وظائف افراد امن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >To ensure the administrative follow-up of files and documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing correspondence, calls and daily administrative tasks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare reports and ensure documents are filed.</font></font></li> <li><font dir="auto" ><font dir="auto" >Coordinate with the different departments of the company.</font></font></li> </ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul> <li><font dir="auto" ><font dir="auto" >Experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organized, rigorous and discreet.</font></font></li> </ul><p></p><p></p></section>

<p>Participation in the development of the specifications required for tender documents. Supervise the award of all commercial and technical contracts. Follow up on files at various stages of the contract award process. Notification of contracts and amendments. Provide assistance and support to technical and commercial departments before and after the launch of tenders and/or the conclusion of contracts. Keep the register of withdrawal of specifications and the register of deposit of offers up to date. Ensure the release of the bid bond or its forfeiture by the concerned departments.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in Law, Financial and Accounting Sciences, Management Sciences, Human Resources Management. Good command of public and private market procedures. Good writing and synthesis skills (administrative and argumentative documents).</p>

<p><font dir="auto" ><font dir="auto" >To liaise with and collect information from the procurement opening committee, the bid opening committee, and the technical and financial evaluation committees regarding specifications and the administration. To monitor the resolution of reservations made by the procurement committee in consultation with the secretariat and relevant departments. To draft reports on the work of the procurement control committees. To ensure the application of applicable regulations, notes, and instructions by the committees. To file and archive committee minutes and all documents related to the department. To monitor the validity periods of bids submitted by successful bidders.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >University degree in Law, Finance and Accounting, Management Science, and Human Resources Management. Ability to plan, prioritize, and manage multiple files simultaneously. Excellent oral and written communication skills.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Follow-up of billing. Monitoring of checks and client payment statements. Monitoring of monthly client payment reporting. Monitoring of purchases and supplies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: a minimum of experience in a similar position</li><li>Location: Lives in the surroundings of: Kouba / Hussein Dey/ Gu de canstantine / Ain Naadja</li><li>Perfect mastery of billing (by EXCEL, mastery of software is a plus).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Carry out manufacturing operations for a product on automated equipment or manually, respecting HSE/Quality rules and industrial procedures corresponding to their activities. - Participate in the improvement of production performance indicators. - Participate in the planned transfer and validation program. Main activities - Carry out manual or semi-automated operations for the preparation, supply, and manufacturing and/or packaging of products (semi-finished, finished) according to established production operating methods. - Cleaning of equipment and/or material as well as premises according to current procedures. - Verification of the conformity of packaging items (boxes, leaflets...) and raw materials before use. - Filling in production documents. - Supplying one or more pieces of equipment with packaging items, raw materials. - Carrying out packaging and labeling operations using appropriate equipment and according to provided directives, respecting the instructions in the batch record. - Preparation of production material according to the schedule and instructions. - Identification and reporting of incidents. - Performs line emptying. - Execution of sampling within the framework of the schedule, the sampling plan, and the established procedures. - Compliance with the site's quality and HSE procedures and systems. - Participates in batch reprocessing and investigations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BPF and notions in HSE</p><p>Terminal + professional training (BP)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The main mission is to ensure the complete administrative management of payroll and regulatory declarations, while supporting employees on all legal schemes related to remuneration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>TS in HR Management or university level</li><li>Minimum 3 years of experience in payroll management</li><li>Mastery of labor legislation and social code</li><li>Proficiency in payroll software and Excel</li><li>Rigor, confidentiality, organizational and analytical skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p>Implement the company's HSE policy.</p><p>Identify and assess occupational risks.</p><p>Follow the prevention and safety plans.</p><p>Conduct HSE inspections and audits.</p><p>Raise staff awareness of safety rules.</p><p><b>Profile</b></p><p>Training in HSE or equivalent field.</p><p>Experience in an industrial or construction site environment is preferred.</p><p>Good knowledge of safety standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Training in HSE or equivalent field.</li><li>Experience desired in an industrial or construction site environment.</li><li>Good knowledge of safety standards.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prospect and develop partnerships. Ensure relations with clients, administrations and partners. Represent the company in external dealings. Ensure follow-up of files and appointments. Promote the company's services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+2 or more. Experience desired in a similar position. Excellent interpersonal skills, sense of communication, organization and mobility.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide administrative support for files and documents. Manage correspondence, calls, and daily administrative tasks. Prepare reports and ensure proper filing. Coordinate with various company departments. Experience in a similar role is required. You must be organized, meticulous, and discreet. If you meet these requirements, please submit your CV by clicking on the "Apply" tab. Algiers, Birtouta</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience in a similar role. Organised, rigorous and discreet.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Delivery person</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the timely delivery of goods to customers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Loading, transporting and unloading products safely.</font></font></li> <li><font dir="auto" ><font dir="auto" >Verify the conformity of orders before delivery.</font></font></li> <li><font dir="auto" ><font dir="auto" >Obtain signatures on delivery notes and ensure follow-up on documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the delivery vehicle is in good condition and properly maintained.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect road safety rules and company procedures.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Education level: Secondary or higher.</font></font></li> <li><font dir="auto" ><font dir="auto" >Valid driving licence (category appropriate to the vehicle used).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a similar position preferred.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of routes and traffic.</font></font></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ensure compliance with legal and regulatory environmental requirements. Implement and monitor the environmental management system (e.g., ISO 14001 standard). Identify and assess the environmental aspects and impacts of the company's activities. Monitor waste management (sorting, storage, collection, and disposal). Control industrial discharges (wastewater, atmospheric emissions, noise pollution, etc.). Participate in the management of environmental emergencies (spills, accidental pollution, etc.). Raise awareness and train staff on good environmental practices. Conduct environmental audits and inspections. Develop and monitor environmental performance indicators. Prepare reports and declarations for the relevant authorities. Monitor service providers responsible for waste treatment and other environmental activities. Participate in projects aimed at reducing water, energy and raw material consumption. Contribute to the continuous improvement of the company's environmental performance.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Training in the field. Two years' experience in a similar position is an asset. Knowledge of environmental regulations. Mastery of HSE and ISO 14001 standards. Analytical, auditing, and report-writing skills. Organizational and communication skills. Proficiency in IT and reporting tools.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >To provide in-person and telephone reception for visitors and partners.</font></font></li> <li><font dir="auto" ><font dir="auto" >To write, record, classify and archive administrative documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage incoming and outgoing mail.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the administrative follow-up of files and update the databases.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the documents, reports and tracking tables.</font></font></li> <li><font dir="auto" ><font dir="auto" >Process administrative requests and liaise between different departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize appointments, meetings and travel arrangements if necessary.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Training in administration, management or secretarial work.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of office tools (Word, Excel, Outlook).</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization, rigor and autonomy.</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking</font></font><br></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p> Alger</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Welcome members and visitors. Manage phone calls and registrations. Provide information on subscriptions and services. Manage schedules and cash transactions. Maintain order and cleanliness of the reception area.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Presentable, smiling, and dynamic.</li><li>Good communication skills.</li><li>Serious and punctual.</li><li>Basic computer skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reception, control and storage of spare parts. Management of stock entries and exits via management software. Keep inventory up to date and report anomalies. Prepare parts requested by the workshop. Perform periodic inventories and stock reconciliations. Ensure physical storage, organization, labeling and traceability. Participate in monitoring supplier orders and follow-ups if necessary. Comply with internal safety and stock management procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Training in stock management, logistics or similar field. 1 to 3 years of experience in a similar position. Good command or quick adaptation to stock management software. Knowledge of automotive spare parts is an asset. Rigor, sense of organization and precision. Ability to work in a team and communicate with different departments. Good physical condition.</p><p>Technical skills desired: Mastery of basic office tools. Proficiency with ERP / stock management software. Notions of nomenclature and parts referencing.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>General mission: Identify, evaluate and develop a network of OEM partners to support the company's product portfolio expansion.</p><p>Main responsibilities:</p><ul><li>Search for new international suppliers and partners.</li><li>Conduct market research and competitive benchmarks.</li><li>Evaluate the technical and commercial performance of suppliers.</li><li>Ensure follow-up of technical relations with OEM partners.</li><li>Participate in technical negotiations and supplier audits.</li><li>Collect and analyze technical product documentation.</li><li>Ensure continuous scientific, technological, and competitive monitoring.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Pharmacist, biomedical engineer, biotechnology engineer or scientific master's degree.</li><li>2-3 years of experience in technical purchasing, scientific business development or medical devices.</li><li>Skills: Professional English essential. Technical data analysis. Communication and negotiation. Document research. Proficiency in office tools and databases.</li><li>Languages: Fluent French. Good command of technical English (reading scientific documentation and exchanges with suppliers).</li><li>Personal qualities: Scientific rigor. Analytical and synthetic thinking. Organizational skills. Autonomy and ability to work in a team. Curiosity and interest in innovation.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>Effective management of financial, operational and regulatory risks related to private equity activity.</p><p>The implementation of a permanent control system, guaranteeing the reliability of processes and compliance with legal obligations.</p><p>Ensuring the proper application of the internal control system, by verifying compliance with procedures and the separation of responsibilities.</p><p>Missions</p><p>Develop and update the Risk Mapping (identify, analyze and prioritize risks related to investments and internal operations).</p><p>Ensure compliance with and proper application of internal procedures, guaranteeing the consistency and reliability of processes.</p><p>Establish and coordinate the permanent control system, including regular monitoring of operations and processes (acquisition of stakes, monitoring of investments, reporting), documentation of controls and traceability of actions.</p><p>Identify discrepancies and propose appropriate corrective measures.</p><p>Ensure continuous monitoring of data compliance and reliability.</p><p>Produce periodic reports on risks and controls performed, intended for governance bodies and the regulator in accordance with regulatory and procedural obligations.</p><p>Develop and disseminate a risk culture within the organization, through team awareness, training and integration of best practices into daily activities.</p><p>Profile</p><p><b>Skills and requirements</b></p><p><br></p><p>University degree (finance, auditing or related field).</p><p>Proven experience in risk management, permanent control or internal audit in the financial or private equity sector.</p><p>Knowledge and mastery of international internal control frameworks (COSO, etc.) and</p><p>Ability to adapt them to the context of private equity.</p><p>Solid knowledge of corporate law and regulations applicable to the field of private equity.</p><p>Analytical and synthesis skills, methodological rigor, and a talent for teaching. Excellent written and oral communication skills for report writing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assurer le contr le des analyses faites par l' quipe, la validation ou le refus des transactions escalad es par les quipes op rationnelles. Validation des propositions de d claration de soup on (DS) faites par les analystes Conformit ou escalad es par la ligne m tier. Centraliser et traiter les flux d'informations en qualit de correspondant CTRF. Veille la fiabilit de la documentation recueillie des relations d'affaires dans le cadre des dossiers d'Entr e En Relation (EER), des clients personnes morales mais galement dans le cadre des r visions des dossiers suivant la r glementation et les proc dures internes. Veille l'assurance d'une analyse pr cise et approfondie des documents r colt s pour le dossier KYC. Inculquer l' quipe Conformit une attitude responsable, mature et professionnelle, via une bonne gestion du temps et des priorit s et dans le respect des coll gues et de la hi rarchie. Piloter la formation et la mont e en comp tences de l' quipe de la soci t sur les enjeux de Conformit et de LBC-FT (Lutte contre le Blanchiment de Capitaux et le Financement du Terrorisme). Assurer le traitement des alertes et les rapports dans les d lais. Elaborations des rapports r glementaires. Suivre la mise en place et la cl ture des actions relatives aux mesures conservatoires mises pas les organes comp tents et/ou par la COSOB l' gards de la client le/prospect. Assurer la sensibilisation de la ligne m tier en prenant en consid ration les constats d j soulev s par les diff rentes missions de contr le permanent. Assurer une assistance l' quipe du contr le permanent notamment sur les proc dures qui rel vent du p rim tre de la Conformit . Assurer une assistance la ligne m tier dans le cadre des ouvertures, des sorties (Exit) ou des rectifications de relations d'affaires tout en respectant les proc dures AML KYC - Participer la r daction et la mise en place des proc dures Conformit . Assurer un suivi du programme de r vision des dossiers clients, notamment les clients risque lev .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+5 en droit, finance, audit ou domaine similaire. Exp rience de 3 5 ans dans un poste similaire. Bonne connaissance de la r glementation et du contr le interne. Rigueur, int grit , sens de l'organisation et esprit d'analyse. Ma trise du Pack Office.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Reservation Agent is responsible for processing reservation requests for the Sofitel Thalassa Algiers Club des Pins. They ensure the sale of hotel rooms and services in accordance with Sofitel standards, while guaranteeing a seamless, personalized, and high-quality customer experience. They contribute to optimizing revenue by applying sales techniques and adhering to established pricing strategies.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Process booking requests via phone, email and other channels</font></font></li><li><font dir="auto" ><font dir="auto" >Enter and modify reservations in the PMS system (Opera or other)</font></font></li><li><font dir="auto" ><font dir="auto" >Verify the accuracy of the information (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure rigorous monitoring of client files</font></font></li><li><font dir="auto" ><font dir="auto" >Responding to inquiries regarding hotel services</font></font></li><li><font dir="auto" ><font dir="auto" >Present current offers and promotions</font></font></li><li><font dir="auto" ><font dir="auto" >Adhere to the pricing strategies communicated by Revenue Management</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to optimizing the conversion rate</font></font></li><li><font dir="auto" ><font dir="auto" >To offer a professional and warm welcome at every interaction</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring a service that meets Sofitel standards</font></font></li><li><font dir="auto" ><font dir="auto" >Managing specific customer requests (VIP, preferences, special occasions)</font></font></li><li><font dir="auto" ><font dir="auto" >Handle simple complaints and escalate them to the supervisor</font></font></li><li><font dir="auto" ><font dir="auto" >Communicating important information to other departments</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure proper communication of instructions between shifts</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in team briefings and meetings</font></font></li><li><font dir="auto" ><font dir="auto" >Maintain a professional and neat appearance</font></font></li><li><font dir="auto" ><font dir="auto" >Adhere to internal procedures and quality standards</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring the confidentiality of customer data</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Diploma in hospitality/tourism preferred. Previous experience in reservations, front office, or customer relations appreciated. Experience in 4- or 5-star hotels is a plus. Fluency in French and English. Good knowledge of computer tools (Word, Excel, Outlook). Knowledge of a hotel PMS (ideally Opera). Good understanding of booking channels (OTA, corporate, leisure). Customer service oriented. Excellent oral and written communication skills. Organized and meticulous. Attention to detail. Ability to work in a team. Dynamic and responsive. Sales-oriented. Professional appearance. Polite and professional.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Il&nbsp;/Elle sera chargé(e) de gérer la réception, l'inspection et le suivi documentaire de toutes les livraisons et expéditions destinées à notre établissement de luxe. Il/Elle jouera un rôle clé en garantissant la fiabilité et l'efficacité de nos processus de gestion des stocks, tout en respectant les normes les plus élevées d'organisation et de professionnalisme</p><br><p><strong>Missions Principales :&nbsp;</strong></p><br><ul><li>Réceptionner, inspecter et vérifier toutes les livraisons entrantes en les comparant aux bons de commande et aux factures</li><li>Enregistrer avec précision la réception des marchandises dans les systèmes de gestion des stocks et tenir à jour des registres de réception détaillés</li><li>Identifier et signaler rapidement à la direction et aux fournisseurs toute anomalie, tout article endommagé ou toute marchandise manquante</li><li>Veiller à la propreté, à la sécurité et à l'ordre de la zone de réception et de l'entrepôt</li><li>Communiquer efficacement avec les services internes concernant les délais de livraison</li><li>Traiter et classer tous les documents relatifs à la réception de manière rapide et ordonnée</li><li>Effectuer des tâches physiques telles que le déchargement, le déplacement et l'organisation des marchandises selon les besoins</li><li>Respecter l'ensemble des politiques, procédures et consignes de sécurité de l'entreprise</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :&nbsp;</strong></p><br><ul><li>Expérience avérée en tant qu'agent de réception, gestionnaire d'entrepôt ou dans un poste similaire lié à la gestion des stocks</li><li>Grand souci du détail et sens de l'organisation, avec une capacité à gérer efficacement plusieurs tâches simultanément</li><li>Maîtrise de la saisie de données et compétences informatiques de base ; une expérience des systèmes de gestion des stocks est un atout</li><li>Excellentes compétences en communication et en relations interpersonnelles</li><li>Aptitude physique à travailler dans un entrepôt ou un service de réception</li><li>Connaissance des procédures de contrôle des stocks et des meilleures pratiques du secteur hôtelier</li><li>La maîtrise de la conduite de chariots élévateurs ou d'équipements de manutention est un atout</li><li>Une expérience dans le secteur de l'hôtellerie-restauration constitue un plus</li><li>Capacité à travailler aussi bien en autonomie qu'en équipe</li><li>Solide éthique de travail et sens de la précision et de l'efficacité</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>