Demonstrating integrity and a customer-first mindset, the role demands attention to detail and a solution-oriented approach to everyday challenges. The successful candidate will work collaboratively across teams, actively contributing to a culture that prizes innovation, accountability, and operational excellence.</p><br><br> <br><p>This opportunity offers exposure to diverse banking products and operational frameworks within a dynamic, international banking environment. The officer’s role in bridging client needs with operational capabilities will be critical in supporting the bank’s mission to drive commerce and prosperity responsibly.</p><br><br><b>Skills and Experience</b> <br><br><ul><li><strong>Data Analytics &amp; Science:</strong> Utilize data-driven insights to support operational decisions and identify process improvements.</li><li><strong>Product Knowledge:</strong> Deep understanding of Wealth, Retail, Commercial, and Corporate banking products and services.</li><li><strong>Risk &amp; Compliance Management:</strong> Apply robust risk assessment practices to uphold regulatory and internal standards.</li><li><strong>Stakeholder Engagement:</strong> Build and maintain effective relationships with internal stakeholders and external partners to facilitate smooth operations.</li><li><strong>Process Optimisation and Cost Management:</strong> Identify opportunities to streamline workflows while managing operational costs effectively.</li><li><strong>Project Management:</strong> Support and contribute to change initiatives and transformation projects that enhance operational efficiency.</li><li><strong>Customer-Centric Approach:</strong> Exhibit strong commitment to resolving client issues and enhancing the overall client experience.</li></ul><br><b>Qualifications</b> <br><br><ul><li>Solid understanding of banking operations and the regulatory environment that governs financial institutions.</li><li>Comprehensive knowledge of Wealth and Retail Banking products and associated control measures to manage operational and compliance risks.</li><li>Awareness of current trends and regulatory requirements within banking to ensure ongoing compliance and risk mitigation.</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.</li><li>Demonstrated ability to manage multiple tasks effectively within a fast-paced environment.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Bahrain </div> </div>

<p>We are seeking a dynamic and experienced Category Buyer to join our team. The ideal candidate will be responsible for managing the procurement of goods within the FMCG, retail and consumer packaging sectors. This role requires a strategic thinker with a strong understanding of market trends, supplier relationships, and category management.</p><p>Key Responsibilities:</p><ul><li>Develop and execute category purchasing strategies to optimize product selection and pricing.</li><li>Prepare order schedules for allocated product categories in the based on previous sales history and sales forecasts for upcoming seasons.</li><li>Enhance assortment planning processes and continuity purchase processes for respective products.</li><li>Monitor sales forecasts and inventory levels across allocated products and work with the store team to order stock / maintain optimum stock levels</li><li>Analyse sales history, sell through, size &amp; category analysis and physical stock verification as a base for re-ordering stock</li><li>Reduce carry over stock, improve stock turns and manage timely delivery of merchandise to the warehouse</li><li>Liaise with the IT team to upload pricing into the system following the price architecture and predetermined margins</li><li>Conduct regular competitors store visits to monitor market changes, competitor prices and products</li><li>From time to time perform other activities as directed by the department manager</li><li>Conduct market research to identify trends, competitor activities, and potential suppliers.</li><li>Negotiate contracts and terms with suppliers to ensure competitive pricing and quality.</li><li>Collaborate with internal teams to forecast demand and manage inventory effectively.</li><li>Analyze sales data and performance metrics to make informed buying decisions.</li><li>Maintain strong relationships with suppliers to ensure product availability and quality.</li><li>Monitor market conditions and adjust buying strategies accordingly.</li><li>Prepare and present reports on category performance and recommendations for improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Preferred candidate profile</b><ul><li>Bachelors degree in Business, Supply Chain Management, or a related field.</li><li>Minimum of 2+ years of experience in category buying or procurement within the FMCG/retail/consumer goods sectors.</li><li>Strong negotiation skills and ability to build relationships with suppliers.</li><li>Proficient in data analysis and reporting tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li></ul>

<p>About Company & Role Purpose Our client maintains a reputation since the year 1980 of being one of the most popular distribution, retail and production of beverages and food organizations in Bahrain. The job holder shall act as an Infrastructure Specialist, responsible for ensuring the availability, stability, resilience, and performance of client’s enterprise IT and network infrastructure. They shall provide advanced technical expertise across WAN, LAN, MPLS, routing/switching, firewalls, and multi-site connectivity, supporting critical business operations across offices, data rooms, warehouses, and retail locations. The job holder is required to deliver reliable, secure, and scalable infrastructure services through hands-on technical execution, proactive monitoring, upgrades and lifecycle management, structured incident response and root cause analysis, and effective coordination with telecom providers and technology vendors. KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES Operational Ownership & Stability · Own day-to-day operation of enterprise network and infrastructure services, ensuring availability and performance across all sites. · Administer and support WAN/Internet connectivity (MPLS, Fiber, ISP routing) including redundancy, failover testing, and service optimization. · Operate, maintain, and upgrade firewall and network security platforms (policies, NAT, VPN, firmware upgrades, and rule reviews) in coordination with Cybersecurity requirements. · Support server room / data room infrastructure (cabling, rack layouts, core/edge/distribution switching, and environmental/physical security coordination). · Safeguard IT infrastructure assets within secure areas, ensuring proper movement controls and records. Incident, Change & Risk Management · Conduct advanced troubleshooting for major incidents, perform root cause analysis (RCA), and implement corrective/preventive actions. · Plan and deliver infrastructure changes and upgrades (routers, switches, wireless, links) using change management controls to minimize disruption. · Monitor network health and capacity, identify risks, and recommend improvements to resilience, performance, and scalability. Vendor, Documentation & Governance Support · Coordinate with telecom operators, ISPs, and vendors to ensure service continuity, manage escalations, and drive SLA compliance. · Coordinate vendor support contracts and renewals from a technical perspective (scope validation, quotations, and technical clarifications). · Maintain accurate infrastructure documentation including topology diagrams, IP plans, configurations, inventories, and recovery procedures. · Provide technical input to the Manager – IT Operations & Cybersecurity on architecture decisions, risk items, and improvement roadmaps. Cybersecurity Alignment · Implement infrastructure security controls and configurations in alignment with approved cybersecurity policies and standards; security strategy, governance, and monitoring remain under the Cybersecurity function. · Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field. · Relevant professional certifications are strongly preferred (e.g., CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE, Juniper JNCIA/JNCIS, or equivalent). · IT service management and security certifications are an advantage (e.g., ITIL Foundation, ISO 27001 awareness, or equivalent).</p><p>Experience · 5–7 years of proven experience in IT operations/service delivery with a strong focus on network and infrastructure operations. · Hands-on experience supporting multi-site environments (HQ, warehouses, and retail branches) with business-critical connectivity requirements. · Demonstrated experience coordinating with ISPs/telecom providers and vendors (fault isolation, escalation, and service restoration). · Experience executing controlled changes in production (maintenance windows, rollback planning, and post-change validation). Knowledge · Strong understanding of enterprise networking (WAN/LAN, routing, switching, MPLS, VPNs, QoS, and segmentation). · Awareness of hybrid connectivity models, SD?WAN concepts, and cloud?connected infrastructure is an advantage. · Working knowledge of firewall and security gateway concepts (policy management, site-to-site and remote access VPNs, and secure connectivity troubleshooting). · Knowledge of high-availability/resilience patterns (redundant links, failover routing, dual ISPs, and continuity planning). · Familiarity with server room / network room standards (structured cabling, rack layouts, patching, labelling, and physical security). · Understanding of incident management, problem management, and RCA practices for complex infrastructure issues. · Awareness of operational controls such as change management, access control, configuration management, and vendor support models. Skills · Demonstrate excellent troubleshooting skills across various layers, components, and infrastructure environments. · Ability to produce clear report types such as incident, change, root cause analyses, and action plans. · Proficiency in planning and executing infrastructure upgrades and migrations. · Strong vendor coordination and service level management skills. · Maintain accurate and well-organized technical documentation. · Ability to work effectively under pressure with sound prioritization and decision-making. · Hands-on and disciplined approach to infrastructure operations and support.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ol><li><b>[Job Overview] </b>Visit to Wholesale and Retail Stores and conduct brief interviews with store owners (approximately 5 questions)</li><li><b>[Schedule]</b> 5 days per week, visiting approximately 30 stores per day.</li><li><b>[Compensation]</b> USD 800 per person/month (negotiable)</li><li><b>[Employment Period]</b> Short-term position for approximately 1 month (2–4 weeks)</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>[Requirements]</b></p><ul><li>Must have access to a personal vehicle</li><li>Strong communication skills and ability to interact comfortably with store owners</li><li>Fluency in <b>Hindi, Arabic, and/or English</b> is highly preferred</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsible for overseeing the daily operations of the fuel station, ensuring prompt, efficient, and courteous service to customers. This includes directing the work of assigned Forecourt Attendants, refuelling vehicles, servicing with oil, water, and air, selling dry items, and performing other forecourt duties. The role also involves managing fuel replenishment in storage tanks, preparing inventory sheets, recording timesheets, and ensuring adequate storage availability. Additionally, the position is accountable for handling cash inventory, managing opening and closing cash procedures, and running the station effectively during assigned shifts in compliance with company standards.</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Provides work direction to assigned Forecourt Attendants.</p><br><p>Carries out hand-over procedures at the beginning and end of shifts manually or electronically.</p><br><p>Enforces safety rules and regulations, reports abnormalities, accidents, and complaints</p><br><p>Leads the operation of Retail Automation and Fuel Management operations to ensure minimum disruption to service station business flow.</p><br><p>Oversees receipt of fuels, oils, and other products at the station.&nbsp;</p><br><p>Responsible for receiving tanker fuel deliveries and ensuring fuel is decanted into the correct tank capacity based on the decanting procedure.&nbsp;</p><br><p>Prepares and verifies sales and inventory sheets (dry and wet items) on shift, daily, and monthly basis.</p><br><p>Cash Handling.</p><br><p>Maintains good housekeeping across all station areas.</p><br><p>Reports defective items and requests maintenance as necessary.</p><br><p>Interact with customers professionally during refueling and sales transactions.</p><br><br>Qualifications:<br><p>High School Certificate or equivalent.</p><br><p>Fair knowledge of spoken and written English (Business English Certificate Preliminary Ievel).</p><br><p>Basic knowledge of Computer skills.</p><br> </div>

<p>We're hiring for our prestigious client in Bahrain Group General Manager Location: Bahrain Reports to: Board of Directors Industry Focus: Real Estate, Travel &amp; Tours, FMCG Position Overview We are seeking an experienced and visionary Group General Manager to lead a diversified holding company with business interests spanning Real Estate development &amp; portfolio management, Travel &amp; Tourism services, and FMCG distribution &amp; retail operations. The GM will be responsible for shaping strategy, driving sustainable growth, and ensuring operational excellence across all subsidiaries, while building long-term value for shareholders. Key Responsibilities Strategic Leadership Develop and execute a unified group strategy that aligns Real Estate, Travel &amp; Tours, and FMCG divisions with the companys overall vision. Identify opportunities for cross-sector synergies, joint ventures, partnerships, and investments to expand market presence and profitability. Advise the Board on long-term growth, diversification, and capital allocation priorities. Operational &amp; Financial Management Oversee the performance of all business units, ensuring profitability, efficiency, and compliance with industry standards. Lead annual budgeting, forecasting, and financial reporting across subsidiaries. Implement robust governance, risk management, and cost-control frameworks to safeguard and enhance shareholder value. Business Development &amp; Growth Expand the real estate portfolio with profitable projects, maximizing yield and asset value. Grow the Travel &amp; Tours business by introducing innovative travel solutions, partnerships, and customer-centric offerings. Drive FMCG distribution and retail expansion, ensuring competitive positioning and strong brand visibility in the market. People &amp; Culture Lead, mentor, and develop senior management teams across each business sector. Foster a culture of accountability, innovation, and collaboration across the organization. Attract, retain, and inspire top talent to support business growth and operational excellence. Stakeholder Engagement Represent the company with key stakeholders, including government authorities, investors, financial institutions, and strategic partners. Build strong external relationships to enhance the company's brand reputation and market influence. Ensure clear, transparent, and timely communication with the Board of Directors.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record (minimum 15-20 years) in senior leadership roles, preferably as a General Manager, Managing Director, or equivalent, in diversified industries. Strong background in at least two of the following: Real Estate, Travel &amp; Tourism, FMCG. Demonstrated ability to lead multi-sector operations and manage complex P&amp;L structures. Experience in strategic planning, capital allocation, and investment management. Strong financial acumen with the ability to interpret and act on complex financial data. Excellent leadership, communication, and negotiation skills. Advanced degree (MBA, Finance, or related field) preferred. Key Competencies Strategic Vision &amp; Execution Business Development &amp; Market Expansion Financial &amp; Risk Management Leadership &amp; People Development Stakeholder &amp; Investor Relations Innovation &amp; Change Management</p>

<p>Perform authentic Moroccan Hammam treatments following Raffles spa standards. Ensure the highest level of guest comfort, hygiene, and satisfaction. Prepare and maintain the Hammam treatment area and equipment. Recommend suitable spa treatments and retail products to guests. Maintain professional knowledge of spa treatments, products, and wellness practices. Adhere to all health, safety, and hygiene standards</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Moroccan Bath/Hammam Therapist in a luxury hotel or spa. Strong knowledge of traditional Moroccan bath rituals and techniques. Excellent customer service and communication skills. Professional appearance and positive attitude. Ability to work flexible shifts, including weekends and holidays. English language proficiency is required; Arabic is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people &amp; communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above &amp; beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Fresh graduate or preferably working in a customer service role for 1 - 3 years</span></p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English &amp; Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy &amp; drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br> <br><br> </div>

<p>We're hiring for our client in Bahrain. Position: Operations Manager Department: Admin/ Operations Reporting to: General Manager Purpose of the job : To deliver excellent customer experience in all stores To maintain the brand standards to a high level in all stores To manage the business to maximize sales &amp; profit in key stores and deliver a profitable store model. Key Accountabilities: To lead &amp; develop the team ensure all stores are resourced with trained staff. To deliver a world-class customer experience in all our stores. To maintain the brand standards. To grow our sales to achieve the sales targets &amp; drive L4L sales. To manage the P &amp; L performance for the business achieving budgeted labour, margin &amp; PBIT ratios. Pro-actively follow up and monitor set goals and targets, and act on deviations. Update forecast as needed. Initiate, implement and analyse projects from both a financial and commercial perspective in order to create recommendations. Utilize relevant tools and reports to include Commercial Review, CSI, Food Safety Audit in order to develop the business, yourself and your team Increase operational efficiency. Ensure implementation and compliance with the company manual/ rules and guidelines relating to the Company. Communicate and promote the restaurant goal and tasks within the Company organization to relevant stake holders. Ensure that the Company meets all legal requirements and company policies for food safety, HACCP and labelling in conjunction with the Food Safety Specialist Overall responsible for ensuring compliance to legislative and the company's requirements in the areas of Quality and Environment Define the commercial strategy for the international and national range sold in the retail section and establish the guidelines for national and local range development including pricing. Sourcing and supply are done according to the defined standard and quality of the company. Sign-off staff in their training materials tasks. Check alignment with Op's team and Store Managers JRMS Training and coaching Store Managers Support and coach the sites in functional questions as needed and ensure that the company concept, manuals, and current guidelines are known. Create and implement a successful pricing strategy for all the company's units based on the international and retail guidelines. Supervise and analyse the local competition in order to secure a competitive price distance to competitors and the lowest price in every food category. Monitor the national food market environment regarding competitors, customer expectations, trends, etc. To ensure that our business complies with all local legal requirements &amp; is safe &amp; risk free. To manage the end-to-end business BOH &amp; FOH processes supply chain in line with product offer. To ensure all operational controls are in place. To maintain the wastage at 1% Key Performance Measure Success Factors: Achieve sales target &amp; L4L sales budget of +8%. Achieve a check of 90% in all stores. Achieve the targeted labour of 20%, 70% margin &amp; PBIT rations across key stores. Achieve a team turnover of less than 25%. Achieve green in the health &amp; safety WIN card audit.</p><p><strong>Desired Candidate Profile</strong></p><p>Required knowledge, skills or experience: Experience of strong operational P &amp; L management understanding how to drive profit through every line of the P &amp; L. Experience of leading a team of broad functional experts. Experience of achieving excellence in customer service &amp; brand standards. Some experience of managing a broader supply chain is preferable. Experience of F &amp; B business is essential understanding the drives of profit, the health &amp; safety requirements etc.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Strategize and execute end-to-end supply chain operations, from sourcing raw materials to final product delivery, ensuring optimal efficiency and cost-effectiveness.</li><li>Develop and implement robust procurement strategies to secure high-quality goods and services at competitive prices, fostering strong supplier relationships.</li><li>Manage inventory levels meticulously, balancing demand with supply to minimize holding costs while preventing stockouts and ensuring product availability.</li><li>Oversee transportation and distribution networks, optimizing routes and modes of transport to guarantee timely and cost-efficient delivery of goods.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field.</p></li><li><p>Proven track record of success in procurement and logistics within the [mention specific industry, e.g., manufacturing, retail, tech] sector.</p></li><li><p>Minimum of 5-7 years of progressive experience in managing complex supply chains and procurement operations.</p></li></ul><p></p></section>

<ul><li><p>Identify and target potential clients for banking products and services.</p></li><li><p>Proactively prospect and secure new retail through daily outdoor visits, cold calling, and community networking.</p></li><li><p>Pitch and sell bank services such as credit cards, personal/auto loans</p></li><li><p>Build and maintain strong relationships with clients to ensure repeat business.</p></li><li><p>Maintain strong relationships with acquired customers to ensure long-term loyalty and generate referrals.</p></li><li><p>Provide customized financial solutions based on clients' needs and objectives.</p></li><li><p>Conduct market research to stay updated on industry trends and competitor offerings.</p></li><li><p>Achieve sales targets and contribute to the overall revenue goals of the bank.</p></li><li><p>Collaborate with internal teams to ensure smooth service delivery and customer satisfaction.</p></li><li><p>Attend networking events and represent the bank in various forums.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Finance, Business, or a related field.</p></li><li><p>Proven experience in sales, preferably in the banking or financial services industry.</p></li><li><p>Strong understanding of banking products, regulations, and market trends.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Bahrain Valid Driving License.</p></li></ul><p><br></p>